Woodspring Suites West Palm Beach
About Woodspring Suites West Palm Beach
Located in West Palm Beach, within 3.9 miles of Gulfstream Mall and 4.4 miles of Palm Beach Kennel Club, WoodSpring Suites West Palm Beach provides accommodations with free WiFi. Featuring a fitness center, the 2-star hotel has air-conditioned rooms with a private bathroom. CityPlace is 5.3 miles away and Rapids Water Park is 6.3 miles from the hotel. At the hotel each room includes a closet and a TV. Palm Beach County Convention Center is 5.2 miles from WoodSpring Suites West Palm Beach, while Kravis Center for the Performing Arts is 5.2 miles away. Palm Beach International Airport is 2.5 miles from the property.
Amenities
- Fitness center
- Self-service laundry
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Elevator
Reviews
Siolim House is a beautifully restored heritage property with charming rooms and a lovely pool, offering a peaceful and serene stay. However, some guests have expressed concerns about the limited food options, inconsistent hot water availability, and lack of modern amenities in some rooms.
- Beautifully restored heritage property
- Charming rooms and lovely pool
- Limited food options
- Inconsistent hot water availability
- 5/5
Muy buena
- 5/5
Everyone here is nice and they offer great customer service
- 5/5
everything was perfect
- 1/5
Terrible! Hands down the worst experience I’ve ever had at a hotel. First room was not even set up for guests, no bed no furniture and full of roaches. Front desk had zero concerns for what I reported. I was offered another room but based on what I had already seen and the rude staff I just left. Had to spend $800 for a new room and Expedia is not giving refund. The hotel manager should want to alleviate the situation instead of lying about it. DONT STAY HERE
- 3/5
Pillows were extremely small and flat, so bring your own. Each bed is supplied with two, and two doesn’t even equivalent to one standard size pillow. There is no ice machine in the hotel, nor trays to make any in the freezer.
- 3/5
There was nothing in the room, no iron, ice buckets, cups, no way to set up streaming on the tv. only one set of towels no blankets, just a sheet and a very thin cover. They did provide coffee in the lobby
- 1.5/5
Friendly staff Uncomfortable bed- felt very cheap and mattress was awful. Smelled in common areas and location felt a little sketchy. We nearly booked elsewhere but roughed it out for one night.
- 5/5
Muy bueno
- 0.5/5
It is located in a good place Toddler up till 3:30 am. while parents slept in the room above me. Staff could care less the floors were covered in dirt. Would not give me a partial refund. It was the only hotel that had a room near where I needed to be, or I would have found a different place.
- 3/5
Pleasant
- 5/5
That it was tucked in back , you can not hear the traffic They didn’t have a pool
- 3/5
La cocina no contaba con ningún cubierto, plato ni taza, mucho menos sartén o caldero para cocinar o calentar algo. La presión del agua en el baño no era buena. Las camas parece que se van a caer porque son metálicas y se mueven mucho y hacen mucho sonido. Por lo demás se ve que la propiedad está recién remodelada y está limpia. El personal muy indiferente.
- 1/5
Stayed one night, going to concert nearby. Maybe next time drive the 2.5 hours home after it, or spend double for a room. I’m typically a person who doesn’t care about the room, just need a place to sleep and shower. This is on the short list of never, ever again. There was a distinct odor throughout the whole hotel - like faint smells of cigarettes and questionable food. The bed wasn’t too bad, but the pillow situation, or lack there of, was not good. Two tiny squares for two pillows, for two people. The shower had barely any pressure. Couldn’t wait to get home to shower and have my bed with real pillows.
- 4/5
Very good
- 3/5
We stayed on the first floor and there was a foul smell in the hallway
- 5/5
Muy bueno
- 4/5
Got the job done for sure would come back
- 5/5
Exceptional
- 2/5
Rooms are dirty, zero water pressure for shower.
- 2/5
We booked this hotel to stay after a concert. My husband dropped my daughter and I off at the concert and then went and checked into the hotel. After the concert was over at 11pm, my husband picked us up and told us that we were going to have to drive the 3 hours back home. The room had such a strong chemical odor he had to step outside several times because it was giving him a headache. My daughter has severe asthma that is triggered by chemical smells and would not be able stay there. He didn’t bother trying to change rooms or complain because the whole hotel had the odor, so he was pretty sure it would have been the same in all the rooms. It just sucks to have spent all of that money to still have to drive home until 2am which what we were trying to avoid by renting a room.
