Holiday Inn Yuma by IHG
About Holiday Inn Yuma by IHG
Holiday Inn Yuma by IHG in Yuma features 3-star accommodations with a shared lounge, a restaurant and a bar. The hotel has an outdoor swimming pool, hot tub and free shuttle service. Guest rooms are equipped with air conditioning, a TV with cable channels, a fridge, a coffee machine, a bath or shower, free toiletries and a desk. Each room has a private bathroom with a hairdryer, while some feature pool views. Guest rooms include a closet. Guests at the hotel can enjoy an American or a vegetarian breakfast. A business center and vending machines with snacks and drinks are available on site at Holiday Inn Yuma by IHG. The reception at the accommodation can provide tips on the area. Yuma International Airport is 2.5 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
Reviews
The hotel generally received positive reviews, with guests praising the cleanliness, comfort, and friendly staff. Many guests also appreciated the hotel's location and amenities, such as the pool and restaurant. However, some guests had issues with breakfast not being included or available, and a few had negative experiences with specific staff members or services.
- Cleanliness and comfort of rooms
- Friendly and helpful staff
- Breakfast not included or available
- Specific staff members or services not meeting expectations
- 4.5/5
The restaurant, Burger Theory, was delicious. Not enough pillows in the room.
- 5/5
Been staying here for about 8 years. Always does the job. Will come back again next year.
- 5/5
Very clean and comfortable!
- 5/5
Parking was readily available in front of the lobby which made id feel very safe. The room was very nice and everyone was really nice and helpful.
- 5/5
EZ in location off freeway with In and out Burger down the street 😋
- 4.5/5
Great location always clean, I pick this hotel regularly for my family, clients and friends when they come to visit. Very centrally located and there's a lot of great places to eat around there and lots of good things to do. We love Boston's Pizza and Pasta right down the way, a bunch of good little taco places here and there and just a few minutes on the freeway gets you downtown to a bunch of really great restaurants, nightlife and shopping. The quality of the breakfast was not the best. Everything else was amazing and I don't know how important breakfast is when there's so many other wonderful breakfast restaurants around there.
- 4.5/5
Great location always clean, I pick this hotel regularly for my family, clients and friends when they come to visit. Very centrally located and there's a lot of great places to eat around there and lots of good things to do. We love Boston's Pizza and Pasta right down the way, a bunch of good little taco places here and there and just a few minutes on the freeway gets you downtown to a bunch of really great restaurants, nightlife and shopping. The quality of the breakfast was not the best. Everything else was amazing and I don't know how important breakfast is when there's so many other wonderful breakfast restaurants around there.
- 5/5
Rooms, pool, lobby all excellent in cleanliness. Staff was warm & welcoming. They helped us immensely when our airline canceled flight. Shops are nearby. The in hotel restaurant & bar had wonderful meals & such great service.
- 5/5
Very clean. 2 chairs in room. Restaurant on site no
- 5/5
Very clean. 2 chairs in room. Restaurant on site no
- 4.5/5
The food in the restaurant was great.
- 5/5
Check in staff very inviting and friendly. Restaurant was excellent our waitress was amazing.
- 5/5
Check in staff very inviting and friendly. Restaurant was excellent our waitress was amazing.
- 5/5
Very clean, comfortable, and inviting.
- 5/5
Very clean, comfortable, and inviting.
- 5/5
location and how clean it was price could be better
- 5/5
location and how clean it was price could be better
- 5/5
Room was spotless. Staff were awesome and helpful.
- 5/5
Room was spotless. Staff were awesome and helpful.
- 5/5
I loved that the hotel was modernized not old and tired like some places can be. Bed and bed linens were comfortable and the room was clean
- 5/5
I loved that the hotel was modernized not old and tired like some places can be. Bed and bed linens were comfortable and the room was clean
- 5/5
Coffee was great as well. Very friendly staff! Thanks.
- 5/5
Coffee was great as well. Very friendly staff! Thanks.
- 4/5
WiFi is bad!
- 4/5
WiFi is bad!
- 5/5
No complaints. Thanks for hosting us!
- 5/5
No complaints. Thanks for hosting us!
