Townhouse Winston Salem - University

Nothing Not clean to noise people hang out and loud

The gentleman at the front desk tried his best to accommodate me and my family, he even helped carry our bags from room to room. He seemed embarrassed about the conditions of each room. Immediate disaster. Very unkempt. I was moved to 3 rooms due to unacceptable conditions. Each room was a nightmare. Floor was sticky, bedding was stained and some had cigarette burns on the linens. Pillow under pillow cases were beyond filthy! Each room had a ruminating smell of urine and cigarettes. Oh, how could I forget, our first room had no toilet seat! The outside environment was extremely loud, people arguing, loud music, and this was all at 1am when we arrived after traveling all day long.

Pleasant

Bad

Good

There was nothing I liked Roaches and nothing but junkies as well staying there , also it say permanently closed so can’t even call.

Pleasant

The dead roaches stuck to the wall and cigarette burns in the bed covering all contributed to the rating. The hotel did not even have the attention to detail to install a lampshade on the bedside lamp.

Stayed 4 hours then went to another hotel

Nothing, you guys allowed me to reserve it. Yet they were sold out. Nothing, you guys allowed me to reserve it. Yet they were sold out.

The picture they advertise is not the picture of the property whereyou stay.The water did not go down the drain and the toilet kept overflowing. The ambulance came out because the occupants in the hotel kept fighting.

Good

Passable

Stayed 4 hours then went...

Bad

Didn't have the accommodations I reserved

booking.com website is very misleading. There is no free continental breakfast which is the reason I booked this stay. I requested a 1st floor non-smoking king room in February 2026 & I was told that those rooms were fully booked @ 3 PM upon our arrival on May 1, 2026. The parking lot was not even full when we arrived nor when we left in the morning. When we entered this place, the name of OYO Townhouse was no longer visible since the name was changed to Quality Inn in October 2025, according to the guy who checked us in. I requested another set of towels upon entering the room which had only one set of towels. The bathroom shower curtain was folded over the rod. I also asked him how to open the closet to hang our clothes since there were no handles on the stand-up closet and only 2 hangers inside. Same guy didn’t seem to want to make things right. I asked for another room, and he said that he could probably get me another room on the third floor looking the same as this one. There is no third floor! He said there was another handicap room on the first floor with a double bed. There are no elevators and the outside had so much trash in the corridors. We are elderly in our 70’s & 80’s so steps are a problem. The sheets were soiled and there was no comforter as pictured – just 2 sheets. I had to pull the plug on the microwave in the middle of the night since the microwave kept beeping. We did not use the microwave during our stay. There was also a broken wall socket in the room as well as hardly any light bulbs that worked. We had to move the working light bulbs to areas we needed. I told the guy at the front desk that I was very discouraged, but it didn’t matter to him. I feel that we should receive a full refund. I would have left if I hadn’t paid ahead of time. I would not recommend this place. Upon entering, the reception area is enclosed and the glass is broken. That’s not a good impression! Attached are pictures of the broken glass in reception area, no handles on clothes closet, broken wall socket, only 1 lightbulb over the vanity instead of 3, shower curtain.

booking.com website is very misleading. There is no free continental breakfast which is the reason I booked this stay. I requested a 1st floor non-smoking king room in February 2026 & I was told that those rooms were fully booked @ 3 PM upon our arrival on May 1, 2026. The parking lot was not even full when we arrived nor when we left in the morning. When we entered this place, the name of OYO Townhouse was no longer visible since the name was changed to Quality Inn in October 2025, according to the guy who checked us in. I requested another set of towels upon entering the room which had only one set of towels. The bathroom shower curtain was folded over the rod. I also asked him how to open the closet to hang our clothes since there were no handles on the stand-up closet and only 2 hangers inside. Same guy didn’t seem to want to make things right. I asked for another room, and he said that he could probably get me another room on the third floor looking the same as this one. There is no third floor! He said there was another handicap room on the first floor with a double bed. There are no elevators and the outside had so much trash in the corridors. We are elderly in our 70’s & 80’s so steps are a problem. The sheets were soiled and there was no comforter as pictured – just 2 sheets. I had to pull the plug on the microwave in the middle of the night since the microwave kept beeping. We did not use the microwave during our stay. There was also a broken wall socket in the room as well as hardly any light bulbs that worked. We had to move the working light bulbs to areas we needed. I told the guy at the front desk that I was very discouraged, but it didn’t matter to him. I feel that we should receive a full refund. I would have left if I hadn’t paid ahead of time. I would not recommend this place. Upon entering, the reception area is enclosed and the glass is broken. That’s not a good impression! Attached are pictures of the broken glass in reception area, no handles on clothes closet, broken wall socket, only 1 lightbulb over the vanity instead of 3, shower curtain.

Nothing, you guys allowed me to reserve it. Yet they were sold out. Nothing, you guys allowed me to reserve it. Yet they were sold out.

