Kimpton La Peer Hotel by IHG

Passable

Good

Great stay at Kimpton La Peer Hotel in West Hollywood

Pleasant

Exceptional

Really great facilities and location. Felt luxurious but personal and intimate.

Really great facilities and location. Felt luxurious but personal and intimate.

Our room was a nice size and ready early. The staff at the front desk were very friendly and gave us treats for our pup. The valet service was quick and convenient. We enjoyed delicious drinks at the outdoor bar with our pup. All in all, it was a great stay!

Our room was a nice size and ready early. The staff at the front desk were very friendly and gave us treats for our pup. The valet service was quick and convenient. We enjoyed delicious drinks at the outdoor bar with our pup. All in all, it was a great stay!

We had such a lovely stay the location is great with some amazing food spots close by like the butchers daughter and great white. The hotel is super modern and the rooms are really spacious and comfortable. The staff are all lovely and super efficient, especially the valets they are always such a pleasure so helpful and couldn’t be friendlier they really stand out. Nothing it was a great stay.

We had such a lovely stay the location is great with some amazing food spots close by like the butchers daughter and great white. The hotel is super modern and the rooms are really spacious and comfortable. The staff are all lovely and super efficient, especially the valets they are always such a pleasure so helpful and couldn’t be friendlier they really stand out. Nothing it was a great stay.

The lobby was nice, the pet service was nice. However, my room was underwhelming, unclean in some parts, especially for a 5-star hotel. There were some stains on the carpet and on the actual sink of the hotel, there were literal drain flies coming out. The caulking also looked old around the shower. We stayed only for 1 night hence not complaining as it was the only 2-bed available left for that day (we got moved). Too bad this happened as it was a perfect location.

Exceptional

Loved the location of the hotel, walking distance to shops and cafes/restaurants. Friendly and helpful staff Nice room, spacious & really comfortable beds and pillows. The carpark charge is outrageous ! Did not expect this. Pool could have been slightly warmer

Loved the location of the hotel, walking distance to shops and cafes/restaurants. Friendly and helpful staff Nice room, spacious & really comfortable beds and pillows. The carpark charge is outrageous ! Did not expect this. Pool could have been slightly warmer

The cleanliness of the elevators, hallways, and rooms could use some improvement considering the star level and pricing.

Pleasant

Lobby, bar, pool areas very nice. Rooms need an upgrade a little worn. Bed was very nice

Great location Air con very noisy

The room that I received was right next to the service elevator making it extremely loud in the mornings. It was not thoroughly cleaned as I found rose petals underneath a chair directly in the line of site. The A/C heater took a while to actually work so I was either too cold or too hot for most of my stay. The carpet was stained and the room had a slight smell to it. Upon checkout I requested that my EV be charged and was told that Valet was behind but that it would be taken care of. I waited for over an hour and apparently they forgot to plug it in. I'll give it three stars for the excellent location but overall I do not feel it was worth the $1200 I paid for 2 nights.

The room that I received was right next to the service elevator making it extremely loud in the mornings. It was not thoroughly cleaned as I found rose petals underneath a chair directly in the line of site. The A/C heater took a while to actually work so I was either too cold or too hot for most of my stay. The carpet was stained and the room had a slight smell to it. Upon checkout I requested that my EV be charged and was told that Valet was behind but that it would be taken care of. I waited for over an hour and apparently they forgot to plug it in. I'll give it three stars for the excellent location but overall I do not feel it was worth the $1200 I paid for 2 nights.

Big room and nice bed I was told during the check out that they were sending the invoice by mail and they didn’t. I asked for it several times and always the answer was that it should be booking who provided it. Booking says that it should be them by contract. One way or another 2 weeks after my stay, still have not the invoice.

Everything about this hotel was great!!

Everything about this hotel was great!!

Everything!! The staff, the location, the pool, the food, absolutely everything was better than I could’ve ever imagined.

Great location, surrounded by restaurants and shopping.

Excellent location

Awesome hotel. Felt a bit run down this time compared to last.

Awesome hotel. Felt a bit run down this time compared to last.

Check in was easy and hotel lobby was aesthetically pleasing. Room was clean and spacious.

Check in was easy and hotel lobby was aesthetically pleasing. Room was clean and spacious.

Beautiful lobby and bar area! Amazing staff

Beautiful lobby and bar area! Amazing staff

Wonderful stay and amazing staff

Wonderful stay and amazing staff

Boutique hotel very close to...

Room clean, staff helpful and good valets to recharge my electric car overnight!

Room clean, staff helpful and good valets to recharge my electric car overnight!

