Red Lion Hotel Yakima Center

The staff was nice.It has a greater location in the city. However, it is an older property and upgrading.

This facility was not only old, but dirty! The bed was uncomfortable and sagging. The bathroom was not clean. The tv was not connected to the power plug.

Parking was good, near room. Pet friendly, provided grass and bags for waste. Staff was friendly and helpful. Room was clean and well stocked. Near restaurants and shopping. Felt safe in the neighborhood and easy to access freeway.

Room was clean. The balcony was really nice with two comfortable chairs and a table. We spent a lot of time sitting out on it. Beds were comfortable and had three pillows each. The AC was cold and felt amazing after being out in the heat. Staff were friendly and very helpful!

There was no coffee or tea in the room. Toilet ran constantly.

Lots of parking

Older hotel that hasn’t been updated recently. It was the only hotel with a vacancy so that’s where we landed, but we prefer many of the other hotels in town.

Close to the event we traveled to see No breakfast

Close to the event we traveled to see No breakfast

Very nice staff . Back lot was a little tight for cars

Great management/ladies behind the desk were very helpful.

Very good

Disappointing

Superb

No rim service out of toilet paper towels And the t v remote would not work

Good

The staff was incredibly helpful. Everyone was friendly. Our room was spacious and so so clean. We will stay there again for sure. The breakfast was really good and the staff was helpful in that area. The price was very fair and reasonable. A couple of times the key didn't work getting into our room. We had to try more than once to open the door but that was minor for sure.

The staff was incredibly helpful. Everyone was friendly. Our room was spacious and so so clean. We will stay there again for sure. The breakfast was really good and the staff was helpful in that area. The price was very fair and reasonable. A couple of times the key didn't work getting into our room. We had to try more than once to open the door but that was minor for sure.

Exceptional

Pool closed and was given the impression that breakfast was complimentary and it was not

It was not communicated to me that the pool was closed.. reason why we booked your property was disappointed Pool closed and was given the impression that breakfast was complimentary and it was not

Breakfast not included if booked through booking.com Shower flooded and i was blamed

Breakfast not included if booked through booking.com Shower flooded and i was blamed

A clean room, the staff was great, parking great, good Wi-Fi, the only problem was the key card entry – we had to try the card about 10 times before we got the green light go. And this happens several times.

Exceptional

Most linens were clean. The washcloth in question was replaced with a new clean cloth. Disappointing inconveniences: One was washcloth had small shavings throughout. Housekeeping replaced towels once over the three night stay. No garbage pick up. The holding brace for the metal “security” bar to the sliding glass door was bent. It prevented placement of the bar and the bar was left to hang down awkwardly. The inside of the microwave looked to have experienced burning that removed a couple of chunks of the interior casing. It seemed too dangerous to use. My report was noted and I was assured that the engineer would replace the microwave. However, it was not tended to during our stay. No indication of available WiFi. I noticed that birds perched on the rafters above the second floor balconies and excrement marked the wall and most likely the surface of the balconies. Possibly the seats. I hope this review is useful.

Older property, will need a major remodel soon.

We booked this hotel for 2 nights in Yakima to celebrate a family member’s graduation. Upon arrival our room had no mini fridge, I called the front desk and the lady stated she didn’t know if it was supposed to be missing or if all rooms have one and that she’d call me in 5 minutes… 20 minutes later I opted to go to the front desk in person as I discovered our bedding had strange stains and the mattress has some stains as well. They switched us rooms and let us choose which was nice. The internet only works in certain areas of the hotel and the cellular service is pretty bad in the rooms. The TV was good. The shower was completely dirty and grossed us out so we used water shoes. If the pool was open we would have had a little bit of a better time. They had dead mice right next to their lobby door which is concerning but I did see rodent bait stations so they are actively working on the issue which is a good start. The breakfast ($10) per person was okay in value however the gravy tasted like nothing and the French toast was rough but honestly for 10 dollars a per you can get your moneys worth. The key cards are super finicky and if you’re in a rush you’re out of luck lol. Look we weren’t expecting a 5 star top tier hotel but even for a cheaper but not bottom of the barrel it was disappointing.

Old showers. Bed was okay

Price Ice machine was not working and your website does not mention you have to pay for breakfast.

Price Ice machine was not working and your website does not mention you have to pay for breakfast.

