SureStay Plus Hotel by Best Western Warner Robins AFB
About SureStay Plus Hotel by Best Western Warner Robins AFB
SureStay Plus Hotel by Best Western Warner Robins AFB is located in Warner Robins, 20 miles from Grand Opera House. This 3-star hotel offers a 24-hour front desk, a business center and free WiFi. At the hotel, the rooms have a desk. Selected rooms also feature a kitchenette with a fridge and a microwave. Middle Georgia Regional Airport is 9.3 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally appreciate the cleanliness and comfort of the rooms, as well as the friendly staff. However, some guests have expressed dissatisfaction with the lack of an elevator, breakfast options, and certain maintenance issues in the rooms.
- Clean and comfortable rooms
- Friendly staff
- Lack of an elevator
- Limited breakfast options
- 4/5
Good stay.
- 2/5
That it was close to a lot of restaurants and grocery stores That’s it’s only two floors no elevator the water goes out slow in the sink and tub and it wasn’t any hot water when taking a shower but the water was hot for the sink
- 4/5
Good and clean place to stay!
- 3/5
Staff Part of town
- 2.5/5
The clean appearance if the hotel; the friendly staff; the clean and fresh linen. The quantity of food prepared for breakfast, not enough. The smear of the hotel, it smeared like mildew.
- 5/5
Exceptional
- 3/5
Rooms seem to have thick walls didn't hear much nice outside. The balcony was nice. Beds were good.
- 4/5
My one disappointment was there were no cups for the coffee in lobby breakfast area and no staff to ask
- 5/5
Bigger breakfast
- 5/5
Location Bigger breakfast
- 5/5
Great all around
- 5/5
Exceptional
- 4/5
Price and location
- 4/5
Love tha location Price and location
- 5/5
This hotel/motel was business in the front and party in the back. We stayed in the business section which had interior corridors. The back side of the property have rooms leading straight outside. Our room was very clean, quiet, and comfortable. Many restaurants and stores in the area. Will definately book here again.
- 3.5/5
Good
- 4/5
Good
- 4.5/5
Wasn't able to enjoy the breakfast due to schedule but family said it was just ok. I liked the layout of the room with jacuzzi. It was dark great for sleeping. The shower and toilet area were separate. It was easier for us to get ready without stepping on each other.
- 4.5/5
Wasn't able to enjoy the breakfast due to schedule but family said it was just ok. I liked the layout of the room with jacuzzi. It was dark great for sleeping. The shower and toilet area were separate. It was easier for us to get ready without stepping on each other.
- 4/5
Typical hotel breakfast. Fairly nice selection. Nice location near several different places to eat.
- 4/5
Typical hotel breakfast. Fairly nice selection. Nice location near several different places to eat.
- 5/5
Comfortable and quiet room. Easy check in even though it was very late.
- 1/5
There was homeless people sleeping in the parking lot. I did not stay.
- 4/5
I booked my stay with the description for a walk in shower but did not receive that option upon checkin.
- 4/5
Very good
- 4.5/5
Superb
- 2.5/5
Breakfast was disappointing. Wafle maker appeared to be on and working but there was no batter available...bummer. Eggs and sausages were good but not really much else to offer. Little surprised there was no elevator but we were only on the second floor. Hallways in need of some TLC with the wallpaper very loose in multiple areas. Shame, the hotel almost has a boutique feel to it but in need of attention.
- 1/5
The bathroom was clean. That’s about it. No elevator, entire building smells like curry, tv didn’t work, they ignored booking.com messages, the bed was the single most uncomfortable hotel bed of all time with pillows made of what I assume is empty space, and their breakfast was terrible. The workers weren’t mean but they weren’t particularly nice either. Mostly just aloof. Also my hotel key randomly stopped working which sucked because I walked up with a 40 lb backpack and groceries up stairs (again no elevator) then had to walk all that stuff back down.
- 2.5/5
Breakfast was disappointing. Wafle maker appeared to be on and working but there was no batter available...bummer. Eggs and sausages were good but not really much else to offer. Little surprised there was no elevator but we were only on the second floor. Hallways in need of some TLC with the wallpaper very loose in multiple areas. Shame, the hotel almost has a boutique feel to it but in need of attention.
- 1/5
The bathroom was clean. That’s about it. No elevator, entire building smells like curry, tv didn’t work, they ignored booking.com messages, the bed was the single most uncomfortable hotel bed of all time with pillows made of what I assume is empty space, and their breakfast was terrible. The workers weren’t mean but they weren’t particularly nice either. Mostly just aloof. Also my hotel key randomly stopped working which sucked because I walked up with a 40 lb backpack and groceries up stairs (again no elevator) then had to walk all that stuff back down.
