DoubleTree by Hilton Hotel Arlington DFW South

It was a busy hotel and the room is small. Not as nice as a typical double tree

Young man at front desk during check in was incredibly good!

Good day for me and my wife

I really liked the breakfast buffet and the clean room.

Staff were amazing and friendly. The ventilation was not great and the room felt stuffy. The buffet didn’t have many vegan options. Overall the stay was great due to the location to the wings game and the friendly staff.

The staff was excellent! The property itself, and our room in particular, had a damp, musty smell to it. Our room smelled like a swimming pool, or damp earth. There were only two towels in the bathroom. The office chair was peeling and cracked. The hallway had some broken doors, peeling paint, etc. it wasn’t an unpleasant stay, but we won’t be returning in the future.

Great location! Great price!

Superb

I could have walked across the street and bought snacks in less time for less money. The checkout process was incredibly slow.

Everything was Perfect

Check in was smooth and the stay was nice and quiet. Will be staying there again.

.

It was quiet and overall pretty clean. The beds were comfortable.

Pool was super gross and room was cleaned but really could use some TLC. There were used floss picks under the bed and concerning stains on the floor.

No ice on 2 floors

Everyone was nice only thing was it would have been better to have more towels accessible.

Speedy fast check in! Very clean room and comfortable bed and pillows. Enjoyed the complimentary warm cookie.

Good

Rooms are outdated and not very clean. The hotel double booked because of mistake they made with hotels.com and made me pay for it. The only good thing about this place is the location is decent to Texas Ranger Stadium at Six Flags I will not stay here again.

Wish breakfast was complimentary. $15 too much for breakfast.

Exceptional

Breakfast, clean rooms, bar nice little place definitely coming again

Very friendly and clean

Beautiful, wonderful, but pool was a bit dirty.

The toilet in our room was broken, it would not flush. We had to use the restroom in the lobby our entire stay. Reported it to the staff the first night and there was no one on-site from maintenance. I was told they were putting an order for the morning staff. Come morning, maintenance came by with

Very poor

Good

The whole experience was phenomenal. Thank you.

Very nice and attentive personnel at a very nicely taken care of property.

This place was well kept, staff was friendly and let me check in early, and I enjoyed the check out time at 12!

Everything was amazing. This was a last-minute booking, and before we got there from the restaurant, they had already made our keys and had everything ready for our check-in. The staff was all smiling, and the vibe was great. I have no complaints to report about this place.

Everything was amazing. This was a last-minute booking, and before we got there from the restaurant, they had already made our keys and had everything ready for our check-in. The staff was all smiling, and the vibe was great. I have no complaints to report about this place.

Very comfortable stay. Staff was friendly. Everything was clean. I arrived a few hours early and was allowed to check in early so I could nap. 10 out of 10.

Nice hotel. Great location. Easy access to everything Arlington. Nice bar and large pool. Room was big and clean. Only complaint was the water for the shower. Took forever to warm up. Would stay again.

A nice day

Loved the facility

Loved the facility

We called before booking & were told there was a shuttle for $40pp to Globe Life Field. Upon arrival, the clerk denied there was a shuttle and said they never had one. We saw a sign up sheet and dozens of people waiting for the shuttle. So what gives?

A nice day

Superb

Bed was great, the shower was amazing!!! Will stay here again

Breakfast was delicious and our room was very quiet and comfortable.

Great hotel and staff were extremely helpful

Great staff!

Exceptional

Great staff. Clean room and hotel. Will come back again

Staff was awesome and restaurant was as well.

Exceptional

Was a great location

I

Great stay for games and events, nice food options and trolley to the park on game days.

Staff is always pleasant

Superb

Room was nice, nothing special of course. You can tell the hotel has been renovated. But overall, a decent overnight stay. Front desk staff was also very accommodating.

Staff was friendly and helpful. Beds were comfortable and rooms quiet. Everything was clean. Only stayed one night but only advice would be for hotel is to change out bad lightbulbs and check your appliances. Had a shirt ruined by a faulty iron trying to iron the shirt before an event. No fault of person doing the ironing. 😏

clean room amazing staff and amazing spot

Smelled and looked clean

Passable

We had a flight canceled and they were able to get us an additional night which was super helpful not having to find somewhere else to stay.

The hotel was in a good spot to be around all the parks and attractions. The room was very clean and nice with the balcony looking out towards six flags. The staff was very polite and very helpful and love the warm cookie they give every guest that comes in for a room. Will be coming here to stay again.

Nice

This was the first time I’ve seen a janky Doubletree. The room was nice at first glance, but rusty around the edges, showing age, half-a$$ maintence practices, like missing drywayy around a wall outlet, looked like a ghetto landlord special. On the upside, staff persons were pleasant and the famous cookie was wonderful and didn’t disappoint. (That cookie is why I chose Doubletree out of the may options. This is the first time the cookie led me to a rundown-looking hotel.)

Room was very clean, comfortable and quiet.

Everything was great except the bed. There was a huge indention and it was terrible to try to sleep on. We live close so we just went home. We left at midnight.

