JW Marriott Washington DC

A pesar del inconveniente en el desayuno con las Señoritas de recepción, nos volveríamos ha hospedar. Gracias

The room was excellent though a hike from the elevators. My room service was prompt but plastic utensils is a negative especially for eating steak. I’d suggest that management review the room service menu

The location was excellent. The room and view were pretty nice. The restaurant was overpriced and dinner selection was disappointing. The breakfast buffet was not offered by the hostess nor waitress. We had to ask the second day to receive it as an option. The dinners we had were okay, but really not that great. Had better meals outside the hotel. The room came with a view of the Washington monument wgmhich was actually just a point showing behind another building which makes the promo for this higher priced room a bit exaggerated

Everything was perfect

Great location

Very good

Clean room. Friendly staff.

Pleasant staff Breakfast is fine , but can be improved NA

Perfect all the way around

Conveniente para viaje de negocios

The place was clean and bright. How much they charged to park my truck.

The place was clean and bright. How much they charged to park my truck.

Staff were great, room was clean location is great to the Smithsonian museums and to monuments

clean room and nice staff

Nice staff in the grill. Excellent breakfast!

All good

Good

Exceptional

Beautiful property

Close to monuments Nothing

We stayed for Mother’s Day weekend and were greeted with roses. Staff is wonderful and knowledgeable. Spacious and clean rooms. Walking distance from all the good things. I highly recommend and will return!

The location and the bed was comfortable This is NOT. A 5 star hotel. Room service was a disaster, the mini bar was empty, to speak to a person in the phone you have to talk ti a machine first, the elevator is a mess, you have to select the floor before boarding…. Total mess and unlike any other jw w I have stayed in before

The location and the bed was comfortable This is NOT. A 5 star hotel. Room service was a disaster, the mini bar was empty, to speak to a person in the phone you have to talk ti a machine first, the elevator is a mess, you have to select the floor before boarding…. Total mess and unlike any other jw w I have stayed in before

Lolita was superhero.

Clean room, friendly staff. Only visited the bar- good service. FABULOUS location - in the heart of DC!

The bed qas xomfortable and well located Elevator complicated, the minibar was empty, the worst room service ever and all calls were answered bh a machine. Very impersonal. This hotel should NOT be 5 stars.

The bed qas xomfortable and well located Elevator complicated, the minibar was empty, the worst room service ever and all calls were answered bh a machine. Very impersonal. This hotel should NOT be 5 stars.

Location is fantastic-short walk to White House and many monuments, museums, and other attractions. Staff was friendly and helpful. Room, while a bit small was well furnished and appointed. All in all, an excellent place to stay.

Superb

Location was great; a short walk to the White House; a great lobby and helpful staff. The rooms were smaller than you would prefer but cleans, well appointed and furnished. Emily at front desk spent 10-15 minutes helping to retrieve charging cords from room a couple hours after we had checked out.

No outdoor space

Looked out on Pennsylvania ave and can see the Washington monument No outdoor space

Helpful staff. Clean. Good location.

Helpful staff. Clean. Good location.

No pool but the workout area was better than most

This hotel felt like a far cry from the luxury and amenities we expect at a JW Marriott. The king room was very small and the bathroom was comparable to a Courtyard Marriott. For the price we paid ($600 per night) we expected that every room would be outward facing the city, but no, our view was inward facing the other side of the hotel (no view whatsoever). The breakfast buffet was also subpar. For $27 per person we expected a lot more options--at least pancakes and waffles--but there were none. Pancakes had to be ordered from the menu for an additional charge. While the staff were very friendly and helpful, this hotel, for being a JW Marriott, was a disappointment.

Everything was awesome

Location is fantastic, view from our room was terrible. Hotel is very luxurious on the exterior and entrance and staff match the elegance, room is average though and despite booking for 4, confirming we had 4 we kept only being given 3 towels and had to request extra each day which was abit frustrating. I also contacted the hotel several times prior to arrival to try and get details of the night monument tour that was included as part of the destination fee which we had paid and did not get any helpful information. As our time was limited we booked a tour effectively paying twice which is really disappointing. Having to pay twice for night monument tour Having to ask for extra towels when only the booked number of occupants stayed.

