Holiday Inn Express Hotel & Suites Woodbridge by IHG
About Holiday Inn Express Hotel & Suites Woodbridge by IHG
Featuring 2-star accommodations, Holiday Inn Express Hotel & Suites Woodbridge by IHG is located in Woodbridge, 16 miles from Huntley Meadows Park and 20 miles from George Washington Masonic National Memorial. The property is around 21 miles from Alexandria's Christ Church, 21 miles from Stabler-Leadbeater Apothecary Museum and 21 miles from Gadsby's Tavern Museum. The hotel features an indoor pool, fitness center and a 24-hour front desk. All guest rooms in the hotel are equipped with a flat-screen TV with cable channels. Guest rooms at Holiday Inn Express Hotel & Suites Woodbridge by IHG include air conditioning and a desk. A business center and vending machines with snacks and drinks are available on site at the accommodation. Carlyle House is 21 miles from Holiday Inn Express Hotel & Suites Woodbridge by IHG, while Old Town Waterfront is 21 miles away. Ronald Reagan Washington National Airport is 24 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel generally receives positive reviews for its cleanliness, comfortable beds, and friendly staff. The breakfast is also frequently praised. However, some guests have complained about noise, thin walls, and issues with the AC. Some reviews also mention problems with cleanliness in certain rooms and bathrooms.
- Cleanliness
- Comfortable beds and friendly staff
- Noise and thin walls
- Issues with AC and cleanliness in some rooms
- 5/5
The room was very clean and the front desk lady was so nice when we checked in. Will definitely be going back
- 3/5
Not my best option next time
- 5/5
Exceptional
- 4/5
Location and cleanliness Would have preferred to stay on side near parking lot. Opposite side had a lot of street noise & barking dogs at 6AM when dropped off at doggie daycare. Maybe next time.
- 5/5
I loved the staff here, everyone one was so nice and accommodating. Give them all bonuses!
- 5/5
The location was convenient for our needs. We always attempt to stay here when we travel to the area.
- 5/5
The location was convenient for our needs. We always attempt to stay here when we travel to the area.
- 5/5
Exceptional
- 4.5/5
Staff, the kindness and caring we had just arrived from being on the road wet and tired we rode the auto train from Florida to Lorton Virginia rough night but we were late getting away from the train station it was raining thankfully the hotel was just a half hour away but we got soaked. Tired wet hungry from riding in on a motorcycle, staff did everything they could to accommodate us till check in they offered the laundry room they let us park under the overhang off to the side, offered coffee ECT. We got a bite to eat got back and our room was ready can't thank them enough for the amazing and wonderful customer service and him going the extra mile to do everything he could to help. We will be back to visit, not sure of his name it was an absolute wonderful black gentleman that checked us in on May 22,2026 about 3:00pm can't thank him enough for his warm hospitality. ❤️ No complaints, the staff, hotel spot on.
- 4.5/5
No complaints, the staff, hotel spot on.
- 4.5/5
Clean, comfortable!, hot delicious breakfast, nice friendly staff, perfect pillows! Noisy loud doors in the morning. I woke up Sunday to constant doors slamming. The doors are extremely noisy when they close and for some reason Sunday morning it was constant
- 4.5/5
Clean, comfortable!, hot delicious breakfast, nice friendly staff, perfect pillows! Noisy loud doors in the morning. I woke up Sunday to constant doors slamming. The doors are extremely noisy when they close and for some reason Sunday morning it was constant
- 5/5
Only thing was barking dogs from kettle behind property was heard but not to the point that I wouldn't effect my staying there. Everything else was great.
- 5/5
Very clean room and the staff are knowledgeable, perfect breakfast
- 4/5
Too many homeless people are living in the woods just in front of the hotel , you have to be careful specially at night , they come from nowhere just in front of you asking for cigarettes or food and money . Indoor swimming pool is not heated. Breakfast is typically the same every day with a small variety of food , but it is OK.
- 5/5
Yes excellent
- 3/5
The water was shut off to my room without notice. When I asked the front desk clerk, the maintenance worker was there and gave a dismissive answer when I asked when it would be restored. Overall the front desk clerk (Mike) and maintenance person were dismissive, if not curt about the incident. When the water was finally turned back on there was quite a bit of water - hammer causing debris to come from the faucett.
- 5/5
The hotel was very nice. The lobby was clean and bright. The room was well maintained and the staff was friendly and helpful. A hot breakfast in the morning was also nice considering we were up and early both days we stayed there. We would definitely stay again.
- 5/5
Hotel was clean and convenient for our needs. The breakfast was great and nice selection. N/A
- 5/5
Hotel was clean and convenient for our needs. The breakfast was great and nice selection. N/A
- 5/5
It was very good
- 5/5
It was very good
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
The location was great. The lady at the front desk who checked us in was wonderful!
- 5/5
The location was great. The lady at the front desk who checked us in was wonderful!
- 5/5
Just what I needed - could walk to the restaurant next door, clean room, accommodating staff, great breakfast and reasonably priced
- 4/5
The location is close to patomac mills and many restaurants Too many homeless people are living in the woods just in front of the hotel , you have to be careful specially at night , they come from nowhere just in front of you asking for cigarettes or food and money . Indoor swimming pool is not heated. Breakfast is typically the same every day with a small variety of food , but it is OK.
- 5/5
I love this hotel. It seems like every time I book a room I get presidential treatment. Rooms are always clean, breakfast is always tasty, customer service is amazing. The one time I had a problem with the room was a crack in the TV and it must’ve happened with the guest before me and they solve the problem with no problem. Move me to another room and accommodated me with an extra hour before checking out. I will recommend this hotel to any and everybody.
