Monterey Inn Hotel

This was a half way house with no rooms available.

The property is now a homeless shelter still listed on Expedia. We were sent an email by Expedia and the property for our stay and got there to be told it’s a homeless shelter.

Arrived, nobody there. Called, waited, called again and waited and waited. Place looked abandoned. A neighbour suggested the place was a refuge for the homeless. Looking at how grimey the exterior was, and that nobody was answering the phone, nor at the door, we left. I’m sure I’m not the first to be scammed.

Heat did not work- 50 degrees. Tv did not work. No place to eat- crappy pizza 3 blocks away. Worst hotel I've been in in 50 years!

The lady that helped me check in was friendly and help out a lot. Made sure we understood rules and where things where.

It's a cheap motel, but really clean and nice for the price. No bad smells or so. The outside seating area is nice and cosy. I was surprised by the breakfast - it had snacks, instant oatmeal, even fresh fruit and boiled eggs!

The neighborhood was so seedy that we didn’t dare leave the hotel. Absolutely worst hotel!!!!

I appreciated being contacted by the front desk staff to be alerted to the fact there is no-one at the from desk after 8pm and that my door key would be in a lock box on the front door. Unfortunately, everything else was terrible: *No chain lock on my door (only the simple in-handle lock) *The heater was broken and only a light blanket on bed * Room and hallways were unclean * Parking my brand new car on the dark, warehouse-laden street was not safe as my car stuck out like a sore thumb It was late (10pm) and I called several hotels before being able to find an alternative place to stay. This hotel does not warrant a 6.3 rating. My guess is Bots are rating it. It was a very stressful experience for me, a single, professional, 65 year old woman, after a long days work.

Yes, the clerk was upset that I told her my TV didn't work but I interrupted her while feeding her child. I thought this was a business. Took 2 hrs to change room

My boyfriend and I wanted to get away for the holiday and we booked last minute and we found this gem Ruby was amazing so helpful the place was cozy and charming and it had a stove to cook !! I'll definitely be back thanks Ruby & The Monterey staff!!

Inexpensive lodging close to the cruise terminal.

There where crockroaches in the room.The hotel is very old.

Hotel staffs were so nice. Quiet place, inside is so safe, I highly recommend my friend to stay here!

The room smelt like cat poop

Not a good area to stay at

i had a six day stay no one swept. offered me a linen change, dumped garbage. did not ftnd out till day 5 i was on my own. I complained about the bugs on day 2. He sprayed but it did no good. He lied about his location I had to lyft every time I needed to go to the convention center. I was promised a 15-20 min walk. I was isolated from all tthe resources for a decent vacation. I needed to do laundry on sat. no quarer machine & he did not keep at desk. I was on my own. Wait is all I heard.. The place did noty look like the pictures. no where near exercise equipment.. I still got no confirm mation about the $100.00 room deposit he did or did not take off my card.. no signs in laudry about cost of dryer or to wash. Do noty use this resource.

The room was dirty, there was hair all over the shower and trash still there from someone else's dinner.

I enjoyed my stay. Everyone was warm and welcoming and were quick to address any concerns.

Everything was terrible

The place looked clean but very old stove and there were spider webs in the restroom and hiding stains that needs to be clean out! There was no hot or cold water to shower. The area were the motel is very quiet There is no elevator

The history of the building and the affordability of the rooms is the reason we chose to stay here. The host, Queen, made our stay even better than we anticipated because she was amazingly accommodating, communicative and so warm and friendly. Even though the building is in a predominantly industrial area we were glad we stayed there because it was quiet and provided a great night's rest.

Very impressed, well maintained,excellent staff and spacious room. Is definitely a place that I will come back.

Very basic no thrills. Clean and efficient with kitchenette if you like making your own meals. It was great fit for my budget

Even though we didnt end up staying i just want to say the woman that assisted us when we arrived was so incredibly nice and inviting. You have a gem on your hands. Ive veen working in hotels for years and its hard to find someone that is not jaded from the industry. Hold onto that woman, shes a keeper. ❤️

I qould not recommend and i would not stay again.

In thr afternoon i catch one bug like a butterfly but is not ... Bed is good.... No air conditioner....

somewhat sketchy neigborhood, with people sleeping in cars outside the hotel. But owner made sure I was able to get in even when I forgot to let him know about late check in. Room was nice

The place was alright, staff was welcoming.

No parking or elevators....

The person at the front desk did not know what he was doing.

