Red Lion Inn & Suites Yakima

no tv maintance man was to be back an didnt show up had to change rooms doors had gapes not fitting properley

Ease of check in and check out. Though it is a budget motel, it’s not well maintained. By that I mean, large stains on the sheets, cigarette burn holes in the sheets, carpets are visibly dirty, baseboard trim is falling off, lampshade graffiti with profanity. It doesn’t take much skill to fix these minor issues and if cost is the justification for this, you can easily make a place look nice without spending much money. Invest $100 into each room and the place would move from one star to three stars. You can tell whoever owns this is just lazy. Go on FB marketplace and look for a free lamp. Pick it up, swap the shade. It’s free and it would take 20 minutes.

Absolutely nothing The toilet was not cleaned and there was still literal shit in it. The bed had so many nasty stains and they were different colors. There was cereal and other crumbs and stuff in the chair in the room. This place was the nastiest place ever! The hallway smelled like pee and the door next to ours looked like it was kicked in. Don’t ever stay here!!!

Bad

The lodging itself was almost typical for a ☆☆ hotel. The caulking around the tub to the floor was black with mildew. Only the fan worked at the heater/ac. The building was quite noisy but did quiet down around 10pm. The location is scary. Homeless people living just behind the property and drug addicted tweakers roaming the area.

Room literally falling apart. I think it’s possible I received bedbugs?! I sat on bed to put shoes on and there was a hypodermic needle sitting on the microwave. The clerk could’ve cared less when notified.

Very rough rooms. Cracked walls. The toilet was nonstop running. The shower needed a shower and had a nonstop drip. The air-conditioning did work, but it’s right next to the TV so you can’t hear the TV when the air conditioning comes on. You can hear everything out in the hallways because there was a gap in the room door . The property should have free earplugs for everyone staying there. It’s definitely in a more sketchy part of town and I will be staying away from pretty much any red lions from here on out.

Nothing Homeless roaming around outside, fights in the hallways, weed odor. Lumpy beds, dirty bathroom. No room cleaning.

Pool was non operational. Room was dirty. Pillows had stains. Towels were stained. No fan in bathroom and stains on the ceiling. Chair in room had tears in it and was stained. Plumbing drain line under sink was even filthy on the exterior. Overall this hotel was clearly not kept clean and maintenanced. Light bulbs missing from lamps, no smoke detector. Room was so dirty that we bought sleeping bags in order to sleep on the beds because we weren't sure of the cleanliness.

Pool was non operational. Room was dirty. Pillows had stains. Towels were stained. No fan in bathroom and stains on the ceiling. Chair in room had tears in it and was stained. Plumbing drain line under sink was even filthy on the exterior. Overall this hotel was clearly not kept clean and maintenanced. Light bulbs missing from lamps, no smoke detector. Room was so dirty that we bought sleeping bags in order to sleep on the beds because we weren't sure of the cleanliness.

I'm VERY surprised that Red Lion would have it's name associated with this very old and aged hotel. Everything.

I'm VERY surprised that Red Lion would have it's name associated with this very old and aged hotel. Everything.

Convenient location off I-82 Not clean, much in need of renovation, particularly the bathroom. Overall, a shabby property that looks to have had hard use.

Good

Convenient location off I-82 Not clean, much in need of renovation, particularly the bathroom. Overall, a shabby property that looks to have had hard use.

Pleasant

Not much to say about what was liked. Room was nasty,TV unplugged lights didn't work or no light bulbs in the fixtures dried god knows what stuck to the back of the TV. Dead bugs stuck to walls holes all over the room 1 trash can in bathroom, AC didn't work, room was hot, smoke detector missing microwave broken, stains on sheets maintenance needs to get off their ass and fix things. Walls were horrible need holes patched up and repainted fist marks all over the place

Very good

Not much to say about what was liked. Room was nasty,TV unplugged lights didn't work or no light bulbs in the fixtures dried god knows what stuck to the back of the TV. Dead bugs stuck to walls holes all over the room 1 trash can in bathroom, AC didn't work, room was hot, smoke detector missing microwave broken, stains on sheets maintenance needs to get off their ass and fix things. Walls were horrible need holes patched up and repainted fist marks all over the place

Excellent

Very poor

TV network Wi-Fi not work no good place lying people

Room was NOT clean at all, there was a hole in the door with paper stuffed in it. We left.

Good

Fixtures falling off the wall, shower curtain had makeup stains, grout from repairs was not cleaned up well, and the whole room just look like it was barely hanging on.

