Canopy by Hilton Washington DC The Wharf

Staff at front desk professional personable, helpful and loved the cohesive team approach and they genuinely seemed happy to be there! Location to the Anthem and excellent restaurants!

The whole point of booking this hotel was for valet parking. When we arrived they said valet is sold out and to go into the sold out parking garage and try and find your own parking. What a nightmare! We ended up having to park blocks away in a public parking garage which is exactly what we wanted to avoid by booking this Hilton.

Only problem was with Breakfast 10 am, closed, open up for lunch 11 am. There was a place around the corner Milk and Honey. Excellent food.

Room had a gorgeous view!

Todo bien

Hôtel was ok, nothing extraordinary but the location was great and there was a rooftop bar.

Great location on the Wharf! Close to everything!

It was a nice stay. Parking was expensive but to be expected. Great food options near by.

Location Na

Proffesiona staff, very nice and clean hotel, great food

Nice location, nice rooms but a bit dated. Restaurant was excellent

Very nice hotel in a great location.

I enjoyed the views of the harbor. Check-in was easy and the convenience of a restaurant on site was good.

The Canopy is a beautiful hotel and is perfectly situated at the Wharf. The one troublesome area is the elevators. We had to call the front desk to leave our floor because our access cards would not work. The entry level elevators did not allow hotel guests so you have to walk upstairs to the lobby. This was our fourth stay at the Canopy and we’re likely to book there again. Hopefully they get the elevator situation working consistently.

The staff was very kind and helpful! The location was perfect andvthe hotel is beautiful! I will certainly be back.

Great spot at the wharf! Enjoyed our stay

We stayed here for a weekend getaway. Perfectly located in the wharf where all of the restaurants and shops are of walking distance. I enjoyed the breakfast overlooking the water and wait staff was great. I would highly recommend.

The property was clean and had a great view of the river! I enjoyed being able to go to the roof top bar and walk back to my room.

The property was clean and had a great view of the river! I enjoyed being able to go to the roof top bar and walk back to my room.

Being checked in 2 Hours after my check in time, not compensated for the room I actually paid for, for a full river view room NOT partial. I’ll never stay here again. Too much money for me to be lied to and checked in two hours later, with still having to pay for valet. Absolutely NOT

Please have at least 1 bottle of water in the room upon arrival

clean room, Large room with nice views.

Exceptional

The air conditioning didn't work

Friendly staff, comfortable beds, and convenient to area attractions. High parking fees, but typical for Washington, DC.

Friendly staff, comfortable beds, and convenient to area attractions. High parking fees, but typical for Washington, DC.

Location The air conditioning didn't work

Great

Being checked in 2 Hours after my check in time, not compensated for the room I actually paid for, for a full river view room NOT partial. I’ll never stay here again. Too much money for me to be lied to and checked in two hours later, with still having to pay for valet. Absolutely NOT

Very convenient, 8 minutes from Regan airport and 25 minute walk to the national mall, Perfect for what we needed.

Very good

Breakfast was just ok… staff wasn’t very friendly & service wasn’t great!!

Such a great location for the wharf, Anthem venue, food and peaceful atmosphere!

We only stayed one night but staff was very welcoming & accommodating. Hotel was well maintained and clean.

Exceptional

Parking is really confusing unless you use the valet service. Other than that, everything was clean and nice!

Great location !!!! Try to get the suite !!!!

Great, clean rooms. Super location. Unfortunately we couldn't park our van.

Just ok. Front desk somewhat friendly...coffee not refreshed daily. No cream. Tasting at bar...not fun or entertaining....felt like I was bothering them.

The location was incredible, situated right on the wharf. Excellent restaurants, entertainment and an amazing view were right outside. The location was also in walking distance to many attractions such as the Jefferson Memorial. The one downside was there was no swimming pool which my kids were looking forward to.

The location location location is amazing! Also I truly enjoyed the rooftop bar and restaurant and being able to rent the Canopy bike for free. I also loved the design of the shower. I will stay there again.

Exceptional

-

Na

N/a

I loved my stay at this hotel. The rooms are beautiful, but a tad small. The hotel staff were pleasant and accommodating. I was able to request a later checkout because I had an event to attend and the location of the hotel is perfect. The views of the wharf is beautiful and there are plenty of eateries in proximity. The hotel also offers meals and delicious cocktails. I would definitely stay again when I return to DC!

