Red Roof Inn Wilmington, NC

Just an ok experience with fit our needs for the weekend. The pool was cloudy the three days we were there.

We enjoyed our visit. The staff was really friendly.

Very nice staff and clean rooms

The staff was very friendly and helpful. Very comfortable beds and a clean room.

I was in town for a long weekend - a local high school graduation. I was in and out between events and beach. Great place to stay. I really didn't need too much. Close to a lot of restaurants. Very convenient. Staff was very nice.

Super friendly staff. Great location. Pool was a plus.

Room was clean and everything worked in it. Also there was ample parking and space to walk on the corridors. I can’t speak on the pool since it wasn’t open yet

Parking was sufficient

Bad

Location ok There was a leak in 142 in the bathroom from the vent. One hanging bath towel was soaked and stained. The tub drain was slow to drain. The front desk person was new and took a long time to check in. She needed help. Overall stay was acceptable. Needs some TLC and attention

How close it was to restaurants and the beach The pool was not clean

Awful hotel I will never recommend it nor would I ever stay here again. They had roaches and the pool wasn't working and never mentioned to tell us that until after we got there and said that it was due to a failed inspection.

The bed could use better pillows and unfortunately the pool was closed (waiting for inspection..bummer) not a deal breaker

The location and the fact they allow dogs. The staff is always pleasant as I've stayed a few times . The bed could use better pillows and unfortunately the pool was closed (waiting for inspection..bummer) not a deal breaker

Great front desk customer service

The front desk was very friendly and helpful. The bed is a little hard for me but comfortable. The room was amazingly clean, the sheets were stained but cleaned. The bathroom was very clean. The neighbors were very loud . All in all it was a good stay for the money.

exelen

exelen

Good

The staff is AMAZINGLY kind and welcoming. However, there is no breakfast so don't be fooled with Expedia portraying it as a hotel with breakfast. The do have coffee and juice around the clock. Lots in the area near by to walk to. Other guest was more of my issue than anything within the control of hotel. Fighting at 3AM was obnoxious.

Nothing Toilet seat was loose, so I tightened it up and while doing so I found hair and dust on the side. Shower curtain needs to be replaced. Curtains need to be aligned. No coffee maker.

Nothing Toilet seat was loose, so I tightened it up and while doing so I found hair and dust on the side. Shower curtain needs to be replaced. Curtains need to be aligned. No coffee maker.

Clean, friendly and quiet

The manager Mariah was very helpful and insightful and inspired me to check in with the red roof inn on my next trip to Wilmington NC.

Clean neat overly well lit. Nearby grove and walking to town The front desk and booking.com stated that the pool was open (in late April) I paid a premium specifically for a pool that I could use to swim; however, it was unavailable. Just because amenities are listed, and staff stated that they're open does not exactly mean that they are available

Clean neat overly well lit. Nearby grove and walking to town The front desk and booking.com stated that the pool was open (in late April) I paid a premium specifically for a pool that I could use to swim; however, it was unavailable. Just because amenities are listed, and staff stated that they're open does not exactly mean that they are available

Comfortable and convenient

Very clean. Friendly staff.

There was nothing to complain about for the property, given the very reasonable rate the property charged.

first of all there was a separated sink and mirror and a walkin ahower that was a minor issue for double leg amputees like me but it was still the best my wife and I have stayed in in a very long time, friendly and helpful staff . We didn't try out the pool not enough time but from what I could see it looked like a handicapped lift into the pool, and on top of that We never ran short of hot showers. more storage space for longer stays, I told the Young Lady at the front desk, that a shower hose would be very helpful to those of us with issues. She informed me that she had something about it in a staff meeting and it was planned upgrades that seem to be finishing up great place .

first of all there was a separated sink and mirror and a walkin ahower that was a minor issue for double leg amputees like me but it was still the best my wife and I have stayed in in a very long time, friendly and helpful staff . We didn't try out the pool not enough time but from what I could see it looked like a handicapped lift into the pool, and on top of that We never ran short of hot showers. more storage space for longer stays, I told the Young Lady at the front desk, that a shower hose would be very helpful to those of us with issues. She informed me that she had something about it in a staff meeting and it was planned upgrades that seem to be finishing up great place .

All surfaces in room were sticky.

Great location and the person who check us in was the nicest and coolest.