Clean room, super nice staff, great location.

was modern and updated no free breakfast and parking was tight

Exceptional

The pool and the rooms with the balcony to the pool. Beds were very comfortable. The ac didn’t work the best. There was also mold on the ceiling of the shower with what looked like water damage.

The pool and the rooms with the balcony to the pool. Beds were very comfortable. The ac didn’t work the best. There was also mold on the ceiling of the shower with what looked like water damage.

was modern and updated no free breakfast and parking was tight

Great room!

Very good

This hotel was just not great. Nothing really bad but could have been cleaner.

Staff was friendly… hotel was great. Do not pay for the breakfast buffet. You’re paying $16 a person for less than or equal to what is provided for FREE at most hotels that cost the same per night. It was massively disappointing.

Good location

This hotel is a little more expensive than i think it was worth. If you’re just looking for a place to stay close to the stadiums i think you could find better. Just kind of run down, and thin walls.

Clean room, friendly staff and bar area

I didn't like that one of our rooms, the ac was not working. Also one of the TV in one if the room only had 7 channels.

I like how soft the pillows were. I didn't like that one of our rooms, the ac was not working. Also one of the TV in one if the room only had 7 channels.

it says it includes free breakfast but it does not. No microwave. It’s good just a few things like our window was super dirty.

I had to stay here for a business trip in, which I developed vertigo and couldn't leave on my departure date to drive home. I had to stay an extra night. The staff was so helpful

This our third time stay at double Tree and the staff, housekeeper and maintenance team do a great job of taking care of the Hotel. Which makes for great stay. We will be back!

This hotel was perfect for our one night stay. Close to the Globe Life Field, where our event was held. I would definitely stay here again. Our only con was that we booked a king bed room and was giving a double bed room instead.

Very good

Older hotel but very well kept. Room was clean. I liked the shower instead of a tub. I would stay again.

Clean room and very polite and knowledgeable staff.

Extremely helpful front desk staff, comfortable room, and shuttle service to Rangers games.

Very quite.

Good

Exceptional

The staff was very nice but the room wasn’t in great shape. We also didn’t have a phone or enough towels and toilet paper.

It was ok

The breakfast was very nice. Staff was cheerful and very polite.

Very comfortable In the middle of everywhere I needed to go

Always love getting chocolate chip cookues Had no issues

Always love getting chocolate chip cookues Had no issues

Very comfortable In the middle of everywhere I needed to go

Every thing was good the staff cleanliness location pool area N/A

Every thing was good the staff cleanliness location pool area N/A

I ordered a steak from the restaurant on a (slow) Mon. evening. It was cooked to perfection, the service at the bar was very personal and attentive and the beer was super cold. My companion had a mixed drink and it was on point. The value is here. It's a Hilton hotel.

Great service

Clean property, bar and restaurant should be open more but overall nice place

I had a very disappointing stay. The outlets in the room didn’t work, which made it difficult to charge any devices. The AC unit was leaking water onto the floor and left the room smelling unpleasant. On top of that, the bed was extremely uncomfortable and felt overly worn, like it had seen far too much use. Overall, the room felt poorly maintained and not worth the stay. I would not recommend this hotel based on my experience.

Regular breakfast not worth $16! Hotel is really ran down waiting for 3 hours for a extra blanket and numerous calls and still ended up having to go down and get it because they couldn’t get ahold of housekeeping

Superb!

Sheets were not clean when we arrived. Didn’t have maintenance staff. Toilet kept getting clogged. Did not seem like a four-star hotel. Door handle was very difficult to open. Stains and scratches on the furniture.

Clean nice and friendly ppl

Outdated. Electronic lock and door handle to room had trick to open door because it was broken.

Room was very nice quiet and maintained

I liked the location and how nice it was.

We checked in late. Booked a king room with balcony. Had to switch rooms at 130am. The toilet don’t flush. The shower head was falling off. The room was not very clean. I was really upset that our room wasn’t to a check in standard. When we switched rooms. I got downgraded to a double bed room. No balcony and got a bathtub instead of glass shower. The room had a beeping sound coming out of the outlet. We couldn’t figure out how to turn it off. And we had to put pillows over the outlet. The whole hotel smelled like pot. This hotel does not live up to the Hilton standards at all. I was told the property manager would be contacting me for a refund on the downgrade and that never happened

Very clean. Helpful staff. Mini fridge froze soft drinks & the can exploded.

Awesome location

Thank you 😊 I will come again

Absolutely would recommend

Close to things we were doing We were way in the back and had to carry our luggage all the way across the whole hotel to get to our room the farthest away from an entrance door.

The single elevator they have was extremely slow. The room was dated and needed re-caulking and maybe new shower tiling because it has broken sections. The lighting was maybe the worst part. Cold bright lights that make me feel like I’m in a hospital. Disappointing as Hilton is usually not too bad.

We stayed five days and enjoyed every minute of it. Nice hotel. We had the breakfast package, and had the breakfast buffet nearly every morning. Terrific. We come here every year for our anniversary.

Good enough for a 1 night stay. Clean room. Bar downstairs was the highlight.

