Super 8 by Wyndham Wheat Ridge/Denver West
About Super 8 by Wyndham Wheat Ridge/Denver West
This hotel is located 12 miles from the Denver Zoo. Free WiFi is offered to all guests. A grab and go breakfastt is served daily. Each air-conditioned room offers a microwave, a small refrigerator and coffee-making facilities at Super 8 Denver West. A hairdryer is featured in each private bathroom. Guest laundry facilities are offered on site. A 24-reception is available to assist all guests. 3 Agaves Mexican Grill is adjacent to the property. Shopping at 16th Street Mall is 9 miles from Denver West Super 8. Denver International Airport is 30 minutes’ drive from the hotel.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
Reviews
The hotel reviews are mixed, with some guests praising the staff and cleanliness, while others express serious concerns about the condition of the rooms and property. Many guests feel the hotel is outdated and in need of renovation.
- Friendly and helpful staff
- Clean rooms
- Outdated and run-down property
- Rooms in need of repair and renovation
- 2/5
The room smelled and was not in the best condition. The hallways smelled and the A/C did not work as well as it should. This place could use some remodeling.
- 1/5
It smells super bad, the furniture is dirty and old, the curtains are old and with holes, it smells like marijuana, it’s not worth it, there are no full breakfasts when you pay for a day stay.
- 5/5
Everything very great! Nothing at all.
- 4/5
Very good
- 3/5
make the bed. I had to put trash in brown paper bag and take out the trash myself. It’s not the end of the world but I would say it would have been nice to have fresh towels and fresh bed.
- 1/5
I always rent there I'm going to rent there again Tell me I was blacklisted and didn't give me a refund didn't give me a reason why was ridiculous
- 2.5/5
Passable
- 5/5
Broke down needed a place...
- 2.5/5
Passable
- 5/5
The front desk was awesome. Coffee was good. Could have used maybe some fruit or yogurt for the breakfast. The pool area was closed. Pet friendly a bonus!
- 2/5
The staffs were the best part of my stay. They were very friendly and helpful. Everything else was horrible. The hotel is way past being outdated. It is really old and smells old. I even had a cushion toilet seat cover just like back in the old days. I understand it is not a Marriott but a bit of TLC would go a long way.
- 5/5
Very comfortable room with 3 beds very convincente for big families traveling together
- 1/5
The lady checking us in was extremely rude. My husbands autistic and flares his arms around and you can clearly tell he’s autistic and these are things he can’t help he’s not harming anyone or doing anything he shouldn’t he was just minding his own business when she gives me a dirty look and makes rude remarks about the situation to the point he was in tears we didn’t feel welcomed and will not be staying here again.
- 2.5/5
Passable
- 5/5
Everything was good More options for breakfast
- 5/5
More options for breakfast
- 3.5/5
The staff was very nice. I checked in online but I still had to check in with the lady at the desk because she said she didn't get any of my information. I didn't like that there was no soap at the sink only in the shower.
- 3.5/5
The staff was very nice. I checked in online but I still had to check in with the lady at the desk because she said she didn't get any of my information. I didn't like that there was no soap at the sink only in the shower.
- 2/5
The first room they put me in had bed bugs. I was eaten alive and got less than two hours sleep. I had purchased a package deal and didn’t have funds to switch hotels entirely. The staff was helpful in switching rooms and accommodating my requests for fresh sheets to lay over the top of the bed to minimize the possibility of further contact with bed bugs. I did not experience any further bites for the next two nights. I was able to sleep but not well. Were it not for the bed bugs, I would say that the hotel appeared clean but worn and the staff was very friendly and helpful. I won’t stay there again. Not ever. I was not offered any sort of partial refund for the discomfort and inconvenience. I cannot recommend this hotel.
- 4/5
Very good
- 4/5
The curtains on my unit were damaged but closeable. The breakfast bar was sufficient but could be better. If you are a senior traveler: the toilets are so close to the ground as to be dangerous. Hand holds are a must. How about limited mobility rooms with higher toilets and or hand holds.
- 0.5/5
Nothing The room smelled of cigarette smoke so bad I had to leave at 5am. I was tired from driving 15 hours and just wanted some rest. Staff was not accommodating.
- 0.5/5
The room smelled of cigarette smoke so bad I had to leave at 5am. I was tired from driving 15 hours and just wanted some rest. Staff was not accommodating.
