Holiday Inn Washington-Central/White House by IHG

Exceptional

The upgrade with extra small living room off to the side. Staff was very accommodating

Clean room. Quiet. Safe area. Staff very polite and helpful.

Very good

Very good

Exceptional

Check in was painless. The room was clean and well stocked. The bed was comfy. Sirens are audible day and night. I think this is just a part of DC. I can also confirm that slamming doors are audible, particularly in the morning hours as guests vacate the rooms. I think installation of some door closers might help. I appreciated the on-site laundry. The machines were free to use and detergent was available for purchase. The hotel location is good considering the price. The metro station is about 3 blocks away.

Location & staff met the mark. Also, an early check-in was absolutely needed and appreciated. Some of the facilities are evidently aged and the bathroom fixtures weren't the cleanest.

Good

Location & staff met the mark. Also, an early check-in was absolutely needed and appreciated. Some of the facilities are evidently aged and the bathroom fixtures weren't the cleanest.

Breakfast was not good and the bathrooms are outdated.

Great hotel. Close to the Lincoln Theater. Safe. Walked to all DC attractions. Would definitely stay here again.

The hotel was nice, location is good too 15 min walking from everything around comparing to price and parking was 53 dollars each night so it wasn't bad comparing to other hotels and location everything was good except the breakfast we must be aware of that the booking was only for two people with breakfast included and we were 4 people in the room ! We booked a room for three adults and a children 15yrs with breakfast included, but when we checked in the receptionist told us the breakfast is ONLY for two and we must pay for the additional two people 16.9$ each! this was unexpected

The hotel was nice, location is good too 15 min walking from everything around comparing to price and parking was 53 dollars each night so it wasn't bad comparing to other hotels and location everything was good except the breakfast we must be aware of that the booking was only for two people with breakfast included and we were 4 people in the room ! We booked a room for three adults and a children 15yrs with breakfast included, but when we checked in the receptionist told us the breakfast is ONLY for two and we must pay for the additional two people 16.9$ each! this was unexpected

So upon booking this trip Expedia says total price with all fees included. This is 100% inaccurate! On top or the hotel and breakfast cost, I was told at the hotel I would have to pay an extra $53 a night to park AT the hotel. This was an extra $212 expense and was not included in my booking cost. The staff apologized but the only other option was to pay a parking garage fee elsewhere. The hotel was clean and the staff was friendly. We did not have access to the pool for unknown reasons. If I had to rebook I likely would not.

Bad

Bed was very comfortable and the washing machine and dryer were free. I should have read that the pool doesn’t open till Memorial Day (25th May). It was 35 degrees when we were there

Great Hotel. Great Location. Loved my chicken wing dinner at Johnny Rockets w/ 2 glasses of wine. I highly recommend this Hotel.

Unfortunately, the room had a very unpleasant odor that made the experience less enjoyable. We contacted the staff about it, but the only recommendation provided was to open the window, which didn’t really resolve the issue. Because of that, we likely would not stay at this particular hotel again or recommend it to others. We also found the wait staff at the attached Johnny Rockets restaurant to be less than hospitable during our visit.

Location and restaurant Rooms are in need of updating

The location. It was clean and modern

The location. It was clean and modern

Brothers trip, all was great. Pool was closed couldn’t go up there. Staff and room were great

The hotel skipped cleaning room for one day

Johnny Rockets being there. The garage being secured at night. There was a lot of repairs that needed fixing in our room. The windows were dirty in our room. We accidentally got to the hotel a day early and the woman at the desk was not even a little empathetic to us. Didn’t help us find a hotel for the night. Not good customer service.

Close to everything Nothing

Close to everything Nothing

It was a great location. Very clean, modern and comfortable.

Johnny Rockets being there. The garage being secured at night. There was a lot of repairs that needed fixing in our room. The windows were dirty in our room. We accidentally got to the hotel a day early and the woman at the desk was not even a little empathetic to us. Didn’t help us find a hotel for the night. Not good customer service.

It was a great location. Very clean, modern and comfortable.