- 4/5
The location, the staff friendliness. They also provided good complimentary breakfast. Room was spacious. Cleanliness can be improved. The toilet bowl had some urine stains at the base. Sofa also had some stains on it.
- 4/5
Will stay again. Thank you.
- 5/5
Location in convenient but industrial.
- 5/5
Very good
- 4/5
Very nice room, very nice staff and help!
- 2/5
This hotel was awful , SUPER dirty ( room,hall,elevator ) The smell in room literally made my child vomit
- 3/5
Pool was freezing, lobby and hallways smelled musty and moldy
- 5/5
Easy check-in process. Staff was friendly.
- 5/5
Exceptional
- 2/5
Disappointing
- 4.5/5
Superb
- 4/5
Close to the main road, some restaurants and convenience stores within walking distance. Potomac Mills is up the street. Lot of foot traffic around the property
- 4/5
Close to the main road, some restaurants and convenience stores within walking distance. Potomac Mills is up the street. Lot of foot traffic around the property
- 5/5
Exceptional
- 2.5/5
We had to have our room cleaned twice when we got there because there was hair all over the beds, on the sheets, pillows and top of the bed. No compensation was offered at all. After driving for 7 hours, tired and just wanted to get settled…we had to wait another hour just to get the room cleaned. I wouldn’t stay there again.
- 2.5/5
Breakfast was good. We had to have our room cleaned twice when we got there because there was hair all over the beds, on the sheets, pillows and top of the bed. No compensation was offered at all. After driving for 7 hours, tired and just wanted to get settled…we had to wait another hour just to get the room cleaned. I wouldn’t stay there again.
- 5/5
Trouble booking online
- 5/5
Booking online took several times to get booked.
- 4/5
Please take in consideration of people's food allergies. Nuts, dairy, etc...
- 5/5
Nothing
- 5/5
Friendly staff . Clean room
- 5/5
Clean, and friendly No complaints
- 1/5
Dirty, faucets-broken, no hot water
- 5/5
Very clean, staff very friendly
- 5/5
Clean and comfortable rooms with helpful staff
- 5/5
I was very clean and a great breakfast bar
- 5/5
The breakfast was good. There’s a nice variety of breakfast options available. The breads were fresh. The apples and oranges were nice looking and sweet. Hot and cold cereals were on the table. Hard boiled eggs and yogurt in the frig. It was a good meal!
- 5/5
Excellent and Clean
- 4/5
Very courteous staff and the room was very clean.
- 4/5
Very courteous staff and the room was very clean.
- 4/5
Breakfast - cinnamon buns were delicious . Eggs were bland
- 4/5
Breakfast - cinnamon buns were delicious . Eggs were bland
- 5/5
Clean, nice, good location, nice to have breakfast included
- 5/5
Clean, nice, good location, nice to have breakfast included
- 5/5
The staff was great and the room was clean
- 5/5
The staff was great and the room was clean
- 5/5
The room was extremely nice! I loved how they had a firm pillow and a soft pillow both which were labeled. The breakfast was also fantastic
- 5/5
All of the above, the staff s where very helpful
- 5/5
All of the above, the staff s where very helpful
- 5/5
Friendly clean and very close to everything Not enough towels but went to desk and got as many as I needed
- 3/5
Floors weren't as clean as they could be. Requested them to be mopped and no one came. Issue with getting enough linens.
- 4/5
Clean room. Hospitable people
- 4/5
Clean room. Hospitable people
- 3/5
Rooms went down in quality regarding the lighting, beds and ice machines being dirty on the top floor.
- 3/5
Rooms went down in quality regarding the lighting, beds and ice machines being dirty on the top floor.
- 4/5
The room was clean and staff was friendly. The breakfast was very good, one of the best compared to other hotel breakfasts. The heater had an element that was blowing cold air. When we checked out we spoke with staff about this problem.
- 4/5
The room was clean and staff was friendly. The breakfast was very good, one of the best compared to other hotel breakfasts. The heater had an element that was blowing cold air. When we checked out we spoke with staff about this problem.
- 5/5
Everything food , room , staff , real good vibe there
- 5/5
Everything food , room , staff , real good vibe there
- 4/5
Nice breakfast
- 4/5
Nice breakfast
- 4/5
Clean,nice staff .beds comfy Water in shower not hot enough-pool was closed off
- 5/5
The staff was professional and courteous. The room was spotless. One problem the in-room phone was not working did report it. Overall, it was Excellent.
- 5/5
The staff was professional and courteous. The room was spotless. One problem the in-room phone was not working did report it. Overall, it was Excellent.
- 3.5/5
Overall the room ambience doesn’t match with the price value of the room
- 4/5
Clean room. Recommend placing the night light on the inside of the bathroom rather than on the outside.
- 4/5
Clean room. Recommend placing the night light on the inside of the bathroom rather than on the outside.
- 5/5
Friendly staff
- 5/5
Friendly staff
- 5/5
Wonderful clean hotel. Check in process went smoothly.
- 5/5
Wonderful clean hotel. Check in process went smoothly.
- 5/5
great breakfast
- 4/5
Excellent hotel, but didn’t like the shower setup. Not a fan of having to hold the moveable shower head in my hand while I shower.
- 4/5
Excellent hotel, but didn’t like the shower setup. Not a fan of having to hold the moveable shower head in my hand while I shower.
- 4/5
Hotel should provide room slippers and safety locker and there should be more breakfast options.
- 4/5
Hotel should provide room slippers and safety locker and there should be more breakfast options.
- 4.5/5
great breakfast I liked everything
- 4.5/5
Didn't have breakfast but location was good Rooms were clean, hotel was good
- 5/5
Very friendly reception, clean comfortable rooms, great breakfast ( the best we have seen in a long time) and terrific location.