Very poor

Exceptional

Exceptional

Great location. Staff is friendly. Good stay for a mini getaway vacation.

Great location. Staff is friendly. Good stay for a mini getaway vacation.

They would not let me check in because they think I live in wilmington and I could prove too them I do not! I live in Jacksonville but they would not rent too me anyway. Forcing me into making another reservation. Totally unbelievable . There part. They said issued a refund I need to know that they did please.

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Buena opcion

Pleasant

Price is one of the lowest in town.But respectfully you get what you pay for. Wasn't clean, walls are pape thin, and for some reason I had a group of younger thugs staying in the unit right beside mine even though the business wasn't at 30% capicty.The43 was no attempt at corraling the group or any notice placed upon them even with them yelling at full bore at 4 am.Disrespectful group the kind that makes the establishment apply a policy if not renting to locals.

Price is one of the lowest in town.But respectfully you get what you pay for. Wasn't clean, walls are pape thin, and for some reason I had a group of younger thugs staying in the unit right beside mine even though the business wasn't at 30% capicty.The43 was no attempt at corraling the group or any notice placed upon them even with them yelling at full bore at 4 am.Disrespectful group the kind that makes the establishment apply a policy if not renting to locals.

If you want to be bother in your vacation, please book in this hotel. The front desk called us several times while we are ordering dinner for our anniversary at a restaurant. Accusing us that we left a faucet open and is causing a leak downstairs i. Which we did not( had video proof when staff came to check the room). We are forced to the away our dinner before we even ate because they are relentlessly calling us.

It was dark and the beds were comfortable There was no plug for the tub, only had 2 towels when I paid for 3 people.

It was dark and the beds were comfortable There was no plug for the tub, only had 2 towels when I paid for 3 people.

Bad

Passable

We liked the location a lot and thought the rooms were very clean and accomodating.

We liked the location a lot and thought the rooms were very clean and accomodating.

The location. That's it. It was underwhelming in every other way. There were three cockroaches on the floor of the room when we got in, and a strong smell of detergent or insecticide. There were then dead baby cockroaches IN BETWEEN THE BED SHEETS! The bathroom was not clean, the bathroom fan was broken, and the complimentary shampoo and conditioner dispensers were empty. The staff didn't care about our concerns and ignored our request to change rooms. This place is a glorified dive of a motel, and for the same price you could probably get a better location, an actually clean room, and staff that cares.

Breakfast was advertised but we didn't have that option.

Close to everything

Bugs

Great price and room was clean and comfortable. Great grass for my dog to do her business No mention of breakfast

Pests everywhere

Rooms. Too dirty

Rooms. Too dirty

Staff was fantastic!

Staff was fantastic!

She gave me 10 minutes to leave the property. It was raining. She threatened to call the police. She said I was “a local” because I live in Southport. Southport is 50 miles away. I did not break the lock. The night staff saw it was a maintenance problem and put me in a different rooms albeit the room change downgraded me from the room I was in. The morning manager refused to let me talk to or listen to my explanation. I was kicked out in the rain over their broken lock after staying two nights with no problems

She gave me 10 minutes to leave the property. It was raining. She threatened to call the police. She said I was “a local” because I live in Southport. Southport is 50 miles away. I did not break the lock. The night staff saw it was a maintenance problem and put me in a different rooms albeit the room change downgraded me from the room I was in. The morning manager refused to let me talk to or listen to my explanation. I was kicked out in the rain over their broken lock after staying two nights with no problems

I thought the location was great. The room was spacious and clean. The lobby also seemed very clean and the property was well maintained.

The water system, the wait for hot water can be frustrating but the manager is very responsive and very helpful

The location was great. Staff was great. The hot water was minimal as it was only like warm for showers.

The room was clean and updated. This was one of the nicest roof inn, definitely good for the price you pay. The staff was great and awesome customer service. I would definitely stay here again..

The room was clean and updated. This was one of the nicest roof inn, definitely good for the price you pay. The staff was great and awesome customer service. I would definitely stay here again..

Clean room , staff,

Clean room , staff,

The property was very quiet and clean. We loved everything about it

Used sanitary napkin was left behind the toilet and strands of hair on top of the tub area. Room didn’t feel clean once I discovered those issues.

It was okay decent place, lot of construction workers, guys winden down after work got a little loud but we're respectable.

