Holiday Inn Express and Suites Corpus Christi North by IHG
About Holiday Inn Express and Suites Corpus Christi North by IHG
Located in Corpus Christi, 25 miles from Bob Hall Pier, Holiday Inn Express & Suites Corpus Christi - North by IHG has accommodations with an outdoor swimming pool, free private parking, a fitness center and a shared lounge. With free WiFi, this 3-star hotel offers a 24-hour front desk and an ATM. At the hotel, rooms come with a desk. Complete with a private bathroom equipped with a shower and free toiletries, the rooms at Holiday Inn Express & Suites Corpus Christi - North by IHG have a flat-screen TV and air conditioning, and some rooms have a seating area. Guest rooms will provide guests with a fridge. Guests at the accommodation can enjoy an American breakfast. Mustang Island State Park is 28 miles from Holiday Inn Express & Suites Corpus Christi - North by IHG, while American Bank Center Convention Center is 4.4 miles from the property. Corpus Christi International Airport is 5 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally appreciate the cleanliness of the rooms and the friendliness of the staff. However, there are frequent complaints about issues with amenities, particularly with breakfast and the condition of the rooms.
- Clean rooms
- Friendly staff
- Issues with breakfast service and availability
- Problems with room amenities and condition
- 4/5
Our first night there the A/C wasn't working. They fixed the unit but I wasn't approved for a discount on that initial first night. The staff was phenomenal on making the stay comfortable after that. Everything was clean and well attained. They even had a list for attractions.
- 5/5
Loved it very clean and nice environment
- 5/5
We asked for advice on places to go since it was our first time ever in corpus and they had plenty to give.
- 2/5
Disappointing
- 5/5
The pool was the best. Just the right temperature for jumping straight in. There is a bathroom & shower in the pool area which made it very convenient. Breakfast was hot, with a variety to choose from. The hotel itself is right off the highway, with a Denny’s & convenience store next door. We will definitely stay here wherever we are in Corpus Christi. Thank you.
- 4/5
Staff was very friendly and helpful My room door had to be reset after each use of the card key. Staff was having a difficult time getting it to work properly
- 5/5
Exceptional
- 5/5
Good breakfast. Clean. Quiet.
- 5/5
Very clean staff wonderful and polite
- 4.5/5
Location Close to freeway
- 5/5
The atmosphere inside & outside the hotel was great & we felt safe. The staff was friendly & advised us if we needed anything to please let them know. I especially liked the location of the property. I have nothing negative to point out.
- 5/5
I have nothing negative to point out.
- 5/5
All was amazing!! Dont have any complains. Rooms, pool, food, all was amazing!! Dont have any complains.
- 5/5
All was amazing!! Dont have any complains. Rooms, pool, food, all was amazing!! Dont have any complains.
- 4.5/5
Close to freeway
- 4/5
Very good
- 4.5/5
The staff. You always know what to expect from a holiday inn express when it comes to the actual facilities but every single staff member I came in contact with (especially the wonderful lady who checked me in and I am so mad I forgot her name) was beyond wonderful What I like about holiday inn express is no matter where I am I know exactly what to expect. The breakfast is my main draw. However I felt Monday April 27th the breakfast was not up to par to what I’m used to at these establishments. The pancake machine was off there was only one tray of hot food. Just not what I expect from holiday inn express. Maybe comfort suites but not holiday inn express
- 4.5/5
The staff. You always know what to expect from a holiday inn express when it comes to the actual facilities but every single staff member I came in contact with (especially the wonderful lady who checked me in and I am so mad I forgot her name) was beyond wonderful What I like about holiday inn express is no matter where I am I know exactly what to expect. The breakfast is my main draw. However I felt Monday April 27th the breakfast was not up to par to what I’m used to at these establishments. The pancake machine was off there was only one tray of hot food. Just not what I expect from holiday inn express. Maybe comfort suites but not holiday inn express
- 5/5
Breakfast area was fully stocked and very delicious. The restroom in our room could use some improvements. But overall greats stay
- 5/5
The room was super clean the breakfast was awesome kind of sad that the waffle maker was broken but it's okay Saturday morning there was biscuits and gravy on the buffet and on Sunday scrambled eggs and bacon it was awesome the food was wonderful the service was great the stuff is friendly it was just an overall perfect experience thank you all for your hard work and making our time in your establishment so wonderful 😊😊😊
- 4/5
Overall, it was a good stay. Although the pool was out of commission and one of the rooms didnt have a blow dryer.
