The Hay-Adams

Exceptional

Exceptional

The hotel and room was very nice. Now that Pennsylvania Ave is closed, protestors stop at the corner in front of the hotel. We needed to leave for the airport and the police shut the street down just as the valet brought our car to let a stream of protestors walk to the corner. I told the police we needed to leave to go to the airport, but they could care less. Protestors have more rights than hotel guests. Unfortunately due to this location ,which isn’t the hotels fault, I’ll not stay here again.

Beautiful classic old hotel …

The Hay-Adams is an exceptional upscale hotel that meets your every need. I have not one bad word to say.

We recently stayed one night at The Hay-Adams in Washington, DC, and it was an absolutely memorable experience for our Anniversary celebration to US. This historic hotel, right across from the White House, truly lives up to its reputation for elegance and exceptional service. From the moment we arrived, the staff's warm and helpful attitude stood out. The grand reception lobby is stunning, with its wonderful Italian Renaissance-inspired architecture, rich wood panelling, ornate details, and timeless charm that immediately transports you to a bygone era of sophistication. What made our stay special was the incredibly friendly front desk staff, particularly the Punjabi gentleman who greeted us in Hindi—it felt just like being back in India! His genuine warmth and easy conversation instantly made us feel at home and added a personal, comforting touch to the luxury surroundings. One of the highlights was a kind staff member who took the time to narrate the fascinating history of the Hay-Adams. He shared details about its namesakes—John Hay (Abraham Lincoln's private secretary and later Secretary of State) and Henry Adams (the renowned historian and descendant of two U.S. Presidents)—and how the hotel stands on the site of their former Gilded Age mansions. His storytelling brought the place to life. As the construction works were ongoing in the front park (Lafayette Square area), he generously allowed us to head up to the rooftop for photos of the White House. The panoramic view from up there is breathtaking—truly one of the best vantage points in the city. Location-wise, you couldn't ask for better: steps away from the White House and all the iconic sights. If you're looking for history, luxury, and heartfelt hospitality in the heart of DC, The Hay-Adams is unbeatable. 10/10 stars. Not applicable.

The Hay-Adams is an exceptional upscale hotel that meets your every need. I have not one bad word to say.

Exceptional

Everything- professionalism, attention to detail, cleanliness…

Historic hotel, good to stay there once. Not worth staying more

Nice staff

Exceptional

Fabulous hotel!

Nice

The staff, the room, the ambiance and the location. Nothing.

Top notch hotel. The lack of a regal lobby benefits this hotel. Charming and hospitable. 5 stars. Go there.

The historic hotel was something to behold especially the culinary gems and great staff. The squeeky floor of the guests above you does not make for a romantic or pleasant stay, especially with a five-star price tag.

The historic hotel was something to behold especially the culinary gems and great staff. The squeeky floor of the guests above you does not make for a romantic or pleasant stay, especially with a five-star price tag.

Bed needed a new mattress. Coffee maker in room didn’t work. Very small room for the cost. When I went down to breakfast, hostess wanted to make me wait because I didn’t have a reservation. Second hostess intervened and gave me a table. I’ve stayed at this hotel several times in the past and always had a better experience. They need to up their game.

Great hotel!! Friendliest staff

The room was quaint.

Fabulous Hotel with amazing staff and service.

The Hay-Adams is truly exceptional. The location couldn’t be more convenient—right across from the White House, with many key attractions within walking distance. The staff was warm, professional, and consistently accommodating, making our stay feel effortless. One of the highlights was the speakeasy-style bar downstairs—intimate, stylish, and perfect for a nightcap. This hotel blends historic charm with refined luxury. Highly recommend.

We had a fantastic stay. Everything about this hotel and the staff is great.

Great staff, nice rooms, great location

Loved it !

Love this hotel

Gone for years. Never been disappointed.

room, staff friendliness, room service room temperature - we could not adjust it and it felt too warm.

room, staff friendliness, room service room temperature - we could not adjust it and it felt too warm.

Exceptional

This is a beautiful and historic hotel just a stones throw from the White House. We also loved the downstairs bar which is warm and cozy and a great vibe. Staff is lovely and the room was classic beauty from a bygone era in the best possible way.

Exceptional

I felt like I was sleeping in the White House!

