Staybridge Suites Wilmington E by IHG
About Staybridge Suites Wilmington E by IHG
Located in Wilmington, North Carolina, the Staybridge Suites is just 3.7 mi from New Hanover County International Airport. Guests can enjoy a variety of amenities, including an indoor saltwater pool, a complimentary full hot breakfast, and spacious suites equipped with 55-inch flat-screen TVs. Each suite features complimentary Wi-Fi and a kitchenette with a full-size refrigerator. The daily breakfast buffet offers a selection of eggs, bacon, waffles, yogurt, fresh fruit, and more. From Monday to Wednesday, guests are invited to a complimentary evening social from 5:30 p.m. to 7:00 p.m., featuring wine and beer. For fitness enthusiasts, complimentary access to Anytime Fitness—located next to the property—is included with every stay. The hotel also offers 24-hour front desk service and free laundry facilities available throughout your visit. The University of North Carolina at Wilmington is just 1.2 mi away, while Inland Greens Golf Course is located 2.5 mi from the hotel.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received mixed reviews, with guests praising the spacious rooms, convenient location, and friendly staff. However, there were several complaints about cleanliness, maintenance issues, and breakfast quality.
- Spacious rooms
- Convenient location
- Cleanliness issues
- Maintenance problems
- 5/5
Staybridge East is situated off a busy road just far enough away from traffic noise. It's located just a few miles from Wrightsville Beach, very convenient. There are restaurants and stores close to the hotel. This hotel has a lot going for it: well maintained, clean and comfortable rooms, bathrooms and beds, and a great breakfast every morning. We stayed in a suite that had a stove top, full size refrigerator, sink and dishwasher, also convenient for those of us who want to cook dinner like we do. We appreciate the hard working staff, the Wi-Fi and spotless rooms.
- 4/5
There was a few things I got charged parking typically the places I stay parking is included. And when we were leaving we stayed in a suite and obviously had lots of stuff from food our luggage and no cart was available. I was basically told they dont have any as there was one from one of the staff that brought it out and told me they had none available. We had to make several trips to the car. Other than that it was a nice place to stay the lady at the desk was very helpful and very nice
- 5/5
Staff was excellent and we'll definitely stay again. It was a amazingly pleasant vacation!!!
- 5/5
Very clean
- 5/5
Exceptional
- 5/5
The staff and rooms were amazing we enjoyed our short trip to the beach.
- 5/5
Super friendly staff!!
- 5/5
Super friendly staff!!
- 4/5
The property was nice, modern, and clean overall. The breakfast tasted good and wasn’t cardboard. Close proximity to UNCW and the beach. The breakfast area was rated a 96 or 97. Having worked in food service before, and knowing how easy it is to get an 100, I’ve learned that anything below a 99 is gross.
- 4/5
The property was nice, modern, and clean overall. The breakfast tasted good and wasn’t cardboard. Close proximity to UNCW and the beach. The breakfast area was rated a 96 or 97. Having worked in food service before, and knowing how easy it is to get an 100, I’ve learned that anything below a 99 is gross.
- 5/5
Our stay with Staybridge was once again a wonderful experience. Our check-in went smoothly, our room was comfortable and clean and our breakfast was delicious. Our pups were happy too!
- 5/5
Good place to stay for the weekend
- 5/5
Exceptional
- 5/5
Yes, the breakfast was excellent. The bathrooms could have been cleaner but the beds were comfortable and clean.
- 4/5
Ok
- 5/5
Great staff the kitchen staff was wonderful great great conversation over and beyond job performance NA
- 5/5
Great staff the kitchen staff was wonderful great great conversation over and beyond job performance NA
- 5/5
Best sleeping beds that I have slept in regarding hotels One of the elevators were down but that’s no fault of the hotels.
- 5/5
Best sleeping beds that I have slept in regarding hotels One of the elevators were down but that’s no fault of the hotels.
- 1/5
I booked through expedia.com who reserved the wrong room. When i got there i was told they were sold out deal with it for days i requested to be moved and was told no until one of employees nice gentleman name look switched my room wich I was greatfull for but then I called Expedia back to let them know what was going on they gladly lied said they would comp me 3 days stays then when they contacted the hotel the lady maid all kinds of accusations and threw me out of the hotel not only threw me out but also called the police and sent 3 housekeepers to my room while I was out of my room some of my belongings were stolen. Ridiculous absolutely absurd ive never been treated like that at any hotel ivd stayed at something is and does need to be done through corporation. Other guests would come down stairs and wait for there room to be cleaned only to return and nothings been done clean towels left on the beds they dont change there sheets for 7 days absolutely disgusted by the hold stay. Then to contact Expedia only to be told to spend $325. To up graid insurance policies and they would reimburse me but only if I pay them first seriously no thank you I walk by faith not by sight.