The hotel was quite stunning with a feeling of luxury, in a great location. Whilst the hotel looked luxurious, the experience itself just lacked a bit of polish to give it 5 stars (systems down at check in, no message to advise the room was ready, no towels left in the room after house keeping, the reception and in house dining phones ringing out several times before answer etc)

The hotel was quite stunning with a feeling of luxury, in a great location. Whilst the hotel looked luxurious, the experience itself just lacked a bit of polish to give it 5 stars (systems down at check in, no message to advise the room was ready, no towels left in the room after house keeping, the reception and in house dining phones ringing out several times before answer etc)

good

good

The staff was great. The room is nice.

The staff was great. The room is nice.

Clean room and perfect area!

Clean room and perfect area!

Nice room, nice staff, and nice gym!

Nice room, nice staff, and nice gym!

No breakfast

No breakfast

Only the location. Facilities and amenities.

I had good experience although my only issue was low water pressure in the shower, and there was only rain shower and not an option for shower head. And the carpet was not properly cleaned and I had some dust as well. I stayed for one night so didn’t have time or seen a reason to complain. Beside that everything was perfect.

I had good experience although my only issue was low water pressure in the shower, and there was only rain shower and not an option for shower head. And the carpet was not properly cleaned and I had some dust as well. I stayed for one night so didn’t have time or seen a reason to complain. Beside that everything was perfect.

Excellent location May need a refresh in some areas

Good location. Rooms were quiet and clean. Food options at hotel were good. Did.not feel crowded

Good location. Rooms were quiet and clean. Food options at hotel were good. Did.not feel crowded

The room did not have enough towels upon arrival.

The room did not have enough towels upon arrival.

Very friendly

Very friendly

No availability of 24hrs room service

An expensive ring was stolen from my room. Be careful. One day, my wife left a case of jewelry (mostly costume jewelry) on the table. It contained the only expensive item—a 4,000€ Bulgari ring. The next day (after checkout), she discovered the ring was missing. I'm almost certain the hotel staff has been stealing for years, as the cleaning staff knew what to take. The case contained inexpensive Chanel jewelry and a lot of unknown brands, but they didn't take it. Be careful and remember to take all your valuables with you, and don't leave them in your room.

The staff were amazing!!!!

The staff were amazing!!!!

Modern, beautiful hotel. Clean. Very helpful, polite staff

Modern, beautiful hotel. Clean. Very helpful, polite staff

Wonderful stay at Kimpton La Peer, good location and great staff, especially Emmanuel!

There was no proper oxygen circulation in the rooms, and I found it very hard to breathe. I had to request a humidifier, but unfortunately, it had a bad smell. I still kept it on because it was the only thing that helped me get through the night. Overall, I would not recommend this place.

There was no proper oxygen circulation in the rooms, and I found it very hard to breathe. I had to request a humidifier, but unfortunately, it had a bad smell. I still kept it on because it was the only thing that helped me get through the night. Overall, I would not recommend this place.

Beautiful hotel, lovely staff!! They offer complementary water and coffee every day plus free wi-fi. Great restaurant, very accommodating. Enjoyable stay!

Beautiful hotel, lovely staff!! They offer complementary water and coffee every day plus free wi-fi. Great restaurant, very accommodating. Enjoyable stay!

Joseph at the front desk was super helpful and friendly.

The hotel property is nice, and its in a great location. The rooms themselves are basic and not up to the quality of the rest of the building. Also, it was very hard to get a hold of someone at the front desk during our stay.

The hotel property is nice, and its in a great location. The rooms themselves are basic and not up to the quality of the rest of the building. Also, it was very hard to get a hold of someone at the front desk during our stay.

Good, clean,spacious ,comfy room. Overall, it was a good experience. However, there was significant confusion during check-in — staff mistakenly assigned my friend to someone else’s room, which caused inconvenience. Fortunately, the room belonged to another friend; otherwise, it could have been a serious issue."

Beautiful pool, great to have the complimentary wine/appetizer social hour, great location for walking, and lovely staff. The gym was small, with only one yoga mat. However, the pool was beautiful and early morning walks in the neighborhood are a great alternative

I like most of the things but was not aware of hidden charges of $234

I like most of the things but was not aware of hidden charges of $234

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LadyHawk restaurant was great. Stay was excellent. Nice bar and pool.

LadyHawk restaurant was great. Stay was excellent. Nice bar and pool.

Great hotel and room was good. However heated pool service which they claimed is not true. Also the location of the hotel is dirty. Their roadside sidewalks are unclean and just don’t feel comfortable until you get to newer development which was close atleast.

Great hotel and room was good. However heated pool service which they claimed is not true. Also the location of the hotel is dirty. Their roadside sidewalks are unclean and just don’t feel comfortable until you get to newer development which was close atleast.