Typical business hotel with little charm. Location is top and central near the white house and mall The shower only had hot or cold water, gym was packed and check-in took too long

Very good

Clean room great amenities and great staff

The facility is old, not to the standards of other JW Marriotts I have seen. Speaking to an AI agent when you need something in your room and not being able to reach a real person in the hotel system is very frustrating.

Beautiful hotel. Very convenient.

Exceptional

Yes

Fabulous

Rooms were small but clean and functional. The property grounds were nice, although some of the upholstery in the restaurant was ripped and tattered. The monument view from the room was a big plus. The best thing about this property is the proximity to all of the attractions. This was right in the heart of DC, which was great for our family.

Brian was super helpful! Hotel had a nightclub on the rooftop that was very fun!

A very relaxing stay made easier by very

The employees are awesome , They nice and they are very respectful ❤️ None

The employees are awesome , They nice and they are very respectful ❤️ None

Perfect location, nice shared areas, room could be improved. Bed size small. Amenities ok

The only way to get to your room is an elevator, the bank of elevators have only one panel to service the multiple people staying there. It is not an easy or intuitive system and then cutting its abilities in half was not a fun experience.

Good location, room clean, professional staff

Everything was great

Great breakfast

Location - staff Room service - limited menu But the burgers were delicious

Location - staff Room service - limited menu But the burgers were delicious

Good

Great!

Location. More expensive than Westin and Hyatt, not as nice rooms or facilities. Rooms were old, shower made high pitched screeching sound. The elevator was broken (all of them) for almost a day and had to use service elevators which would take minimum 20 minutes each direction. Told room was upgraded due to status, purchased another room for family which was lowest class and same size as upgraded room while also having a better view. Not going there again.

Great location!

Room was wonderful Could not access the menu for room service so no idea what the menu was. Very inconvenient! Front desk never offered to look up my Bonvoy account when I told her I wasn’t sure if I had one. For a high end hotel I would think this would be an automatic response but obviously not. Holiday inn express and all others do this for their loyalty programs.

The stay was nice. Cleanliness. 1. Black curly hairs on the pillow. 2. Stained curtain

Elevators were not working. Had to use small service elevator which was very inconvenient. The room's bathroom "sliding" door concept is terrible. No vents in bathroom to help with steam. No check out using TV like other hotels.

Percy

Wonderful staff and a very clean hotel!

Great location

Great location

Great room

Great room

Staff were great

Staff were great

Good Ok

I am writing to express my profound appreciation for the truly exceptional experience I recently enjoyed during my stay at your Washington D.C. property, particularly as it coincided with my 45th birthday celebration. From the moment I arrived, I was met with a level of hospitality that surpassed all expectations and solidified my loyalty to the Marriott brand. Upon my arrival, I was warmly welcomed by Ms. Katrina and Ms. Nikita. Ms. Katrina, in particular, demonstrated an extraordinary commitment to guest satisfaction. Having endured a rather hectic departure from my Northern Virginia residence, I found myself without essential toiletries, including my toothbrush. Ms. Katrina immediately recognized my predicament and proactively assembled a comprehensive collection of necessities and comfort items. Beyond this thoughtful gesture, she arranged for room service to deliver a delightful birthday amenity, complete with exquisite macarons and a celebratory bottle, which was an incredibly pleasant surprise. Her attentiveness extended to securing a preferred room with a superior view, significantly enhancing my overall comfort and enjoyment. Later that evening, as I prepared for my birthday festivities, her kind words and positive demeanor genuinely made me feel wonderful about myself. Her genuine warmth and proactive service truly set the tone for an unforgettable visit. Ms. Nikita also provided excellent service during my check-in .