- 5/5
Checkin process was quick and she provided great customer service
- 5/5
nice place to stay
- 4/5
Nice
- 5/5
Muy bueno
- 5/5
Had a great stay Hotel was clean
- 2/5
Definitely not somewhere to bring your family on vacation.
- 4.5/5
No coffee
- 4.5/5
Cleaned No coffee
- 5/5
Thank you for your hospitality. Greatly appreciated!
- 4/5
Clean facility, great value and good for one quick night. We enjoyed our stay. Just had alot of noise on the floor above so bring earplugs if you are sensitive!
- 5/5
Exceptional
- 5/5
very nice staff! Great location and perfect room for the night! Wish they had more necessities like towels
- 5/5
very nice staff! Great location and perfect room for the night! Wish they had more necessities like towels
- 3/5
I like the fact that it had a full size refrigerator in the room came equipped with a small cooking. Area at microwave.
- 3/5
I like the fact that it had a full size refrigerator in the room came equipped with a small cooking. Area at microwave.
- 3/5
The rooms were clean. There were only 2 very flat pillows on the bed. Blankets were very rough. One bar of soap is given for the bathroom (used for sink and shower) and one roll of toilet paper.
- 3/5
The rooms were clean. There were only 2 very flat pillows on the bed. Blankets were very rough. One bar of soap is given for the bathroom (used for sink and shower) and one roll of toilet paper.
- 5/5
Muy buena
- 4/5
Room Clean easy check in
- 1/5
The hotel was dirty upon arrival into the main lobby. Receptionist was mean rude and not helpful in any capacity. No amenities in the room no ice bucket no silverware no plates no coffee and crumbs all over the countertops and dirty floors. We chose this place just out of convenience, but that was the wrong choice.
- 5/5
Exceptional
- 2/5
Beds are terrible with terrible bedding. Didnt sleep good and well, that is the point. You get what you pay for.
- 3/5
Bedding was horrible metal frames that would make noise no matter if you where trying to sleep two small as heck pillows. I wouldn't recommend staying here unless you have too
- 5/5
This is clean and safe. The price point excellent. It was excellent. I would recommend. It is in walking distance to stores.
- 5/5
The property is worth staying. The location is convenient. The staff are very friendly and helpful especially Marcus and Crystal. Good experience, good memory. Thanks. I will be back for sure!
- 5/5
Very nice and clean.
- 0.5/5
Had to leave the property on the first night my wife couldn’t breathe, and blood was on sheets Went to front desk to change rooms and it wasn’t possible, so we went to another hotel
- 0.5/5
Had to leave the property on the first night my wife couldn’t breathe, and blood was on sheets Went to front desk to change rooms and it wasn’t possible, so we went to another hotel
- 5/5
Exceptional
- 5/5
This hotel was perfect for my husband and I for four nights. Last minute booking was quick and easy. Room was very clean and comfortable. Front desk staff was great!
- 5/5
The kitchen is not fully equipped. You have buy the pots, coffee maker, and, dinnerware from them. You have to requested extra pillows and blanket. The parking is free and good. The room is very clean.
- 4/5
Pueden hacer pero deben llevar todo para poder hacerlo. Hay café gratis en las mañanas pero no materiales para cocinar
- 4/5
Very good
- 5/5
The state was great. The rooms was clean. The area was quiet and peaceful only thing about it. I hated the beds.
- 3/5
There was hair in the shower. The water pressure in the shower was not good. For the price it was ok
- 5/5
Good hotel
- 4/5
This was a one night stay for a business trip. The front desk staff member was very friendly and helpful. The room was clean but very basic.
- 3/5
Beds were not comfortable and very squeaky were not comfortable
- 3/5
No onsite service on weekends. You have to wait for them to call someone. Then wait for that person to answer. Then wait for that person to show up. No AC friday night. No AC all day Saturday then finally at 8:30 pm got service.
- 4/5
Great price, staff excellent, very kind, and helpful, rooms are a bit dirty but if you clean yourself ot all works out. Good if long stay needed.
- 4/5
Very surprised that the towels were replaced or the beds made
- 3/5
The manager went above and beyond to show us the room available. It was a mess but was cleaned before we got checked in. The lady at the front deck didn’t know the difference between Alaska and Antarctica. I was trying to explain why I was so tired. The carpet in the room was so dirty that when I took a shower it was grey from my bare feet. The tub was clean and it’s a quiet property. I did appreciate it overall.
- 5/5
Front Desk Clerk was very helpful
- 5/5
👍
- 3/5
Staff was very friendly and helpful, parking was easy.rates were the lowest of comparable properties. Some of the other guests are loud and they make noise until early morning hours. Beds are not great and you can feel the springs. All considered I would stay again if I needed to be in this area for work.