- 5/5
None
- 5/5
A/C was an issue.
- 4/5
The bathroom could have been cleaner
- 0.5/5
Bad
- 3/5
The air was to warm . The thermostat, stayed between 77and80 degrees on cool IT WAS BAD!
- 4/5
The room was clean, comfortable and spacious. I appreciated the housekeeping services provided. Towels were requested twice and not provided until I called a third time.
- 4/5
The room was clean, comfortable and spacious. I appreciated the housekeeping services provided. Towels were requested twice and not provided until I called a third time.
- 5/5
Nice neat and clean! Very convenient. Safe area.
- 4.5/5
I appreciate the hot breakfast and especially the oatmeal with toppings and waffles. A little discouraged with the hot bar, sausage looked very rough and no choc or white milk available for the kiddos. Also only scones available for pastries. Otherwise, very enjoyable start to the day....beds were awesome! hot foods on breakfast bar
- 4.5/5
I appreciate the hot breakfast and especially the oatmeal with toppings and waffles. A little discouraged with the hot bar, sausage looked very rough and no choc or white milk available for the kiddos. Also only scones available for pastries. Otherwise, very enjoyable start to the day....beds were awesome! hot foods on breakfast bar
- 3/5
This particular hotel would probably be a last resort if I had to choose again.
- 5/5
All None
- 4.5/5
Not my first time staying at the property!! Staff friendly, clean rooms, always comfortable when I stay. Nothing
- 4.5/5
Nothing
- 4/5
Room was clean
- 5/5
Exceptional
- 4.5/5
The breakfast was awesome. The room was clean. Paul was the temperature of a hot tub and the bathroom was really small
- 5/5
Yes
- 5/5
Yes
- 5/5
Very clean, friendly staff. Comfortable bed. Breakfast Buffet is great. Definitely worth the price .
- 5/5
Very clean, friendly staff. Comfortable bed. Breakfast Buffet is great. Definitely worth the price .
- 3/5
Our stay was pleasant. Rooms were clean but the parking was horrible. The parking deck was full and when the front desk was asked what we needed to do, we were told “you can park across the street, other than that, I don’t know what to tell you”. There needs to be a better solution and the hotel needs to put that parking may be an issue on all their web listings.
- 3/5
Our stay was pleasant. Rooms were clean but the parking was horrible. The parking deck was full and when the front desk was asked what we needed to do, we were told “you can park across the street, other than that, I don’t know what to tell you”. There needs to be a better solution and the hotel needs to put that parking may be an issue on all their web listings.
- 4/5
Check-in was seamless. Extremely friendly staff. Breakfast was good, a lot of great options. Only negative is that we reserved a large suite with a pullout couch, but was extremely uncomfortable, so needed to make a bed out of the couch. Other than that, I would recommend.
- 4/5
Check-in was seamless. Extremely friendly staff. Breakfast was good, a lot of great options. Only negative is that we reserved a large suite with a pullout couch, but was extremely uncomfortable, so needed to make a bed out of the couch. Other than that, I would recommend.
- 3/5
The room could be cleaner, especially the bathroom and shower.
- 3/5
The room could be cleaner, especially the bathroom and shower.
- 3.5/5
You can tell it’s older there was some repairs cleaning we felt could of been done in the main areas of the hotel
- 4/5
Friendly service. Nice clean and safe rooms
- 4/5
Friendly service. Nice clean and safe rooms
- 3/5
The room appeared to be in good condition upon entry. However, the two elevators floors were dirty and not cleaned the time that my wife and I were there; the hotel is nice, but seem to be poorly managed; and does not have ice buckets in room although it does have a kitchenette.
- 3/5
The room appeared to be in good condition upon entry. However, the two elevators floors were dirty and not cleaned the time that my wife and I were there; the hotel is nice, but seem to be poorly managed; and does not have ice buckets in room although it does have a kitchenette.
- 2/5
My room key did not work all nite to about 8pm
- 3/5
In a positive light the staff was very polite and helpful. Also, the fruit left out on the counter in the breakfast room had fruit flies on the bananas. Really unacceptable. Catherine Healy. Room 204. December 23-26
- 3/5
In a positive light the staff was very polite and helpful. Also, the fruit left out on the counter in the breakfast room had fruit flies on the bananas. Really unacceptable. Catherine Healy. Room 204. December 23-26
- 4/5
You could smell marijuana daily in the hall and elevator. You could smell it on the maids. A non smoking hotel and the 4th floor always smelled like cigarette smoke. The laundry room has 4 washers and dryer’s. Only 1 washer worked and 3 dryers.
