Hampton Inn Washington DC NoMa Union Station

Overall, the stay was pleasant. We appreciated how quiet the hotel was. The staff was friendly, helpful, and provided great service throughout our visit. The room itself looked clean and well-maintained. However, the bathroom was not cleaned thoroughly, and the shower curtain was visibly dirty. This small issue took away from an otherwise positive stay."

Exceptional

Very clean , staff was very polite and helpful , parking was expensive but convenient and hassle free. Great location if you are planning to uber or catch public transportation. They allowed me to check in early which was very helpful as well. Will definitely stay here the next time I travel to DC

Very clean and secure. Breakfast was great. Understanding where to park, great once figured out

Exceptional

The breakfast staff was amazing , they were so kind and always ready to help with any needs .. the housekeeping staff and frint desk so nice as well! The location , it’s not too bad though

They have a car parking facility, but to use that, I had to pay $65 for one night. The cost of car parking and the behavior of the front desk person.

It was good

It was ok. It is...

Bad breakfast but everything good

The staff! Jonathon the most front desk overnight made my stay a lot more welcoming. We connected over anime and that made it feel like home The property is great, booking misslead me on the free breakfast option when picking a room online, I ended up paying $100 more for the info that was not updated. Breakfast came for free with reservation no matter what Ans booking made me pay that $100 more that only show breakfast was free if did the prepayment only.

Parking fees were high

Exceptional

Exceptional

Great stay & location. Staff was great. Room was spacious and clean.

I never went there because I requested to call it more than 24 hrs prior the stay but the front desk ignored my request and the next day I called and followed up they wanted me to pay even booking rep said my request was valid. The front desk greedy

Great, friendly staff! The room was clean and comfortable. It's a bit of a walk to the closest metro station but there are some great shops and restaurants in between.

it was a good stay! Clean, attentive staff, etc.

Rooms, location and breakfast were ok. We noticed some bed bugs in the room and bed this needs to be addressed,

The room is clean and big enough. The facility is good. Breakfast is fine. The hotel does not provide water in the room or on each floor, so you have to get it from the lobby. The location is not very convenient—you’ll likely need to drive or take an Uber to most places, and the metro station is more than a 10-minute walk away. Also, traffic around the hotel was quite busy, which made the room noisy at times.

The hotel does not provide water in the room or on each floor, so you have to get it from the lobby. The location is not very convenient—you’ll likely need to drive or take an Uber to most places, and the metro station is more than a 10-minute walk away. Also, traffic around the hotel was quite busy, which made the room noisy at times.

Rooms, location and breakfast were ok. We noticed some bed bugs in the room and bed this needs to be addressed,

Yes

Very good

Close to nearby attractions. And the Noma station Pricy for the facilities and the rooms !

Close to nearby attractions. And the Noma station Pricy for the facilities and the rooms !

Bad

Na

The room we rented was spacious and clean. The hotel offers a shuttle bus to the train station, which makes it easy to reach Washington's main attractions. Union Market is right next to the hotel, offering a great place to hang out (good food and a relaxed atmosphere). Breakfast was mediocre, if not subpar. There were often spills in the food pantry, and the staff ignored requests to clean up. Tea and coffee were available at reception, but hot water was often unavailable, requiring waiting times.

Breakfast Pleasant staff No bacon at breakfast Ran out of toilet paper and.tissues in two days. But staff supplied them quickly when asked.

Clean rooms Breakfast Pleasant staff No bacon at breakfast Ran out of toilet paper and.tissues in two days. But staff supplied them quickly when asked.

Great stay for a graduation. Clean, well maintained hotel. Room spacious. Staff friendly. Close/walkable to Union Market and other eateries. Would stay here again!

The key cards to access the elevator!! The breakfast. The snack bar coming in.

The key cards to access the elevator!! The breakfast. The snack bar coming in.

Yes

Superb

Great place

If you are unlucky and get a room on the courtyard side of the hotel, do not expect to sleep. Loud music from the F1 arcade blares until about 4am. Cleanliness was 0/10, towels and sheets both stained as well as very obvious water damage to the bathroom ceiling. Parking garage is NOT free and fills up quickly. Best part was the continental breakfast and that was a mere 5/10.

Wonder location!!

Size if the room Grumpy shuttle bus driver

Size of the room Noisy teenagers next door

Breakfast choices not great but sufficient. Fresh towels had to be asked for because room cleaned every other day.