It was a good stay if the pool would have been open it would have been great . Only complaint was sugar ants on night stand in room

It was a good stay if the pool would have been open it would have been great . Only complaint was sugar ants on night stand in room

It’s walking distance to everything and close to freeway

Beautiful. They were having hosted parties and warned me it may be loud but I never heard one sound from inside the room. Very nice calming room.

Absolutely outstanding 👏

Parking was great, the staff made sure that all the people with dogs were in an area next to the outside dog area. they had sliding glass dogs that went right out to it from the room. it was wonderful

Clean room. Staff eas helpful. Location was convenient.

Hotel was clean and quiet. Staff was friendly and helpful. The rooms were clean but definitely are showing their age. I loved the fact that it is adjacent to the convention center, which was extremely convenient.

Parking was plentiful, check in was smooth and service friendly. Room was clean. The only issue was there were three adults in the room. ( 2 queen beds) and only enough towels for two people.

Great parking. Fast Internet. Poor bar food and breakfast bar but there are plenty of choices within walking distance.

Back at the front desk I was told that the senior/disability room I had RESERVED @ Hotels.com was not available. The room was clean, the towels and bedding were clean, wi-fi was available, but no free breakfast and there is no on-site restaurant. Upon check-out I asked for my deposit to be returned and I was forced to wait while they sent an employee to the room to check it for damage before they would release the $25 deposit to me. Most inconvenient!

fix the lobby toilet and ice machine

And when I told Them they didn’t even care or offer a discount or anything and said I would Have to take it up with corporate. If I didn’t get such a great deal I probably would have asked for a new room

Centrally located in downtown, but the hotel is quite rundown. Needs a refresh across the board. Old tech, nearly unusable TV and remote/guide. Staff very friendly!

Did not check WiFi, air was cold room a bit dated and dirty

Night one, our bed frame fell, we called the front desk and they stated “ I’m working alone and there is really nothing I can do. If you can wait until midnight I may be able to help”……the next morning we asked for fresh towels for showers, and was told they are low and don’t have any.

Very run down. Fairly clean but not worth what was charged. The water in the pool was green, not a good look. Staff was pleasant. Lots of little issues that could be resolved with a little maintenance and repair.

Hallway was extremely cold and room was extremely hot when walking in initially. Room temp was controllable, but only after reducing the temperature, leaving the room and coming back later, again through a cold hallway. Took quite some time to get warm/tepid water at night. Better in the am. The king size bed was like an oversized hammock. Swayed into the middle and so soft it was uncomfortable. Ability to charge cell was nearly impossible. The wall plug was in the center of the king sized bed and the lamp had no plug in options. Had to swap out lamps to charge cell phones on the nightstand. The corners of the bathroom floor very much need attention. Quite a great deal of dirt build up. Had this been our first stay in this hotel, the review would be one star. We know this hotel has much higher quality accommodations as we have both stayed there for personal and professional reasons. Based on this and the availability of rooms, we are not impressed with our stay. Definitely would not recommend this hotel based on our most frequent stay.

Everything was great as usual.

Great check-in, concierge at front desk was helpful and kind! Parking is plentiful and close to entrances. Great location to walk to food and wine downtown!

Very accommodating

The whole building is old and run down, the rooms smell and the furniture is stained and dirty. There were no amenities not even soap to wash your hands in the room. I turned on the heat and it made me sick between the smell and the noise. The food options were terrible and also contributed to making me sick- not worth the $10 breakfast fee! Noone was at reception for checkout and I waited for over 15min. Definitely would not waste any time or money there again.

Dated hotel. Room was clean

Eh. Rooms are extremely dated, undesirable and pricey for the conditions. Staff friendly. Parking ample and handy to convention center.

Clean room. tv was difficult to work but staff came quickly to solve the issue

The service from the Airport was great and so convenient for the conference. The shuttle driver was very prompt and friendly when she picked me up (and dropped me back off at the airport) and had no problems accommodating my large trade show baggage. Front desk staff was very friendly as well - I lost an earring and they didn't hesitate to help me look for it in the lobby and let other staff know (found it!). Met Maria, the manager - kudos to her for not only being friendly herself, but training a great staff. I will stay again when I come back to Yakima!

They had no coffee the restaurant was closed the whole time and not very helpful

goodness

This place is the next meth motel in the area.

I asked for room in another wing away from the maps and was obliged. As I'm settling into my new quiet room, in walks another person who has been booked into the same room.

Staff was very unfriendly this stay and I've stayed here many times, for the price of breakfast which they had no coffee and price of hotel I will look elsewhere here on out.