- 1/5
The kitchen had nothing to cook with you had to rent everything out. No ice machines. The gym equipment was broken.
- 2/5
Would not recommend staying here. Price was very high and though the property was clean, there was nothing special about it. Had to wait 15 minutes before there was even a front desk clerk.
- 1/5
Wouldn’t recommend!
- 1/5
No hay fabricador de hielo, las camas son queen
- 2/5
No ice, we have to request towels, no hairdryer, no plugs to charge In general, the price-value ratio doesn't make sense, almost $300 dollars for a hotel that is not worth it
- 2/5
The people behind the desk were pleasant However. the owning company operates under a minimalistic business model. I will not stay there again.
- 1/5
it was not your normal hotel starting with the bed which was disgusting
- 3/5
The Woodspring is fine for what it is, a relatively inexpensive place to stay. The place is clean, staff is OK, and rooms spartan, but functional. It is right near a very useful bus stop, with buses running directly to either downtown or the airport.
- 5/5
I had no issue
- 2/5
The A/C had issues and room was too cold or too hot left with sore throat. Was not too clean found hair in shower and sink. Floor was also kind of sticky. 3 floor smelled bad for the 3 days like an old folks home. Definitely not worth $175 a night.
- 5/5
Its
- 5/5
Parking was easy the stay was very comfortable
- 4/5
No issues at all. Easy check in and out. Was quiet on the 4th floor and the room was good. Really the best deal in the area considering the median price was 400-450 a room elsewhere but there aren't many restaurants within walking distance. For those interested in sports bars, Duffys over the turnpike was 1/2 mile, twin peaks was about 2 miles and there's a Flanagan's pretty close too but never went there. The hotel is 4.5 miles from the Nationals/Astros stadium.
- 2/5
No hot water, only warm. Felt like a dorm room bleneded with a pinch of holding cell. Terrible coffee. Great and friendly staff, decent location
- 3/5
No water pressure whatsoever.
- 2/5
They finally found our second room under another name although they were booked under one reservation. Proceed to the room, by far one of the worst hotel I experienced, one of the room had a dead body smell, not just stinking but unsafe type of smell. We were luckily able to change room (another guest wasn’t checked in yet!) We had picked this place last minute because of a nearby appointment. Sleeping in the car would have been as good !
- 4/5
Yes
- 1/5
A/C didn’t work well - refrigerator was broken and did not cool at all - water pressure in bathroom was so low that I had to physically stand under the shower head to shower - no WiFi - cell service in the area is horrible - cleaning agents used in the room are EXTREMELY strong and the smell held from the day I started my stay until the day I left.
- 3/5
We had a room by the elevator and it was loud. Would not suggest room by elevator Bed was comfortable.
- 3/5
Yes it was clean but there was no tools provided in the kitchen and no breakfast. Such a shock. Wont be back.
- 4/5
Front desk staff was pleasant, room was clean but no hangers (had to get a few from the front desk). Not very decorated, kinda cold feeling instead of warmth but overall stay was good. Some neighbors were very loud esp in the evening.
- 4/5
yes
- 1/5
Disappointing for a hotel charging nearly $400 per night in season to have so many things that didn’t work, from the toilet to the key card entries.
- 2/5
Cheap beds, housekeeping was an extra fee, and smelled awful.
- 2/5
The room smelt like a wet dog and wasn't very clean. I asked to be moved to another room and they said they were sold out. The room service was terrible, I went to the front desk to ask for clean towels because they didn't provide new ones, and they told me I had to bring my dirty ones down before they could give me anymore. I also reserved it for three people and only got two sets of towels. I was not impressed.
- 1/5
Upon checking into the room, we noticed that there was animal hair all over the place. Looked like dog hair. When I checked in, I had to sign a waiver, saying that there were no pets allowed, but the room was filled with hair. Floors were not swept. It looked like there was pubic hair all over-the-counter in the bathroom as well as the shower. Upon using the restroom there was no bar of soap to wash our hands. I called down to the front desk and was told “hand soap wasn’t provided”. Another person I know stayed here and said the opposite. How you could not provide hand soap is insanely disgusting and unsanitary. The comforters had as much animal hair on them as the floor did. You can hear everything above us in the room upstairs. From their walking to the chairs being moved. There is no insulation at all. Terrible stay.
- 5/5
Loved this place. Great friendly staff and excellent for business travelers
- 3/5
Staff good. Everything was clean
- 4/5
Room was clean and the
- 3/5
Room had a full kitchen without oven. No ice machine so you have 2 ice trays instead. 😔 Only had 2 bath towels and 2 wash cloths for 2 days. Great place to stay if needing a longer stay but no extras for short stay.
