Hotel Rendale Washington DC

Wasn’t crazy about this place. Didn’t like the location. There is construction going on right in front of the hotel & hard to get too. The pool is small. The room is small & stuffy. The restaurant was never opened. The elevator wasn’t working. Only thing I like was the coffee shop. The latte was delicious!

No towels. No cleaning. Not worth the money. Only pro: the location.

Overalls good experience. Basic Coffee ☕️ maker would make our stay little more comfortable.

Everything was nice and clean

Exceptional

I always appreciate that this hotel offers a moderate price point without being pretentious, and it exudes a charming boutique hotel vibe. The decor, location, and food and beverage options all contribute to the overall atmosphere and charm of the hotel. Out of the four times I’ve stayed there, the front desk staff in the evenings has been consistently unhelpful. Notably, there’s a female staff member with a thick accent who is always quite curt and, at times, downright rude. I can’t recall her name. She frequently hangs up the phone before you can even complete your sentence, often necessitating a second call to conclude your conversation. The hotel’s maintenance needs significant improvement. One of the elevators has been out of service for quite some time now. It’s also disheartening that guests have to call to request ice and cups, even though the staff is always willing to help. They should also ensure that the bathroom has more than two towels and that the closets have extra blankets and pillows for guests.

Good

no tv in the room? The elevator doors shut on my husbands arm and wouldn’t stop- luckily I grabbed my kids through it and he had to drop the bag he was holding because he couldn’t pull it back through? He was attempting to hold it open so we could all get out because it starts to shut almost immediately. The couple in front of us almost got shut in it when getting on and we joked about it just to follow up with it actually shutting on us. The staff ran over and looked concerned as if this isn’t the first time. One of the biggest reasons we booked was complimentary breakfast as stated is rare in d.c in this listing, but you have to pay for the breakfast when you get there???? says continental breakfast (surcharge) but not until you’re checked into the property. The place was beautiful on the inside but other than that was an absolute mess and not what we expected.

This is my second time staying here and it was once again a great experience! DuPont is the life of DC and I needed to be in the middle of it! This time the pool was open and such a relaxing spot after a day of touring the Capitol!! The staff go above and beyond to make your stay amazing!

Superb

Friendly staff, amenities like the pool were available, and easy to navigate the hotel.

Booking.com Scam information , the employee Danny said to us the parking is 59 for night , and i told them that i want to use only 1 night he said leave it no one will take more than 59 for extra night , then when we did check out o found 59 *2 so they said only send email and write a review thats what you can do . And will see and check and no one contacted me

Location, view. The pool was closed “under maintenance”, even the ice machine was “under maintenance”. Bar open only to 9 pm. On Saturday. Tea/coffee machine would be a nice touch in the room.

It was close to my meeting location. Only one working elevator that was very slow and rickety. Staff was not customer friendly overall. No gift/sundry shop or vending machines. Thermostat could not be adjusted to make the room warmer- temperature was 64 degrees the whole time. Bad odor. Electrical outlets did not work USB ports did not work. Fitness room seemed like a dungeon. Street construction all around the hotel entrance.

Exceptional

Room was spacious, modern, and had an incredible view. In great location. Not directly next to much. But lots within 10-25 min walking distance.

Exceptional

Great location. Good value. Friendly staff. The king bed is just two full sized beds crammed together with a split in the middle.

Rude staff & very dirty I would not recommend this to anyone

Rude staff & very dirty I would not recommend this to anyone

Location, salsa night Friday night in the restaurant/bar. It’s a safe neighborhood close to interesting areas No coffee maker in the room, the pool was closed even though it was just past Memorial day.

The room was very spacious and the set up was very nice I loved the robe provided as well Very easily accessible including very frequent public transport The room wasn’t very well lit, I think that could be improved I also could not access the swimming pool area

Location, salsa night Friday night in the restaurant/bar. It’s a safe neighborhood close to interesting areas No coffee maker in the room, the pool was closed even though it was just past Memorial day.

The king bed is just two full sized beds crammed together with a split in the middle.

Breakfast was not included. We paid 53 dollars for a breakfast. It was 4.50 for a coffee The elevator was acting weird and one elevator was shut down. The one working was awful. We didn’t have an ice bucket or cups in our room.

Breakfast was not included. We paid 53 dollars for a breakfast. It was 4.50 for a coffee The elevator was acting weird and one elevator was shut down. The one working was awful. We didn’t have an ice bucket or cups in our room.

Very good

Helpful stuff Room needs a little renovation especially the bathroom.

Very good location. We had a great view room. Thanks

Superb

Very good

Exceptional

Disappointing

Exceptional

From the outset, interactions with the front desk were disappointing, as most questions or requests were met with an unhelpful or dismissive response. More concerning was the mishandling of my reservation. I booked two rooms for three nights, yet one of the rooms was mistakenly reserved for only a single night. As a result, my guest was locked out of the room the following day. We were later informed that the receptionist on duty had only entered the reservation for one night despite the confirmed three-night booking. This created unnecessary inconvenience and reflected a lack of attention to detail. The property would also benefit from meaningful upgrades and better upkeep. The rooms were dimly lit, refrigerators were not stocked, elevators were not consistently operational, and standard amenities such as cotton swabs and cotton balls were absent. More importantly, certain maintenance concerns should have been resolved before guests checked in. For example, the lock in my room was broken upon arrival and could not be repaired until the next day, which left me feeling uneasy about safety and security. In addition, the room had a persistent unpleasant odor that remained throughout the

The room was very spacious and comfortable!

Clean, nice, comfortable. Reception area is very nice and staff was super helpful. lack of coffee/ tea kettel in the room. Shower gel/ shampoo/ conditioner all in one.

Clean, nice, comfortable. Reception area is very nice and staff was super helpful. lack of coffee/ tea kettel in the room. Shower gel/ shampoo/ conditioner all in one.

Passable

Very good

Superb

Very good

Very good location, easy to get from there walking to the main attractions. Good option to go with friends in group (4 people). not breakfast included. It is a hostel room with 4 beds. Too expensive for what the room offers. They were run out of big towels and gave us hand towels for the shower, they only replace them the next day.

Great environment and vibe throughout the amenities fun Friday salsa night too! Staff is awesome and very kind! I recommend this hotel!