Very pleasant hotel with truly friendly and helpful staff. They assisted us with every request, explained how to get to the main attractions, and even helped me pay for parking since I didn’t have an American phone number and couldn’t receive the SMS confirmation codes — apparently a common issue with parking payments in the US. The location is also perfect: very close to the city’s main bus station and within walking distance of the Washington Mall, which made getting around and exploring the city extremely convenient. The only disappointing part was the breakfast. Although it was included and we were not relying on it too much, the quality was far below expectations. Even the standard American coffee in the morning was not good and unfortunately affected the overall impression of the breakfast. Most of the food felt overcooked, the selection was quite limited, and honestly the yogurt was probably the only thing we really enjoyed.

Rooms spacious and clean. Really enjoyed stay

Superb

Exceptional

Great will stay again

Good

Staff was very friendly Please provide better parking signs. That was a nightmare.

Staff was very friendly Please provide better parking signs. That was a nightmare.

Exceptional

Superb

Exceptional

Helpful staff, easy parking, good breakfast

Good

Very good

Property was clean. Staff was friendly and helpful! Parking

Parking

Superb

Pool was open kids were happy

Clean rooms, breakfast was missing some items a couple of days. Shuttle service was inconvenient to use. Great location, friendly staff.

Arrived & were pleasantly greeted. Quickly checked in with information on parking & free Wi-Fi. The location is in great walking distance to the Union Market area, that we visited daily before exploring. Though on a fairly busy street we had no issues with noise. We got a room on the 5th floor that had beautiful day & night views of the city. I'd definitely book this room again.

Cleanliness, close to the union district market, and the breakfast. Nothing.

Cleanliness, close to the union district market, and the breakfast. Nothing.

Cheerful staff and the breakfast No bar or evening meal oltion, but the location was excellent for local bars and restaurants

I will definitely stay here again. No complaints.

Exceptional

👍

Great breakfast safe parking

Free breakfast and parking garage The lady at the desk was rude and my room was dirty it had hair on the bathroom floor when first arrived

nothing

Staff was very friendly and helpful. Room was well appointed. Breakfast was very good as usual at Hampton Inns. Shuttle service to Metro and Union Station was very helpful since we didn't have a car. Small things : No ice bucket even after request, shower temperature was difficult to adjust, light bulb in bedside lamp burnt out.

Everything was great, except 2 ice machines were out of order. The gal at the desk got us ice from the kitchen.

Shuttle to Union Statiom/Noma Nice location- close to Union Market, less a mile away from Metro Excellent staff- very responsive, respectful, friendly Clean room- very good shower, clean and comfy bed and pillows CONS- there’s a very little water coming out from the faucet in the sink. It wasn’t a problem for us though. Shower was great anyway. The outlet in the bathroom doesn’t have power. It’s not a problem also, there’s a lot of outlet by the big mirror right outside the bathroom! OVERALL IT WAS A GREAT STAY! Highly recommended! My family enjoyed the stay!

Excellent staff. Excellent GM, very accommodating with a special need that we had. Very clean updated facility and rooms. Great breakfast.

It was close to the areas we wanted to visit. The breakfast was descent and the sitting area. Staff was helpful and friendly It was located right close to the busy street. They charged $45 a night for parking separate from hotel cost. The space getting in and out of the property is a close space. The bed was not comfortable.

The housekeeping was really poor. We got housekeeping just once during our stay. The didn’t fill the shower gel which it was empty. They didn’t replace soap and we had just one tiny soap for 5 days. The duvet had some stains and it didn’t have cover which it should have to change for different guests.

nothing specefically

Hotel was great, comfortable, easy to find, close by to everything we wanted to do during our stay. Also, in the middle of union market district so plenty of diversity for dining options, just walking distance. Didn’t know we would have to pay for parking in the parking garage during our stay. Would have been good to know beforehand.

Great location to restaurants Nothing

Beds were uncomfortable, pillows were horrible, the pool was closed and it cost an additional $45 dollars pernight for parking..

Location is ideal - close to Union Market. Free shuttle is amazing. Breakfast selection is good. Noise level outside of the hotel - cars and trucks on New York Avenue all night, as well as train horns.

Room clean. Bed comfortable. Housekeeping came only once during our stay which was a bit weird. Our safe was already locked when we arrived and it was reported, but not fixed. Breakfast was silly most days with low supplies of everything. Elevators are lightening fast. Snack bar downstairs, but very expensive. It is about a 12-15 minute walk to nearest Metro Station.

The staff was super welcoming. The location was close to everything. The room was amazing.

N/A

Attentive and friendly staff and gear location. The hotel is within a walking distance of the main strip in NoMa. The only complaint our group had were the pillows. Mostly everyone commented on how unsupportive the pillows were. Usually the hotels we frequent have a combination of soft and firmer pillows on the bed, but all of these were too soft in our opinion.