- 4/5
Was simple, clean and easy. Front desk was very good.
- 3/5
Very few amenities. No hair dryer etc
- 3/5
Room was decent
- 1/5
No towels Bad beds
- 3/5
Yes
- 2/5
Bed was very uncomfortable, no water pressure or hot water and the tv didn’t work half the time. I was not very happy and to front desk with complaints and received no help
- 2/5
It has a horrible smell
- 5/5
Yes
- 5/5
Clean room and the staff was friendly. Good location.
- 3/5
The room was nice and looks clean but the bathroom around the toilet smells like urine.
- 1/5
Room 223…Nobody was at the front desk when I went to check in. Had to come back 2 hours later. Toilet was non operational, asked for help. Later, someone came and knocked on the door…when I opened the door, there was only a plunger sitting in front of the door, nobody to be found. Shower pressure was pitiful, at best. 0/10, don’t bother. Sleep in your car first
- 2/5
The place lacked in so many ways, but the worse was being woken up at 12:30 am with someone pacing the floor in the room above us. The noise and construction from the highway was terrible. I wouldn’t recommend this place.
- 5/5
Muy buena
- 5/5
Clean and comfy
- 1/5
Unfriendly staff. Will never Chose any of this hotel again!
- 5/5
Everything was Amazing
- 5/5
Nice
- 2/5
The room/hallway smelled horrible. Couldn't get the TV to work. Both times I went down to the front desk about it, the young lady was busy talking to a group of guys huddled around, just talking. So I gave up.
- 4/5
Staff should be able to press a release desk button to allow baggage laden guest to go to elevator
- 3/5
Didn’t have all of the essentials in the room
- 2/5
First experience getting a room with a kitchen that you were not supplied with any type of pans, plates, utensils. AC when turned on smelled like mildew, room was over sprayed with an air freshener, and overall room was just poor quality.
- 5/5
AC worked wonderfully The window blinds were mediocre let too much light in and made getting to Alan’s staying asleep difficult
- 4/5
Rates are ridiculous for long term stay
- 5/5
Muy buena
- 1/5
Terrible
- 4/5
N/A
- 1/5
The room had an unidentifiable smell you can hear everything if someone walked by your room. Very unsatisfying.
- 1/5
I called Expedia immediately and wanted a solution, they called the hotel to request a refund so that I could get another hotel and they were told no because we had already checked in.. well I wouldn't have seen the roaches and hairs or smelled the horrible smell if I hadn't checked in, Expedia informed me that even if they had refunded me, it could take 10 days to get my money back. I am a single Mom and traveled for my son's volleyball tournament , I don't have the kind of money to get another hotel and hope that I get my money back. I had no choice but to stay and couldn't sleep feeling like roaches were crawling all over me for 2 night. I also went downstairs to the front desk informed her of the disgusting hairs in my bed I got no solutions offered except a different room which why would this matter roaches crawl through the walls and pipes they would be in other rooms. BTW these were Palmetto Bugs that Florida has these were straight up roaches! I had to ask for new sheets and she handed me a pile of bedding nd left me to deal with it myself.
- 5/5
All good
- 4/5
Turnpike access
- 4/5
Turnpike location
- 4/5
Convenience
- 4/5
Convenience off the turnpike to get around fast if you need to use the highway.
- 4/5
Just convenient until u get things sorted out
- 5/5
Great place to stay
- 5/5
Good
- 2/5
Room was clean, however beds are uncomfortable. There was lots of noise throughout the night. Many people roaming the property outside as well. No ice machine available for guest.
- 5/5
Friendly & courteous welcoming Front desk Great & spacious Room with kitchenette , microwave,refrigerator Granite countertops in bathroom. Walking distance to shopping centers and restaurants.
- 1/5
The room had an strong urine smell
- 5/5
Nice facility but dated. Good to stay for a night. Great location with fast food options readily avaliable. Quick and easy check-in.
- 3/5
Receptionist went on and on about not knowing anything because it was her first week. She had started “Wednesday “ as she kept repeating. Otherwise, nice place.
- 3/5
The tub was still dirty, the mattress is very uncomfortable, they don’t have common things other hotels have like coffee, nightlight in the bathroom, ice, etc… but the room was fine for one night. Probably won’t rent one from this hotel chain in the future though.
- 5/5
Clean room...wasn't much interaction with the staff
- 5/5
Wonderful
- 5/5
Good
- 2/5
The room smelled terrible, and the hallway also had a bad odor. There was no hairdryer and no basic kitchen amenities.