We stayed 5 days and had to extend a day because of the Michigan blizzard. I asked for another bottle and the front desk said, "They said they only provide 2 bottles of water per stay." So I had to pay $3.00 for another one. On the plus side? They were in the process of replacing the TV's with new 52 inch (or larger?) TV's.

Restaurant on site, clean room, comfortable beds, and friendly staff! What more could you need?

Great everything

Staff helpful at check in - cookies delicious. the room was dirty - floors (carpet) sticky and dirty. Shower did not get hot. wall paper peeling in the bathroom and over feel of unclean. Did not visit the amenities offered.

Great

Super close to six flags

All good!

Great!

Great!

Nice breakfast.

Nice breakfast.

amazing staff fun bar

amazing staff fun bar

Beds comfy, location was close to everything

Beds comfy, location was close to everything

Staff was great! Hotel and room was clean and welcoming. Great location to AT&T, outlet mall, Six Flags, Trader's Village, etc.

Staff was great! Hotel and room was clean and welcoming. Great location to AT&T, outlet mall, Six Flags, Trader's Village, etc.

Everything was classy and elegant Having to pay to eat breakfast

Everything was clean, the staff was friendly and welcoming

Everything was clean, the staff was friendly and welcoming

The staff was great. Wonderful customer service The bathroom shower head was broken and it was a little annoying to shower because of it.

The room was clean and comfortable.

The room was clean and comfortable.

Yes

Yes

Just a cool place

Just a cool place

This is a good hotel in a good location if you are visiting for games at Globe Life or AT&T stadium. It is clean. Plenty of parking. Nice bar. Friendly staff. The amenities are good. I think we just had bad luck that our room had a smelly odor. They sent housekeeping to the room but it did not fix the issue. Also, the water pressure in the shower was bad and very little hot water. Otherwise good hotel

This is a good hotel in a good location if you are visiting for games at Globe Life or AT&T stadium. It is clean. Plenty of parking. Nice bar. Friendly staff. The amenities are good. I think we just had bad luck that our room had a smelly odor. They sent housekeeping to the room but it did not fix the issue. Also, the water pressure in the shower was bad and very little hot water. Otherwise good hotel

Beautiful stay

Beautiful stay

Location. My reservation was for a king room and I was given a double queen. When I questioned the staff they would not honor my reservation since I went through a 3rd party. There was no hot water in our room either.

The hotel called me and cancelled my room 3 hrs before check in after I had it booked for a month. I had to find an alternate hotel in the area last min.

The hotel called me and cancelled my room 3 hrs before check in after I had it booked for a month. I had to find an alternate hotel in the area last min.

Property had no water upon check in. Wasn’t disclosed until after I checked in. I reached out to Expedia twice, 100$ credit in KeyCash but the refund request was denied. Expedia rep stated it was due to non response of the property. However, when I reached out to Expedia twice via chat, they were able to contact the hotel…never book via Expedia. Expect issues to not be resolved since third party booking.

Property had no water upon check in. Wasn’t disclosed until after I checked in. I reached out to Expedia twice, 100$ credit in KeyCash but the refund request was denied. Expedia rep stated it was due to non response of the property. However, when I reached out to Expedia twice via chat, they were able to contact the hotel…never book via Expedia. Expect issues to not be resolved since third party booking.

Was fantastic staff and place was clean

Was fantastic staff and place was clean

Room was great, staff was very pleasant and accomodating. It was a great stay me me and my family.

Room was great, staff was very pleasant and accomodating. It was a great stay me me and my family.

Excellent staff

Excellent staff

Toilet stopped up and phone didn’t work to call lobby

Toilet stopped up and phone didn’t work to call lobby

Clean Room nice Bathroom Big Tv all Stood Out!

Clean Room nice Bathroom Big Tv all Stood Out!

Great staff comfy and clean room!

Great staff comfy and clean room!

Room was clean & nicely appointed. Staff was wonderful. Breakfast buffet is overpriced for what you get & the food is just ok

Room was clean & nicely appointed. Staff was wonderful. Breakfast buffet is overpriced for what you get & the food is just ok

It’s ok, just not what I expected from double tree. The outlets didn’t work in the room, submitted a maintenance request. They never came. Meh just not thrilled.

It’s ok, just not what I expected from double tree. The outlets didn’t work in the room, submitted a maintenance request. They never came. Meh just not thrilled.

Very nice people and property. Wouldn’t refund me for a horrible dinner that they admitted to. Staff was great but the steak was a joke and they said that was the 8th time they were told so that day.

Was there to sleep. Very convenient.

Was there to sleep. Very convenient.

towels myself

towels myself

I’ve been there before, everything is clean. The staff member was helpful as well

I’ve been there before, everything is clean. The staff member was helpful as well

Good location to go to Cowboys game

Good location to go to Cowboys game

Room was okay. Had to find someone to take trash and get extra towels since I didn’t request room to be clean (flu going around and Texas is not big on vaccinations)

Room was okay. Had to find someone to take trash and get extra towels since I didn’t request room to be clean (flu going around and Texas is not big on vaccinations)

Just didnt like to pay for earlie check in at noon.

