Hawthorn Extended Stay by Wyndham Columbus West

Staff was very friendly Old furniture stains on couch

The room was spacious and the halls were quiet. Staff was helpful and friendly. The hallways had an order that did not go away. Mold in the bathroom

old, rundown and disgusting

Superb

Right after we checked in a maintenance person walked right into our room without knocking, to replace the smoke detector. On our second day, we couldn’t get into our room because the person who checked us in programmed the keys for one night only. The cleaning staff took our towels and didn’t leave fresh ones. We called the front desk for towels and they told us to find a housekeeping staff member and ask for more or to come to the front desk to get some. Breakfast was waffles, pastries and cereals, no protein. The pool was a great temperature but it definitely has some miles on it, the paint is missing from it in multiple places.

This property was not in the best conditions. I would’ve left but other hotels were booked due to a concert nearby. I had 2 bed room with my daughter and friend. The room decor was outdated, the floor lamp didn’t work, the desk lamp didn’t work and most of the lighting in the room was dull. The door to go outside would not lock, you could just open the side door to come into the hotel. Very unsafe!! The hallways smelled of smoke which means people were smoking. The breakfast bar they stated they had was terrible! I called and reported our experience to corporate. Please do not stay here!!!!

The only thing they had for the breakfast buffet was a waffle machine. The hallway had piece of hair extensions and fake nails on the floor. The AC in the room doesn’t blow cold. Consider a different hotel to stay in if you are looking at this one!

I love the fact its a big fridge and a kitchen The pool water had too much chlorine and the juice maker was warm but other than that I had no issues.

The pool water had too much chlorine and the juice maker was warm but other than that I had no issues.

We liked everything there was not one dislike.

I was lied to over the phone about the deposit, didn't stay the night and y'all kept my money

Everything was wonderful, from the staff to the pool to the room! We liked everything there was not one dislike.

The coffee maker was broken and the bathroom was small the door practically hit the toilet.

Having a full size fridge, the bed was really comfortable but the pillows weren't. The coffee maker was broken and the bathroom was small the door practically hit the toilet.