- 4/5
Clean room
- 5/5
Room space... staff and facility was amazing.
- 5/5
Room space... staff and facility was amazing.
- 4.5/5
Superb
- 5/5
Comfy beds and the best bagels at breakfast
- 5/5
Stayed for one night with my kiddos.. ages 19-7. Definitely met expectations, staff was friendly. Check in was super quick and easy… I booked the 2 bed suite w/additional living space.. and it was super spacious and clean. Beds were comfortable, breakfast was amazing! They literally had a little bit of everything. Would definitely stay here again!!
- 2/5
Location When I checked in room I reserved was wrong , manager did fix the problem but blamed it on third party. No ice , machines were out and when asked for ice would say can go to 4th floor or go across street to buy ice. When asked for towels , was told to make sure to put in hallway because housekeeping does inventory. I asked was I suppose to do that this morning and she said yes but yet was never told. Breakfast was horrible. Elevators were broken, we had to go down stairs with our luggage along with my 81yr old mom having to walk down stairs.
- 2/5
Location When I checked in room I reserved was wrong , manager did fix the problem but blamed it on third party. No ice , machines were out and when asked for ice would say can go to 4th floor or go across street to buy ice. When asked for towels , was told to make sure to put in hallway because housekeeping does inventory. I asked was I suppose to do that this morning and she said yes but yet was never told. Breakfast was horrible. Elevators were broken, we had to go down stairs with our luggage along with my 81yr old mom having to walk down stairs.
- 4.5/5
Everything was good
- 4.5/5
Cleanness of the room and whole facility. Everything was good
- 5/5
Great stay
- 5/5
I think the pool was not functional??
- 5/5
I think the pool was not functional??
- 5/5
Very clean, great breakfast, quiet & the staff was very friendly.
- 5/5
.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
No complaints
- 5/5
The location, price, cleanliness and staff. We were right on the water it was beautiful. No complaints
- 5/5
Awesome everything just awesome
- 5/5
Awesome everything just awesome
- 5/5
Everything good location awesome staff and amazing breakfast
- 5/5
Everything good location awesome staff and amazing breakfast
- 5/5
Room was clean my family enjoy breakfast time all is delicious, thanks
- 5/5
Room was clean my family enjoy breakfast time all is delicious, thanks
- 5/5
Great room
- 5/5
Great room
- 5/5
Nice staff, clean room, good food
- 5/5
Nice staff, clean room, good food
- 0.5/5
We got there elevator wasn’t working we had to carry our luggage all the way to the 3rd floor. Just that was a huge disappointment. Morning breakfast wasn’t as I expected will never choose that place again.
- 4/5
Staff was great, especially Jordan, he was very professional and helpful. The hotel was clean, it could use a little TLC as you can start seeing some issues due to aging. Card keys wouldn’t work at first so staff had to come reprogram the door but when talking to a different staff member, apparently this is something that happens a lot there. The outside of the hotel was a bit overgrown with grass. Again, with the doors and the cosmetic aging being seen, maybe the grass is another part of that TLC that could be taken to spruce up the environment. All in all in was a good stay though and the room was clean.
- 4/5
Staff was great, especially Jordan, he was very professional and helpful. The hotel was clean, it could use a little TLC as you can start seeing some issues due to aging. Card keys wouldn’t work at first so staff had to come reprogram the door but when talking to a different staff member, apparently this is something that happens a lot there. The outside of the hotel was a bit overgrown with grass. Again, with the doors and the cosmetic aging being seen, maybe the grass is another part of that TLC that could be taken to spruce up the environment. All in all in was a good stay though and the room was clean.