- 3/5
The motel was being remodeled and I appreciate the fresh paint and update.
- 1/5
There was a black mouse in my room. I tried to capture a photo, but this mouse was smart.
- 4/5
Very good
- 3.5/5
Location and Staff
- 3.5/5
Location and Staff
- 3/5
Bathroom had hair in the sink and a brown stain on the bed upon arrival couch had crusted food under the cushions
- 5/5
This is my favorite place when I'm trying to save money. It's not expensive. Bed usually isn't the best. But it is quiet at night. There are some people outside that appear to be sketchy but they are not trying to bother nobody. They have always been friendly. They don't ask for anything. They are just outside smoking cigarettes. Don't be alarmed. They are nice people.
- 3.5/5
Good
- 1/5
Got DNR bc of disability of hearing and checked out late would not recommend completely unprofessional
- 5/5
Friendly staff
- 4/5
Friendly helpful staff. Everything was pleasant and easy.
- 2/5
It was a place to sleep and shower that's it...overpriced for a severally uncared for property.
- 5/5
Love this motel,very comfortable and clean staff is very nice.
- 2/5
Not a comfortable stay
- 1/5
Mouse in room
- 1/5
Mouse in room
- 1/5
terrible
- 3/5
The homeless population has ruined the continental breakfast. Also doesnt help that the homeless are allowed to stay in the hotel due to free vouchers from the city. So be prepared to find an IHOP or Denny’s nearby for breakfast.
- 0.5/5
Bad
- 3/5
Staff was courteous. You pay for what you get. No coffee/tea service in the room. No toiletries except one bar of soap provided. There was a big tv, microwave (but not cups to heat water), refrigerator (didn't notice the temp and froze our fruit and cut up vege's). Our bathroom as so small that straddling the toilet was the only way to close the door. It was clean and there were only 4 rooms on the floor and so fairly quiet. Complimentary breakfast consisted of 2 types of muffins, cereal, coffee/tea. Pretty sad. Overall for what we paid it was ok and we would stay again.
- 0.5/5
Everything
- 0.5/5
Bad
- 5/5
Staff Na
- 5/5
Na
- 0.5/5
Nothing Everything. It smells smoke and weed. Very dirty. Holes in the blanket.
- 1/5
First of all, I wanna say the staff was horrible. Not only did they call my wife handicapped, but they said that she couldn't talk to my wife because she was slow. Then they told us that we could not rent there no more, because we had a dirty towel. And they claimed it was a sheet, said that our animals soiled it when it was a cool aid that spilt, we cleaned up our own mess, and they still charged us and did not rent to us after I confronted the manager on talking down on my wife, my wife had just suffered a death in the family, and wasn't really in the mood to talk to anyone and she called me Wife.\nSlow for that
- 2.5/5
Passable
- 3/5
I was in a room and the sink hot water didn’t work I told them they tried moving me to a different room but that room had a leak so I had to just stay were I was at
- 3/5
I was in a room and the sink hot water didn’t work I told them they tried moving me to a different room but that room had a leak so I had to just stay were I was at
- 0.5/5
Nothing Everything
- 4/5
Hallway, well I suppose the traffic would be to blame for their awful habits. Major problem: Dog People of small dogs DO NOT CLEAN UP AFTER THEIR POOPIES!! Otherwise for the cost and element of this Motel, it is a bit above average, especially the Front Desk, they are incredible for the job they have
- 1/5
Long lines. Breakfast felt controlled. Room floor was hollow
- 1/5
sucks
- 3/5
The drain to the bathtub had been disabled, which was very disappointing after a 15 hour drive. Otherwise, the room was just fine.
- 3.5/5
Clean room friendly staff Nothing
- 3.5/5
Clean room friendly staff Nothing
- 1/5
I thought since this Super 8 is by Wyndham it would have been a lot better than it is. Wyndham needs to remove their name from this place. I typically stay at places with there name on it because they are reasonably priced and not a dump. This place is a sh*t hole. The front desk staff ignored us so she could finish her stuff and clock out. Told us several times that the other girl will be up here shortly and left. After a few minutes she came back up to the front desk and ask us if we are just checking in and we said yes. I guess I can check you in and work over my scheduled time. She has horrible customer service skills. I was afraid to sleep on the bed due to the fear of bed bugs. The client's they allow to stay and live there are all sketchy looking.