Very good location, easy to get from there walking to the main attractions. Good option to go with friends in group (4 people). not breakfast included. It is a hostel room with 4 beds. Too expensive for what the room offers. They were run out of big towels and gave us hand towels for the shower, they only replace them the next day.

Very good

It was a good midway point for things I wanted to do If you’re just looking for a place to stay and leave your stuff while you’re out and about, cool. Nothing more than that. Hotel staff was nice No ice buckets, had to get ice via. Cups from the restaurant Dust bunny in bathroom vent by shower Had a weird smell upon entry of room. Nothing funky but just off. Photos on site are wonderfully stage, while the set up may be the same or similar, it’s not the vibe represented. Updates to bathroom could be used and good deep cleanings

Great environment and vibe throughout the amenities fun Friday salsa night too! Staff is awesome and very kind! I recommend this hotel!

Exceptional

- blood and mold in the corner of the shower - blood on one of the bath towels - smelled like weed - wifi kept dropping out - 5/10 experience

The bunk beds were fun and comfortable, and the facilities were clean and nice to stay in. They also let us keep our luggage for free before and after our stay, which I really appreciated. The location was a bit far from the metro station and the national mall, so walking over there and back with our luggage was hard (especially since it's really uphill while walking over from DuPont Circle).

Very good

The bunk beds were fun and comfortable, and the facilities were clean and nice to stay in. They also let us keep our luggage for free before and after our stay, which I really appreciated. The location was a bit far from the metro station and the national mall, so walking over there and back with our luggage was hard (especially since it's really uphill while walking over from DuPont Circle).

Highly recommend this accommodation.

The location is pretty isolated from grocery stores and other places, and there were road repairs going on which made taxi prices much higher.

Nice room, good staff The location is pretty isolated from grocery stores and other places, and there were road repairs going on which made taxi prices much higher.

Solid hotel in Dupont Circle. One elevator was out of service, but it still was only a few minutes wait for the elevator. Bathrooms only have dual shampoo/body wash, and no conditioner.

It was peaceful area. Bathtub lock was broken. Bed wasnt comfortable. Lighting was poor. Tissues were not provided.

The location The room doesn't have enough lights, no proper furniture, water leakage in bathroom, the chair covers are torn and, the walk way is very dark

Smoke smell throughout room and hallway

Smoke smell throughout room and hallway

No there was no breakfast

The room was clean and comfortable. The cafe was very nice for a quick coffee and danish and the Mexican restaurant was excellent.

Disappointing

My beef isn't with the staff at all. The lady at the front desk did everything she could within her power to rectify my issue. My beef is with Expedia for not properly booking my room with this hotel. The last thing that any traveler wants to deal with is hotel issues upon arriving from a long or stressful flight. Thankfully I was refunded and had a plan B. Lesson learned going forward. Always confirm your room when using a third party site.

Superb

Disappointing

Incredibly lumpy bed, broken elevators, staff at front desk doesn’t answer the phone, construction noise.

The friendly staff. The breakfast bar was great. The only thing was the far proximity to downtown DC

Good location only two stops on metro from Metro Central and a few minutes walk to the hostel from metro. A nice cafe to purchase a nice healthy breakfast. Helpful friendly staff who gave good information to me about a tour I was planning to do.

Good location only two stops on metro from Metro Central and a few minutes walk to the hostel from metro. A nice cafe to purchase a nice healthy breakfast. Helpful friendly staff who gave good information to me about a tour I was planning to do.

Great close to everything we wanted and easily walkable

Bad

Superb

Very good

Exceptional

The hotel was in good location, clean and nice room. However, I was treated bad after check out, where the staff confirmed my deposit is released whereas now it 2.5 weeks later and it still shows as pending. I contacted the hotel a few times and they claim they have released and the bank is delaying. But they did not provide any proof of releasing. I hate to give 1 star as the stay was ok but I cannot find any other way to get their attention on this matter…

The hotel was in good location, clean and nice room. However, I was treated bad after check out, where the staff confirmed my deposit is released whereas now it 2.5 weeks later and it still shows as pending. I contacted the hotel a few times and they claim they have released and the bank is delaying. But they did not provide any proof of releasing. I hate to give 1 star as the stay was ok but I cannot find any other way to get their attention on this matter…

Comfortable room in a great location. Lobby and shared spaces were well-appointed. Patio space was lovely, but only open & available one of the three days that I was there, despite good weather. Front Desk staff wasn’t particularly helpful or friendly.

something kept slamming like every hour and kept waking me up at night. Not sure what it was...sounded like something behind a wall.

Liked that it is centrally located and within walking distance to restaurants etc. something kept slamming like every hour and kept waking me up at night. Not sure what it was...sounded like something behind a wall.

The hotels decor was beautiful! Staff was very friendly. There was no hot water and no accommodations for the visitors to use as hygiene. Nor any extra incentives made to make our stay better.

The hotels decor was beautiful! Staff was very friendly. There was no hot water and no accommodations for the visitors to use as hygiene. Nor any extra incentives made to make our stay better.

I like that they have a fridge in the room but no coffee maker... thats a first The place had cock roaches and bed bugs i woke up the other day covered in bites only stayed one night I wouldn't have stayed again if I had too. Got a video of a cockroach running across my bed at 4 in the morning didn't sleep a bit after that. Very gross place and creepy with the painting on the wall...

Very good

The place had cock roaches and bed bugs i woke up the other day covered in bites only stayed one night I wouldn't have stayed again if I had too. Got a video of a cockroach running across my bed at 4 in the morning didn't sleep a bit after that. Very gross place and creepy with the painting on the wall...

AC did not seem to work :( wish there was a warning ahead of time about all the road work, made it really hard to get an uber

Great comfort. For anyone Jewish and observant, the following was really great. 1. Right next to the Washington Chabad Center. 2. For Shabbat, it's easy to walk up the stairwell. 3. The room is light, so not a problem on the Shabbat General 1. good electrical plugs 2. great shower and bathroom 3. near public transit 4. very helpful staff 5. competitive pricing It would be useful to have two chairs in the room, not just one. When you are a couple, where is the second person supposed to sit? For room 507, the sink faucet was dripping. Easy to fix

The property was located in a good location, walkable to many restaurants and stores. The staff were super friendly and helpful for recommendations. The price was super affordable too compared to other hotels around the area.