Exceptional

I didn't like that there was no remote to the Tv, no cups in the room, no ashtray in the smoking room

Location and nothing more The people hanging outside the entire hotel, the clerk at the front desk’s attitude, the fact that the lights would not work in my room. I requested a refund as my card was ran upon arrival. The clerk did so but booking charged my card as well for a room I didn’t stay in! I still have not received my money back from booking.com.

I like the pricing I didn't like that there was no remote to the Tv, no cups in the room, no ashtray in the smoking room

Location and nothing more The people hanging outside the entire hotel, the clerk at the front desk’s attitude, the fact that the lights would not work in my room. I requested a refund as my card was ran upon arrival. The clerk did so but booking charged my card as well for a room I didn’t stay in! I still have not received my money back from booking.com.

Location

Location

Bad

It’s close to the highway It has roaches

It has roaches

Location The rooms wasn't very clean

The rooms wasn't very clean

Convenient Property was a little run down and staff was not welcoming and had vagrants hanging around

Nothing it wasn’t clean rooms smelled like smoke outside was disgusting trash and beds outside everywhere

Convenient Property was a little run down and staff was not welcoming and had vagrants hanging around

Nothing it wasn’t clean rooms smelled like smoke outside was disgusting trash and beds outside everywhere

nothing cockroach and burn marks on sheets and wall

Absolutely the worst place. Staff was rude when they finally showed up in what I guess you could call their lobby. The outside, inside and room looked nothing like the online pictures so do not believe any of them they are not pictures of this location. They had a jacked up car missing wheels in the back where we were to park. The room was so dated and everything was so old and beat up and moldy. They had two pillows the size of throw/couch pillows. Cigarette burns everywhere including the bed sheets. As soon as we saw the outside we were concerned. After waiting for staff and not being able to check in 30 minutes early we started looking around. This place is used for all the wrong reasons and even if you are desperate enough to have to stay here, I still wouldn’t. Sleeping in your car is a 100% a better option than this place. The place across the street saved us for the night. But townhouse is absolutely destroyed and not livable.

okay where the location was and the inside of what it looks like

Not enough towels no bed spread cold all night. Too much noise all night did not feel safe with all the people around all night no coffee maker no ice machine

It was clean There was no tv remote. No cups in the room. And towel for the floor.

The space

Roaches Nothing

There were bed bugs, and the door locks clearly did not work. 2 days in a row, people walked into my room because the door lock didn't work. I let the manager know, and nothing was done. There was ppl partying until 5am including some of the staff. Will never stay here again

Cockroach ???? And they didn't honor the pay nothing that day told me I don't get to pay later I had to pay 250 at check in how is that a pay later deal

My sheets were dirty, they had blood stains on them. No refrigerator, microwave didn't work, the room was extremely small.

The night life in the parking lot was something to behold. Yelling continued even after the police came for a visit. Bringing a daughter to this location may not be a wise plan. On the flip side the cleaning staff was very kind.

The night life in the parking lot was something to behold. Yelling continued even after the police came for a visit. Bringing a daughter to this location may not be a wise plan. On the flip side the cleaning staff was very kind.

They need to up grade there hotel and clean better they have roaches and WiFi and food was still in refrigerator Clean outside room still had food in refrigerator

Yes

Yes

Dirty. This Pete didn't work.. then they gave me a room I cleaned it. Unpack. Then they told me I couldn't stay.

Dirty. This Pete didn't work.. then they gave me a room I cleaned it. Unpack. Then they told me I couldn't stay.

Price

sketchy, people screaming all night and peeing on our door

It was ok

It was ok

Roaches in the room and no covers on the bed. Toilet seat was broken as well

Roaches in the room and no covers on the bed. Toilet seat was broken as well

Check in was easy. Staff was friendly, heating and air was good in the room.

Check in was easy. Staff was friendly, heating and air was good in the room.

Very thin walls. The door lock cylinder was removed from the door and could have easily been bypassed for entry. Shower kept dripping all night and water never actually got hot. Warm, at best. Toiletries were provided, but no plastic cups. One of the most comfortable motel beds I've ever slept in, though.

Very thin walls. The door lock cylinder was removed from the door and could have easily been bypassed for entry. Shower kept dripping all night and water never actually got hot. Warm, at best. Toiletries were provided, but no plastic cups. One of the most comfortable motel beds I've ever slept in, though.