Just didnt like to pay for earlie check in at noon.

It was ok The silver had to be the cheapest you could find. Single ply toilet paper, really?

The staff was so friendly and kind!

The staff was so friendly and kind!

Friendly environment / breakfast/bar Hot water took a while to heat up. Toilet stool was loose.

Clean room, polite housekeeping

Clean room, polite housekeeping

Nothing Close to ball park

Location Smell was smoky or burnt popcorn. Woke up to musty damp smell. Thin walls, could hear everyone in hall all night. Felt dirty and run down. First room had a toilet issue and we had to be moved. Bathroom had rust in bathtub. Had to wait 5+ minutes for elevator as only one worked. Used hot stairs most day but was on 5 floor.

Front desk lady has great attitude

Front desk lady has great attitude

Great service and very comfortable beds and clean!

Great service and very comfortable beds and clean!

Room was clean but it took forever for the water to get hot and no one cleaned our room after the first night of a two day stay

Room was clean but it took forever for the water to get hot and no one cleaned our room after the first night of a two day stay

Very clean, nice staff

Very clean, nice staff

Great clean and friendly

Great clean and friendly

It looked good, but we had to pay for it extra so we didn’t pay for it

It looked good, but we had to pay for it extra so we didn’t pay for it

Staff was excellent!

Spotless and very courteous staff!

Spotless and very courteous staff!

After check in I latched door Thankfully! Then hopped into shower. As I am drying off the door opens & slams into the security latch. I run to door to see a young man walking away. I say hello? He says oh Sorry and walks away. Unnerved that keycards work on more than one room. Then a few hours later several herds of elephants ran up & down the hallway. Unaccompanied teens. Some Christian Youth Group with obviously not enough supervision or chaperones. At 1 am my room phone rings. Awakened but ignored it. Then a second time,on third time I’m under 20 mins my mom brain went maybe it’s front desk or a hotel emergency? Answer Hello to be hung up on. I left it off the hook laying on the table. Alarm went off at 5am. After barely falling back to sleep I reluctantly got on with my packing to get out of this nightmare. I will say the room was clean,bed was comfortable water pressure in shower was good and if not for the key lock card,random room calls in middle of the night & unsupervised heathens this might have been a great resting place on my trip. I drove to my next destination and collapsed from sheer exhaustion. Thankful for early check-in at different hotel & much needed nap to get the desperately needed rest I did not get the night before.

After check in I latched door Thankfully! Then hopped into shower. As I am drying off the door opens & slams into the security latch. I run to door to see a young man walking away. I say hello? He says oh Sorry and walks away. Unnerved that keycards work on more than one room. Then a few hours later several herds of elephants ran up & down the hallway. Unaccompanied teens. Some Christian Youth Group with obviously not enough supervision or chaperones. At 1 am my room phone rings. Awakened but ignored it. Then a second time,on third time I’m under 20 mins my mom brain went maybe it’s front desk or a hotel emergency? Answer Hello to be hung up on. I left it off the hook laying on the table. Alarm went off at 5am. After barely falling back to sleep I reluctantly got on with my packing to get out of this nightmare. I will say the room was clean,bed was comfortable water pressure in shower was good and if not for the key lock card,random room calls in middle of the night & unsupervised heathens this might have been a great resting place on my trip. I drove to my next destination and collapsed from sheer exhaustion. Thankful for early check-in at different hotel & much needed nap to get the desperately needed rest I did not get the night before.

Room was immaculate and the service was superb. Would definitely recommend.

Room was immaculate and the service was superb. Would definitely recommend.

I was able to book online but when I arrived I was informed they were overbooked & have no available rooms. The manager was able to find me another room @ Tru by Hilton, however I have still not received my refund from DoubleTree.

Yes, it was very clean, and the young lady that assisted my check in was exceptionally kind.

Hotel staff in room where all amazing

Nice quiet bed was a little to soft but wonderful place

Very polite, after hours the front lobby door locks only a key card to enter. Loved the stay will be returning.

Looking forward to another stay

One of my favorite hotels. It's huge but the parking lot is small and not so good! They need to designate spots for hotel reservations and those going to conferences. Otherwise you have to park super far and it's not well lit. That's the only downside really.

Staff was great. Room was fine even though it was a assisted hearing/ disability room the shine was floor level añd all the floor was wet after the shower. The bed and pillows were a little too soft for my liking.

Everything

The light didn’t work in the restroom and took them one hour to send someone to fix also I requested a king bed and they gave us a double queen room they claimed to be sold out of the suites as well to accommodate…front staff was rude and the room wasn’t clean remote was sticky and gross!

The pictures of this property are deceptive. When we arrived the outside smelled like burning trash. The hotel lobby was even more deceptive as that’s is the only place in the hotel that looks nice. The hallway smelled of mildew and the rooms smelled the same as if it is no ventilation. The headboards had rips in them and the lamps were broken and leaning. There were no ventilation in the bathrooms and there was no hot water in the shower. None of the plug outlets worked in the room to charge phones. I paid $200 a night for this room and would like a refund! Horrible experience!