Gorgeous views. Very nice shower. Quiet room. Walkability Elevators are a little confusing at first.

Gorgeous views. Very nice shower. Quiet room. Walkability Elevators are a little confusing at first.

Room was not ready at 3 p.m. as promised or advertised, which was not acceptable as I had to wait.

First, the hotel does not have luggage carts-be prepared especially if you have a lot of luggage. Second, while the location is perfect -so much to see in the area -food options are boundless, parking rates are outrageous. Lastly, i gave this only 3 stars and will NOT book there again because of the view. I booked and pd a lot of money ($800 for 2 nights) a marina view. I looked at the photos and triple checked my selection. When i got there they said that they only really have courtyard/partial marina view. I tried to point out my reservations with the classification clearly shown marina view-nothing was done. 80% of our view was the courtyard. We had to look at an angle to get a glimpse of the water. Completely disappointing -not at all like the photos. Won’t be back.

Beautiful suite! Loved the view! Staff super friendly! We enjoyed our stay and will be back

The location was great rooms were comfy great views. Lots of things to do in the area Some of the staff didn't seem to be happy working and it showed

Some of the staff didn't seem to be happy working and it showed ?

I had to ask three times for additional pillows

Location I had to ask three times for additional pillows

There was some type of substance used to draw a face on the window so we had to have housekeeping immediately come in to wipe the window down which obviously wasn’t done between the last occupants departure and my check in. I definitely expect a better experience at Canopy given the costs we pay in this economy.

Great hotel ! We were delayed upon check in because they were busy, so our room was not avaliable, but they were polite and communicated with us about the progress. The drink coupons sure made the waiting pleasing!

Very good

Excellent location, hotel & front desk staff!! Very clean also!! NA

The parking situation was hard to find and expensive.

Nice location and clean

Rooms closer to the water are smaller

Perfect for a long weekend

Everything was great

There was no waitstaff in the bar. Had to go to the bar to order and pickup drinks. Furniture in the bar was not comfortable, nor was decor particularly inviting. Lounge chair in room was stained. Repulsive to consider sitting on. Bathroom sliding door wouldn’t stay closed. If this was a low end cheap hotel, I could understand. Canopy needs to up their game.

Exceptional

The service and stay was beautiful and comforting. Truly enjoyed the time there with it being around a lot of options. A good spot for summer time!

Jamel was wonderful and accommodating. The hotel, rooms, common areas perfect!

Exactly what I needed. Peace and kindness all weekend.

Exceptional

Location The price to park your car .

Location The price to park your car .

Cool and modern hotel on the Potomac, which was great for our weekend to the Waterfront and Arena Stage.

Everything was wonderful

Everything was wonderful

The room and location were fabulous! The restaurant was overpriced and not very appetizing.

The bed was uncomfortable..too much late night noise in our hallway

The bed was uncomfortable..too much late night noise in our hallway

Check in starts at 3pm. they had my husband and I wait until 5pm to check in. Staff not friendly at all, they didn’t welcome us nor explain what the hotel offers in terms of parking, information about check out time, available food services. nothing at all. I gave them my Id , then after waiting a long time to check in they handed me my room key. They didn’t tell me which elevator to use nor what floor the room was. Also, we booked the river view room that’s not the room we got. They gave us the Marina room which didn’t even have a full view of the river. We were super excited about our stay…unfortunately the atmosphere isn’t welcoming at all. On the good side the hotel rooms we clean, so that’s good. Plan to take your own body wash and soap because the one they provide is watered down.

Check in starts at 3pm. they had my husband and I wait until 5pm to check in. Staff not friendly at all, they didn’t welcome us nor explain what the hotel offers in terms of parking, information about check out time, available food services. nothing at all. I gave them my Id , then after waiting a long time to check in they handed me my room key. They didn’t tell me which elevator to use nor what floor the room was. Also, we booked the river view room that’s not the room we got. They gave us the Marina room which didn’t even have a full view of the river. We were super excited about our stay…unfortunately the atmosphere isn’t welcoming at all. On the good side the hotel rooms we clean, so that’s good. Plan to take your own body wash and soap because the one they provide is watered down.

Extremely clean!!!!!!

Extremely clean!!!!!!

Very clean, good views, and friendly staff Nothing

clean room, beautiful hotel and amenities

clean room, beautiful hotel and amenities

Value for the price is amazing! Clean rooms, accessible location and friendly staff.