The property was located in a good location, walkable to many restaurants and stores. The staff were super friendly and helpful for recommendations. The price was super affordable too compared to other hotels around the area.

Great comfort. For anyone Jewish and observant, the following was really great. 1. Right next to the Washington Chabad Center. 2. For Shabbat, it's easy to walk up the stairwell. 3. The room is light, so not a problem on the Shabbat General 1. good electrical plugs 2. great shower and bathroom 3. near public transit 4. very helpful staff 5. competitive pricing It would be useful to have two chairs in the room, not just one. When you are a couple, where is the second person supposed to sit? For room 507, the sink faucet was dripping. Easy to fix

Pleasant

They had continental breakfast, but it wasn't free and the rooms didn't have microwaves nor were there any in the lobby. Overall everything else was great!

Buen hotel, buena ubicación, la oferta gastronómica es muy básica.

The staff was so slow in assisting guests. I had to wait 20 minutes until the receptionist checked in someone before me, and it also took him very long time to check me in. He also didn't speak proper English. It was difficult to communicate.

The AC was cool

Modern, trendy, boutique hotel. Great price, central location. Staff were very helpful and friendly. There was an error with my reservation and they made every effort to correct it. I would stay again.

Under new ownership, so there were a lot of issues finding reservations that were booked before the merger. The tv in my room didn't work and the elevator is a bit rickety.

I arrived at the front desk and was given a key that did now work. Had to get down and get a working one. Was charged $30 extra at checkin for nothing. The room was at 81 F! Had to go down again and ask for someone to come up and turn on the A/C. There was no regular bed in the room, 4 bunkbeds!!! Location of the hotel is great.

Good

The hotel room was spacious and clean. The location was great and I had a great salad at the hotel restaurant. The hard part was that the hotel changed over from the Generator Hotel to the Rendale Hotel with new management during the weekend that I stayed there. There was confusion.

Very friendly helpful staff, the room was clean and the cafe in the lobby was awesome!

I stayed in a one-room king bed, which was comfortable overall. Housekeeping comes daily unless you place a do not disturb sign, and they did a good job for the most part. There were a few small areas where cleaning could have been more thorough. I noticed a couple of crumbs and things on the floor upon check-in, especially in corners and crevices. Overall, it was a good stay. The hotel did have a slightly eerie vibe at times, but that could have just been my experience traveling alone. The location is a big plus, it’s within walking distance to great spots, and I felt safe walking around, even at night.

The noise outside the room was intolerable.

Comfortable room, nice outdoor cafe/patio and lobby lounge area

clean, quality was for the price

Hotel is changing ownership (March 2026). I had 2 rooms reserved for my family. The hotel manager canceled one of my rooms thinking it was a duplicate, even though both were pre-paid. After an hour chatting with Expedia and the front desk and escalating to the property manager (Tim), we realized Tim canceled my resy. An hour wasted. Tim did nothing to compensate us for his error. My kid's room had no towels, no soap, no TV, and the in-room phone didn't work. Hotel is just OK otherwise---OH, there is a "resort fee" even though this isn't a resort. I would avoid.

I found the bed and bedding comfortable and the shower quite good! Hot water came up to the 9 th floor sink & shower quickly and consistently. Drinking glasses and a coffee maker were missed items, typically found in hotel rooms at this price point. The lobby is bright and welcoming but the decor of the hallway leading to my room was sort of dark and dreary and could use some brightening up. Overall, a good convenient choice.

Great and well located hotel

Check in wasn’t as easy, they told me I had to wait until 3:00 pm ( even though I arrived at 2:54pm) and after waiting about 30 mins they were unable to complete bc rooms were not ready so I decided to drop my luggage and once I came back at night, it was fine and I got my room.

The property was in the middle of some form of switch over, so the front desk had no idea what they're doing with the billing, after assuring Me 2 days in a row that housekeeping would clean the room, they never did, the refrigerators don't work, the TV didn't work, the bottom of the tub was flexible plastic that bent, overall a very poor.

Renovated Hotel, very nice decorative designs

Got too busy to make my wake up call I was told but Sean at reception was super nice and helpful

I was asleep then two woman start agrue

I don’t know what the hotel will be like in the future, they just got bought out by another management company. However, when we stayed there was a horrible mold smell everytime you turned on the water, and no working ventilation in the bathroom. No coffee machine or microwave in the room either. They have a restaurant and cafe in the hotel but their prices are outrageous. BIGGEST ISSUE: hidden fees. There was a $130 “facility fee” that we were charged upon arrival that was not mentioned on Expedia. Then on top of that, there’s a $50 a day parking fee for the garage below which the parking fee was not upfront either. Staff are friendly, but the rooms are only cleaned every 3 days unless you ask for extra cleanings and new towels. I’d personally recommend going to a slightly more expensive hotel that won’t have the hidden fees, and will have a coffee machine in the room or even free breakfast because it’ll end up being cheaper in the long run. But again, all of these things could change over the next year as the hotel itself is changing naming and updating things.

clean

this place is a scam

Overly priced. Can't eat in dorm rooms. Coming in and out at desired times is not ideal. Seems like because you stay in a dorm room you had a curfew too. Front desk was not very accommodating. Security guy was nice.

My favorite hotel in DC. Staff is exceptional, Tina, Baby, Danny, Reyna and the housekeeping staff make every visit wonderful. The restaurant and the coffee shop are top notch. Best value and experience in DC!

The staff was very helpful and friendly! I loved the common spaces - there was plenty of comfortable room to set up my laptop.

My concern was that I left a wedding ring at the property during mt last visit, I called, described it, and was told that it was located in my room. Upon my return this time, I twice asked about the ring. Each time I received a nonchalant reply: 1. You have to check with housekeeping and they leave early and 2. Did you contact us about it? (Affirmative, I was told that it is here?) We don't have it. (No searching - Do you have a lost and found?) We don't have it. No real interest in looking or attempting to assist.

Not worth the price. Added "property fees" at check in, did not provide standard toiletries (could purchase), no coffee maker or microwave in the room.

Great

NO HOT WATER

NO HOT WATER

yikes. everything here is a landlord special. the woman at the front desk wasn’t very nice either. i used expedia to book the room and pay, and when i got there to check in she said she needed to charge me another $30 for a “facility fee.” i asked her what that fee was for and she never actually told me.

yikes. everything here is a landlord special. the woman at the front desk wasn’t very nice either. i used expedia to book the room and pay, and when i got there to check in she said she needed to charge me another $30 for a “facility fee.” i asked her what that fee was for and she never actually told me.