It was okay decent place, lot of construction workers, guys winden down after work got a little loud but we're respectable.

Parking was fine

Parking was fine

The room was very dirty, the up keep is not done at all. The beds were very hard, pillows were awful. Sheets had stains on them. The toilet hit the wall when you sat down. The sink was broken and the drain didn't work. No tv channels maybe like 5. Over all was not a pleasant stay and i checked out after the first night and went somewhere else. Would not bring kids near this place!

The room was very dirty, the up keep is not done at all. The beds were very hard, pillows were awful. Sheets had stains on them. The toilet hit the wall when you sat down. The sink was broken and the drain didn't work. No tv channels maybe like 5. Over all was not a pleasant stay and i checked out after the first night and went somewhere else. Would not bring kids near this place!

Everything was eceptio

Everything was eceptio

Clean rooms

Clean rooms

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The cleaning staff was prompt with towels and each day our beds were made, the room wiped down and trash removed. Would stay again. Appreciate the coffee being available in the lobby.

The cleaning staff was prompt with towels and each day our beds were made, the room wiped down and trash removed. Would stay again. Appreciate the coffee being available in the lobby.

Everything was great. I just had a bed that was uncomfortable, but usually they are very comfy.

One of the worst experiences I’ve ever had. The first room we had was filled with mold all around it. They accommodated us to change rooms but were horribly rude about it and completely unhelpful. They told us we had to completely exit the first room and leave all our stuff in the concrete walkway until they’d open our new room. Then they just argued about everything when I expressed my anger about that. They finally let us in but made me walk all the way to the front desk to get the keys instead of just handing them to me when they opened the door. The pool was filled with algae and you couldn’t even see the 2nd stair it was so cloudy. Avoid!

One of the worst experiences I’ve ever had. The first room we had was filled with mold all around it. They accommodated us to change rooms but were horribly rude about it and completely unhelpful. They told us we had to completely exit the first room and leave all our stuff in the concrete walkway until they’d open our new room. Then they just argued about everything when I expressed my anger about that. They finally let us in but made me walk all the way to the front desk to get the keys instead of just handing them to me when they opened the door. The pool was filled with algae and you couldn’t even see the 2nd stair it was so cloudy. Avoid!

People that actually care about people is hard to find!!! , and EVERYONE here genuinely cared for us. Havent felt this much hospitality in ages. Gave us all toothbrushes because we forgot ours. Helped us get into our car when we lost the keys , let us enjoy the pool after check-out while we still didn't have our keys. Answered front desk phone promptly and kindly every time day and night. Just so nice and helpful....What an incredible group of people! Thank you guys again!

People that actually care about people is hard to find!!! , and EVERYONE here genuinely cared for us. Havent felt this much hospitality in ages. Gave us all toothbrushes because we forgot ours. Helped us get into our car when we lost the keys , let us enjoy the pool after check-out while we still didn't have our keys. Answered front desk phone promptly and kindly every time day and night. Just so nice and helpful....What an incredible group of people! Thank you guys again!

Enjoyed my 2 day stay. Close to the beach and other parts of NC

Enjoyed my 2 day stay. Close to the beach and other parts of NC

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It was near many stores and places to eat

It was near many stores and places to eat

Absolutely nothing. There was cocaine on the couch, the linens were damp, mold was everywhere, there were obvious drug attics just standing outside watching which room I walked into and the deadbolt didn’t even lock! Oh and bugs dead and alive everywhere.

It has a okay pool There is mold in the bathroom ceiling, fuzzy mold all in the shower grout and the ceiling in the room is bright white in spots where they half repaired the ceiling, first night I seen roaches on the stairs way and then inside the room I seen 2. When you see pictures it looks nothing alike in a way, the shower had a old seamstream shower head that barely has pressure and takes 20 mins for the water to get hot in the sink and shower

The staff was kind, the room was clean and comfortable, and the AC was cold on hot summer days! There was an outdoor pool, and pet friendly rooms! Coffee pots in the room would be nice, but I bought my own for $12 at a nearby Wal-Mart and there was coffee in the lobby.

Always courteous and hospitality is wonderful. It’s quiet. I don’t hear noise all night and feel safe there as well.

It was decent for the price that you pay! The only thing I would change is have them serve breakfast!