Clean room

Clean room

My only complaint is the hotel didn’t offer much amenities and no designated parking. You either had to park and pay for the parking garage or valet which each was $60+

My only complaint is the hotel didn’t offer much amenities and no designated parking. You either had to park and pay for the parking garage or valet which each was $60+

No

Service, views

Service, views

Room got great view

Room got great view

Room was perfect

Room was perfect

Room feel like luxury

Room feel like luxury

They moved us to a different hotel. Very frustrated and disappointed.

They moved us to a different hotel. Very frustrated and disappointed.

Everything was perfect! My first time staying at this hotel and won’t be my last! Very clean, staff was amazing and the area is everything from the food to the views!

Everything was perfect! My first time staying at this hotel and won’t be my last! Very clean, staff was amazing and the area is everything from the food to the views!

Location was better than expected- restaurants around were more exceptional w/the hotel stay - I would def stay again !! Cost of parking seemed high

Location and amenities

Didn’t have breakfast Beautiful

Beautiful accommodations, excellent staff It was phenomenal.

Location Staff didn’t do anything special despite it being a celebration.

Loved shower! Elevators. Tried to reach front desk not successful . Parking should have been discounted for Canopy guests. Please upgrade phone charging ports.

room perfect and staff very helpful, I did enjoy stay there and I will return soon

room perfect and staff very helpful, I did enjoy stay there and I will return soon

Alex, Alex, Alex- front desk check was very hospitable, professional and accommodating! Room waterfront view-fantastic andGreat breakfast- I will return to Canopy!

Stayed here for my boyfriend‘s birthday. Truly enjoyed it beautiful hotel. The only one thing that I would change is the fact that the elevator doesn’t go straight to the ground floor, you have to stop on a second then go to the ground. Other than that the staff was amazing and it was a great location.

Stayed here for my boyfriend‘s birthday. Truly enjoyed it beautiful hotel. The only one thing that I would change is the fact that the elevator doesn’t go straight to the ground floor, you have to stop on a second then go to the ground. Other than that the staff was amazing and it was a great location.

I love everything I don’t like the high prices of parking

The hotel was great, no complaints. Vehicle parking was a problem, though: the cost to park in the underground garage was $62 per day. Parking my car there literally doubled my cost to stay at this hotel.

The hotel was great, no complaints. Vehicle parking was a problem, though: the cost to park in the underground garage was $62 per day. Parking my car there literally doubled my cost to stay at this hotel.

Love the cleanliness. My room had a great view. I really loved my stay. We will be back

Love the cleanliness. My room had a great view. I really loved my stay. We will be back

Great room and wonderful breakfast!

Great room and wonderful breakfast!

Loved the location. It was a New Year's Day so the bar in the hotel was closed. They offered a wine tasting which really wasn't a wine tasting. They gave one wine without context. I'm a light sleeper so the sound of the HVAC system cycling on and off was annoying so I didn't get good sleep. Overall I will not choose this hotel again. It met the need for walking distance to my dinner reservation at Hell's Kitchen for my birthday.

Loved the location. It was a New Year's Day so the bar in the hotel was closed. They offered a wine tasting which really wasn't a wine tasting. They gave one wine without context. I'm a light sleeper so the sound of the HVAC system cycling on and off was annoying so I didn't get good sleep. Overall I will not choose this hotel again. It met the need for walking distance to my dinner reservation at Hell's Kitchen for my birthday.

great location with an amazing city view!! the staff was very friendly and helpful, overall an excellent experience :)

great location with an amazing city view!! the staff was very friendly and helpful, overall an excellent experience :)

Clean nice staff

Clean nice staff

Staff was great. They were able to provide us with a room on the highest floor as we requested. We were also allowed early check-in at 2pm. There are only two things that can be improved - the AC / heater is a bit loud in the suite we stayed in. It turns on every 5 minutes so it disrupted my sleep. The hot water in the shower wasn't consistent. It comes and goes. Other than that, we are happy with our stay! We loved the river view!

Staff was great. They were able to provide us with a room on the highest floor as we requested. We were also allowed early check-in at 2pm. There are only two things that can be improved - the AC / heater is a bit loud in the suite we stayed in. It turns on every 5 minutes so it disrupted my sleep. The hot water in the shower wasn't consistent. It comes and goes. Other than that, we are happy with our stay! We loved the river view!

Room was neat and clean. The morning staff was weird.

Room was neat and clean. The morning staff was weird.