- 5/5
yes very good the room spotless and the staff is courteous and the smell good very clean if I have to book in the future I will considering woodspring suite first
- 3/5
I stayed at this hotel recently and appreciated the spacious room, full-size fridge and microwave, WiFi, and cable TV—all very convenient for my stay. The shower pressure wasn’t the strongest, and items like a hair dryer or iron need to be requested from the front desk. There were a few minor issues during my stay, but when I brought them to the front desk’s attention, they were handled promptly.
- 5/5
Comfortable, convenient room. The bed frame squeaked. The mattress was low quality. The surrounding area seems sketchy.
- 4/5
They try to be accommodating for all guest me Room for growth
- 3/5
there was no cups no nothing I tried calling from 2:00 until we got there at 7:00 and nobody ever answered the phone and when I asked the girl at the counter she goes oh well I'm the only one here I said so nobody answers the phone from 2:00 till 7:00 I had no idea if they were anybody was there to check us in or not
- 5/5
The room and surrounding halls are always clean and fresh smelling. The staff operates on a high level
- 4/5
Room was clean and good but the power kept tripping in and out
- 5/5
The only thing that kept me from sleeping were the guest above me and next to my room. I felt like they were going to fall in my room. The walls and ceilings are very transparent. I also feel there should be more maintenance done on each floor. I was on the 3rd floor and the hallways smel l ed like urine. Perhaps, place refresh or odor spray around the building. I recommend the hotel and I would rebook again. Liked the area is safe to me.
- 5/5
Clean rooms great staff
- 1/5
Not very clean, slick floors, very loud neighbors, doors
- 5/5
😃
- 1/5
They need to clean more often.
- 3/5
Check in was quick
- 4/5
Good
- 3/5
The walls are thin and you can hear every step the person makes above you. It’s 4 floors. I was on the 3 rd floor and the people above me were extremely loud. I do appreciate the laundry room which was needed for a 6 day stay.
- 3/5
Kitchen doesn't have anything. Every night it was loud music coming from one of the room. Called reception one night and they said they will take care of it. One hour later music still gooing, called reception and nobody answered. Stayed there for 9 nights and some nights i slept only 4h. I will never stay there again.
- 4/5
The room was comfortable enough for one night. The mattress was hard but pillows good. Our room was also clean and had a clean smell.
- 5/5
Staff accommodating to your comfort.Nice quiet location as well.
- 4/5
Room was very, very clean and updated. Enjoyed my stay however plastic covering on mattress was too thick compared to sheet resulting in waking up sweating. I would recommend thicker sheets or bring something as a barrier.
- 1/5
There was nothing in the kitchen in the room.no cups,plates,paper towels,Kleenex or hair dryer
- 5/5
Room was cozy and clean. Little pricey but all was good.
- 2/5
Terrible water pressure in faucets and shower. Not a good place!
- 3/5
The room was in good condition. It was just very loud. I could hear everything the people in the room next to me did.
- 5/5
Muy buena
- 3/5
The room was clean and in decent condition. VERY basic. Absolutely no amenities aside from hand soap, shampoo, and conditioner. It was a bit loud. It didn't have a lot of insulation from other rooms, so you could hear other guests and slamming of doors.
- 3/5
I had to have my house tented So i stayed here. The room was ok. The bed was lumpy and hard to get comfortable. The water pressure stinks but as long as the water was hot i was ok with it. I brought my furbaby for the stay. I did not feel safe at night walking my dog. There was alot of homeless sleeping in cars on side of building and some wandering around parking lot. I stayed close to the front door due to safty. As far as sleeping the room over mine sounded like furniture moving and you could hear stompng and running around. The noise caused my dog to bark and woke me up in the wee hours of the morning. The staff were all nice .. also being extended stay the kitchenette has a stove top, microwave, deep sink and decent fridge. Its bring your own on pots and pans and utensils. Its funny i stayed at a different extended stay hotel and there was everything in cabinets to cook and serve. So i was glad i read reviews . I brought a pot to cook with while i stayed and some utensils and plates. I wish that room had a table and a couple chairs. Eating at the desk in room was a pain. All in all i know what to expect from my stay. I would come back .
- 5/5
It was what i needed for a 1 night stay.
- 1/5
The staff were not helpful at all.
- 5/5
Great customer service
- 3/5
The lady at the front desk was terribly rude very short when speaking handed me the key basically told me to go on my way, but didn’t point out where the stairs nor elevator was, and when I asked, she looked at me like I knew and pointed towards the elevator, the lobby is very confusing People right now outside smoking weed all night The floor creeks real bad and the walls are super thin be cautious if you bring your kids there.
