Washington Marriott at Metro Center

The gym is amazing, the people are so kind! Felt safe in this hotel. Room service was good everything was great, Great downtown location. Things to keep in mind. Parking , if your booking through expedia buy the parking pass, if not its alot more especially if your staying multiple days I think they said $90 a day through the hotel. You can park in the parking garage near by for a discount but you will be walking to your car, you can't park in the street. Another thing to keep in mind is they have no washer or dryer in the hotel, you have to send your clothes out to get washed and they bring them back, I didn't know this when booking the hotel, I'm used to hotels having a laundry room. I really loved that they gave us 2 tour passes for the trolly, it was really nice. I would say go as early as possible because if you go too late the trolly will close and you will be stuck without a ride back. I would definitely stay here again!!! Try the Hamilton Restaurant its near by and its very good!!!

Had an amazing one night stay at this hotel! Great location if you are catching a show at the Warner Theatre. Friendly staff and super clean rooms. 🙌

Location was great for visiting museums. Only issue we had was waiting time for a taxi to Union Station

The staff are friendly and helpful, made our stay comfortable and pleasant,

This place was amazing, and the staff was lovely.

It was clean and convenient

Check in was seamless, staff were attentive and couldn’t do enough for you. The Striped Zebra restaurant’s meals and drinks were very good. The room was spacious, clean and we had a very nice view. Would definitely stay there again.

Superb

I had a great experience during my stay. I was surprised that there were no microwaves in the room. Also that the wifi was only free if you were a member. The staff was amazing and very friendly and helpful

Beautiful Hotel with excellent customer service! I loved everything about the hotel and will return.

I loved everything about the hotel and will return.

Excellent hotel … Has Metro next to it and can travel around easy..

Made a systems mistake in billing, otherwise very nice!

We loved the convenience of being right next to the metro station. It made coming back after long days so easy. The staff were helpful. The room was great (though it was warm a lot of the time - we were there in early March as the temps were changing but we couldn’t turn on the air conditioner. We made it work). We will definitely consider staying here again.

Exceptional

helpful staff

Superb

Great location. Nice lobby area. Great having a Starbucks in the lobby. Gym was nice and clean. Rooms comfortable with great showers.

Location, cleanliness, Starbucks! The restaurant was not very good!

Location, cleanliness, Starbucks! The restaurant was not very good!

Great staff highly recommend

Clean, helpful,

Great property

(Three night weekend getaway.) There were some added perks we didn't expect, like $15/day credit at the lobby bar/restaurant, and free hop on/hop off trolley rides to see the DC sites. This made the reasonable rate we paid for our room an even better value. The bellman Jojo was especially to us!

Very good

The gym was a big plus.

Superb

Very nice hotel

The location is great, just around the corner from the metro station. And the room was very clean! Staff at the front desk was extremely helpful.

Excellent experience from arrival to departure!

room was very clean and comfortable. Easy check in/check out ¡with an enjoyable last check out! Excellent location, easy to walk to the WH, the Mall and many others iconic places…with metro station just steps away. ¡Starbucks on-site is a plus!

Convenient location, next to the Metro, shopping and dining. The room was spacious and having a couple of dining options on-site was convenient.

Nice

Very nice hotel in a great location. It was so easy to get onto the Metro or walk anywhere we wanted to go to see the sights in DC.

Overall, was it worth $400/night? Probably only for the location.

Room was clean, staff very welcoming and attentive

Superb

Staff was amazing!

Excellent hotel

This would be a 5 star EXCEPT there is major construction next door. Ok. Any place can have construction but they should tell you. Our room faced the construction and at 730 the jack hammers and other equipment commenced. Not right.

I visited with my teenage daughters during the Cherry Blossom Festival, and there were lots of activities happening around DC, which made the trip even more enjoyable. The perks included in the hotel fee were great, city tour tickets for two, drinks and food credit, and other amenities. The Metro station is right on the corner, and public parking is a 3–5 minute walk ($20–$35 per day). I parked my car for the whole weekend and didn’t need it. Overall, I was very happy with my stay and would definitely come back!

