Studio 6 Extended Stay - West Palm Beach, FL

Just don’t.

Literally nothing The bathroom tub was filthy, my ac did not work and it was on 66 and my room smelled like somebody smoked a cigarette in it before I checked in.

Then room 117 was a horrible room. First we couldn’t even get in our room, the key was working but the handle was not working properly. A nice old man, who I believe was the maintenance man helped us open the door. There was also a large gap on the door. You could see the side walk from the bed. Then as we tried to exit room 117 but we were stuck, I was about to break the window with my suitcase just to get out. Luckily we were able to get out. I asked for another room after we came back from dinner and another girl with long her and fake eyelash was rude as well. She said why did you wait until now to tell us about changing rooms. “My manager doesn’t like it when customers do that.” Also there are people living there smoking pot outside their rooms. Please do yourself a favor and find somewhere else to stay. You’ve been warned.

Good

Good

Very poor

I have no issue with checking in my room and after seeing the room that I booked online is the same one in person. The rooms are well kept each one I have been into. If I need towels,quarters,to extend my stay,garbage bags etc I am accomdated. The staff here in general are nice. The kitchen has a working stove,a toaster, and no leakage coming from the refrigerator also a coffee machine. Convenient area for me to move around.

Dirty cockroach in the room, made me check out every due to front desk mistake, I need refund for a day.

Clean I had a room with no tv

Pleasant

When we made the reservation, we told the Rez agent at Expedia that we will be arriving at 2 AM which was conveyed to the property. When we arrive, there was no one at the front desk. It was locked. When we call the number that was on the glass. The girl indicated that she had given away our room. After a couple seconds me speaking with her and she telling me to calm down she realized that my room was still there. Afterwards we checked in the room was horrific. The toilet did not flush. The beds were uncomfortable and smelled the cabinet and the appearance of the room was so so important condition. The next day we had to attend a baby shower in preparation of a baby shower and had asked a girl to reset the key she did so with an attitude. However, we made about three attempts to go back into the room with change keys as they did not work. Since we were running late for the baby shower, I asked the girl with someone gonna be here later in the evening to assist us with getting into the room. She say yes again with an attitude. Mindful the girl also reeked of marijuana while attending other guests later on that evening when we return to the room, we could not. Get in the room once again when I call the girl she came out, handed me keys as if that was a problem. I explained to her that the problem was the actual lock on the door. She proceeded to say that she would have to call her manager to see what to do. It took them about an hour to open the door . C we checked out early.

Disappointing

well maintained. nicely landscaped. front desk agent’s attitude. professional but NOT friendly

Good so far. Staff was helpful. Room was clean. Laundry wasn't free. Stove didnt work. Other than that it was a good stay.

Good

The room was very worn and in need of updating. The entire space was not very nice nor did it feel clean. I walked around in the room and my white socks were filthy. I felt the need to wear shoes for the remainder of my stay. People were constantly smoking cigarettes and Marijuana outside of my room subjecting me to the strong smell of it in my room. If you can afford to stay somewhere else I would do so. I wouldn't recommend this place.

Poor

Good

The property is a mess. your room didnt have a lock, cause the door was crack open and never repaired. staff took more than an hour to get us our room. horrible

Very good

If you're going for inexpensive, this might be the best choice in the area. But be fully prepared to deal with loud noises at night, faulty locks, badges that don't work the next day, a leaky AC unit, and zero amenities aside from 2 tiny bars of soap and a couple cups for coffee with no actual coffee. There was a microwave in the unit which we didn't use, as well as a 2 burner cooktop (didn't try either) and a fridge that we would have used if it hadn't been cranked to the max making the freezer go into overdrive and the fridge barely below room temp. The listing mentioned hot coffee and tea, but it was never mentioned at check in, nor was I able to find any. A pool was also listed but I never saw one. The beds were not full-size like I'd paid for, and none of the issues I brought to the desk got resolved during our 4-day stay. Finally when I went to check out there was no one ar the desk, and another guest said he'd been waiting for at least 10 minutes beforehand, and at least 30 the previous night. Honestly just save a bit more and go to any other hotel!

Staff was so friendly & helpful with any questions I had. The room wasn’t cleaned well at all. The bed was fairly comfortable.

Bad

Nice place

Satisfied

!!!!

Nothing in kitchen to use. This place is a total disaster

Not well maintain dirty

Dirty& awful. We left, didn't stay, even though paid in full. This place should be demolished- it stinks, dirty & it's old and should not be rented.

Location

The bottom of the bathroom door looked like it had been torn apart by an animal trapped inside. There were giant cockroaches. There were also police there nearly every night.

Good

Dirty room, unsafe neighborhood, especially at night. Constant smell of smoke :(

No kitchen was not a complete kitchen no stove. Didn’t use laundry

This place is a dump. Bunch of people hanging out the rooms , a lot of weird people walking around the property , totally unsafe .

Location Staff unpleasant and unprofessional. a lot of rif raf hanging out

You get what you pay for but we knew going in. Just needed a place to crash picking up friends from the train and going to clematis for the night. The toilet barely flushed and the tile was falling in bathroom, the people partying in the parking lot all night were great alarm clocks when they started screaming and fighting.around 0600. But that’s not the motel’s fault. Ya gotta be a savvy traveler to stay there

The price was reasonable for the area. Very close to airport and restaurants. It had an efficiency kitchen. Noticed guys lived there and i smelled weed.