Our room was close to some train tracks and a main avenue. Sometimes in the night we used to hear the trains.

Clean room , great staff. Anything needed were able to get and fast. We used the shuttle that’s takes you to and from union station plus other stationary places. Great experience overall

The whole stay was remarkable, truly one for the books. The hotel is located a very close to the NoMa metro station. The area around it is very pedestrian friendly. The staff were amazing, very helpful, greeted me and treated me like family. The breakfast was amazing, I when back for seconds. The fitness is one of the best I have ever worked out in. My room was a great size, bathroom was spotless and prepared with care. One of the best Hampton Inns I have ever stayed in. I will definitely be coming back soon.

The staff was great.

YES

Great customer service but seen a roach come out of the desk

Room was very clean and fancy. Staff was super friendly. Walking distance to Union Station.

The breakfast was delicious everyday. I thanked the lady who came to fill up the hot section. Met 2 young receptionists who were awesome. The interaction was funny and so personal. The young gentleman who drove the shuttle bus was ever so helpful and polite. The room was clean and very comfortable, did not hear the guests on either side. Just the conditioner and body lotion was just about empty on our 1st night and was never refilled, even when I let reception know. Would have loved fresh towels everyday, especially wash towels.

room was clean , staff friendly

The area felt safe and staff was amazing!!!

Good room size, could be a bit more silent. nice breakfast

Pool closed and no remote for Tv in room

Give Joshua a raise and/or promotion immediately. Don’t waste his talent or potential!! The room rate was perfect for my budget, however, Parking was expensive and should be discounted for seniors.

I've stayed here twice already with no issues. Staff has been friendly and never had a cleanliness issue. Parking does suck here though due to it being a busy area. They have a small parking garage with very limited/tight spaces and I was charged $53 for one night, which I wasn't thrilled about. There is street parking but because it's a busy area, GOOD LUCK finding parking on the street. Lots of places to go and eat within walking distance. Cute artsy area.

The staff were friendly and knowledgeable, and the hotel and our room were very clean. The beds were comfortable, and we appreciated having both a fridge and microwave in the room. The breakfast was incredible!! We experienced a few minor issues during our stay, but the staff handled them quickly and professionally. Our air conditioner wasn’t working, but an engineer came up promptly, checked the unit, and confirmed we should switch rooms while he performed maintenance. It seemed like a routine mechanical issue and nothing to fault the hotel for. They responded quickly and took good care of us. The engineer who helped us was really cool guy. We also noticed the refillable hair conditioner and lotion bottles in the bathroom were empty, but those were refilled right away once we mentioned it. The only real disappointment was that the pool was unavailable during our stay—we had packed our swimsuits, so that was a bit of a bummer. Overall, the issues we encountered were very minor and handled quickly by the staff. Because of the convenient location and the helpful team, I’d absolutely stay here again and would recommend it to others visiting the area.

Yes

My room was clean and comfortable.

Went there on a business trip. It was in a good location for the price. The staff was very accommodating and their rooms were good.

Impeccable room felt brand new

Gym was off sight ATM was off sight No valet

The room was spotless and met my basic needs. I enjoyed the breakfast station available for 4 hours, and the convenience and proximity to the trendy spots, even though I did not have much time to explore because of the busy conference.

The room was spotless and met my basic needs. I enjoyed the breakfast station available for 4 hours, and the convenience and proximity to the trendy spots, even though I did not have much time to explore because of the busy conference.

Front desk personnel were very resourceful and friendly. I just could not get the room cleaned, which was distasteful to me…

Front desk personnel were very resourceful and friendly. I just could not get the room cleaned, which was distasteful to me…

Yes everything was 👌.

Yes everything was 👌.

It was no toilet paper in the room i had to call downstairs for it.

It was no toilet paper in the room i had to call downstairs for it.

Everything was excellent.

Everything was excellent.

Professional staff, good service

Professional staff, good service

I stay there three nights four days. The water was freezing in the shower.

I stay there three nights four days. The water was freezing in the shower.

Yes the rooms were clean and front desk person was excellent.

Yes the rooms were clean and front desk person was excellent.

Not the most comfortable bed of all time but the location and service was tremendous. Went to a concert at Songbryd and the place is just a few minutes away walk from there and Union Market. Fire alarm battery needed replacing and maintenance was there shortly after I called the desk. Front desk staff was great. The hotel could benefit from some freshening up but not a bad stay at all.