- 5/5
Clean and quiet. Perfect location near the World Mission Society Church of God. Staff was super helpful and accommodating. We will definitely stay here again. Thank you!
- 5/5
Everything
- 3.5/5
It was clean and the staff was awesome. Can't really complain about anything except the breakfast is very limited but edible.
- 5/5
Good housekeeping
- 1/5
The hotel and rooms smelled bad. Like stale smoke and pool mildew. In addition, both nights children ran up and down the hallway, made noise in their rooms, and banged on the walls. The Saturday of the stay, they started this at midnight.
- 5/5
Clean
- 5/5
Lobr
- 5/5
Clean Kind employees Location to our Sons house Not much
- 5/5
The room was clean , and the staff was great like usual. They are even good to the kiddo . I love it . Close to home as I can be !
- 5/5
Love it
- 3.5/5
The breakfast that was there when I went out at 7 o’clock were muffins cereal and orange juice.
- 5/5
Decent for the price, room was big/spacious and clean. I was a little bamboozled by the free breakfast 😅 not like the pictures advertised, it was just 2 kinds of cereal, chocolate or banana muffins and coffee. But I will say the employee that checked me in wish I got her name was great. I was traveling with my sister and niece and there was a questionable man pretty much interrupting my check in seemed like he was trying to get our room number/location but she was very professional and made sure to write it so he couldn't see and didn't announce the number. Thank you for that. Made me feel safe and gave me some peace of mind. Greatly appreciated that because being a woman let alone traveling can be scary
- 5/5
Yes they came in cleaned it during our stay
- 5/5
It was very friendly. I love the housekeeping and the manager for the lady's she is very nice and always there to help for anything you need thanks
- 1/5
Stay somewhere else, it's not worth the lower price.
- 5/5
Staff was really friendly room was clean nice place to stay
- 5/5
The first room I was given only had hot water but when I called the front desk they easily switched me to a new room without any problems.
- 5/5
Check in clerk was SUPER helpful !! I'm glad they were able to accommodate us after a long stressful drive.
- 1/5
We complained and asked for the room cleaning service. No help. The breakfast was awful. I got bit by a bug. And i found a roach in my stuff
- 5/5
We enjoyed our trip
- 3/5
The people next door were extremely loud and uncaring about other's! finsllfinn
- 3/5
My room was O.K. But the floor was a bit dirty (with stuff stuck on the tiles) and just unclean along the baseboards. Would've been nice to have a box of tissues in the room. The fridge in my room (#132) badly needed to be defrosted. One of the reasons that I stayed in this motel was because it was advertised as "Dog friendly". I think that that term should go beyond merely allowing dogs and charging for them. This particular motel did not have a place to walk my dog on grass; it's all pavement, gravel, rocks, and cement sidewalks. More "poop-bag stations" please! More places to dispose of used bags, too. Another outdoor issue: a large pigeon evidently took up living on the ground in a corner by an exterior door. There was a huge deposit of bird poop that had accumulated there and was never cleaned up in the 4 days/nights I stayed there. On the good side of things: Evey one of the employees that I encountered was friendly and professional toward me. Nice folks!
- 4.5/5
Good
- 4.5/5
I liked that the rooms are a good size and very clean. The staff were all very nice and professional. They were very helpful and always smiling. It makes a huge difference to me to have friendly staff that I can talk to and I had reason to stop at the front desk at all hours of day and night. Thank you! The only thing I can think of that i didn't like was that the breakfast was lacking a bit. The juice dispenser was broken so there was no juice. I thought there would have been waffles, but there were no waffles. Only had cereal, coffee and muffins. Thank you.
- 2/5
The shower water was Cold. Not hardly any towels. Room ok bed not comfortable at all. All this has going for it is the price. Its close to downtown. Not a bad area to stay in although some sketchy people staying there. Hard to find the front door.
- 3/5
Staff were very nice though. most of the people I’ve met in Colorado are nice.
- 5/5
Staff very friendly and helpful.
- 2/5
Keys stopped working the second day. Npisy floor panels. Very tired facility. Never again.
- 5/5
Could have more variety for breakfast
- 3/5
Carpets were filthy in the halls and common areas. Bathroom sink drain clogged.
- 4/5
Air conditioner was great.