- 5/5
I loved how clean the room was and how comfortable the bed was. The bed linens were clean and plush.
- 5/5
Everything was great. I really enjoyed our stay. Can’t wait to come back again.
- 4/5
Very good
- 5/5
Exceptional
- 4/5
The breakfast was good but could have add many more items. Also, the lights they need to fix it so it can be much better. The free parking spots was great. There are restaurants, banks & gas stations were close to the hotel.
- 4/5
Had a pleasant stay Nothing
- 4/5
Had a pleasant stay Nothing
- 5/5
Check in was fast and easy. Rakesh was polite and courteous. Housekeeping came every day to clean the room.
- 3.5/5
The property was clean and tidy. It was also close to many conveniences. Not much for amenities.
- 3.5/5
The property was clean and tidy. It was also close to many conveniences. Not much for amenities.
- 3.5/5
Good
- 4/5
The breakfast left much to be desired. Coffee tasted super weak and I chose the bold flavor. Waffle maker broke.
- 4/5
Convenient location and parking. Convenient location to restaurants nd local attractions. Room comfortable. Breakfast area not replenished or tidied and desk clerk only available by bell. Our room opened to outside and parking which was great, some opened to interior halls. Would stay here again and have breakfast at Huddle House.
- 4/5
Good kitchen
- 5/5
The room was excellent and staff very helpful
- 4/5
I made a mistake on the date in booking the room. It was nonrefundable but with the help of someone at Expedia and the staff and manager at this hotel they approved the cancellation and I rebooked for the correct night. This was appreciated very much. Our room was good, comfortable and quiet.
- 3/5
Easy Access to the main stretch and for anyone that needs junk food those are close by as well. Another one that advertised "Breakfast", I may as well go get food at a gas station. No health conscious person will find a single item here. The TV was not working and the front desk has not idea.
- 3/5
Easy Access to the main stretch and for anyone that needs junk food those are close by as well. Another one that advertised "Breakfast", I may as well go get food at a gas station. No health conscious person will find a single item here. The TV was not working and the front desk has not idea.
- 5/5
Exceptional
- 4/5
No elevator, and breakfast was setup hour late Saturday morning so I wasn't able to eat
- 5/5
We were there for a couple of days so we could be at a wedding. Room was clean and neat. We would stay again. Didn't eat the breakfast provided as we were already doing activities.
- 4.5/5
Clean and comfortable N/A
- 5/5
Everyone was friendly, the hotel was nice and clean. Easy to check in and out.
- 5/5
Yes
- 3/5
Minimal lighting in room.
- 2.5/5
Nothing jumps out to me on this visit. The room smelled awful and old food was left in microwave. Air conditioning was not working properly.
- 2/5
I did not give this hotel a good rating although it had a very high guest rating (8.8) while I booked it. I found a big cockroach in bathtub as I walked into the room. Luckily I quickly killed it, wrapped it with toilet paper and throwed it into the waste bucket, all BEFORE my wife saw it. Other than this horrible cockroach and some smell in the hallways, the hotel looked OK. But we will not come back.
- 2/5
The wall must be paper thin. You could hear everything thing in the rooms around you. There was a couple screaming at each other most of the night and nobody did anything to stop it. The breakfast was supposed to go until 9:00 but when my wife and I came down at 8:20 there were only 3 pieces of sausage and scrambled egg scraps left. There was nobody available at the desk to checkout. I would not stay there again.
- 5/5
Nice breakfast. Wonderful room. Need hooks in bathroom for towels and a place to hang up clothes. Stay was very comfortable
- 5/5
Nice breakfast. Wonderful room. Need hooks in bathroom for towels and a place to hang up clothes. Stay was very comfortable
- 3/5
Clean room, quiet, and staff is friendly
- 3/5
Clean room, quiet, and staff is friendly
- 4/5
TIME. LIKE I GET THERE BY 1PM, BUT THE LADY ATTENDANT WANT TO CHARGED ME $25 FOR EARLY CHECK IN. BUT I THOUGHT SHE SHOULD BE CONSIDERATE.
- 5/5
Jacuzzi tubs
- 0.5/5
The location The food they served for breakfast was stale. The air conditioning was not working in the room. Staff barely made eye contact. There were dirty towels in the room when we checked in. No elevator either.
- 3.5/5
Bed needs new mattress or a better one and the breakfast could’ve been better things were running low when we went to eat.