Loved everything - the location, the staff and atmosphere. I will definitely be back.

During our five-night stay at the hotel, our family of four had the pleasure of utilizing the gym, pool, and restaurant. While the gym was compact, it provided all the necessary equipment for a swift workout. The pool, though modest in size, was not an issue due to its lack of crowds. The restaurant offered an exceptional experience, with both delicious food and excellent service.

During our five-night stay at the hotel, our family of four had the pleasure of utilizing the gym, pool, and restaurant. While the gym was compact, it provided all the necessary equipment for a swift workout. The pool, though modest in size, was not an issue due to its lack of crowds. The restaurant offered an exceptional experience, with both delicious food and excellent service.

Wonderful boutique hotel in a great location

Wonderful boutique hotel in a great location

Great staff and above average amenities. Plenty of entertainment and food within walking distance. The pool area is cozy and the bar area has its own vibe. Not outrageously priced for an upscale hotel, however paying $70+ to park is a little steep.

Great staff and above average amenities. Plenty of entertainment and food within walking distance. The pool area is cozy and the bar area has its own vibe. Not outrageously priced for an upscale hotel, however paying $70+ to park is a little steep.

It was fantastic

It was fantastic

No space, also they add all sorts of charges onto your bill over £130 a night extra

No space, also they add all sorts of charges onto your bill over £130 a night extra

First, the pre check-in experience was underwhelming. When I arrived around 2:30pm or so, I was assisted by Emanuel, who pointed out that many other 11 groups of guests had already checked in through a priority rewards program. He said he’d notify me when my room was ready—but I never received any notification. I returned around the standard 4 PM check-in time and was finally given a room, but the tone of the interaction felt dismissive and unwelcoming. Things got worse from there. My room faced the courtyard, where the hotel was hosting a private event with loud music and cheering. I had just landed from a long flight and was hoping to rest around 5 PM, but the noise made it impossible to nap. Staff said the event would end by 10 PM, but the music continued well past that, closer to 11 PM. When I raised the issue, the front desk said the hotel was fully booked and couldn’t move me. There was zero accountability and no proactive solution offered. The soundproofing in the rooms is awful, especially for a hotel at this price point. This stay fell far short of expectations in both hospitality and comfort. I wouldn’t recommend staying here—especially not in a room near the courtyard or during weekends when events are likely. You can hear

First, the pre check-in experience was underwhelming. When I arrived around 2:30pm or so, I was assisted by Emanuel, who pointed out that many other 11 groups of guests had already checked in through a priority rewards program. He said he’d notify me when my room was ready—but I never received any notification. I returned around the standard 4 PM check-in time and was finally given a room, but the tone of the interaction felt dismissive and unwelcoming. Things got worse from there. My room faced the courtyard, where the hotel was hosting a private event with loud music and cheering. I had just landed from a long flight and was hoping to rest around 5 PM, but the noise made it impossible to nap. Staff said the event would end by 10 PM, but the music continued well past that, closer to 11 PM. When I raised the issue, the front desk said the hotel was fully booked and couldn’t move me. There was zero accountability and no proactive solution offered. The soundproofing in the rooms is awful, especially for a hotel at this price point. This stay fell far short of expectations in both hospitality and comfort. I wouldn’t recommend staying here—especially not in a room near the courtyard or during weekends when events are likely. You can hear

Nice hotel, but didn't get any sleep.

Good

Great location!! So clean and upscale

Great location!! So clean and upscale

Kimpton La Peer is a fantastic place to stay in West Hollywood. The location is perfect, making it easy to get around, whether for business or leisure. The rooms are comfortable and well-designed, offering a great mix of style and relaxation. Overall, a great choice for anyone looking for a high-quality stay in West Hollywood.

Kimpton La Peer is a fantastic place to stay in West Hollywood. The location is perfect, making it easy to get around, whether for business or leisure. The rooms are comfortable and well-designed, offering a great mix of style and relaxation. Overall, a great choice for anyone looking for a high-quality stay in West Hollywood.

Beautiful hotel, lovely staff.

Beautiful hotel, lovely staff.

I think our room looked ready to be refurbished--almost- bare spots and some cuts in carpeted area. What most caught my eye was that there was no type of armchair in the room! When I called to ask for a chair, I very promptly received what what clearly a chair used for banquets/events. I haven't seen a hotel room--from a Holiday Inn Express to the Four Seasons Wailea--without a chair. --The window shades were great for darkening the room, but getting one of them to stay in its track was difficult. The bottom of it was a bit mangled and had black stains on it. The sheer curtains had some mold or rust stains on them. The towels were very thin. -- Breakfast in the restaurant was excellent, service was great, and all personnel were friendly.