Dirty dirty broken nasty place

Room was dirty, left for dinner and wasn't able to get back in, no one in the front desk all night

The ac didn't cool well. The toilet didn't flow well. The bathtub was dirty and the bathtub curtain didn't close well and the pillows were really uncomfortable

Kitchen was empty

Las habitaciones huelen a humedad y la bañera estaba tapada

The staff had NO SERVICE SKILLS at all. None of them even spoke, they just waited for you to say something! WTH The rooms haven't been mopped in a while, the bed was ok. I cleaned our upon arrival! The none communication from staff... Wow.

Convince Staff

Nothing rude staff

No, The room smelt like ammonia, the tub was dirty the toilet moved when I sat on it. I will stay at one of your hotels

Great and comfortable experience

I am writing to formally express my extreme dissatisfaction with my recent one-night stay at your hotel. Originally booked for two nights, my experience was marred by a series of unacceptable issues. Upon arrival, the battery of my room door died, leaving me locked out with all my belongings. While I appreciate the front desk attendant's effort to relocate me, the subsequent room was in an appalling state, with fresh urine on both beds. A second room, though marginally better, still contained an open drink in the fridge and urine in the toilet. These issues, compounded by the late hour, lack of access to my belongings, and the subsequent unhelpful and dismissive attitude of the management regarding my refund request through Expedia, have led to a deeply disappointing experience.

It was cheap, that's all I can say. The caliber of guests is rather interesting; creepy dudes peeking in my window if I left the drapes open a bit to get natural sunlight, crazies screaming at all hours of the day and night... well, it was cheap.

Dirty room.

Older room condition

Very dirty room, hair on bathroom floor, cabinet in bathroom shredding onto the floor because of moisture/mold, they advertise elevators but there aren't any

The overall stay was HORRIBLE...

This is the worst place I've ever stayed in my life.Very dirty, strong smell of cigarettes, no towels, dirty sheets. Don't stay in this place.

The property is extremely worn down and not clean. My room was dirty upon arrival, with unclean cabinets and even a roach in the bathroom. Several advertised amenities were missing or didn’t work; no coffee maker or toaster, and the microwave was broken and never fixed, forcing me to buy my own for my 5-night stay. There was also no silverware or plates, which is unusual for an extended stay. The main ceiling light was also not functional. The shower was poorly designed, with the curtain cutting the space in half, and the water pressure was very weak. The bed was also uncomfortable. Basic operations were frustrating; my room key stopped working every night, so I had to go to the front desk daily to reprogram it. To get fresh towels, you have to bring your dirty ones to the lobby instead of having them delivered. The lobby consistently smelled like marijuana, and the parking lot had broken-down cars sitting long-term. There were also late-night disturbances with people arguing, fighting and slamming doors. Overall, this property needs major improvements in cleanliness, maintenance, and management. I would not stay here again.

Property was run down. Toilet seat and base wobbled. Toilet tank ran out of water and would not flush. Card to open the door had to be reprogrammed twice. The bathroom sink clogged up and would take a long time to clear. No coffee pot. The bathroom and kitchen cabinets were worn down

Wood rot everywhere bathroom door barely closed. Wall ac drains into the room.

This is a last resort option i had to wait an hour just to get into the office to check in when the young man finally came up to the office you can tell he jad just been full on sleeping bed hair the whole deal. Police cars in the parking lot questioning people...

In my first room most of the lights worked, but the toilet didn't stop running. In my second room, many of the lights in the room did not work. The bed was made so that a very rough and questionably clean blanket was on the bottom, the top sheet on top of it. I walked around the room barefoot and when I put my feet up on the bed I left black marks on the white sheet. I used a hotel towel to clean the floor and it was also covered in black. I used that towel to shimmy around the room for my two night stay. The bathroom door had water damage and the front face was separating from the door frame, and the hinges were operable but took effort to open and close the door. There was coffee in the room, but no coffee maker. I walked to the front desk (the phone in the room did not work) and there were no coffee makers available (Courtyard around the corner has a Starbucks). The staff was very nice but had limited ability to help.

First room we were given had no bathroom door. Front desk had no issue giving me a new one. Second room seemed fine. Found out the AC leaks (we eventually used a bunch of washcloths to make a dam to keep it away from the rest of our stuff. Bathroom was very unclean.

I felt so uncomfortable and disgusted that I couldn’t even stay the night. I had to leave immediately. What made the experience even more frustrating was that I couldn’t get a refund because more than an hour had passed since check-in, even though I had only stepped out briefly to get food. I would not recommend this hotel to anyone. Save yourself the trouble and stay somewhere else

Stay away if you value your health and safety. This is easily the dirtiest hotel I’ve ever stayed at. I booked for 2 nights and didn’t stay the full time of my reservation due to poor cleanliness and other safety concerns. Some of the units are rented to displaced families.

The toilet ran constantly. The doors to cabinets were falling off, electrical outlets were literally fally out of the wall . Exposed wires. Sheets had stains. Check in staff was nice but the property was terrible.

Wouldn’t go back

Rooms are clean and nice.property is ok,however staffer anwers phone and front desk is left unattended frequently. My room was given away after booking and I had to wait an hour to get a new room cleaned.. Overall, not bad for the money.