- 5/5
Very friendly reception, clean comfortable rooms, great breakfast ( the best we have seen in a long time) and terrific location.
- 5/5
Love the room and the front desk people Shout out to my TikTok Queen =))))
- 5/5
Love the room and the front desk people Shout out to my TikTok Queen =))))
- 5/5
Good breakfast, great environment
- 5/5
Good breakfast, great environment
- 4/5
The staff were friendly. The bed was very comfortable. There were strange noises at night (sounded like an alarm in another room nearby kept going intermittently) and there was fraying of bed sheets, shower was not fully clean (but I didn’t use it). Still, the bed and room was clean. Nice fridge and microwave and had enough outlets and ports. Loved that there was tea choices with keurig.
- 4/5
The staff were friendly. The bed was very comfortable. There were strange noises at night (sounded like an alarm in another room nearby kept going intermittently) and there was fraying of bed sheets, shower was not fully clean (but I didn’t use it). Still, the bed and room was clean. Nice fridge and microwave and had enough outlets and ports. Loved that there was tea choices with keurig.
- 5/5
Yes, the breakfast was amazing. I really enjoyed the hot breakfast.
- 5/5
Yes, the breakfast was amazing. I really enjoyed the hot breakfast.
- 1/5
Manager, She is nasty and talks fast do not listen, disrespectful and last but not lease VERY UNPROFESSIONAL - PLS. DON'T WRITE BACK i KNOW THE TRUTH. YOU GET "o" RATING FROM ME. IF YOU DO WRITE BACK i WILL BE FORCE TO TELL MY STORY. WHICH I TOLD CUSTOMER SERVICE AND THEY DON'T EVEN CARE AND DID NOT GET BACK TO ME. i WILL BE FORCE TO GO ON ALL SOICAL MEDIA AND EXPLAIN WHAT HAPPEN.
- 1/5
Manager, She is nasty and talks fast do not listen, disrespectful and last but not lease VERY UNPROFESSIONAL - PLS. DON'T WRITE BACK i KNOW THE TRUTH. YOU GET "o" RATING FROM ME. IF YOU DO WRITE BACK i WILL BE FORCE TO TELL MY STORY. WHICH I TOLD CUSTOMER SERVICE AND THEY DON'T EVEN CARE AND DID NOT GET BACK TO ME. i WILL BE FORCE TO GO ON ALL SOICAL MEDIA AND EXPLAIN WHAT HAPPEN.
- 5/5
We always dtay at holiday inn express nut girst time at this one...very impressed with breakfast...layout, food options, cleanliness etc we will be back
- 5/5
We always dtay at holiday inn express nut girst time at this one...very impressed with breakfast...layout, food options, cleanliness etc we will be back
- 5/5
Yes
- 5/5
Yes
- 5/5
Breakfast menu was good. Geat worked fine.
- 5/5
Breakfast menu was good. Geat worked fine.
- 2/5
The property is not kid friendly. The morning staff is very rude and would blame you on hearsay if you have kids under 10. Neighbours are not kod friendly and slight walking noise triggers them and they complain. Only good receptionist was Aisha in night shift. In the morning the people were just blaming left and right
- 2/5
The property is not kid friendly. The morning staff is very rude and would blame you on hearsay if you have kids under 10. Neighbours are not kod friendly and slight walking noise triggers them and they complain. Only good receptionist was Aisha in night shift. In the morning the people were just blaming left and right
- 5/5
Friendly staff at the front desk. Very helpful and very understanding.
- 5/5
Friendly staff at the front desk. Very helpful and very understanding.
- 5/5
From the moment I arrived, the customer service was exceptional. The staff was friendly, professional, and went out of their way to make me feel welcome. Check-in was effortless—quick, smooth, and stress-free—which set the tone for a relaxing stay. The highlight of my morning was the hearty breakfast offered by the hotel. There was a wide variety of options, all fresh and delicious, making it the perfect start to my day. Overall, my stay at Holiday Inn Express Woodbridge exceeded my expectations. Between the excellent customer service, ease of check-in, and satisfying breakfast, I would highly recommend this hotel to anyone visiting the area!
- 5/5
From the moment I arrived, the customer service was exceptional. The staff was friendly, professional, and went out of their way to make me feel welcome. Check-in was effortless—quick, smooth, and stress-free—which set the tone for a relaxing stay. The highlight of my morning was the hearty breakfast offered by the hotel. There was a wide variety of options, all fresh and delicious, making it the perfect start to my day. Overall, my stay at Holiday Inn Express Woodbridge exceeded my expectations. Between the excellent customer service, ease of check-in, and satisfying breakfast, I would highly recommend this hotel to anyone visiting the area!
- 3/5
Breakfast is 6-8 if I was a worker and had to get to work fine but I a retired and missed breakfast both times because I get up at 830 like most retired people or people not in a hurry. My friend got cereal and waited they closed the kitchen so she could not get milk for her cereal. There was NO sausage, bacon, oatmeal, scrambled eggs or drinkable milk. Front Desk was very polite and friendly. But I will not stay there again. Why pay extra for breakfast when you don't get it, why pay for pool when its too cold to get in, sure they heated it after we started swimming but then its already 10 pm.
- 3/5
Breakfast is 6-8 if I was a worker and had to get to work fine but I a retired and missed breakfast both times because I get up at 830 like most retired people or people not in a hurry. My friend got cereal and waited they closed the kitchen so she could not get milk for her cereal. There was NO sausage, bacon, oatmeal, scrambled eggs or drinkable milk. Front Desk was very polite and friendly. But I will not stay there again. Why pay extra for breakfast when you don't get it, why pay for pool when its too cold to get in, sure they heated it after we started swimming but then its already 10 pm.