Not the most comfortable bed of all time but the location and service was tremendous. Went to a concert at Songbryd and the place is just a few minutes away walk from there and Union Market. Fire alarm battery needed replacing and maintenance was there shortly after I called the desk. Front desk staff was great. The hotel could benefit from some freshening up but not a bad stay at all.

Room is great BUT the parking directions and how to navigate from homewoods suites parking was never explained in detailed. We were moving up n down for 30min only to call the front desk n told to walk towards the gym whdn on the 2nd floor of HW. We were never informed that Breakfast was at homewood suites. So I only drank coffee at Hampton n day 2 I inquired, and then I was told to go to zHW. Bottom line. Direct correctly and mention breakfast location. That was Sat and Sun Feb 1 and 2nd. Rooms are neat, shower is great.

Room is great BUT the parking directions and how to navigate from homewoods suites parking was never explained in detailed. We were moving up n down for 30min only to call the front desk n told to walk towards the gym whdn on the 2nd floor of HW. We were never informed that Breakfast was at homewood suites. So I only drank coffee at Hampton n day 2 I inquired, and then I was told to go to zHW. Bottom line. Direct correctly and mention breakfast location. That was Sat and Sun Feb 1 and 2nd. Rooms are neat, shower is great.

Everything was nice... staff was knowledgeable about the area. Room was really clean

Everything was nice... staff was knowledgeable about the area. Room was really clean

The staff was courteous, the rooms the last two times I stayed had odors and the air quality seemed to be poor. The AC/heat unit probably needs to be cleaned and serviced. The stench of Marijuana in the parking garage was ever present as was in most of the City.

The staff was courteous, the rooms the last two times I stayed had odors and the air quality seemed to be poor. The AC/heat unit probably needs to be cleaned and serviced. The stench of Marijuana in the parking garage was ever present as was in most of the City.

The staff was very unhelpful and made my wife and me feel unwelcome. The room itself was clean, but the shower door was broken and off its track. We informed the front desk, and they seemed unsure of how to handle the situation, so my wife and I were unable to shower. Then, at 10:30 p.m., they sent someone to inspect the shower while we were trying to sleep. The gentleman spoke very little English and gave me a serious attitude when I asked him to leave. Overall, I will not be returning to this hotel.

The staff was very unhelpful and made my wife and me feel unwelcome. The room itself was clean, but the shower door was broken and off its track. We informed the front desk, and they seemed unsure of how to handle the situation, so my wife and I were unable to shower. Then, at 10:30 p.m., they sent someone to inspect the shower while we were trying to sleep. The gentleman spoke very little English and gave me a serious attitude when I asked him to leave. Overall, I will not be returning to this hotel.

Good

Good

Friendly staff, clean, amazing service!

Friendly staff, clean, amazing service!

Somewhat; was expected sausage links as part of the menu. Adding a microwave could have been a bonus for reheating food. Didn't see any bread neither.

Somewhat; was expected sausage links as part of the menu. Adding a microwave could have been a bonus for reheating food. Didn't see any bread neither.

Yes, it was all good

Yes, it was all good

Location was pretty far from the metro. The road noise was very high. We thought parking was advertised as included, it was not included.

Location was pretty far from the metro. The road noise was very high. We thought parking was advertised as included, it was not included.

Nice hotel! Polite staff.

Nice hotel! Polite staff.

The room was clean and cozy. The bathroom was very clean. I did not fell uncomfortable at all. It was a good experience. The breakfast bar was good and the staff was nice. The only thing I did not groove with was the cost for parking. It was almost half the price of the room.

The room was clean and cozy. The bathroom was very clean. I did not fell uncomfortable at all. It was a good experience. The breakfast bar was good and the staff was nice. The only thing I did not groove with was the cost for parking. It was almost half the price of the room.

We forgot something(black suit) in our room and called few hours later and they told us that they can’t see it and they will call us when they found it and we haven’t received any response yet

We forgot something(black suit) in our room and called few hours later and they told us that they can’t see it and they will call us when they found it and we haven’t received any response yet

Horrible hotel. Horrible location in front of an expressway, the shower barely has any hot water. Sleeping was tough.

Horrible hotel. Horrible location in front of an expressway, the shower barely has any hot water. Sleeping was tough.

Clean, nice staff, no issues and had a great stay!

Clean, nice staff, no issues and had a great stay!

They should have more different varieties

They should have more different varieties

quick Breakfast made a great start to the day.

quick Breakfast made a great start to the day.

The room was spotless and the front desk person was so kind and the bed was comfy. The only downside was city noise. We just aren't used to traffic noise. I would stay there again. The price was very fair and I felt comfortable in the room.