Yes

Yes

Hello to all. On 12/06/2025 I booked a room at this location. To start my room door have a huge gap in the door all the way around in which a major cold draft blew in all night, the heat could not keep up. The floor was very dirty

Hello to all. On 12/06/2025 I booked a room at this location. To start my room door have a huge gap in the door all the way around in which a major cold draft blew in all night, the heat could not keep up. The floor was very dirty

All the above staff was never around room was decent i guess but not for children

All the above staff was never around room was decent i guess but not for children

Spiders everywhere, dirty sheets dirty libby, dirty room , no amenities ,needs to be shut down .. staff will not accommodate needs, power went out

Spiders everywhere, dirty sheets dirty libby, dirty room , no amenities ,needs to be shut down .. staff will not accommodate needs, power went out

Yes

Yes

Chipotles not far

Chipotles not far

Close to gas stations

Close to gas stations

Great communication

Great communication

Great restaurants

Great restaurants

Easy parking

Easy parking

Next to all the restaurants

Next to all the restaurants

Very kind staff

Very kind staff

The staff is very professional

The staff is very professional

Very clean rooms

Very clean rooms

Beautiful site to the sky

Beautiful site to the sky

Parking is great

Parking is great

Love the atmosphere

Love the atmosphere

No outlets. Ac not working. Only a thin blanket.

No outlets. Ac not working. Only a thin blanket.

The room was filthy, infested with huge bed bugs, substances were being smoked on the sidewalk along with fighting & drinking all night. It was so loud, scary and unsanitary that I could not sleep at all. I had booked it for seven nights but checked out the next morning. I'm trying to get out of a DV situation & have had to sleep in my car this past week. Expedia denied a refund. Then Oyo denied a refund for the remaining six nights twice. I will never book through Expedia again since you also did not back me up. Thanks for nothing!

The room was filthy, infested with huge bed bugs, substances were being smoked on the sidewalk along with fighting & drinking all night. It was so loud, scary and unsanitary that I could not sleep at all. I had booked it for seven nights but checked out the next morning. I'm trying to get out of a DV situation & have had to sleep in my car this past week. Expedia denied a refund. Then Oyo denied a refund for the remaining six nights twice. I will never book through Expedia again since you also did not back me up. Thanks for nothing!

The staff said that there was no available rooms

The staff said that there was no available rooms

The room itself was better than in previous years I’ve stayed there, but both nights there was a bunch of people yelling and banging and stomping right near my room. My room was right near the office so I know they heard it but didn’t ask them to stop. I never call the the front desk on people but it was that bad, but I let the phone ring till it cut off and there was no answer. Someone had to be there. It shouldn’t be impossible for the other guests to sleep in their rooms. I had to be up at 5am both days and I was exhausted because of this.

The room itself was better than in previous years I’ve stayed there, but both nights there was a bunch of people yelling and banging and stomping right near my room. My room was right near the office so I know they heard it but didn’t ask them to stop. I never call the the front desk on people but it was that bad, but I let the phone ring till it cut off and there was no answer. Someone had to be there. It shouldn’t be impossible for the other guests to sleep in their rooms. I had to be up at 5am both days and I was exhausted because of this.

no wifi?? No way to call front desk??

no wifi?? No way to call front desk??

I feel some typa way

I feel some typa way

H

H

Average

Average

Below any stars!

Below any stars!

Room smelled like cigarettes. There were people on bicycles going around making noise. The blankets had holes on them. Sink had ants. The towels looked stained. Overall do not recommend

Room smelled like cigarettes. There were people on bicycles going around making noise. The blankets had holes on them. Sink had ants. The towels looked stained. Overall do not recommend

Not a good exp. smell like marijuana, when it clean said on the web site "Non-smoking room", bug on the bathroom, HEATER did not work, no sheet cover on bed.

Not a good exp. smell like marijuana, when it clean said on the web site "Non-smoking room", bug on the bathroom, HEATER did not work, no sheet cover on bed.

The toliet didnt work complained to the desk they wouldnt help. Ask for a plunger wouldnt give one. I was told they would send someone they never came. Asked to use the bathroom in the lobby i was told no. The front desk people were so rude. Asked to speak to the manager was told no. None of this was there problem and they didnt care.

The toliet didnt work complained to the desk they wouldnt help. Ask for a plunger wouldnt give one. I was told they would send someone they never came. Asked to use the bathroom in the lobby i was told no. The front desk people were so rude. Asked to speak to the manager was told no. None of this was there problem and they didnt care.

The room when we first walked in had a large moth sitting on the wall. I handled it and moved on. After looking around the room, there were random stains on the furniture, the bedding had a cigarette burn in it, the bathroom was not clean. Just all around a very dirty environment. During the night, the was very strong smell of marijuana in our room. Which made it difficult to sleep. The air conditioner was set on 70 and would not turn down or up or anything. So the room stayed warm most of the time as the unit would only turn on every once in a while and did not stay on. Would not recommend staying here unless you absolutely have to.

The room when we first walked in had a large moth sitting on the wall. I handled it and moved on. After looking around the room, there were random stains on the furniture, the bedding had a cigarette burn in it, the bathroom was not clean. Just all around a very dirty environment. During the night, the was very strong smell of marijuana in our room. Which made it difficult to sleep. The air conditioner was set on 70 and would not turn down or up or anything. So the room stayed warm most of the time as the unit would only turn on every once in a while and did not stay on. Would not recommend staying here unless you absolutely have to.