I am writing to express my profound appreciation for the truly exceptional experience I recently enjoyed during my stay at your Washington D.C. property, particularly as it coincided with my 45th birthday celebration. From the moment I arrived, I was met with a level of hospitality that surpassed all expectations and solidified my loyalty to the Marriott brand. Upon my arrival, I was warmly welcomed by Ms. Katrina and Ms. Nikita. Ms. Katrina, in particular, demonstrated an extraordinary commitment to guest satisfaction. Having endured a rather hectic departure from my Northern Virginia residence, I found myself without essential toiletries, including my toothbrush. Ms. Katrina immediately recognized my predicament and proactively assembled a comprehensive collection of necessities and comfort items. Beyond this thoughtful gesture, she arranged for room service to deliver a delightful birthday amenity, complete with exquisite macarons and a celebratory bottle, which was an incredibly pleasant surprise. Her attentiveness extended to securing a preferred room with a superior view, significantly enhancing my overall comfort and enjoyment. Later that evening, as I prepared for my birthday festivities, her kind words and positive demeanor genuinely made me feel wonderful about myself. Her genuine warmth and proactive service truly set the tone for an unforgettable visit. Ms. Nikita also provided excellent service during my check-in .

Very pleased with my stay at the JW Marriott, I will come back

Very pleased with my stay at the JW Marriott, I will come back

Service, location, and cleanness of the room.

Service, location, and cleanness of the room.

Bathroom fill of hair and makeup on the shower curtain. Mildew in the shower. 2 outlets didn't work in the room by the beds

Bathroom fill of hair and makeup on the shower curtain. Mildew in the shower. 2 outlets didn't work in the room by the beds

Elevator door system was too techie. Bathrooms need a hook or two or a shelf. Hard to know where to put your toiletries or even to hang up a hand towel or two towels.

location and confort size of the beds

Great

Great

Location Parking

There were hidden costs (like 85$ per day parking fee) that we didn’t know about when we booked

Great and convenient place

Great and convenient place

Nothing

Very nice and clean.

Very nice and clean.

Very clean

Very clean

Perfect location and exceptionally friendly and helpful staff. There was really nothing we didn’t like.

We stayed in Room 1012 and toilet wasn’t working

We stayed in Room 1012 and toilet wasn’t working

the location and breakfast was very good I will go back again

No safe and no minibar in the room, bed smelled. No customer service despite pointing out issues. Slow check in and check out.

No safe and no minibar in the room, bed smelled. No customer service despite pointing out issues. Slow check in and check out.

For the price paid, the room was very small. No breakfast included. The property does not have a pool. The staff were amazing.

For the price paid, the room was very small. No breakfast included. The property does not have a pool. The staff were amazing.

All great except not enough staff at desk, esp at checkout time, and no concierge.

All great except not enough staff at desk, esp at checkout time, and no concierge.

The stay was awesome...house keeping/ cleaning staff we absolutley amazing!!!

The stay was awesome...house keeping/ cleaning staff we absolutley amazing!!!

Resort fees should have resulted in a credit that was never applied. When I tried to call, it is almost impossible to reach a person in accounting. Marriott Bonvoy phone and web site make it very difficult to get resolved. There should be an easy way to reach a person.

Resort fees should have resulted in a credit that was never applied. When I tried to call, it is almost impossible to reach a person in accounting. Marriott Bonvoy phone and web site make it very difficult to get resolved. There should be an easy way to reach a person.

Great time overall

Great time overall

Clean room and staff

Clean room and staff

Just what we needed. Quiet, clean, didnt break

Just what we needed. Quiet, clean, didnt break

Location is great!

Very one is willing to help, Great location,

Very one is willing to help, Great location,

Null

Null

Beautiful hotel in a great location!

Beautiful hotel in a great location!

very beautiful

very beautiful

Only issues we were charged for breakfast and it was included. Was told about a 35.00 fee at checkout. Had to wait 10 minutes each time before showing to get hot water. Overall a great stay.

Only issues we were charged for breakfast and it was included. Was told about a 35.00 fee at checkout. Had to wait 10 minutes each time before showing to get hot water. Overall a great stay.

Oversold when I arrived

Oversold when I arrived

Property is a bit tired for a JW. Needs some freshening up.