- 2/5
When I first checked in the room they put me in was occupied. I was then given a new room, which was a downgrade from the one I had picked and paid for. Upon receiving my new downgraded room, there were extremely dirty, smelly clothes in the closet. They did remove them when I asked about 20 mins later. I was extremely tired from my 12 hr drive, and preparing to make another 12 hr drive and had to go up and down 4 times with my 1 year old and all of our luggage and was very hot due to the constant up and down back and forth.
- 2/5
When I first checked in the room they put me in was occupied. I was then given a new room, which was a downgrade from the one I had picked and paid for. Upon receiving my new downgraded room, there were extremely dirty, smelly clothes in the closet. They did remove them when I asked about 20 mins later. I was extremely tired from my 12 hr drive, and preparing to make another 12 hr drive and had to go up and down 4 times with my 1 year old and all of our luggage and was very hot due to the constant up and down back and forth.
- 4/5
Rooms/Bathrooms need to be dusted (near vents & ceiling - kind of gross to see black stuff in clumps). Other than that... our stay was great. Rooms were nice. Would probably stay again.
- 4/5
Rooms/Bathrooms need to be dusted (near vents & ceiling - kind of gross to see black stuff in clumps). Other than that... our stay was great. Rooms were nice. Would probably stay again.
- 5/5
Everything thing was A1. But they’re WiFi is terrible, so if you bring you fire stick or Roko you will need to us your hotspot.
- 5/5
Everything thing was A1. But they’re WiFi is terrible, so if you bring you fire stick or Roko you will need to us your hotspot.
- 4/5
Very satisfied nice room nice people close to my families apt
- 4/5
Very satisfied nice room nice people close to my families apt
- 5/5
The hotel was clean and the staff friendly and professional.
- 5/5
The hotel was clean and the staff friendly and professional.
- 5/5
Breakfast was great and my room was excellent. Front desk and housekeepers were friendly!
- 5/5
Breakfast was great and my room was excellent. Front desk and housekeepers were friendly!
- 1/5
Room was dirty and in disrepair.
- 1/5
Room was dirty and in disrepair.
- 0.5/5
Not alot. Have stayed there before with Booking.com. Booking never sent our payment. I had to pay again and fight to get refund from Booking. The mattress was saturated in urine. We realized it after my husband slept in it overnight. We asked for it to be addressed only for house keeping to change the sheets and keep moving. We came back to the room and found the same situation. We finally had to ask for a new room which was reluctantly given to us. I will NEVER stay there again. This is completely unacceptable.
- 5/5
Loved everything about our stay
- 5/5
Loved everything about our stay
- 4/5
Great place to stay! Home away from home.
- 4/5
Great place to stay! Home away from home.
- 5/5
Traveling with adult kids means they don't want to share a bed in a regular hotel room (or sleep on a sofa bed), but getting separate rooms often means being at different ends of the hall. Staybridge offered a suite with rooms and beds for everyone, for the same price as getting 2 typical hotel rooms. It was convenient, clean, and the staff was wonderful. We do wish the "living room" area in the suite had more room for sitting -- another chair or 2, or another sofa would have been perfect.
- 5/5
Traveling with adult kids means they don't want to share a bed in a regular hotel room (or sleep on a sofa bed), but getting separate rooms often means being at different ends of the hall. Staybridge offered a suite with rooms and beds for everyone, for the same price as getting 2 typical hotel rooms. It was convenient, clean, and the staff was wonderful. We do wish the "living room" area in the suite had more room for sitting -- another chair or 2, or another sofa would have been perfect.
- 3/5
Even though we requested “light housekeeping” it was never done. We had to go get our own towels at the front desk and the garbage cans were to the top by the second day.
- 3/5
Even though we requested “light housekeeping” it was never done. We had to go get our own towels at the front desk and the garbage cans were to the top by the second day.
- 1/5
DO NOT STAY HERE. At least as a local. I was staying here as a single, 35-year-old female because I had a singing gig downtown and didn't want to drive back home to Hampstead late at night. I attempted to check in at about 10PM, and handed the clerk my ID. She said "oh you're local, we don't like locals here", because I guess locals trash their hotel? I'm sorry if that's happened in the past but it was once again just me and a small overnight bag. I felt judged, uncomfortable, and extremely unwelcome. Ruined my whole evening actually because I had to call Expedia to get my refund (which I am still waiting on days later), and then also didn't have anywhere to stay and had to drive home 40 minutes at 2AM. It's not that I had been drinking, but I don't trust the other cars on the road during that time of night. To say that locals can't stay at your hotel doesn't seem fair or right to me.