- 5/5
Excellent staff
- 5/5
Excellent staff
- 5/5
Eveerything very good Nothing
- 4/5
easy access, next to the highway
- 4/5
easy access, next to the highway
- 5/5
Room was clean and staff was very nice.
- 5/5
Room was clean and staff was very nice.
- 5/5
Exceptional
- 5/5
Always a pleasant stay at this location.
- 5/5
Always a pleasant stay at this location.
- 4.5/5
The food in the restaurant was great.
- 4/5
Very good
- 5/5
Clean Property, liked everything
- 5/5
Clean Property, liked everything
- 5/5
Every time we finished the visit is amazing! The service is amazing from start to end! I will not visit another hotel when traveling to Yuma.
- 5/5
Every time we finished the visit is amazing! The service is amazing from start to end! I will not visit another hotel when traveling to Yuma.
- 5/5
Super clean and quiet area
- 5/5
Super clean and quiet area
- 5/5
Bathroom door was a bit fough to close but overall a good experience.
- 5/5
Bathroom door was a bit fough to close but overall a good experience.
- 4.5/5
Superb
- 5/5
Great corner room.
- 5/5
Great corner room.
- 4.5/5
Superb
- 5/5
I liked that it was only minutes from my house. We did a 3 day staycation. My G-sons loved the pool, weight room and the Hamburger Theory restaurant. Very clean place
- 5/5
I liked that it was only minutes from my house. We did a 3 day staycation. My G-sons loved the pool, weight room and the Hamburger Theory restaurant. Very clean place
- 5/5
It was great to be offered the shuttle to take us where we wanted to go! The front desk staff are excellent, friendly and efficient! The room was spacious, clean, and quiet! Location was easy to find and close a major highway! They had a nice pool and a gym although we didn’t use either as we were just staying overnight and moving on!
- 5/5
It was great to be offered the shuttle to take us where we wanted to go! The front desk staff are excellent, friendly and efficient! The room was spacious, clean, and quiet! Location was easy to find and close a major highway! They had a nice pool and a gym although we didn’t use either as we were just staying overnight and moving on!
- 4/5
Very good
- 5/5
Only drawback was air shut off at times in the night but we just turned it back on. We will stay here again when we visit family.
- 5/5
Only drawback was air shut off at times in the night but we just turned it back on. We will stay here again when we visit family.
- 5/5
Long views. Excellent staff!!!! Burger Theory was great. Food good, service great. Went to Territorial Priison and awesome free tour. Hot but enjoyable. Did first and last night as stopping point on a Phoenix to CA trip.
- 5/5
Long views. Excellent staff!!!! Burger Theory was great. Food good, service great. Went to Territorial Priison and awesome free tour. Hot but enjoyable. Did first and last night as stopping point on a Phoenix to CA trip.
- 4.5/5
Rooms were updated and pool and hot tub were nice amenities. We also had free water bottles which was nice. Hotel next to I8 and can hear traffic. Bathroom lights were like the sun! Needed a dimmer! Additionally bathroom needs a fan and a makeup mirror.
- 4.5/5
Rooms were updated and pool and hot tub were nice amenities. We also had free water bottles which was nice. Hotel next to I8 and can hear traffic. Bathroom lights were like the sun! Needed a dimmer! Additionally bathroom needs a fan and a makeup mirror.
- 5/5
It was very clean and pet friendly.
- 5/5
It was very clean and pet friendly.
- 4.5/5
The facility was lovely Argued about free breakfast. Didn’t have correct info about # in my party, charged an additional deposit fee
- 4.5/5
The facility was lovely Argued about free breakfast. Didn’t have correct info about # in my party, charged an additional deposit fee
- 5/5
Friendly staff and clean room
- 5/5
Friendly staff and clean room
- 5/5
Nice quite area and people nice
- 5/5
Nice quite area and people nice
- 5/5
The hotel was beautiful, very clean, staff very friendly and helpful. Scheduled it last minute for us and friends because we got in very late due to unexpected travel delays. We would definitely stay again!
- 5/5
The hotel was beautiful, very clean, staff very friendly and helpful. Scheduled it last minute for us and friends because we got in very late due to unexpected travel delays. We would definitely stay again!
- 5/5
good
- 5/5
good
- 5/5
Very comfortable beds. Immaculately clean. Helpful staff good location. great value for the money.