- 2/5
In the name of breakfast included they just serve 2 item milk and cereal , god knows when it was bought
- 2/5
No waffles, fruit or juice. Muffins and cereal was all. 7 am and very limited. Mix up on reservations. Reservations were supposed to be october twelfth leaving monday the thirteenth, but they were in the system for the thirteenth, leaving the fourteenth. That reservation was canceled upon arrival and the room was paid for in cash. But I was still build money taking out of my account for $90. And that's not what it was supposed to be. I paid $68 for the room cash and I need that $90. Put back on my card as soon as possible. Have tried to reach someone to speak to? And all I get, is that damn AI? Which is a crock of crap. I need this fixed quickly please.
- 5/5
The staff is awesome. They care about their patrons and the room was extra clean and recently renovated . I fell right asleep .
- 1/5
THE ROOM WAS FILTHY, THERE WERE WASPS EVERYWHERE IN MY ROOM I KILLED SEVERAL, THERE WERE PEOPLE UP AND DOWN THE HALL ALL NIGHT AND MAKING LOTS OF NOISE IN THE PARKING LOT ALL NIGHT, I WOULD NEVER STAY THERE AGAIN
- 4/5
Place was clean and staff was great
- 4/5
Only thing I had an issue with was that there was quite a few hairs in our bathroom, still from the ceiling to in the towels.Other than that, everything else was great
- 5/5
Bed comfortable, shower very good, Room nice and big. Nice desk area, and lots of outfets to charge electronics. Found several nice restaurants nearby that served nice breakfasts, as the hotel breakfast was skimpy, but for the price, okay. would stay here again.
- 5/5
Staff fabulous friendly helpful.
- 1/5
At the last minute they refused to honor the reservationi lhad a cat not a dog
- 4/5
It was good for a place to stay while on our trip to Denver. No frills and the building is run down but the rooms were comfortable and they had a fridge and microwave which was nice.
- 5/5
A bit dirty
- 5/5
All of the front desk staff weee polite and made you feel at home. Treated like I was family . Chilled out .
- 5/5
Everything was good. Clean room y the people are friendly
- 5/5
Comfortable
- 3/5
Everything was nice. The only complaint i have was the breakfast. All they had was ceral and muffins and there werent alot of muffins and they were small. And i wasnt only guest that saw that and made a face like "this is it?" I ended up getting breakfast else where which i didnt want to have to do thats why looked for a place the had breakfast included.
- 4/5
Good stay but had someone trying to get into my wife’s car. Staff was great. But definitely keep your head on a swivel
- 1/5
The sex was great... I didn't like that they took my incidental money and never give it back
- 5/5
Awesome place
- 1/5
Had roaches in my room
- 4/5
It is a well-used motel but clean and quiet and in a good location.
- 5/5
Staff are kind and an easy check in. The room was clean and comfortable beds. The only negative to share is there is a slight oder when you walk into the front like a mildew smell. I couldn't smell it in the room and it was a nice stay and easy walk to Camping World to pick up a RV.
- 3/5
They’re under construction and I smelled fresh paint which gave me a headache the door to my room needed some love and the floors are long carpeted just laminate
- 5/5
I usually just want to check-in, go to my room, and get ready for bed. Nonetheless, the previous customer continues to dialogue with the receptionist as I wait. Of course it then dawns on me that at least these 2 people are enjoying a conversation together, often commiserating about some struggle in their life. I actually think we need more of this. I’ll eventually get to sleep, but not everyone has a listening ear to help them feel heard. Very comfortable stay!
- 3/5
There was a very strong chemical smell in the room and on the beds. My belongings smelled like it after I got home. There are no coffee machines in the rooms and they do not offer coffee until 6:30 AM.
- 2/5
1. My husband can sleep on the floor and be comfortable. This bed left us both with back and hip pain. The floor may have been better. 2. They should say "Continental Breakfast" because it was cold cereal and a small muffin as the ootions. The drink machine had cranberry and everything else was crossed off. 3. If you need to fill the tub, start the minute you get there. Hot water will be full before bed time. 4. The walls are paper thin. We could hear the gals next door explaining why Bob was useless at work. Look out Bob, they have plans! 5. Alarm clock radio went off at about 2am and wouldnt quit snoozing so we unplugged it. 6. The remote back was broken and the batteries were constantly falling out. Staff was nice. That was a plus.
- 4/5
.