I think our room looked ready to be refurbished--almost- bare spots and some cuts in carpeted area. What most caught my eye was that there was no type of armchair in the room! When I called to ask for a chair, I very promptly received what what clearly a chair used for banquets/events. I haven't seen a hotel room--from a Holiday Inn Express to the Four Seasons Wailea--without a chair. --The window shades were great for darkening the room, but getting one of them to stay in its track was difficult. The bottom of it was a bit mangled and had black stains on it. The sheer curtains had some mold or rust stains on them. The towels were very thin. -- Breakfast in the restaurant was excellent, service was great, and all personnel were friendly.

Comfortable beds. Friendly staff. Wine and cocktail hour is a nice touch. Excellent restaurant. Gym and pool. Good central location in West Hollywood close to restaurants, bars and shops. The room was a little small.

They wrongly charged us for drinks from the hotel room without any reason. We sent an email to dispute the charge, but they haven’t responded.

They wrongly charged us for drinks from the hotel room without any reason. We sent an email to dispute the charge, but they haven’t responded.

The location Way to expensive for what it is. Marketed as 5 star hotel. Check in at 1 pm would result in an « early check-in fee » of 100 USD. At arrival no one helps you with your bags. You carry them yourself. At the front desk you are given a sheet of paper with all the information regarding breakfast etc. instead of the receptionist talking to you No coffee machine in the room. No turndown service. The gym is in a devastated condition

Amazing stay! Great staff at the restaurant and well equipped gym by the pool. Very comfy beds!

Amazing stay! Great staff at the restaurant and well equipped gym by the pool. Very comfy beds!

Pricey room rate

Quiet and walking distance to work.

Quiet and walking distance to work.

Great location

Great location

Great location and close to LGBT nightlife. Ride shares arrived swiftly and quick to get to wanted destinations. Staff were very friendly and helpful.

Great location and close to LGBT nightlife. Ride shares arrived swiftly and quick to get to wanted destinations. Staff were very friendly and helpful.

Not enough housekeeping to meet the 4pm check-in. Offered drinks but given the advanced notice of a fully booked hotel, they should have brought in more staff. Forgetful staff and cold shower added to less than a best experience. Nice location to weho and the facility is nice.

Not enough housekeeping to meet the 4pm check-in. Offered drinks but given the advanced notice of a fully booked hotel, they should have brought in more staff. Forgetful staff and cold shower added to less than a best experience. Nice location to weho and the facility is nice.

Sarah is the best! Restaurant served a perfect avocado toast with freshly squeezed juices and the bed was fabulous! Walkable to a multi-level mall with many options!

Sarah is the best! Restaurant served a perfect avocado toast with freshly squeezed juices and the bed was fabulous! Walkable to a multi-level mall with many options!

Perfect

Perfect

Service is decent but the hotel itself apart from the lobby was terrible. Nothing special. Room had a few cabinets open, came with shower curtains, patio only had one chair and no view at all.

Service is decent but the hotel itself apart from the lobby was terrible. Nothing special. Room had a few cabinets open, came with shower curtains, patio only had one chair and no view at all.

10/10 property. Very walkable to the fun spots in West Hollywood. Great food in Ladyhawk and wonderful service.

10/10 property. Very walkable to the fun spots in West Hollywood. Great food in Ladyhawk and wonderful service.

Excellent hotel. This said they need to up their morning coffee game. Room service was in responsive with multiple calls

Excellent hotel. This said they need to up their morning coffee game. Room service was in responsive with multiple calls

Bathroom flooded smell all night terrible reception

Bathroom flooded smell all night terrible reception

Great location but has gone down hill and in need of a revamp.

Great location but has gone down hill and in need of a revamp.

Worn hotel with terrible front desk and restaurants service

Worn hotel with terrible front desk and restaurants service

I spoke with management while there, but the service was a nightmare. We have loved this hotel in the past and for my bday so I booked the penthouse, expecting a wonderful luxurious experience…. The room was so dirty. The coffee machine was empty, no cups, smelly /stale air.. they wouldn’t let me have an extra blanket and the room service NEVER answered . We had to go down and order the food and they said they didn’t have the time to drop off at our room…. In the morning we ordered to go breakfast (a BAGEL) and waited 45 mins in the lobby waiting area for it- it was not busy. The service and housekeeping has fallen drastically. Big disappointment.

I spoke with management while there, but the service was a nightmare. We have loved this hotel in the past and for my bday so I booked the penthouse, expecting a wonderful luxurious experience…. The room was so dirty. The coffee machine was empty, no cups, smelly /stale air.. they wouldn’t let me have an extra blanket and the room service NEVER answered . We had to go down and order the food and they said they didn’t have the time to drop off at our room…. In the morning we ordered to go breakfast (a BAGEL) and waited 45 mins in the lobby waiting area for it- it was not busy. The service and housekeeping has fallen drastically. Big disappointment.