- 1/5
DO NOT STAY HERE. At least as a local. I was staying here as a single, 35-year-old female because I had a singing gig downtown and didn't want to drive back home to Hampstead late at night. I attempted to check in at about 10PM, and handed the clerk my ID. She said "oh you're local, we don't like locals here", because I guess locals trash their hotel? I'm sorry if that's happened in the past but it was once again just me and a small overnight bag. I felt judged, uncomfortable, and extremely unwelcome. Ruined my whole evening actually because I had to call Expedia to get my refund (which I am still waiting on days later), and then also didn't have anywhere to stay and had to drive home 40 minutes at 2AM. It's not that I had been drinking, but I don't trust the other cars on the road during that time of night. To say that locals can't stay at your hotel doesn't seem fair or right to me.
- 0.5/5
Extremely dirty. Room was covered in black mold. Unable to get a refund
- 5/5
All the staff we encountered were super nice and friendly, from the front desk to the cleaning service to the breakfast staff. We needed a short weekend get away and we were pleased with our choice of stay! Now the only con; No vent in the bathrooms!! Sometimes that is necessary!!!!😝
- 5/5
All the staff we encountered were super nice and friendly, from the front desk to the cleaning service to the breakfast staff. We needed a short weekend get away and we were pleased with our choice of stay! Now the only con; No vent in the bathrooms!! Sometimes that is necessary!!!!😝
- 2/5
Not one snack or drink vending
- 2/5
Not one snack or drink vending
- 5/5
I went there to help the family move my granddaughter into her dorm at UNCW. The breakfast bar was great and the room was very nice.
- 5/5
I went there to help the family move my granddaughter into her dorm at UNCW. The breakfast bar was great and the room was very nice.
- 3/5
The exterior of the hotel had trash in grass and trees areas and landscaping not maintained. First impression. I did not see anythi g on the site that calledfor a no pet refund or a 50.00 retention fee affiliated with the parking? You are just caught off guard with that cost. Fix your washer and dryers great that they are free but workers use them and have no respect with using them. Otherwise the room was clean and comfortable.
- 3/5
The exterior of the hotel had trash in grass and trees areas and landscaping not maintained. First impression. I did not see anythi g on the site that calledfor a no pet refund or a 50.00 retention fee affiliated with the parking? You are just caught off guard with that cost. Fix your washer and dryers great that they are free but workers use them and have no respect with using them. Otherwise the room was clean and comfortable.
- 2/5
Very small room. Bathroom door would not close. The staff was friendly. The food was awful. It was also very noisy.
- 2/5
Very small room. Bathroom door would not close. The staff was friendly. The food was awful. It was also very noisy.
- 3/5
A staff member killed a rat with a broom in front of the main door when we arrived. It was very disturbing.
- 3/5
A staff member killed a rat with a broom in front of the main door when we arrived. It was very disturbing.
- 5/5
The staff were exceptional
- 5/5
The smell of urine in our room was really bad. The carpets in our room were nasty. We had to keep our shoes on. They really need to shampoo the carpets for even take them out. You shouldn’t have carpet if you allow animals.
- 3.5/5
I like the two bedroom setup for my family. The room was clean and the beds were comfortable. The property implemented a new policy of charging for parking and refused to honor my booking.com reservations amount. I was charged the additional parking fees which I did not appreciate.
- 5/5
Outstanding customer service. Room was very nice and clean. I will definitely stay here every time I come to the area.
- 5/5
Outstanding customer service. Room was very nice and clean. I will definitely stay here every time I come to the area.
- 4/5
Convenient and close to a lot of places to shop and eat.
- 4/5
Convenient and close to a lot of places to shop and eat.
- 5/5
The room was great. It was clean, roomy and renovated. Location is 15-20 minutes from most everything we did, whether it was downtown, riverwalk, or beach.
- 5/5
The room was great. It was clean, roomy and renovated. Location is 15-20 minutes from most everything we did, whether it was downtown, riverwalk, or beach.
- 2/5
Couch bed smell like straight pee and rooms were not vacuum at all
- 2/5
Couch bed smell like straight pee and rooms were not vacuum at all
- 5/5
Excellent service. Would love to visit again and I highly recommend it!
- 5/5
Excellent service. Would love to visit again and I highly recommend it!
- 4/5
Suite was clean.