The whole hotel room was completely dirty and when we asked for towels they told us they didn’t have.

did not stay here

I travel a lot and this was the worst hotel I’ve ever been to. The pictures are misleading. It is dirty. There were two pillows on the bed and they said they don’t carry more than that. The bathroom was disgusting. Overall if I could give this hotel a negative rating, I would

After check in the room key would not unlock the door and when I returned to office I found the door locked and the staff gone.

Area is nice, wifi did not work and bolt on door did not work. Room was adequately clean. I did not think the room matched the price I paid.

There are no shops within walking distance, but everything is a short drive away. The kitchen is brand new and beautiful but there are no pots, dishes, cutlery or serving pieces in the cabinets or drawers. We did use the fridge and microwave, but it would have been nice to have plates and cutlery. The woman at the desk, Shay, was so nice and helpful to everyone.

I wasn’t able to check into my room till 10 pm due to the inconvenience of the staff and they did not want to cancel my reservation or accommodate me

Old dated rooms, the property needs sone work.

I spent Disney World Prices to experience A Bugs Life. Cockroaches everywhere. In the shower, under the bed, on the ceiling and on the table. After that, the staff barged into my room telling me I overstayed my welcome and it was time to leave. They had the wrong name after no-knocking my door. They disabled my key card so when I came back from being out at 330am, had no access to my room. A staffer outside refused to assist. And the staffer inside took a while to come out side and help. Avoid this place. I’d rather have a tent outside on Belvedere than stay here ever again.

My door locking mechanism only worked intermittently. Handyman "fixed" it, but it still didn't work well - door would not open with three different keycards. Interior "hardwood" floor was filthy. Remote control had only a few features on it and I could not get a channel "Menu" with the small remote. Reception office did not know how to operate the TV. Numerous guests were loitering on the nearby stairs well into morning hours (2 to 3 am) smoking marijuana and speaking loudly.

Sketchy rooms. They didn’t have keys. Rooms were poorly maintained. Staff was nice.

Our stay from February 25 to March 1 was very disappointing, especially considering the price of over $200 per night. The room was never cleaned during our stay, even though we requested housekeeping. The staff told us they do not clean rooms during a guest’s stay, which was never communicated beforehand. The first night we didn’t even have pillows and had to wait until the next day to receive them. When it rained one night, the roof leaked inside the room, creating puddles on the floor and on a chair. I have photos documenting this. To make matters worse, when I asked for towels to clean up the water, the staff said they did not have any available. Overall, the experience did not meet basic hospitality standards, especially for the price paid. I would not recommend this property unless management improves maintenance, housekeeping, and guest support.

No shops around

Yes 🙌

Very dated!

If not for location, this property woukd never be considered for stay.

Absolutely horrendous property. The room was filthy, the bathroom was dirty (shower, sink, floors, toilet), and there was an odor in the room. Clearly this is a discount motel for last minute stays but these conditions are absolutely unacceptable. The staff appears to only change the bedsheets with no cleaning of the rest of the room. I would advise anyone considering staying at this motel to avoid at all costs.

No coffee

horrible rooms and experience, no soap no shampoo, 1 towel, place was dirty cabinets broken. mold in bathroom. customer service was horrible, this place should not even be allowed to stay open.

coffee maker missing pieces, mold on corner of ceiling and along floor in bathroom, only towel was a hand towel, no bath towel no washcloth. toilet paper holder missing piece. took 20 minutes to be waited on when key to room did not work. First room they gave me had not been cleaned. No one in office when I checked out waited 5 minutes and had to leave.

Las habitaciones Huelen a Humo de cigarro

I was moved to another room and th toilet worked better (still ran longer than it should) and the same mildew issue as well as sticky spots on the floor. Had to wear shoes the whole time. It was overall a bad experience and looked very run down overall. I stayed there years ago and it wasn’t like this. Definitely very overpriced for the value. Tho should be listed as a 1 star hotel.

For the price paid $251 usd the room was dirty, the floors were dirty, the shower was dirty and seems like rust, the bathroom sink and kitchen all dirty as well. It was very unpleasant. Stayed for 2-3 hours and left for another cleaner hotel. Will definitely NOT stayed there EVER again.

I needed a last minute hotel room here the airport after a flight cancellation and booked this hotel. When I went to check in the front door to the office was locked and a sign was on the door to call a number if you want help I booked the hotel around 11 PM and showed up at the front door at 11:15 PM I called the number and got a recording that the party cannot be reached so I knocked on the door with no answer and then knocked louder and an irate front desk person came storming out yelling at me that I should’ve called the number as opposed to knocking on the door. I decided not to stay there and left. There is absolutely no reason this person should have yelled at me for simply trying to check in to a reservation that I had confirmed and had just made. Additionally, the hotel itself is back off the beats and track in a slightly industrial environment as opposed to more residential or main road. I would definitely never stay there.

Served the purpose

Well, what can I say? You get what you pay for. Unpainted walls, the toilet was broken (I have pictures if you want them), a piece was missing from the kitchen counter, dirt everywhere, and the noise and people talking outside in the early hours of the morning kept me awake. Etc., etc.

Staff was very good. Room was not. Bathroom had stopped up sink toilet was loose from floor. Much neglect on ceiling and walls. Needed repairs. No blankets. Just a thin bedspread on sheets. Refrigerator leaked. We left early. Not worth the money we paid.