Great location- next to Metro station !

Great place to stay! Very clean and every amenity you could think of! The only downfall of the stay is I prepaid for valet parking and then when we checked in at 5 the parking was all gone, Had to find our own parking.

Friendly staff very clean

M club was nice with good variety during breakfast and cocktail hour. Gym is new and large for a hotel gym. Rooms have all been updated and the beds were comfortable. Location was also close enough to the National Mall etc that if you don’t mind walking a bit it’s an easy walk.

There was construction next door during our stay - jackhammers constantly. The room was very clean - just a standard room. The desk staff seem uninformed- we asked several questions about the breakfast program we purchased and they didn’t know anything. There was also a $40 daily charge for some reason-it wasn’t included in the quote on Expedia - so if you are basing your hotel decision on price you need to include this random extra charge into your daily budget. Overall we had a great time - but the Marriott was pretty disappointing and so was Expedia because of the secret charge.

Great location

Great location

Everything was great- enjoyed the pool, valet parking, and a late checkout. Will stay again.

Excellent

Staff was great and the location was perfect

Good location

Clean room and very clean property. I will be staying here again

Great staff, wonderful location, nice sized pool and work out room, Starbucks on the first floor, and it felt very safe No microwave in the room! (They are in common areas on certain floors)

Great staff, wonderful location, nice sized pool and work out room, Starbucks on the first floor, and it felt very safe No microwave in the room! (They are in common areas on certain floors)

All staff was amazing and the rooms were very clean. Parking could be better and the rates for VIP a bit less.

Exceptional

The staff was great. It was my birthday and I was not expecting to get anything so I was very surprised to that. The room is always clean and amazing and I love the atmosphere.

Staff at the Spotted Zebra was awesome, made my 11 year old feel very special.

Great stay! Beautiful hotel, awesome location!

All around great hotel food and staff

The location was very convenient and easy to get to. This hotel has valet parking. The staff was very helpful and there was a Starbucks in the lobby The hotel was being renovated there was a bit of apprehension before we got there. As it turned out there was no problem.

The location was very convenient and easy to get to. This hotel has valet parking. The staff was very helpful and there was a Starbucks in the lobby The hotel was being renovated there was a bit of apprehension before we got there. As it turned out there was no problem.

Superb

Room could be cleaner but great hotel location

Exceptional

Location was excellent, very centralized to most all things. Monuments attractions, museums ect..

A really good hotel. My girlfriend and I plan to stay there again, soon!

Clean room and staff

Excellent

Everything was satisfactory except location. I had asked for a room near the elevator because of mobility issues. Unfortunately, that was not the situation. Otherwise, everything was fine.

Great stay at this hotel we went up for a weekend getaway and Marriott did not disappont with our accommodation

Nice, good sized room

This hotel checks all the boxes. The staff is incredibly helpful, the restaurant and Starbucks on site are extremely convenient, the rooms have all the right plugs and outlets and all the right places and the HVAC system is internal so that you don’t have to listen to radiators circling on and off all night. I will be using this hotel from now on whenever I travel into DC for business.

Incorrect information. Breakfast is not free; when I booked it was mentioned free breakfast but when arrived there, they told me $28 from restaurant. Not buffet breakfast just must purchase from restaurant; they changed me a lot for every item and plus $7 coffee plus tax which was not when I booked the room, I felt they are stealing from me. They sold room to me with different information which is not fair.

Great staff, nice hotel and excellent location.

Great location. Easy check in and check out. Nice clean room and great service.

Room was great. Staff was awesome. Great place steps from the Metro and a short walk to the mall. Awesome.

Clean, very comfortable room. Nice restaurant and bar. Starbucks on site too. Right at DC Metro station. Close to many museums.

The room was beautiful and very modern, as was the hotel itself. The staff was extremely kind, and the man who helped with the baggage was outstanding—very helpful and friendly. The hotel also has an excellent location.