Clean room and staff was very helpful. Only negative was the hot water in the shower did not get hot at all and shower water leaked onto bathroom floor everytime you took a shower

Clean room and staff was very helpful. Only negative was the hot water in the shower did not get hot at all and shower water leaked onto bathroom floor everytime you took a shower

Staff was great, room was great, location was killer. Only thing that stinks is parking is stupid expensive. $65 a night basically. Other than that, you can’t ask for more.

Staff was great, room was great, location was killer. Only thing that stinks is parking is stupid expensive. $65 a night basically. Other than that, you can’t ask for more.

The staff was great. From the front desk to the hotel cafe and bar, the staff was very accommodating and super friendly.

The staff was great. From the front desk to the hotel cafe and bar, the staff was very accommodating and super friendly.

The view of the lights and water was better

The view of the lights and water was better

Nice room good service

Nice room good service

Clean large room!

Clean large room!

Beautiful hotel!

Beautiful hotel!

Staff was friendly and helpful at any encounter from check in, to valet parking, to exploring rooftop bar. This particular stay was, literally, around the corner from the music venue where our son had a Sunday evening show. The location couldn’t have been better and this one night stay was an exceptional value (and we have been to DC for dozens of other shows around town),

Staff was friendly and helpful at any encounter from check in, to valet parking, to exploring rooftop bar. This particular stay was, literally, around the corner from the music venue where our son had a Sunday evening show. The location couldn’t have been better and this one night stay was an exceptional value (and we have been to DC for dozens of other shows around town),

I love the property and the stafff.

I love the property and the stafff.

Beautiful location and property. Parking was very expensive $62 per night, with no hotel discount/validation from the hotel.

Beautiful location and property. Parking was very expensive $62 per night, with no hotel discount/validation from the hotel.

Nice, clean and spacious room. Would definitely stay again.

Nice, clean and spacious room. Would definitely stay again.

The park is beautiful with an amazing view on the water and boats. I had a calm and relaxed moment with a beautiful view from my room. We enjoyed thanksgiving dinner in a wonderful restaurant two minutes walking distance from the hotel.

The park is beautiful with an amazing view on the water and boats. I had a calm and relaxed moment with a beautiful view from my room. We enjoyed thanksgiving dinner in a wonderful restaurant two minutes walking distance from the hotel.

Location

Location

Everything was excellent. Outstanding customer service! Love this place.

Everything was excellent. Outstanding customer service! Love this place.

AMAZING!!!!! Brought my bff for her birthday and the hotel did everything they could for an amazing experience. Great location as well.

AMAZING!!!!! Brought my bff for her birthday and the hotel did everything they could for an amazing experience. Great location as well.

Great staff. Secure facility.

Great staff. Secure facility.

Staff were great, very comfortable bed

Staff were great, very comfortable bed

Clean 3rd time staying there and be back super clean staff they very nice walking distance to very good restaurants.

Clean 3rd time staying there and be back super clean staff they very nice walking distance to very good restaurants.

Great location and good customer service.

Great location and good customer service.

The large Windows and View

The large Windows and View

The room was clean and we had a great view

The room was clean and we had a great view

I called the next morning and Jamel informed me that they had an amenities form I could fill out, but an early check-in was still not possible. You’d have to provide your own decorations and a fruit plate cost $75… lol. After paying $500 for one night, I don’t see the value in that. When we dropped the car off for valet, they said they would text us - never did. When I called the front desk to retrieve the car, she said we would need to respond to the text. I had to go outside of the building to call for the car, then when we were back in the car, we got a text thanking us for using valet, so they clearly had the correct phone number. Will definitely be choosing another hotel on the Wharf next time.

I called the next morning and Jamel informed me that they had an amenities form I could fill out, but an early check-in was still not possible. You’d have to provide your own decorations and a fruit plate cost $75… lol. After paying $500 for one night, I don’t see the value in that. When we dropped the car off for valet, they said they would text us - never did. When I called the front desk to retrieve the car, she said we would need to respond to the text. I had to go outside of the building to call for the car, then when we were back in the car, we got a text thanking us for using valet, so they clearly had the correct phone number. Will definitely be choosing another hotel on the Wharf next time.

It was great with a great view!

It was great with a great view!

Friendly staff. Clean rooms. Overall a great stay!

Friendly staff. Clean rooms. Overall a great stay!