- 4/5
All was great....
- 5/5
Noisy here with the sound of doors opening and closing all night.
- 3/5
Room smelt very musty.
- 4/5
Rooms were clean, no breakfast offered
- 5/5
Good experience
- 4/5
Friendly staff & clean facility.
- 4/5
More smiley 😊 faces more would be nice throughout every shift.Otherwise, room for growth.
- 1/5
Roaches throughout the room. Just disgusting.
- 1/5
This room was disgusting. Everything was covered with stains — the lamp, the shower curtain, and the couch. It was just gross. Clearly not cleaned or maintained properly. I wouldn’t recommend staying here at all.
- 1/5
This was called a suite, but had no pots and pans, silverware, glassware, kleenix, dish soap, sponge, hair dryer, rooms are not cleaned daily, thin towels, thin toilet paper, and poor bedding.
- 5/5
Everything was great
- 4/5
Courteous staff
- 4/5
Hotel & stay was accommodating.
- 4/5
Stay is accommodating
- 5/5
Stay was ok
- 4/5
It served its purpose. Rooms and property were clean, however, I didn't fee safe.
- 2/5
I couldn’t figure out what it was.
- 3/5
The room was good and clean. And the staff was helpful with a whatever I needed.
- 5/5
All was well
- 5/5
goood
- 3/5
The manager Marcus is the best thing about this place. I was in room 112. I kind of wish that my money was reimbursed. Housekeeping did a half-@$$ job. I promise you all they did was pull the covers back up and tuck them tight. There's was crumbs and stains in my bed. My friend's bed had hair all throughout. The linens were changed. I had to sweep the entire room. There was so much crap. Then our toilet didn't work. I plugged it for 10 minutes before they sent this man with a snake. I'm a Choice Hotel member and I was absolutely pissed and disgusted.
- 5/5
A perfect location with access to Interstate and turnpike and shopping and dining all around.
- 4/5
Nothing
- 1/5
Room was clean but it did not smell clean so I didn’t stay.
- 3/5
Water pressure was very low.
- 4/5
It was a good stay but it was deceiving the rooms were not like the pictures and the room temp had to be kept at the lowest temperature because the condensation was uncontrollable if the temp was 1°or 2° higher
- 5/5
Clean room and friendly staff
- 4/5
Shampoo bottle was half empty making me thing that it was left by previous occupant, Temperature was great and everything else in the room looked clean.
- 1/5
Weird hotel that do housekeeping every 2 weeks . Or weekly if you pay 25 dollars extra
- 4/5
Was surprised by the kitchen area. The flooding on the access road to the property was disturbing
- 2/5
Would not recommend this hotel
- 2/5
First, upon arrival, we could not get the room we originally booked because it was overbooked. The lady at the desk was very nice and offered up an extra room because of the inconvenience otherwise the room we could get had a sofa bed and we could still sleep the 4 of us so that’s what we decided on. The problem now, we could not get extra pillows at that time for the sofa bed, we had to wait but we had a concert to get to so we figured we would get them when we returned. The room itself was terrible but the floors were gross with stains that looked like old dog poo. There was only 2 towels and a teeny shampoo and conditioner mix. When we returned from the concert, we called the desk and although the women I spoke too was very nice, they had no extra pillows for my 2 teens that were sleeping on the sofa bed, so I had to give them 2 out of the 4 we had on the regular bed. These pillows were very flat and I had the worst sleep I’ve ever had in a hotel because of this. I had the worst headache and neck ache from trying to sleep so flat. I was able to get 2 extra towels and an extra shampoo so at least that worked out. The TV did not work, no signal and the remote would not allow me to turn it off even though the batteries seemed to be working. The WiFi was terrible. There was broken up crackers and old food in the hallway outside our room that was there when we checked in and also the next day when we left in addition other food crumbs in the halls both days. I won’t stay again.
- 2/5
I did not get the room that I paid for. The room description on Hotel.com did not match the room that I received. There were roaches in the room. There was a refrigerator in the room but the hotel stated that you would have to purchase utensils and kitchen items. Terrible stay, I would never book here again
- 4/5
It was ok lacked a few simple amenities like the i e machines
- 5/5
Nice
- 5/5
right place right price
- 4/5
The area is decent and walkable. The staff was pleasant and helpful. Good location and quiet.
- 5/5
Room was nice but the air conditioning was on 68 but room felt warm.
- 3/5
Honestly, I was just happy it had a bed and shower.