Good central location next to the convention center. Facilities are older but adequate. Breakfast buffet was good. Airport shuttle is available and on time.

This is a very affordable place with parking and quiet. One thing that would help, is if they would update their website. The restaurant info has a tiny disclaimer that it's closed, and that breakfast is only on weekends. But it's daily. They just started charging for it, which isn't disclosed anywhere that I found. I would still stay there, because of the location & the many nearby dining options.

Upon arrival and checkin, we entered our room to find paint supplies and an open door and the bathroom appeared to be getting painted. Went back and got a new room. During check out came to find the breakfast that was stayed when purchasing the room was not being offered. No info stating this and we were very disappointed as we were counting on a good breakfast before hitting the road

Hotel was very tired. Housekeeper did not even make the bed, just replaced a used towel.

Nice hotel, a bit older and some grout in bathroom needs repair. Nothing major. Just cosmetic. Room was very large and the balcony was a nice bonus on a warm late summer night.

Decent place - but everything is dated and a bit run down. The staff was very helpful and super responsive. Our fridge didn’t work and they replaced it right away. A bit pricey for the condi

The bed and pillows were very comfortable. I slept well. I would come back again next time I'm in Yakima.

Good for the price

It was a fine night in a fine location.

The pool was very clean.

Great place

My room was clean and very nice. It was so convenient for the Washington State Square and Round dance Festival happening at the Convention Center! I very much enjoyed my balcony on the second floor.

All good

I have stayed at this hotel previously on business and always enjoyed it. I brought my family on a vacation and we are enjoying the quietness of the property. The rooms are nice, the beds are soft yet supportive, and the free breakfast makes it a great value proposition.

Clean and good prices

This hotel was great for the price. It was clean and very comfortable. The pool looked inviting. The outside was a little run down but they are making upgrades. We were a little disappointed the lounge was not open- ( we tried out a great place called Purrs instead) but other than that it was a great place to stay. We went to the capital theater for a show- and next time would stay at the Red Lion again.

Seriously old building and fixtures.

Horrible bed. Horrible pillow. Half the outlets in the room didn't work. Was just a room....

I enjoy the views of the room

Great

When we finally arrived at the hotel it was so hot we were uncomfortable most the night even with the air on didn’t cool our small room. The beds were comfortable we wont be back just wasn’t our vibe.

Overall room was nice and clean and pretty big. Only problem were the teenagers playing ding dong ditch on our floor but had a good nights rest

Very nice and clean for the area

Very clean, attentive staff. Wonderful pool area. Ok, it is downtown, lots of unhoused. Lots of shuttered businesses.

Front desk ladies and gentleman was very friendly and helpful. Housekeeping also very thorough and helpful.

Room was not serviced the entire stay. Garbage was not emptied. Ran out of toilet paper. Had to call for towel exchange. Area around this property has a lot of homeless street people that wander through the parking lot.

No

I like the customers service and how the rooms were so clean

Neighbors noise

Cool

Always uneasy in this part of town. There was a water leak outside my room in the hallway. Ceiling tiles got water logged and fell. Hotel get on it pretty quickly to clean and warn others but yeeks. Had to prove that Hotels.com showed that breakfast was included in my booking. That irritated me.

It was a nice property. What I liked the most was the friendly staff, especially the breakfast host.

I didn’t like that there were only two bath towels for two people. There was only one bar of soap to share between the shower and the sink.

X

They did not honor the breakfast the first day. The second day I proved that it was supposed to be included and it wasn't worth it. We were in a back area and my teen was literally trying to put a chair under knob for intruders. The check-in staff was rude and condescending. I do not recommend. And parking was atrocious.

Our room had ants in the shower. There was mold on the bathroom ceiling. When I booked the room, it said continental breakfast, but they charged for it. When I see continental breakfast listed, its included in the price of the room. Our toilet ran a lot. The ehating/cooling unit was too noisy to use at night because it would wake us up when it turned on.

My daugter found a lighter under her bed and hair gel under mine. When you read the discription online while booking they still advertise free breakfast but when you check in they hand you your card that says your room number the internet password breakfast hrs and that breakfast is $10. So big surprise when they charged for breakfast.

Good coffee. Attentive security. Parking on the far side of the hotel was inconvenient for truck and trailer.