- 4/5
Suite was clean.
- 5/5
It was great, the room were very clean.
- 5/5
It was great, the room were very clean.
- 5/5
Love everything about it!
- 5/5
Love everything about it!
- 3/5
Room was infested with roaches, dishwasher had dishes left in it and they were uncleaned. Found small baby roaches in the dishwasher and we had two pets and was charged 50$ twice for them and additional 34$ that was unexplained. Room was changed after an overnight stay in the roach infested room because there were no other ones available .
- 3/5
Room was infested with roaches, dishwasher had dishes left in it and they were uncleaned. Found small baby roaches in the dishwasher and we had two pets and was charged 50$ twice for them and additional 34$ that was unexplained. Room was changed after an overnight stay in the roach infested room because there were no other ones available .
- 5/5
There was a bug in the light in the bathroom. Otherwise the entire stay was lovely!
- 5/5
There was a bug in the light in the bathroom. Otherwise the entire stay was lovely!
- 3.5/5
I think it was the furnace that made loud thumbing noise quite often
- 4/5
Overall experience is usually pretty each time!
- 4/5
Overall experience is usually pretty each time!
- 4/5
Pet friendly. A/C could not keep room cool. Signed pet agreement for $35/night and was charged $75. Tried to correct and was charged an additional $50.
- 2/5
Not good
- 2/5
Not good
- 3/5
We had a king size bed with little pillows. Barely big enough for an adult head. Certainly king size pillows would be more appropriate.
- 3/5
We had a king size bed with little pillows. Barely big enough for an adult head. Certainly king size pillows would be more appropriate.
- 3.5/5
The staff was exceptionally helpful and consistently courteous throughout my experience. The hallways were very humid, hot, and smelly. The elevator always had a funny smell and it did not work properly.
- 4/5
yup
- 4/5
yup
- 2/5
When I got to the first room I was fiven
- 2/5
When I got to the first room I was fiven
- 5/5
Great location, staff was wonderful.
- 5/5
Great location, staff was wonderful.
- 5/5
Amazing customer service. Highly recommend. Room was perfect. Front office staff so kind as were all of the staff. Stay here!!!
- 5/5
Amazing customer service. Highly recommend. Room was perfect. Front office staff so kind as were all of the staff. Stay here!!!
- 5/5
Enough for my purpose
- 5/5
Enough for my purpose
- 4/5
Clean and safe!
- 4/5
Clean and safe!
- 5/5
Beautiful location and wonderful staff
- 5/5
Beautiful location and wonderful staff
- 2/5
Saw a cockroach in our room. The cleaning person only cleaned 1 out of the 3 nights we were there. The pool was in construction.
- 2/5
Saw a cockroach in our room. The cleaning person only cleaned 1 out of the 3 nights we were there. The pool was in construction.
- 3/5
This hotel was fine. Nice breakfast.
- 3/5
This hotel was fine. Nice breakfast.
- 5/5
I couldn’t have asked for a better stay. Friendly staff and lovely room.
- 5/5
I couldn’t have asked for a better stay. Friendly staff and lovely room.
- 4/5
Wonderful experience!
- 4/5
Wonderful experience!
- 5/5
The staff is what makes this hotel. Brenda at check in and Colleen serving drinks at the social hour. Those two made me and my family’s stay so very special.
- 5/5
The staff is what makes this hotel. Brenda at check in and Colleen serving drinks at the social hour. Those two made me and my family’s stay so very special.
- 5/5
Everything
- 5/5
Everything
- 4/5
There was absolutely no towels when checking into the room/ we were issued pool towels to shower with and only 1 a piece .. kind of bothered me but in fact was the way we were dismissed and treated when asking for towels that really bothered me
- 4/5
There was absolutely no towels when checking into the room/ we were issued pool towels to shower with and only 1 a piece .. kind of bothered me but in fact was the way we were dismissed and treated when asking for towels that really bothered me
- 5/5
Staff were very friendly and helpful.
- 5/5
Staff were very friendly and helpful.
- 3/5
Moldy air vents, dirty bathroom floor, if a house keeping supervisor approved this room to be used that person should be fired because they failed to do their job. Overall I like everything else about the place it was just a little outdated which was fine had it not been nasty in the room and odor
- 3/5
Moldy air vents, dirty bathroom floor, if a house keeping supervisor approved this room to be used that person should be fired because they failed to do their job. Overall I like everything else about the place it was just a little outdated which was fine had it not been nasty in the room and odor
- 4/5
Everything was fin except we did not have an ice maker in fridge and had to get ice from front desk. Somewhat inconvenient
- 4/5
Everything was fin except we did not have an ice maker in fridge and had to get ice from front desk. Somewhat inconvenient
- 5/5
This was our third stay at the Wilmington Staybridge Suites and it was another great stay! Comfortable bed, clean and quiet suite and Brenda, at the front desk was friendly and welcoming!