Less than ideal

The one staff I encountered was courteous. The room was terrible and poorly kept. It shouldn't have been rented out. There was an elderly couple who was asking for a different room because theirs was unacceptable. The man had to go to work and said he couldn't leave his wife in that room. They were distraught. I just left. Would rather sleep in my car.

Customer service was no good. No q clean towels available for hours. Not too clean. Ambience was terrible. People smoking marihuana in the parking lot.

Front desk staff was either away from the desk or low key rude.. no fresh towels unless you walk the old to the front desk to swap out but others get run delivered towels. Grounds were clean and area was quiet.

The windows were like frosted glass [but were meant to be "see through"], the microwave was humming and hot [so I unplugged it], but heck, we're not living there, just staying for two nights at an affordable price.

Everything was good

Absolutely disgusting... everything was disgusting!

I have ever had a problem with a motel 6 before, typically they are very clean. This was an awful experience and we spent a lot of our vacation running around getting clean towels and change it was extremely inconvenient.

Filthy rooms. Broken lock.

Room, staff, cleanliness absolutely horrible

second room there was a gap on the wall where the tv was missing off the mount, microwave broken (I only booked here for the kitchen), and the floor was so filthy I had to throw away a few pairs of socks. Third room I tried, but it smelt so strongly of smoke and the door didn't lock properly. As there were no other rooms available, I was stuck in the second option. I tried straight away to get a refund (by law it's false advertising to charge me for a room advertised for the door to lock and for it to have a microwave when it does not). I wanted a refund and to move to any other accommodation I could find. Was impossible to get a refund, and I couldn't afford to pay two different places so I had to stay here, after 3 days of me going to the office, they changed me to a different room, just as horrible and filthy floor, in this room the coffee machine was broken (there seems there is no room without something broken or missing). I believe I am owed a refund for this experience.

The rooms were so disgusting we ended up cancelling. It took an hour to get a refund. The guy at the front desk was really nice and offered us the only 2 rooms available and they were both gross. Area looks nice and pictures they post are nice. Don’t be fooled.

Also a horrible smell if marijuana on property

The room was disgusting. their employees do not clean nor Work all they do is stay on their phone and do nothing. this is one of the worst hotel ever. If you’re looking for a disgusting nasty with no service this is the hotel to be in. The sheets were disgusting. They have blood on the walls that the cleaning crew didn’t even acknowledged to clean up. The floor were Hella dirty.

Room was not clean and there wasn't a shower head. The stove didn't have knobs.

Horrible don’t book here.

The first thing I noticed was the strong smell of cigarette which was very strong and intolerable. I felt dizzy and all my clothes smell like cigarettes even the clothes in my luggage. In addition, the room looked dirty, pieces of furniture were missing, stains everywhere, and poor lighting. I wouldn’t have stayed here if it wasn’t a last minute reservation and we were very tired. I paid $255 for two nights, I couldn’t stay the 2nd night but I wouldn’t pay a dime to stay there again. To be completely honest I am quite unsure how is this place even advertised in Expedia, this place is a health hazard, no kidding.

My husband was here for work. He is not picky nor does he complain much but this place earned every complaint. This place is rented out by people who are probably close to being homeless. It is very loud and dirty. It is not safe for families. Throughout the night people tug on your door to try to get in. Do not recommend.

Couldn’t even stay there because the toilet was broken and the hotel refused to help or even exchange rooms for me. Ended up having to leave at 4am and find other accommodations

A TV (wall mounted) can't be lift up and I tried to watch TV. It's okay.

Holes in walls - not repaired or painted, missing drawer handle, security latch loose and falling out of door, worn tub caulking and bathroom vanity wood, burn hole in comforter, mirror delaminating, credit card reader not working, unable to return cash deposit in timely manner.

Terrible conditions and staff rude and made people wait. There were no bath towels or floor Matt in the bath room. Please do not list such poorly maintained and managed properties on your site. Some kind of research on the property should be done before listing

Told the desk. Waited 2 days, not fixed. Left a day early. Tried to notify them of same, no one answered the phone ALL Day!!!

They didn’t clear my room

Another reason it’s terrible experience because it’s unsafe. We had to call the police because of one man followed my friend to our room and was knocking on our door trying to get in. He followed her when she went to the front desk. Then we found out that there are many of these type of characters hanging around and in there. Room was locking us out every single day. And they never have towels. We had to use same towels for a week. Housekeeping haven’t showed up to clean the room and pick up garbage not even once. Stay away from this place! Faaaaaar away!

My name is Constance , I been staying at the studio 6 for ongoing I’ve been here for ongoing 6 months now . The stay is very comfortable. And the staff is very sweet and anything you may need they will get and if they don’t have at the moment they will be sure to get it for you. My husband and I enjoy it here so much, and the lake and the little ducks make it more enjoyable

The bathroom was dirty ,the carpet filthy, vagrants hanging around, no towels and the toilet wouldn't flush half the time. Wouldn't recommend it to anyone.

The place is a sheet dump. Filthy inside and out. Blinking outside lights, trash in the parking lots, stained comforter, folugly bathroom, trash on then floor in the room.

Words don’t do it justice. Absolutely filthy and disgusting. I would’ve been better off sleeping in my car.

Bathroom was a wreck. But one getting a room this cheap near airport should know what they're getting.

It was ok

This place is absolutely filthy!

Week conditions

Dirty, no bath towels, very slow service at the front desk.