The room was spotless and the front desk person was so kind and the bed was comfy. The only downside was city noise. We just aren't used to traffic noise. I would stay there again. The price was very fair and I felt comfortable in the room.

Our room was very clean and well stocked. The beds were comfy. Staff was incredibly helpful and friendly.

Our room was very clean and well stocked. The beds were comfy. Staff was incredibly helpful and friendly.

Breakfast was great. Best part of my day

Breakfast was great. Best part of my day

Clean room, comfortable bed and great free breakfast. Great location to metro.

Clean room, comfortable bed and great free breakfast. Great location to metro.

Comfortable stay with breakfast provided which was convenient.

Comfortable stay with breakfast provided which was convenient.

clean spacious room

clean spacious room

Very appealing in many aspects starting with friendly staff, good ratings & accomodations. I also the transportation service that came with the package. And the breakfast was very good.

Very appealing in many aspects starting with friendly staff, good ratings & accomodations. I also the transportation service that came with the package. And the breakfast was very good.

Friendly staff, clean rooms, close to Union Station

Friendly staff, clean rooms, close to Union Station

The room was amazing

The room was amazing

I throughly enjoyed my stay at The Hampton Inn DC NoMa. Staff were very professional, courteous and accommodating.i enjoyed the shuttle service to and from Union Station. I will definitely stay again!

I throughly enjoyed my stay at The Hampton Inn DC NoMa. Staff were very professional, courteous and accommodating.i enjoyed the shuttle service to and from Union Station. I will definitely stay again!

Entering the building, there was a construction dumpster outside -- not very welcoming.

Entering the building, there was a construction dumpster outside -- not very welcoming.

Kay at the front desk was very informative. Pool closed.

Kay at the front desk was very informative. Pool closed.

We enjoyed our stay. Staff was helpful when asking questions. Breakfast was great each morning. Convenient and easy to get to metro. Lots of fun restaurants near by.

We enjoyed our stay. Staff was helpful when asking questions. Breakfast was great each morning. Convenient and easy to get to metro. Lots of fun restaurants near by.

Great breakfast and all fine

Great breakfast and all fine

Front desk was polite and friendly. Shanika was great and Channel was nice. Hope she felt better this afternoon of 10/26 and that it didn't get serious. Hope to return in the Spring

Front desk was polite and friendly. Shanika was great and Channel was nice. Hope she felt better this afternoon of 10/26 and that it didn't get serious. Hope to return in the Spring

Clean and well maintained surroundings. Healthy breakfast options.

Clean and well maintained surroundings. Healthy breakfast options.

very good hotel for stay

very good hotel for stay

The room condition is great. We love hot breakfast. Our room is facing the street, but we barely heard noise.

The room condition is great. We love hot breakfast. Our room is facing the street, but we barely heard noise.

Nice hotel.

Nice hotel.

Staff was friendly and helpful. They fixed a rooming “issue” with ease. Very informative. Room was clean and had everything I needed for the night.

Staff was friendly and helpful. They fixed a rooming “issue” with ease. Very informative. Room was clean and had everything I needed for the night.

Clean room, Staff was great, Breakfast was very good

Clean room, Staff was great, Breakfast was very good

Food was good

Food was good

Hubby and I stayed here last weekend for a quick overnight stay in DC.

Hubby and I stayed here last weekend for a quick overnight stay in DC.

Great breakfast completed a nice stay.

Great breakfast completed a nice stay.

Great stay

Great stay

Great location!!’

Great location!!’

Clean room

Clean room

The price was right since we could park at our son’s place nearby. Otherwise parking would have made the cost a bit too high for us. The room was clean although we always give points off for hotels that don’t encase their mattresses with a bedbug cover. (There didn’t seem to be any bedbugs,). The free breakfast was very good for this kind of hotel with a variety of hot and cold selections.

The price was right since we could park at our son’s place nearby. Otherwise parking would have made the cost a bit too high for us. The room was clean although we always give points off for hotels that don’t encase their mattresses with a bedbug cover. (There didn’t seem to be any bedbugs,). The free breakfast was very good for this kind of hotel with a variety of hot and cold selections.

I really enjoyed my stay at this hotel!

I really enjoyed my stay at this hotel!

Parking should cost less or not at all.

Parking should cost less or not at all.