- 5/5
This was our third stay at the Wilmington Staybridge Suites and it was another great stay! Comfortable bed, clean and quiet suite and Brenda, at the front desk was friendly and welcoming!
- 3/5
Breakfast has few options. There’s no labels on the items so we can check how it works for food allergies and diet restrictions. In-room bathroom has no fan and not so clean. Location is good with access to downtown and to the beach
- 3/5
Breakfast has few options. There’s no labels on the items so we can check how it works for food allergies and diet restrictions. In-room bathroom has no fan and not so clean. Location is good with access to downtown and to the beach
- 5/5
I loved the kitchenette
- 5/5
I loved the kitchenette
- 3/5
Needed some deep cleaning and some updating. Otherwise the location was central to what our trip was for.
- 3/5
Needed some deep cleaning and some updating. Otherwise the location was central to what our trip was for.
- 4/5
Nice for the price!
- 4/5
Nice for the price!
- 3/5
Dated
- 3/5
Dated
- 4/5
Very nice place? But the rooms need a good deep cleaning.
- 4/5
Very nice place? But the rooms need a good deep cleaning.
- 2/5
Property is in desperate need of repair. Our room sofa was torn. When we asked for a replacement room we were offered a room that was being deodorized. Staff said that because we used Expedia there’s nothing they could do to fix it. So I called Expedia, who called the hotel and said there’s nothing she could do with a heavy accent. This caused me to wonder what’s the benefit of booking with Expedia? If they can only call back to the hotel where we had the problem. Supposedly if I had booked directly I could have cancelled and went somewhere else. I did speak with a manager who was able to change our room.
- 2/5
Property is in desperate need of repair. Our room sofa was torn. When we asked for a replacement room we were offered a room that was being deodorized. Staff said that because we used Expedia there’s nothing they could do to fix it. So I called Expedia, who called the hotel and said there’s nothing she could do with a heavy accent. This caused me to wonder what’s the benefit of booking with Expedia? If they can only call back to the hotel where we had the problem. Supposedly if I had booked directly I could have cancelled and went somewhere else. I did speak with a manager who was able to change our room.
- 2/5
We stayed at this hotel for 5 days. Check in was easy and friendly. The staff was very nice. The free breakfast was horrible. The room smelled so bad we had to ask for an air freshener. The laundry room smelled of mold and mildew and the machines were filthy. We ended up taking the clothes we washed there to a laundry mat to dry them because the dryer there wasn’t drying the clothes. During the day while housekeeping was cleaning the rooms the hallways always smelled of cigarette smoke. We booked the room for 6 people but there was only enough towels and supplies for 2 people. I never ever leave reviews but I felt I had to this time. I paid lot of money for the room and was just very disappointed. Like I said, the staff was great, very nice and friendly.
- 2/5
We stayed at this hotel for 5 days. Check in was easy and friendly. The staff was very nice. The free breakfast was horrible. The room smelled so bad we had to ask for an air freshener. The laundry room smelled of mold and mildew and the machines were filthy. We ended up taking the clothes we washed there to a laundry mat to dry them because the dryer there wasn’t drying the clothes. During the day while housekeeping was cleaning the rooms the hallways always smelled of cigarette smoke. We booked the room for 6 people but there was only enough towels and supplies for 2 people. I never ever leave reviews but I felt I had to this time. I paid lot of money for the room and was just very disappointed. Like I said, the staff was great, very nice and friendly.
- 3/5
Convenient location
- 3/5
Convenient location
- 5/5
My room was so nice, updated and clean. Felt so much value from the stay. Staff was extremely kind and professional.
- 5/5
My room was so nice, updated and clean. Felt so much value from the stay. Staff was extremely kind and professional.
- 5/5
Staff was very helpful and nice, great location with Walmart right across the street and Chick-fil-A on the other.
- 5/5
Staff was very helpful and nice, great location with Walmart right across the street and Chick-fil-A on the other.
- 5/5
We like everything, thankfully 🙌 😄
- 5/5
We like everything, thankfully 🙌 😄
- 2/5
The place smelled awful, and it was way overpriced for the cleanliness and quality of the facilities. I will not be staying here again.
- 2/5
The place smelled awful, and it was way overpriced for the cleanliness and quality of the facilities. I will not be staying here again.