Hotel and rooms were very clean. Starbucks downstairs was super convenient. Parking was tough on a Friday night; valet was packed. We parked two blocks away. I do think that was cheaper and not a bad walk. We walked to everything we did.

I would stay back in the Marriot Metro center again no doubt about it! It is beautiful and we felt like at home. The zebra restaurant has great drinks and food! 100% recommended!

Staff is friendly and helpful. Something

And rooms were very clean!

Nice pool.

Only concern was the resort fee not known in advabce

Room was spotless, bathroom nice bit showers are narrow which was fine for me since I am petite size but can see someone very tall or plus size feel claustrophobic.

Great location, very friendly staff.

Clean room, courteous staff

Good location. Right next to the Metro entrance. Within walking distance to the WH and the National Mall. Having a Starbucks on-site is a plus

The bed and pillows were the most comfortable I’ve ever had in a hotel. The room was quiet so I had a great sleep which is unusual for me in a hotel.

Everything was superior

GOOOD TIMEE

The $30 destination tax is a scam and just another way the hotels are ripping customers off. There are better hotels that deserve our money who are upfront and honest about their pricing.

This Hotel is perfect, within steps of the MetroCenter Meto. Very clean, great staff. I will definitely stay there the next time

My credit card was overcharged

Hotel was located in the middle of all the activities we wanted to do.

Very nice staff.

However, the expensive $65 a day parking rate makes me think twice about staying there again..

Clean confortable room. Efficient staff.

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I absolutely hate the fact that while they promote that they have WiFi at the hotel, they make you pay for it.

Property was much more updated than expected. We enjoyed the convenience of walking everywhere.

Loved my stay here for work. Everyone was helpful and kind. I'll definitely be back. The only thing i didn't like was not being to switch the bus tour with another option.

Nice location and friendly staff the view from the window and decor felt like I was in a concrete box.

The rooms and service were as advertised, excellent.

Upgrading to the Club Room was the best money we spent.

Check in staff was very nice and cordial! (Tyler)

Perfect central spot to site see. Clean with friendly staff.

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Great location

Great location!!!

Additionally, there was no body wash in our bathroom, and despite requesting it, I never received any during our stay. Lastly, the food quality at the hotel restaurant left much to be desired — it simply didn’t meet the standard I expected from a Marriott property. I hope management takes these comments seriously to improve the overall guest experience.

What I like the most about this Marriott metro dc hotel room, hallway and lobby is that it is clean! I have stayed in other hotels that the cleanliness is questionable. The noises coming from the hallway into our room was quite annoying. There is a gap between the bottom of the door and the carpet and we were able to hear all the commotion outside on the hall when people are talking walking or running. I am not sure if there is a reason for that gap. I slept with my noise cancellations headset on afterwards. The king room comes with a sofabed in case you are travelling with a child with you. I will stay again.

The staff were wonderful

I had an amazing time.

The customer service was exceptional.

Very convenient location

Everything great no issues desk and doorman very helpful and courteous.

Check in at 4pm much too late since you pay for the whole day and only have half a day lodging. There are many add on taxes and a weird location fee unexplained.

EXCE

Now on to things that could be improved. The pool is COLD. Since we booked this specific hotel for the pool (kids) it'd be nice if it was a little warmer. Also, the front desk advertises a $15 credit (already included in your destination fee). This turned out to be a ploy as it cannot be used in the snack shop or at Starbucks, only in the Restaurant/Room Service. Nothing at either is $15 or less, so we ended up spending a lot more than intended to utilize the credit. But I suppose a nice perk if you've already planned to eat at the Spotted Zebra anyways.

As always, the Marriott hotel was a wonderful place to stay at.

Great location, staff and restaurant

Easy to walk too and from the White House and restaurants around it.