It’s obviously an older hotel but within the first

It’s obviously an older hotel but within the first

Need to do something about the bugs the door of the room and some more cleaning

Need to do something about the bugs the door of the room and some more cleaning

Welcoming staff

Welcoming staff

It was ok

It was ok

The pictures on the website are not a true representation of the property. The bathroom had a large amount of mold inside the shower, where the shower met the floor and at the base of the toilet. I purchased bleach spray whic worked quickly so i feel it was just not cleaned regularly. When opening draws there was partily eaten food in one. The bedding had burn holes, and the furniture were in disrepair. You could see lighr from around the door in the room. There were poor patch jobs on the walls.When i asked for a different room i was told they were booked up. There were vehicles in the parking lot with all the tires flat. Bags of trash on the side walks. The parking lot next door to the hotel seemed to be a meet up for homless people. It looked as if some people were living fulltime in the hotel, and the next day the sign outside said we accept government... thats all it said. It did not feel safe to leave to room after dark or arrive after dark. I attempted to find another hotel but many were booked or had the same ratings. Shame on me for not reading the reviews prior to booking. It said pool and breakfast but i never even looked at or for either.

The pictures on the website are not a true representation of the property. The bathroom had a large amount of mold inside the shower, where the shower met the floor and at the base of the toilet. I purchased bleach spray whic worked quickly so i feel it was just not cleaned regularly. When opening draws there was partily eaten food in one. The bedding had burn holes, and the furniture were in disrepair. You could see lighr from around the door in the room. There were poor patch jobs on the walls.When i asked for a different room i was told they were booked up. There were vehicles in the parking lot with all the tires flat. Bags of trash on the side walks. The parking lot next door to the hotel seemed to be a meet up for homless people. It looked as if some people were living fulltime in the hotel, and the next day the sign outside said we accept government... thats all it said. It did not feel safe to leave to room after dark or arrive after dark. I attempted to find another hotel but many were booked or had the same ratings. Shame on me for not reading the reviews prior to booking. It said pool and breakfast but i never even looked at or for either.

Stay far away

Stay far away

The rooms were so bad. Stains on walls, ceiling was in bad shape, Hair dryer was wrapped in some type of white tape. We arrived late after driving all day. Went back to desk and there was a sign that said back in 30 min. They never came back. I called no one answered. It appears that this is somekind of half-way house, or people living in the rooms - Doors to rooms were opened, children running around screaming. It was very uncomfortable. If you have the opuurtunity and a few more bucks, go elsewhere!

The rooms were so bad. Stains on walls, ceiling was in bad shape, Hair dryer was wrapped in some type of white tape. We arrived late after driving all day. Went back to desk and there was a sign that said back in 30 min. They never came back. I called no one answered. It appears that this is somekind of half-way house, or people living in the rooms - Doors to rooms were opened, children running around screaming. It was very uncomfortable. If you have the opuurtunity and a few more bucks, go elsewhere!

Quiet stay

Quiet stay

Everything and everyone

Everything and everyone

This facility was deplorable! I’m pretty sure there were blood stains on the ceiling and walls. The door did not. Lock properly. Plaster was peeling on the ceiling and walls. There was some unknown bagged substance on our mattress. There were cigarette burns in the bed sheets. The hair dryer was taped together and had melted. The toilet leaked. There was no remote for the TV. The smell was awful. There were people screaming and yelling all night. I’m pretty sure there were drug deals happening out back. I was honestly scared to sleep. We checked in late and had no option but to stay. I would not recommend this facility to anyone! Sad this is we stayed here a few times several years ago and it was wonderful. It has gone down hill drastically!

This facility was deplorable! I’m pretty sure there were blood stains on the ceiling and walls. The door did not. Lock properly. Plaster was peeling on the ceiling and walls. There was some unknown bagged substance on our mattress. There were cigarette burns in the bed sheets. The hair dryer was taped together and had melted. The toilet leaked. There was no remote for the TV. The smell was awful. There were people screaming and yelling all night. I’m pretty sure there were drug deals happening out back. I was honestly scared to sleep. We checked in late and had no option but to stay. I would not recommend this facility to anyone! Sad this is we stayed here a few times several years ago and it was wonderful. It has gone down hill drastically!

There were roaches in the room

There were roaches in the room

Not a safe place loud music yelling drinking on the property very uncomfortable

Not a safe place loud music yelling drinking on the property very uncomfortable

Never stay here again.

Never stay here again.

people rude

people rude

, the room they gave us was on the back side so the front desk person left the front desk unattended…

, the room they gave us was on the back side so the front desk person left the front desk unattended…

Pictures presented on website are not what was shown when we arrived. False Advertising

Pictures presented on website are not what was shown when we arrived. False Advertising

The room smelled like mildew. The floor was dirty. The walls had holes. The sink and shower head was leaking.