Very clean, with friendly staff. The location of the hotel was perfect for us, we were visiting on the weekend for a Cowboys game! The stadium is about 8 mins away. We didn’t have breakfast while staying at the property so can’t comment on that but the lounge experience was great! My only complaint was the loud constant humming noise in our room. Otherwise definitely recommend the Doubletree.

Yes, it was an awesome experience and the staff was amazing!

Got bit by a spider. I looked behind the bed and there was a family spiders living down there. There was a bunch of spider webs and has been vacuumed in years

The only positive experience was service at the bar and bartender was so polite, she was professional and welcoming.

Room was decent. Check in was easy. They have some dude in plain clothes running around pretending to be security. He’s very rude. He flipped out when I parked under the overhand so we could carry bags in at check in. Said it’s a no parking zone. However, his busted up car sat parked there all night. Might not want to get your “security” staff from the hood. He smelled of marijuana badly. This was our second time staying there. It will likely be our last. Honestly I felt less safe with him there. He was a rude, cocky jerk that chose cussing at me instead of communicating.

Didnt try the breakfast,but this place was very quiet, clean, convenient and overall great stay experience. Staff was friendly and very helpful.

From the beginning of my trip to the end, I was never able to get into my room without either housekeeping or security letting me in. I went to the front desk several times to get my key redone and it never once worked. Biggest inconvenience and made my trip not very good. I was in room 415

Good service !

The staff was fine. PAMELA was great itnwpuld of been bice to have more face cloths.

Great place to stay.

clean room and friendly staff.

It was a great stay.

Quiet and peaceful

Hotel was nice

Excellent

Staff was very friendly and accommodating.

Large clean room, friendly staff, and convenient location. They even had a shuttle to take us to the game.

Clean and helpful

Great

Great location! At&t stadium less than 10 minutes away. Friendly staff, clean rooms, bar is excellent! Will definitely stay here again 👍

Yes

Terri Brothers

Room was nice, clean, facilities a little dated. Staff was top notch, very helpful. Only major complaint was the bar/restraint card reader was broken for the duration of my stay, so it was either cash or room charge, which presents an issue if you’re there for work, so I ended up having to spend $5 extra to get cash out of the ATM. Small gripe, but an issue nonetheless.

Clean room

The lobby area was clean and nicely decorated. Very nice bar area and we had a clean comfortable room. The favorite part of my trip was the front desk attendant, Pamela. She initially greeted us with a very friendly hello and brief conversation, thanked my 90 year old Navy Veteran father for his service and felt more like a friend than an employee at a business. Every morning and afternoon we were greeted with big smiles and genuine interest in our daily plans and then how our day was. I looked forward to seeing her everyday and sharing friendly conversation. She is a true gem and such an asset to your business. Thank you Pamela! We will miss you! - Laura M.

Good

Clean room great customer service good location would stay again

Everything was above standard at this property.

the room was nice but the tv did t work and the tioilet didn’t flush and the phone didn’t work reached out to management by going down to them asked for a different room and was told no and refused to send maintenance will NEVER stay here again!!!!! no compensation whatsoever unheard of

Room was spotless the staff was very friendly and close to the AT&T stadium

Nice place to stay for a night. The only issue was no refrigerator or microwave. There is a shuttle service we took to and from the Cowboys game. Plenty of places to eat in the area. Will stay there again if needed.

Good hotel pretty solid

Housekeeping service was inadequate.

Clean too

Clean and nice. Reception was quick, friendly, and courteous.

Smooth stay

Great stay with zero complaints... will be my go to location whenever I go to Dallas

The hotel was average. The hotel breakfast was very expensive. Our room looked out onto a brick wall. The room was very damp. I assume someone was wrong because there was a high powered fan on in the hallway outside our room for most of weekend. We also got stuck going down for flights of stairs in the morning because the elevator doors had been blocked open to dry after being cleaned. Thankfully everyone in our party was capable of going down the stairs. Overall, not a horrible stay, but not great.

The hotel was nice. The room was nice. The door to the refrigerator was broken.

I stayed at the hotel because I was in town for a Cowboys game. The hotel is close to airport and stadium. The staff is very friendly and the hotel/rooms were very clean and comfortable.

Room was super clean. We did request cleaning service each day. The first day they didn’t came until we went up to the front desk and asked. The 2nd day they didn’t come again, so that wasn’t great. The breakfast was $16/person, so we just went to Cracker Barrel next door. My husband left two jeans and a top, all brand new, I. The room closet when we left. They were able to find and ship it back to us which was great. Inside of the hotel is nicely decorated, bar is great, and the food there was excellent!

Stayed 4 nights and housekeeping never came into the room and cleaned toilet ares, made bed or removed trash from room. At checkout was told: this was on request?? Never had such an experience at a Hilton property

Everything was perfect especially the customer service!

The water pressure in the shower was horrible very little water woukd come out i understand water savings bit this was horrible

The bar was very well stocked and parking was safe.