There are 2 Red Lion

Good

Bad

I booked a room with microwave and fridge, and they put me in a room without. When I mentioned it to the staff, she said: "there is a microwave here in the lobby and I'll find a fridge for you....". Did she really expected me to walk all the way there to heat up whatever i needed? that throw me off.... I had to insist to be put in another room with the amenities that I intentionally booked with. Also, the hallway fire alarm near my room had low battery so the annoying chipping/beep noise was going on all day/night.

Room is very dir

Found a cockroach in my room on the second day , a lot of tweekers hanging around giving me and my friend dirty looks did not feel all that safe perfume went missing out of my room . Will never stay there again

Pictures of hotel were not up to date, giving us the impression that we’d be staying somewhere nice. We found roaches in the bathroom and in the main room. Aside from the bugs, the surrounding area did not like a safe environment. Needless to say we did not get much sleep during our stay.

Very dirty and very old! I was afraid to walk around the carpet on my bare feet. I will never stay there again!!!

Awful

We were promised breakfast upon arrival but in the morning there wasn’t any. Really grotty place

Not a clean safe area to be at all. Would not recommend.

Don’t like it

The services are ok,

Very unclean and noisy. No amenities.

Rooms where

Images are very deceiving carpets are extremely dirty, mold in bathroom very dirty doors sheets have stains smells weird, not well cleaned ocerall

No thanks

Horrific conditions! Smelled so bad! Cigarette & weed smells throughout. Second morning we woke up to COCKROACHES in the bathroom and sink area. Checked out a day early and forfeited our money because it was so bad! Should be ashamed of taking peoples money to stay there. A reputable hotel site should not have this property included in their listings. It was awful!

I would not recommend staying here. The room was dirty upon arrival, the air conditioning was broken, and I saw roaches during my stay. There appeared to be minimal staff available, which made it difficult to get help or address any of these issues in a timely manner - there was no sense of urgency. The amenities weren’t consistent from one room to the next (microwave, refrigerator). There were sketchy individuals with backpacks coming and going non stop. Overall, a very disappointing and uncomfortable experience.

Very kind staff

Much nicer than other places I have tried in Yakima. Very responsive to my needs, quiet, clean, and friendly.

Room was dirty, there was some nasty science experiment left in the fridge and the milk I was traveling with for my some was unable to keep due to not staff to clean or switch my room after I checked in. No shower curtain, and the bathroom was not clean.

Microwave unplug and impossible to plug because of cabinet. No fridge. No way to make coffee or tea. No phone service to main desk. No screen on window. Hallway carpet needed vacuuming.

No compassion no help no nothing

The no late check in time was nice. Probably wont stay there again.

The room looked clean, but it WASN'T! I took my shoes off & my bare feet stuck to the floor. My room didn't have an internet connection. I kept telling the girl behind the desk that I didn't have an internet connection to be able to use the wifi; she was snotty & kept telling me that she had given me the password for wifi; it didn't matter what the password was because I didn't have an internet connection in my room! The worst part was my room was infested with roaches & nothing was done about it! I have pictures of the roaches running all over my room.

The building was old and needed updating in a few areas. Lots.of homeless and dirty parking lot.

Good

Bad experience all around. Told them about leaving because of roaches, ants and urine stains on the bed and they didn’t really seem to care. Didn’t offer another room to stay in and are now ghosting Expedia so they don’t have to give a refund. Currently disputing it with my credit card.

When I got to the room there were no towels, the sheets had a stain, the chair was stained, the floor was dirty, the shower had a someone’s hair on the wall. Also there is a note at the check in counter that says no guest after 6pm or you will receive a fine.

It was disgusting in the slums nothing worked. It was filthy. There wasn’t even a shower curtain and they stole $50 in my deposit that they said they never got.

The room was so dirty, the location were terrible it's in the middle of homeless, I feel so worried for a lot of gang members.

Between the locks not working the cockroaches I have switching out rooms like three times then they try to charge me for cigarette smoke which we did not smoke in that room. So they charge me 20 bucks for that sucks

Very rundown. Friendly staff

There were transient and prostitutes outside the front of the motel. The lights were off the chairs were up on tables and there was no one at the front desk. We were not able to check in and had to get another hotel. They charged us anyway for the rooms that we had reserved. Would never go there again.