The room smelled like mildew. The floor was dirty. The walls had holes. The sink and shower head was leaking.

There was holes in the wall. The door you couldn’t hardly close it good. The covers on the bed was ok , should have more covers for the bed. The lighting was bad.

There was holes in the wall. The door you couldn’t hardly close it good. The covers on the bed was ok , should have more covers for the bed. The lighting was bad.

I didn’t stay. We were on a road trip from the beach, the kids needed a break and it was a good deal with a pool. Got there, drove around to see local “zombie” looking people appeared to be living there. Nothing against those people, just not where you want to take a family with 3 kids lol. The pool was dark green and closed. We didn’t even go in to check in, it was NASTY. the reason for stopping was a pool. We contacted hotels.com and they assured us we could get a refund but now they can’t get ahold of the hotel, so I decided to tell everyone about it so you don’t make the same mistake. Trust me, it’s not a good deal, it is a trap!!

I didn’t stay. We were on a road trip from the beach, the kids needed a break and it was a good deal with a pool. Got there, drove around to see local “zombie” looking people appeared to be living there. Nothing against those people, just not where you want to take a family with 3 kids lol. The pool was dark green and closed. We didn’t even go in to check in, it was NASTY. the reason for stopping was a pool. We contacted hotels.com and they assured us we could get a refund but now they can’t get ahold of the hotel, so I decided to tell everyone about it so you don’t make the same mistake. Trust me, it’s not a good deal, it is a trap!!

Swimming pool was extremely nasty and green and they were several mattresses and other things on the backside of the building that need to be hauled away

Swimming pool was extremely nasty and green and they were several mattresses and other things on the backside of the building that need to be hauled away

the front desk was very indifferent to our being there and was more interested in other things than with us. the smoke detector was ripped out of the wall , the chairs were frayed and looked like they were purchased at the good will store. the complimentary breakfast was never set up costing us about $14 each of our 3 day stay. we will never stay there again

the front desk was very indifferent to our being there and was more interested in other things than with us. the smoke detector was ripped out of the wall , the chairs were frayed and looked like they were purchased at the good will store. the complimentary breakfast was never set up costing us about $14 each of our 3 day stay. we will never stay there again

Some guests were allowing their children to run and scream up and down the balcony at midnight and early in the morning. The toilet clogged and when I asked the front desk worker if I could get a plunger he said that he didn't have one. I had to go purchase my own.

Some guests were allowing their children to run and scream up and down the balcony at midnight and early in the morning. The toilet clogged and when I asked the front desk worker if I could get a plunger he said that he didn't have one. I had to go purchase my own.

Stayed one night only because we arrived late. Moved next day to another hotel

Stayed one night only because we arrived late. Moved next day to another hotel

The propery had been shut down due to codes and idk how it was able to reopen

The propery had been shut down due to codes and idk how it was able to reopen

Horrible hookers walking around dirty stinks just all horrible nasty

Horrible hookers walking around dirty stinks just all horrible nasty

Nothing memorable

Nothing memorable

Amazing as always

Amazing as always

It was ok

It was ok

Did not provide the basic existence for survival. Coffee. No pot in the room and Microwave didn’t work either. Checking out, hoodie behind counter head bobbing. Asleep? It was 8am.

Did not provide the basic existence for survival. Coffee. No pot in the room and Microwave didn’t work either. Checking out, hoodie behind counter head bobbing. Asleep? It was 8am.

This hotel was the worst we have experienced. It was so bad that we booked a different hotel down the block for the rest of our trip. If it hadn’t been so late when we arrived, we would not have even stayed the one night that we did. Lobby looks nothing like the pictures online. Heavy cigarette smell made us nauseous. Asked for a non-smoking room so attendant gave us a room key and told us to go take a whiff since they don’t really monitor if there were smokers. Room didn’t smell of smoke but very musty. Didn’t notice until the morning that the shower was dripping hot water all night. Did however notice the cigarette burn holes in the sheets, food crumbs all over the chair and filthy floor. My socks were disgustingly dirty by the time we left the next day. Toilet paper holder was broken. The single “partial” role was shoved in the indented hole in the wall - which was dirty! Frig froze the leftovers and drinks we put in it. No blanket; they just doubled up the top flat sheet. No closet or place to hang clothes. The next morning, we did wake to cigarette smoke as our neighbors were smoking right outside our door. Not to mention the smell of fast food garbage dumpsters across the parking lot. We were hoping to at least partake in the “free breakfast” before we checked out, only to find NOTHING. Not only no food but no coffee or tea. To top it off, Hotels.com tried to get us a refund for the 4 remaining nights of our trip and it was not approved. DISGUSTING!