The room was OK I must admit. We went for a football game on a Sunday night, and we were told that the restaurant would stay open till 11 PM. That is why we stayed at this hotel. When we got back to the hotel, the restaurant was closed about 75% with only one bartender working and one person in the back cooking. We ordered our food at 7:30 and got our food at 9:15. When we went up to our room, frustrated after waiting so long we realize that the pizza was still doughy and the wings were not seasoned whatsoever. It cost us over $60 to get this food and we couldn't even dine in. They made us take it to go. It was the worst hotel and I would not recommend staying here, especially if you're going to an NFL game.

Decent hotel. Very close to the football stadium and shopping centers.

Staff was very friendly. Loud neighbors should have been addressed

They have great staff very helpful. Rooms are very nice and clean.

I STAYED THERE FOR 3 NIGHTS. MY ROOM WAS NEVER CLEANED. I ONLY RECEIVED CLEAN TOWELS.

My experience here was refreshing and very comfortable. Very nice and clean!! Definitely worth it!!

The hotel was very clean and the staff was friendly. This hotel is close to alot of things

Everything was super clean and qu

Great location staff friendly and rooms clean and comfortable!

Check-In was easy and fast. Hotel was clean. Parking lot had bright lights. I felt safe.

The hot water took 10 minutes to heat up, there were no sports channels on the room TV, the breakfast was not good at all and the hotel in NOT near the airport.

The room had a damp feel and the AC was super loud. It took forever for the water to get hot in the bathroom.

Sink smelled like sewage, remote was broke and maintenance took 30 minutes to bring batteries remote still didn’t wrk I will never stay here again

There was no hot water in the morning to take a shower. Prior to booking the hotel I called to verify shuttle service to the airport and was assured there was a shuttle. Upon arrival, I was informed there was no shuttle and it cost an additional $65 for a taxi to the airport

I really liked the place I will come back

I have no complaints.

I had to clean the pool!!!! Tables dirty not clean. Pool area was dirty !!! I came to swim. Last day. Here comes dumping of the chemicals. Thanks

Clean room and great staff !

Excellent staff

The room was fine other than the shower dripping all night. There was hot water when we arrived Saturday, but there was no hot water Sunday morning and when we returned from the Cowboys game, there still wasn't until about 40 minutes later. We went to the bar to watch more games, had a drink, billed it to the room. There was a staff change, then they couldn't figure out how to replace the receipt paper in the register, couldn't figure out how to charge to card, and couldn't figure out how to bill to our room, so we had to deplete our cash for another round; an hour and half later, they still couldn't figure it out, so we left - you lost probably another 6 drinks due to incompetence. Additionally, babies were allowed in the bar area, so during most of one game, the kid was screaming uncontrollably and the parents just thought that was too funny. At 9pm at night, a screaming baby should be asked to leave the bar area - move to the restaurant if you still want to serve them. The front desk staff was pleasant. The shuttle driver for the game was quite pleasant Saturday night and we booked and he promised an air conditioned charter bus. Sunday morning it was upsetting to hear him seemingly trying to convince customers to visit a Gentlemen's club on the way back. When we were picked up after the game, the van had almost NO air and we were all sweating and I about passed out, while my husband was having chest pains from the heat...and more gentlemen's club offers.

Hotel was clean. Staff was friendly

Checkin was easy and staff was very nice. I would come back again

Loved it. Will be back.

Nice

Place was in great condition, staff was friendly, and location was perfect. Overall great experience.

The guy at front desk on 9/2/25 around 2:20ish was so amazing! I’ll stay here again mainly because of him, but the room was nice & clean.. just what my sister & I needed!

I lovedddddd everything about my stay here. The staff members were SO friendly and attentive. The front desk people at check in and check out were super polite. I went to the restaurant and met Torian (hope I'm spelling it right. Tall guy with braids) he was extremely helpful helping explain menu options. I will definitely be returning!

My stay was enjoyable. The hotel staff provided everything I needed to make me comfortable.

Property on outside is nice bar restaurant however in the room bathtub had rust in it. And we made an inquiry ad my daughter woke up with bites on her.

The conditions of this hotel are ridiculously disgusting. Its a smell throughout the entire hotel. My initial room was unclean. The second room smelled so bad that we checked out at 1am and While leaving the worst bug possible was spotted in our bathroom. Just a disappointing situation all around!!

Cold showers. They don't have hot water 24/7. We got in about midnight and were too tired, so we took cold showers after waiting 30min for the water to warm up. Next day we called and maintenance got it almost hot. We went to a concert that night and came back late and the shower was cold water only again. Hot water couldn't be turned on again since maintenance went home. So 2 cold showers. Staff was very nice and tried to find a room we could shower in with hot water, but we had to leave for airport at 4am, so while waiting we just showered in cold again....

First got to room and a commercial grade fan was blowing on the floor like they had maybe had a flood or something in the room. Went downstairs and they got us a new room right away. Rooms do feel outdated and grungy. Paid breakfast prices were way too high so we ate elsewhere for breakfast. We’re talking like $15/person for hotel food…

Great customer service at the front desk. Room was nice and clean

The front desk and common area was the nicest part of this hotel. The hallways and rooms are very outdated and in disrepair. Carpet coming up from the floor. Random holes cut in the walls. It's the worst Hilton hotel I've ever been in. Oh and there was no hot water!!