- 5/5
Business trip
- 5/5
Business trip
- 0.5/5
Nothing The staff was ok they weren’t rude but they could be a little more professional and not vape at the front of the hotel. And when I told them my room was filthy it was to no surprise to her. She offered another room and the room was also disgusting dirty and smelled like gas or mold it smelled horrible. I ah e picture of the dirty tub and shower curtain full of hair and dirt.
- 3/5
Room seemed to be under construction with loose floor tiles in the bathroom and painting swatches on the walls. Had complimentary toiletries available.
- 3/5
Room seemed to be under construction with loose floor tiles in the bathroom and painting swatches on the walls. Had complimentary toiletries available.
- 5/5
I liked everything breakfast was excellent
- 5/5
Amazing staff , room was very clean.
- 5/5
Amazing staff , room was very clean.
- 1/5
No hay nada de buen servicio por parte de los trabajadores y nos amenazaron con enviarnos al ice hahaha
- 1/5
No hay nada de buen servicio por parte de los trabajadores y nos amenazaron con enviarnos al ice hahaha
- 4.5/5
Price, location and it was confortable. The toilet was not functioning properly.
- 5/5
Thank you for an awesome stay!
- 5/5
Thank you for an awesome stay!
- 3/5
Super nice staff! Lobby was nice Hotel room had a hole in bathroom door, tile coming off the baseboards and the window screen wouldn’t close. Breakfast wasn’t that good.
- 4/5
Great service and good facilities. Only opportunity was door lock did not function and had to switch rooms. Need to confirm when maintenance says it fixed go and confirm it’s really fixed.
- 4/5
Great service and good facilities. Only opportunity was door lock did not function and had to switch rooms. Need to confirm when maintenance says it fixed go and confirm it’s really fixed.
- 4/5
Clean & open space room.
- 4/5
Clean & open space room.
- 0.5/5
Nithing Verbally assaulted!
- 5/5
Clean friendly staff , cold ac and comfortable beds I didn’t like the pool was out of order and on the website it says check out is at 12 and it’s actually 11. But the cleaning lady gave us time to finish packing our things
- 4/5
What i didnt like is that the fridge made noise and the a/c.
- 4/5
What i didnt like is that the fridge made noise and the a/c.
- 3/5
The entire room was so damp. The sheets were damp no matter if we turned the air up or down. It was pretty miserable
- 3/5
The entire room was so damp. The sheets were damp no matter if we turned the air up or down. It was pretty miserable
- 5/5
Only negatives were other people's very small children playing on gym equipment without supervision, and the breakfasts were not prepared for the amount of guests I suppose. Items ran out quickly. Staff did their best to accommodate, by putting out extra fruits and cereals. Rooms were clean and wonderfully cold. Clean and check in was swift.
- 5/5
Only negatives were other people's very small children playing on gym equipment without supervision, and the breakfasts were not prepared for the amount of guests I suppose. Items ran out quickly. Staff did their best to accommodate, by putting out extra fruits and cereals. Rooms were clean and wonderfully cold. Clean and check in was swift.
- 4/5
The breakfast on Tuesday was awful every thing was either burnt or overcooked
- 3.5/5
The pool closing at 10pm haha but not much to complain about.
- 5/5
The lady on the afternoon shift on Saturday the 23rd was excellent at the front desk.
- 3/5
Pillows were not good. 4 all flimsy
- 3/5
Pillows were not good. 4 all flimsy
- 5/5
Buenosimo
- 3/5
Overall not a bad experience. I had reserved two roomss and they were close together. The fridge in our room didn't work. The ice machines on at least 2 of the 4 floors didn't work. Our room had a pull out sofa but no bedding was stocked in the room. The breakfast was pretty good. Staff was very friendly and helpful when we had questions. Clean.
- 3/5
Overall not a bad experience. I had reserved two roomss and they were close together. The fridge in our room didn't work. The ice machines on at least 2 of the 4 floors didn't work. Our room had a pull out sofa but no bedding was stocked in the room. The breakfast was pretty good. Staff was very friendly and helpful when we had questions. Clean.