- 5/5
Great stay and I would come back here any time ...
- 5/5
Great stay and I would come back here any time ...
- 4/5
Overall stay was amazing. Just need extra cleaning around the doors
- 4/5
Overall stay was amazing. Just need extra cleaning around the doors
- 5/5
I would stay here again !
- 5/5
I would stay here again !
- 3/5
the floor did not have AC that worked in the halls. the room smelled but we were not in the room too much. housekeeping did give us fresh towels which was a nice surprise.
- 3/5
the floor did not have AC that worked in the halls. the room smelled but we were not in the room too much. housekeeping did give us fresh towels which was a nice surprise.
- 4/5
The breakfast wasnt that good. They didn't serve coffe on Sunday morning.
- 4/5
The breakfast wasnt that good. They didn't serve coffe on Sunday morning.
- 5/5
We have stayed here two years in a row. We go to visit our daughter and grandson for his birthday. It's convenient and close to all the places we love.
- 5/5
We have stayed here two years in a row. We go to visit our daughter and grandson for his birthday. It's convenient and close to all the places we love.
- 5/5
1 night stay due to College Student Move in following day... 20 Star Experience!! Beds are Amazing! Super Clean Atmosphere
- 5/5
1 night stay due to College Student Move in following day... 20 Star Experience!! Beds are Amazing! Super Clean Atmosphere
- 3/5
The halls smelled horrible I don’t know if it was the carpets or what but it was every day we walked the hall ways. There was also screaming fighting neighbors beside us. My child is still so small she doesn’t understand but if she was older she would of understood the nonsense the next door was yelling . Other than that , breakfast was good and everything else was clean in rooms .
- 3/5
The halls smelled horrible I don’t know if it was the carpets or what but it was every day we walked the hall ways. There was also screaming fighting neighbors beside us. My child is still so small she doesn’t understand but if she was older she would of understood the nonsense the next door was yelling . Other than that , breakfast was good and everything else was clean in rooms .
- 4/5
Na
- 4/5
Na
- 1/5
There was no air conditioning in the hallways or lobby the staff was eating the food that were meant for gusts The lady Ms Colleen and Mr Jimmy were wonderful during the hurricane The front desk lady was not very nice I would like my money back
- 1/5
There was no air conditioning in the hallways or lobby the staff was eating the food that were meant for gusts The lady Ms Colleen and Mr Jimmy were wonderful during the hurricane The front desk lady was not very nice I would like my money back
- 5/5
The beds were comfortable, and the location was very convenient to downtown and the beach.
- 5/5
The beds were comfortable, and the location was very convenient to downtown and the beach.
- 5/5
Great place to stay. Room (2bed/2bath) was clean, quiet and comfortable. The bed and bedding was comfortable and nice, the kitchen was great and well stocked and free breakfast was a plus! Plenty of free parking and internet worked well. Dog friendly too. Would stay again and recommend.
- 5/5
Great place to stay. Room (2bed/2bath) was clean, quiet and comfortable. The bed and bedding was comfortable and nice, the kitchen was great and well stocked and free breakfast was a plus! Plenty of free parking and internet worked well. Dog friendly too. Would stay again and recommend.
- 5/5
Room had a layout great for our family. The complimentary breakfast was delicious!
- 5/5
Room had a layout great for our family. The complimentary breakfast was delicious!
- 5/5
This place was great! The staff are extremely nice and helpful! It is also super pet friendly. My family and I will definitely come here again.
- 5/5
This place was great! The staff are extremely nice and helpful! It is also super pet friendly. My family and I will definitely come here again.
- 3/5
We woke up to a cockroach on our bed!
- 3/5
We woke up to a cockroach on our bed!
- 2/5
We booked a suite and the couch smelled of urine, dishes and stove were very dirty and the walls had stains. We moved to another suite and it had an absolutely horrid smell, would not ever stay here again.
- 2/5
We booked a suite and the couch smelled of urine, dishes and stove were very dirty and the walls had stains. We moved to another suite and it had an absolutely horrid smell, would not ever stay here again.
- 2/5
This hotel has seen better days. It is not clean. Random hair strands (that did not belong to any members of my family), visible dirt under the refrigerator and tons of fruit flies in the breakfast area. When I called for an extra wash cloth I was told it would be 30 mins to an hour because they had just put in the towels in the dryer. It was 9:30 am in the morning and they didn’t have any washed and dried towels???? The worst part is that we left for the day and when we returned our room smelled like rotten garbage and we had not left any garbage in the room. It was the sink, we have no idea was put in the sink while we’d were gone, but it smelled like a sewer. We asked for our room to be cleaned and they literally pulled the comfort up on the bed and gave us new pillows. They did not do anything else… I could have done that myself. The staff was really nice but the hotel needs a DEEP cleaning everywhere you looked was stained and had crumbs, dust and dirt. It was really quite nasty.