This hotel was the worst we have experienced. It was so bad that we booked a different hotel down the block for the rest of our trip. If it hadn’t been so late when we arrived, we would not have even stayed the one night that we did. Lobby looks nothing like the pictures online. Heavy cigarette smell made us nauseous. Asked for a non-smoking room so attendant gave us a room key and told us to go take a whiff since they don’t really monitor if there were smokers. Room didn’t smell of smoke but very musty. Didn’t notice until the morning that the shower was dripping hot water all night. Did however notice the cigarette burn holes in the sheets, food crumbs all over the chair and filthy floor. My socks were disgustingly dirty by the time we left the next day. Toilet paper holder was broken. The single “partial” role was shoved in the indented hole in the wall - which was dirty! Frig froze the leftovers and drinks we put in it. No blanket; they just doubled up the top flat sheet. No closet or place to hang clothes. The next morning, we did wake to cigarette smoke as our neighbors were smoking right outside our door. Not to mention the smell of fast food garbage dumpsters across the parking lot. We were hoping to at least partake in the “free breakfast” before we checked out, only to find NOTHING. Not only no food but no coffee or tea. To top it off, Hotels.com tried to get us a refund for the 4 remaining nights of our trip and it was not approved. DISGUSTING!

Terrible place. Dirty, smelled like old stinki building with drugs. No blankets to cover, dirty sheets. No room service, only 2 towels total. No breakfast or even coffe/ tee, it is advertised as a free breakfast. Terrible, terrible place. Hard to believe it is on Hotel.com.

Terrible place. Dirty, smelled like old stinki building with drugs. No blankets to cover, dirty sheets. No room service, only 2 towels total. No breakfast or even coffe/ tee, it is advertised as a free breakfast. Terrible, terrible place. Hard to believe it is on Hotel.com.

People next-door and their noisy there was no remote in the room. Only one light worked burn hole in the covers. Bathroom wasn’t clean.

People next-door and their noisy there was no remote in the room. Only one light worked burn hole in the covers. Bathroom wasn’t clean.

My room clean to be non-smoking, but it was definitely smoky. The room was barely clean and the bed is pretty uncomfortable. And they lied about having a free breakfast.

My room clean to be non-smoking, but it was definitely smoky. The room was barely clean and the bed is pretty uncomfortable. And they lied about having a free breakfast.

wifi didn’t work

wifi didn’t work

This motel was clean, and my bed was comfortable. But as a weary traveller I didn't appreciate the inconvenience of a room key that didn't work, a fridge that failed, and an inattentive staff member.

This motel was clean, and my bed was comfortable. But as a weary traveller I didn't appreciate the inconvenience of a room key that didn't work, a fridge that failed, and an inattentive staff member.

I would not recommend staying at this hotel. The location felt very sketchy, and the atmosphere was uncomfortable due to questionable individuals lingering around the premises. The strong smell of marijuana throughout the building made the stay even more unpleasant. Additionally, despite breakfast being advertised, there was none available. To top it off, there was no attendant at the reception desk when I needed to check out, making the process frustrating and unprofessional. Overall, this was an extremely disappointing experience.

I would not recommend staying at this hotel. The location felt very sketchy, and the atmosphere was uncomfortable due to questionable individuals lingering around the premises. The strong smell of marijuana throughout the building made the stay even more unpleasant. Additionally, despite breakfast being advertised, there was none available. To top it off, there was no attendant at the reception desk when I needed to check out, making the process frustrating and unprofessional. Overall, this was an extremely disappointing experience.

Overall the stay was nice. The room was clean and comfortable. The staff was pleasant. And, the whole property needs to be completely renovated. There is evidence on the ceiling of a prior leak in the main room and the bathroom. The refrigerator didn’t work. There was no desk or chair. And no WiFi. The door locked but didn’t seem secure enough to stop any potential robber.

Overall the stay was nice. The room was clean and comfortable. The staff was pleasant. And, the whole property needs to be completely renovated. There is evidence on the ceiling of a prior leak in the main room and the bathroom. The refrigerator didn’t work. There was no desk or chair. And no WiFi. The door locked but didn’t seem secure enough to stop any potential robber.

A baby cried for over an hour and half, killed four roaches. Bed was very soft, but everytime you turned over the bed made a noise that made you think the bed was going to fall apart. There was no phone or microwave in the room and no breakfast as offer when reservation were made.

A baby cried for over an hour and half, killed four roaches. Bed was very soft, but everytime you turned over the bed made a noise that made you think the bed was going to fall apart. There was no phone or microwave in the room and no breakfast as offer when reservation were made.

My son got pink eye and got bit up

My son got pink eye and got bit up

No breakfast smh

No breakfast smh

Run down property. Toilet not fastened, worn out furniture, no phone, leaky patched up ceiling

Run down property. Toilet not fastened, worn out furniture, no phone, leaky patched up ceiling

Very disappointed that there was no breakfast and not even coffee. No coffee in the room either. Not even a phone to call the front desk. I stay there twice a year but will stay elsewhere next time.