- 4/5
Everything was great except for the 6:17 a.m digital checkout email. My alarm was set for 7:03.
- 4/5
Everything was great except for the 6:17 a.m digital checkout email. My alarm was set for 7:03.
- 4/5
Check out is at 10
- 4/5
Overall everything was good. The breakfast was good and had different options. The beds were comfortable. They have free parking and free WiFi. It was a good options for what we were doing. The only thing I didn’t like was that I got a package with Expedia. I rented the hotel and car, but the rental place charged me insurance which I had already purchased with my rental agreement with Expedia.
- 4/5
Overall everything was good. The breakfast was good and had different options. The beds were comfortable. They have free parking and free WiFi. It was a good options for what we were doing. The only thing I didn’t like was that I got a package with Expedia. I rented the hotel and car, but the rental place charged me insurance which I had already purchased with my rental agreement with Expedia.
- 5/5
Terrific hospitality friendly service, like the weight room and the breakfast if I had to rated from a one to 10 the one being the worst time being the best I would say 15
- 5/5
Terrific hospitality friendly service, like the weight room and the breakfast if I had to rated from a one to 10 the one being the worst time being the best I would say 15
- 4/5
More attendance on the front desk
- 1/5
The clerk could not help us though the phone on how to get there. GPS was not showing correctly due to construction
- 1/5
The clerk could not help us though the phone on how to get there. GPS was not showing correctly due to construction
- 4/5
The hotel is alright. It does seem old, but still decent. Pool was clean, room was clean, walls are thin so maybe not the best place for light sleepers. It worked out for my family of 4. Staff was nice, would stay again
- 4/5
The hotel is alright. It does seem old, but still decent. Pool was clean, room was clean, walls are thin so maybe not the best place for light sleepers. It worked out for my family of 4. Staff was nice, would stay again
- 2/5
The room itself was very decent and the one time they went to clean it the girl was very very nice.
- 2/5
The room itself was very decent and the one time they went to clean it the girl was very very nice.
- 2/5
The restroom was dirty.
- 2/5
The restroom was dirty.
- 3/5
Overall, yes we slept fine and it served its purpose, but we've stayed in many holiday inn express suites and this was the worst one.
- 3/5
Overall, yes we slept fine and it served its purpose, but we've stayed in many holiday inn express suites and this was the worst one.
- 3/5
Pool was closed breakfast wasn’t as good as advertised and room was a little musty
- 3/5
Pool was closed breakfast wasn’t as good as advertised and room was a little musty
- 3/5
Pool was closed microwave needed to be replaced dryer out of order no decafe coffee at breakfast
- 3/5
Pool was closed microwave needed to be replaced dryer out of order no decafe coffee at breakfast
- 4/5
Was fine for the reason i came
- 4/5
Was fine for the reason i came
- 2/5
Rust all over the bathtub very uncared for bath area will never go again. I’m very disappointed and was a waste of money. O
- 2/5
Rust all over the bathtub very uncared for bath area will never go again. I’m very disappointed and was a waste of money. O
- 1/5
First room a/c and tv did not work , had to get another room . Breakfast did not have much , once it ran out there was no restocking of items , they had ran out of items , also asked for extra towels and they had ran out
- 1/5
First room a/c and tv did not work , had to get another room . Breakfast did not have much , once it ran out there was no restocking of items , they had ran out of items , also asked for extra towels and they had ran out
- 5/5
Quiet
- 5/5
Quiet
- 4/5
It was very clean and everyone was very polite and very helpful.I would stay here again.
- 4/5
It was very clean and everyone was very polite and very helpful.I would stay here again.
- 1/5
So horrible we couldn’t even stay the first night
- 1/5
So horrible we couldn’t even stay the first night
- 5/5
It is a great place to stay. Just the drainage of the bath tub is slow.
- 5/5
It is a great place to stay. Just the drainage of the bath tub is slow.