I was there for a week and it was awful. Puddle of beer on nightstand when I checked in. LOUD starting at 7AM thanks to yapping maids, paper-thin walls, and slamming doors. A worker knocked on my door like the cops at 7AM one day thinking the room was empty, then called me rude when I slammed the door in his face. And the coup de grâce: a pipe broke and flooded my room, soaked my clothes. MOTHERF*** THIS PLACE.

Breakfast was good. Location is really really good. Close to metro and walking distance to white house. No downsides here.

Superb

Great location; excellent staff None

Nice rooms, good restaurant, great staff

Nice rooms, good restaurant, great staff

Very clean workers was very nice N/a

Very clean workers was very nice N/a

Everything was great!

breakfast The aircondioning did NOT work continuously As a result i woke up 2/3 times just to reset. Felt unrested all day

breakfast The aircondioning did NOT work continuously As a result i woke up 2/3 times just to reset. Felt unrested all day

Everything was great!

Everything was really nice and the staff is great and very helpful. The gym is there but really small and some of the machines don't work. The pool is also closed

Very good

Very good

No breakfast but good coffee… very safe area and walking distance to sites

room was excellent, breakfast buffet was great, location was right near all our events

Exceptional

room was excellent, breakfast buffet was great, location was right near all our events

Good

Exceptional

Very helpful staff

Very good

Very good

Very good

Exceptional

Staff was wonderful. Bathroom can use some fixing Bathrooms small and need work

Cost of parking

The room was clean and comfortable

That there was a Johnny rockets next door The staff sucked, it was so expensive for no reason, the hotel says pet friendly and harassed you after you checked in about the dog everytime you step out with thedog, super annoying, specifically the Filipino staff

Attached restaurant was good Expensive for a holiday inn.

Our water had whole punch in them when arrive home one of our carry on was soak with water bottle we left from the hotel with plus a plans spring bottle we bought

Room was quiet and comfortable. Breakfast was excellent.

Wonderful stay! The staff couldn’t have been more helpful and accommodating. Breakfast was extensive and the rooms were clean, large and there’s a wet bar! Conveniently located, Johnny Rockets on site and a little market that has anything you could ever need. We won’t stay anywhere in DC!

Breakfast was very convenient

Rooms are dated and with old A/C units. Room was not cleaned well.

No

Service, staff are very helpful

It is ok

Very good location, parking underground (for approximately $40/day - which I did not realize 😫), friendly staff and clean rooms. There’s a gym, snacks and frozen meals available 24-7, a retro diner in the hotel that has good burgers and also vegan options. The bathroom in my room had the BEST lighting on the mirror, made my makeup routine easy.

Great stay! Great location.

The cleaning staff was excellent. We wish there was a fan in the bathroom though.

It’s not clean , we saw some food crumbs under the bed while kids were playing

Pay for parking and price of staying

Is good

breakfast very good?

Welcoming staff. Easy check in. Clean room. Breakfast had a nice selection. Great location. Parking was a little crazy; tight underground parking. I’d recommend and my family and I would stay again.

On site staff were very helpful. Bathroom was small, but was clean and descent for price.

Location, early check in , restaurant , Not all breakfast included , two vouchers per stay. It needs to be clarified before booking

Excellet Hotel

Nothing it was a great trip

Staff was very nice and helpful.

Laundry services were convenient. Buffet breakfast was good. Night staff were awesome.

Staff don't filled up coffee and tea after they cleaned

Had one of the best breakfast selection. Only have an outdoor pool. Car charging station available in the front lobby; not in the parking garage. Overall, good place to stay in DC. Walking distance from most of the touristy places to visit.

I was initially given a room different than the one I had booked. The staff was accommodating to get me into the correct type of room. The room itself was fine, but showed serious signs of wear and tear. The shower was extremely slow to drain.

Nice hotel in a good location. A bit expensive. Parking costs a small fortune. The room was nice, cleaned daily with fresh sheets and towels. The location was convenient for our visit. The parking fee was ridiculous at $53 per night. We also got some traffic noise - we were on the 7th floor facing the street and during busy periods it was noticable.