Location was great, and the room was lovely. Of course, there was no hot water during our stay, but they comped our on-site parking and provided us with a kettle to heat up water for showers. Appreciated the service despite the water situation. Would definitely stay again!

Location was great, and the room was lovely. Of course, there was no hot water during our stay, but they comped our on-site parking and provided us with a kettle to heat up water for showers. Appreciated the service despite the water situation. Would definitely stay again!

The room was great for the money it had everything we needed. Can be noisy at time but had ear plugs so not a problem. We carry then in every hotel now as you never know. It was an ideal location for the event we were attending.

The room was great for the money it had everything we needed. Can be noisy at time but had ear plugs so not a problem. We carry then in every hotel now as you never know. It was an ideal location for the event we were attending.

The hot water was broken and there was a big dip in the middle of the bed

The hot water was broken and there was a big dip in the middle of the bed

Great place, very hospitable lobby with a lot of seating space and nosh options. Room clean and bed terrific. Problems: TV shows channels in menu that then don't work. And NO HOT WATER on Friday morning at 9:30. Had to take a very quick cold shower without (a much needed) hair wash.

Great place, very hospitable lobby with a lot of seating space and nosh options. Room clean and bed terrific. Problems: TV shows channels in menu that then don't work. And NO HOT WATER on Friday morning at 9:30. Had to take a very quick cold shower without (a much needed) hair wash.

No hot water other then that it was ok staff was very pleasant me and yes i knew beforehand BUT they should of paid for the inconvenience to go to another hotel close to where i needed to be at same price

No hot water other then that it was ok staff was very pleasant me and yes i knew beforehand BUT they should of paid for the inconvenience to go to another hotel close to where i needed to be at same price

The room was nice, but the TV didn’t work well. The sound kept cutting off frequently for a few seconds. Engineers replaced the TV, but the issue continued. There were only 41 or so channels and they didn’t all work. They could use new TVs. I wanted to connect my Xbox into the hdmi but for some reason the TV default volume was set to 100 if you used your own device which was insanely loud and you could not adjust it. Besides that the room was nice, clean, and the bar downstairs was also very scenic. However one of the main reasons I chose this hotel was hoping the TV would work well.

The room was nice, but the TV didn’t work well. The sound kept cutting off frequently for a few seconds. Engineers replaced the TV, but the issue continued. There were only 41 or so channels and they didn’t all work. They could use new TVs. I wanted to connect my Xbox into the hdmi but for some reason the TV default volume was set to 100 if you used your own device which was insanely loud and you could not adjust it. Besides that the room was nice, clean, and the bar downstairs was also very scenic. However one of the main reasons I chose this hotel was hoping the TV would work well.

There was no hot water for the last 3 days of my stay, no change of beddings over a 6 nights stay, would definately not desire to come back.

There was no hot water for the last 3 days of my stay, no change of beddings over a 6 nights stay, would definately not desire to come back.

It was a shared room with three roommates. We all got along fine. The front desk staff, Tina and Audrey were wonderful and actually remembered my name. They made my stay wonderful! Also, the maid that cleaned our room had the opportunity to take my watch that I’m mistakenly left on the tub. Very honest and kind. Nothing but good to share her about my experience here.

It was a shared room with three roommates. We all got along fine. The front desk staff, Tina and Audrey were wonderful and actually remembered my name. They made my stay wonderful! Also, the maid that cleaned our room had the opportunity to take my watch that I’m mistakenly left on the tub. Very honest and kind. Nothing but good to share her about my experience here.

Tried staying in one of those bunk bed, 4 random people room. Such a weird experience. I was assigned bed number 2. Came into the room, my bed was occupied, and I asked quietly: anyone here? This girl was staying in my bed, and apologized, asked if I can take her bed number 4. I said ok, was very tired from traveling. Quietly went to bed, closed my curtain. At midnight this other random guy came in, and occupied bed number 3, above me. He fell asleep instantly and started snoring and farting non stop. I took my stuff and left at 4 am. Asked for single room. It was so disgusting. Another thing, both days they didn’t have hot water, it just ran for 30 seconds and then cold water for 2 hours…

Tried staying in one of those bunk bed, 4 random people room. Such a weird experience. I was assigned bed number 2. Came into the room, my bed was occupied, and I asked quietly: anyone here? This girl was staying in my bed, and apologized, asked if I can take her bed number 4. I said ok, was very tired from traveling. Quietly went to bed, closed my curtain. At midnight this other random guy came in, and occupied bed number 3, above me. He fell asleep instantly and started snoring and farting non stop. I took my stuff and left at 4 am. Asked for single room. It was so disgusting. Another thing, both days they didn’t have hot water, it just ran for 30 seconds and then cold water for 2 hours…

No hot water entire stay!

No hot water entire stay!

We definitely enjoyed our stay. It's a very walkable area. The morning baristas were very kind and great coffee or breakfast made right in your hotel lobby. That's a bonus in my book! We would book again.

We definitely enjoyed our stay. It's a very walkable area. The morning baristas were very kind and great coffee or breakfast made right in your hotel lobby. That's a bonus in my book! We would book again.

Very clean rooms and staff at front desk especially Tina are very helpful in accommodations and making your stay feel like home. I will make Generator Washington my first choice every time i visit DC and recommend for anyone who is going to visit DC.

Very clean rooms and staff at front desk especially Tina are very helpful in accommodations and making your stay feel like home. I will make Generator Washington my first choice every time i visit DC and recommend for anyone who is going to visit DC.

This was the 2nd year in a row we had issues with the hotel. Last year a water pipe caused no water and this year no hot water which made us have to move hotels and incur more expenses for our trip.

This was the 2nd year in a row we had issues with the hotel. Last year a water pipe caused no water and this year no hot water which made us have to move hotels and incur more expenses for our trip.

They should give me a refund

They should give me a refund

Hot water wasn't working. We weren't given any timeline for a fix or any other support. Got a refund and left.

Hot water wasn't working. We weren't given any timeline for a fix or any other support. Got a refund and left.