- 5/5
Rooms were spotless. Staff was ver hospitable, especially the mother and daughter team! All of the housekeepers were very professional and accommodating. I spend a few days on location just because the staff made feel like family. After spending so much time in-transit with a big truck this was the perfect place to refresh!!!
- 5/5
Rooms were spotless. Staff was ver hospitable, especially the mother and daughter team! All of the housekeepers were very professional and accommodating. I spend a few days on location just because the staff made feel like family. After spending so much time in-transit with a big truck this was the perfect place to refresh!!!
- 5/5
All good
- 5/5
All good
- 5/5
Everything is good.
- 5/5
Everything is good.
- 5/5
Breakfast was good. Nice variety. Temperature in the room was fine.
- 5/5
Breakfast was good. Nice variety. Temperature in the room was fine.
- 4/5
Everything was great except one issue where we asked for clean towels and it was forgotten. But otherwise I would highly recommend this hotel! Very clean, friendly staff and fabulous breakfasts!
- 4/5
Everything was great except one issue where we asked for clean towels and it was forgotten. But otherwise I would highly recommend this hotel! Very clean, friendly staff and fabulous breakfasts!
- 4/5
Great stay and nice breakfast
- 4/5
Great stay and nice breakfast
- 5/5
- 5/5
- 5/5
Pleasant, friendly staff, and very clean room. The whole hotel was clean including outside entrance. The breakfast had plenty of selection and the area was clean.
- 5/5
Pleasant, friendly staff, and very clean room. The whole hotel was clean including outside entrance. The breakfast had plenty of selection and the area was clean.
- 5/5
Clean room and staff accommodating. The only complaint I have is the toilet is very low and nothing to hold onto stand. But other than that for me personally, the stay was great.
- 5/5
Clean room and staff accommodating. The only complaint I have is the toilet is very low and nothing to hold onto stand. But other than that for me personally, the stay was great.
- 5/5
Clean Conventient and Friendly Staff
- 5/5
Clean Conventient and Friendly Staff
- 4/5
Clean room but bathtub needs a rubber mat. I slipped in the tub.
- 4/5
Clean room but bathtub needs a rubber mat. I slipped in the tub.
- 5/5
Me encantó todo muy buen servicio
- 5/5
Me encantó todo muy buen servicio
- 4/5
Very nice
- 4/5
Very nice
- 4/5
Very nice
- 4/5
Very nice
- 5/5
Great and clean hotel. Nice breakfast.
- 5/5
Great and clean hotel. Nice breakfast.
- 5/5
The hotel room was great. The breakfast was great too.
- 5/5
The hotel room was great. The breakfast was great too.
- 5/5
All good at this holiday inn.
- 5/5
All good at this holiday inn.
- 5/5
Good stay
- 5/5
Good stay
- 1/5
Expedia would not honor our military discount or let us cancel so the hotel could honor it.
- 1/5
Expedia would not honor our military discount or let us cancel so the hotel could honor it.
- 5/5
Clean and close to shopping and restaurants.
- 5/5
Clean and close to shopping and restaurants.
- 5/5
It was great
- 5/5
It was great
- 5/5
I was looking forward to scrambled eggs and sausage links but there was none.
- 5/5
I was looking forward to scrambled eggs and sausage links but there was none.
- 4/5
This hotel is my go to when I’m am in town. My other favorite was sold out and this is my second favorite. I enjoy this place, I don’t enjoy the rude manger who is not patient and pretty much by force kicked me out and did not return my incidental fee because I wasn’t ready to leave at 11am check out with my toddler. I came back for a second visit and I had a terrible check in experience, I will be back for a third visit soon in the next six month and I hope this experience tops the last two. I do enjoy the convenience of this location so I’ll be back and on guard
- 4/5
This hotel is my go to when I’m am in town. My other favorite was sold out and this is my second favorite. I enjoy this place, I don’t enjoy the rude manger who is not patient and pretty much by force kicked me out and did not return my incidental fee because I wasn’t ready to leave at 11am check out with my toddler. I came back for a second visit and I had a terrible check in experience, I will be back for a third visit soon in the next six month and I hope this experience tops the last two. I do enjoy the convenience of this location so I’ll be back and on guard
- 5/5
Clean, polite staff, adequate breakfast selection. Great value for the price.
- 5/5
Clean, polite staff, adequate breakfast selection. Great value for the price.
- 5/5
Rooms were clean and there was Plenty of parking. Will definitely recommend.
- 5/5
Rooms were clean and there was Plenty of parking. Will definitely recommend.
- 5/5
Holiday Inn was one of the hotels I truly enjoyed during my visit to DC. We chose it mainly because of its convenience, it was closest to our host who would be driving us around. That decision worked out well for us, since public transport in this area might not be the easiest, but if you have a car, you’ll find plenty of shops, restaurants, and places to explore nearby. The hotel itself made a really good impression. From the moment we checked in, everything felt clean and well-kept. I especially loved our room. It was simple yet thoughtfully designed, spacious enough to move around comfortably, and equipped with everything we needed to feel at home. Breakfast was a pleasant surprise too. While not overly fancy, it was more than decent and gave us a good start for our days of exploring. The staff also stood out to me. They were consistently courteous, helpful, and attentive, which made the stay even more enjoyable. Overall, this Holiday Inn gave me exactly what I was hoping for: comfort, convenience, and a welcoming atmosphere. I wouldn’t hesitate to
- 5/5
Holiday Inn was one of the hotels I truly enjoyed during my visit to DC. We chose it mainly because of its convenience, it was closest to our host who would be driving us around. That decision worked out well for us, since public transport in this area might not be the easiest, but if you have a car, you’ll find plenty of shops, restaurants, and places to explore nearby. The hotel itself made a really good impression. From the moment we checked in, everything felt clean and well-kept. I especially loved our room. It was simple yet thoughtfully designed, spacious enough to move around comfortably, and equipped with everything we needed to feel at home. Breakfast was a pleasant surprise too. While not overly fancy, it was more than decent and gave us a good start for our days of exploring. The staff also stood out to me. They were consistently courteous, helpful, and attentive, which made the stay even more enjoyable. Overall, this Holiday Inn gave me exactly what I was hoping for: comfort, convenience, and a welcoming atmosphere. I wouldn’t hesitate to
- 5/5
Great survive from everyone I had an interaction with.