Property is a bit tired for a JW. Needs some freshening up.

Internet was not free unless member of some club. That was the first time I’ve stayed anywhere without free basic internet for many years (including far more high-end hotels than this one). It’s unacceptable. It’s not the cost, it’s the greedy principle. You don’t charge for tap water, so don’t charge for internet. The bath/shower couldn’t drain water as fast as the shower provided it, so that the tub gradually filled during a shower. Seems like a simple plumbing issue that needs sorting out. Seems like the hotel spends money on a glamorous huge lobby but neglects several things more important to the traveller. On the up side, the staff were friendly and capable.

Internet was not free unless member of some club. That was the first time I’ve stayed anywhere without free basic internet for many years (including far more high-end hotels than this one). It’s unacceptable. It’s not the cost, it’s the greedy principle. You don’t charge for tap water, so don’t charge for internet. The bath/shower couldn’t drain water as fast as the shower provided it, so that the tub gradually filled during a shower. Seems like a simple plumbing issue that needs sorting out. Seems like the hotel spends money on a glamorous huge lobby but neglects several things more important to the traveller. On the up side, the staff were friendly and capable.

Clean room

Clean room

905 king bed room, was great! I liked the bed as it was so comfortable! Liked everything and plan to come back

Weird noise in A/C unit

Weird noise in A/C unit

Yes

Yes

Great stay

Great stay

Really enjoyed my stay!

Really enjoyed my stay!

Is a good place

Is a good place

The hotel is overall great, it’s clean and the service is excellent. I especially liked the water pressure in the shower. The room amenities are a bit disappointing for a JW Marriott. The coffee machine was subpar, the TV signal was weak and choppy at times, and there was no safe in the room.

The hotel is overall great, it’s clean and the service is excellent. I especially liked the water pressure in the shower. The room amenities are a bit disappointing for a JW Marriott. The coffee machine was subpar, the TV signal was weak and choppy at times, and there was no safe in the room.

My only complaint is that there aren't enough towel racks in the bathroom. The overall stay was great.

My only complaint is that there aren't enough towel racks in the bathroom. The overall stay was great.

Awesome property and great location.

Awesome property and great location.

Room was wonderful. Staff at desk very helpful when i had a personal problem to resolve at check in.

Room was wonderful. Staff at desk very helpful when i had a personal problem to resolve at check in.

Beds were uncomfortable. Shower was a tub.

Beds were uncomfortable. Shower was a tub.

1

1

The location can’t be beat. The room was large; there was a stain on the sheet but I didn’t notice until I pulled back the blanket to go to bed so I just let it go…however, at the price it shouldn’t have had a stain on the sheet. Lovely lobby and nice breakfast area.

The location can’t be beat. The room was large; there was a stain on the sheet but I didn’t notice until I pulled back the blanket to go to bed so I just let it go…however, at the price it shouldn’t have had a stain on the sheet. Lovely lobby and nice breakfast area.

Great hotel, and a great location. Will definitely stay here again.

Great hotel, and a great location. Will definitely stay here again.

Friendly staff, clean room, breakfast buffet is $27 we’reAper adult $15 per child 12 and younger includes drink and coffee. The beds could use a better comforter it was too thin! And parking was $72 for large vehicle. We stayed during a weekend and found street parking for FREE. We didn’t move the car we just walked or rode to attractions. Example the White House is 6min away. National mall and others few minutes away. Guards on site so it is safe.

Friendly staff, clean room, breakfast buffet is $27 we’reAper adult $15 per child 12 and younger includes drink and coffee. The beds could use a better comforter it was too thin! And parking was $72 for large vehicle. We stayed during a weekend and found street parking for FREE. We didn’t move the car we just walked or rode to attractions. Example the White House is 6min away. National mall and others few minutes away. Guards on site so it is safe.

Very nice

Very nice

It was nice

It was nice

Perfect location for a long weekend in DC. Close to the ball and lots of dining options. Room was clean and bed very comfortable. Jim had great equipment and water bottles and fruit.