It was decent for the price that you pay! The only thing I would change is have them serve breakfast!

We had decided to make a day trip to the beach it was a four hour drive so when we booked a hotel room last minute we found this motel and read the reviews of it being clean, that’s being said once we opened the door we got hit with a very gross mold smell that made me sick to my stomach it was clean for being a motel but there was a dead bug on the floor and we were at least able to take a rinse off from the sand and just decided to drive the four hours back home and when I went to check out there was a nice man working there that had asked how long ago we checked in and as I was about to answer another worker said we had being here a long time which was only an hour along with paying a 50 dollar deposit after paying and booking online with that snap of passive aggressive of an hour being a long time I decided I was too exhausted from arguing or asking for a refund, I would recommend finding another hotel if your gonna pay 150 for one night anyways at a way better hotel that’s clean and doesn’t stink especially with us have two little toddlers it wasn’t safe for them to play around.

We had decided to make a day trip to the beach it was a four hour drive so when we booked a hotel room last minute we found this motel and read the reviews of it being clean, that’s being said once we opened the door we got hit with a very gross mold smell that made me sick to my stomach it was clean for being a motel but there was a dead bug on the floor and we were at least able to take a rinse off from the sand and just decided to drive the four hours back home and when I went to check out there was a nice man working there that had asked how long ago we checked in and as I was about to answer another worker said we had being here a long time which was only an hour along with paying a 50 dollar deposit after paying and booking online with that snap of passive aggressive of an hour being a long time I decided I was too exhausted from arguing or asking for a refund, I would recommend finding another hotel if your gonna pay 150 for one night anyways at a way better hotel that’s clean and doesn’t stink especially with us have two little toddlers it wasn’t safe for them to play around.

The only thing i would recommend is better pillows

The only thing i would recommend is better pillows

Room was clean bathroom door was broken a lot of through traffic in the parking lot pool was not clear for the price not a bad stay!

Room was clean bathroom door was broken a lot of through traffic in the parking lot pool was not clear for the price not a bad stay!

The cleanliness of the room was awesome. Bed was comfortable. Love the black rolling chair. Refrigerator actually got cold. Microwave worked fine. Customer service was awesome also at check in and out. Didnt see any bugs. I did not like the water temperature it was warm not really hot. I absolutely did not like the color of the pool. Not sure what was going on but it was too green.

The cleanliness of the room was awesome. Bed was comfortable. Love the black rolling chair. Refrigerator actually got cold. Microwave worked fine. Customer service was awesome also at check in and out. Didnt see any bugs. I did not like the water temperature it was warm not really hot. I absolutely did not like the color of the pool. Not sure what was going on but it was too green.

The staff was friendly, but the room was disgusting and damp. It smelled like mildew. The floors looked like they had never been cleaned. We spilled a cup of water on the floor and used a towel to clean it up. The towel was black after cleaning up the water. We stayed here out of necessity due to an emergency and having to unexpectedly extend our vacation at the last minute. We weren't expecting much, but it was rough.

The staff was friendly, but the room was disgusting and damp. It smelled like mildew. The floors looked like they had never been cleaned. We spilled a cup of water on the floor and used a towel to clean it up. The towel was black after cleaning up the water. We stayed here out of necessity due to an emergency and having to unexpectedly extend our vacation at the last minute. We weren't expecting much, but it was rough.

Los colchones hacían mucho ruido al acostarse o sentarse.

Los colchones hacían mucho ruido al acostarse o sentarse.

This place was very clean and close to every restaurant very convenient

This place was very clean and close to every restaurant very convenient

It was a nice experience.

It was a nice experience.

Nice staff.clean restroom

Nice staff.clean restroom

Good

Good

Bed are so uncomfortable. Horrible paint job in room and bathroom. They said it came with breakfast. None was available, just coffee and juice.

Bed are so uncomfortable. Horrible paint job in room and bathroom. They said it came with breakfast. None was available, just coffee and juice.

very satisfactory for the price

very satisfactory for the price

Female Manager was Rude, Love to try and shut down any complaint with loudly lobbing False accusations against the Guests, Over talks thrm and doesn't Listen. The Owner was Polite. He was onsirw daily until he wasn't, thats when I Met The Manager. There was Mold in the Upper part of the shower, there was Filth , like grease smeared on upper shower wall, Toilet was not attached to the ground ceramic sink corner was cracked and broken and Finally, The Lamp shade had Brown Grime All over. I have Pictures of everything I've mentioned. We checked out 2 days early and went to a different hotel.