- 5/5
Was very friendly staff, and had no issues on two queen rooms, my mom had single queen first room had weird smell. Second room unfortunately bed frame was messed up. She was tired and just got the sleep she could for the night. How the staff was so kind I’m sure they would have switched her again had she asked. Would definitely come back if needed. I do believe some reviews on the hotel smelled weird isn’t that it smells weird but it’s more of extended stay hotel and like mini apartments so everyone is cooking dinner time had some smells coming from other places but not in the rooms just halls and I’m okay with that was comfy safe stay and super friendly
- 3/5
Location was very convenient to where I needed to be. Cleanliness was so so. Smell was too strong for cleaning agents. Some staff are not very friendly. It was past 10 pm when I tried to get in bed, noticed that the sheets were not clean and has hairs on it. Called the front desk and they made me come down to reception to get a set of fresh sheets after I have to take off the old sheets and bring them down to them for exchange.
- 5/5
Everything went great!
- 2/5
Wont be
- 2/5
There was a horrible smell in the whole hotel and in the room as well. Ended up not staying the night there because of how stinky it was
- 5/5
Great place
- 2/5
The water pressure was very low. You have to jump through hoops to get a wifi code. I really thought this hotel was better.
- 5/5
They staff was very accommodating. I was impressed with how helpful they where
- 2/5
During my stay at the hotel, the bed in my assigned room was terrible. It squeaked every time I moved, and I honestly thought it was going to break. A bed in this condition should not be in a hotel room and really needs to be replaced.
- 5/5
They was so friendly
- 4/5
It is a really good place to stay, clean and confortable.
- 2/5
I know I have to come ready to clean the room and the bathroom myself :( before even using them because they have been always dirty. They need to improve the quality of housekeeping. This last time the elevator was broken for 3 days!!! Not ok. Microvawe only would work if nothing else was plugged or the breakers will fail. I suspect bedbugs live in there as well. Mattress are very uncomfortable. I hope I don’t have to use this property again
- 3/5
Elevator was out of order. When I arrived in my first room there were little bugs and cockroaches on the floor. The front desk staff was very helpful and assigned me to another room. Figure a hotel should have an ironing board and iron in each room but had to get it loaned from the front desk.
- 1/5
Place was new but very cheaply built. Tv did not work. People were
- 5/5
Crystal from the front desk was so helpful and i appreciate her so much. She grabbed my soap for me after i had checked out. Shes an angel
- 1/5
Some of the staff are very deceving from manager to front desk staff they all have preference in them.
- 1/5
Infestation
- 5/5
Love it
- 5/5
They are always there to help when you need them
- 5/5
Front desk staff are the best
- 5/5
Great stay
- 5/5
Customer serivces is the best
- 5/5
Amazing
- 5/5
Staff is great, they have fast check in times. Rooms are always clean and the property overall is great. Only thing I would like them to change it to allow guests to be able to watch Netflix on the tv
- 2/5
Wait 35 min just to checking
- 4/5
Amazing stay
- 3/5
Stay is cheap a lot of people find out about the shop notice a lot of peoples was using the hotel as there home. The water to not get hot it gets really warm which was aggy after along day out. I think this is my last time staying here though. Stay wasnt horrible but it could be a lot better
- 5/5
Great price
- 3/5
The hotel is new and the room was spacious and clean, however the A/C was REALLY noisy to the point it made almost impossible to sleep.
- 5/5
Great experience
- 5/5
Near the to much play diferents
- 4/5
Very clean Quiet Stay, altjough there we’re a lot of people in their cars and around the Párkiing lot.
- 5/5
Great
- 5/5
Amazing team
- 3/5
The room was nice and cozy but the floor was not cleaned good and the bathroom had roaches, shower head needs fixing. And the microwave was dirty
- 5/5
Great location, friendly staff. Great amenities
- 4/5
It was ok
- 5/5
Staff are very nice. Manager and her team doing a great job
- 5/5
Great experience
- 5/5
Great customer services
- 4/5
Clean
- 4/5
Easy check in but last night there AC unit did not work and could not reach anyone
- 5/5
Nice
- 1/5
Our hotel stay
- 5/5
Good
- 3/5
We actually had to leave at around 4pm on our last night because our first night sleep was horrible. There are no blackout curtains and there was our very bright light outside our window. We were awake most of the night with pillow over our heads to block the light. A lot of shady people hanging outside in the parking lot. Didnt feel completely safe.
- 4/5
Good place
- 5/5
Good stay clean
- 5/5
Is good
- 3/5
Staff was friendly and room was clean. Would have loved some curtains to cover the blinds. Room gets super sunny and wakes you up in the morning.