Style and location That you could book the famous Off the Record bar even as a guest

Style and location That you could book the famous Off the Record bar even as a guest

Restroom shower wasn’t clean, requested several times to resolved the issue but nothing happened

Exceptional

Their service was great! I expected that because I had stayed at this hotel, which is way I made a reservation again. Their hospitality was more than I expected! The concierge at the front desk, the handyman who came and fixed the AC issue, the lady who gave another water bottle, everyone, was amazing. I'll definitely stay at this hotel, again. I don't have anything that I didn't like. If I have to add something, the window glasses might have been cleaned up more from outside because I expected a good view of the White House side. But it did not a big deal, actually.

Their service was great! I expected that because I had stayed at this hotel, which is way I made a reservation again. Their hospitality was more than I expected! The concierge at the front desk, the handyman who came and fixed the AC issue, the lady who gave another water bottle, everyone, was amazing. I'll definitely stay at this hotel, again. I don't have anything that I didn't like. If I have to add something, the window glasses might have been cleaned up more from outside because I expected a good view of the White House side. But it did not a big deal, actually.

Exceptional

Staff was amazing!

This hotel gives you the full pampered experience in service and comfort. The rooms are gorgeous and the turn down service feels very lux!

They were very professional and nice

Lovely property

Beautiful hotel!! Staff was incredibly friendly and helpful

You. A tell this is a 5 star hotel from the top notch service and beautiful decor. Location can’t be beat as the White House is within view. The staff was excellent. We would definitely stay here again. Great hotel.

Great location, but the hotel has seen better days. Rooms feel dated, the water pressure in shower was non-existent. Needs renovating. Staff was all very helpful and friendly.

I think we were put in a closet as our room was facing other buildings and was out of the way.

It was good pleasure to be staying here. Good view good location, with best services

It was a perfect weekend. The suite was gorgeous. We will be back.

Had an amazing view from my room.

Every member of the hotel staff we encountered was courteous, friendly and very professional.

The Hay-Adams hotel was very beautiful. The staff were very welcoming and friendly. If I ever come back the Washington DC again, this is place I would stay. Love it.

Extremely friendly and helpful staff. Excellent dining. Highly recommend! We definitely stay again!

The service was exceptional. From bottled water to umbrellas to overall friendliness, the staff made our stay fantastic.

Excellent hotel worth the cost

Best hotel relative to proximity to White House. Service is almost over the top it is so attentive and on top of you.

Great location close to The White House. A few issues with my room but staff was very responsive and polite.

Located in a good area, quiet at night, very nice, staff were great

This is a beautiful property in a lovely neighborhood. Walking distance to many great sites and restaurants. Great staff.

The service was wonderful. My room was amazing. I ate in the bar and had a wonderful waiter and the food was fantastic.

Loved everything!

This was a wonderful experience to stay at the Hay Adams. Perfect location, the service was impeccable and you never know who you might see having drinks in the bar. My only slight request is that our pillows were so soft that we woke up with stiff necks. I’m sure if we had requested new pillows, we would have slept better. Great choice and can’t wait to be back!

Great

Best expeience at a DC hotel ⭐️⭐️⭐️⭐️⭐️

Historic ambiance, attentive and courteous staff, delicious food, old school architecture, and “southern” charm.

The staff are extraordinary.

The water pressure and hot water were great too given that this is an older property. I give this top rating on every level

High end professional staff with full service; treat guests like royalty. Location amazing.

Effortless and relaxing property and the staff. I would come back ever time

Staff is excellent.

The stay was perfect, the dinner was quaint and exquisite and the accommodations top notch.

Hay Adams went the extra mile for everything without being asked. Restaurant is top notch. No staffing problems like some hotels have now. Just great.

Without exception, a world class hotel. Been to several others and this is right up there with the others.

Its excellent

. They offer coffee machine and coffee in room but for us early raiser not not wanting to wake up other people in our room it would be nice to have office in lobby.The staff all great friendly and personable. Would high suggest and we will be back.

The service was excellent, room service was superb. My husband and I were on our honeymoon and we definitely felt pampered. I highly recommend to anyone who should treat themselves.

Best hotel I have been in a very long time

Really elegant hotel with fantastic staff in a brilliant location

The room was beautifully decorated and arrangement. Bedding was so comfortable and clean. We stayed for 2 nights and sad to leave.

Excellent place

I really enjoyed my stay the hotel staff were so amazing. I will be back. Thank you so much yo The Hay Adams staff !

I stayed for a graduation trip for my nephew. Really just excellent! Fresh cookies at the front desk, turndown service, nice robes, an espresso machine in the rooms, walking distance to just about EVERYTHING, and three metro stops close enough to catch everything else. Highly recommend! My only quibble is that i did need extra USB ports. Solved easily with a multiport adapter that i brought with me, and warned my nephew to bring one as well. There were three total in the room, two in the desk, and one in the phone. May be plenty for most folks, but i have too many electronics. I would stay here again in a heartbeat. Fabulous history and a supposed ghost as well! Highly recommend

Amazing

We look forward to returning!