Female Manager was Rude, Love to try and shut down any complaint with loudly lobbing False accusations against the Guests, Over talks thrm and doesn't Listen. The Owner was Polite. He was onsirw daily until he wasn't, thats when I Met The Manager. There was Mold in the Upper part of the shower, there was Filth , like grease smeared on upper shower wall, Toilet was not attached to the ground ceramic sink corner was cracked and broken and Finally, The Lamp shade had Brown Grime All over. I have Pictures of everything I've mentioned. We checked out 2 days early and went to a different hotel.

The accommodation was good, hotel with a good location

The accommodation was good, hotel with a good location

Room is clean, hotel is in good location

Room is clean, hotel is in good location

Very nice!

Very nice!

Front desk was amazing

Front desk was amazing

Front desk staff were amazing!

Front desk staff were amazing!

Room nice area not so nice

Room nice area not so nice

Check in was great and friendly staff, the room was clean in the bathroom and the bed comfortable . The drapes in the room were great to take out any traffic or light. I did put in ear buds to not hear traffic. I spilled water on the floor and had to wipe it up and black came on the wash cloth. The shower had great pressure. In the future I could come back because I heard they have a 15 charge a stay.

Check in was great and friendly staff, the room was clean in the bathroom and the bed comfortable . The drapes in the room were great to take out any traffic or light. I did put in ear buds to not hear traffic. I spilled water on the floor and had to wipe it up and black came on the wash cloth. The shower had great pressure. In the future I could come back because I heard they have a 15 charge a stay.

I got there early and inquired about checking in early we got there before 3pm. I was told it would be an extra 20.00. I also had my kids with me. She asked me if we were all going to be in the room I said yes then she said I had booked the room with it saying it was only me so she said she would have to charge me another 10.00. I didn't like her attitude. She made me feel like I was trying to get away with something. If I was trying to do that why would I have my kids standing next to me. Then on top of that we asked about the pool she said it was closed. They advertise they have a pool. She was not at all friendly. I decided to not check in early since I was getting charged an extra 10. Later when I did check in there was a very sweet friendly girl and she was the saving grace in me not giving this hotel one Star. The room was good but the bed feels like you are sleeping on a brick. If you like a firm mattress this is the place for you. They do not offer breakfast but there is juice and coffee.

I got there early and inquired about checking in early we got there before 3pm. I was told it would be an extra 20.00. I also had my kids with me. She asked me if we were all going to be in the room I said yes then she said I had booked the room with it saying it was only me so she said she would have to charge me another 10.00. I didn't like her attitude. She made me feel like I was trying to get away with something. If I was trying to do that why would I have my kids standing next to me. Then on top of that we asked about the pool she said it was closed. They advertise they have a pool. She was not at all friendly. I decided to not check in early since I was getting charged an extra 10. Later when I did check in there was a very sweet friendly girl and she was the saving grace in me not giving this hotel one Star. The room was good but the bed feels like you are sleeping on a brick. If you like a firm mattress this is the place for you. They do not offer breakfast but there is juice and coffee.

Great surrounding area

Great surrounding area

Checking in was easy and smooth people working the desk were super friendly

Checking in was easy and smooth people working the desk were super friendly

I don’t normally leave written reviews to hotels we book but this once warrants one. Plain and simple, there’s bed bugs. I know there’s bed bugs because we’re having to follow up with the doctor because of an allergic reaction to the bites. If anything we’re also having to file a health report because extremity of the bites and how swollen they’ve gotten. Do yourself a favor and just don’t stay here at all, even for just a night.

I don’t normally leave written reviews to hotels we book but this once warrants one. Plain and simple, there’s bed bugs. I know there’s bed bugs because we’re having to follow up with the doctor because of an allergic reaction to the bites. If anything we’re also having to file a health report because extremity of the bites and how swollen they’ve gotten. Do yourself a favor and just don’t stay here at all, even for just a night.

Stay was good. Only downside was the pool being closed which was one of the reasons we chose the hotel.

Stay was good. Only downside was the pool being closed which was one of the reasons we chose the hotel.