For the price and location I had no complaints! Got an early check-in easily and the process was all quick.

Got bit by bed bugs. Unsafe location. Noisy guests. Smell of cigarette smoke. Not recommend.

The wifi sucks

The manager, Vincent, is a star employee. Very accommodating, helpful and friendly.

Late check-in accommodated well. Nice tile work. Room 15 shower handle fell off. Towel racks pulling out of wall. Wasn't one of their better rooms.

Location, Street noise. Rooms are not the most elegant.

The hotel was perfect for a single guy who needed a room last minute. Def appreciate the ease in booking it.

I got bit by bed bugs here.

No parking on site in that neighborhood

Everything in the room was disgusting. Beds stains. Floors iwere slimy like they haven¿t been cleaned in years. Shower floors and walls were filthy. In 8 days we saw 5 cockroaches. Room key was an ordinary house key that could easily be copied.

Was not as described! It was filthy and unsafe! My room door knob was broken off

Only street parking, was greeted by a phone number taped to the door. Callled and given code to lock box. Also greeted by druggies outside while I called. Literally felt like a crack house. Thin walls. Curtains no close, outlet no work, holes ceiling.

N/A

The place was disgusting, room smelt like pee, bed was broken

It was nothing like it was posted on the website found a bed bug in the first room they gave me second room didn't have no kitchenette or anything that is said it was to have the doors will just regular door locks like you using your house no deadbolts no security lock I paid for the rooms for kitchenettes I didn't get to that so I really basically I feel like I got ripped off by hotels.com it's a good place to stay if you're in transition of moving it's more like a studio apartments minus the kitchenettes and some of the rooms I haven't been in all of them so it may be someone else is liking

Ellos no tienen desayuno y lo publican como que si lo tienen

I would recommend the Monterey hotel to anybody I mean it seemed pretty decent I'm very clean very quiet comfortable the rooms come with refrigerator and microwave that's pretty nice and the management working what was an exceptionally nice fellow I would recommend this hotel that anyone that is needing a safe clean place to stay in this area. Close to shopping restaurants and public transportation. 5 ⭐

Nothing I have to say, Services are good. They know my needs.

I've got a room in the basement and there was no signal. The wifi strength was also pathetic. The breakfast was underwhelming (only 2 cereals with 1 jar of milk hidden in a corner).

Expensive for what it was. It was like a boarding house. Seats were not entirely clean and the train going past woke us up on three occasions.

when we came the hotel smell molds, our room is smell bad. bugs all over the room and my kids are so scared. we can hear the voice at the next door. bark of the dogs.

This property is in a industrial area it’s more like a house with lots of rooms. The shower is real small. Doesn’t seem like such a good area but it served

..

I regret ever having stayed here. It's a fleabag hotel.

The window and front door let in a draft. It got cold overnight. The walls were thin and the neighbors were loud until around midnight.

I absolutely HATED this place! I was extremely uncomfortable. The only reason I chose to stay was because I hadn't really slept for days, literally, and I didn't want to go through the headache of getting my money back from Expedia and it wasn't going to be easy finding another place in that area on a Friday evening. From what people wrote, it didn't seem like it would be that bad. You can't just walk in when you want, you ring a doorbell and someone takes forever walking over to let you in. I get that it's for security, but the door isn't in the line of sight from the manager's desk so I don't get that. This place on the inside looks extremely old. I got a pathetic room in the basement. The room totally had a weird smell that's hard to explain. The room was extremely small. There's nothing to deafen the noise going on around you. You can totally hear what everyone is doing in their rooms. The WIFI, which was important I have that, never worked no matter which router I chose. The kitchenette is totally pointless. There's nothing to cook with so why even have a stove?The tiny baby sink in the "kitchen" is actually the bathroom sink. It has a mirror above it. The kitchen sink is out where the bed is. Oh, and you'll love how the manager comes by your room in the morning and pounds on it telling you to check out. The people that stay there are totally ghetto and their kids that scream from morning 'til night. I only got a few hours of sleep. Will never go back!

When we checked in, my husband needed to use the restroom after a long trip from driving around. We were there for a medical trip to UCLA. When my husband asked the owner if he could use the restroom, he said "No, wait until you check in" While we were trying to check in, my husband was prancing around, and a huge car accident. The owner took us to the room, and the room was dirty!. When we told the owner we do not feel safe, he had the nerve to say I need to double check that we didn't steal anything in the room. We left immediately, disputed the amount through our bank. I do not recommend this place at all. Horrible owner and customer service.