We were in a non smoking room- but someone obviously has smoked in the bathroom. The smoke smell made me sick every time I went in there.

The room and staff were good. The TV didnt work and I had to move rooms.

Staff was rude. Slammed door. Wasn’t in her post

Mattress and pillows had a weird smell almost like sweat. Girl at front desk seemed ok. Security gaurd on site seemed out of it. There was a hole punched in bathroom door and floor was sticky. Kept getting up to check on my car as I didnt exactly feel safe in the overall experience

Not even soap in the shower

We arrived at the hotel at 3:00 PM, which was the official check-in time. However, we were required to wait at the front desk for over one hour before being assisted. When we finally accessed the room, it was not clean, and the air conditioner was not functioning. We immediately requested to be moved to another room, but we were informed that no alternative rooms were available and that we would need to wait until another room became free. When we asked how long the wait would be, the staff could not provide any estimate. As this was New Year’s Eve, we had our evening planned and a scheduled meeting, and it was not possible for us to wait an indefinite amount of time. Due to these circumstances, we requested a refund and were forced to find another hotel at the last minute, which was extremely difficult and time-consuming given the holiday. Considering the long wait, unsanitary room conditions, lack of working air conditioning, and the inability of the hotel to provide a suitable solution, we believe a full refund is fully justified. We look forward to your prompt response and resolution of this matter.

I need, want, and expect a full refund from Orbitz for the 2 night stay I booked at this hotel plus compensation from my inconvenience and the cost and trouble of having to book another hotel room. When I arrived I was told they had my 2 night reservation but that I could not check into my room because their cleaning crew did not show up that day and my room was dirty and filthy. They said they could not issue me a refund because I booked the hotel through Orbitz. I asked for help in locating another hotel with rooms available and they said sorry I needed to figure that out on my own. As I was walking out another couple who were in the same situation as I was got into a yelling and shouting match that was so bad I rushed to my car to drive away with my 15 year old son as fast as I could as I was afraid physical violence might ensue. The office was a mess and all trash cans on the property had trash and debris piled up all around them. Orbitz please call me at 214-957-6371 and issue me a full refund and please pay the additional $250 I spend on an getting another hotel room for these two nights. You should also never show this hotel property as an option to your customers on your web site. Your company is better than this.

Enjoyed our stay. Although they were short staffed, the girls were helpful and always friendly.

The hotel room was in poor condition and the surrounding area felt unsafe.

Please don’t recommend this to anyone it’s really bad experience, rooms were very very bad without clean and the staff said they can’t make anything for that and asked us not to take room. They haven’t refund us the amount. It was a nightmare

this place is absolutely disgusting. i understand that it’s an extended stay, but it’s horrible. i had little to no other options which is why i booked a one night stay, but i wish i had slept outside instead. its literally that bad.

I want to say the customer service is horrible . I arrived on Saturday 11:45 , I had to wait over 10 min to find out , I had a trashy room , when I got to the room the room was dirty , bad smell , etc I immediately told the front desk staff , I was told they had no more rooms. I went back to the and sat for a few and walked back to the front waited for 20 min then called the police , the police arrived and to find out the front desk staff was gone .

The room was filthy!

disgusting room. Toielt bowl would not stop running. shower was gross. no one at front desk. Don't stay here.

The shower was atrocious, black mold everywhere they don’t

Great staff

Place is not a hotel it is a motel, the staff is very friendly but the room was dirty. Bed was hard pillows uncomfortable. Tub was old and stained

This is another cheap motel that has decided to cater to the working homeless population. The people who literally have no other choice because they can't come up with the money to pay a deposit and first months rent. So very sad. I won't make this mistake again. Disgusting. Motel 6 you should absolutely be ashamed and run out of business.

！

Personnell extremely rude, AC noicy, bad smell

Yes

I didn't like anything, room 222 was a in mess the microwave didn't get hot, the stove top didn't get hot, the shower curtain was dirty and it was to close in when you took a shower. The ac was to loud, on a in scale 1-to 10 this stay was a 1

Yes

Moldy rooms . I coukdnt breathed. Toilet didnt flush. They couldnt not find me another room .

When I was 2 hours away from the hotel, Studio 6 contacted me, bluntly told me my stay was canceled because they overbooked, and immediately hung up. I attempted to call back multiple times to get a refund but my calls were hung up on. There are so many better places to stay at this price point. Unless this place is a last resort, save yourself the stress/possibility of losing money and stay somewhere else.

Bathtub was dirty hair in the sink floors were very dirty

The bathroom sink wouldnt drain, the toilet barely flushed, the floors were FILTHY…and we were woke up by people outside our door screaming at each other.

Kitchen was not fully equipped and the staff were rude.

The room was awful! Here's the list: Dirty pillow, had to ask for a new one. Wall damage in the bathroom, and front room. Broken TV with no remote. Coffee but no coffee machine. MOLD on the microwave! No working phone or clock. Old soap (used) and dirty wash rag left in the shower.

First the front desk was awesome all of their....the room was good but had no coffee pot as the front desk said they didn't have enough for all rooms and issues with remote for tvs other wise decent stay

We had a great stay. The room was clean but was missing the toiletries.

Filth doesn’t bother you? Then you have ffound your place.