Good

Good

Was there for a conference, which is a social event... Ya i want a full refund for the rest of the stay not just 169 ( state and tax]

Was there for a conference, which is a social event... Ya i want a full refund for the rest of the stay not just 169 ( state and tax]

I will say that one of the manager ladies was sympathetic to my suffering, I found that most of the top management in general did not want to do what was in their power to help solve this crime… to clarify, my wallet was not left in plain sight, my rights to privacy were violated as the thief went through my belongings however some of the staff decided to lecture me about the privacy of the suspected thief. Hope this never happens to any one who risks a stay at a hostel, remember that you may experience a particularly hostile atmosphere from some of the staff, especially if you find yourself in such a situation. Although I will say that the lady at the cafe was nice, offering me free breakfast given that I was missing all my cash and credit cards. Overall, I will stay away from hostels… too much risk, not worth it.

I will say that one of the manager ladies was sympathetic to my suffering, I found that most of the top management in general did not want to do what was in their power to help solve this crime… to clarify, my wallet was not left in plain sight, my rights to privacy were violated as the thief went through my belongings however some of the staff decided to lecture me about the privacy of the suspected thief. Hope this never happens to any one who risks a stay at a hostel, remember that you may experience a particularly hostile atmosphere from some of the staff, especially if you find yourself in such a situation. Although I will say that the lady at the cafe was nice, offering me free breakfast given that I was missing all my cash and credit cards. Overall, I will stay away from hostels… too much risk, not worth it.

Overall a good deal considering my conference was across the street at the Washington Hilton. However, the environment is somewhat tricky, depending on what types of people you’re randomly assigned to share the room with…

Overall a good deal considering my conference was across the street at the Washington Hilton. However, the environment is somewhat tricky, depending on what types of people you’re randomly assigned to share the room with…

They did not offer free breakfast, wash cloth, or accessories.

They did not offer free breakfast, wash cloth, or accessories.

Clean room and friendly staff

Clean room and friendly staff

Good, reasonable place

Good, reasonable place

Staff is awesome especially Tina. Tina is resourceful and very nice. Thank you all.

Staff is awesome especially Tina. Tina is resourceful and very nice. Thank you all.

Great location and friendly staff. Room is comfortable but no frills. Not a complaint but know there is no lotion or hair conditioner in the rooms. That is not a bad thing, just something to know. Also, the lighting was very dim. Otherwise, excellent.

Great location and friendly staff. Room is comfortable but no frills. Not a complaint but know there is no lotion or hair conditioner in the rooms. That is not a bad thing, just something to know. Also, the lighting was very dim. Otherwise, excellent.

Too expensive…

Too expensive…

Very clean room, budget-friendly, excellent service

Very clean room, budget-friendly, excellent service

Good for the price!

Good for the price!

Bad

Bad

Room was nice. Odd how much they charge you for miscellaneous things that I thought should have been included. Otherwise good. Nice view.

Room was nice. Odd how much they charge you for miscellaneous things that I thought should have been included. Otherwise good. Nice view.

Bad experience, no central heating unit, roomates were constantly arguing about the temperature. Couldn’t even sleep peacefully. Don’t recommend

Bad experience, no central heating unit, roomates were constantly arguing about the temperature. Couldn’t even sleep peacefully. Don’t recommend

I saw cockroach in my room

I saw cockroach in my room

Comfortable room, convenient safe location about ten minute walk from Dupont Circle Metro station, lots of restaurants nearby, friendly staff, nice lobby for sittting or meetings, cozy cafe although a bit pricey. And a pool- always a treat!

Comfortable room, convenient safe location about ten minute walk from Dupont Circle Metro station, lots of restaurants nearby, friendly staff, nice lobby for sittting or meetings, cozy cafe although a bit pricey. And a pool- always a treat!

I didn’t like it

I didn’t like it

Personable service. Clean rooms and bathroom.

Personable service. Clean rooms and bathroom.

rooms had strong moldy/damp smell

rooms had strong moldy/damp smell

Great hospitality and wonderful costumer service, the receptionist was awesome and he treated everybody niece with patience and understanding.

Great hospitality and wonderful costumer service, the receptionist was awesome and he treated everybody niece with patience and understanding.

The rooms are small but very adequate. There is a gap under the door that lets light in. The lights that are controlled by the switch by the door are minimal. Making it a little tricky to navigate. The bed is on the soft side, and you will sink in the longer you lie there. It isn't too loud considering it is in a city. The curtains do block out the light well. There was an incident one night where my neighbor got evicted at 11 pm. Management never said anything to me. It was unnerving to have the police there. The peephole is also very high up in the door.

The rooms are small but very adequate. There is a gap under the door that lets light in. The lights that are controlled by the switch by the door are minimal. Making it a little tricky to navigate. The bed is on the soft side, and you will sink in the longer you lie there. It isn't too loud considering it is in a city. The curtains do block out the light well. There was an incident one night where my neighbor got evicted at 11 pm. Management never said anything to me. It was unnerving to have the police there. The peephole is also very high up in the door.

Clean

Clean

Excellent value with the capsules. And whoah, super talented salsa dancers at the club on friday nights. Free!

Excellent value with the capsules. And whoah, super talented salsa dancers at the club on friday nights. Free!

Never got to check in because the room wasn’t what we paid for, the staff was no help and they wouldn’t issue a refund. Terrible service and communication

Never got to check in because the room wasn’t what we paid for, the staff was no help and they wouldn’t issue a refund. Terrible service and communication

FYI I didn't have breakfast at the hotel but I imagine it's good, overall was an excellent day loved the hotel for the price it was just unbeatable

FYI I didn't have breakfast at the hotel but I imagine it's good, overall was an excellent day loved the hotel for the price it was just unbeatable

Excellent traveling option!

Excellent traveling option!

Great room

Great room

overall good value and experience.

overall good value and experience.

The room was nice and clean. Staff were friendly. The Hotel is in a good location being close to the DuPont circle metro station.

The room was nice and clean. Staff were friendly. The Hotel is in a good location being close to the DuPont circle metro station.

Staff and room are good enough.

Staff and room are good enough.