I liked that the hotel was clean and the staff were very friendly I did not like that the hotel did not have a free breakfast and it was about an 8 minute walk to the nearest metro rail stop.

Tiene buena ubicación. Queda a 12 minutos de la estación del tren. Tiene un restaurant de hamburguesas en el lobby, muy conveniente para almorzar y cenar. Escogimos paquete con desayuno incluido, excelente. Tiene estación de café 24/7.

Nice room, clean and spacious. The room was cleaned every single day and I really appreciate the bottles of water as courtesy. I highly recommend this hotel because the location is really good.

Room was very clean but the air conditioner was very loud. The front desk staff were very friendly and helpful. The 2 staff members at the breakfast buffet were very annoyed with each other which affected their job.

The hotel had everything we needed to be comfortable and close to the things we wanted to see and do. The staff were kind and provided excellent service including the reception desk, housekeeping, and the waitstaff. I would definitely stay here again.

Several machines in Gym were none functioning.

Clean room and great staff!

The staff was amazing. At the front desk, the housekeeping and even in the restaurant. They were all wonderful. The room was clean and comfortable and had great amenities. It is within walking distance to restaurants and downtown. If you don't want to walk they will quickly get a taxi for you! I have no complaints. Everything was great!

We had a wonderful stay at this hotel! The staff were very friendly and always helpful whenever we needed assistance. Our room was very clean and comfortable which made our stay even more relaxing. One of the highlights was the breakfast buffet — it had great options and everything was fresh and delicious. We also loved their promo where children below 12 can eat free at Johnny Rockets for breakfast, lunch, and dinner. That was such a great bonus for families traveling with kids. Highly recommended!

This was a really nice holiday inn! Was pleasantly surprised. It was clean and staff was so nice. Johnny Rockets downstairs was super convenient. Free coffee in lobby. Close to everything.

This was a really nice holiday inn! Was pleasantly surprised. It was clean and staff was so nice. Johnny Rockets downstairs was super convenient. Free coffee in lobby. Close to everything.

Great ubication , clean, good food and excellent service.

Great ubication , clean, good food and excellent service.

Clean room great staff

Clean room great staff

Room was great, spacious, clean and relaxing

Room was great, spacious, clean and relaxing

Perfect room, in the Perfect spot in DC

Perfect room, in the Perfect spot in DC

Room was not in gold shape. Water leaking from the windows and floor was wet. Tv did not work. Etc.

Room was not in gold shape. Water leaking from the windows and floor was wet. Tv did not work. Etc.

Clean room, nice location and courteous staff

Clean room, nice location and courteous staff

Yes clean

Yes clean

All good. Room size, clean…

All good. Room size, clean…

Room was clean and comfortable.

Room was clean and comfortable.

Muy buena atancion, la habitacion muy limpia y muy amables todos.

Muy buena atancion, la habitacion muy limpia y muy amables todos.

Great customer service and staff.

Great customer service and staff.

Nice cleaned room. Guest service was excellent! I would definitely recommend this hotel.

Nice cleaned room. Guest service was excellent! I would definitely recommend this hotel.

Great location to all the best places to visit in Washington.

Great location to all the best places to visit in Washington.

The room was nice but couldnt get it warm during a snow storm. Also hot water only got luke warm

The room was nice but couldnt get it warm during a snow storm. Also hot water only got luke warm

Great staff, location

Great staff, location

I asked in advance for a quiet room away from others and not adjoining. Before we could even settle in we heard noises from the room next door and had to pack up and move. Second room was better. Staff seemed not very friendly.

I asked in advance for a quiet room away from others and not adjoining. Before we could even settle in we heard noises from the room next door and had to pack up and move. Second room was better. Staff seemed not very friendly.

Stayed on 4th floor and it smelled like pot the entire stay. Do better Holiday Inn. Be classier.

Stayed on 4th floor and it smelled like pot the entire stay. Do better Holiday Inn. Be classier.