- 2/5
This hotel has seen better days. It is not clean. Random hair strands (that did not belong to any members of my family), visible dirt under the refrigerator and tons of fruit flies in the breakfast area. When I called for an extra wash cloth I was told it would be 30 mins to an hour because they had just put in the towels in the dryer. It was 9:30 am in the morning and they didn’t have any washed and dried towels???? The worst part is that we left for the day and when we returned our room smelled like rotten garbage and we had not left any garbage in the room. It was the sink, we have no idea was put in the sink while we’d were gone, but it smelled like a sewer. We asked for our room to be cleaned and they literally pulled the comfort up on the bed and gave us new pillows. They did not do anything else… I could have done that myself. The staff was really nice but the hotel needs a DEEP cleaning everywhere you looked was stained and had crumbs, dust and dirt. It was really quite nasty.
- 5/5
⭐️✨✨⭐️🫶🏾 it was an amazing experience at Staybridge
- 5/5
⭐️✨✨⭐️🫶🏾 it was an amazing experience at Staybridge
- 3/5
Milk and yogurt at the breakfast bar were spoiled and the pool was dirty. It did not have chlorine and was very cloudy.
- 3/5
Milk and yogurt at the breakfast bar were spoiled and the pool was dirty. It did not have chlorine and was very cloudy.
- 4/5
Nice property, offering a suite with separate bedrooms and full kitchen is very convenient
- 4/5
Nice property, offering a suite with separate bedrooms and full kitchen is very convenient
- 3/5
Once checked in had to change rooms because of AC not working. For the entire weekend elevator out of order. Suite was on the 4th floor. Upon checking out had to make multiple trips due to elevator out of order.
- 5/5
Convenient and clean and quiet
- 4/5
The staff was extremely friendly!
- 5/5
- 2/5
We reserved two rooms, but were told only one was available when we got there.
- 1/5
Please be aware that the photos are not an accurate representation of the hotel. It seems like they took a run down motel and threw in a kitchen, new furniture and light fixtures.... The rooms are all dirty (especially the bathrooms). The first room I had was so filthy that I had to request a room change.. Even my 9 year old complained about the filth...The staff at the hotel were very nice but that's about it. This was our first trip in years and this hotel was a real bummer!
- 4/5
Ok
- 4/5
The stay was perfectly fine . I would stay again
- 4/5
Friendly staff, breakfast could be better
- 4/5
Convenient, reasonably-priced hotel for Wilmington, and staffed by nice people.
- 5/5
checkin was quick and easy...Staff was great
- 5/5
Nice size room for three adults. Breakfast needs improvement.
- 5/5
Dog friendly. Great location
- 3/5
This place looks better on the outside. The rooms feel old, or maybe it was just the smell of the whole building. Our bathroom didnt not have a fan and the wall vent didnt do anything so sharing a bathroom with a whole family was not ideal. With no ventilation, mold grows in the bathroom.
- 3/5
The staff was good, but there were a number of minor issues that added up. There was no place to park in the drive through for check in. The drawers in the kitchen were stained. The silverware was incomplete - 1 spoon, 2 forks. There was a small hole in the bedroom where the door hit the wall. The thermostat wasn't working right. The door key wasn't working and, after two tries, it was determined the battery was dead. The cook didn't show up for breakfast on Sunday and so breakfast was late. The one who came in later was great.
- 4/5
Will definitely stay again if in the area. A little disappointed that ob Sunday,the day we were leaving,had to wait until 8:30 for breakfast because someone had called in sick.
- 5/5
Everything!
- 5/5
I enjoyed the easy availability.
- 5/5
Service was amazing, room was very clean. They called me ahead of time to let me know the room I originally booked was currently out of service due to the A/C unit going out and was upgraded to an even better room. Definitely would recommend
- 4/5
Love the hotel. The staff somewhat friendly
- 5/5
I would definitely recommend.
- 4/5
Awesome place literally 15 minutes away from shopping and food definitely will stay here again
- 5/5
Great staff, they were very helpful and friendly
- 5/5
This is an unexpected nice stay
- 1/5
My room had fleas! The front desk workers did not seem too concerned but I was at least able to move to a different room. The second room was next door to a barking dog that barked until 1:30am, and people were slamming their doors in the hallway at 4am. Do not recommend!!