👏

Had to wait 15 min to check in there was no reception. the Tv remote was not working could not see the tv. the bed where very small i book for queen bed got full size bed ever thing was disconnected no outlet where working in the room the door had the keyless tape up with duck tape slept with 1 eye open the outside building looks very beautiful like apartment nice floor restroom outdated need to be deep clean

Staff was nice.

They staff did give me another room but upon assigning a new one they had stated that the new room would not have a TV in it (which it did not)… I understand that this is one of the cheaper options in the area… however the basic level of cleanliness should be a standard

They very great personality and very helpful

Room was clean staff was friendly and the kitchen is small but works, and the onsite laundry service is great but make sure you get quarters at you back the don’t have a change exchange

Vending machine didn't work either. But the shower!? You all HAVE to do better than that.

Good

Everything was so conveniently close.

When we checked in there was no towels in the bathroom. There was no blanket on the bed. There was a half a roll of toilet paper. There was a used bar of soap left in the shower. Not sure if the room was cleaned. Plus it smelled damp in the room. Plus the shower faucet leaked all over the place and the shower curtain couldn’t stay closed all the way. A few light bulbs didn’t work. The property is dirty and needs cleaning up. Worst hotel room I’ve ever been in. Plus I had to ask a second time for towels that weren’t in my room at checkin.

They have no clean room and the room has mold water smell

This hotel is running prostitution activity the room we had was very nasy, toilet bowl was nasty i didnt even sit on seat A/C had mold the hallway smell bad and then you got strange sitting they car all morning and all night i shouldnt have to get off work and deal this everyday

It has only 1 pillow, we check in late at night, no bed cover, we knew what we pay for so it is not the best place overall. Price is cheap. So the service, none!

My bed had one sheet on it and it had clearly been moved into the center of the room to fix an issue and not put back. There were wires all coming out of the walls. The bathtub had dirt in it. The room was freezing

There is no coffee pot as shown, the mattress is old and sagging. No towels in room and when asked,but took two days. Cheap rates $72 per day but they charge $2.00 utilities per day. Microwave is not working, no towels, no housekeeping, no phone in room to call the front desk, toilet is running, no toiletry, line is long when you need toilet paper. Unusual characters will asked you if she can come to your room with another girls to offer leisures, men are selling drugs right out of your window. I did not know so I booked a week and the Uber people said it is not safe to stay there. Lessons learned

Trash cans were overflowing.

It was cheap and usable. I think we got a room that needed repair and they were completely booked so they rented it anyway. Missing shower curtain, fridge had a freezer part that the door would not close right because it was missing the seal. Water was extremely hot, corners of bathroom floor were dirty but completely useable for just sleeping in a clean room for super cheap when everyone was sold out.

There have not been towels for 2 days, no coffee pots, no cleaning services, floor is sticky, toilet is running all the times, front desk has line of people waiting to check in or out. Over worked staffs who are unpleasant to everyone. Microwave not working and nobody fixing it on duty. Stayed 6 days because it was prepaid, no cancellation or we would lose the money. Will not stay at this studio 6 after this trip. Very dirt, prostitutes approached my fiance when he went to do laundry downstairs, drugs dealers on site in parking place that we see in the back selling. From our window we see it all. Unsafe place to stay.

This room has a non working microwave, one bar of soap. No phone in the room to ask the front desk anything, you must take the dirty towels to exchange for new towels daily. No coffee machine or anything you expected. The front desk have a line of people asking for help. We book a new room to get a working microwave, it did not happen and we returned the old towels ant it is no 7 pm we still do not have clean sheets or clean towels for the new reservation for the next two days. Not staying here again. We went down to the office 5 x but no towels

Must leave !!

No comment i did not like it

Spartan, but a good place for the price.

Toilet stool was not working. No flush. The TV did not work.

Where do I begin, Ive been here for a small while and it’s been the best stay ever. The rooms are big cozy and so clean. The area is so nice beautiful scenery great food places I love it here. Bryonna ans caressa have been amazing since I got here couldn’t ask for better staff

Arrived to check in and no staff in sight. Rang the bell several times and after 15 minutes someone showed up. Got to the room and kids are running around the parking lot in and out of cars. I brought my boat and was afraid a kid would be playing in it. We left immediately and ate the loss of money and booked a different place.

The hotel was dirty,

The bed was not comfortable I had to leave early from the hotel stay

Bria and Shay have great customer service

You get what you pay for. It was fine for what it is, a place to lay your head. Kept having issues with the key card to get into the room. After 3rd time of reactivating the card for my room and it didn’t work, Maintance was called and had to fix the door. The staff was good but I also didn’t ask for much. Really enjoyed the mini kitchen in the room. The other patrons love to smoke weed on property and can make the nights look and sound like a Jerry Springer episode.

Very shady place. Definitely a rooming house or Trapped out hotel. Request a room near the office. Strange things go on in the back. People are up and hanging out at all times of the night.

We stayed for one night. Even though they said no smoking on site, the outside smelled of weed. Around 8:30pm, in the bathroom were 3 roaches and one of them was in the toilet. There were no bothering sounds at night so we were able to sleep well as well as beds were comfortable.

They offered me a refund and it wasn’t till almost 430pm before I got out of there. Today I see I was charged by that Ft. Pierce location on top of this experience. I now have to make calls tomorrow and sit on hold. Worst experience ever.

Good

Neighboring room kept us up u til 4 am with music and base and staff up front did nothing about it. Horrible experience! Refund expected!