Great Staff, clean and well located

Great Staff, clean and well located

Room, location, cleanliness was awesome. They even helped to store my luggage post my check-out until I boarded the flight. Sofa in the room had stains

Room, location, cleanliness was awesome. They even helped to store my luggage post my check-out until I boarded the flight. Sofa in the room had stains

My wife was startled by the sudden noise and movement, and she ended up with neck pain from the shock of reacting so quickly. And thats really made disappointed both of us. This could have been avoided with a simple advance notice to guests. Fire safety is important, but guest communication is equally important. Hotels should inform guests before any scheduled alarm testing to prevent unnecessary fear and potential injury. Hoping the management improves communication for future guests.

My wife was startled by the sudden noise and movement, and she ended up with neck pain from the shock of reacting so quickly. And thats really made disappointed both of us. This could have been avoided with a simple advance notice to guests. Fire safety is important, but guest communication is equally important. Hotels should inform guests before any scheduled alarm testing to prevent unnecessary fear and potential injury. Hoping the management improves communication for future guests.

Room was nice but you can hear everything, from the rooms next door and in the hallway. Also there was no mention about paying to park, it was shock hearing that when I went to check in. Don’t think I would have chosen this hotel if I knew just how much I had to pay for parking.

Room was nice but you can hear everything, from the rooms next door and in the hallway. Also there was no mention about paying to park, it was shock hearing that when I went to check in. Don’t think I would have chosen this hotel if I knew just how much I had to pay for parking.

the room was quite clean.

the room was quite clean.

Room was super clean.staff very freindly..

Room was super clean.staff very freindly..

Great staff

Great staff

GREAT location but old hotel with load noice from the fridge and heat /AC

GREAT location but old hotel with load noice from the fridge and heat /AC

Was good

Was good

Great location….friendly staff….love the Happy Hour at Johnny Rockets.

Great location….friendly staff….love the Happy Hour at Johnny Rockets.

Good

Good

Yes

Yes

The customer service at the front desk in the morning time was below expectations. A staff member was not attentive or welcoming, which made check-in and overall interactions unpleasant. Breakfast Options: The breakfast selection was very limited, and the food was often served cold. This made the morning experience disappointing and did not meet the standards I expected. Room & Bathroom Condition: The bathroom felt outdated and lacked a proper vanity area. As a woman, it was inconvenient not having a place to set my personal products while getting ready. Overall Experience: The combination of poor front desk service, unsatisfactory breakfast quality, and an outdated bathroom setup significantly impacted my stay. Improvements in these areas would greatly enhance the guest experience.

The customer service at the front desk in the morning time was below expectations. A staff member was not attentive or welcoming, which made check-in and overall interactions unpleasant. Breakfast Options: The breakfast selection was very limited, and the food was often served cold. This made the morning experience disappointing and did not meet the standards I expected. Room & Bathroom Condition: The bathroom felt outdated and lacked a proper vanity area. As a woman, it was inconvenient not having a place to set my personal products while getting ready. Overall Experience: The combination of poor front desk service, unsatisfactory breakfast quality, and an outdated bathroom setup significantly impacted my stay. Improvements in these areas would greatly enhance the guest experience.

Staff was amazing. Cleanliness overall is an issue. Dirty floors in common area and elevator, seating in room stained and has an odor.

Staff was amazing. Cleanliness overall is an issue. Dirty floors in common area and elevator, seating in room stained and has an odor.

Would have been nice if hotels.com had mentioned the $53 parking charge

Would have been nice if hotels.com had mentioned the $53 parking charge

Nice quiet hotel, great location, courteous staff.

Nice quiet hotel, great location, courteous staff.

MICE in the hotel room!!! If they wouldn’t have billed me for both nights maybe I would’ve been quiet about it but nope… they still billed me for one of the two nights I reserved. I’ve been in a lot of hotels, some less then stellar, but never have I experienced this before. AVOID this hotel!