Great check in experience with friendly and helpful front desk staff

Great check in experience with friendly and helpful front desk staff

Great Hotel for a Great Price. Shuttle to and from Union Station. Very friendly/accommodating staff. Maria went above and beyond for us. We came in from Amtrak and I realized that I had forgotten my ID in my car back home. I was able to check in with a photo of it. Beautiful Hotel with very nice, clean rooms. Pretty quiet too since our room was facing the street. I only heard a few sounds throughout the night in the room. Beds were comfy. Plenty of outlets in the room. Elevator is super fast! Free Breakfast was AWESOME. Fresh cut fruit, pastries, waffles, juices, eggs (scrambled AND hard boiled), potatoes O'Brien, oatmeal, etc. The breakfast spread alone was worth the price. My only complaint is the pool is under renovation and the verandas they show in the hotel pics are off limits. They also have baggage holding even after you check out so you can go visit places without your luggage. They also let us hang out in the lobby until we can go to Amtrak at 3 pm. Again above and beyond on accomodations. If you like pizza and the like I would highly suggest NY Pizza Grill. Delicious. Also, got our deposit back almost immediately after check out. That's always a plus. Just really wish the pool was open.

Great Hotel for a Great Price. Shuttle to and from Union Station. Very friendly/accommodating staff. Maria went above and beyond for us. We came in from Amtrak and I realized that I had forgotten my ID in my car back home. I was able to check in with a photo of it. Beautiful Hotel with very nice, clean rooms. Pretty quiet too since our room was facing the street. I only heard a few sounds throughout the night in the room. Beds were comfy. Plenty of outlets in the room. Elevator is super fast! Free Breakfast was AWESOME. Fresh cut fruit, pastries, waffles, juices, eggs (scrambled AND hard boiled), potatoes O'Brien, oatmeal, etc. The breakfast spread alone was worth the price. My only complaint is the pool is under renovation and the verandas they show in the hotel pics are off limits. They also have baggage holding even after you check out so you can go visit places without your luggage. They also let us hang out in the lobby until we can go to Amtrak at 3 pm. Again above and beyond on accomodations. If you like pizza and the like I would highly suggest NY Pizza Grill. Delicious. Also, got our deposit back almost immediately after check out. That's always a plus. Just really wish the pool was open.

Clean room and close to various dinning locations

Clean room and close to various dinning locations

Staff was very attentive, breakfast was great as was the free shuttle.

Staff was very attentive, breakfast was great as was the free shuttle.

The hotel itself was fine, staff was nice, however, with parking, we asked a staff member if where we parked was okay, they said yes, and the next morning we found an over $60 parking ticket on our windshield. Didn’t even state a price in it until we scanned the QR code. Wish we were informed about this prior to our booking.

The hotel itself was fine, staff was nice, however, with parking, we asked a staff member if where we parked was okay, they said yes, and the next morning we found an over $60 parking ticket on our windshield. Didn’t even state a price in it until we scanned the QR code. Wish we were informed about this prior to our booking.

Staff very friendly and helpful, clean. Comfortable

Staff very friendly and helpful, clean. Comfortable

God

God

Clean and easy to get to station.

Clean and easy to get to station.

Great hotel! It was clean comfortable and close to metro and train station. I would book again.

Best continental breakfast I've ever had.

Hotel is close to the metro station and the Union Station District - which means plenty of food options within walking distance.

good

I had a comfortable and pleasant experience staying at the Hampton Inn, NoMA Union Station. The hotel room was immaculately clean, and quiet and the staff was helpful and responsive. It's a bargain- can't beat the price and the location (just a few blocks from Union Market and the metro). Highly recommend.

Absolutely NOT! Nothing that was listed online that made you wanna book was actually factual. You book with Expedia and all these random charges come up. The hotel doesn’t work with well with third party sites at all. There’s no communication amongst the staff. I drove four hours from NJ just to be met with problems on the hotels end that had nothing to do with me. Pulled up to the hotel just for no one to be at the front desk and doors locked. Like WHAT? I can go on and on. Horrible experience and will never book with Hampton Inn or use Expedia to book with them again.

Nothing

Everything's fine. Hot water in the lobby could be hotter during some hours. Otherwise it's a very lovely place.

Room service was poor. The room was supposed to be cleaned every day but no one was there even after I have mentioned in the reception

This is a great place to stay when on business or pleasure. This is a quality Hilton property with a wonderful breakfast and breakfast area. Coffee available all day. Rooms are top notch. Highly recommended! Parking daily is approximately in the $50 dollar range. D.C. seems to thrive on parking everywhere you go so be ready…

While the hotel accommodations were very nice, being situated right on the street made it very noisy at night. We could hear trains, motorcycles helicopters and car.

Fairly satisfied overall.

Love union station! This was my fifth stay here. Everytime has been a surprise. So much to offer!