- 4/5
Very good
- 4.5/5
No
- 5/5
- 5/5
- 5/5
Everything was great including breakfast.
- 5/5
Great place to stay
- 5/5
Great place to stay
- 5/5
very quiet and neat place
- 5/5
very quiet and neat place
- 4/5
Nice and clean and comfortable No breakfast offered. A little far out for restaurants.
- 4/5
Hotel was great, however, I would recommend you contact the property instead of using Booking.com
- 5/5
We have family that live in Yuma so we usually stay here at least once every two months. It's close to the freeway and close to restaurants. The Hotel itself is very clean and the employees treat us great. We've tried other hotels but always come back to this Holiday Inn.
- 5/5
We have family that live in Yuma so we usually stay here at least once every two months. It's close to the freeway and close to restaurants. The Hotel itself is very clean and the employees treat us great. We've tried other hotels but always come back to this Holiday Inn.
- 5/5
it was super comfortable and the best part was my husband not snoring 🤣 of the comfortable that the bed and pillows. Can you tell me we're do you guys bought them☺️
- 5/5
it was super comfortable and the best part was my husband not snoring 🤣 of the comfortable that the bed and pillows. Can you tell me we're do you guys bought them☺️
- 5/5
It was a good clean location. Friendly staff!
- 5/5
It was a good clean location. Friendly staff!
- 5/5
Clean and modern. Property was updated and very nice. Rooms cleaned and modern. Good stay.
- 5/5
Clean and modern. Property was updated and very nice. Rooms cleaned and modern. Good stay.
- 5/5
Excellent and clean with very friendly staff
- 5/5
Excellent and clean with very friendly staff
- 5/5
Friendly staff
- 5/5
Friendly staff
- 5/5
Check in was fast and the staff were all very polite and helpful.
- 5/5
Check in was fast and the staff were all very polite and helpful.
- 5/5
It was a great stay for three days. Dec 2024
- 5/5
It was a great stay for three days. Dec 2024
- 5/5
The staff were very helpful and friendly.
- 5/5
The staff were very helpful and friendly.
- 5/5
Great location, restaurants are nearby!
- 5/5
Great location, restaurants are nearby!
- 2.5/5
The room was significantly smaller compared to the last time I stayed here. And the shower was filthy. It looked like the room had been vacant for quite sometime. When I turned on the shower you could see all the brown dirt running down the walls
- 5/5
Awesome service and beds were outstanding
- 5/5
Awesome service and beds were outstanding
- 4.5/5
Very helpful and friendly staff, great hamburgers, surprisingly good coffee in the lobby
- 3.5/5
Price seems high
- 3/5
Nice place. We've stayed here a couple times in the past 5 years. Fire alarm went off a few times while we were there . Annoying !
- 3/5
Nice place. We've stayed here a couple times in the past 5 years. Fire alarm went off a few times while we were there . Annoying !
- 5/5
Clean Rooms!
- 5/5
Clean Rooms!
- 5/5
Property is clean and staff were helpful and friendly. We absolutely love that the hotel is dog friendly. We will be booking every time we go visit family in Yuma. Thank you N/A
- 4.5/5
Great hotel. Lean and comfortable. Asked about breakfast amd apparently you have to qualify in order to get anything and they serve whatever it is in the bar! Cost more than Hampton amd more than Holiday Inn Express amd they serve breakfast.
- 5/5
Tried one of the burgers from the restaurant, which was outstanding and quickly ready for pick up.
- 5/5
Tried one of the burgers from the restaurant, which was outstanding and quickly ready for pick up.
- 5/5
Staff always so friendly, rooms are super clean and having burger theory in the lobby is so convenient.
- 5/5
Staff always so friendly, rooms are super clean and having burger theory in the lobby is so convenient.
- 5/5
The Holiday Inn Yuma was exceptional!!
- 5/5
Clean and fresh
- 5/5
Clean and fresh
- 5/5
Very friendly staff and clean rooms
- 5/5
Very friendly staff and clean rooms
- 5/5
I had a comfortable stay! And friendly staff
- 5/5
I had a comfortable stay! And friendly staff
- 5/5
This hotel is a brand new Holiday Inn located on a high hill that easily accessible from exit 2 off I-8. It's located across from a large shopping center including many restaurants as well as a large Walmart. Just down the hill from the hotel is a Starbucks. The unusual things about this Holiday Inn is that it has a very nice restaurant inside...we had a good dinner there and they do have a bar. Because we were just spending the night going to and from CA, we didn't use any of their amenities other than the restaurant.