MICE in the hotel room!!! If they wouldn’t have billed me for both nights maybe I would’ve been quiet about it but nope… they still billed me for one of the two nights I reserved. I’ve been in a lot of hotels, some less then stellar, but never have I experienced this before. AVOID this hotel!

.

.

Having the right staff at the lobby is extremely important and you did. The day, evening, and night staff were so polite and helpful. I believe that is what makes the stay. Thank no

Having the right staff at the lobby is extremely important and you did. The day, evening, and night staff were so polite and helpful. I believe that is what makes the stay. Thank no

It was a decent little hotel right downtown in DC close to everything we needed to see! The price was a little high for the plainness of it but it was clean and felt safe and walkable distance to everything tour related. The restaurant inside was good and fairly priced. And it was fast to get a taxi and the bell service was there to assist with that. Would stay here again

It was a decent little hotel right downtown in DC close to everything we needed to see! The price was a little high for the plainness of it but it was clean and felt safe and walkable distance to everything tour related. The restaurant inside was good and fairly priced. And it was fast to get a taxi and the bell service was there to assist with that. Would stay here again

Shower did not drain. Woke up with bug bites on my ankles

Shower did not drain. Woke up with bug bites on my ankles

Clean room and polite, helpful staff. Lots of towels and a comfy bed with extra pillows. The tv didn’t work except for the one day I called a few times. It wasn’t working again the next day. Johnny Rockets restaurant down stairs was lame. I would stay again.

Clean room and polite, helpful staff. Lots of towels and a comfy bed with extra pillows. The tv didn’t work except for the one day I called a few times. It wasn’t working again the next day. Johnny Rockets restaurant down stairs was lame. I would stay again.

The room was really comfortable and clean. The staff was very helpful and friendly. The location was great, and the breakfast was decent. Took it down to 4 stars because the bathroom didn’t have a fan.

The room was really comfortable and clean. The staff was very helpful and friendly. The location was great, and the breakfast was decent. Took it down to 4 stars because the bathroom didn’t have a fan.

The hotel was okay overall, but there were a few big issues. There was no hot water during my stay, the room was also quite noisy, and the parking was overpriced compared to other places nearby. For the cost, I expected a more comfortable and hassle-free experience.

The hotel was okay overall, but there were a few big issues. There was no hot water during my stay, the room was also quite noisy, and the parking was overpriced compared to other places nearby. For the cost, I expected a more comfortable and hassle-free experience.

Parking was very expensive

Parking was very expensive

Water flooding in bathtub, bedsheets have blood stains on them.

Water flooding in bathtub, bedsheets have blood stains on them.

Excellent location, very convenient, less crowded, not so good breakfast in house, good food options near by, expensive parking for self parking, cheaper options near by.

Excellent location, very convenient, less crowded, not so good breakfast in house, good food options near by, expensive parking for self parking, cheaper options near by.

Johnny was so accommodating and amazing. I got in early before check in and he ensured he called me to let me know my room is ready. He was so friendly and my stay was wonderful.

Johnny was so accommodating and amazing. I got in early before check in and he ensured he called me to let me know my room is ready. He was so friendly and my stay was wonderful.

Always a smile and helpful. Rooms large, comfortable if not a little worn and dated - bathrooms especially. When I was there they were refurbishing the building and I was warned on arrival about some possible noise - there was none. Bed comfy and rooms quiet mostly. Location very good with most sites walkable.

Always a smile and helpful. Rooms large, comfortable if not a little worn and dated - bathrooms especially. When I was there they were refurbishing the building and I was warned on arrival about some possible noise - there was none. Bed comfy and rooms quiet mostly. Location very good with most sites walkable.

Love this

Love this

Everything was okay apart from the male breakfast server who almost demanded we tip him; not good. Won't return.

Everything was okay apart from the male breakfast server who almost demanded we tip him; not good. Won't return.

Nice property. Very expensive, no free breakfast and the paid restaurant had horrible staff, the pool was super small. But it was in an excellent area, the staff was kind, and the room was clean. Not bad overall.