Our family really enjoyed our stay. The hotel is beautiful and service is amazing. We appreciated the cleanliness and amenities the hotel had to offer. Location is excellent, just outside the White House. Would definitely stay here again.

My husband and I stayed here while celebrating our anniversary in DC. We have stayed at many hotels in the DC area over the past several years, but this is, by far, hands down the best one. The staff and everyone that worked at the hotel made the experience extra special and wonderful. It is one of the reasons that this hotel is not only worth the money but also is on another level. The hotel and rooms are beautiful and clean. There are many extra details and special touches in the room. Every interaction with all staff throughout the entire stay was welcoming, positive, helpful, and lovely. The location was perfect as you can walk to many restaurants, museums, and the White House. We dined in The Lafayette for breakfast, and again, beautiful room, the food was great, and the staff was professional, accommodating, and nice. The coffee was even good. There is even a cool bar... It won't be easy to stay in other hotels after staying at The Hay-Adams!

Exceptional in every way possible! One of the classiest and most pampering places in all of DC and yet understated, humble and down to earth. Family friendly, super friendly and not stuffy. The staff is incredibly diverse and treated us like royalty.

There should be a consent near the desk and bed. It was inconvenient recharging. Otherwise an excellent stay.

Excellent in every way. Old school luxury and attention to detail. Some things are worth the extra money.

Exceptional in every way. Will return whenever I am in DC

Excellent hotel

Amazing historical location, classic hotel, feels like you’re staying at the White House!

Amazing staff.

Beautiful, historical hotel. The staff could not have been more professional and attentive.

The service was excellent in all areas, our room felt a bit small. Room service was fast and food great.

Perfect location. Wonderful service

The place was clean and comfortable. But I booked 4 months in advance and at that point asked to be moved from a double room to a queen room and when I inquired again upon check in the man at the desks response was that they were fully booked. While I understand that, they were certainly not fully booked when I initially booked my room and requested this change.

Excellent

Excellent

Wonderful staff and location is perfect for walking DC.

Very friendly and helpful staff. Enjoyed out stay very much.

Amazing staff!

Hay Adams is the most customer-friendly hotel I have ever stayed at. The staff goes above and beyond to make your stay awesome!!

The hotel was clean and beautifully decorated. The staff was friendly & helpful. The concierge accompanied us to the top floor to view WDC view at night and informed us on the details of renting the banquet room for private occasion celebration.

The best

Is amazing.

Very close to White House, Capital and the Mall - all walkable. Excellent service and breakfast was very good

Nice clean hotel with friendly staff, located right next to the White House!

This is one of the most elegant, gorgeous, perfectly located and excellently staffed hotel experiences I have ever had. And I've had many. Well done, Hay-Adams. Your reputation precedes you!

Perfection. By leaps and bounds, the best hotel I've stayed in, period.

Elegant decor and school service in a great location.

Great location. Walkable to sites and museums. Historic building. Lovely restaurant.

Amazing stay at the hay adams. Our favorite place in dc.

We loved our stay at the Hay-Adams. The location is extremely convenient and walkable. It's right by the White House and a pleasant walk to many of the monuments. If you're a walker, it's also not a bad walk to the Smithsonian museums. If you're not up for a walk, there's a metro station nearby that will take you anywhere in DC. The rooms were quiet and comfortable. The staff is wonderful!

Stellar staff!

The Hay is our home away from home and we stay here every time we visit DC. The staff is amazing - they quickly get to know guests names and the service they provide is extraordinary! Rooms are well appointed and architecturally interesting. The quality of the food from the two restaurants is simply great. If you dine at the Lafayette Restaurant, ask for Geovanny. He's our absolute favorite!

Loved the ambiance, the friendliness of everyone there, and the location of all the things to do. It was a wonderful experience and would highly recommend it.

The hotel service, ambiance, dining, etc all were excellent. Highly recommend this hotel!

Simply if you go to DC this is the place to stay !

We had a spectacular stay at the Hay Adams. The service was impeccable. The Concierge desk was very helpful. We had wonderful breakfasts and an outstanding dinner in the dining room. The Bar is super fun! We will return.

The staff were incredibly friendly and helpful.

Truly a first-class hotel with an excellent staff.

Amazing place to stay. Loved it.