- 1/5
BUT WORSE, we were not able to REST our first night. We were in the room right on top of the MAIN DOOR which was NOT FUNCTIONING PROPERLY, making a very LOUD NOISE AND VIBRATION when cosed&open. The noise didn’t allow us to sleep! We had to wait until next day to talk to the manager. The main door is still cracking and vibrating loudly when we left the hotel… no repair in sight. Besides the person in charge before 12 midnight WAS RUDE! He sent a MESSAGE FOR EXPEDIA: “GO AND COMPLAIN TO EXPEDIA ONCE YOU CHECK OUT”.
- 1/5
BUT WORSE, we were not able to REST our first night. We were in the room right on top of the MAIN DOOR which was NOT FUNCTIONING PROPERLY, making a very LOUD NOISE AND VIBRATION when cosed&open. The noise didn’t allow us to sleep! We had to wait until next day to talk to the manager. The main door is still cracking and vibrating loudly when we left the hotel… no repair in sight. Besides the person in charge before 12 midnight WAS RUDE! He sent a MESSAGE FOR EXPEDIA: “GO AND COMPLAIN TO EXPEDIA ONCE YOU CHECK OUT”.
- 4/5
N/a
- 4/5
N/a
- 5/5
It was nice. The kids enjoyed the pool. It was also very clean.
- 5/5
It was nice. The kids enjoyed the pool. It was also very clean.
- 3/5
This was an older building. The front reception area looked to be under construction. The floor near the elevators looked like they hadn't been mopped in a couple days. Our room was a smoking room and we didn't request that.
- 3/5
This was an older building. The front reception area looked to be under construction. The floor near the elevators looked like they hadn't been mopped in a couple days. Our room was a smoking room and we didn't request that.
- 5/5
Good stay! Great location not far from anything fun in the area.
- 5/5
Good stay! Great location not far from anything fun in the area.
- 1/5
Checking in was not so good when I tried to pay with cash and they wouldn't take it. On check out I received a email stating that check out was at 12 pm and 11:15 am the knocked on my door saying since I was late on the checkout they was going to charge me another night and I said no. Then they said I had 15 minutes to get out of they were going to call the police. I showed them the email about the check out time and they said that they didn't know about that and said check out time was 11 am.
- 1/5
Checking in was not so good when I tried to pay with cash and they wouldn't take it. On check out I received a email stating that check out was at 12 pm and 11:15 am the knocked on my door saying since I was late on the checkout they was going to charge me another night and I said no. Then they said I had 15 minutes to get out of they were going to call the police. I showed them the email about the check out time and they said that they didn't know about that and said check out time was 11 am.
- 3/5
The room key card did not work. We were not given a different room. One of us had to remain in the room to let the other person enter the room. The owner was not even available to help. The check in process was tiring and cumbersome. Had to wait in the lobby for 2 hours to get a room.
- 3/5
The room key card did not work. We were not given a different room. One of us had to remain in the room to let the other person enter the room. The owner was not even available to help. The check in process was tiring and cumbersome. Had to wait in the lobby for 2 hours to get a room.
- 5/5
Nice room. Clean, easy parking
- 5/5
Nice room. Clean, easy parking
- 3/5
Staff was not that friendly , did not clean room or bring fresh towels had to tell them 3 times, cleaning crew arguing on the floor while we slept
- 3/5
Staff was not that friendly , did not clean room or bring fresh towels had to tell them 3 times, cleaning crew arguing on the floor while we slept
- 5/5
Rooms were clean and nice. Staff was friendly and approachable.
- 5/5
Rooms were clean and nice. Staff was friendly and approachable.
- 2/5
No housekeeping for 2 nights. Front desk male staff was rude.
- 2/5
No housekeeping for 2 nights. Front desk male staff was rude.
- 3/5
1st key did not work. water randomly stopped working after a couple days. staff was very quick to solve both issues. even gave me a different room just down the hall.
- 3/5
1st key did not work. water randomly stopped working after a couple days. staff was very quick to solve both issues. even gave me a different room just down the hall.