Very disappointed that there was no breakfast and not even coffee. No coffee in the room either. Not even a phone to call the front desk. I stay there twice a year but will stay elsewhere next time.

Decent just to have a place to lay your head

Decent just to have a place to lay your head

I was thoroughly disappointed with my stay here. The bathroom and floors were filthy, with visible bugs crawling in the bathroom. Additionally, the microwave was not functional as it was unplugged. Despite requesting a non-smoking room, it reeked of smoke.The overall experience was subpar.

I was thoroughly disappointed with my stay here. The bathroom and floors were filthy, with visible bugs crawling in the bathroom. Additionally, the microwave was not functional as it was unplugged. Despite requesting a non-smoking room, it reeked of smoke.The overall experience was subpar.

So far so good but I'll keep you posted. Did at the desk was pretty cool

So far so good but I'll keep you posted. Did at the desk was pretty cool

Staff was great! Door of room took forever to open, had to have it reset like twice.

Staff was great! Door of room took forever to open, had to have it reset like twice.

Glad it was a short stay for us. Noisy place.

Glad it was a short stay for us. Noisy place.

the light switch and plugs didn’t have covers.

the light switch and plugs didn’t have covers.

They are terrible

They are terrible

Terrible

Terrible

It was decent

It was decent

It's cozy

It's cozy

This place is horrible floor has water seeping threw the floor plug ins dont work room Smells horrible has bed bugs toilet want flush.

This place is horrible floor has water seeping threw the floor plug ins dont work room Smells horrible has bed bugs toilet want flush.

Everything

Everything

Checked in at 3pm room I reserved was supposed to be smoking. Was told there were no promotion rooms, they put me in a king size bed room, bed was broken down it smelled horrible. Switch the room and the sheets on the bed was very wrinkled didn’t feel comfortable sleeping in the bed, rm was not cleaned as it should have been. I couldn’t get a refund. Was very angry I left my own house to have some peace and my nerves were shot.

Checked in at 3pm room I reserved was supposed to be smoking. Was told there were no promotion rooms, they put me in a king size bed room, bed was broken down it smelled horrible. Switch the room and the sheets on the bed was very wrinkled didn’t feel comfortable sleeping in the bed, rm was not cleaned as it should have been. I couldn’t get a refund. Was very angry I left my own house to have some peace and my nerves were shot.

Terrible, a Lot of chinches in a bed

Terrible, a Lot of chinches in a bed

Great

Great

Door lock was broken. Toilet didn't properly flush. No fresh towels for the 2nd day. Just not fresh and inviting.

Door lock was broken. Toilet didn't properly flush. No fresh towels for the 2nd day. Just not fresh and inviting.

Addicts hang out int the parking lot. The checkout window looks like someone tried to shoot through it

They didn’t even have enough breakfast for myself one person.

Awful

It was the cheapest place we could find nearby on short notice while we were out of power from the big storm. The fact that they took paypal was a huge bonus as it let us break up the.cost.

This property was dirty and poorly maintained. We discovered bed bugs in the room after another customer found them in her room and we left.

Bathtub was missing a stopper. Some Electrical outlets were damaged and inoperative. Roaches and bed bugs were prolific. I have NEVER stayed in a hotel room that was in this much disrepair. It’s disgusting that this Quality Inn is permitted to rent rooms.

The air conditioner barely cooled at all. I was uncomfortable most of the night. The water in the shower was only luke warm. The staff was excellent with a couple requests.

Second time I’ve stayed there. Door card wasn’t working. Had to go to front desk twice. When we got in the room the air conditioner was not working. We changed to another room which was better but there was only one wash cloth and pink marks all over the floor

Well first room they assigned me it was covered in blk moles do not stay here no continental breakfast pool was nasty could n get in it do t stay here ain’t worth but 30 a night if that

I have no great news about this place! There was blood all over the bed table the tables were on two legs. Bed bugs everywhere. We asked for a different room and this time there was Poo and the floor and bed bugs everywhere .

Although it was a cheap hotel and the service rep there was kind, the area had a problem with cleanliness and drug users. The wifi was non existent and if you don't have a car, ubers take 15 mins to arrive.

The lobby was ok and the clerk was friendly enough. Our room was on the second floor and no elevator so we had to carry suitcases. We walked into the room and was hit with stale cigarette smoke. The vanity sink was duck taped to the cabinet. The bathroom shower had mold. The wall behind the toilet was moldy and crumbling. The sheets on the bed had stains. The customers walking the property were undesirable to say the least. Due to feeling unsafe and the deplorable conditions of the room and property we immediately requested a refund. I regret not taking pictures to back up this review. Our only thought at the time was to leave as quickly as possible. This place will definitely hurt your reputation. We booked this based on your company name. Picture provided online were definitely not this location.