Loved everything ! Very convenient

Loved everything ! Very convenient

Room was very clean and neat. Staff was courteous and helpful. The heater in the room was hard to operate. It was freezing the first night. The Nescafe maker leaked all the time.

Room was very clean and neat. Staff was courteous and helpful. The heater in the room was hard to operate. It was freezing the first night. The Nescafe maker leaked all the time.

Great visit!

Great visit!

Wonderful rooms, location. A few hiccups with our stay (coffee maker broken, bathroom issues) which were addressed as promptly as possible. Would stay here again.

Wonderful rooms, location. A few hiccups with our stay (coffee maker broken, bathroom issues) which were addressed as promptly as possible. Would stay here again.

Room clean, shower spectacular, staff is amazing and friendly. We WILL return!

Room clean, shower spectacular, staff is amazing and friendly. We WILL return!

They told me u had to pay for breakfast should I get a refund for the $11 coffee I paid

They told me u had to pay for breakfast should I get a refund for the $11 coffee I paid

Outstanding service.Everything was perfect.Lots of places to eat.The pier was peaceful and inviting .Loved everything about this hotel

Outstanding service.Everything was perfect.Lots of places to eat.The pier was peaceful and inviting .Loved everything about this hotel

Responsive friendly staff. Great location especially for The Anthem.

Responsive friendly staff. Great location especially for The Anthem.

Staff

Staff

It was good

It was good

This property is in a great area with lots to do. Able to walk to all monuments so great location with the sea side vibe!

This property is in a great area with lots to do. Able to walk to all monuments so great location with the sea side vibe!

Spotless room great location.

Spotless room great location.

The hotel was beautiful but o

The hotel was beautiful but o

Communication regarding phones being down was missed. 2 ladies working the Front Desk were a bit too arogant at check and forgot to mention the phones. The light fixtures were stained with bleach, and when trying to shower, the shower handles were leaking and sprayed all over the place. OMG a joke. If your home is better than this hotel, choose to pay an additional 50-100 + for a better experience. The gentlemen at the front office on Saturday am were dressed professionally, and very kind and professional. I would come again for them only, but honestly? I doubt it.

Communication regarding phones being down was missed. 2 ladies working the Front Desk were a bit too arogant at check and forgot to mention the phones. The light fixtures were stained with bleach, and when trying to shower, the shower handles were leaking and sprayed all over the place. OMG a joke. If your home is better than this hotel, choose to pay an additional 50-100 + for a better experience. The gentlemen at the front office on Saturday am were dressed professionally, and very kind and professional. I would come again for them only, but honestly? I doubt it.

n/a

n/a

The room was awesome! The only negative thing i could say is the lobby is not properly identified, so you don't know where to check in, and the elevator controls are messed up at best. We couldn't figure out how to use them. Never been in an elevator without floor buttons before! But the hotel itself is beautiful, with beautiful rooms, and valet parking inside. We had a wonderful stay, and will definitely be staying there again in the future.

The room was awesome! The only negative thing i could say is the lobby is not properly identified, so you don't know where to check in, and the elevator controls are messed up at best. We couldn't figure out how to use them. Never been in an elevator without floor buttons before! But the hotel itself is beautiful, with beautiful rooms, and valet parking inside. We had a wonderful stay, and will definitely be staying there again in the future.

The room was clean

The room was clean

Great staff make u feel at home. Cleanroom

Great staff make u feel at home. Cleanroom

Super close to The Anthem. Staff was friendly. There were some misses with our stay (2 lights in the room wouldn’t turn off), valet was AWOL, misrepresented the complimentary “cocktail l” reception…but all in all a good stay. Didn’t have breakfast at the hotel. Bar was too loud at 6pm so we went somewhere else.

Great location and beautiful view from the room!

Great location. Clean well appointed rooms. Lovely view of the waterfront.

Friendly and respectful staff, perfect location where everything is literally in walking distance. The room was beautiful.

Yes!

Nice staff

The bar was classy.

Front desk staff was not friendly or welcoming. I reserved a river front king room, and i was given a city view room. The street noise and pedestrian walkway were very noisy. Although i did not get the room that i paid for, i was told that i would not be able to cancel, receive a room change, or a refund. Very disappointing

.

There is no complimentary breakfast at Canopy, but the hotel next door, Hyatt House, offers one. I would rather stay at Hyatt House than at Canopy.

The bed was very comfortable. The room was quiet and had a great view of the marina. Everything was clean and in good condition.