Location was rough. Half of the staff didn't seem to know what they were doing. Had to move rooms because the top lock was screwed into the door frame and ripped off. The tub was worn. Saw a roach on the bathroom counter. Fridge wasn't plugged in. First room was missing a battery in the remote. 2nd room had no remote. Gave up watching anything at that point. There was a fight and resulting arrest in the hall while we were trying to leave... I could go on...

Just needed a clean bed to sleep in.

The room was utterly disgusting. I did not stay. Turned in my key 10 minutes after arriving and will never book at a Red Lion again.

This property should be condemned. It is disgusting from the minute you pull into the parking lot. Broken glass all over the ground, walking into the building broken doors and run down exterior.

Totally disappointed/ disappointed

I could not tell if they were just putting lipstick on a pig or not. When you walked into the room the overwhelming sent of pinesol was all you could smell. The sheets were stained, lampshades had burn holes. One of the maids was fighting verbally with a gentleman that appeared to be her significant other. Needless to stay I stayed awake all night worried about my kids that were all in the same bed with me. Walls were paper thin and you could hear people yelling all night. Would not go back…ever. Came home and immediately showered and washed EVERYTHING in HOT water for fear of bedbugs!!!

We were thoroughly turned off by the hotel. As we parked, we noticed across the street a group of homeless people sitting in a parking lot doing drugs. The exterior of the hotel seemed run down and things did not get better at check-in. Horrible smell. We went to our room and instantly noticed the mold in the bathroom, chipped enamel sink. There was a smoking smell in the room even though it was a non-smoking room. We tried to call around to find another hotel to stay at with no luck, So we left and headed home which was about 2 1/2 hours away. I would NEVER recommend this hotel to anyone!! If I could get my money back, that would be appreciated.

Deceitful advertising - there are 2 Red Lion Motels, One is used as a temporary homeless shelter, the other is located in downtown Yakima. Pictures of Red Lion (the one that's temporary homeless shelter or transitional housing) are of the other, nicer Red Lion Hotel.

The television didn’t work, nor the Wi-Fi in my room that was at the opposite end of the hotel from the office. The chair in the room looked like it was pulled out of a dumpster. The room reeked of old cigarettes, there was food left in the fridge, and the towels were stained. I listened to people arguing much of the night as well as hallway traffic.

Complaints fell on deaf ears... And just stared at me... Room 105 here stinks... Literally....

Staff was great!

In the middle of the night my toddler got sick and ruined our sheets. I went to request new ones and explained I needed all new bedding blanket included. Housekeeping showed up at my door with a new sheet then said they didn't bring everything and left again. Half an hour later i had to.go back to the desk bevause i still needed the bedding and when it was finally delivered to me, i did not receive a new blanket. By this point we just made do because it was late and everyone was tired.

Bed comfortable enough. Microwave did not work so my leftovers were useless. Televisions cannot be controlled without batteries in the remote control. Not all lamps worked and the walls in the bathroom were desperate for a paint job. Hallway looked like it had not been swept in days. This place needs some investments. Like yesterday.

It was absolutely disgusting they need too update there photos because the photos of the rooms are not what it is my bed was all springs there was massive amounts of blood on the opposite side of matrress it smelled wierd the floors felt as if it was going to cave in there was a peep hole except it was open from the inside out had to shove toilet paper in for privacy had to use our hotspot for the tv to work there was no towels at all for a shower there was one tempurature in the water scalding hot thise property needs a major overhaul only positive to it all was the a/c was ice cold thank god ...as we checked out a couple from the bottom floor brought out a cup full of bedbugs from there room

The room was in poor condition. Homeless lying on the sidewalk across the street. Fenced businesses with barbed wire made us feel unsafe. Door stuck, and my husband tried to push it open and the lock plate fell apart and the frame around the door broke. Mirror held up by a nail to keep it from falling. Bathroom floor molding wasn't cornered. It was rounded at the corners with a lot of caulking stuck behind it. It looked terrible. Bath tub had a lot of black spots on it. It was a terrible area. I thought Red Lion would be a good property - not this one!

I will also note that the homeless community was encamped around the hotel, but none on the property.

Worst motel room i ever stayed in. No pressure in shower. Lots of things broken or missing. 3 lamps requiring 5 light bulbs but only 2 in room. To make the air condition to work i has to put the front cover back on. Did not feel safe leaving things in my truck when i could not put in rooom. I took a nap, tried to shower and left at midnight.