Yogi realy mare for a better experience. keep him

Yogi realy mare for a better experience. keep him

Great location in WeHo with large rooms.

Great location in WeHo with large rooms.

Beautiful, great service

Beautiful, great service

stayed at hotel before, room was bellow par, billed from minibar without having taken anything, later reimbursed, Sloooow service at breakfast. Had much better experience in previous stay

stayed at hotel before, room was bellow par, billed from minibar without having taken anything, later reimbursed, Sloooow service at breakfast. Had much better experience in previous stay

The hotel itself was nice, it’s in a great location and very walkable. The rooms are nice and spacious and overall the hotel is a good one. However the hotel staff at check in mentioned that they would block the amount on credit charge and upon checkout I could decide my final payment method, mentioning that cash payment is an option upon checkout. However when we went to check out I found out that my card had already been charged without my say so and I was never able to pay cash like Sammie and aumbry at the front desk said.

The hotel itself was nice, it’s in a great location and very walkable. The rooms are nice and spacious and overall the hotel is a good one. However the hotel staff at check in mentioned that they would block the amount on credit charge and upon checkout I could decide my final payment method, mentioning that cash payment is an option upon checkout. However when we went to check out I found out that my card had already been charged without my say so and I was never able to pay cash like Sammie and aumbry at the front desk said.

everything was perfect

everything was perfect

The team, staff and hotel were all amazing! They went above and beyond to make us feel welcome and they were very much attentive to all our needs and requests! It was my second time staying there and they exceeded all expectations the second time around!

The team, staff and hotel were all amazing! They went above and beyond to make us feel welcome and they were very much attentive to all our needs and requests! It was my second time staying there and they exceeded all expectations the second time around!

All great

All great

Would go back.

Would go back.

The staff was really nice and welcoming. The room was stunning, would recommend the spa room. The location was great and was easy to walk to the bars in West Hollywood. Would definitely get a room here again

The staff was really nice and welcoming. The room was stunning, would recommend the spa room. The location was great and was easy to walk to the bars in West Hollywood. Would definitely get a room here again

No coffee machine No water in room Hidden fees Limited dining and limited in room dining hours Small pool But, extremely convenient location to WEHO.

No coffee machine No water in room Hidden fees Limited dining and limited in room dining hours Small pool But, extremely convenient location to WEHO.

, cool perks and amenities. Great part of town

, cool perks and amenities. Great part of town

Nice bar and pool area. Room was otherwise of good quality. One of the best locations to stay in West LA.

Nice bar and pool area. Room was otherwise of good quality. One of the best locations to stay in West LA.

An very uneven stay. It’s a beautiful property in a great location. But With loud generators operating 24/7 sleep was not easy. Then an electricity shutdown one day and alarm bells going off the next, it certainly wasn’t a 5-star experience. Maybe it was just all bad timing, but other reviews lead me to think it’s an ongoing issue.

An very uneven stay. It’s a beautiful property in a great location. But With loud generators operating 24/7 sleep was not easy. Then an electricity shutdown one day and alarm bells going off the next, it certainly wasn’t a 5-star experience. Maybe it was just all bad timing, but other reviews lead me to think it’s an ongoing issue.

The property is worn down and dirty. Didn’t end up staying at all.

The property is worn down and dirty. Didn’t end up staying at all.

we’ve got a big room, needs a sofa in the room looks empty… Expensive parking, amazing restaurants within the blocks around the hotel Will stay there again

we’ve got a big room, needs a sofa in the room looks empty… Expensive parking, amazing restaurants within the blocks around the hotel Will stay there again

Loved the staff, free kombucha and cold brew, the room was spacious and beds comfy! The bathroom was great and the light didn’t come through curtains.

Loved the staff, free kombucha and cold brew, the room was spacious and beds comfy! The bathroom was great and the light didn’t come through curtains.

Came to WeHo for Pride. Hotel was in walking distance to everything we needed. Would recommend and stay here again.

Came to WeHo for Pride. Hotel was in walking distance to everything we needed. Would recommend and stay here again.

I would have given five stars, but my room was not ready at the check in time, so I wasn't able to check in until after 4:30 pm. This caused a setback for my evening plans.

I would have given five stars, but my room was not ready at the check in time, so I wasn't able to check in until after 4:30 pm. This caused a setback for my evening plans.

Rarely saw workers, hard to get bottles of water or any water. Floor in the lobby had water damage so it was very uneven and raised. Only 1 restaurant with limited menu.