Great place to stay. The area around is full of restaurants an activities

If included parking will be perfect

The hotel is close to a lot of things. Good breakfast. However I was really disappointed the first room we were checked into wasn’t clean at all. There was trash hidden behind the chair, the bathroom floor was slimy and hair in the tub. We asked for a new room, and this one looked a little cleaner. But there were blood stains on the sheets. Also really poor water pressure in bathroom. Pink mold of some sort on shower head and nasty toilet. We bought cleaning stuff to clean ourselves. I wasn’t really happy with the poor room clean, we wouldn’t book here again. After fees it was more than double the price expected to pay. It was like 5/10 hotel stay. $45 per night parking.

It may my stay very comfortable. Thank you

It was nice being so close to Union Market and other shops and restaurants.

Front desk was excellent,we were 15 people of group we enjoyed our stay there.

We were parked right in front of the hotel and someone went into our car and stole my husband's overnight duffel bag with his valuables inside. We thought it would take a minute to check in but the worker had an issue with our reservation and needed assistance from the manager. The manager took a while to come, after waiting for a period of time, the worker was able to fix the issue and our car was broken into.

Parking was $45 plus taxes and fees per night. This was not explained to us at our check in. No TV remote in room. Had to call about that. AC unit was very loud. No toilet extra toilet paper. When we called about this we were told we needed to come down and get it. Lastly, 3 grocery bags filled with trash next to the elevator. One fell over and spilled onto the floor.

Staff was cooperative I came early and they checked me in.👍

I really loved staying at this hotel, first time visiting the DMV, very friendly and helpful staff, the breakfast was great, rooms were clean and tip top shape, the shuttle was great, dropped off at Union Station and walked about 10 minutes to capital hill and started my sightseeing so it saved quite some time, close proximity to a lot of things whether it was a 10-15 mins drive or walking distance, the only thing I did not like was the parking was not very organized at all, instead of paying for parking with the hotel and them giving you something to put on your dashboard, you have to scan a QR Code and pay online which is fine but it looks like anyone can do that whether they stay there or not and on my first night parking lot was full I had to park on the ramp that lead up to the top level of the parking lot, that's something that they should fix, but other than that everything was perfect at this hotel and I would stay here again

45$ parking for 12 hours 😕😕

It was good for the occasion

Staff was friendly .

.

We had many problems with our room…starting with the handle on toilet was broken, shower head was broken & water leaked from behind tile, asked for ice bucket 3 times & then there was no ice on our floor, trash not removed from room until we talked to manager. Finally the manager, Amanda, was very concerned & helped up with several issues. Even refunded one days room rate. So thankful for that but hotel needs some improvements made.

No room service the entire time besides when checked in. Had to keep going downstairs to get ahold of somebody for new towels. There were dirty clothes in the bathroom upon check in.

No room service the entire time besides when checked in. Had to keep going downstairs to get ahold of somebody for new towels.

The motel was excellent to say the least. The staff the condition of the motel the location everything was a 10 out of 10 in my book. Can’t wait to come back to Washington DC and stay there again.

The size of the room was comfortable The only thing was noise from the train and ice machine

Convienent

Very friendly and accommodating staff ❤️

Everything is excellent at this Hotel except for the swimming pool, it’s not functional for a while but it is shown while reserving a room. Staff were very helpful, they have a convenient shuttle to Noma station and Union station. Parking is $53 a night, which is probably typical for that location. Rooms were clean, quiet and comfortable. Not too far from National Mall or Public Transport. Property is not too far from Reagan national airport. Overall a good stay there.

The room was exceptionally clean when we arrived. It was nice and cool in this extremely hot weather! The check-in desk staff were all very friendly. The only issue was the pool was out of commission.

The stay was very customer driven the staff were so helpful I would keep everyone that worked as a team on their shift plus the shuttle driver was on time every step of the way from start to finish .

Great hotel and nice location!

Service was amazing!

Great view of trains for train spotters

I loved the breakfast and the staff was very nice .. Our was very nice and clean

Wonderful place and easy check in!

The location is good.

Very basic but clean

The staffs are really very good helpful and friendly.

Walking distance to great restaurants, we walked to transportation but found the hotel offers shuttle to transportation. No cash on premises so make sure you have correct tip money😁

Great hotel and the service is amazing!!!

We arrived on Friday evening a few minutes prior to the storm and check in was great. The staff displayed many acts of kindness.

I was very annoyed, hotels charge so much money to stay but offer very little service. We really need to get back to the days housecleaning actually cleaned the rooms daily. On a positive note, the hotel was fairly clean and Breakfast was decent.

The front desk was extremely nice and professional!

Nice place.