Nice property. Very expensive, no free breakfast and the paid restaurant had horrible staff, the pool was super small. But it was in an excellent area, the staff was kind, and the room was clean. Not bad overall.

Walking distance from main attractions. Clean room, friendly staff

Walking distance from main attractions. Clean room, friendly staff

Nice, clean room at a reasonable price. The hotel and restaurant staff at Johnny Rockets were excellent!

Nice, clean room at a reasonable price. The hotel and restaurant staff at Johnny Rockets were excellent!

Great place

Great place

This particular hotel is a favorite as I have stayed several times over the years it is easily walkable to places and service has been excellent each visit.

This particular hotel is a favorite as I have stayed several times over the years it is easily walkable to places and service has been excellent each visit.

Easy, efficient check in; the underground parking garage is a little tight on space, but very convenient.

Easy, efficient check in; the underground parking garage is a little tight on space, but very convenient.

Older hotel but good. Staff and service were great

Older hotel but good. Staff and service were great

Breakfast is poor. Not fresh.

Breakfast is poor. Not fresh.

Everything was perfect my only recommendation is to have the rooms and facilities upgraded,

Everything was perfect my only recommendation is to have the rooms and facilities upgraded,

The room was clean and comfortable. The staff were friendly and quickly resolved an issue with our room safe. The neighborhood is quiet and pleasant to walk around.

The room was clean and comfortable. The staff were friendly and quickly resolved an issue with our room safe. The neighborhood is quiet and pleasant to walk around.

A bit disappointed because I booked a king room and they only had double bed rooms available.

A bit disappointed because I booked a king room and they only had double bed rooms available.

Within walking distance to many shops and restaurants. Friendly staff!

Within walking distance to many shops and restaurants. Friendly staff!

Everything is

Everything is

So for this reason I would like to get my money back.

So for this reason I would like to get my money back.

Room was small and smell bad. We check out next day because feel like sickness over there. And booked different hotel.

Room was small and smell bad. We check out next day because feel like sickness over there. And booked different hotel.

Service impeccable. Room was a bit humid, but otherwise, great as usual.

Service impeccable. Room was a bit humid, but otherwise, great as usual.

My weekend stay in Washington D.C was just a fun getaway for me and the Mr! I would say the front staff are very helpful the extra pay in hotel fees are ridiculous but i understand inflation and where we are located! Luckily parking on the street was free that weekend so we had no problems packing on the street the hotel is pretty clean the room smelled pretty good the pillows on the bed look big and firm but you completely melt into them that was definitely the best part of the trip!!!

My weekend stay in Washington D.C was just a fun getaway for me and the Mr! I would say the front staff are very helpful the extra pay in hotel fees are ridiculous but i understand inflation and where we are located! Luckily parking on the street was free that weekend so we had no problems packing on the street the hotel is pretty clean the room smelled pretty good the pillows on the bed look big and firm but you completely melt into them that was definitely the best part of the trip!!!

The property was clean and the staff was very friendly. The pool was closed which was very disappointing. We were only given 2 coffee pods per day even though we asked for more- we didn’t want the decaf or the tea. Also - $53 per day to park the car was ridiculous.

The property was clean and the staff was very friendly. The pool was closed which was very disappointing. We were only given 2 coffee pods per day even though we asked for more- we didn’t want the decaf or the tea. Also - $53 per day to park the car was ridiculous.

Restaurant in the facility was nice . Good food and service .

cost to park. parking location

Pool was closed, and it was a few warm days. The weekend after Labor Day should be extended a bit for the season.

Cleanliness, great staff

Parking is very very very expensive

It was great the room was very clean. The bed was super soft, the showers head was great, great water pressure. Staff was friendly. The only thing I didn’t like was the price to park your car . It’s 50 bucks a day to park. Uggg

Family friendly

Good property

Second time staying at this hotel. I think it will become our go to hotel in the city. Fantastic staff. Everyone who works there is friendly and helpful. Rooms are comfortable and clean.