- 5/5
Great survive from everyone I had an interaction with.
- 5/5
Everything was nice, breakfast could be better.
- 5/5
Everything was nice, breakfast could be better.
- 4/5
The staff was most helpful in accommodating a switch to an ADA-certified room.
- 4/5
The staff was most helpful in accommodating a switch to an ADA-certified room.
- 5/5
Had a wonderful day
- 5/5
Had a wonderful day
- 4/5
The staff here are always wonderful! Diamond was a great help and super friendly. The shower could use some updating, new shower head and better shower curtain. Otherwise the bed was comfortable and the room was great. Will definitely stay here again.
- 4/5
The staff here are always wonderful! Diamond was a great help and super friendly. The shower could use some updating, new shower head and better shower curtain. Otherwise the bed was comfortable and the room was great. Will definitely stay here again.
- 5/5
Nice location with nearby shopping and dinning.
- 5/5
Nice location with nearby shopping and dinning.
- 5/5
Really nice hotel
- 5/5
Really nice hotel
- 5/5
Excellent area. Room was clean, beds were comfortable, and continental breakfast was good. Plenty of places to shop and dine.
- 5/5
Excellent area. Room was clean, beds were comfortable, and continental breakfast was good. Plenty of places to shop and dine.
- 5/5
The room was very clean, the staff was great and the WiFi was great.
- 5/5
The room was very clean, the staff was great and the WiFi was great.
- 5/5
Excellent customer service. Toilet overflowed and staff came to resolve promptly and neatly. Kudos to housekeeper Evelyn, houseman Victor and Assistant General Manager Jami.
- 5/5
Excellent customer service. Toilet overflowed and staff came to resolve promptly and neatly. Kudos to housekeeper Evelyn, houseman Victor and Assistant General Manager Jami.
- 4/5
The water pressure and temperature were stellar. I really enjoyed the beach balls in the pool area, it was a nice touch and a lot of fun. The only negative was that one of the towels had threads off the sides and a couple of wash cloths were not completely clean. It was a bit humid in the room when we raised the temperature.
- 4/5
The water pressure and temperature were stellar. I really enjoyed the beach balls in the pool area, it was a nice touch and a lot of fun. The only negative was that one of the towels had threads off the sides and a couple of wash cloths were not completely clean. It was a bit humid in the room when we raised the temperature.
- 3/5
The room had a bad smell
- 3/5
The room had a bad smell
- 5/5
Front desk very helpful even at 2AN. Coffee great, shower pressure wonderful, mattresses comfortable .
- 5/5
Front desk very helpful even at 2AN. Coffee great, shower pressure wonderful, mattresses comfortable .
- 5/5
The egg omletes! They could be warmer though.
- 5/5
The egg omletes! They could be warmer though.
- 5/5
The lady who checked us in was so friendly. She made us feel right at home.
- 5/5
The lady who checked us in was so friendly. She made us feel right at home.
- 2/5
The property management needs to give close attention to the cleanness of the rooms. We spotted ants and roaches inside the room. The room was not cleaned the second day into our stay and when I requested the front desk to have it cleaned, I was told by the receptionist that the cleaning crew will be about to leave. However, I made sure to take the 'Don't disturb' door tag out before I left the room in the morning in the hope to be cleaned. So, we had to sleep in uncleaned room with no basics replenished.
- 2/5
The property management needs to give close attention to the cleanness of the rooms. We spotted ants and roaches inside the room. The room was not cleaned the second day into our stay and when I requested the front desk to have it cleaned, I was told by the receptionist that the cleaning crew will be about to leave. However, I made sure to take the 'Don't disturb' door tag out before I left the room in the morning in the hope to be cleaned. So, we had to sleep in uncleaned room with no basics replenished.
- 4/5
The only downside was that my dad fell getting pout of the tub/shower. There was not a nonslip mat of any kind and he tried to grab on the curtain to break the fall but that tore down along with his fall. I also loved the inside pool. It was a bit cold but once I eased myself in and started moving around it warmed up but it would be great if they could have a lil warmer pool. Just a suggestion.
- 4/5
The only downside was that my dad fell getting pout of the tub/shower. There was not a nonslip mat of any kind and he tried to grab on the curtain to break the fall but that tore down along with his fall. I also loved the inside pool. It was a bit cold but once I eased myself in and started moving around it warmed up but it would be great if they could have a lil warmer pool. Just a suggestion.
- 5/5
It was fine
- 5/5
It was fine
- 5/5
Everything clean
- 5/5
Everything clean
- 5/5
Clean updated bathroom, comfortable beds with extra pillows and a useful desk lamp made my stay great. My only issue was that breakfast ended at 9am which I missed out on. I did make coffee though which was great.
- 5/5
Clean updated bathroom, comfortable beds with extra pillows and a useful desk lamp made my stay great. My only issue was that breakfast ended at 9am which I missed out on. I did make coffee though which was great.
- 4/5
The staff here is excellent. Breakfast has many choices. The walls are very thin, you can hear phone conversations from other rooms.
- 4/5
The staff here is excellent. Breakfast has many choices. The walls are very thin, you can hear phone conversations from other rooms.