- 5/5
I like to sit outside. Some outside seating would be nice.
- 4/5
Housekeeping not too friendly the supervisoris mean
- 3/5
I did not like how the lady in housekeepi g is so rude and it makes a perso. Not want to ask fir anything also i wanted a kitchennette i have soent probably 4000 to stsy here and i still dont have a kitchenettebut if i book through them directly maybe ill get one the front staff is awesome housekeeping supervisor is not friendly at sll
- 3/5
A lot of acidity all night. Pretty far away from downtown. Staff kind of dismissive and unhelpful.
- 1/5
Staff were rude and judgmental.
- 3/5
Under renovation so most facilities are closed. I stayed because it was close to an event I was at. I was put into a ground floor room at first that was terrible : tv blasting next door, ac unit very loud, no carpet. After complaint I was moved to 2nd floor to MUCH nicer room. Morning desk clerk was very helpful.
- 2/5
I was put in a room that they were redoing the carpet right above me. So I got moved into another room. This room was not clean at all. There was hair all over the sink and in the bath tub there was sticky liquid on the floor and my three year old son found an alcoholic can under the bed.
- 2/5
Serviceable hotel, somewhat dingy and our window had a broken screen so we couldn't open it to get fresh air as the cleaner stunk. They messed up the booking on 1 of the rooms and we had to go back to the lobby to get a room with 2 beds which is what we booked. Breakfast was fruit and mini muffins. With signs saying "Breakfast must be eaten in the lobby".
- 1/5
The reservation was for a King; I had emailed that we would be arriving late; but they did not keep it. We received a double queen. There was NO grab rails in the bathtub; it was slippery and very worried about slipping. The check in was challenging due to a new person being trained and the trainer was not friendly. Felt we were bothering them.
- 5/5
The staff is very friendly
- 4/5
Nice staff. Clean but property appears a bit rundown
- 2/5
N/a
- 5/5
Clean. Friendly staff
- 4/5
Breakfast was a bit disappointing, there was only cereal or mini muffins with milk or coffee. The juice machine wasn’t working. The rooms were very clean, beds were so comfy and the staff was very friendly
- 3/5
Big Roaches. Stopped up bathtub. Freezer broken. Black dirty floors. Rude staff.
- 1/5
We picked a non smoking room and it smelled so bad of smoke like someone was smoking in the room. The bedding and everything smelled like smoke.The toilet didnt really want to flush. The room needs an overhaul. They fixed spots on the wall with different colored paint. We could hear our neighbors TV loud and clear.
- 5/5
We just like how it was in the middle of our activities
- 1/5
The promotion was they had breakfast and to be honest cereal, mini muffins and coffee to me thats no breakfast at all. Sorry but thats how i feel. Im not a person to give this kind of reviews but i asked twice if that was the breakfast they ware providing and the front desk attendant super calmed said yes that's all we have. I felt dumb for asking but was looking forward to a nice breakfast after a long day of travel and work.
- 5/5
Very friendly staff
- 5/5
I will stay here for as long as I can
- 5/5
The hotel is extremely clean. The staff is extremely friendly and outgoing haven’t had one complaint or anything whatsoever as a quiet place in near a lot of places to shop within walking distance.
- 5/5
.
- 2/5
Front desk clerks are rude, housekeeping never came by, breakfast was sparse and the muffins stale, coffee was weak and horrible.
- 5/5
Old school d3sign vut clean
- 5/5
Great staff, very attentive to my needs and on top of the place’s cleanliness. Huge rooms made for comfort.
- 5/5
Love
- 4/5
Near highway.
- 3/5
Noticed in room that bathroom was in need of repair. Faded paint, sink stopper needs repair. Breakfast basically did not exist. Lukewarm coffee. No juice. No food. Most disappointing.
- 2/5
The breakfast was a muffin, coffee or dry cereal Cleaning staff didn’t speak English so I was not able to ask about leaning our room.
- 5/5
Super 8 by Wyndham is a very comfortable and clean. The hall way carpets could use a cleaning but other than that was great.
- 3/5
It was fine
- 5/5
Clean and cheap and a big room, all our needs were met
- 4/5
It was okay!
- 5/5
Great staff, clean and comfortable.
- 3/5
Room smelled of cigarette smoke, but appeared clean. Staff accidentally double booked me and charged a walking rate vs the prepaid rate I already paid.