Walking distance to just about of the National monuments and great dinning on 14th st NW

Location is good, about 10 minute walk to metro, rooms were quiet. Pool qas good just a little cold. Staff friendly

The bathtub was clogged, so water took time to go.

The room was clean. But The toilet in the bathroom was back flowing every time when the upstairs is flushing. The sewage water splashing out everywhere. And AC was very old and loud, could not sleep well. Very disappointed.

Excellent hotel.

We were on the 6th floor and it looked liked something flooded the hallway because there were large fans drying the carpet. Of course, this meant that the hallway was damp and smelled musty. We got to our adjoining rooms and realized that one of the doors that opened into the rooms was painted over and took some significant pushing and prying to finally open. That just seems like really sloppy and inattentive maintenance work. The rooms themselves were comfortable and clean upon arrival. The next day when we were leaving, we did call to let housekeeping know that we were heading out and wanted to have the room serviced. We returned back about three hours later and found the rooms had not been serviced. They finally arrived closer to the evening and we let them know that we did not want to have the room service at that point. Overall, most of the service was good with the exception of the housekeeping issue, and my kids appreciated the Johnny rockets

Great location. Staff was very friendly. Hotel was very clean

Wonderful experience

My stay was wonderful and I would definitely recommend to others!

The service was excellent. Staff is very friendly. Room was clean and plenty of towels! I was on the 9th floor, which is also where the laundry room is right outside the elevator, so the floor is warm and very humid. Parking is very expensive, 50/day, which is the price around DC. Parking in the street around there is limit to 3.5 hr (except residential area) using ParkMobile apps. Parking on the street is free on Sunday. Breakfast is $16/adult if it’s not included in the hotel. Overall. It’s a nice hotel and family friendly.

Good accommodations and services.

We loved our stay. Check in was smooth and very thorough with helpful information. If you are bringing a car, parking is a simple process. Hotel is a great location. Hotel staff were super nice and knowledgeable.

Very good

Staff were super friendly and helpful. Room was clean and rooftop pool was the cherry on top! Centrally located and nice spot to walk or uber from.

Very comfortable Rooms. Well maintained. Supportive staffs who helped with late check out as per our flight itinerary. Safe location. Most of the tourist attractions are either walkable or within $10 taxi ride. Good for family with kids.

They took $100 as security deposit and was never returned. We just stayed a night and we left everything the same.

Parking is tight in a small parking garage like small but if you come early you’ll find a spot in it not sure how it works when it’s full.

Great location, very convenient to the museums and monuments. The parking garage is underneath and secure. Everyone working there was helpful and pleasant. The bed was extremely comfortable, and I have a bad back so that says a lot. I would definitely stay here again on my next DC trip.

Good location with a clean and comfortable room. On site parking is utilized by driving through an alley. Not the best parking situation

Ok

Great location in relation to Museums and monuments. Parking garage location very tight for average vehicle and not well lit

Cool pool! Parking

. The pool was fun and well monitored.

Central location. Quiet surroundings. Staff goes above and beyond to take care of their guests. Would recommend to family and friends. Thank you for a fantastic stay

Nice location. Nearby to the capitol and some nice restaurants. Rooftop pool was neat though the water didn’t look the cleanest. Parking is an additional cost to consider. I found it to be convenient and secure though expensive imo. Great neighborhood to walk around being from a small town. Onsite restaurant and very clean lobby. Overall good experience, staff was nice. Would stay again.

The location is very convenient, on site parking available with extra fee, dining options were good

Johnny rockets is terrible, service is awful and the food isn’t that great. You should definitely consider converting that into a continental breakfast for hotel guests.

The staff was really nice and the room clean and spacious for my party of 4. I will definitely stay there again and location was very convenient, 15 minutes to the metro station.

Perfect for a weekend

Great, clean place to stay

Excellent staff ( Anna at the front desk) and good property.

Smelly garage (tight parking space),and room, mostly due to older building and carpets; ventilation in washroom non functional and tiny.

Very friendly staff. Very clean room

Great place to stay!