- 5/5
This hotel is a brand new Holiday Inn located on a high hill that easily accessible from exit 2 off I-8. It's located across from a large shopping center including many restaurants as well as a large Walmart. Just down the hill from the hotel is a Starbucks. The unusual things about this Holiday Inn is that it has a very nice restaurant inside...we had a good dinner there and they do have a bar. Because we were just spending the night going to and from CA, we didn't use any of their amenities other than the restaurant.
- 5/5
No
- 5/5
No review
- 5/5
No review
- 5/5
The magnificent view of the surroundings.
- 5/5
The magnificent view of the surroundings.
- 5/5
Great place
- 5/5
Great place
- 5/5
It was all good.
- 5/5
It was all good.
- 5/5
I loved they had a bar and it’s near the freeway
- 5/5
I loved they had a bar and it’s near the freeway
- 5/5
the place is great. friendly staff and a great bar!
- 5/5
the place is great. friendly staff and a great bar!
- 5/5
easy and comfy to stay overnight
- 5/5
easy and comfy to stay overnight
- 5/5
Staff was helpful
- 5/5
Staff was helpful
- 5/5
.
- 5/5
.
- 5/5
Great stay!
- 5/5
Great stay!
- 5/5
The front desk people were very friendly.
- 5/5
The front desk people were very friendly.
- 4/5
Rooms were clean and well taken care of. Loved the brkfst opt.
- 4/5
Rooms were clean and well taken care of. Loved the brkfst opt.
- 5/5
I like the fact that the fitness center was maintained and equipment was in good working order. I do not like the fact that there was no comp breakfast for the rate I paid.
- 5/5
I like the fact that the fitness center was maintained and equipment was in good working order. I do not like the fact that there was no comp breakfast for the rate I paid.
- 5/5
They were extremely accommodating and allowed us to check in early at like 12apm. So this was a big plus. The rooms were clean, very comfortable, and the staff was amazing. Would definitely send a friend there.
- 5/5
They were extremely accommodating and allowed us to check in early at like 12apm. So this was a big plus. The rooms were clean, very comfortable, and the staff was amazing. Would definitely send a friend there.
- 4/5
Property was fine. Room was great. I booked there because they claim to have 24 hour service to and from the airport. I was assured that they would have someone available to take me to the airport at 4am. They didn’t and I had to make my own arrangements.
- 4/5
Property was fine. Room was great. I booked there because they claim to have 24 hour service to and from the airport. I was assured that they would have someone available to take me to the airport at 4am. They didn’t and I had to make my own arrangements.
- 5/5
It was a good stay and comfortable
- 5/5
It was a good stay and comfortable
- 5/5
Clean, professional, fast
- 5/5
Clean, professional, fast
- 5/5
I recently spent 6 nights here and it exceeded my expectations! Super clean rooms, friendly staff and so close to everything. The pool and hot tub were both exceptionally clean and always well stocked. The restaurant inside was delicious and you can even order drinks at the bar to take out by the pool! I will definitely stay here again if I ever come back to Yuma! 10/10
- 5/5
I recently spent 6 nights here and it exceeded my expectations! Super clean rooms, friendly staff and so close to everything. The pool and hot tub were both exceptionally clean and always well stocked. The restaurant inside was delicious and you can even order drinks at the bar to take out by the pool! I will definitely stay here again if I ever come back to Yuma! 10/10
- 5/5
Upon my arrival, I was warmly greeted with a smile and a welcome. The exterior the hotel was well kept & clean. The lobby was well decorated & updated. Smelled nice. The guest room was updated, clean, well decorated, smelled nice, working air conditioner, nice & clean bathroom. Overall, it was great!
- 5/5
Upon my arrival, I was warmly greeted with a smile and a welcome. The exterior the hotel was well kept & clean. The lobby was well decorated & updated. Smelled nice. The guest room was updated, clean, well decorated, smelled nice, working air conditioner, nice & clean bathroom. Overall, it was great!