It was fine, although the wi-Fi SUCKS

Not a great area of town

The property is very old, in good condition but needs a facelift especially for the amount that you pay

Our first room was infested with ants and was super damaged (walls with holes and torn wallpaper, furniture falling apart and damaged). Towels had stains on them and were small and abrasive. We got moved to a different room that seemed to be in slightly better condition, but still old and dated decor. Bed was too hard for my husband who had difficulty sleeping. The toilet would randomly run to refill the tank. We later discovered that this was due to the toilet leaking from the pipes underneath the room where there is additional parking, creating a concern for potential biohazard. If you don’t need to stay on the main drag and can afford to stay elsewhere, I strongly recommend you do so.

They are alright

Very convenient paeking and walking distance ro restaurants and stores, felt safe, reasonably priced, comfortable beds, spent 3 nights

Property well kept. Front dwsk was friendly and knowledgeable

I enjoyed my stay. The staff was great. The room was comfortable. My only suggestion is that since it is pet friendly they ought to have a waste disposal station. That was a suggestion i already offered previous to this review and I spoke with a manager about this when i checked out and they agreed with me. They will put one in the pet area.

My stay here was fine. Wish I could get the WiFi to work but I’m only here one night, so it’s not a big deal. Otherwise, great place, friendly staff, and pretty clean.

The place needs an update.

I came I slept, I left

Hair in the tub, no hot water at 7:30am for a shower, housekeeper knocking on the door despite a do not disturb sign, ice machine not working on my floor. Just a very poor experience at the Red Lion.

Parking was super convenient!

Nothing

Okay

The wifi had no internet and i had hardly any reception for my phone (calls would drop) so I couldn’t watch tv since it was all app based. The bed wasn’t very firm and the curtsin in my shower wouldn’t keep the water from hitting the floor. I didn’t know you had to request housecleaning because they never came to my room

Great service and easy check in

Very rundown. Nothing offered as hot tub, room service, no vending machine besides soda

Reserved a room with King Size bed since I am in a wheelchair it is easier for me to have a king size bed to get in and out. Got there and the man at the front counter told us that all of the king size room are only accessible by stairs. Then asked for a handicap room and was told they didn't have any. But they could put us in a room with 2 queen beds with an additional charge. I refused to be charged because they don't have the room I reserved since I am in a wheelchair. Finally got a room after 20 minutes. I couldn't get my wheelchair past the bathroom since the cabinet for frig and TV was in the way. NOT a great experience.

The dirty sheets from before were piled in a corner of my room. The Police came and spent some very loud time getting someone (else) out of their room and into custody.

Good value. Smells moldy like most old Red Lion properties. In better condition than I remember. Will stay there again.

I will never go back

Wife & I liked the friendliness on how we were greeted by the front desk person. The majority of our experience we would rate as great. We loved the spaciousness & cleanliness of our room. Only negative was that the shower drained slowly. We would come back to stay here.

.

Fair facility

Excellent service by all of the staff. Front desk, shuttle drivers and hospitality.

Clean and pool area very nice.

I liked that i was able to get the ADA room with access to the outside from my room.

Everything was nice and clean. Comfortable temperature when we came in. But they didn’t have breakfast, guess weekdays don’t count.

I always loved the staff prettt nice very nice clean hotel would recommended

The property and grounds are great, but building maintenance is sub-par. The pop machines were all empty and the restaurant is closed. The rooms are clean.

Front desk workers were polite and accommodating. Johnnie's bar was great and Chris the bartender was personable and friendly, gave us city suggestions!

Doors were broken, bathrooms closed, no breakfast because they said it wasn’t fully booked early enough in the week. Sink drain was broken bathtub had water in it.

The pool

The room had some issues but not enough characters to list the problems.

It felt like we were the only ones there for the night, which felt odd , but made for a quiet stay. The staff that I encountered were friendly, and outgoing. All in all, I feel like it's an older property that's a bit neglected by the ownership, but lovingly maintained and kept on course by the staff. Id recommend the place as a value stay if you were needing a place in Yakima.

Not great

Good

Great staff. The room's balcony needed a good cleaning. The birds haven't been cleaning up after themselves.

Very nice place, would stay again.