- 5/5
Nice location. Restaurants were near to the hotel so it was easy to just go a short distance to find a good place to eat dinner. The staff was very friendly and helpful. The beds were very comfortable. We stayed 2 days and it was nice that the staff cleaned the room each day and restocked it with clean towels. Although there were some good breakfast choices, it would have been nice if yogurt was offered as well. Some of the other Best Western Hotels we have stayed at had that choice. I was a little disappointed because I would have liked a cup of yogurt as part of my breakfast.
- 4/5
The bed was very comfortable The convenience of a frig and microwave It didn't match up to the hype listed on the review The toilet seat on the toilet should have been replaced long time ago
- 5/5
Very comfortable and quiet
- 4/5
Couldn't lock door without lifting it up
- 5/5
Room was non smoking but it smelled a litttle like cigarettes. That was the only negative
- 5/5
Room was non smoking but it smelled a litttle like cigarettes. That was the only negative
- 5/5
Convenient, reasonable, friendly
- 5/5
Convenient, reasonable, friendly
- 4/5
The room was spotless, and the front desk clerk was super nice and helpful. Unfortunately, the two lamps had to be replaced, the bathroom sink was clogged, and the blow dryer was not working. We told them about the clogged sink, but no one came up. However, it was Thanksgiving day, so we didn't worry about it too much. And we had our own dryer, although we were hoping not to have to drag it out! lol. Otherwise, it's a very well-taken care of property, and the prices are great.
- 4/5
The room was spotless, and the front desk clerk was super nice and helpful. Unfortunately, the two lamps had to be replaced, the bathroom sink was clogged, and the blow dryer was not working. We told them about the clogged sink, but no one came up. However, it was Thanksgiving day, so we didn't worry about it too much. And we had our own dryer, although we were hoping not to have to drag it out! lol. Otherwise, it's a very well-taken care of property, and the prices are great.
- 5/5
Clean room and comfortable bed. We checked in late, and after a long day of driving the check-in staff's smile was a wonderful welcome!
- 5/5
Clean room and comfortable bed. We checked in late, and after a long day of driving the check-in staff's smile was a wonderful welcome!
- 4/5
Staff was nice and hotel was very clean,and convenient to the area,breakfast was good.
- 4/5
Staff was nice and hotel was very clean,and convenient to the area,breakfast was good.
- 1/5
When we walked into the room it was clean and comfortable for us. We had done all that we needed to in order to practice for a little and changed for the event. We had already taken our shower before arriving to the hotel. However, when I went to take a shower on Saturday morning, being the first one to shower and having stepped out of the shower and seeing the steam on the mirror the there was an image that was drawn on the mirror toward the right. I recalled telling my husband that there was a darkened area on the mirror that a strange to me. It too him a while to see it, but he eventually did. We did not think anything of it thinking that it may just be an old mirror with a defect on it. It was not until the next morning after my shower and seeing the image right about the spot on the mirror that we became very suspicious of the spot and wondered if this was an indication that someone could have been violating our privacy by watching guests in the bathroom. It was the most eerie thing I have ever experienced. This was what we saw...
- 1/5
When we walked into the room it was clean and comfortable for us. We had done all that we needed to in order to practice for a little and changed for the event. We had already taken our shower before arriving to the hotel. However, when I went to take a shower on Saturday morning, being the first one to shower and having stepped out of the shower and seeing the steam on the mirror the there was an image that was drawn on the mirror toward the right. I recalled telling my husband that there was a darkened area on the mirror that a strange to me. It too him a while to see it, but he eventually did. We did not think anything of it thinking that it may just be an old mirror with a defect on it. It was not until the next morning after my shower and seeing the image right about the spot on the mirror that we became very suspicious of the spot and wondered if this was an indication that someone could have been violating our privacy by watching guests in the bathroom. It was the most eerie thing I have ever experienced. This was what we saw...
- 2/5
The property is in need of repairs. My room showed obvious signs of water damage/leak & had a hole in the ceiling. We didn't stay the full time.
- 2/5
The property is in need of repairs. My room showed obvious signs of water damage/leak & had a hole in the ceiling. We didn't stay the full time.
- 5/5
clean business, friendly helpful staff, easy parking during my time there
- 5/5
clean business, friendly helpful staff, easy parking during my time there
- 5/5
Even though this is an older hotel, I would stay there again and recommend it to everyone. Our room was clean beyond belief, very quiet, comfortable bed and friendly staff.
- 5/5
Even though this is an older hotel, I would stay there again and recommend it to everyone. Our room was clean beyond belief, very quiet, comfortable bed and friendly staff.
- 4/5
Air conditioner worked but had a problem getting it to run on the mode we wanted. Hotel DOES NOT have an elevator. Which was ok, but was surprised.