- 5/5
Great hotel, clean, soft bed nice breakfast
- 5/5
Great hotel, clean, soft bed nice breakfast
- 4/5
Hotel was clean, staff were friendly and polite. Breakfast included was fairly good. Would recommend having additional staff during that time as a couple of items needed to be refilled but the staff member was moving quickly.
- 4/5
Hotel was clean, staff were friendly and polite. Breakfast included was fairly good. Would recommend having additional staff during that time as a couple of items needed to be refilled but the staff member was moving quickly.
- 5/5
The hotel is very nice and the staff only was very friendly the thing i woukd complain about was the shower did not have hot water we had to take a cold shower not super cold but the water did not get warm other than that is was fine and we would definitely stay there again
- 5/5
The hotel is very nice and the staff only was very friendly the thing i woukd complain about was the shower did not have hot water we had to take a cold shower not super cold but the water did not get warm other than that is was fine and we would definitely stay there again
- 5/5
Hotel was pleasant enough with good breakfast options. Service and room was good and the area seemed fine with shops/food outlets nearby.
- 5/5
The breakfast is great
- 3/5
The Check in was fast and friendly, however when I got to my room I noticed the entry way floor was dirty, like it hadn’t been swept. The corner where my bed was looked like it hadn’t seen a vacuum in years! Would not stay here again.
- 1/5
The overall condition of the hotel was very onsanitary
- 5/5
Clean, and good buffet breakfast
- 5/5
Came in late. Brought bikes right in the room easy in and out. Great breakfast. Great peoplw
- 5/5
Close to a lot of shopping
- 2/5
Shower head was extremely dirty and moldy, water flow was terrible although we didn’t use the shower due to the condition of the shower head. There was also the issue of dried blood yes dried blood on the pillow case. This was my second stay and it will be my last.
- 3/5
I loved how convenient the location of the hotel was, also found the Dining and Shopping options around the hotel to be very diverse and abundant. The property looked appealing and welcoming. What I did not like was that we found stains on the shams and sheets of the bed and that toothpaste had not been cleaned up in the bathroom around the sink area.
- 5/5
Great
- 3/5
The hotel is average at best, bath towels are ripped and tattered. Bathroom floors are dirty, I wiped the wet floor in front of the shower and the towel had dirt on it.
- 3/5
Hallways bad odor elevator dirty bed terrible over all it’s a one night hotel
- 5/5
What a great place to stay. The room had plenty of space, the hot breakfast was fantastic. Nice quiet place to get a nights sleep before getting on the Autotrain. We will definitely stay there again and maybe even spend 2 nights. The staff was pleasant and easy to deal with.
- 5/5
Everything was fine
- 5/5
The room was big enough and the beds were comfy. Air conditioner was great. The breakfast had multiple hot options and was above average. It was clean and stocked adequately
- 5/5
Room had great bedding
- 5/5
Excellent
- 5/5
Family of five. The stay was excellent. Staff was great and they were always doing something, especially cleaning around. The only thing I would suggest, is to move the smoking area away from entrances, specifically the main entrance. It stunk up the entrance, plus it is not a good look at first glance.
- 5/5
We had a great stay at this hotel! Everything was clean, comfortable, and well-organized. The staff was friendly and helpful, and the location was perfect for what we needed. We really appreciated the smooth check-in and check-out process. Would definitely stay here again and recommend it to others!
- 5/5
Convenient location. Quiet. Most comfortable mattress.
- 5/5
Our stay was excellent in every category. The room was spacious and clean. I would definitely stay there again.
- 4/5
Good
- 4/5
No frills. Clean. Impressive water pressure(shower). Staff was helpful.
- 4/5
Quiet, clean and in a great location
- 4/5
Hotel was nice, needs some updating. Try and stay on the top floor, sounded like a herd of elephants walking around above us. Also get a room next facing the highway, its very noisy. It was in a convenient spot and staff were great!
- 5/5
Jami made our stay special. Nice and helpful!! Will come back.
- 5/5
Our stay was perfect.
- 5/5
I don't know why I don't always choose Holiday Inn Express hotels....they are amazing! Super comfortable beds/sheets/pillows (soft & firm); full-size bottles of lotion, hand soap, shampoo, conditioner, & body wash (all brand name); front desk very helpful when checking in; food at breakfast had an impressive variety of hot & cold items.
- 5/5
Very friendly staff and good selection at breakfast
- 4/5
We were in town visiting our son who is stationed at Quantico. so this hotel was a nice in between from base and then we could go visit DC easily. hotel was clean, staff very friendly. We LOVED the breakfast. was a great start to our day before we walked the miles around DC. Only a couple issues. 1, was that the pool was out of service while we were there. not a huge issue, but slightly disappointing. 2. the rooms are not really soundproof. we had a tour bus of young kids there a couple nights. they were being kids.. but it sounded like they were going to fall through the ceiling above us.. bouncing balls, or something.. again. .kids being kids.. was only a night or 2 like that. nothing the hotel can be blamed for. would definitely stay here again.
- 4/5
Smooth check in. Staff was very professional.
- 5/5
I enjoyed the breakfast and pool. It was very convenient to everywhere that I need to go. Friendly customer service and staff. Thank you very much
- 5/5
Everything was great.
- 1/5
I wanted to leave after the first night but since it was after noon the front desk said they had to charge me for a second night. After I woke up the second day there was a nasty brown roach in the bathroom scurrying about. I took multiple photos and video so it could not be disputed. It made me feel disgusting. When I checked out they did not ask how my stay was or anything. I will be filing a complaint with the appropriate people.
- 5/5
Easy check in. Friendly staff
- 5/5
Staff was nice and most importantly clean.
- 4/5
Nice & clean. Newer rooms are very functional & well laid out. However, the total price (room, taxes, & fees) of a king bed room totalled $309 per night which is too expensive. Next time we'll shop around for sure.