Only good thing about this property is the staff - friendly and helpful. The property is in need of a complete remodel! So many things did not work properly - air conditioner, door to room, door to bathroom, wall outlets, no screen on window. We had to ask for toilet paper and tissues (none in the room when we checked in).

We booked this hotel based on the photos that we saw on the Expedia site, when we arrived, we found this hotel to be in horrendous condition, so bad that we made the decision to not stay. The lobby of this hotel smelled like pee, our door was propped open with a lock not working, the bedspread was disgusting, dirty with cigarette burns and smelled like somebody had a terrible accident in the bathroom and the bathroom itself was dirty beyond belief. I would NEVER recommend this hotel and Expedia should be ashamed that they have this hotel on their site.

This hotel is in terrible shape. The door to the room was damaged so was hard to open and close. It also didn't lock properly. The carpet in the room was filthy and the shower curtain was broken. The bed was the only clean spot in the whole room, which considering everything else was okay. The hotel is also in a sketchy area.

The hotel was very dirty and the shower was not clean

This should not be on Expedia. The building is run down. Hand typed signs all over about no guests in your room. Smelled, run down. Most concerning is the area surrounding the building. We did not feel safe for our possessions. Found another place to stay…would not refund even though we turned around and left.

The place was not very clean. If there had been another room in town I would have taken it but the town was full for the state track meet. All in all I feel like the sheets were clean and at least one towel was clean I slept there through the night on a very uncomfortable bed the place is very dated. I would probably not go back

This hotel looks nice in the pictures but the reality is VERY different. The hotel says "No Smoking" but the halls and rooms smell of cigarette smoke and there were burn marks on the bedding. There were only 2 bath towels provided though there were 4 of us staying in the room. The "breakfast" was very minimal- like only for show, and wasn't appetizing at all. People were vaping and drinking beer in the lobby when we checked in. There was still soap sitting in the tub when we entered the room and the sink was dirty.

Staff seemed fine. No issue there. But the hotel was dirty and run down. Not even close to other red lions I have stayed at before. Smelled of old stale cigarettes. Transients hanging around in the parking lot, also appears many of them live in said parking lot. We went into our room and immediately left due to lack of cleanliness and smell. Definitely felt unsafe to even leave vehicle in parking lot. We left town completely and stayed in ellensburg.

Typically Red Lion’s are places I would stay which is why I booked this room. The property is in an unsafe location in Yakima. It is surrounded by homeless people and drug addicts. The hotel staff were very friendly and helpful. But I ended up moving hotels right after I checked in and asked for a refund. The rooms say No Smoking but clearly people smoke in them. By the time my daughter and I checked out our eyes and lungs were burning. When I turned on the water in the shower it was brown at first. The walls are very thin and you could hear everything in the adjoining rooms.

Price was ok. No pool. Rooms dirty. Faucet leaked . Floors dirty. Tv only got 4 channels.

The entire place had the stench of meth amphetamine in it. The room was filthy and the microwave was dirty and could not be used due to the plate being taken out of it. The shower curtain would not close due to the holder coming off of the wall. I had a tweeker stationed right outside my window for HOURS going through the garbage in his bucket. It was very loud and the banging went on all night long. I almost just left to return back home in the middle of the night, if I would have I would have missed my son graduating med school and his wedding the following day. This place should be shut down! I was greeted at check in by a stumbling, half dressed and obviously drugged up prostitute looking "lady". There were drug deals being carried out in the parking lot by people knocking on the windows. This place is disgusting!!!

Did not check-in Expedia site crashed and booked at different location. Waiting to hear on refund

I had one of the worst stays here. The room was dirty, the bathtub was clogged, and there were no towels provided. The place smelled bad all the time, and the constant noise made it impossible to relax or sleep. On top of that, the service was terrible, and I did not feel safe during my stay. I highly recommend avoiding this place to prevent a bad experience. There are much better and safer options out there.

The place is scary! We felt totally unsafe getting out the car in the parking lot! Rooms were so filthy we asked for a refund. I will never stay at another Red Lion again! Expedia you need to drop this place!

Checked in, got to our room and walked right. Out. Place was nasty, and there were homeless people all around the building.

Staff was great, rooms were clean quite and comfy.