It was a quick stay but when booking it had no free breakfast but when checking in the said it would cost an extra $10.00 per person. At first they were taking us for breakfast and then decided that it wasn’t included in our room. So we had to pay $20 for two people. All hotel that I’ve have stayed with in the pass have those kind of breakfast free. The other hotels actually have better selection that they offer for no charge. Other than that no complaints

I stay here because the outdoor patios. I showed up at 2:58 PM for 3 PM check-in. No rooms available the young lady was less than agreeable. Went and had a bite to eat and came back at 3:30 and had the most wonderful young man checked me in an upgrade me to the room I wanted. I guess it depends on who is checking you in. She failed miserably and he excelled.

Property is run down and in need of an update… pools closed indefinitely and rooms not in use. They do t seem to have much of an aptitude for ADA or accommodating people with disabilities.

The hotel is dated and needs updates and repairs. Bed was old and uncomfortable. Right on emergency route so heard sirens all night. Tv wasn’t functional. Cleanliness was average. No food services-no vending machines, on-site restaurant/bar not open on Sunday.

Made a reservation for my elderly mother and the staff was extremely kind and took her safety into account. Amazing property clean room lovely garden patio. So affordable for the quality

Property was awesome. Great shower. Five minutes from the airport. I only stayed here for about five hours. I wish they had coffee in the room.

It needs a revamp

went above and beyond to make us happy

When I first got there. The staff was friendly and wonderful. When I went to the to to my room. Bar look outdated. Loved the idea of having a bar there. Maybe have a section of it where it's family friendly. I noticed the security doors to get in with a key didn't close very well. Doesn't feel secure or safe to a point. Got into my room and it smelled like mildew. Opened up the balcony, which I really loved having. The rooms, hallways and front office are very outdated. Beds were lumpy and caved in. Wasn't pleasant on my back in the morning. Had very old carpets. Need to maybe make it fake hardwood floors. Update the decor. Chairs outside of balcony are very old. I had to wipe them down with a bathroom towel. Breakfast was lovely in the morning. Pools weren't open either. I think I would of stayed in the holiday inn across the street next time. Reason I didn't to there is because the price was $100 more. But for all those reasons I think I old pay the higher price now.

Pool was empty, restaurant and bar not open

There’s so much I could say. This Ref Lion is not just dated but just DIRTY. My first room reeked of cigarette smoke, surfaces were clearly not clean, lights were very dim and the wall paper was ripped and visibly peeling off the walls. I requested a new room and was given one. The new room was at least cleaner. There was an unidentified stain on one of the sheets. There was a huge water stain on the ceiling, the carpets were in clear need of shampooing, there were rips in the curtains, the tub did not drain properly so I was standing in my shower water. I had to go buy myself bedding just to feel comfortable on the bed. If not for the conference I had to attend, I would’ve left and not stayed at all. This is just a lack of care and a gross lack of effort. The room was over $100 per night, so for the grounds and rooms to be in the disrepair there’s in, is astonishing.

The bar was cool and other bars are within walking distance which makes for a good pub crawl!

Nice stay, would stay again.

Smelled musty. sheets worn out. towel rack falling down, bathroom modifications poorly done, front desk sent us on a walk to a coffee shop when we asked instead for a recommendation for a "sit down" breakfast restaurant.

Near convention stuff and fast food restaurants. Got in late, didn't see much of neighborhood. Quiet area. Desk manager friendly and quick. Room identical to other Red Lions we've been to, identical, which is ok. Quiet room.

Just was the only one there no other check ins super overpriced and dirty my room smelled like cigarette smoke, and it got into my clothes and luggage and I took it home with me. I will never stay at that one ever again be aware.

I had amazing communication with the front staff. We saw that check in was midnight but we called in advance that we would arrive before 1am and they were able to make note of that and someone was there to check us in. I even informed then of my 2 dogs and they were fine with that and gave us a room out by the garden area i think. I know it worked out because there was a sliding glass door in our room and i was able to let my dogs go out. We didnt see any drugs or any homeless at this specific location and we were pleased. Now i recommend sleeping with a tv on loud or wearing ear piece. The walls are very thin. We could hear the woman next to us moaning very loudly and my dogs were very curious lol Also the rooms a little out dated but it didnt bother me. What did bother me wasnno fan in the bathroom. But overall i would stay here again .

Clearly a premium property in the 80s. Nice property, quiet rooms. Stained bed linens, toilets and showers moldy,movie theater carpets cleaner, furniture in dis repair. NO MAID service. Advertises restaurant and lounge, yes they have the facilities. However they only open them when the occupancy rate is high enough they can afford WA state wages to operate. Property is nice though. Stay down the block at the Holiday Inn, at least there you know what your getting for half the price.