The staff was very unprofessional and the room was super dirty and stinked really bad, would never come back

We know these are not Hiltons and we stay at QI's for the quicky one night stays but this was absolutely the worst of all.

I'm definitely not bougie by no means but this place was a dive not even a quirky dive joint. It was horrible. We walked into the room and checked out minutes later.

Arriving at the room we were met by our live in arguing, drunk neighbors with the room door open smelling like anger, stales cigarettes and urine. Opened our door and woo baby the smell, dirty sink, non stop running shower, warm refrigerator, urine in the toilet!! Need i go on. Ok I will, we turned to leave immediately to find a couple smoking meth in the car. Get to the lobby explain why I wanted to leave and need a letter and his name for reference. LEO says he's not comfortable with providing and information i needed to call Expedia! I messed up

Definitely would not recommend this hotel.

They was okay

It felt very unsafe! The bedding appeared stained! I really want my money back! Told manager! We left without staying at all!

I was not in the room due to the deplorable condition, dirty sheets, dirty towels, very dirty room and they also did not pay attention to me when I went to ask for service I almost died of cold I had to cover myself with my jacket this is inexplicable I have written to them for a refund and I didn't get a response, I left the hotel that same Thursday, checking out early.

The staff is nice and the lodging was perfect! Will definitely be back!

The hotel condition and cleanliness were very poor. I don’t usually complain but this was bad. Litter outside looked like it had been there a long time. Sheets had holes. Lobby was in bad condition. No cable/broadcast TV. Key was difficult to use and others in the lobby felt the same way. No coffee maker in room. Phone did not work at all. Floor felt sticky. Outside room original flooring was all gone and just messy concrete showing now. That is what I saw and I didn’t stick around any longer than I needed to and did not want to use shower.

Rooms look’s so bad! Bed sheets with holes! Some of the stuff bad service!

Awful

The property is outdated and dirty.

My check out was 12 noon had tonargue with housekeeping every 7 minutes from 11 till 12. Bed bugs in first room, remote didnt work was told maintenance would be there in five minutes they never came. Had to go tonfront desk after i caught a bed bug in a cup to show proof. Roaches everywhere!! Housekeeping is nasty an said Expedia can take they business elsewhere. Filty hotel.

Roaches, housekeepers knock from 10 am till check out. No continental breakfast like advertised. Just milk an cereal

Was an emergency stay so overall it was ok. Had to go a couple days without clean towels

We checked in the key didn’t work went back down the guy was on a half hour break so we went to eat after driving 9 hrs. When we returned he fix the key card went to the room it was really dirty,smelled, burnt cigarettes marks on the counter and the biggest thing was the bed had really dirty sheets with stains all over it and a big glob of something green and hard in the middle of the bed. We decided to check out the guy never offered a refund. I will never recommend staying there or ever at a quality inn again. There also were people walking around very shady and a kid wheeling around in a wheelchair not needed but he was wheeling around the parking lot and inside the lobby. They definitely have some shady stuff going on at that place. Inside the lobby was ceiling leaking water into a bucket. The guy that checked us in was not friendly at all. I loaded just some pictures of the bed. The blanket looked like it had blood on it too. My hubby said he was not going to take a chance of something happening to us there.

This was a horrific experience for a over night stay

This place is filthy, out dated & noisy

Requested non-smoking but room reeked of smoke, linens had burn holes. Did not feel safe and upstairs neighbors screamed at each other most of the night.

All in all it is a cheap, no frills hotel that was a safe place to sleep. If you just need a place to lay your head, or somewhere to have an affair at then I say go for it I will probably stay here again some time.

The receptionist let me into my room early and was very helpful

Well located. Great staff. Extremely poor reception centre. If I had not booked sight unseen I would have looked at bulletproof glass and extremely sparse surroundings, totally inadequate breakfast space and abruptly left!! You have a great resource; renovate! Fix the bed in 164! I don’t know what those extensions sticking out from the base but they hurt and are dangerous!!

Mold around the tub. No ice bag or container. Lamps was unplugged. Safe was damaged. Pillows small and uncomfortable. Covers to thin and stains on them.

Good place

Roaches where not present till we turned the steaming hot water from the shower and boy were they crawling .

Needless to say, we left immediately.

If “IDGA*” was a hotel. Mold in the bathroom. Broken detached water faucets. Dirty stain tubs. Dead mid size roach on ceiling. I wanted to find another hotel and I did search but nothing in the area. With tears in my eyes I just tried to sleep. No pool. Stop advertising pools that don’t exist!!

My room had many areas of chipped plaster and a big spot of paint on the ceiling above the shower was peeling. There was no desk to sit at. There was a terrible smell of old mildew and old cigarette smoke. The staff were very nice and courteous.

Place smelled horrible, had cigarette burns on the sheets/ blankets, blood stains on the mattress comforter, and I didn’t feel safe staying here.