There were delays checking in due to the IT system having problems. The receptionist, Gail, was clearly trying to cover for a manager who would not answer the phone, but her charm and helpfulness prevented a lower score.

Clean,staff

The property needs to be updated.

Very nice

Great spot to stay. Within a good walking distance to major tourist sites. Local shops to eat nearby. Hotel staff was amazing!

Family friendly, helpful staff, Johnny Rockets on site.

Alley way to the parking garage causes anxiety. Large flies in the hotel room. This hotel doesn’t offer Netflix or Hulu or any streaming services which is a bummer. Other than this, the stay was decent. We felt safe. No other complaints.

Parking rates are extortionate.

We felt really safe at the hotel. The atmosphere was calm and family friendly. The front office staff was friendly and efficient. The room was cleaned daily which was really nice. I am glad we chose this hotel for our stay in Washington DC.

Everything was easily accessible

Great location and very helpful staff!

Very clean hotel that is very walkable to all the monuments. Breakfast was delicious.

We loved the pool and dining. The staff was nice. The parking was terrible, I would never bring a car there again. The spaces are super tiny with too many cars and no where to turn around. Took us several people to help try to get in and out of a space- plus you pay 50 dollars for this parking that is so hard to get in and out.

The garage was very small and hard to park the car in it. The price for that tiny garage was over priced.

Restaurant J.Rockets was in lobby and pool deck area was enjoyable. J.Rockets service was subpar. I sat at bar area in AM waited ten mins , then others sat next to me and were served. Night before I made a Fries order with bar tender waited sand waited but never served, so I left.

Even though is distant fron the National Mall, area surrounding where ok

We really enjoyed our stay. Everyone was kind and friendly.

Centralized

My car card still did not receive back

Great location, very friendly and helpful staff, clean rooms, only problem was with the shower ( only hot water).

Wonderful staff

other than all good

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Staff was friendly and informative. Double room had comfortable beds. Just around the corner from great dining options and a Whole Foods. I liked that the hotel had coffee available downstairs as well as the rooms. They had a 24hr mini convenience store on site. 15 minute walk to MacPherson metro stop and 5 minutes walk to the bus going into town. Very safe neighborhood to walk around.

Safe area - close enough to walk to museums and White House but had a neighborhood feel- staff was extremely nice and helpful - room and common areas very clean - we easily used Uber as it was very hot during our visit. P St is just a block up near Logan Circle with many restaurants and a Whole Foods Market. Would definitely stay again.

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Excelente ubicación para los que buscan estar cerca de lugares emblemáticos en Washington DC. Lo recomiendo

It was ok nothing more

Absolutely liked everything about this hotel. From delicious dining options to cozy rooms with stunning views, everything exceeded my expectations.

Hotel was very clean and in a great location

The hotel was clean and safe. The room was a good size. The housekeeping staff was excellent. One drawback was there was no fan in the bathroom, making the room overall feel damp. I know, DC in June has high humidity, which makes a fan in the bathroom all the more necessary. But overall, the hotel was a good value for the money.

Shake

Great place, price doesn’t include parking, that is an extra 53.00 a night.

Overall my stay was good. Friendly and helpful staff. Restaurant staff was great as well!

Very friendly staff, restaurant in the hotel is good, kid friendly. Parking a bit difficult if you have a large vehicle. Overall great stay

Walkability

I was surprised that there wasn't any pads of paper with The Holiday Inn logo or pens in any of the drawers or near the computers. I always have pen and paper but others also commented about the absence of paper and pens. In the scheme of things, this absence is not the biggest issue. The staff at the front desk have been especially helpful. Thank you all for making my week long experience in DC so enjoyable!

Pool was closed and that was reason we booked the hotel

Breakfast not included but they have breakfast restaurant available.

Great place

Nice place to stay

Everyone was so helpful, friendly and kind.

Very nice hotel, location and people.

Good location. Comfortable beds. Friendly staff

Great place to stay!

EXCELLENT location! VERY walkable. There’s a Whole Foods around the corner and an array of great restaraunts