The senior front desk staff were particularly helpful. The omission of a bathroom fan meant that the bathroom depended on central air to dry off. I think this could lead to retention of the chemicals in the cleaning sprays used in the bathroom. I found myself sneezing a lot in that environment once warm air was circulating. My one pet peeve was the way towels were handled at the front desk. To me, towels should always be handled with the utmost care, following proper sanitation protocols, as these come into intimate contact with a person’s body. Proper protocols from the laundry room to being handed to the guest. I do realize the handling of these items are not of the highest standard in other hostels as well - laid out in the open by the front desk, laid on receptionist countertops and notebooks like a car wash rag. Hostels need to do better in this regard generally.

The senior front desk staff were particularly helpful. The omission of a bathroom fan meant that the bathroom depended on central air to dry off. I think this could lead to retention of the chemicals in the cleaning sprays used in the bathroom. I found myself sneezing a lot in that environment once warm air was circulating. My one pet peeve was the way towels were handled at the front desk. To me, towels should always be handled with the utmost care, following proper sanitation protocols, as these come into intimate contact with a person’s body. Proper protocols from the laundry room to being handed to the guest. I do realize the handling of these items are not of the highest standard in other hostels as well - laid out in the open by the front desk, laid on receptionist countertops and notebooks like a car wash rag. Hostels need to do better in this regard generally.

It's nice and clean, restaurants ( besides the one at the hotel)in close walking distance

It's nice and clean, restaurants ( besides the one at the hotel)in close walking distance

Picture of room didn’t match site. Very dim lighting; hvac too hot or too cold. Poor setup for getting any work done on laptop. Desk reluctant to print more than two pages in lieu of real business center.

Picture of room didn’t match site. Very dim lighting; hvac too hot or too cold. Poor setup for getting any work done on laptop. Desk reluctant to print more than two pages in lieu of real business center.

Great place for a work trip or casual site seeing! Transportation is easy to access, room is quiet and clean and the staff is so helpful and kind! Will be back for sure!

Great place for a work trip or casual site seeing! Transportation is easy to access, room is quiet and clean and the staff is so helpful and kind! Will be back for sure!

All good

All good

No air conditioner

No air conditioner

Saturday night front desk man impolite, just short demeanor and seemed annoyed. Also phone did not work in the room. Completely could not call for help W front desk or anything . Everything closed earlier than advertised in the hotel.

Saturday night front desk man impolite, just short demeanor and seemed annoyed. Also phone did not work in the room. Completely could not call for help W front desk or anything . Everything closed earlier than advertised in the hotel.

Clean room, friendly staff. I’ve paid more for worse.

Clean room, friendly staff. I’ve paid more for worse.

Always love it here

Always love it here

Amazing location and better staff, Tina Amanda and Kathy

Amazing location and better staff, Tina Amanda and Kathy

Unique concept! Room was clean, new interior, bathroom ok, clean. There is cafe down in the 1st floor. Roommate cooperative, they know what they do.

Unique concept! Room was clean, new interior, bathroom ok, clean. There is cafe down in the 1st floor. Roommate cooperative, they know what they do.

No coffee machine. Great view if you get the right room. Shower is meh. Clean enough. Stagg is fine. But the no coffee machine is a big reason not to stay again.

No coffee machine. Great view if you get the right room. Shower is meh. Clean enough. Stagg is fine. But the no coffee machine is a big reason not to stay again.

The quad was fine and the staff were great. There was an elevator out, so that was a bit inconvenient. I enjoyed my stay and would recommend to others!

The quad was fine and the staff were great. There was an elevator out, so that was a bit inconvenient. I enjoyed my stay and would recommend to others!

I stayed at Generator for 3 nights and not ONCE did they clean my room. I put the “please clean my room” sign on the door and left early every morning around 8:00–8:30am, and nobody bothered to come. My room stayed dirty the entire stay. Also, the water in the showers for the last TWO days was cold. This is not a cheap hostel where you expect zero service — this is supposed to be a hotel. I’ve stayed in dozens of places all over the world and I’ve never had a place ignore cleaning requests like this. And when I complained, they didn’t offer any compensation or anything at all. Zero accountability. They clearly don’t take cleaning seriously and they don’t care about customer experience. Absolutely do NOT recommend. I regret staying here.

I stayed at Generator for 3 nights and not ONCE did they clean my room. I put the “please clean my room” sign on the door and left early every morning around 8:00–8:30am, and nobody bothered to come. My room stayed dirty the entire stay. Also, the water in the showers for the last TWO days was cold. This is not a cheap hostel where you expect zero service — this is supposed to be a hotel. I’ve stayed in dozens of places all over the world and I’ve never had a place ignore cleaning requests like this. And when I complained, they didn’t offer any compensation or anything at all. Zero accountability. They clearly don’t take cleaning seriously and they don’t care about customer experience. Absolutely do NOT recommend. I regret staying here.

The place was nice. It had much needed personality unlike others. It looked like they cleaned up and personified another existing chain hotel. It’s offers plenty of options as far as places stay. I’m a huge fan of this. Although I won’t use dormitory accommodations, it’s perfect for students visiting the area. On top of this, the classic choices are available. I would recommend trying it out but like I said, my experience is limited. The hotel had a cool coffee bar and a cute restaurant and a bar inside. I didn’t visit either but would have been worth so if so we’re staying longer.

The place was nice. It had much needed personality unlike others. It looked like they cleaned up and personified another existing chain hotel. It’s offers plenty of options as far as places stay. I’m a huge fan of this. Although I won’t use dormitory accommodations, it’s perfect for students visiting the area. On top of this, the classic choices are available. I would recommend trying it out but like I said, my experience is limited. The hotel had a cool coffee bar and a cute restaurant and a bar inside. I didn’t visit either but would have been worth so if so we’re staying longer.

5 star hostel

5 star hostel

OK!

OK!

Clean and nice

My roommates were friendly and kind. I enjoyed my short stay.

Small room, water temperature kept changing when I showered

Great press place

Best value in the area. Perfect for college break vacation.

Clean . Staff are great. Nice bar

Did not provide wash rags or have a top sheet on the bed.

Has a great bar the rooms are clean, and staff make it a high recommendation, Tina the manager and Amanda in the cafe

The manager Tina and Amanda in the cafe

Good breakfast. Hope it was healthy.

Staff completly helpfull.

.

It's a 2 mile walk to the museums, but so much to see and do along the way that it didn't feel near that long. Also, considering the age of the building the rooms were in excellent condition, showing no signs of wear and tear that you'd see at most hotels half its age. Very pleased and will definitely recommend and return.

The room was clean n the staff was helpful.