The staff was the only thing I loved about this property besides the hot water

Karla the front desk employee is the best

I got yelled at by the lady at the front desk. All I asked was a receipt for the security deposit which was not mentioned nowhere when I was booking the place. I was here for a friend’s wife funeral, first time in Florida. They ruined it. I checked in at 5pm and will checkout at 3am ! Terrible customer service.

Mold

Manager was BS

It would be nice if it was kept up a little better. Looks more like rooming houses than a motel. Good for something last resort it quick booking

She cancelled my reservation because i asked a question after she held me up for 20 minutes and wanted me to wait while someone checked the room. It was 4 pm.

For a motel it was very nice and very clean, like they had the small dining table and had a full size fridge, microwave, sink and stove, was very impressed. Honestly they only thing need to upgrade is the bed but for a motel it wasn’t that bad

I will NEVER stay there again room smelled like smoke the bathroom curtain was dirty nasty yellow. The latch on the door was broken. I did not feel safe there. For this hotel to be near the airport you would think it will be in a better condition

Friendly staff and clean room, the stove, TV and fridge worked, but that's all the good I can say. Wi-Fi was out the whole weekend even though they keep saying someone was coming out to fix it. Said they should have towels later, and they didn't. We had three people in our room with just two sets of towels. No trash cans in the room, no microwave. Our keys stopped working every day, and had to go to the office to fix. This place is not on top of things, and I would not recommend.

The pluming is horrible the tube fills with water as your bathing it doesn’t drain. I had to switch my room because the closet had mildew and mold inside of it. The second room toilet and tub didn’t work properly.

The check-in process was quick and efficient. However the rooms weren’t the best. Bathroom door was missing in one of the rooms. We also booked a non-smoker room and I was unable to sleep due to the strong stench of cigarette in the room.

But the toilet 🚽 have a problem because making noise all night with the water 💦. I can't find a good thing to watch on the TV. I didn't feeling safe but it's ok. I got in at 11h pm and at 11h AM they knocked on the door very loudly.

I would not recommend this hotel. The environment felt unsafe, especially during the evening hours. The cleanliness was far below acceptable standards — the room was dirty, with stained linens and a strong odor. Common areas were poorly maintained and gave off an overall neglected vibe. Definitely not the experience I expected.

Everything is old and damaged bathroom is a disaster it's not worth it . I have no complaint with the staff except the they never clean the room during my stay

Everything was terrible

The staff is very rude, hotel was run down the tv was broken as well as the toilet, do not book here. Hotels.com said the room was smoking at check out I was told the room is non smoking

The cooler does not cool the room, cant sleep it to dam hot! Charged a higher deposit then posted, sink wont drain, floor is dirty, horrible

So MUCH wrong with this place! Eventually moved rooms and that one wasnt any better!!! Even had this giant ass roach in it!!! These are size 10 shoes!!!

The staff was nice but the condition of the hotel was terrible. No clock, lock on the door was broken, no smoke alarm, no supplies for the kitchen included with the room. The phone didn’t work and toilet was clogged all weekend. Staff was unavailable to fix these issues.

Everything was fine.

The room smelled and there was limited staff no towels in the room

I had been here over two weeks in the same room with feasties coming from the room next door . They've not moved me into another room and I have sicky kid's that have very illness that can't be around stuff like this

AC not work, broken door lock I feel unsafe, hair in bathroom, holes in bed sheets , people around outside selling , horrible and unsafe hotel

Availability, pleasent staff and cold AC

Awesome

It's alright could be better. It's one shift crew they're great I can't speak for others. And also the young Maintenance guy he's is great ... Other than me having problems with the toilet the stay is great

Wonderful place to stay loved it

I did not like the smell and uncleanliness.

La verdad qué cuando llegue estaba una morena y me atendio muy mal con una actitud muy pedante como qué si yo tengo la culpa qué esta trabajando ahí él muchacho Eric me atendio super muy bien la verdad pero me falto qué me dieran más informacion la verdad reserve 2 semanas antes y me salen diciendo qué si él cuarto estaba sucio qué Bajara en reseccion para decirle qué me cambiara en otro cuarto pero tube la suerte qué él cuarto si estaba limpio la verdad fue mi primera esperiencia ahí la verdad muy terrible 😞 no lo recomiendo ese lugar

5/24 I arrive to do my check in room was not ready, waited like 1hr once i got my room it smelled like pure cigarettes bathroom looked disgusting stairs dirty entry door dirty, door lock look loose the surroundings look unsafe. After 5 minutes in room we couldn't handle smell so started looking for another room. I went to office to tell staff i wished to cancel my reservation. She said called expedia my phone was dying so i went back up to room called expedia. While on the phone my dgt turn on the iron and I sat on the bed to wait i had on a glitter shirt so some of glitter got on the bed. When i finally spoke to expedia and expedia called properly manager they were hoing to refund my money but then another staff member said NO cause iron was turn on and some glitter on the bed. So they took my money due to those two minor issues. They didn't care about my concerns and reasons why i was not satisfied with the room. They only care to take my money.

The place is in very bad shape. And it seems that there are safety isues around because they have some signs asking to lick the doors when you are inside the room. Never seen that befor.

I wouldn't stay there again

Check in took more time than usual, I was told I had to put down a deposit when I got there and it would be refunded when I checked out. The deposit was taken from my account even though no damage or mess was made. I called and was told there was nothing they could do and now I have to dispute it through my card. Not impressed at all.