Everything and everyone was nice and respectful and professional. Will be back to stay

Great location, very nice hotel.

clean room

Excellent hotel in every single way!

Location

Very nice hotel on the river. Very comfortable room. Lots of restaurants within walking distance.

A beautiful stay. Staff, room, amenities, the ease of check in and check out …it was amazing!

Nice comfortable and clean.

Great property and very convenient location to restaurants.

Was returned to original room. The room was worn, no water or snacks on arrival. Coffee machine and tea offered with no milk. Returned to reception the next and given a river room 2 floors up. View was fantastic but the bed was worn, the coffee machine didn’t work and it all 3 apartments I saw there was paint all over the floors. Whoever designed painted wooden barn doors in the bathrooms must have been mad. I know how difficult and time consuming they are to clean and felt sorry for the cleaners. There was remnants of the last visitors toilet explorations on the door and the bin, very gross. The water pressure in the sink was terrible. The room curtains are not quite black out. Night staff terrible, day staff must more accommodating. Security very welcoming. The location was exceptional however it is by far one of the worst 4* hotels I have ever stayed at, I have never been to a 4* hotel anywhere in the world where there is not so much as a bottle of water waiting in the room. Also attempted drinks and a meal at the rooftop bar restaurant. Views were incredible, staff friendly but they lost our food order.

We have stayed at the Canopy by Hilton Washington DC The Wharf four times while visiting our son in DC. We love the atmosphere and activities near the hotel. It has such a great vibe and is close to many DC activities! We highly recommend it!

Well stay again

Dirty carpets, linens were rough along with towels. Food options breakfast was below average, gym was ok. No purified water station

I really liked the look of the Hotel. The view of the Potomac from my room was fantastic. The Hotel was right on the wharf which made it great for taking a walk around the wharf. The rooms were clean and the staff was nice.

A wonderful experience on every front!

Bed and pillows were a little hard making it difficult to sleep and the elevator was out the day we checked out. Wife and I had to traverse the stairway with our bags from a high floor.

I have never had one complaint here. My stays are always great and this is one of my favorite hotels to stay at.

Really enjoyed my stay; nice up-to-date property in a pleasant up-and-coming location.

Too crowded at valet, took too long to check in at valet

I always enjoy my stay at Canopy the Wharf. The bed is comfortable and the service is top notch. I just wish they had a pool

Very nice front desk staff. Great view of the marina and courtyard. I reported that my TV kept buffering and the screen went black constantly. The hotel was responsive. It would be nice if breakfast could be included for the high price.

Just wonderful....would stay again!

Loved my stay!

I am giving only two stars for the following three reasons: 1. The river view is not exactly a view of a river (see pictures). It is very similar to what is shown in the picture for the Marina view rooms on the reservation page, which is cheaper. I paid extra to get a river view room to make my son's birthday extra special, but we were definitely disappointed, and I don't think it's worth the price. I complained about this to the front desk staff - they were not very friendly about this matter and said the room I got was indeed a river view, and I should have gotten a "river front view" to have a view of the river directly in front of the room. A more honest picture of the view from a room would have been helpful. 2. Valet parking is short-staffed. The hotel is located directly above Public Parking Garage 1. We tried to do valet parking, which included in-and-out privileges, but the wait was too long, so I went ahead and self-parked in the garage, which does not have in-and-out privileges. 3. The card key access on the door from the courtyard to the inside was broken. We could have locked ourselves out, but my clever son suggested that one person should stay inside in case we can't come back in. There was no warning sign about it on the door from the inside.

Excellent option. Great views, food, near the fish market

Great room. Beautiful view of the wharf and the river. High floor was wonderful! Over 50 restaurants in walking distance.

The staff here was very friendly and accommodating. My husband and I were celebrating our anniversary and they gave us a complimentary bottle of wine When we needed extra time to checkout, they gladly extended to it. I also like how you can text at anytime and someone will respond.

Excellent customer service and a walkable area.

It was wonderful

We enjoyed our stay; it was very relaxing. We will be back. We’ve stayed there on two previous occasions.

Beautiful, clean, great views and perfect location.

Location

Quietest hotel ive ever stayed at. Great location at the Wharf. Many restaurants and bars nearby.

10/10 as always

Jamal checked us in to celebrate our 40th Anniversary and everything was great.

The hotel location was great. We were in town for a concert two blocks away and had a corner room with a view. The hotel was undergoing renovations and there were some issues with hot water but the hotel went above and beyond to make it right with us. Valet parking was a little high but you are paying for the convenience. There are several great restaurants and The Anthem is a block away. Will definitely stay here in the future.

