ARRIVE Austin

Hubby and I did a staycation here and we had a wonderful time. We had the corner suite which was very modern and roomy ( 💙 the vibe). The bath/shower was spacious and beautiful. The little nook area was adorable. Downstairs had 2 restaurants—we had coffee and matcha at Lefty’s and my matcha was delicious (and very clean and smooth)! Great location and walkable to so many good eats. Was a little noisy at bedtime but what do you expect when you are in the middle of it all. I slept well (beds are very comfy) anyways! Lovely stay! Would stay here again. Highly recommend! 💙💙💙

🤌🏼🤌🏼

The rooms were really cute and I really appreciated the small seating area. It made getting ready and pregaming fun before heading out. The bathroom was clean and modern. I would advise you to bring hotel shoes or sandals, the floor is mostly concrete with a big rug near the bed so your feet do get cold. There is a fridge in your room but no microwave or ice machine. The location was near everything! We were able to walk to several restaurants, breweries, a general store (pricey) and a few thrift stores. Overall I would stay here again. Staff was communicative when I had a questions arrival after my late night flight and was able to fix an error on valet charges right away.

Great location if want to be on 6th....Staff really made the stay. They were very accommodating. I had a medical procedure and stayed just over two weeks...They were exceptionally helpful.

Incredibly loud music right outside our window in the bar downstair on our first night until midnight - obviously impossible to get a good night sleep. Next day, we were out all day and came back to refresh before dinner to find a room that was never cleaned or made. For $2000 a night, this seems unconscionable. No explanation was given when we went to the front desk to ask. We were told they would send someone to clean the room but that we would need to wait outside of the room. We were not even offered a drink or cup of coffee while we waited for the room to be made. The front desk staff seemed very amateurish at all times, certainly not the level of service expected of a hotel at this price point. When we asked to talk to a manager, we were told the manager doesn't work on weekends (!!). Another absolutely unconscionable point about any hotel at that level. How can there be no manager on duty on F1 weekend, one of the busiest weekends in Austin? Overall a very poor showing and not even an attempt to remediate with any form of compensation. We were told to email the hotel manager with our thoughts, which we did while there. It's now been over a week and they never bothered to even reply or acknowledged that email. They truly do not care.

We had a great stay at this hotel! We did experience a minor issue with the bedsheets not being clean upon arrival. However, after contacting the front desk, they promptly addressed the situation by upgrading us to a nicer room since housekeeping was no longer available due to the late hour. We were very pleased with how everything was handled and appreciated their excellent customer service. One thing to keep in mind is that valet parking costs $50, plus an additional 8.25% tax.

Beautiful hotel, awesome location in east Austin, our go to for every trip

Nice, clean $1,550 for one night? Outrageous

Bella at the front desk was so kind and attentive. Great food at the hotel restaurant and clean and quiet room.

I have loved this hotel and have stayed here multiple times, BUT - I was unlucky enough this time to have a room right next to the bar downstairs. It was extremely loud in our room until midnight. I wouldn't book again because of the risk of this!

good

Great experience! Nice area, nice people, beautiful hotel room. We love it!

$50 a day parking charge

The rooms were big, clean, and quiet. The staff was always attentive and helpful. The hotel location is great, with lots of amazing food in walking distance. Parking is $50/night, which will probably push us to a different hotel next time. There was no coffee or any other amenities in the lobby, which seems like an easy thing to add so you don't have to buy a $7 coffee next door.

Ok

I thought the neighbourhood... shops & coffee shops & restaurants... was particularly lovely.

My trip to Austin are usually in and out the important things are the valet and the bar when I get back to relax, both were perfect

Great staff and service in a new trendy area of Austin. Would be happy to stay here again.

Location and dining. Nothing

Clean room great location