Staff was friendly but I was sad the pool was not operational and there were reports of negative things I rather not mention. If I knew when booking I was going to be cancelled I would have had a backup plan. The ice machine was in repair and no ice was available.

Staff was friendly but I was sad the pool was not operational and there were reports of negative things I rather not mention. If I knew when booking I was going to be cancelled I would have had a backup plan. The ice machine was in repair and no ice was available.

It was OK but no one has a explanation why the pool was closed.

It was OK but no one has a explanation why the pool was closed.

One of the male front desk receptionist’s was very rude. Wouldn’t let me go to the bathroom until I paid a fee. Mind you, we had already paid for the room in full, I have no idea where this fee came from. He would not help us in anyway until we paid that 50 dollar fee. Like cmon man just let me use the bathroom first.

One of the male front desk receptionist’s was very rude. Wouldn’t let me go to the bathroom until I paid a fee. Mind you, we had already paid for the room in full, I have no idea where this fee came from. He would not help us in anyway until we paid that 50 dollar fee. Like cmon man just let me use the bathroom first.

Not very friendly

Not very friendly

The staff was very nice and friendly. The outside of the property looks a little run down and the pool was closed. Inside the room was clean but it had a weird smell and was outdated

The staff was very nice and friendly. The outside of the property looks a little run down and the pool was closed. Inside the room was clean but it had a weird smell and was outdated

We really liked my husband, very central to the place and you can see that in a safe area, the room clean and tidy. we will go again.

We really liked my husband, very central to the place and you can see that in a safe area, the room clean and tidy. we will go again.

Nobody bothered us while there i would stay again if i had to i really had no problem with red roof inn hotel just the smell of my room was a little strange smelling house keeping came every day that i was there and absolutely no cartoon channels on the tv for my 1 year old for bed time need updated tvs or more channels

Nobody bothered us while there i would stay again if i had to i really had no problem with red roof inn hotel just the smell of my room was a little strange smelling house keeping came every day that i was there and absolutely no cartoon channels on the tv for my 1 year old for bed time need updated tvs or more channels

Nice and neat

Nice and neat

The front desk was so accommodating and helpful. Staff was super friendly. Property well manicured and quiet. Room could of been cleaned better, especially the floor.

The front desk was so accommodating and helpful. Staff was super friendly. Property well manicured and quiet. Room could of been cleaned better, especially the floor.

Bed was rock hard and pool wasn't open.

Bed was rock hard and pool wasn't open.

Safe and clean

Safe and clean

The property was clean and the service was good, but the beds were not comfortable and there was noise outside the room

The property was clean and the service was good, but the beds were not comfortable and there was noise outside the room

Awesome staff awesome people to be around very clean very friendly service. It’s not needed.

Awesome staff awesome people to be around very clean very friendly service. It’s not needed.

Second stay here. Good room, cool A/C, comfortable beds, shower has great water pressure, it’s a great value. This room’s hair dryer wasn’t working but that’s my only little complaint.

Second stay here. Good room, cool A/C, comfortable beds, shower has great water pressure, it’s a great value. This room’s hair dryer wasn’t working but that’s my only little complaint.

Good

Good

The hotel room ac does not cool the room properly, we had it on 60 degrees and still took hours to cool. THE ENTIRE HOTEL SMELLS LIKE A GAS STATION...GHETTO, GROSS, CHEAP AND DEFINITELY NOT WORTH THE MONEY THEYRE CHARGING!! ALL NIGHT AND ALL MORNING WE WERE WOKEN UP BY BLARING MUSIC.

The hotel room ac does not cool the room properly, we had it on 60 degrees and still took hours to cool. THE ENTIRE HOTEL SMELLS LIKE A GAS STATION...GHETTO, GROSS, CHEAP AND DEFINITELY NOT WORTH THE MONEY THEYRE CHARGING!! ALL NIGHT AND ALL MORNING WE WERE WOKEN UP BY BLARING MUSIC.

1-night stay. The hotel delivered to expectations.

1-night stay. The hotel delivered to expectations.

I will say it was clean.

I will say it was clean.

Affordable and convenient

Affordable and convenient

That do not clean the rooms good they have pee stains on the sheets and will not help u in any way short on stuff.

That do not clean the rooms good they have pee stains on the sheets and will not help u in any way short on stuff.