Loved it

pillows are the worse ever, AC is deficient, everyday you need to use two elevators to get to your room. it look as a good Hotel but it isn’t.

Everything you need, you can get right there.

Room was very nice and cool – great location, obviously – and valet parking and check-in checkout was seamless

Great location and nicely updated modern room with BB a nice view of the harbor

Loved everything about the hotel!

Excellent hotel with amazing amenities

Room could have been cleaner, but overall good stay.

Great stay overall. Very clean room. The only thing is that I wish it was told to me before it was about the incidental fees, which are seventy five dollars per day. And they do not own the parking lot, so you'll have to find parking somewhere else. Unless you want to pay sixty dollars a night

The first picture you see is the nice picture showing the fire pit which was the deciding factor between this hotel and others. So we really only choose to is hotel for the fire pit on the roof top only. And to Check in and be told that “oh we don’t have the fire pits” was very disappointing on so many levels. 1, the rate was much higher than other hotels around so I’m think okay well they have more amenities so we don’t mind paying a little more to get what we wanted and don’t let me get started on the “queen beds” which seem to be more like a twin bed.

Had the pleasure to spend our 6 year wedding anniversary staycation at the Canopy in The Wharf. Alex was great! He upgraded our room to a suite with an amazing view. The food, cocktails and hospitality was A1. Definitely will stay here again! Thanks again Alex!!!

This was a typical Hilton—nothing more, nothing less. The hotel doesn’t offer a lot in terms of amenities, but it served our needs just fine. Clean, comfortable, and consistent with what you’d expect from the brand. If you’re just looking for a reliable place to sleep, it does the job.

it is very clean and convenient place to stay. I enjoyed it very much.!

Amazing trip. Clean room excellent staff restaurant gorgeous experience amazing overall five stars.

a great stat highly recommend

However, our family was

The location it’s beautiful many dining options

Great stay

This was an excellent stay on the Wharf! Staff was friendly, rooms were well equipped, location perfect. Would definitely stay here again!

The location was good, where we could walk to restaurants and to Washington Tour locations.

Great stay.

This hotel is beautiful, comfortable and in a perfect location. We loved relaxing at Whiskey Charlie’s rooftop and the neighborhood shuttle to the Smithsonian.

Very nice property right on the water. Plenty of dining options. Hotel is very clean and modern. Great room with big comfortable king bed. I am very pleased!

It was modern and comfy environment, loved looking out at the warf activities.

Very nice property and room. Great location!

The room was worn, and would not cool. It seemed much nicer in the pictures.

Excellent, valet parking was easy

The Wharf is a fantastic location to stay while visiting DC for pleasure. So many options for food, drinks, coffee and entertainment, all just steps away. The Canopy was modern, clean and easy to navigate. The staff were very friendly and helpful; no one that we spoke to seemed annoyed to be there. We didn’t eat at the hotel restaurant because we were surrounded by so many others, but we did visit the rooftop bar and loved the views. The room was clean and had a very hip decor. Only complaint was that the TV wasn’t working correctly; something about an outage for local stations. We chose to Uber to the Mall area, but there is a Metro station a 10 minute walk away, or rental electric bikes and scooters everywhere. Would 100% recommend this hotel.

Clean and very nice

Clean, upscale and comfortable, this place has become my mainstay. If you want a place that has a stylish, upscale atmosphere this is the place to go.

Thank you staff

The hotel was nice. Water pressure in shower was bad. Valet was a little slow getting my car.

Loved the location. The room was nicely appointed, very comfortable.

Great stay

Excellent location

Rooftop bar was great!

I liked everything

The hotel is really nice. When it was time to go to bed, I realized there was no fit sheet on the mattress only flat sheet, and there were holes. The bad is extremely uncomfortable.

B

Loved the overall property. Was disappointed by some dishes that were not picked up in hall for over 24hrs

Close to my concert venue.

my favorite place to stay when i am in the Warf

Unfortunately we did not get the room that we ordered. We paid for a Marina view but got street view

Like the location, but the hair dryer is too dirty and sticky.

Great location.

Nice

The room was exactly as the picture with the Marina view Good insulation on the walls. Not perfect, but good. The Nesspreso machine was broken so couldn’t use it. Overall I enjoyed my stay and will compare it with the intercontinental next door next time.