The place is unsafe and in a bad area the rooms are awful the towels are like paper towels people yelling at each other

This hotel was such an amazing place. Lots of history and friendly people. The rooms are apartments and so affordable. Parking was on the street but not hard to find. Very quiet considering the area is mostly industrial!!! There was a bit of unexplainable things going on inside the room from time to time but its a historic building with a colorful past so thats to be expected. I loved this place even with the paranormal activity!!!! I will be staying there again and again!!!

Nice to stay here again after 22 months. Good location.

Its clean and friendly. In an industrial area but but works for me

We came to the room at midnight and when we pulled up to the hotel there was suspicious activity in front of the hotel and inside the lobby. When we went into our room we were immediately greeted by roaches. We left and returned our key to the lockbox and will not be returning. I would like to be refunded since the conditions of our room were unsanitary and unfit for living.

***ROACHES*** The room was very dirty and there were multiple roaches crawling on the floor in the bedroom and bathroom. When we told the owner about the roaches, he denied it. We checked out within 20 minutes of getting there.

Not as advertised = update your images to a more accurate representation!

This place is the most disgusting excuse of a hotel. It should be a rent by the hour and not a hotels.com place. No, TV, no internet, no cell phone service. The front desk clerk looked more like homeless drunk than a clerk. AVOID this place at all cost.

The service we received was great. The staff was friendly and fast hotel was decent

Excellent, nice, comfy, and clean would stay again.

This property is nothing like Expedia commercializes it to be. There are bugs, old walls with stains and in a terrible side of town with nothing around it.

the room i was in was below surface level and had no cellphone reception and was very cramped overall

Bad costumer service, not parking all was filthy thirty and tv wasn’t working. I will never come back again neither recommend.

I reserved 2 rooms for my family and friends, Nothing find to like this property, our room was in basement, dark, dirty, no air condition with some roaches, under name of breakfast, just a bad coffee with a few cookies

The accommodations were adequate for a one night stay. We were impressed with the cleanliness of our room.

Very small bed, almost a cot... Tiny shower, no bathtub... On the good side, it did have a reasonable kitchenette, which I did not need this time... Their Cafe was closed for repairs/upgrade/whatever and the man said that it would be a long time before it became open (years?)... Their "Free Breakfast" consisted of dry cereal, a small cookie and coffee... It was on a very unsafe-looking street and they did not allow parking in their gated lot, so everyone had to park on the street-very scary! It was in the worst part of the dock area of Wilmington, which is just about the seediest part of any town, especially this town...

I was given a very small room, with buckling floors & no air conditioner for 3 of the 4 nights of stay. I had to use the same towers the entire time.

staff was nice just the location and vibe were off

At night I wanted an extra blanket cover but could not get one because there was no one to help us, they close the office at 11pm, while I tried to get under the covers I seen that the sheets were kind of dirty, now I’m not sure if they weren’t clean or had stains. But that’s not right. To top it off one of our locks on the door did not even work.

It was nice our room just smelt bad. We used a whole bottle of air freshener in 3 days. The smell was really bad.

While the size of the room and the kitchenette in the room were nice therr was no AC and there were roaches. I would've left, but they refused to reimburse the 1st night i cancelled so i was stuck with it. Don't go there too late after dark because there's gun shots every night and a street Walker actually tried to chase me down. The place will not open the door after dark so have your key out and ready to open it.

It was as pictured and decent size with stove top and kitchen sink, even though I did not use them

I liked that the staff was helpful, the patio outside was great to get some sun and I always found parking in front of the hotel.

What I did not like about my scenario was check in. I specifically stated that I was going to check in at 2 a.m. in the morning. There was supposed to be keys in the mailbox and there qas no e. I qas left standing outside the Monterey Inn tired and

The crew was nice but not stable to stay in. Water started poring in my room, where the fan was at in the ceiling could have caused a fire!!! My whole bed n stuff got wet.

I could not stay. I left the day I arrived. Dirty! Primitive. Felt like I was in the gulag.

it is okie hotel to stay take shower and sleep. it is old building but it okie to stay

It was unique with its terrible rooms. It was unique as the worst hotel found in expedia.

You will not find a cleaner place to stay. Building is unique and the core from the seating area outside is amazing

Very quaint and affordable. I left a little early because it was a little loud and I was in town for a funeral. I needed rest

I liked how it felt like you were in Europe. The building was nice. Nice location and a good price.