Accesible location and good breakfast

We came in on the train and they have a shuttle that can pick you up and take you back to union

Clean and quiet.

Friendly staff, great ameneties, nice area!

Front desk was very helpful to get me an early checkin. When back in DC i will return here, has everything i need in a hotel.

The front desk staff were awesome! The staff who served breakfast were kind and friendly.

There were two blips. Didnt know there was not daily cleaning service. We ran our of toilet paper and had to request.

Nice rooms, friendly staff and good breakfast w a variety of options

I stayed here for the cheaper price and proximity to my event. You get what you pay for and this hotel was pretty rough. Staff was absolutely terrible. The air in my room did not work, and I called twice for service. After waiting for 3 hours I was finally told the maintenance crew was done for the day. Then I requested to be moved. Next room the air worked. It was clean. Beds ok. Phone in this room did not work. I would spend a little more for a better stay if I was traveling to the area again.

The room and service was great

Mr. Corey! I want to thank you for making our stay delightful. I wish all the employees were just like you. Please trust when I say he is the reason why I’m leaving a five star review for customer service. I would definitely come back and recommend.

Excellent stay

Parking is expensive

Sheets were very stiff and smelled of chemical. Maybe new but didn't like that. Air conditioning unit made awful noise but was tolerable.

Paid $53 for 24 hrs of parking only to return from concert to find there was no room in the lot. Staff said an external company did the parking and they couldn't help us. Staff said we could park anywhere we could fit in. Managed to park on a curb. It's ridiculous that more parking passes are given than there are spots to fill and hotel staff can't help even though referred us to the outside company.

Nice place…good location

From the minute we pulled up to the hotel, the staff met us outside and was warm and welcoming. Throughout our stay everyone was friendly and accommodating. Check-in was quick and smooth. And they didn't go wrong with the Wednesday evening Social.

It was quite, but i never got fresh towels, when i got to the room there was a half used toilet paper, not a fresh roll, there was a woman's hair on my sheets.

I so wanted to give this place high marks because the staff was so friendly and helpful. But the room wasn't very clean, never had housekeeping the three nights we were there. And didn't know the pool was permanently closed until the night before when we called to confirm the room.

This is a nice hotel closely associated with Homewood Suites across the way. Even the parking is shared with Homewood Suites, and the breakfast is held there too. Newly renovated hotel, nice stay. Its close to Union Market for food options.

The staff was attentive and we liked the shuttle within one mile which took us to metro. Also loved the breakfast which was different each day.

Good place

This was the worst hotel experience I've ever had. We had to wait 2.5 hours to check in. The staff did not seem to know what they were doing and the room was lacking. The manager said she would comp us the paid parking for the two-night stay but when it came time to check out the woman at the front desk couldn't get it off the bill. The coffee machine in the room was missing parts and the elevators weren't working for guests when we did finally check in. Everyone seemed like they hadn't been working there long. The janitorial staff were actually the most helpful people on site because they helped us with the elevators and where to park. Do not recommend. The Motel 6 next door is probably a better stay for just a little less.

Logged in to website to check on reservation and saw hotel was closed. Spent 45 minutes talking to hotels.com via chat, not even a person, to make sure I would not get charged. Finally received a cancellation notice the day before my reservation. The communication was terrible until I reached out. Second time this has happened.

We found the room very spacious, comfortable, clean and presentable. The only complaints are, we wish there were additional glasses by the bathroom sink and found the sofa bed really lacking plus the blanket was stained.

Afraid to turn ceiling fan on in the room!!! Dust in clumps was hanging from it There was only one root beer soft drink in the market section. The rest of the case was empty.

Great people

We arrived on Wednesday for a four day stay. Our garbage was not emptied until friday. Guests should not have to place their garbage outside their doors because of inadequate room cleaning service. Even if the sheets aren't changed daily the garbage should be emptied and clean towels offered.

The hotel was following covid guidelines. This made us feel safer in our travels. Conveniently located close to NoMa metro station. Free shuttle service within a mile radius. Friendly and courteous customer service. First time in DC and everything was great!

Staff was friendly

I did not have much time but looking beyond the construction you can see that it going to be swell.

Clean, friendly, convenient

The stay was great, we were transferred from the other hotel property because it was closed. The African American male who checked us in was professional, and took care of the problem getting our room, he is a great employee!

I loved that I was given an upgrade to the Hilton across the Street. I had a little kitchenette and complete with cooking utensils along with a microwave. I was able to cook a small meal that evening to eat.

My stay was good but they have roaches the kitchenette was a plus. The room was cleaned and disinfected so I appreciated that.