- 5/5
The staff were so nice!! No matter the time of day, they met us with a cheerful hello! The breakfast also did not dissapoint, with on the spot pancakes, eggs, bacon, oatmeal, bagels, patries, yogurt and more, you definitely could not ask for more! Rooms were clean and well managed. I highly recommend this Holiday Inn Express
- 4/5
Neat and clean
- 3/5
Average overall
- 5/5
Nice room, nice cozy indoor pool, normal simple free breakfast. Can't complain about anything.
- 3/5
Bathroom not clean enogh like towel, small insect.
- 5/5
Easy and pleasant
- 5/5
The hotel was clean, the checking process was easy.
- 4/5
Convenient to shopping
- 2/5
Staff were short and did not explain all expectations. We have not received our refund from our trip.
- 4/5
Your average hotel, no frills, but for the price it was cool. Room was clean and spacious. Bed was comfortable and shower pressure was good. Lots of stores and restaurants nearby. However, you could hear everything thru the thin walls. We were greeted with an attitude by the Front desk clerk (Toya), as a few of us waited 10/15 mins before she came down the elevator and proceeded on her personal call while checking us in. We weren’t sure if she was talking to us or them. Later in the evening and throughout our stay she was pleasant, but 1st impressions are everything and I’m really big on customer service. After all, I can get a bed anywhere, I choose to pay for service.
- 5/5
Nice hotel
- 4/5
I have been staying at holiday inns since a child with family I always have a great stay now being a grandmother I stay with my grandsons this trip the only concern was pool it needed more attention, the air conditioner in room was very loud, staff was very friendly and professional
- 3/5
They had nice customer service, but my room smelled moldy, and you can hear the people above you. The elevator was very creepy. It’s definitely an older unkept building. I wouldn’t stay there again.
- 5/5
Convenient location, many dining options.
- 4/5
Nice room, friendly staff, wasn’t warned pool was closed upon checkin and we picked this hotel specifically for the indoor pool, didn’t know until day 2 when we tried to swim and kids were very disappointed
- 4/5
i generally use HI express when on the road as the rooms are clean and locations are convenient
- 2/5
We booked a stay at the Holiday Inn Express Hotel & Suites Woodbridge VA. It was supposed to be for 2 queen size beds, but only realized the next morning that the reason we were so cramped, was because the beds were full size, not queens.
- 4/5
Clean beside the tube drain water will not go down while taking a shower I hated that other than that ok
- 5/5
Very close to my families home the check in was quick and the hotel very clean. Free parking and WiFi and breakfast!
- 4/5
Very nice for the price and convenience to AutoTrain
- 5/5
Toya was so pleasant and she shared her love for purple along with my daughter. She made us feel welcomed and had a great sense of hospitality.
- 2/5
Our room was dirty and there was hair in the sink and tub. The hotel was very noisy and it was hard to het a good nights sleep.
- 5/5
I booked last minute for my husband. Room was clean and staff was friendly.
- 3/5
The staff was wonderful, engaging, polite, and very helpful. Unfortunately, we could hear everything through the walls around us and the floors above us. Also, the fan in the heating/cooling unit would kick in on high and make a really loud noise and wake us up. The bathroom fan worked well, but it also had a very high pitch screech when it was turned on. It’s an older building.
- 5/5
l had a great time
- 5/5
Very comfortable, very friendly and extremely sociable
- 5/5
It was a pleasant stay
- 5/5
Very clean .
- 5/5
Very friendly staff! Shopping is close by
- 5/5
We had a horrible night here. Checked in at 7pm and our paperwork and check-in with Toya was amazing. Room was spacious and clean. Fell asleep at 10p. All was well until the fire alarm went off at midnight. We got dressed, ready to walk out door... it shut off. Undressed, had just fallen back to sleep and it went off again! We packed up and checked out. Afyer all, the point of getting a hotel room is to sleep. It was probably a fluke. Its a great hotel and deserves 5 stars.
- 5/5
The property was clean ..easy check in comfortable rooms
- 4/5
Very nice staff. We could get into our room early. Clean, plenty of room, comfortable, great pillows, and quiet. Good price. Good, hot breakfast. Would stay here again. Plenty to do nearby.
- 5/5
Amazing, very clean, friendly staff, and the the breakfast always in Holiday Inn is good but here was really delicious. Definitely I recommend and we will come back and stay more days, because our stay was comfortable and safe.
- 5/5
Bed was amazing. Check in Staff super friendly super efficient. Ty.
- 5/5
Excellent service
- 5/5
Good breakfast.
- 5/5
Staff was friendly and very professional!
- 5/5
It was a one night stay. We were very pleased with everything in the hotel. The room was very spacious, bed comfortable, bathroom very clean and with good amenities. The hotel surrounding and parking well lighted. We had stayed a couple of times in another hotel (we loved it)?in the same area and we just decided to try another one - the Holiday Inn was worth it.
- 5/5
Breakfast
- 5/5
Good overall
- 5/5
Fast checkin. Clean room. Delicious breakfast.
- 5/5
This gem was a 1/2way stay for a quick girl's trip which worked out perfectly. We are already looking forward to staying here again. It was the perfect spot (easy access to great restaurants & shopping) & the price was icing on the cake. Thank you!!!
- 5/5
Nice and clean room and clean bathroom. The staff was very courteous. Overall a very pleasant stay.
- 5/5
A
- 5/5
Friendly staff, good breakfast options, excellent water pressure in shower.
- 1/5
Stayed here a month ago and still haven’t gotten my deposit back, even after calling SEVERAL times.
- 5/5
Great location near so many places I needed to visit.