Perfect location for a long weekend in DC. Close to the ball and lots of dining options. Room was clean and bed very comfortable. Jim had great equipment and water bottles and fruit.

Awesome

Awesome

The room was great for a great price. The staff was awesome.

The room was great for a great price. The staff was awesome.

Staff were helpful if trying to upsell products. I found the resort fee a little confusing with the benefits it gave you.

Staff were helpful if trying to upsell products. I found the resort fee a little confusing with the benefits it gave you.

I decided to stay at this hotel due to its proximity to the National Theater. It was on the same block, and I had a fantastic experience. The staff was quite pleasant, and the hotel was very clean. I would use it again if I want to stay in the DC area.

I decided to stay at this hotel due to its proximity to the National Theater. It was on the same block, and I had a fantastic experience. The staff was quite pleasant, and the hotel was very clean. I would use it again if I want to stay in the DC area.

Enjoyed!

Enjoyed!

Loved the hotel and how close it was to the museums and government buildings.

Loved the hotel and how close it was to the museums and government buildings.

The property was in a perfect location. The cleanliness and layout of the hotel was wonderful. I enjoyed the Bellhops. They were very helpful and accommodating. Much more than the "concierge(s).

The property was in a perfect location. The cleanliness and layout of the hotel was wonderful. I enjoyed the Bellhops. They were very helpful and accommodating. Much more than the "concierge(s).

Homeless are everywhere. What is a destination fee. Are we charged extra because we chose the hotel.

Homeless are everywhere. What is a destination fee. Are we charged extra because we chose the hotel.

EVERYTHING WAS AMAZING FROM CHECK IN TO ORDERING ROOM SERVICE. DRINKS UN LOUNGE 1331 WERE GREAT VERY PERSONABLE BARTENDERS. BREAKFAST WAS DELICIOUS

EVERYTHING WAS AMAZING FROM CHECK IN TO ORDERING ROOM SERVICE. DRINKS UN LOUNGE 1331 WERE GREAT VERY PERSONABLE BARTENDERS. BREAKFAST WAS DELICIOUS

The fitness center was probably the most complete and well kept that Ive seen. Staff were very good.

The fitness center was probably the most complete and well kept that Ive seen. Staff were very good.

Great location and easily accessible to major landmarks and museums. Many great food options located nearby. Room was well kept, but no safe in the room and queen beds are very small.

Great location and easily accessible to major landmarks and museums. Many great food options located nearby. Room was well kept, but no safe in the room and queen beds are very small.

Great location but seems outdated facility.

Great location but seems outdated facility.

Na

Na

The JW Marriott is close to the National Theatre and there are lots of restaurants within walking distance. Breakfast buffet was reasonably priced at $20 and my husband said the food was good. At $70 per night parking is really pricey, even by DC standards. Because I booked through Orbitz, I didn’t get points added to my Marriott BonVoy account.

The JW Marriott is close to the National Theatre and there are lots of restaurants within walking distance. Breakfast buffet was reasonably priced at $20 and my husband said the food was good. At $70 per night parking is really pricey, even by DC standards. Because I booked through Orbitz, I didn’t get points added to my Marriott BonVoy account.

Staff as amazing - everyone was courteous and kind during our stay. There was an odor the very last day in the elevator lobby on the 10th floor where we stayed. I did report it upon check-out

Staff as amazing - everyone was courteous and kind during our stay. There was an odor the very last day in the elevator lobby on the 10th floor where we stayed. I did report it upon check-out

Great place with excellent staff. Lots of food options and you can walk to the major landmarks. Would stay here again when in DC

Great place with excellent staff. Lots of food options and you can walk to the major landmarks. Would stay here again when in DC

Great

Great

Super friendly staff.