- 1/5
Absolutely revolting. The moment you step out of the elevator, a wall of stale smoke and filth hits you like a punch in the face—it’s as if they’ve been marinating the place in cigarette fumes for decades. The corridors reek, the rooms reek, everything reeks. My first room’s flush was dead. They moved me to another room—same problem. Turns out the filler valve was shut, and when I opened it, water gushed out like a broken sewer pipe. The stench of damp and decay was unbearable. I had planned two nights here, but we bolted at first light, stomachs empty and desperate for fresh air.
- 3/5
Serviceable hotel. Just wanted to be close to light rail for Banana Ball.
- 2/5
I didni like that it was loud
- 1/5
The shower barely drained, there was hair all over the bathroom and boogers on the wall, there where stains on the sheets, the beds where hard as a rock. There was 4 of us staying in a room and only 3 towels and wash rags in a 2 bed room. They said the beds where queens but they where only double beds. The breakfast was only muffins
- 1.5/5
The place was clean and relatively comfortable The rooms were super hot when we got there and one of the rooms took HOURS to cool down. Also, in the pictures there were waffle makers and other options. There was cereal, and muffins. No waffles, no juice, nothing hot. It was very disappointing.
- 2/5
I realize that it’s a budget hotel. That being said, this place is not a good option. The floors were sticky, the shower water would not drain, and worst of all; the included “breakfast” was the worst one that I’ve ever been to. They only had cereal and milk, some stale packaged tiny muffins, burnt coffee. That’s it. Nothing else. Worst breakfast ever.
- 1/5
They didn’t have enough rooms for my reservation
- 2/5
The area has good access to the main highway. There are places to eat around the area. We stayed for a week but the room was only cleaned once. We requested for another cleaning one morning after finding a roach crawling. We came back late at night and the room was untouched and I had to ask for towels from the front desk. They do provide some breakfast (cereals and muffins). The staff are nice but the place can use some updating.
- 4/5
Rooms were clean but the facility is older and definitely could use renovation. Overall good experience, but do not expect a 5 Star hotel.
- 3/5
Smelled bad and there were ants.
- 5/5
I was very comfortable
- 4/5
Staff is great! I got a good nights rest
- 4/5
This hotel is not in a great location, and it's quite a run-down property, but the cleaning staff seems to take good care of the cleanliness and comfort of the rooms. I provided a 4-star rating due to the condition of the property, it's location in a poor part of town, and the slow service provided by the front desk attendant during check-in. Everything else was great.
- 5/5
The staff is friendly and rooms are spacious and clean. The one thing that disappointed me was the parking lot is kinda dirty. I know that they have been cleaning up the property and it takes time. Overall a great place to stay
- 4/5
It was conveniently located. The rooms were very large and the beds were super comfortable! Parking was ample. There were several places to go eat that were either in walking distance or in a short driving distance. Overall, all the staff members were helpful and cheerful. There was one employee in particular, a young lady at the front desk, who was supposed to stock the breakfast in the morning who clearly did not restock at all. She left the previous days items left on the counter and told the guests there was nothing left and when confronted about it told the guest she had restocked the breakfast. She clearly lied. Other than this one particular employee, the others were absolutely phenomenal!
- 5/5
Very great services
- 3/5
The first room was 25 yards from I-70. The one we changed to was quiet, but had none of the amenities we were supposed to have. The elevator was broken as was the hot tub and dryer in the laundry room.
- 3/5
no
- 2/5
There were lots of people living there. People up all hours of the night, breakfast not worth looking at. Bed was decent. Room was decent. Water pressure not good.
- 5/5
N/A
- 1/5
There was needles outside all over property
- 4/5
The only problem was the lock on the side doors they weren't working could not use the door closes to our room.
- 1/5
There is no coffee pot in the room and only one caraff of coffee in the lobby. one for hot/warm water. No water available for guests unless you purchase it in their snack shop. Usually you can at least get water in the juice dispenser, but they only had one of 4 units working. Mini muffins and cornflakes are all that is available for breakfast. As for the doors slamming, the hotel could make adjustments to the door closures so they don't slam and add felt trim around the door frame to soften the closing. Front desk says there is nothing they can do about it.
- 5/5
On the fourth morning, there was no lucky charms. There was no substitute, no lame excuse. Nothing.