Dirty, homeless people surrounding property, grafitti on second story below windows, tv on and no remote to turn it off, no towels, in room to inspect and did not stay. Window had orange blanket cor a drape. Will dispute charge.

not maintained very well

Wifi and tv reception wouldn't cooperate. Otherwise i had no issues

It was the worst hotel experience I've ever had

Dirty & stinky hall. Homeless outside the premises

Sheets had holes in them and some stains on comforter and pillowcases. Toilet was used and not cleaned before we got into the rooms (hair urine in toiler bowl). Room was moderately dirty overall. Lots of tweakers cruising around the lobby late night, the homeless in the area seemed friendlier and safer than the hotel patrons. Hallway smelled musty/moldy, smell did not persist into the room. Condition of the room was too heinous for my traveling partner and we went to another hotel. The person at the front desk was nice enough to offer a refund.

Price was good property could be maintained better.

Quiet place, clean rooms

Great staff

Clean and peaceful

Rooms were clean, staff is respectful, free breakfast was a plus. This hotel has improved tremendously over the last few years. Kudos to the staff for making it a pleasant stay.

There were no towels or extra toilet paper in the room. Toilet paper was easy to get but had to wait for a while to get towels.

You rarely see such hospitality.

The reviews were misleading. This hotel was right next to skid row. I didn't stay too scary. Crackhead galore across the street.

This place is a ghetto hotel ! Homeless people in the parking lot. One man had no pants on. We pulled in and turned around. Found a different hotel where I felt my family would actually be safe. Hotel refused to talk to hotels.com or myself when I asked for a refund. Unless you’re into crack houses stay away!

Never stay here. Dirty and disgusting. Someone tried to open my door in the middle of the night and almost succeeded. Did not feel safe. Dogs barking, hearing noises in all the rooms around me nearly all night long. I almost left in the middle of the night after someone tried to break in. Really freaked me out. Spend a little more $ and stay somewhere safer, cleaner, and quieter.

It was the worst place ive ever stayed at, it was extremely dirty and there were cockroaches in the bathroom.

There were cockroaches bed bugs and druggies i was constantly harassed and couldnt sleep because of the constant noise

The ONLY plus was that the gentleman in the morning did not kick up any fuss when i told him i felt unclean and unsafe staying a second night and requested to check out early. That was convenient.

I like the staff and all around service they do good with the WAFFLES

Rooms need to be kept up better then what they are

We had a homeless camp across the street and every window look like it has been prayed open with a pry bar recently. This was not the red lion we thought we booked.

The hotels.com website display of the room was completely false. The display showed clean and somewhat updated room. Our room was had 70s wood paneling on the wall old carpets with cigarette burns patched walls with no paint, wholes in the bedding and what I can only assume was a crack pipe by the night stand. Worse place I’ve ever stayed

Always accommodating and friendly

I always get good service and individual service when I stay at this hotel they are very accommodating and very professional

This has to be the dirtiest hotel I ever stayed in and I’m ex military and I been to some nasty places this was by far the worst

Although the hotel clerk was very understanding and nice about it when I told her we were totally uncomfortable, she did not have the authority to refund my reservation---so....starts the process....I will say HOTELS.COM were very helpful by issuing a credit to our account. We will certainly use them again. We did advise them to remove this property from the choices they are offering the public as it is just unacceptable. I have never written a bad review before in my life but this was just plain scary.

It was fine for a one night stay. Rooms seemed to be clean and decent. I was met with arguments and hostility when checking in because they were missing key information (I paid online in full and tried to get me to pay again). The other guests were questionable but quiet. The outlets were loose so our electronics didn’t get a good charge. I liked that the room doors were inside for a bit more security. Overall you get what you pay for.

They would not check us in because the lady working did not know how to do it because the manager was no where to be found will never go there ever again... The lady was drugged out... And never got a room they would not check us in

The front desk does a good job with accommodating outside of what they actually have to..very good interactions with them..the maids/cleaning personnel does a poor/lazy job cleaning rooms with minimal effort

The lady at the desk was not accommodating at all she put me in a room where there were no light bulbs no microwave the TV was broken the room was dirty there was no toilet paper there was no towels and the ice bucket was missing and it smelled I asked her to put me in a different room and she denied me I had to wait for the night man to come on and switch me rooms this is not the first time I've stayed here and it's always a mess and a wreck so boo Red Lion on 1st Street in Yakima not a good stay you need to pick up your game we pay a lot for these rooms even if we get them online step it up guys I won't be staying there again

None. Did not stay. Did not feel safe.

Couldn’t get TV remote to change channels, bed sheets a but stained and cigarette burns. Did smell a bit dirty.

Very bad experience

The worst place I have ever seen