Extend-a-Suites - Extended Stay, I-40 Amarillo West
About Extend-a-Suites - Extended Stay, I-40 Amarillo West
Extend-a-Suites in Amarillo features a seasonal outdoor swimming pool, a fitness center, free parking and free WiFi. A complimentary hot continental breakfast buffet is provided. Every room has a flat-screen TV with cable channels and is equipped with a private bathroom with a bath. For weekly and monthly guests, rooms include a kitchen with a full-size refrigerator and microwave. The hotel include a business center, meeting rooms, newspapers, fax machine and a photocopier. A mini market is located onsite. A poolside DJ plays music on select days. Speaking English and Spanish at the 24-hour front desk, staff are ready to help around the clock. The reception staff can advise guests on the local attractions and restaurants that Amarillo offers. Canyon is 15 mi from Extend-a-Suites, Downtown Amarillo is located less than 3.7 mi from the property and airport is about 9.9 mi away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Pool
- Pet friendly
- Smoke-free property
- Air conditioning
Reviews
The hotel receives largely negative reviews, with guests frequently citing issues with cleanliness and maintenance. Many guests report encounters with insects, particularly roaches, and several mention problems with the plumbing and furniture.
- Friendly staff
- Convenient location
- Poor cleanliness
- Insect infestations
- 3.5/5
staff very friendly and helpful, especially with the EV charger. Carpets felt wet - perhaps they had been steam cleaned very recently.
- 3.5/5
Good
- 0.5/5
Nothing Checked in got to room not cleaned. George said last room can't do nothing about it. He doesn't know manager or oners numbers. Said for refund I'd just have to wait . Horrible experience. Staff at desk is super unhelpful. Don't waste your time at this place.
- 0.5/5
Nothing Checked in got to room not cleaned. George said last room can't do nothing about it. He doesn't know manager or oners numbers. Said for refund I'd just have to wait . Horrible experience. Staff at desk is super unhelpful. Don't waste your time at this place.
- 4/5
Very good
- 0.5/5
The sex was mind blowing. The entire experience. The hotel was absolutely filthy, they are infested with roaches (and I'm allergicto roaches), it stunk, our room was not clean, and they didn't even have a stopper for the bathtub. We never got new towels or anything. It wasn't even worth the $140 we spent. Actually, I'm sorry, we spent $160. The front desk guy made me extremely uncomfortable. Was not a fan of his attitude or the way he was looking at me. Took forever to check in. Do yourselves a favor and do not stay here. It was the worst experience I have ever had at a hotel. Even after showering I still felt disgusting from being in the hotel.
- 0.5/5
The sex was mind blowing. The entire experience. The hotel was absolutely filthy, they are infested with roaches (and I'm allergicto roaches), it stunk, our room was not clean, and they didn't even have a stopper for the bathtub. We never got new towels or anything. It wasn't even worth the $140 we spent. Actually, I'm sorry, we spent $160. The front desk guy made me extremely uncomfortable. Was not a fan of his attitude or the way he was looking at me. Took forever to check in. Do yourselves a favor and do not stay here. It was the worst experience I have ever had at a hotel. Even after showering I still felt disgusting from being in the hotel.
- 3.5/5
Good
- 0.5/5
The rooms I reserved were given away by the time I arrived.
- 0.5/5
No one was there to check us in and no one called us back to let us in the room so we had to go somewhere else.
- 0.5/5
No one was there to...
- 0.5/5
The rooms I reserved were given away by the time I arrived.
- 1.5/5
Price Everything
- 1.5/5
Everything
- 5/5
Exceptional
- 2.5/5
Passable
- 0.5/5
Bad
- 0.5/5
Location is nice Bathroom had piss stains in the toilet, room was dirty, hall had dirty ripped carpet, never anyone at the front desk, had to ask for more pillows because there was 2 barely big enough for your head
- 5/5
Exceptional
- 0.5/5
Location is nice Bathroom had piss stains in the toilet, room was dirty, hall had dirty ripped carpet, never anyone at the front desk, had to ask for more pillows because there was 2 barely big enough for your head
- 2/5
Disappointing
- 1.5/5
Poor
- 0.5/5
Bed was comfortable Shower had a big hole on the roof carpet was so stained and the day front desk help was on drugs and the night person was even worst
- 2.5/5
Needs updates
- 1/5
Poor management Filthy bathroom
- 2.5/5
Close to highway for a overnight stay Lots of rat poison on the ground. They charge $10 an animal but didn’t mention anything about the use of open poison tablets. Thankfully I think I found them all before my girlfriend’s cat did. Check behind the tvs, especially for the little kiddos too. They seem to find everything and this could be a horrendous disaster if a child found one.
- 0.5/5
Everything, I cancelled my reservation.
- 2.5/5
It was nice. In the middle of renovations!! Couldn’t get the TV to work. Windy conditions may have been a factor.
- 1/5
The room has roaches. It smelt like sewer in the halls. The room smelt like a room that used to be smoked in. There was sheet rocks work and patches everywhere. Bathroom had dirty towels in the floor when we got there. It's under construction but I feel like issues were beyond that.
- 0.5/5
The manager was horribly rude and of no help. And the rooms toilet was the worst I have ever seen it was a disease waiting to happen I will never stay there again and that’s the hood stuff
- 0.5/5
Nothing about this property was likable the owner was very rude
- 0.5/5
When I got there, the desk refused to honor my reservation after a big flight with him and having to call thepolice book .com and the police was able to negotiate a refund for what I had paid and said they would put me up in another room elsewhere just to find a room and send them the receipt for a new room. I’m ready to do now. The desk clerk jerk who fought with me for about four hours till finally I told the police
- 5/5
massage of the rooms. there were no lights on outside in the front of the building.
- 0.5/5
Horrible
- 0.5/5
The bed and room was filthy. There were stains and hair on the sheets,lampshades, and shower floor. The staff was rude and argumentive when we asked for clean bedding.
- 0.5/5
nothing tub rusty water ran all time. torn curtains, all furniture worn and old. workers made a lot of noise remodeling. when checking in front desk led me to believed room were ready for occupancy, they were old and dirty.
- 0.5/5
They renovating the past and it was reflected in the price. However, bathe was not clean, I couldn't get the shower to work. The tap dripped all night, and when I went to check out in the morning, the woman in the office made me wait 3 minutes while she attended to her phone. Come on, do better than this As above
- 2.5/5
The Owner is Amazing. We checked in at 11pm and we had the pleasure of visiting with Him. The hotel is under construction and Im sure when He is finished it will be grand. I hope that my posting doesn't keep you from staying there as it was great for the price we paid. Do not expect breakfast before their finished with construction. There was a pool but already empty which is probably normal in September.