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I didn’t like the room we was in it smelled bad and don’t have no towels or wash cloths in. No one was at front desk to get us any. Smelled like smoke and animals.

I didn’t like the room we was in it smelled bad and don’t have no towels or wash cloths in. No one was at front desk to get us any. Smelled like smoke and animals.

Close to food.

Close to food.

They have always been pleasant every time we have stayed here.

They have always been pleasant every time we have stayed here.

Something quick

Something quick

I first asked about the location of the ice machine and was told that it had gone down a week or so back and they were waiting on a part. I walked by the machine and it had spider webs all over the opening for ice. I arrived at 2:10-2:15 and was charged an extra $20 to "check in early", but why? "Check In" is at 3, sure, but 2-2:15? Seriously? The setting is VERY loud also. TV is not easy to figure out and my TV remote had dead batteries and was held together with tape, so I had to make the walk to the office after checking in, just to have a remote that works, but I was charged an extra $20 to check in early. Red Roof can kiss me where the sun don't shine, if they don't make this right with me.

I first asked about the location of the ice machine and was told that it had gone down a week or so back and they were waiting on a part. I walked by the machine and it had spider webs all over the opening for ice. I arrived at 2:10-2:15 and was charged an extra $20 to "check in early", but why? "Check In" is at 3, sure, but 2-2:15? Seriously? The setting is VERY loud also. TV is not easy to figure out and my TV remote had dead batteries and was held together with tape, so I had to make the walk to the office after checking in, just to have a remote that works, but I was charged an extra $20 to check in early. Red Roof can kiss me where the sun don't shine, if they don't make this right with me.

Clean

Clean

Was a nice place to catch a few hours of sleep.. bathroom soor was falling off the hinges had to pick up on the soor to shut it.. sheets looked stained like someone had walked on the bed with shoes on

Was a nice place to catch a few hours of sleep.. bathroom soor was falling off the hinges had to pick up on the soor to shut it.. sheets looked stained like someone had walked on the bed with shoes on

Always so wonderful with pets and needs associated with them. Much appreciated and has made Red Roof Inn my preferred hotel since I seldom travel without my dog.

Always so wonderful with pets and needs associated with them. Much appreciated and has made Red Roof Inn my preferred hotel since I seldom travel without my dog.

No thanks.

No thanks.

Bad: Room stank of smoke, burns on the bedding and lampshade.

Bad: Room stank of smoke, burns on the bedding and lampshade.

The doorknob on the bathroom door was falling off and the shower hose and toilet seat was loose. The beds were nicely made but there were spots on the sheets. The check in lady was fine Overall not a good experience. We will not return.

The doorknob on the bathroom door was falling off and the shower hose and toilet seat was loose. The beds were nicely made but there were spots on the sheets. The check in lady was fine Overall not a good experience. We will not return.

Bugs in the bathroom. Ice machine at the corner did not work. Sheets on one bed had a stain.

Bugs in the bathroom. Ice machine at the corner did not work. Sheets on one bed had a stain.

The cleaning staff.

The cleaning staff.

Staff was great

Staff was great

Bueno todo

Bueno todo

Nice, more than I expected. Best of all I brought my Boston Terrie, Tater Tot .No charge will go back. TY

Nice, more than I expected. Best of all I brought my Boston Terrie, Tater Tot .No charge will go back. TY

The bed was horrible

The bed was horrible

Basic hotel

Basic hotel

I bought the rooms sight unseen and immediately regretted it driving up. I’d not stayed at a red roof inn before so I probably should have known better. The first thing I noticed was the smell of urine outside my door and it being in a neighborhood on a busy highway with shady characters roaming the streets. I just didn’t feel comfortable traveling alone as a woman and left. I booked a best western down the road which even though was in an urban area was a bit more off the busy highway and less stranglers nearby.

I bought the rooms sight unseen and immediately regretted it driving up. I’d not stayed at a red roof inn before so I probably should have known better. The first thing I noticed was the smell of urine outside my door and it being in a neighborhood on a busy highway with shady characters roaming the streets. I just didn’t feel comfortable traveling alone as a woman and left. I booked a best western down the road which even though was in an urban area was a bit more off the busy highway and less stranglers nearby.

No ice at ice machines and the pool was closed.

No ice at ice machines and the pool was closed.

