Home2 Suites by Hilton Clarksville Louisville North

Exceptional

Superb

Outside tables were dirty. Staff did clean them after being asked.

Bad

Convenient to have appliances, clean and quiet. No cold water in kitchen. Reported to desk. Still not addressed as we left four days later.

Our room that we prepaid for was sold out because it was overbooked. We had to purchase an additional room to accommodate our party.

Upon check-in, I was greeted by a lovely front desk worker named Z. She was super helpful & made she all my requests we're met. I stayed 2 days & she was there at check out, being super helpful during the breakfast rush as well! I love it when I encounter ppl like that it makes my stays so much more comfortable. This hotel is super secluded, which I also enjoyed but a short drive to many restaurants and shops. Had an issues with the fridge leaking and making a terrible noise, I did notify front desk. Unfortunately, maintenance was not there that day to look at it. The sound did keep me up into the late hrs, I did make front desk aware of that so that didn't send someone to knock on the door early to look at it. But other than that. It was great

The hotel was very attractive. Check-in went quickly and very smoothly. The room was a very generous size and came equipped with a kitchen area. The kitchen included a full size microwave, a dishwasher, coffee maker and an apartment size refrigerator.

The room was run down and dreary looking. They must be trying to cover something up because the smell of deodorizer was overwhelming. We had to check out and find another place to stay. My allergies were going crazy in that room. The front desk guy was very nice and understanding about the situation.

Room has Kitchen , 2 beds and a sofa

It was clean and staff was friendly.

The breakfast was great. The area could have been bigger to accommodate guest better, however it worked! Room was clean and spacious for what was needed.

We had never stayed at this hotel chain before. It was wonderful! The kitchen in the room was outstanding. If we needed a hotel for an extended stay, this would be a top choice! This hotel specifically was over booked and gave us an amazing deal for having to downgrade to a smaller room. We were very happy with our stay!

Very good

Breakfast was nothing to brag about. Waffles were good... everything else was meh.

The only “surprise” was getting a “gift bag” at check in with 1 small bottle of water and 1 candy… There should have been at least 2 for the adults that were in the room? Everything else was wonderful!

It was older with outdated decor. The breakfast eggs and meats were cold and there was no microwave to heat the food.

New looking clean N/a

The rooms were not clean. One room the sink was not cleaned and could not get it cleaned until the next day. Only stayed one night. The other room the floor was dirty and I wiped it up myself. The bathroom counter and wall had something red on it. I cleaned it up myself. The carpet was not vacuumed well and there were wrappers under the stool when it was moved. The refrigerator was dirty. I would not stay there again.

Location ok The rooms were not clean. One room the sink was not cleaned and could not get it cleaned until the next day. Only stayed one night. The other room the floor was dirty and I wiped it up myself. The bathroom counter and wall had something red on it. I cleaned it up myself. The carpet was not vacuumed well and there were wrappers under the stool when it was moved. The refrigerator was dirty. I would not stay there again.