Rarely saw workers, hard to get bottles of water or any water. Floor in the lobby had water damage so it was very uneven and raised. Only 1 restaurant with limited menu.

Room was good size and clean. Balcony very dirty, not worth trying to use. Could not get breakfast two days in a row due to hotel not having adequate staff in kitchen. This was second stay at hotel. great location but not worth the staffing problems. Will not return.

Room was good size and clean. Balcony very dirty, not worth trying to use. Could not get breakfast two days in a row due to hotel not having adequate staff in kitchen. This was second stay at hotel. great location but not worth the staffing problems. Will not return.

I am regular here! I love it. I’ve stayed in most of the luxury hotels in WeHo (The 1, Edition, Sunset Tower, London, Pendry)- and I think La Peer is the best overall. It’s a great location at a really great price. It’s a quiet hotel that still has a great restaurant and bar. The staff is amazing and the rooms are really large for the location and price. It doesn’t have the “scene” at the pool like some of the other spots- but it’s still a great spot. The only thing I would avoid is a room near the electrical /storage room. Staff is in and out of it early in the morning and you can hear the door slam if you are in the room next to or across from it. We love this place and probably stay here 5-10 a month!

I am regular here! I love it. I’ve stayed in most of the luxury hotels in WeHo (The 1, Edition, Sunset Tower, London, Pendry)- and I think La Peer is the best overall. It’s a great location at a really great price. It’s a quiet hotel that still has a great restaurant and bar. The staff is amazing and the rooms are really large for the location and price. It doesn’t have the “scene” at the pool like some of the other spots- but it’s still a great spot. The only thing I would avoid is a room near the electrical /storage room. Staff is in and out of it early in the morning and you can hear the door slam if you are in the room next to or across from it. We love this place and probably stay here 5-10 a month!

Staff was amazing

Staff was amazing

Although the property is addressed in West Hollywood, it's actually at the border of Beverly Hills. It's the best part of West Hollywood yet stone throw away from the Beverly Hills where all the stars live.

Although the property is addressed in West Hollywood, it's actually at the border of Beverly Hills. It's the best part of West Hollywood yet stone throw away from the Beverly Hills where all the stars live.

There was an item charged to my room after I checked out and I did not receive a receipt for it. Would you please provide the receipt in full amount for the stay at Kimpton La Peer Hotel.

There was an item charged to my room after I checked out and I did not receive a receipt for it. Would you please provide the receipt in full amount for the stay at Kimpton La Peer Hotel.

The second day I asked Andreas at the front desk if I could upgrade my room to a balcony room which I would have been happy to have paid for. He proceeded to tell me that the rooms are noisy and expensive and the ac wasn’t working. This was a bit frustrating as the ac wasn’t working in the room that I was in. There was a black out in the area, and the hotel didn’t notify us. I woke up in the middle of the night and banged my knee on the dresser next to me bc I wanted to use the bathroom. I did not even complain about any of this. I said to myself it’s a hiccup and it’s okay. The following night my friend and I were having drinks in their bar, where the bartender rudely cut my friend off. Luckily I had my Snapchat on record and I went back to view what happened. We were eating Girl Scout cookies and we might have been a little loud when talking but the bartender could have just told us to keep it down instead of being so rude. I initially booked this property bc I have a breast surgery coming up in two weeks and have been extremely stressed out and needed an escape. I had an anxiety attack and my mom was in the room upstairs I just needed my medication. The hotel proceeded to call the ambulance who did not even transport me. Worst experience!

The second day I asked Andreas at the front desk if I could upgrade my room to a balcony room which I would have been happy to have paid for. He proceeded to tell me that the rooms are noisy and expensive and the ac wasn’t working. This was a bit frustrating as the ac wasn’t working in the room that I was in. There was a black out in the area, and the hotel didn’t notify us. I woke up in the middle of the night and banged my knee on the dresser next to me bc I wanted to use the bathroom. I did not even complain about any of this. I said to myself it’s a hiccup and it’s okay. The following night my friend and I were having drinks in their bar, where the bartender rudely cut my friend off. Luckily I had my Snapchat on record and I went back to view what happened. We were eating Girl Scout cookies and we might have been a little loud when talking but the bartender could have just told us to keep it down instead of being so rude. I initially booked this property bc I have a breast surgery coming up in two weeks and have been extremely stressed out and needed an escape. I had an anxiety attack and my mom was in the room upstairs I just needed my medication. The hotel proceeded to call the ambulance who did not even transport me. Worst experience!