YES, UPON ARRIVING I ASKED TO CANCEL DUE TO CONDITIONS AND WAS TOLD NO. THERE WAS DIRTY BEDDING, RIPPED TOWELS, AND BUGS. WE KILLED OVER TEN BUGS AND HAVE PICTURES TO PROVE IT. I WISH I WAS ABLE TO GET MY MONEY BACK PRIOR TO STAYING.

no daily towl service

Cannot stay even one night, fake pictures on expedia

It was ok. Nothing to special but what I loved about it was the kitchenette. The beds need updating and the floors needed to be a little cleaner but it was inexpensive and it was spacious.

I can’t not gey my money back when I can cel the booking!

My second time staying here already booked for this weekend again I travel a lot back and forth for work can’t beat the price it’s old but has charm and better than other nearby places it’s cozy and suffices not very many amenities but can’t complain. I feel comfortable when I stay here. Small but has fridge and microwave, hot water, clean, internet, later check out of up to 12 most around are 10/10:30. No parking but it’s easy to find a spot on the street near great seafood restaurants, liquid store down the street. I recommend for travelers and those on a budget

This guest did not leave comments about this hotel.

It was ok

Wasn’t the best for the price. I know I should expect a huge room or bed. However, I’ve stayed at places for the same price with overall better service; I tried getting a refund since I only stayed for 15 minutes but the service from the owners/guest has been just as bad as the stay.

This is an older hotel. It was clean and comfortable. We were only there for one night. The continental breakfast consists of cold cereal and the man in the reception was hard to understand and did not know any thing about the area.

Prices was affordable but the condition of the building was poor. Secondly we are on the other of town and majority of the sightseeing is in Hollywood's Blvd.

We never saw a hotel check in or check out employee the entire time we were there. Our room was filled with cockroaches. TV with no remote so you have to stand next to the tv to change the channel or get up to then it on/off. No ice or water available. Full kitchen with no utensils just bug traps. No window or vent in the bathroom VERY dark throughout the entire space. Highly disappointed. Photos provided DID NOT MATCH what we were provided. Felt completely bamboozled for lack of a better word.

Charming old building. Large room. Kitchenette set up with no cups plates or utensils

Was good for 1 night .

I like that there's on site coin-op washer and dryer. I don't like that some staff is rude and stares as if something is wrong with you.

Breakfast was rubbish. Hotel located in the dockyard, surrounded by cranes and scruffy streets. No view from tiny dirty window high up on wall of rooom. Just as well, as any view would be horrific. Room not serviced unless you ask for it - but they do not tell you that in advance. Quite the worst place I have ever, ever stayed in during my lifrtime.

Good service good room. We checked in at night and waited in front of the door for a very long time. The staff didn’t hear the ring.

Outstanding .ilove their coffee cereals in the morning. Just find your own spot to park but it safe in the neighborhood

I did not like at all. I called several times and nobody answered it, also they were not there when I arrived. In the middle of the night, I had to look for another place.

It was fine. No frills. Nice staff. Clean. Has fridge and microwave

cracks in walls, internet would only work if you stood in certain areas,poor breakfast, we were put in the basement and

Great service, very clean, felt safe. My only issue was with the free breakfast, which turned out to just be cereal and oatmeal. Regardless of that, it’s a really great value for the price. I couldn’t recommend it more!

Small and narrow room with single spring bed that was not very comfortable. Thin walls that allowed noises from neighboring rooms.

Had to carry computers and luggage up half a flight of stairs. Two steps up to the bathroom. If you are not handicapped as I am it's really great for the price. We'll be back, too.

Everything. Hotel staff made me wait outside because I showed up 10 minutes before check in. On top of that, the neighborhood isn't great either. None of this was in the profile. Made it look like a 3 star hotel in a crape neighborhood. No its just crap

I observed very low Wifi signals of both networks in room # 9 where I stayed.

Many things. First and foremost: No A/c! How is that even remotely possible? With temperatures soaring upto 100 degree how can you not have an a/c? There was a dead rat somewhere in the room and had a revolting stench throughout my stay. Pathetic!!

Bed was uncomfortable, AC was impossible to reach, TV didnt work and place was just in a sketchy area and creepy.

The luggage limit

no

The bed squeaked a lot.

noOnly one thing I did not like was that the tv was not working and the place where it is is very lonely not ay shops ^