Extended Stay America Suites - Dallas - Frankford Road
About Extended Stay America Suites - Dallas - Frankford Road
Located in Plano, within 11 miles of Historic Downtown Plano and 11 miles of Preston Center, Extended Stay America Suites - Dallas - Frankford Road provides accommodations with a fitness center and free WiFi throughout the property as well as free private parking for guests who drive. The property is around 13 miles from Zero Gravity Amusement Park, 13 miles from Highland Park Village and 14 miles from Southern Methodist University. The hotel features a hot tub and a 24-hour front desk. At the hotel each room has air conditioning, a seating area, a flat-screen TV with cable channels, a kitchen, a dining area and a private bathroom with free toiletries, a shower and a hairdryer. Guest rooms will provide guests with a fridge. Meadows Museum is 14 miles from Extended Stay America Suites - Dallas - Frankford Road, while Gerald J. Ford Stadium is 14 miles away. Dallas Love Field Airport is 14 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received overwhelmingly negative reviews due to its closure, lack of communication, and poor conditions. Guests frequently complained about arriving to find the hotel closed, not receiving notifications, and struggling to get refunds. Among those who could stay, common complaints included dirty rooms, lack of hot water, and malfunctioning air conditioning.
- Close location to desired destinations
- Spacious rooms
- Hotel closed without notice
- Poor communication and customer service