The second day I asked Andreas at the front desk if I could upgrade my room to a balcony room which I would have been happy to have paid for. He proceeded to tell me that the rooms are noisy and expensive and the ac wasn’t working. This was a bit frustrating as the ac wasn’t working in the room that I was in. There was a black out in the area, and the hotel didn’t notify us. I woke up in the middle of the night and banged my knee on the dresser next to me bc I wanted to use the bathroom. I did not even complain about any of this. I said to myself it’s a hiccup and it’s okay. The following night my friend and I were having drinks in their bar, where the bartender rudely cut my friend off. Luckily I had my Snapchat on record and I went back to view what happened. We were eating Girl Scout cookies and we might have been a little loud when talking but the bartender could have just told us to keep it down instead of being so rude. I initially booked this property bc I have a breast surgery coming up in two weeks and have been extremely stressed out and needed an escape. I had an anxiety attack and my mom was in the room upstairs I just needed my medication. The hotel proceeded to call the ambulance who did not even transport me. Worst experience!

The second day I asked Andreas at the front desk if I could upgrade my room to a balcony room which I would have been happy to have paid for. He proceeded to tell me that the rooms are noisy and expensive and the ac wasn’t working. This was a bit frustrating as the ac wasn’t working in the room that I was in. There was a black out in the area, and the hotel didn’t notify us. I woke up in the middle of the night and banged my knee on the dresser next to me bc I wanted to use the bathroom. I did not even complain about any of this. I said to myself it’s a hiccup and it’s okay. The following night my friend and I were having drinks in their bar, where the bartender rudely cut my friend off. Luckily I had my Snapchat on record and I went back to view what happened. We were eating Girl Scout cookies and we might have been a little loud when talking but the bartender could have just told us to keep it down instead of being so rude. I initially booked this property bc I have a breast surgery coming up in two weeks and have been extremely stressed out and needed an escape. I had an anxiety attack and my mom was in the room upstairs I just needed my medication. The hotel proceeded to call the ambulance who did not even transport me. Worst experience!

Service is horrible in both restaurants and the front desk.

Service is horrible in both restaurants and the front desk.

Dog friendly at no charge. Kind and good service

Dog friendly at no charge. Kind and good service

Beautiful room, great amenities, comfortable lobby, pool, outdoor bar area and gym. The service was excellent.

Beautiful room, great amenities, comfortable lobby, pool, outdoor bar area and gym. The service was excellent.

Friendly helpful staff

Friendly helpful staff

Be carefully with the kimptons, especially this one

Be carefully with the kimptons, especially this one

Great location, very nice hotel.

Great location, very nice hotel.

Property and staff were lovely. Wait for breakfast was ridiculously long. Bottom sheet on the bed didn't cover the mattress.

Property and staff were lovely. Wait for breakfast was ridiculously long. Bottom sheet on the bed didn't cover the mattress.

Exceptionally friendly service and chic decor in this Kimpton property. Would return!

Exceptionally friendly service and chic decor in this Kimpton property. Would return!

Excellent location for everything in West Hollywood. Very good large rooms. Would return again

Excellent location for everything in West Hollywood. Very good large rooms. Would return again

Great location and loved the cool vibe of the hotel !

Great location and loved the cool vibe of the hotel !

The staff is very helpful

The staff is very helpful

We choose this hotel last minute on a road trip stopping in West Hollywood. You could find a better option ! Amazing hot

We choose this hotel last minute on a road trip stopping in West Hollywood. You could find a better option ! Amazing hot

The outside was a bit dirty with trash. However the worst part was the construction outside, noisy and hard to drive down the street.

The outside was a bit dirty with trash. However the worst part was the construction outside, noisy and hard to drive down the street.

Very old not updated likely the pics must be from when they opened

Very old not updated likely the pics must be from when they opened

It was quiet but also had a great bar and wine happy hour. The rooftop Pickleball court was a cool feature, but it was often dirty with leftover glasses and drinks. The pool was nice and quiet, but I wish there was more service offered out at the pool.

It was quiet but also had a great bar and wine happy hour. The rooftop Pickleball court was a cool feature, but it was often dirty with leftover glasses and drinks. The pool was nice and quiet, but I wish there was more service offered out at the pool.

Staff was so friendly. Hotel was excellent. Great room. Very relaxing atmosphere. Thanks.

Staff was so friendly. Hotel was excellent. Great room. Very relaxing atmosphere. Thanks.

Very friendly and welcoming staff. Nice amenities. Great location.

Very friendly and welcoming staff. Nice amenities. Great location.

Excellent staff and located in the perfect spot. Lots of trendy restaurants.

Excellent staff and located in the perfect spot. Lots of trendy restaurants.

The bathroom is uncomfortable even if you’re there with your romantic partner. You can see the toilet seat almost from anywhere in the room. On the plus side, the neighborhood is great, very walkable and close to good restaurants and shops.