- 5/5
My room was very comfortable. I forgot body wash and the room was equipped with what I personally use, Dove. It was very clean and the staff were extremely hospitable.
- 5/5
My room was very comfortable. I forgot body wash and the room was equipped with what I personally use, Dove. It was very clean and the staff were extremely hospitable.
- 5/5
Staff was friendly and smooth fast check in/out ohhh and the rooms were amazingly cleaned and up to date!! And best part it didn’t smell like smoke!!!
- 5/5
Staff was friendly and smooth fast check in/out ohhh and the rooms were amazingly cleaned and up to date!! And best part it didn’t smell like smoke!!!
- 5/5
Good stay
- 5/5
Good stay
- 4/5
No complaints
- 4/5
No complaints
- 5/5
I loved the heated pool and our server at the restaurant gave us excellent service. The food was also very good and I loved that kids eat free when you stay at the hotel.
- 5/5
I loved the heated pool and our server at the restaurant gave us excellent service. The food was also very good and I loved that kids eat free when you stay at the hotel.
- 5/5
Super friendly staff, safe location, close to the mall area, and food options. Highly recommend!
- 5/5
Super friendly staff, safe location, close to the mall area, and food options. Highly recommend!
- 5/5
Friendly staff but I think the p trap needs some jetting, bathroom has a sewer smell.
- 5/5
Friendly staff but I think the p trap needs some jetting, bathroom has a sewer smell.
- 5/5
This is one of the nicest hotel I have stayed in, the bedding is so confortable and the room was nice. This will be my return to spot every time I visit.
- 5/5
This is one of the nicest hotel I have stayed in, the bedding is so confortable and the room was nice. This will be my return to spot every time I visit.
- 5/5
- 5/5
- 4/5
Customer service was great! Arrived into town early and was able to do an early check- in. Room is spacious and clean.
- 4/5
Customer service was great! Arrived into town early and was able to do an early check- in. Room is spacious and clean.
- 4/5
Overall the property was good however the front desk kept my credit card at check in and 2 days into my vacation i was paniked that i lost my card. I feel the staff should have called the room that night to tell me of the error.
- 4/5
Overall the property was good however the front desk kept my credit card at check in and 2 days into my vacation i was paniked that i lost my card. I feel the staff should have called the room that night to tell me of the error.
- 5/5
Great location, everyone so nice and our room was so comfortable
- 5/5
Great location, everyone so nice and our room was so comfortable
- 5/5
First time staying at this hotel and it was wonderful! From the friendliness of the staff to the cleanliness of the facility, everything was top notch! I even forgot my iPad in my room at checkout and guest services called me to let me know and they held it at the front desk. I will definitely stay here again!
- 5/5
First time staying at this hotel and it was wonderful! From the friendliness of the staff to the cleanliness of the facility, everything was top notch! I even forgot my iPad in my room at checkout and guest services called me to let me know and they held it at the front desk. I will definitely stay here again!
- 5/5
Very clean! Friendly staff! Great location- close to Cracker Barrel, shopping center, etc. We would choose the Holiday Inn again!!!
- 5/5
Very clean! Friendly staff! Great location- close to Cracker Barrel, shopping center, etc. We would choose the Holiday Inn again!!!
- 5/5
I would definitely stay here again. The staff is very friendly, great location, good amenities and good price.!
- 5/5
I would definitely stay here again. The staff is very friendly, great location, good amenities and good price.!
- 5/5
everything
- 5/5
everything
- 5/5
Management was exceptional! Very polite, very accommodating.
- 5/5
Management was exceptional! Very polite, very accommodating.
- 5/5
Staff friendly. Clean rooms and facility, except for pool had many leaves. Restaurant at Hotel was delicious.
- 5/5
Staff friendly. Clean rooms and facility, except for pool had many leaves. Restaurant at Hotel was delicious.
- 5/5
Service
- 5/5
Service
- 5/5
Clean, great location, friendly staff
- 5/5
Clean, great location, friendly staff
- 4/5
Friendly
- 4/5
Friendly
- 5/5
The staff were exceptional in their service and welcoming. It was a very pleasant experience all around.
- 5/5
The staff were exceptional in their service and welcoming. It was a very pleasant experience all around.