Air conditioning down, staff very rude.

Right price good value good location I would stay again

This time No air conditioning but the service was good

I like the location of this hotel, the staff are very nice, and the room was a nice size and very clean. (It's close to Dupont Circle and the metro. You can also walk downtown easily) However, I encountered many problems. First, I arrived at the hotel and discovered that there was no air conditioning during a very humid week. They did provide a fan and the window could open. In addition, I was given the option to be refunded and find another hotel. Arriving late at night, I wished they had told me sooner. It was too late to handle that after a very long day of travel. Second, the hair dryer broke on the first day and then after cleaning the room, didn't leave any towels or a fresh robe. I had to chase down staff to get a towel. One evening a person who likely had been out drinking was banging on my door, insisting it was their room. Had to call the front desk and they sent up security. The wifi was also very spotty and I was staying in the hotel because it was recommended by the university running the conference I was attending in D.C. Some of the conference was on zoom, so not knowing whether the wifi would work created additional anxiety. Lastly, the fridge stopped working on the last night of my stay. In each instance, staff responded promptly and calmly, but it was just too much in the end. The management needs to look at making sure all rooms are properly cared for. This hotel could be a great place to stay with better oversight.

Convenient location, clean, great price

No ac all weekend. Smh

A c was broken

I unfortunately encountered bedbugs bites in my hostel whilst staying here. This was very uncomfortable and disappointing as the hotel its self was very nice. This was confirmed by a doctor and this unfortunately caused me a week of discomfort.

Nice room great location love the modern concept of graffiti

The airacondition was not working was bad beside I saw. Big fat rat outside closed to the door I inform the front desk

The restaurant is good.

These propertiy is not a hotel it is a hostel. No tea and coffee in the rooms the swimming pool is awful. Some of the young staff are helpful. There was no air con due to it breaking down. For them to contact you the night before you travel does not give you time to seek another hotel or claim your money back. Location is good. But great for young people.

AC was broken and it was super hot in the entire hotel when we got there with no prior notice, and no fan in the room. Only options were to refund and cancel or stay and pay full price. When we went to check our room, it was a completely different room than what I had booked and nothing in the hotel was nearly as nice as it seemed online

There was no AC, which was communicated before checkin but too late to make other arrangements, didn't offer cold water or anything to help. Nothing off of bill - construction began at 9 pm and my Queen bed was 2 twin beds pushed together and was not comfortable.

Save your money. The air-conditioning was out—which was unfortunate and unpleasant—but even beyond that the staff was rude and unhelpful, particularly in light of how miserable the stay already was. There are much better places to stay in DC. Recommend you stay elsewhere!

During our stay, the whole hotel was having issues with air-conditioning, which resulted in very warm rooms and communal areas. They provided a fan to guests, but it was hard to sleep since the rooms had almost no air circulation (no fresh air from outside). From a chat with other guests, this was going on for at least a week, which makes the situation even worse: how can a hotel take such a long time to restore comforts such as AC to their guests. Also, although it is listed with swimming pool, it closes from 1st September. This is not mentioned at any point during booking. Although we had these two major issues during our holiday stay, they have not offered anything to compensate for this besides the option to cancel/refund. We couldn't even consider this option since we were only informed one day before, while already travelling, not giving us much time to re-plan the trip.

Good hotel, service and staff were great. Nothing to complain about

Whilst the property offers useful facilities such as lounge areas, the bar and pool, this was significantly let down by the lack of air conditioning. I was only informed of this on arrival, not beforehand, which mean that both sleep and relaxation were heavily disrupted. Very unreliable.

That was amazing and I’ve always been a fan of the generator hostle. The only thing was that the AC was out. Things happen . We made the most of it though! I’ll be back!

They were out of AC however did not accommodate with bottle of water in each room to help refresh. They put a little beverage dispenser with cup next to it all the way downstairs.

Place

AC was broken

Hotel had not had air conditioning for four days but did not tell anyone making reservations until they arrived. Had to find another hotel in the middle of the night because it was not habitable in the summer heat. Very unprofessional.

Terrible experience I had

No air conditioning/ no prior notice until we arrived and were told to simply find other accommodations… just horrible customer service…last time I will ever use hotels. Com

This is unacceptable, they knew he is new in town, and it is hard to get another hotel at that time. Very disappointed about the overall experience.

The ac was out

It has very friendly staff, and good vibe.

F

When I arrived, I was told that the air conditioner does not work and I went to the to check the room and it was like a sauna, and they did not even offer me a regular fan and I had to cancel my trip the reception was so rude to me such a shame

this is a bare minimum hotel that is not the patio on site pool area is falling apart and the desk on one side is rotting its a 1 start hotel

I absolutely loved my stay at Zena!! Great staff, Great room, Great vibes!! All around great vibes. I will definitely be staying at Zena every time I visit DC.

Highly recommended!

The next day at breakfast was the same thing. Any curveball order the staff was on top of it. I kept changing seats in the luxury designer lobby, terrace and cafe because everywhere to sit was so appealing. The guests and staff all seem dynamic and fun.

1) Mosquito control at the pool - bug repellent given by front desk IS appreciated, but electric bug zapper would be the better answer 2) Sanitizer dispenser in lobby - why is it empty?

Nice stay. Room was a bit hot

I love the vibe here. The staff is awesome. It is a great place to hang out and work while traveling. Good dinner restaurant. the breakfast is good, but expensive for what you get.

Very good experience

They refuse to honor advertised prices, tack on hidden fees for things you don’t need or want, and then tell you to “call the people who referenced us” instead of taking responsibility. I even watched another guest go through the exact same mess, so this isn’t just bad luck—it’s how they operate. It’s sad this hotel gets recommended. When you finally arrive, you realize everything isn’t what it seems. Next time, my money goes to Hilton.

Clean n nice

Excellent

Bed was also very odd with a disfigured mattress.

excellent value, good beds and bedding, excellent showers, close to public transport and restaurants.

It was nice. The room smelled like a dog though and the bathroom was not clean. Parking was expensive and an inconvenient to get out. It was a nice hotel very cute.

Very nice place, perfect if you just need a safe place to crash in D.C. for a night.

Great price point! Clean rooms--nicely renovated! Centrally located. But not an adult weekend get away unless your plan is to sleep and go site seeing or hang out with friends/family who live in DC.