The bathroom is uncomfortable even if you’re there with your romantic partner. You can see the toilet seat almost from anywhere in the room. On the plus side, the neighborhood is great, very walkable and close to good restaurants and shops.

Active construction that wakes you up before 8am. Be aware that parking is $65 a night and there are daily fees even after booking with Expedia and paying for the stay. About another $100/ day when you park.

From valet to check out this hotel is THE BEST!!! Everyone was so nice. The hotel is impeccable. The room was the best I think I've every stayed in. So spacious & clean. I can not say enough about this place! LOVED IT!

The hotel was very hip and the rooms were awesome very tastefully decorated. The valet process was a bit confusing but we got past that quick. The pool area and Lobby bar was awesome. Overall very positive experience

Probably one of the BEST stays I’ve had in WeHo. Great staff, Beautiful Hotel,amazing breakfast! The staff is So friendly and really goes above and beyond!!

Upon arrival was given a room with a view of scaffolding. Called the front desk and stared the situation. Was told Hotel was at capacity. I asked if he could double check. Found another room and with a dismissive attitude, gave me a new key.Lack of initiative or interest was apparent!

beautiful rooms. Great outdoor bar area, pool & lobby areas. Lots of restaurants, bars & shopping in the area.

Fabulous boutique hotel with many amenities. Staff very friendly and go out of their way to please. Will stay here again when we return to visit family!

Check in was a problem. Room not available until 3:30. Promised at 2

Not a 5 star hotel. I would say 3.5-4

Beautiful property in a safe area. Room was comfortable and decorated with taste. Everything was great.

we had a great stay! the staff was excellent and the property was nice. would recommend.

Everything met expectations with the exception of two small grievances. The room we were in was just ok. Very plain and boring. Second, there was construction going on right outside our room. Every morning right at 7a.m. the construction work began.

2 to 3 star. Zero chance of 5 stars

Location only strength. Stayed at lower-rated hotels in twice over 4 months and both were better. 1. Futon-like springy bed with bad pillows. 2. No water pressure in the dribbling shower with the toilet and sink stopping up repeatedly. 3. Cookies(?) crushed in to carpet 4. Clock unplugged and never fixed amidst tangled cords 5. TP roll in bathroom was 2/3 used upon arrival. Our second room was cleaned with the no TP ever placed. 6. There was no remote control for the TV in the room (waited an hour for delivery after two calls.) 7. No sheet placed under the duvet (one was on top) and the response after a discussion with the sarcastic front desk assistant was to send up 3 sheets for us to fix the bed ourselves. 8. No sugar substitute at coffee station (twice) despite request. 9. No help with bags to room at arrival. 10. No complimentary water in the room but a 12$ spring water bottle available 11. Few drawers for clothes unpacking. 12. Uncomfortable (essentially unusable) furniture. 13. Elevator with a spilled drink on the floor for 2 days. 14. Gift shop never opened and looked like a storage room 15. Front desk folks are under-staffed 16. One day Housekeeping just never came. 17. The outrageous unheard of parking charges are out of line even for Ca. construction is beyond the hotels control. All in all a 2.5 star hotel at best and not recommended without serious improvement

might want to keep in mind there is no coffee in your room. you have to request an espresso machine. found out after spending 30$ USD on a pot of coffee. lovely area. lovely hotel. horrible operations.

The many issues we had are unrelated to our experience with the local staff--they were great. However, we paid top dollar for the hotel room and honestly didn't feel it was worth it. Dealing with IHG was awful. The worst luxury membership I've dealt with. They stated they would comp valet in advance but when we arrived the desk they didn't have that information. The local team later rectified this after we had to explain the situation in person with the front desk and through awkward texts with the property manager. That was strike one. Strike two was being on the fourth floor facing very active construction. On Friday we were told the construction doesn't happen over the weekend but that wasn't the case. We woke up to construction every day around 7am. The view (which we really didn't mind) was of rebar, construction workers, and portapotties. Not ideal, but its LA. Strike three was a broken sink. After check-in, I decided to shave before going to a work event, only to learn the drain didnt work. Called the front desk & they sent an engineer who fixed the sink while my partner and I were both in wet towels. Turns out the hotel is replacing their drain stoppers to the push/press kind... really inconvenient to find out the hard way after shaving. The property has potential but needs to price accordingly during construction & renovations. Our coworkers stayed at the Montrose, had a bigger room, paid less, and had no issues.

Great hotel, location with great room. All staff was very friendly except for the bartender girl that was extremely rude. Even some locals sitting at the bar said she is always rude. It did leave a little bad taste unfortunately

Nobody mentioned that there's constrution going on in front of my room windows.