Quality Inn & Suites Brooks Louisville South

There is also a $100 deposit for your room which hotels.com. doesn't mention. Other than that, it's fine. Especially since its cheap.

Called the manager, she got agitated by the fact that I called her cell, instead of the semi-establishment Will not be ever going to stay with them and cannot recommend.

It was a good stay, the room was clean, the property was just run down a bit!

The room was spacious and nicely appointed. Bed was comfortable and I slept well. Sun shade curtain was shredded and moisture from air conditioning had stained the remains. Faucet in sink was poorly assembled so that it took a little work to find the exact position for handle to shut off water flow. Shower drained clogged and took over 2 hours for it to drain down after I showered. Breakfast provided was acceptable, better than locations I had paid much more for a room, however similar to what I’ve had at a Super 8 hotel.

Bed was comfy ac worked great Water only ran hot. Toilet kept running for awhile after flushing

Passable

Water leaking on me from the ceiling at 3 am. Dirty rooms, rude staff. Dirty facilities broken bathroom toilet lid almost fell off toilet. Plain bad experience A ch

Soft beds Breakfast could have been better

I tried to call to cancel my reservation for 2 days and could not get anyone to answer. I also sent an email and have yet to receive one back. Ultimately I was never given a refund. I cant speak on cleanliness of hotel, but their customer service sucks!

It was fairly sketchy inside, and the breakfast was extremely lacking.

Easy to access N/A

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The room was very clean. No note

The following were marked ‘Out of order’: 1st floor women’s room, 2nd floor ice machine, and something else. Black mold on ice machine. Lobby not mopped 3 days. Footprints on walls in elevator. Miscellaneous stain on mattress in room. Dirty dishes in lobby 3 days. Hallways smelled of pot. Overall should have spent the extra $20 for someplace else.

Good

Everything was so clean and I swear yall can read minds it was so quiet there I liked it all

Room was clean, plenty of lighting, the hotel staff were very kind

Exceptional

There was so no pool.

Staff was very accommodating! There was so no pool.