M

The best service at this property was housekeeping. They were thorough, efficient, friendly and went out of their way to ensure our safety. The streets were clean around the property but the sidewalks were uneven in the majority of the city and we came close several times to tripping on raised/uneven edges. The front desk staff treated us like unwanted guests and were not helpful because we booked our stay through a third party. This property is so close to the mass transit system that it made having a rental car 100% unnecessary. We had a great visit

Service was disappointing. I ordered Uber Eats, and unlike most hotels I’ve stayed at, no one would bring it up to my room—I had to go down myself. Same story when I needed cutlery: they don’t provide it via housekeeping, and I had to ask the restaurant downstairs directly. If you’re here on a quick business trip for 1–2 nights and don’t expect much, it’s acceptable. But for anything longer or more comfortable, I’d look elsewhere.

Great choice for our two night stay in Washington! A superb location, near the museums, steps away from the metro, and walking distance from restaurants, pharmacies and shops. We felt safe and comfortable. The Starbucks inside te hotel was a definite plus!!

The pool area was generous, with inflatable toys and and comfortable chairs. Beautiful contemporary design throughout the building.

Chelsea was great, she was very helpful.

I had a room with king bed and an additional bed couch for my 16 yr old to sleep. There were NO bed sheets for her or pillows. I gave her my sheet and pillow. We walked all day to be calling front desk at 11:30 pm

The place was nice, staff was great, rooms were clean, common areas were clean, very nice gym on 3rd floor. It is close to many sights and very walkable to most anywhere of interest. It like a 2 minute walk from the metro station. The bellmen were awesome getting cabs, plenty of Ubers as well. My bed was too soft, only downside. There is Macy's right across the street and Wallgreens two blocks away, so you can get what you forget to bring!

Restaurant staff lacks personnel and efficiency. Also, Hotel Cleaning Staff never brought clean towels. We had to keep calling

The staff were very friendly. Room was clean! Great walking distance to all the sites.

na

Food could be better

The thing I appreciated most was the comfortable bed and pillows! The room was nice and the convenience of Starbucks and a restaurant was a great addition. My only complaint was the swimming pool. It was so overly crowded the times we tried to go. When we finally had a chance to go and it wasn't filled with children, it was filthy. The water was murky, had all kinds of hair and some trash in it. It clearly isn't cleaned regularly. We couldn't even swim and enjoy this amenity. It was very disappointing.

We had a great stay! The food from the restaurant and in-room dining is absolutely amazing!

Overall great experience, great location and friendly staff. We had breakfast at their restaurant (Spotted Zebra). The food was good but we found a bug in our salad.. otherwise the crab omelette was very delicious. And enjoyed the stay overall

We toured DC for a week with our kids and this was a perfect location. We walked to the Mall and used the Metro.

Towels are not soft at all.

Great location! Nice rooms, nice staff. Appreciated that they had pool floats available

Nice Marriott!

Clean, good service, safe, convenient

Excellent location. Very comfortable room. The staff was friendly.

Very close and easy access to subway. Good quality room / facility. Very clean. Starbucks on site.

Can’t get more convenient to the Metro. Easily walkable to many attractions.

Area is good staff is courteous . I needed center location and your hotel was perfect fit. I stayed at your hotel in 2023 as well.

Great location with Metro steps away. Clean, convenient and staff always ready to help. We loved it and will come back for sure.

Few staffs members are not the most welcome ones.

The cons- the hotel restaurant had very limited options and the food was pretty disgusting. The beds and pillows are hard and not comfortable after a long day of sightseeing. The worst part are is the walls are paper thin and we were woken up multiple times every night we were there by loud guests.

We were tucked back in the corner of the hallway where it seems the air conditioning was sub par. The room was muggy no matter how low you put the thermostat it didn’t get down below 70°. The toilet ran all the time and didn’t flush, I had to fix it myself. If the room maintenance functioned properly; which I hope most rooms do, I would give it 5 stars. The location is perfect and staff is kind and helpful!

Amazing property. Location was fabulous. Easy ride to and from airport.

Staff was amazing even with Inauguration crowd they went beyond and above with service.

I loved this and would have rated 5**, but the dining left a bit to be desired. If dining in is not necessary, then the hotel is top notch!