- 5/5
Everything so good nice place, blackout curtains love it, very good breakfast, safe neighborhood
- 5/5
Everything so good nice place, blackout curtains love it, very good breakfast, safe neighborhood
- 4/5
Nice stay
- 4/5
Nice stay
- 5/5
The staff was beneficial and great. Tehy really help us from the arrival at midnight to the point when we leave.
- 5/5
The staff was beneficial and great. Tehy really help us from the arrival at midnight to the point when we leave.
- 5/5
There were animal crackers in the sofa but otherwise pretty clean
- 5/5
There were animal crackers in the sofa but otherwise pretty clean
- 4/5
Area was in a quiet area off the hwy, convenient to places we wanted to visit. Breakfast was okay. Ran out pretty quick though and seating was on the smaller end.
- 4/5
Area was in a quiet area off the hwy, convenient to places we wanted to visit. Breakfast was okay. Ran out pretty quick though and seating was on the smaller end.
- 3/5
Economy destination with noisy lightly insulated rooms. I could here everything goings on in the rooms near may room and the highway noise.
- 3/5
Economy destination with noisy lightly insulated rooms. I could here everything goings on in the rooms near may room and the highway noise.
- 3/5
- 3/5
- 4/5
The hotel was nice. The ac made lots of noise. Only had one elevator so took sometime checking out.
- 4/5
The hotel was nice. The ac made lots of noise. Only had one elevator so took sometime checking out.
- 4/5
Overall the stay was good! Only complaint I have is for it being a busy holiday weekend they were short on staff. The breakfast was not stocked very well. The guy that was working the breakfast area made the comment he came from the next door hotel to help. If it wasn’t for him not sure breakfast would have been served.
- 4/5
Overall the stay was good! Only complaint I have is for it being a busy holiday weekend they were short on staff. The breakfast was not stocked very well. The guy that was working the breakfast area made the comment he came from the next door hotel to help. If it wasn’t for him not sure breakfast would have been served.
- 5/5
I like the cleanliness of the breakfast area the politeness of the staff, and the cleanliness of the sitting area. The parking area was a little lacking because it shares a space with a hotel that’s literally next door
- 5/5
I like the cleanliness of the breakfast area the politeness of the staff, and the cleanliness of the sitting area. The parking area was a little lacking because it shares a space with a hotel that’s literally next door
- 4/5
Good clean, comfortable, and convenient hotel. Quality was as expected. Enjoyed my stay
- 4/5
Good clean, comfortable, and convenient hotel. Quality was as expected. Enjoyed my stay
- 5/5
Very clean and the room was nice! Lovely staff. Breakfast made it a great stay!
- 5/5
Very clean and the room was nice! Lovely staff. Breakfast made it a great stay!
- 2/5
Much more run down than the pictures we saw online which looked new The breakfast was better than some.
- 2/5
Much more run down than the pictures we saw online which looked new The breakfast was better than some.
- 1/5
Please update the characteristics of the hotel. This hotel is not pet friendly when I reserved online. It stated pet friendly hotel when I arrive yesterday. Front desk did not allow me to stay in hotel with my service animal even if I have proper documentation, this is against the law, even though I provided ID card for them, they still would not let me check into hotel.
- 1/5
Please update the characteristics of the hotel. This hotel is not pet friendly when I reserved online. It stated pet friendly hotel when I arrive yesterday. Front desk did not allow me to stay in hotel with my service animal even if I have proper documentation, this is against the law, even though I provided ID card for them, they still would not let me check into hotel.
- 5/5
Great stay. Very clean.
- 5/5
Great stay. Very clean.
- 5/5
Very nice place. Very friendly staff. Very clean.
- 5/5
Very nice place. Very friendly staff. Very clean.
- 4/5
Property was clean and really have no complaints.
- 4/5
Property was clean and really have no complaints.
- 4/5
Great service at front desk 👏 was given the wrong room at check in but they quickly gave me a new room with positive attitude 🙏
- 4/5
Great service at front desk 👏 was given the wrong room at check in but they quickly gave me a new room with positive attitude 🙏
- 5/5
Stayed one night and was very comfortable. The room was clean and quiet.