There was a very large cockroach in our bathroom the second night we were there. Tried getting ahold of the hotel manager multiple times and were told he would call back, but never heard from him. We’ve stayed at other Double Trees before and thought highly of them, but not this one.

Due to car trouble, we had to cancel our stay and did not get reimbursed.

Our room

Very clean an freindly staff all around great stay ..

The bed was comfortable and the lacstion was nice but the water was not hot and the place it self needs some refreshing.

Closely located to the airport and AT&T Stadium. Great gameday specials in the bar area, and a tremendous breakfast on location in lobby with plenty of options.

Had the pizza it was tasty but expensive for the serving size. Bed was comfy,

No hot water stinky not clean no manager on duty

House cleaners were polite. Some of the front desk was nice just one who ignored us. The female bartender was rude.

Toilet has low pressure when you flushed it, the buffet that cost $15 for adults is a ripoff. It’s the same breakfast you get at holiday inn, I thought there would be more options. It was scrambled eggs, bacon, suasuage and French toast, beagles, toast, yogurt, coffee and juice. It wasn’t worth the $15+tax. Another thing the tv in the room could at least be a smart tv for what you pay for a night.

The staff were friendly and helpful

It was a bit outdated. The room smelled musty and the refrigerator did not work. There was a dilapidated picnic table and trash outside in the parking lot near the large trash bin.

Check in lady was on the phone never really addressed us. The carpet in room was old and the AC was very loud. Outside the unit system was very hot to the touch in the patio area so may be wise to warn parents with small children.

Room was great, hotel is beautiful for the price point. Only issue was the pool, it was open but pretty dirty like it hadn't been cleaned in a long time. I actually had to go around with the skimmer and get all the (very large Texas) bugs and stuff out. But other than that it was a great stay!

Very clean room and facilities. The kids enjoyed the pool. Beds were comfortable. Only conplaint was the breakfast selection, though delicious, was very minimal.

Not a bad hotel but it is outdated for the price. Realistically should be about $30 cheaper in my opinion

The exterior of the property had trash all around it. Both around the building and in the parking lot. The check in process was average. The room was musty and most of the outlets didn't work. Initially, our room was on the second floor but we asked for another room because the exterior AC was very loud. The next room had a similar musty smell and most of the outlets didn't work. This room was on the second floor, same side. Could still hear the ac unit but not as loud. Would not stay here again.

Access to elevator from side door was quick and easy. The beds were comfortable. Shower didn’t have a lot of pressure and tub paint was peeling. The beds looked thrown together when made by housekeeping. Location wasn’t ideal.

We enjoyed our short stay at this hotel. The lobby is very nice. The elevator was very slow and made loud noises but we were only there for one night so it was fine. Our room was very clean. Tv didn’t have many channels but once again, we were there one night so no big deal. The bathroom is very nice also and the shower products smell great. Staff was friendly and helpful. I recommend this hotel and I would stay here again!

I liked that the hotel was super nice looking but I did not like that you had to pay extra to include breakfast. Normally when I go to hotels it is already included. On top of the hundred I had to pay for the room I additionally had to pay more to get breakfast in the morning and there was not even that many options to choose from. I did not like that.

Very pleasant stay

Nice

Only stayed one night as a stopover between flights. Rooms are large, clean, comfortable and cooled. However, the restaurant is not really a restaurant but a bar/fast food. The really sad thing is everything is delivered on plastic plates with plastic cutlery supplied which is supplied in a plastic bag. The food menu is very basic, badly cooked, burger over cooked, eggs solid, toast not toasted etc and the quality is very average. I had dinner and breakfast neither was very good. The bar staff were fun and attentive.

Wonderful hotel

Horrible experience

There was an empty hot cheetos bag and tag from clothing on the floor of the room upon check in. The pool was green and was closed during the entire stay. We did like the convenience of the trolley to the baseball game and the employees were friendly.

You could not even swim in the pool because it was green they put us in a smaller room the stay was very unfortunate. Had to call the front office to come clean my room. The pool water was green. Nobody could swim all weekend very unhappy with the roomthan the one I reserved never again will use hotels.com

It would e been nice to know that the pool was not swimmable. It was green and nasty. The floor in our room was wet, and the girl at the front desk was too worried about her phone to be any help.