I stay at the Washington Marriott at Metro Center when in D.C. for meetings. Lovely hotel, they are so welcoming, the place is immaculate from the Lobby to the rooms. It is quiet and an excellent location for shopping, with Macy's right at the corner. I love staying there and always feel safe.

Staff was excellent from the valet, bellman, front desk to room service. Highly recommend staying here

Good stay Good hotel in D.C

We will definitely stay here again.

Decent experience. Basic rooms. Food was good though. Pool was very underwhelming, small and seemed dirty.

Everyone was very nice informative helpful and close to transportation good location

Good location, clean and pool so good for families. Room cleaning didn’t show up until 3pm by which time we were back in the room for a rest.

The staff were extremely friendly and attentive. The amenities were beyond superb. Everything was at walkable distance!

Friendly staff, although the extra $25 charge per night to be made up with dining should have been explained up front when I reserved a room. The Spotted Zebra has a limited menu.

Hotel is clean. A fine three-star property. Staff are friendly, although some front desk staff gave confusing information. Written docs provided were useless cuz of low printer ink. The hallways were quite noisy, particularly on my floor, which seemed like the central locale for cleaning staff.

Newly renovated. Excellent location.

Was treated well. Hotel staff wonderful. Will stay again

Happy

The hotel is very well located close to the Metro Central Station.

We chose this hotel because of its proximity to the Metro. My daughter lives in Arlington and I wanted to be able to go back and forth without worry. The BEST part of this hotel was the darling staff in the club level breakfast area. We were there the entire week of Thanksgiving and the ladies were delightful every morning. Would stay here again without question!!

Very helpful staff explaining the extra destination charges and how to make sure it’s used. Great location and nice room. A/c slightly noisy but ok .

Beautiful hotel walking distance to many restaurants, The White house and Capital

clean, good food, nice staff. linens average.

Staff at reception not friendly or helpful at all, Trudy was very unhelpful, no customer service at all, was just u pleasant, also on wet day asked another reception member was there any umbrellas available as we had small baby I was just told no and she turned away, very unfriendly staff, no effort at all, the restaurant staff were amazing.

Spotted Zebra restaurant inside of the hotel - I found a huge piece of broken glass in my water glass! Thankfully I didn’t cut myself on it or given to my son in his glass. Our glasses were not broken so the broken glass came from Lord knows where! This should have never happened. I let the waiter know, she apologized and removed the entire glass from the table. Valet parking- a valet employee stole roughly $23 from my center, closed console. I’m not upset about the money, it’s the principle of the matter and leaves me feeling violated.

No Walking kiosk map

Service

Great

The staff was extremely friendly that was a plus however a 50 dollar destination fee was a surprise. With the destination fee came vouchers, which were unavailable to claim during our stay. The room was clean and nice, but was very noisy, we had no conditioner in the shower which was disappointing. The parking was 70 dollars, but right next door it was 12 dollars. I feel like nonstop fees were a problem, and lacking the basic necessities that a lower end hotel would have included. Bottom line, clean place, friendly staff, very overpriced for what your actually getting

Excellent location

Great location. Friendly staff.

Clean hotel in a great location. Helpful and friendly staff.

I was satisfied with the area and the transportation conveniently close by.

Extra feee added onto 65.00 parking made it $100.00 a night for parking. Pool was cold , no directions of where pool was located. Restaurant had good food but service to refill drinks was lacking. No fan in the bathroom in the room.

Hidden fees

The temperature was a bit warm in the room even though the thermostat was set at 65 our room registered at 69… a little warm and stuffy. Not great noise reduction in the hallway, sounded like our door was open and we were near the ice machine. Overall a pretty good stay for the price.

Bed was extremely comfortable The Spot restaurant had excellent food.

Perfect location to many destinations

Close to museums

...

Great location

Was here w a friend for an event over a weekend. Room was solid, hotel bar/resto was wonderful and the staff all extremely as attentive. Would definitely recommend

Very nice hotel in a good location