- 5/5
Stayed one night and was very comfortable. The room was clean and quiet.
- 5/5
Very nice
- 5/5
Very nice
- 5/5
Staff was great. Food was too!
- 5/5
Staff was great. Food was too!
- 5/5
La piscina muy pequeña.
- 5/5
La piscina muy pequeña.
- 5/5
Safe
- 5/5
Safe
- 5/5
Clean, friendly, enjoyed breakfast. Quiet and over all Great stay. Will be back again. Pool was clean and staff was friendly breakfast was the best.
- 5/5
Clean, friendly, enjoyed breakfast. Quiet and over all Great stay. Will be back again. Pool was clean and staff was friendly breakfast was the best.
- 1/5
The bed had a bad smell. When I asked for new beddings, they only changes the sheets. I had to take all sheets, pillowcases, and bed fittings to have them replace everything. Key cards would not work. Had to get them replaced every time I would leave and return until they replaced the door scanner. Sorry but I will not stay there again.
- 1/5
The bed had a bad smell. When I asked for new beddings, they only changes the sheets. I had to take all sheets, pillowcases, and bed fittings to have them replace everything. Key cards would not work. Had to get them replaced every time I would leave and return until they replaced the door scanner. Sorry but I will not stay there again.
- 5/5
Great customer service!
- 5/5
Great customer service!
- 5/5
It was
- 5/5
It was
- 4/5
This is a great place to stay - clean, excellent area, and great breakfast. Only drawback is the elevator is very slow and when the hotel is full, you need to allow extra time for this.
- 4/5
This is a great place to stay - clean, excellent area, and great breakfast. Only drawback is the elevator is very slow and when the hotel is full, you need to allow extra time for this.
- 5/5
Great place
- 5/5
Great place
- 3/5
Staff was fantastic but while the room was decorated well maintenance was needed in several areas.
- 3/5
Staff was fantastic but while the room was decorated well maintenance was needed in several areas.
- 5/5
It was nice
- 5/5
It was nice
- 5/5
Was very clean and the service was excellent.
- 5/5
Was very clean and the service was excellent.
- 4/5
I really love to stay
- 4/5
I really love to stay
- 3/5
Room is ok. Staff mediocre at best. Area sucks.
- 3/5
Room is ok. Staff mediocre at best. Area sucks.
- 5/5
Very good hospitality.
- 5/5
Very good hospitality.
- 4/5
Great location for short travel downtown.
- 4/5
Great location for short travel downtown.
- 4/5
Enjoyed our stay!!
- 4/5
Enjoyed our stay!!
- 5/5
best glossy inn we've stayed in. Breakfast had many options & staff was friendly. We will be back!
- 5/5
best glossy inn we've stayed in. Breakfast had many options & staff was friendly. We will be back!
- 4/5
Good location. Close to restaurants.
- 4/5
Good location. Close to restaurants.
- 5/5
It was super slow I guess because of Christmas. I enjoyed the quietness and cleanliness. Breakfast was good. Good room service.
- 5/5
It was super slow I guess because of Christmas. I enjoyed the quietness and cleanliness. Breakfast was good. Good room service.
- 2/5
Place was outdated we got a handicapped room which I didn’t ask for. Couldn’t hang any of the clothes. Tub faucet was coming undone. Room wasn’t very clean. Pillows had a smell.
- 2/5
Place was outdated we got a handicapped room which I didn’t ask for. Couldn’t hang any of the clothes. Tub faucet was coming undone. Room wasn’t very clean. Pillows had a smell.
- 5/5
As always clean and very comfortable
- 5/5
As always clean and very comfortable
- 1/5
We checked in on Sunday around 4:45ish. The front desk woman had her toddler and mother there. She had to hand her mother her son to check us in. Ummmm ok. We got checked in and went to check out our room first. We were staying in a double queen suite. It was not impressive. I guess your standard hotel suite. We went downstairs to get our belongings and as we walked through the lobby it smelt. The front desk woman must have changed her son’s diaper. Again ummm ok. We got our stuff from our car and went back to the room. We later came down that evening for dinner and we had to dodge the kid toys to get out. I received an email to rate the check in and I did. The following night we went to a concert and got in late. Tell me why the front desk woman called our room after 11 at night to argue about my review of our check in?! That was very inappropriate of the staff member and the manager should have called me regarding my review. I know our room wasn’t vacuumed because I found 2 pills in different places in the room. The beds were also uncomfortable. I would not recommend this hotel.