Everything was good

The front desk was polite everything was good no complaints

The room was dirty the microwave went off all night the shower didnt have the shower head the tube was extremely dirty

Uncomfortable bed, bugs in the room, no coffee , bad lighting , irritable front desk ….took an hour or more to try to check-in most of the wasted time was spent NOT trying to solve their system problems but desperately trying to blame me or my card ( which to their dismay was not the case ) I hardly ever complain about anything but this time unfortunately it’s warranted. Each issue is easily fixable

When we arrived to check in we were given our room key when we entered our room both beds were dirty had no turn over service done dirty used condom on one mattress it was disgusting so we walked over to the front desk to make them aware and ask for a room change and the GIRL working there was beyond nasty and rude never again will I stay here beyond disgusting in quality and service !!!

Everything is good no complaints

Everyone were nice no complaints

No complaints everything is good

Awesome please to stay

When I got there they said that they were sold out and had to find a room even though I had a reservation. The a/c filter was old and the air was putrid. The shower curtain rod was broken so the shower liner only laid in the middle. The room looked like every inch has been horribly patched up. The phone didn’t work. The blanket was as thin as the sheet. The key stopped working so I had to get it reprogrammed. Lastly the pillows were awful and I barely could sleep at all thanks to the bedding and the a/c. I will not be returning.

No complaints

Place was dirty, unsafe and rundown!!!!

Did not have a great experience at all. There was police presence upon arrival and throughout my stay. When I asked staff at the front desk he wouldn't give me a direct answer. Property is old and dirty. This stay was not worth the price. Never again.

Three different times I was giving a room that had never been clean and one room didn’t even have a bed in it. The fourth time they gave me a room that was occupied. I was trying to enter the room and someone came to the door with a knife and chased me away. I would never ever go to this place again.

No complaints everything is good

They asked for 100 deposit but it wasn’t showing on the Expedia website. They didn’t have no towels available in my room. When I asked for them. They didn’t deliver them until the next day afternoon.

No complaints

Room , besheets not clean

Great management!!!

Decent hotel for the money

The doors were not closing the place was moldy

1 star

It's one person that was there at the front desk she was awesome sweet kind and respectful. But other than that it's weird no kind of leadership in this company because the ppl they hired for they customer service needs to do better

Staff service terrible and don’t respect the people

Closed to the Convention Center. The sink in the bathroom drain didn't work and had to shave and brush teeth in the kitchen sink.

Nice

Floor was dirty, toilet not clean

Had a bad experience.

👍

Is unique

Bathroom twas very dirty and next door neighbors were loud didnt let my husband sleep. Front desk lady was nice but overall wouldnt come back bathroom was disgusting.

The listing was not the actual hotel. The listing had a brand new hotel and brand new room posted, and I arrived to a "remodeled" hotel. People smoking marijuana and blaring music all night. Door didn't close properly, AC didn't work properly and was very loud, bathroom was disgusting, I do not recommend staying here.

I didn’t like how dirty it looked and how the worker gave us a key to someone other room

This was the worst hotel. Roaches everywhere ! Smelled like stale cigarettes. We had no blankets only sheets. No towels no rags had to ask the staff for some. Mold on ac unit. Unsafe unclean just terrible experience if I would have known that I would have spent the extra money to stay at a better hotel.

.

Love coming here

Not clean

No soap, had to get from front desk

The bathroom were oxidated, moldy, covers were dirty. Has tv, kitchen but definitly needs alot of cleaning

We were not able to check in.. they had no rooms left

WARNING**** THIS HOTEL IS THE WORST I'VE EVERY STAY IN. THE BATHROOMS ARE HAVE MOLD THROUGHOUT THE BATHTUB, I SWITCHED TO THREE DIFFERENT ROOMS AND STILL THE SAME, I GOT SICK FROM THE MOLD AND GERMS. THE LINENS ARE LIMITED AND NASTY, THESE ROOMS NEED COMPLETE RENOVATIONS, OLD APPLIANCES, FLOORS ARE NOT CLEANED GOOD. i MOVED THREE TIMES AND ALL THREE ROOMS HAD MAJOR ISSUES. THEY ALSO CONVINCE THAT IF YOU WANT TO WRITE A GOOD REVIEW, THEN THEY WILL WAIVE THE SECURITY DEPOSIT. NOT WORTH IT...MOST OF THE ROOMS I NOTICED ARE BEING RENTED TO HOMELESS OR LOW INCOME PEOPLE. AND THEY ARE BEING OVER CHARGED AS WELL. FRONT DESK ATTENDANT IS HORRIBLE, AND HARD TO GET A HOLD OF. THE PHONES ARE RINGING AND NOT ANSWER. PLEASE DONT SUPPORT THIS MANAGEMENT IN WEST PALM HOTEL. THANK YOU

Checked in here last minute lots of parking, nice beds, has lots of potential to be good… I will not recommend long term stay. We didn’t feel safe, the latch on our door was broken, the unit beside us was trash completely..

don't go to this hotel

The property is conveniently located to major highways and major roads Shopping is nearby. The hotel itself is dated. They try to refurbish the rooms but it was a very untidy job. Paint fell on the shower mixture in the bathroom etc,

Horrible experience. I'm still waiting for my refund. I had to stay somewhere else. Stink rooms, stink attitude. Never again!