- 1/5
Manager was extremely unprofessional and down right aggressive and rude. Never staying there again
- 5/5
All went well. The location is convenient and clean. It’s also around restaurants and the highway. This was our second stay in 4 days. The free breakfast was especially nice with the biscuits n gravy and the pancake maker was right on point. We may return in the near future. I recommend this place for a couple of nights on your journey south.
- 5/5
Very nice. Ill stay there again.
- 4/5
It is okay
- 2/5
In bed bug
- 4/5
It is average in standard.
- 5/5
Staff were very nice. I was impress with the breakfast. I loved that the hotel provided disposable plastic gloves for guests to put on before they can get breakfast. Rooms were nice, beds were very comfortable. I liked that parking was provided free of charge. I also I liked that Microwave was in the room. We were able to bring leftovers from restaurants and eat them the next day, which saved us some money and time from. The only think I didn't like was the carpet in the room was very old and had a bad odor, but after we got over the smell after the first night.
- 5/5
Very nice
- 4/5
Couple getaway. Clean hotel, great service great location.
- 5/5
The staff we're out of this world. They were all so friendly and accommodating and welcoming. We stayed for a week and felt right at home. The breakfast was excellent. The rooms were comfortable and very clean and spacious. I would highly recommend them and would go back to that location when traveling in the area.
- 5/5
We did not stay long. They had an indoor pool that we did not use, but it was nice to see several families enjoying their stay. Breakfast was good and the area was clean. The room looked like it had been recently updated except for the carpet. The newness of everything dated the carpet. The bed was comfortable.
- 5/5
Great location. Next door to Potomac Mills
- 4/5
What was very unfortunate, was the rug and tile floor were very dirty. My feet got dirty walking barefoot within my room. Unfortunately rug needs serious shampooing and tile floor needs a serious scrubbing with machine, mopping is not sufficient and one of the pillowcases was stained that looked like blood. We noticed that there were barely any housekeepers around so I'm guessing shortage of staff is an issue. Room pricing was a bit high for an average room and only for a 2night stay, but we cannot deny we were quite comfortable.
- 5/5
Quiet clean hotel - loved gym pool and breakfast!
- 3/5
Filthy floors and bathroom walls.
- 5/5
My husband and son stayed there for few days before my son went to the marine base. They rarely comment on the hotel but this time they were really happy for the staying and asked me to book this hotel for future trips
- 2/5
Not the cleanest place
- 5/5
Weekend getaway for my wife and myself. The hotel was great second time staying. Will stay again.
- 5/5
We stayed overnight two separate times and it was a smooth check in, comfortable beds, very clean, and great local dining. Staff was very friendly as well
- 5/5
Great place, quiet
- 4/5
Very friendly staff
- 4/5
Beds and pillows were very comfortable and breakfast was good
- 4/5
Very loud at 6am with garbage trucks and tractor trailers. Woke me up. But overall was a great experience
- 4/5
Good affordable, clean hotel. We come back.
- 5/5
Pool was very nice. Room are very comfortable, check in was quick and easy.
- 5/5
everything meet my needs / nice bed
- 5/5
Very pleasant and peaceful
- 5/5
Great location near many stores. Staff was friendly and breakfast was very good too. I loved they has a soda fountain in the buffet. Stayed at many places and this is not common. Definitely a plus!
- 4/5
Room was clean enough and staff was friendly, but the room was kind of outdated
- 5/5
Excellent
- 4/5
Nice staff, good breakfast.
- 5/5
The breakfast was hot and the quietness!
- 5/5
Rooms were clean. The indoor pool was warm like a bathtub. The breakfast was warm and good. The front desk people were very nice and friendly.
- 3/5
Convenient location
- 3/5
Staff was friendly and breakfast was good. Cleaning needs a lot of improvement. Desk top and remote were visibly smudgy. Shower was dingy/old and had hair in it. Carpet was stained and there was pop bottle caps under one of the headboards on the floor. Not thorough cleaning at all. Beds were clean and comfy and air conditioning worked. We booked last minute, in town to visit someone in the hospital 5 mins away. It served it's purpose but wouldn't stay there again.
- 5/5
We enjoyed our stay. Beds were so comfy! Just what we needed after a day of traveling
- 5/5
Convenient, clean, great breakfast, easy parking and friendly staff. We will be back!
- 4/5
3 days, no room cleaning or replacement of towels
- 4/5
Clean room and bathroom. Breakfast was better than most hotels.
- 5/5
Lots of noise. Seems like zero insulation on walls and floors. Could hear kids crying, people talking.
- 4/5
Very comfortable stay
- 5/5
The staff was professional and friendly. The breakfast was very good. My room was clean and comfortable.
- 5/5
The hotel offers free breakfast which literally has everything you wish to eat in the morning.
- 4/5
Great place
- 3/5
Wish it was more cleaner and the AC would work better
- 3/5
The hotel was quiet and the staff was very friendly, but the hotel food was disgusting and the rooms were not entirely clean and had a nasty smell to it.
- 5/5
Easy parking and quiet environment
- 4/5
It was comfortavle for the night. Would stay here again.
- 4/5
One of the queen mattresses had a hole (or permanent depression) in it. Other than that, clean, pleasant staff not to noisy, decent breakfast… overall not bad
- 4/5
Wonderful stay . Clean. Friendly staff. Breakfast was excellent!!
- 5/5
Nice stay
- 4/5
Could use some updating. Elevator was questionable at times and the walls are very thin.
- 4/5
We always like everything about Holiday Inn Express & Suites. I love the large bathroom counters. The beds and linens are always so comfortable too. I really like the yogurts, fruit and cheese omelets at breakfast and the coffee is great too! Everything is placed logically and easy to navigate!
- 5/5
The guy at the desk was so friendly. Hotel was just what we needed.