The staff was accommodating, very nice and helpful. The only bad thing was I requested cleaning service every other day I however did not get any I needed towels which I did get that night when I went to the front desk to complain about not getting any service the staff was very nice and got them for me right away, the floors were in need of cleaning to the point my feet and socks were black. Other than that the hotel was great!! I would have loved it better if the pool was open too, but it was down for maintenance unfortunately, but my daughters complex had a pool so no worries there. I will book with this hotel again, it was great experience

The staff was accommodating, very nice and helpful. The only bad thing was I requested cleaning service every other day I however did not get any I needed towels which I did get that night when I went to the front desk to complain about not getting any service the staff was very nice and got them for me right away, the floors were in need of cleaning to the point my feet and socks were black. Other than that the hotel was great!! I would have loved it better if the pool was open too, but it was down for maintenance unfortunately, but my daughters complex had a pool so no worries there. I will book with this hotel again, it was great experience

It is mildew in room 158. So my family and I moved into another room. The sink did not work properly but I rather have dealt with that instead of a mildewy room. The pool was greenish looking but they covered it up. If we were not tired after a long drive and ride I would have suggested looking for somewhere else to stay. I would suggest renovating the property.

It is mildew in room 158. So my family and I moved into another room. The sink did not work properly but I rather have dealt with that instead of a mildewy room. The pool was greenish looking but they covered it up. If we were not tired after a long drive and ride I would have suggested looking for somewhere else to stay. I would suggest renovating the property.

I thought the front desk staff is the only reason I stayed. She was lovely. The place advertised a pool and breakfast. The pool was a murky mess of almost green. The bathroom shower bar was held together with duct tape. And the sinks were clogged. The room smelled of broken dreams and despair. The lady at the desk was kind and very attentive. The need for bleach throughout this room is overwhelming. I should be given a credit just for the lack of advertised amenities. The room smell and duct tape is the entire reason I should be given a complete refund.

Broken bathroom door. Stained bed sheets. Dirty walls. Broken toilet.

I inspected my room when I got there . I looked at my hand towels & I noticed there was a black stain on the hand towel & also the vent in the bathroom had dust on it . The staff was very friendly & helpful .

It was very quiet and safe ! The front desk staff was Great 👍

Wasn’t very clean and the pool was not open. It was noisy. Won’t be staying there again.

I loved the location and that there was plenty to do and eat in the neighborhood of the hotel. Close enough that you could park and walk. There were plenty of cameras on the property but unsure how far security went. I would stay here again. Very nice and helpful staff.

Sucked dirty rooms with mold

Would stay again

The staff and management was suspect racist. There was a homeless man asking for money for a room when we pulled in. The bed was crunchy under the covers. The sink was brown. The room smelled like dog . The manager was a true #B

Love it, and the pool

Bed sheets were not clean. Floors were so dirty my shoes were black. Overall a horrible experience and unhealthy.

Great spot! Walking distance to Target, Waffle House, Dunkin Donuts, Hooters, and an incredibly fantastic seafood restaurant called Hieronymus Seafood Restaurant & Oyster Bar. Lots of things to do in the area. And the staff was amazing. However, the pool was cloudy and hot and my room wasnt very clean.

The room was not ready for check in. They rushed half clean the room.the towels looked like they were washed in mud. The floors were sticky and grainy. The bathroom had a urine smell. The pool was very very cloudy. I had never had any issues with red roof inn before. Not in the state of nc, but my daughter made it very clear we will not be staying at this hotel again.

It was satisfactory.

There was mold on the curtains and around the floor board where the telephone line was. I am highly allergic and gave me a terrible headache

Noıceeee

Arrival time was approximately 1a.m. Check in fine, guy at desk was great. We were too tired to realize until we woke up that previously the house keeping didn't wash bedding, there was 3 left over marijuana cigarette butts on floor to match the burn holes in bedding. Sandy in footing so kept socks on and a.c. Filter dirty so let that just sit out

The staff was very friendly and helpful, however, our room was dirty with hairs on the toilet seat, mold in the bottom side of the mattress that stunk up the entire room, and workers that were staying here on business (while we respect traveling for work, have some respect for those that aren’t). These guys were hanging out in the parking lot drinking beer, yelling, and working on their cars right outside our door. The stay was fine for one night, but wouldn’t return.

Very nice service and location

Wonderful stay