- 2/5
The second room they gave me was better but dated beyond belief.
- 3/5
The abundance of beds The smell of the entire property
- 0.5/5
Distance to water world The room was dirty. The staff did not track that we had already paid. The floor was swollen and broken due to flooding. The outlets did not work. Loud noise outside all night.
- 5/5
N/A
- 2/5
Not clean. Smelly hallways and filthy carpets. Breakfast consisted of cereal and cheap muffins, cold coffee. No coffee maker in room.
- 2/5
Inside was clean. Pet friendly but there were needles in the pet area outside. Courtyard inside was cleaner for pets to use the restroom. A lot of homeless in the area and exterior doors were propped open many times.
- 2/5
The manager did her best to help us but they were not accessible with a wheelchair. It was added to the booking mentioned at check in and when getting into the room they had a doorway into the bathroom that tight for an advantage person let alone a wheelchair. Ended up with a more accessible room but 3 people hard to share a king size bed.
- 1/5
Most unconfortable beds i ever tried to lay on. The breakfast was so lame they only had muffins and corn flakes
- 1/5
Unfortunately there’s only certain employees who wanted to help with our issues (that were out of our control) they hand some people who helped us and some who just didn’t even care to. We had plumbing issues, and we tried plunging and it wasn’t us. And FINALLY someone moved us rooms. Also my friend in the adjoin room on my bill had issues with getting into his hotel, and had the same issues with employees. Just glad there’s like 2 who actually tried to do their jobs and it wasn’t like we had anything to do with it, but just at least try. Otherwise it wasn’t too bad.
- 5/5
Great stay for a great price
- 1/5
I had a death in my family and wasnt able to stay that night. I no a refund wasn't possible but i ended missing the funeral and needed the money back
- 5/5
Like the place
- 0.5/5
My husband stayed here and cited black mold in the bathroom, broken furniture, broken windows, a homeless man sleeping in the parking lot. He felt unsafe and unclean at the hotel. He woke up covered in a rash and bites. Hotel staff lies and denies.
- 5/5
Awesome room for a relaxing night.
- 2/5
I didn't like the cleaning staff. They would walk around and talk about me and said that I was crazy in spanish and not help me when I needed new whites. The front desk was unhelpful when I had a vehicle stolen Out of the back lot.
- 1/5
I got to the hotel and my room reservation was given to someone else and they had no rooms available front desk lady was super rude
- 4/5
Staff was courteous and quick. Room was good for the price. We had our car loaded down and parked out front and nothing was stolen.
- 2/5
It was as expected but they didn’t give us a 3 beds in the room as shown in pictures when we arrived while i booked that room because it showed 3 bed in it unfortunately
- 5/5
Staff was friendly, easy check in and check out process. Definitely good bang for your buck.
- 5/5
An overnight stay while in the area visiting family. Very nice! Clean and comfortable. Would definitely stay there again!
- 1/5
I would not even give this property a 1 star. It was the most disgusting hotel that I had ever stayed in. We had planned to stay 2 nights but unfortunately when we got there to check in the room was disgusting. The floor in our room was tore up, poop mark on the bed, hair on the floor, homeless people living outside of the hotel. We went down to the front desk and asked for another room and that room was not any better!! So we left right after we checked in and the hotel would not even give us a refund back. Stay away from this nasty hotel!!
- 4/5
Hotel was clean but the facilities were pretty dated and run down. They shouldnt advertise breakfast. Corn flakes , fruit loops and cheerios is all that was offered. No frui or muffuns or anything else. Literally 3 cereals thatvwere almost empty.
- 1/5
I paid the hotel but they send me to another hotel… it’s was a motel it was very dirty
- 4/5
The front desk staff were courteous and professional upon check-in. Although the hotel seems to be rather worn down on the exterior. the rooms and spaces seem to be well-maintained and kept clean. The bed was comfortable, and the bathroom was clean. I didn't get to check out the swimming pool, but it was open and appeared to be clean.
- 3/5
The bed was the best part of our stay.The pool was nice but the surrounding area needed mowing and trimming. Oh the dog park was around the pool. Every morning the coffee was gone before the skimpy breakfast was over. No protein. The place was full but was under renovation. Paint where it shouldn't be. They needed lessons on using trim tape.
- 5/5
Easy in and out
- 5/5
Loved it. Very comfortable beds
- 4/5
It was Quiet