Super friendly staff.

i prepaid and need to change date because of my 84 year old. Shame on them will never stay there again

i prepaid and need to change date because of my 84 year old. Shame on them will never stay there again

Property needs an upgrade as far as shower wand, bathroom door,

Property needs an upgrade as far as shower wand, bathroom door,

Bb

Bb

We paid a significant amount (we were fully willing to invest in a great trip) just to be swindled and charged on EVERY front for NO good reason. We even booked a reservation for another trip while we were there but we’re looking forward to cancelling that trip due to the EXUBERANT amount of nonsense we experienced during this trip with lies upon lies. Zero reason whatsoever to charge us with expenses that were “supposed” to be “benefits” from people who are loyal members. Oh well… moving on to explore other ventures for our travels. If I could give zero stars I would, with the exception of the cleaning staff who were SO sweet, personable and met our every need... Yes. The cleaning staff.

We paid a significant amount (we were fully willing to invest in a great trip) just to be swindled and charged on EVERY front for NO good reason. We even booked a reservation for another trip while we were there but we’re looking forward to cancelling that trip due to the EXUBERANT amount of nonsense we experienced during this trip with lies upon lies. Zero reason whatsoever to charge us with expenses that were “supposed” to be “benefits” from people who are loyal members. Oh well… moving on to explore other ventures for our travels. If I could give zero stars I would, with the exception of the cleaning staff who were SO sweet, personable and met our every need... Yes. The cleaning staff.

Had issues at check in and was over charged a cc hold. TV in room didn’t work and had to switch rooms.

Had issues at check in and was over charged a cc hold. TV in room didn’t work and had to switch rooms.

Excellent

Excellent

I stayed at this hotel from June 18 to June 21 and checked out on the 21st. A security deposit of $238.53 was charged to my card at check-in. During my stay, I did not use any of the hotel’s services, such as the restaurant or mini bar. However, I have not received any refund for the security deposit as of June 30. I’ve contacted the hotel but have yet to receive a resolution. Very disappointing experience. The hotel is quite old. Location is great and minutes to White House.

I stayed at this hotel from June 18 to June 21 and checked out on the 21st. A security deposit of $238.53 was charged to my card at check-in. During my stay, I did not use any of the hotel’s services, such as the restaurant or mini bar. However, I have not received any refund for the security deposit as of June 30. I’ve contacted the hotel but have yet to receive a resolution. Very disappointing experience. The hotel is quite old. Location is great and minutes to White House.

Great experience

Great experience

Will not go back to.

Awesome! Close to museums and monuments downtown DC

👍

Great location near most touristy places . Many restaurants around, close to public transportation as well. Staff was very welcoming and rooms were nice & spacious.

Paid a high price each night, paid 75 for parking each night on top of the room and all the other daily charges that were added in, Beds were too small no vent the bathroom no shower matt for the floor

Loved our room with a Washington Monument view! Watched the 250th Army Birthday Celebration fireworks from our comfy chairs at the window! So special!!!

Room was scrubbed clean!

The location was amazing. The issue I had is that there is a resort fee at this location and i was never told anything about what it offerred. The staff should have said there is a resort fee and told me what it includes. I thus paid for perks that I didn't use because the staff neglected to say anything like they are supposed to. I think the property should refund me this fee as i paid for someone that I didn't get to use because the staff didn't do their job.

Goodbye

Excellent

It was not bad

great place

Everything was perfect 😊

Property itself was great . The only think to consider when traveling here is whether or not you need a rental car . Parking is limited and it takes time to get your car from valet because they park your car offsite somewhere. We ended up catching Ubers most of the time .

We were upgraded to a suite and it was very nice.

Wonderful hotel at a great location!!

Great option if you're in town for a show at Warner Theater

Could not get food service delivered when I ordered from restaurant. Made me wait to get my food. I won’t stay here again

Great hotel, close to monuments!

Decent hotel. Walking distance to white house.

The hotel is located on a main road that allows for access to all major attractions including the White House, the Capitol Building, the Supreme Court etc. There are various restaurants in the area and overall, the hotel was quiet, staff is friendly and helpful. The parking is also provided but at a cost that can get pricey the longer one stays in.