No amenities in room…or essentials for your stay….bare!

Terrific property, lovely room, location was great.

Great view and location. Seamless check-in & check-out. Service was amazing. Alex made sure our stay was perfect.

Beautiful view great staff clean rooms … weird elevator system

Excellent service and location.

Gorgeous, clean, friendly staff, convenient location

Perfect location for the Arena Stage and restaurants at the wharf

From the hotel to the food options to the overall view was amazing. We would definitely be returning to this hotel!

Overall nice; but smells like weed in our hall and room.

Cool design

The parking situation was chaotic and unorganized

Theuy dining experience at the canopy bar was terrible. Despite having a reservation there was no one at the counter to assist with seating. The server took close to 45 minutes to take the order then came back to ask what we had ordered. Then we had another come to the table to ask if we had a reservation. The table we were seated at, had the son beating in our eyes. The blinds were broken and that didn’t help. In addition the server didn’t offer to change the seating despite seeing our discomfort. At check in for the room they were unable to locate the reservation. Requested for room service, we received the meal in takeaway boxes with plastic cutlery. The folk taking the order could barely speak / understand English.

Close to everything nice hotel!!!

The hotel itself was very nice and very walkable to nearby restaurants; however, I arrived on a Friday night and was told that valet was full. I had to circle a nearby parking garage for nearly 30 minutes to eventually find a parking spot. It was a double parking spot (which required me to leave my keys with an attendant), but before getting that spot, I was initially told that I could not park there because I was "overnight" parking. I was eventually allowed to park there, but had to watch the parking attendants nearly get into a physical brawl to accommodate all of the vehicles needing to be parked. Upon making the trek with my luggage to Canopy, I was highly disappointed when the hotel clerk only said "sorry" regarding their valet service being at capacity and explaining it by saying that we had more guests check in than anticipated. There were no other complementary gesture or offer made. I expect when the hotel website notes that self-parking is unavailable and that valet will be, for it to actually be available. That certainly will make me question whether to stay at this property again because of the hassle with parking.

Our room wasn’t clean and we reserve a king bed room and the room they gave us was queen and when I asked the front desk they told me that is the king bed and we have a king bed at our house and we know how a king bed size is. The comforter was too light weight for winter stay and when we asked for blanket they gave us some very thin blanket. Our room bathroom and carpet wasn’t clean at all and even the bed cover have lots of spot in it. The hotel front desk were not nice every time we asked for something. I definitely won’t recommend this hotel and we reserved this hotel based on the reviews and we are disappointed. The area is beautiful and a lot of good options for food

The gentleman at the front desk that checked us out was very nice and very helpful.

I definitely recommend visiting Canopy by Hilton and ask for waterfront views, you won't be disappointed!

Beautiful views of the Warf and within walking distance to everything

It was a great experience.

The room was extremely hot. The water was not running. It was barely a drip. Using the shower was like someone took a small bucket of water and just splashed it on me because that was it.

Canopy central was the best hotel restaurant we’ve ever encountered.

Beautiful and wharf area is fun

I loved the layout of the room, cleanliness, and convenience.

wonderful! gave us a free bottle of champagne for our anniversary

The only drawback during my stay was the noise level; it was quite disruptive as sounds from outside my room could be heard at all hours of the night. This made it difficult for me to get a good night's sleep, leading to restless nights and interrupted rest. However, aside from that issue, I genuinely enjoyed my overall experience. The accommodations and amenities were excellent, and the staff were friendly and attentive, making my time there enjoyable despite the nighttime disturbances.

Good

Bed comfort was mediocre. My television did not work from the time of check-in, the staff promised to come fix it and no one came until check out.

The views of the river/waterfront on sunset/sunrise were amazing.

Great place to stay. A lot of nice places to eat, shop and entertainment in walking distance.

Stayed here to go to a show at The Anthem since it is so conveniently located. The hotel in itself is lovely and very clean.

Very nice location!

Beautiful hotel, great location, clean rooms, and the shower is fantastic! The only negative was it has the worst elevator system I’ve ever seen. You have to select the desired floor outside on a touch pad and then scan your hotel key. It would say access denied. We would rescan and then it would direct you to another elevator. We were on the 7th floor and on 3 occasions the elevator opened and took us to the wrong floor, I guess the 7th floor selection wasn’t accepted. Just keep it simple with the buttons inside the elevator, the would be recommended to improve the experience.