- 5/5
A good place to stay. Clean and the staff very friendly. Absolutely no problems at all.
- 5/5
A good place to stay. Clean and the staff very friendly. Absolutely no problems at all.
- 5/5
Stay there whenever in town. Great staff and rooms very clean. Good breakfast
- 5/5
Stay there whenever in town. Great staff and rooms very clean. Good breakfast
- 5/5
Our room was HUGE and we loved eating at Burger Theory.
- 5/5
Our room was HUGE and we loved eating at Burger Theory.
- 5/5
Stayed in this hotel for couple days for a swim meet. Breakfast included was great. It is not a buffet, it’s actually a sit down from their restaurant on site. So make sure you put the exact number of guest and their age when you book the room, otherwise you will be charged extra. And if your child will not be ordering from the kids menu (free) you have to book them as an adult. Staff were amazing and room was clean. Will definitely be staying here in the future if we ever need to go back for swim meets.
- 5/5
Stayed in this hotel for couple days for a swim meet. Breakfast included was great. It is not a buffet, it’s actually a sit down from their restaurant on site. So make sure you put the exact number of guest and their age when you book the room, otherwise you will be charged extra. And if your child will not be ordering from the kids menu (free) you have to book them as an adult. Staff were amazing and room was clean. Will definitely be staying here in the future if we ever need to go back for swim meets.
- 5/5
in a hurry. all was great
- 5/5
in a hurry. all was great
- 3/5
This hotel was very close to the freeway, so if you need a good sleep, it’s probably not the best pick.
- 3/5
This hotel was very close to the freeway, so if you need a good sleep, it’s probably not the best pick.
- 5/5
Very nice clean building comfortable. Well located in the area. The staff were very accommodating and friendly
- 5/5
Very nice clean building comfortable. Well located in the area. The staff were very accommodating and friendly
- 3/5
They would not give the free breakfast we were promised
- 3/5
They would not give the free breakfast we were promised
- 5/5
Very clean and friendly.
- 5/5
Very clean and friendly.
- 5/5
Very nice hotel and good property. Near restaurants. Really, really strange to have what one would believe to be an upgrade to the HIX and find a burger restaurant named BURGER TROPHY-WHERE DID THIS COM FROM?The second item is the deck directly in front of the TV and a chair that blocks the area between beds, if 2 Q's Who thought of this?? Bathroom really small compared to HIX and for the money, we will return to the HIX, even if the cinnamon rolls are not as good as they used to be.
- 4/5
The hotel staff was excellent and the rooms were cleaned daily with a high standard.
- 5/5
Property was clean, staff was very friendly and helpful. The breakfast voucher for the restaurant was great. And the restaurant had good food for dinner as well as reasonable prices.
- 4/5
beautiful hotel with a great location.the only drawback was the terrible sulfur smell in the water in the room.
- 4/5
Very nice hotel. Nice, friendly, professional staff. Very clean and comfortable. A little noise from interstate nearby.
- 5/5
Really nice and clean hotel. Loved the restaurant. Covenant to the mall. Pool was a good temperature and the jacuzzi was hot. Everything was great.
- 5/5
Staff was very friendly and helpful after getting in late. Room was comfortable and breakfast in the restaurant was quick, fresh and delicious.
- 5/5
Very clean and friendly, professional staff
- 2/5
The pillows were terrible. Did not get a decent night sleep while there for bussiness.
- 5/5
This place was renovated within the past year, and it shows. Everything is clean and new. There is a great burger place near the lobby, which is very convenient. The room was clean and nice, and the bed was comfortable. The front desk staff was friendly and helpful, and got us checked in quickly. We will stay here the next time we're in Yuma, hands down.
- 5/5
Check in was easy and quick. Rooms were very clean. Flawless stay. View outside was awesome!
- 1/5
Noisy. Two nights for my wife and I came back first night, no service to room called for towels around 9:30 pm to front desk, asked for towels, waited, nothing. Did read a notice under tv if service is needed contact front desk? Sorta like having to ask for napkins at a restaurant. Next morning, service knocked on door towels… Check-out nothing , how was your stay. Piss poor..Over rated, overpriced, NO concept of customer service. Go to another property. My son concur’s. One should expect customer, not have to ask for it, times are a changing.
- 5/5
Great time every time.