Great place- economical cool clientele

Pool

Ok condition

The rooms were very hot. The halls were very noisy. It was very humid to the point the sheets felt wet. Honestly the only reason we stayed was because the location was convenient. Wouldn’t recommend there’s definitely better.

The area is very safe and convenient. The building is a little out-dates but doable. Very nice and helpful staff.

Flat pillows lowkey. There’s restaurants there and all around so food is easy to access

Good

Nice place

for the mixed dorm no shampoo or soap are default

Good property

The pool was nice except for the genius who decided to have crepe myrtalsin the landscape. The pool was full of flowers?

The property was super close to the subway/train, and the beds were nice.

Perfect for our needs and convenience

Oh and if you order a cold drink from the cafe next door it is worth getting light or no ice. I finished my drink before I had finished walking down the driveway

The hotel stay was ok. The hotel needs to have a ice machine(s) available for guest to utilize.

Great place to stay

Return stay and would reserve again.

The bed was extreamly comfortable and I would book here again or at any other Generator property based on this stay. If you are unsure about sleeping in a mixed gender room, do not book it. My experience was absolutely fine, some might not know if it is a problem for them until they are in the room though. So if you are not 100% okay with a mixed-gender space for sleeping, go for a single-gender room if its available.

I appreciate the price, the amenities, and the accommodations. I enjoyed using the pool and gym.

No washcloths and a limited number of towels!

Perfect

Loved would definitely recommend

Great location

When I found this place on Hotels.com the website advertised "all fees included" in the final price advertised. What they dont tell you that when the hotel asks for $100 deposit they dont mention that its actually a "facilities fee" which they take a big chunk of the deposit. I've tried contacting Hotels.com about this issue but it hasnt been resolved. So its false advertising that "all fees included" Hotels.com shows. Better to stay at a place that shows you all the fees upfront rather than doing backend sneakiness.

It was very dirty and some of the staff were very rude. My bedsheet had holes and the bathroom was filthy. But the location was good and very convenient.

Comfortable and clean hotel

This hotel does not provide wash rags for your body. Only hand towels. They do not clean your room until 3 days of your stay. if you need to sleep for ONE night and don’t plan on showering properly then this might be the place for you. Me and my boyfriend stay here and for our 2nd time in DC and this was NOT worth the price. $400 for somewhere we wouldn’t stay for more than a day if we didn’t already pay for it.

The staff in the restaurant/bar were not welcoming however and overcharged me for my drinks. It also closes at 9pm, so I ended up spending my money at McClellans down the road - very friendly and great selection of drinks!

Parking was convenient but that was an extra fee

Nice

Clean and centrally located

Highly recommended

Highly recommended

Coffee shop was great.

The hotel was ok. No tv, at all, outlets inside my cube had no power. AC was not great. It worked but it was still warm in the room even though it was set as low as it could. The location itself isn’t so great. Not a lot of fast food options near by. No bike or scooter rental right by it, there is one 2 block away.

.

Friendly. Well located.

It had no complementary breakfast, Cafe location right inside was too expensive. Hotel had more of a studious vibe, which is good.

Wonderful

Everything was nice.

I was staying in the 4-bed dorm and they beds are very comfortables! the lighting in the room is limited if you close the blinds ( due to the heat we had to close them) but we had a great view of the Washington monument.

Checked in between 6pm-7pm, dropped my bag in the room and left out for dinner with a friend. When I got back around midnight, the room was so hot that I was dripping sweat so badly. I grabbed my stuff and complained to the front desk. He said that he had gotten complaints about the heat around 8pm from others but that they decided to stay. I told him that just because they decided to stay when the heat was bad in their rooms, doesn’t mean that I am bad for not wanting to endure the same. He said that maybe I should have not decided on a shared room and directing that this is all my fault. He refused to give me any receipts. This ended around 2am, so nothing else is open. I ended up having to keep my reservation “technically checked in still” just to sit in the lobby till morning. Was reminded not to sleep any in the lobby. This is my first time staying in DC for leisure only to have one of the worst hotel stays of my life. The bathrooms in the rooms don’t even have shampoo and body wash/soap! (Which they don’t disclose on their site). I highly recommend nobody stay here. The hotel will fight me on a refund, so I doubt I’ll get even half a refund. 0/10

PS if you are there on a Sunday there is an amazing farmers market at DuPont circle entrance to red line!

Parking wasn’t the best but everything else went very well!

It was clean.

Just okay

This hotel was SO COOL! The vibe was incredible in the lobby - secruity round the clock -- space to work and sit and chat and connect and eat and drink. Rooms were clean and the AC was amazing. 10/10 would come back here again!

Even after the management told us a technician was taking care of the problem it took complaints from several guests before anything was done. No comp no changing rooms. The ceiling was peeling, no ventilation in the bathroom, some of the staff was rude, will not go back or recommend.

If I could give it 0 stars I would. Palm sized roaches outside right at the entrance, rats scurrying from the cafe outside across my feet, a roach immediately upon entering our room, the room smelled like chlorine and bleach as soon as we walked in and was incredibly humid. I’m from Jersey, I’m used to NYC rats and their audacity but this was on a whole new level. The amenities had no rhyme or reason to them. Website said the bar closes at 12 or 1 am on Friday or Saturday nights and both nights we were there it was closed by 11 and 7 pm respectively. And the pool was closed by 8 pm. So if you don’t plan on staying at the hotel all day to get a chance to catch any of the amenities, don’t even bother booking this property. And the water had absolutely no pressure in the shower. The sink had better water pressure and would splash all over me every time I turned it on, meanwhile the shower trickled out like it had a weak prostate. Further, the Expedia price quoted me at $423 for our weekend stay “including taxes and fees” but when I paid when I got there they charged me $481 claiming “property fees”. The signs outside and on the website say $50 for parking but then they’ll tell you it’s actually $65. So not only was this property feces covered in glitter, they make you pay as if it’s a luxury stay.

Good hotel with decent rooms and a nice outside area when you want to escape the city. Not in the heart of Washington but easily accessible. Nice restaurant area too. The only snag was the usual "extras" at check in

Expedia over charged me excessively with the nightly price of >$600 per night when the room is only like a regular hostel room. I understand this is a dynamic pricing and the platform such the blood of those who need to travel. When I checked the price just use google, the rooms only cost <$200 for computable period.