I loved how close it was to the area I need to be in and quietness. I did have constant problem with the door to room not wanting to open, the pool was closed my entire stay and I had a big crack in window in my room

I love Doubletree Hotels but this one was a bit disappointing. We came to see the Texas Rangers game on Friday and the plan was to spend Saturday by the pool. We took a walk Friday to have a look and it was green. Spoke to the front desk and they said the pump was out but should be ready by Saturday to check back for an update. Checked back on Saturday and was told the pool would not be ready. The only other item that was disappointing was the floors and rooms need some updates and people were allowed to smoke and vape in their rooms which made the hallways reek. The front desk staff were very nice. The bartender on Friday night is a “boss” but the food was a disappointment. Overall I would give this stay a 4 out of 5

My first time there. Staff was amazing. Room was clean

The bed was tilted backwards, dirty blanket, hair around shower, pool was “closed” and it took the room around 3hrs to cool down… felt muggy…

After having a horrible experience at Motel 6, I decided to book our stay at Doubletree. Thankfully they had a room available. Upon arrival, we were welcome by the receptionist. The room, the beds and pillows were just what we needed after a long drive. We were very happy to have stayed there. Highly recommend.

I will never return here! They have a serious roach problem! We had a roach run in our room, then one time getting towels we seen like 4 roaches running and staff acted like it waz normal there....yuck! The place was a little out dated as well. The AC unit smelt like it was burning on the inside and had hot air leaking out it. We didnt have a plug in our bath tub, we only received 2 towels when we had 4 people ans when they broight fresh towels one waz folded with old makeup from like lipstick, eyeliner, and eye shadow on it. This place was beyond not worth the money. We paid over $200 a night here to have pool access, never again!

Cookies are amazing

Tv did not work, pool dirty

Great hootel but needs its own trolly or van to the sports fields. Not just the airports

It was fine

We have stayed here many times over the years and it has always been amazing. Staff is always friendly, helpful and welcoming.

Great location!

Was a little disappointed when I checked in and found that they do not provide shuttle service (which showed to be provided when I booked the hotel, which was the reason I booked it). Upon check in the front desk stated they do not provide shuttle to the airport. However, the front desk clerk did help give directions to the terminal in order to pick my husband up from the airport. I also noticed that in our room, there was some damage on the wall near the bottom of the air conditioning unit. Overall, the staff and bar staff were amazing and accommodating.

The outside does the interior no justice. You wouldn’t think it’s as nice as it is. The room was smaller than I expected, but it got the job done for a night stay. The bathroom was nice and clean. The beds were comfy enough. The warm and inviting cookie at check-in sold my bff and me! Check-in was quick, easy, and smooth. Overall, great stay!

Overall, the stay was good. Our room, unfortunately, did not have a microwave to reheat food. The fridge was very tiny. The TV is way too small, and you can not hook up a Fire Stick to have access to your Streaming Devices. The last thing was that our blackout shades did not close all the way and still let light in. The bed was very comfortable.

Staff at the check in are great ! Very professional and so welcoming ! As always the Hilton staff is ready to accommodate .

Good

Great night stay.

Bathroom floor needed a good scrubbing, grout is getting dirty, bathtub needed a little scrubbing.

Staff is awesome, dude at the front desk got me in before check in time and didn’t make me wait hours even tho my flight landed before check in time.

Good experience! Will stay again!

Good stay for DFW travelers.

It met all of my expectiations

Only issue was that our room was a little hot

The location and friendliness of the staff

Everything about this day was amazing

The room was clean the staff was excellent and extremely knowledgeable, the bed was so comfortable!! Overall I recommend 100%

Bed was broken, mattress dented.

Every employee was so kind and helpful. From the lobby to our rooms, it was so clean. The pool was nice and clean. love that they have cabanas to sit under. All around great experience. will stay here again

We were there 4 days. No housekeeping once. The reason why I pick double tree with my kids its because they love the cookies, they were out of them two of the days, we prepaid for breakfast, and they constantly harrassed us 6o try to make us pay, to the point that we didnt go the last day to pay because of the interruptions while eating we got, not once not twice but seceral times by different staff members. The elevator was not working properly. The conditioner dispenser was falling off the wall, the toilet was dirty and the room had an odd smell. I hate leaving bad reviews but this time i think its worth sharing. Its close to six flags, so it was convenient to what I wanted.

The property is clean and staff super friendly.

Need to stay one night due to apartment shower being resurfaced. Hotel all and all was not bad. Was clean. Need some up grades to the rooms just a little. Overall was a nice hotel and the front staff was nice.

Quite a bit of traffic noise if your room faces the highway--all night long.

Water came thru sliding glass door and got a fabric bag with a complete change of clothes in it all wet.

Ma

Was ok

Very clean. Friendly staff

It was a great stay. The staff were friendly and property clean and well maintained.

Na

Nice bar restaurant area good staff

I had requested that both rooms be cleaned in advance, but only one room was partially cleaned. They made one double bed, but I also asked for the second bed to be made and for the room to be cleaned, and housekeeping never showed up. Additionally, the toilet paper was very low, and there was an empty roll next to it. They only provided two towels and did not refill the toilet paper. However, after I called the front desk, they quickly delivered the toilet paper.

Great staff

Comfortable, had amenities we needed after cancelled flight. Dining on site was easy & adequate. Friendly staff at every turn.

Food was great

Staff was friendly. Lobby and rooms clean. Bed comfortable.

Very clean , staff polite gave great customer services . I love the buffet breakfast service top tier there . Safe to parking I loved our stay that will be me and my family go to hotel when we in Arlington we love to travel