The bathroom situation was not ideal — it had a glass pocket door. I also requested that my room be cleaned, but it was not done properly. At checkout, I noticed I was charged for breakfast, even though I had asked for it to be removed. Each day I was told I had a $17.50 credit for dining at the hotel, but this was not reflected on my final bill. Additionally, the room was very small, even though the online description stated it was suitable for four peopl

Amazing. We loved the hotel!

Help great

Clean and convenient

Perfect location

Great stay

Was able to get room early and move in …..great staff

Very well located, typical good quality JW type hotel. Staff helpful. The rooms are small though, but I guess expected being in the heart of DC

I hopw to stay there again

Wonderful stay

The hotel is generally OK. The elevators can get a bit congested, but nothing horrible. My biggest complaint was awaking to loud hammering and drilling inside of the hotel at 5:15 am on the last morning of my stay. When I mentioned this to the rep when checking out, he really didn’t care. How can any hotel, let alone a JW, start doing this type of work at 5:15 am?? Totally unacceptable.

Didn’t like length of waiting time for elevators, no tissues in the bathroom, takes a “long time” for sink water to get hot, the bottom of the bathroom door is “mushrooming” (from a past flooding incident?), there was a screw on the floor and a mold spot in the upper door frame into the shower… also:$72 for overnight valet parking?

View of Washington Monument. Walkable to the White House. Enjoyed the stay as a first time visitor to Washington DC.

Clean, professional, and great room!

I would prefer a dining experience inside the hotel. Only breakfast and lunch was available which made it inconvenient.

Perfect location! Staff went above and beyond! Excellent experience.

Great property in the heart of all the activities.

Wonderful location, able to walk to all DC museums and monuments. Valet parking and bellhop’s were amazing. Honestly the best part of our stay. No safe in room. Used the lockbox at desk. Was then questioned for ID that was locked in the box. Good luck. Bar and restaurant were only fair. We left a day early.

Great hotel great location

City

Great location. Great room. They have a huge check in problem though with long lines and poor communication.

Beautiful hotel in a great location.

Perfect location

Great hotel choice for staying in DC. All staff were helpful, courteous, and efficient.

Beautiful hotel. The room was clean and had everything we needed. The location is close to many attractions.

A

I was woken up every morning from the sound of drilling, some construction or repairs job either on top of my room or somewhere nearby about 530am onwards until 7 am it is not pleasant! That was the not so good experience

Great spot!

Our stay at the J.W. Marriott was outstanding. The hotel was within easy walking to everything we wanted to see and do. There are wonderful restaurants and bars right around the corner. Would definitely recommend.

Its is a fantastic location. Hotel breakfast was great and staff friendly. Room needed another dusting and room walls are thin so you can hear voices, coughing etc from next door.

We enjoyed our stay and walked to amazing restaurants like The Hamilton!!

Request received. At check-in, I asked again about the blankets and pillows if they were in the room. Front Desk- Yes. Get to room...no blankets, no pillows. I contact the main # to ask about them. They would send in the request. Wait 15 minutes...call again...they would check on request and call me back... No pillows, no blankets, and no phone call.

Room was clean, housekeeping staff was excellent. Front desk staff was often a bit rude which considering the cost to stay was not expected. Used the services provided such as valet parking but given the interactions would have preferred to do it myself. The bed was incredibly comfortable which redeemed things a bit. Only thing that was failed to mention would bet the construction or repairs that would happen at 8am each day in the floors above us.

Overall good experience but wish the bathrooms had more hooks for towels and toiletry bags.

The building is beautiful. It’s well maintained and the cleaning staff did an excellent job. The phones and tv didn’t work and the first day the maintenance didn’t show up. The second day they worked on the tv but 20 minutes later it stopped working. But we weren’t there to talk on the phone or watch tv. Their room service food was awesome. Bagel cream cheese and lox was delicious. Its location is the prime advantage. It’s walking distance to just about everything and only a 15 minute ride to DCA. It’s a typical cost for parking valet in any big city, expensive. O

Elevator took a bit to get used to, but not bad at all

The property and room was beautiful and, as always, immaculate. The only complaint is noise from other guests. We could hear them through the walls and they kept us up bothnnights.

Great location, friendly staff