- 5/5
Decent stay
- 5/5
Awsome
- 5/5
I have been to plenty hotel and I have never had a full refrigerator and stove top the room was very clean and smelling
- 3/5
My check-in wasn’t very pleasant and the receptionist presented herself like she didn’t want to be there. Also, the building has a bad smell and it was really bad on the 3rd floor.
- 5/5
Great experience
- 5/5
I had a pleasure staying at Woodspring the customer service was excellent thanks!!
- 2/5
The room was very large but the floors was dirty, the microwave was dirty, it was roaches in the bathroom.
- 4/5
Great service.
- 3/5
#brunReview not much to see there. Would not stay there again base on the perceived environment. Only there for a few hours to sleep.
- 4/5
Good
- 5/5
Everything is clean, staff is very friendly. Wish the beds were a little softer but overall a great place
- 4/5
Good
- 5/5
Enjoyed my stay….Front desk personnel are amazing…
- 5/5
Enjoyed my stay….Front desk personnel are amazing…..
- 5/5
Enjoyed my stay
- 5/5
Enjoyed it
- 5/5
Amazing
- 5/5
So clean
- 4/5
Was Good
- 4/5
Hotel was pleasant, clean and welcoming. Room was basic but comfortable and good enough for short term stay.
- 5/5
Everything was great
- 4/5
Strong food smell on the aisle was inconvenient. All rest was good and clean. Thank you
- 1/5
I will NEVER come here again
- 1/5
The worst experience I’ve ever had
- 3/5
Check in was a breeze and staff was very friendly. Hotel was very quiet and convenient location. Nice Whirlpool microwave and cook top in room, though didn’t use either. Did not have hand towels in bathroom…perhaps that is not the norm and simply an oversight. Bed was very hard and shifted very easily (noise) on its metal frame. Overall, decent but spartan room. I would return solo for a night or two but would not bring my family to stay here.
- 5/5
nice friendly clean property and wish I could stay their more so at other hotel and motels
- 5/5
It’s a great place to stay. New and very clean. Only problem during this stay was that both vending machines were out of order.
- 3/5
Was ok the bed wasn't as comfortable as others in this hotel. Im stay here on buisness and work nights so on my last day here I request a late checkout because im getting off work amd to bed at about 7am. The cleaning staff everytime is banging on the door telling me its time to go at 11 everytime!
- 5/5
Ms Crystal at the front desk was very polite and helpful..
- 5/5
No plm
- 4/5
Very clean and quiet. Water pressure was poor.
- 2/5
Absolutely terrible bed, like sleeping on bc a skateboard. Pillows were like bricks. No kleenex in the room, nor any hand towels.
- 1/5
This felt more like a dorm for college kids. It stunk of weed and people were constantly coming and going. NO PARKING what so ever. and the bed was so uncomfortable.
- 1/5
Property was not safe and conditions were horrible. Room had nothing in it no towels soap shampoo. The beds were on a metal cot type frame.
- 4/5
Easy check in and access to parking and building. Large refrigerator, microwave and stove top. Did not like not getting room serviced and clean towels between days.
- 3/5
Had roaches in room only got credited 25$ dollars back highly satisfied.
- 4/5
Room was clean and spacious and front desk was helpful. No complaints about this place.
- 5/5
Awesome place at a good price.
- 4/5
Everything was great right up to day of checkout. Im a lineman working nights and out of town. I PAID EXTRA FOR A LATE CHECKOUT! CLEANING LADY WOKE ME UP AND SAID IT WAS PAST TIME TO CHECK OUT AND TOLD ME I HAD TO LEAVE @11AM! SO HERE I AM TORED AS HELL STARTING MY 14 HOUR SHIFT TIRED AS HELL WORKING WITH 14K VOLTS OF ELECTRICITY!!!
- 1/5
I asked the front desk for extra towels and pillows and it was not available on request The smell of the room was horrible The bed was very uncomfortable and was a simple mattress very thin mattress
- 4/5
Cool
- 4/5
Rooms were clean and Staff was nice and friendly
- 5/5
Nice kitchen area. One slight issue -- be careful if you buy a Dr. Pepper from the vending machine. The 407 slot is known to stick. Long-term guests will tell you it's not a one-time thing.
- 2/5
It seems the hotel was renovated, but it had a strong smell of cleaning chemicals that can cause health conditions. We had to open the window to air out the room. We end up with bites from bed bugs or fleas. Unfortunately, I can't remember this hotel fir the above reasons.