- 1/5
We checked in on Sunday around 4:45ish. The front desk woman had her toddler and mother there. She had to hand her mother her son to check us in. Ummmm ok. We got checked in and went to check out our room first. We were staying in a double queen suite. It was not impressive. I guess your standard hotel suite. We went downstairs to get our belongings and as we walked through the lobby it smelt. The front desk woman must have changed her son’s diaper. Again ummm ok. We got our stuff from our car and went back to the room. We later came down that evening for dinner and we had to dodge the kid toys to get out. I received an email to rate the check in and I did. The following night we went to a concert and got in late. Tell me why the front desk woman called our room after 11 at night to argue about my review of our check in?! That was very inappropriate of the staff member and the manager should have called me regarding my review. I know our room wasn’t vacuumed because I found 2 pills in different places in the room. The beds were also uncomfortable. I would not recommend this hotel.
- 5/5
Wonderful stay and the staff was helpful.
- 5/5
Wonderful stay and the staff was helpful.
- 5/5
Good services
- 5/5
Good services
- 4/5
All good
- 5/5
Totally satisfied with the stay and staff. No negatives at this time.
- 5/5
Location was perfect, check in was fast and easy, room was welcoming and appeared to be clean however missing a shower curtain had to request from front desk, also found a pile of dirty mens clothes in the closet. Stay was quiet and served its purpose. The breakfast was the usual traditional hotel selection yogurt, fruit, muffins, eggs, bacon. Staff was friendly.
- 5/5
Gym was accessible at all hours. Breakfast was very satisfying
- 3/5
The elevator needs maintenance on the floor and the elevator itself, at times it jerked once inside, the rooms are nice, they should provide a tv menu so we can see all channels provided. The shower had some rust in it but clean, I like the storage space. The shower itself needs to be worked on because now a lot of pressure when taking a shower felt like a very light rain shower. Glad they provide shampoo, conditioner, body wash, hand soap, and lotion. Our refrigerator was wonky and a little loud. Other than that the stay was good. Complimentary breakfast was so good!
- 4/5
There was really only 2 small complaints. 1 AC seamed to not get as cold we would wke up sweating. 2 we didn't like the lock on the door didn't seem it locked properly we slid the chair n front of it as well as reinforced the lock. Not that it seamed a bad area but cant ever be safe enough. Ty for having us we will choose u again when we co.e back
- 5/5
Everything is fine.
- 5/5
Nice
- 5/5
Great service overall.
- 5/5
Very clean and friendly staff
- 4/5
Good service
- 5/5
👍
- 5/5
The facility was cleaning people were nice
- 5/5
The receptionist was very understanding and resolved our stay very quickly.
- 5/5
My kids enjoyed the breakfast and pool!
- 3/5
The Elevator was pretty scary as it has sudden jumps while you were entering/exiting. Also has some loose tile floors.
- 5/5
Great stay! Very friendly and clean!!
- 4/5
No towels in 1 of our rooms and the second room had a roach crawling on the headboard. Never did get towels brought up to the room.
- 1/5
Our room’s air conditioning was terrible! I had it on 60 and couldn’t get the room cool. It was barely blowing. Asked for maintenance that we never received. The bathroom sink barely had water coming out and wouldn’t hardly drain. There was something that was supposed to be hanging on the wall that was just sitting on the floor. I paid way too much money for the condition of the room.
- 4/5
Older area, the elevator felt unsafe to use. The room felt muggy. The breakfast and staff were great.
- 5/5
Staff went out of their way to make sure our stay was a great one from making sure the breakfast area was clean and stocked to providing suggestions for a fantastic restaurant for dinner