- 4/5
Air conditioner worked but had a problem getting it to run on the mode we wanted. Hotel DOES NOT have an elevator. Which was ok, but was surprised.
- 2/5
Originally I was placed in room 215, however after I got settled I realized the TV was not working. I was changed to a better room, but I had to move all my belongings with no assistance to a inside room 208 I got to 208, and the shower makes a loud noise when you utilize it.
- 2/5
Originally I was placed in room 215, however after I got settled I realized the TV was not working. I was changed to a better room, but I had to move all my belongings with no assistance to a inside room 208 I got to 208, and the shower makes a loud noise when you utilize it.
- 4/5
Property needs some updates but it was clean and comfortable.
- 4/5
Property needs some updates but it was clean and comfortable.
- 3/5
It was like a motel really. Would I stay there again? No. Convenient? Yea, I suppose.
- 3/5
It was like a motel really. Would I stay there again? No. Convenient? Yea, I suppose.
- 3/5
Coin guest laundry inoperable Slow drain in sink and shower Overall room clean and comfortable
- 3/5
Coin guest laundry inoperable Slow drain in sink and shower Overall room clean and comfortable
- 4/5
NA
- 4/5
NA
- 5/5
Room was clean and very nice, Staff was friendly!
- 5/5
Room was clean and very nice, Staff was friendly!
- 5/5
Clean quiet I really enjoyed it.
- 5/5
Clean quiet I really enjoyed it.
- 5/5
Breakfast area is well laid out, easy get to what’s available. Although the choices are limited, it’s no problem to get an adequate meal. Room was serviced excellently; amenities replaced and towels exchanged. Will reserve again when visiting WR.
- 5/5
Breakfast area is well laid out, easy get to what’s available. Although the choices are limited, it’s no problem to get an adequate meal. Room was serviced excellently; amenities replaced and towels exchanged. Will reserve again when visiting WR.
- 5/5
The hotel was located very close to the highway and easy to get to. We asked for a first floor room and the hotel accommodated our request. We were able to park right outside our room so bringing in luggage was easy. The room was nice, clean and the bed was very comfortable. The A/C worked great, no problems. Dunkin was right down the street which was great the next morning. We were happy with our stay here and would stay again if in the area.
- 5/5
The hotel was located very close to the highway and easy to get to. We asked for a first floor room and the hotel accommodated our request. We were able to park right outside our room so bringing in luggage was easy. The room was nice, clean and the bed was very comfortable. The A/C worked great, no problems. Dunkin was right down the street which was great the next morning. We were happy with our stay here and would stay again if in the area.
- 5/5
I like the hospitality, very nice and kind staff!
- 5/5
I like the hospitality, very nice and kind staff!
- 5/5
I would definitely stay here again if I am in the area.
- 5/5
I would definitely stay here again if I am in the area.
- 5/5
It was nice just wished they had a pool
- 5/5
It was nice just wished they had a pool
- 5/5
The Hotel overall was great for our Family. The location was perfect, close to Shops and Restaurants. The only complaint that we had was one of the Rooms #209 seems to have a Slight Musty Smell..and the Carpet in front of the AC Unit was Wet. The Breakfast had a good variety of Items. We did enjoy the Waffles the most. I would recommend this Hotel and I would Stay again if I'm in the area. Front Desk Customer Service was was very Good.
- 5/5
The Hotel overall was great for our Family. The location was perfect, close to Shops and Restaurants. The only complaint that we had was one of the Rooms #209 seems to have a Slight Musty Smell..and the Carpet in front of the AC Unit was Wet. The Breakfast had a good variety of Items. We did enjoy the Waffles the most. I would recommend this Hotel and I would Stay again if I'm in the area. Front Desk Customer Service was was very Good.
- 1/5
Awful… did not stay. Walked in… receptionist did not tell me where to go. Then we were followed buy two guys to our room, after we were assigned one. Very sketch. Felt so uncomfortable, we turned our keys in and left. Would never ever ever recommend this place. Management was not helpful at all. Just not there are exterior units, which give it a very seedy vibe. Stay away from this place.
- 1/5
Awful… did not stay. Walked in… receptionist did not tell me where to go. Then we were followed buy two guys to our room, after we were assigned one. Very sketch. Felt so uncomfortable, we turned our keys in and left. Would never ever ever recommend this place. Management was not helpful at all. Just not there are exterior units, which give it a very seedy vibe. Stay away from this place.
- 4/5
Nice hotel. Enjoyed the stay.
- 4/5
Nice hotel. Enjoyed the stay.
- 4/5
Property is good for an overnight stay. I would not recommend for an extended period.
- 4/5
Property is good for an overnight stay. I would not recommend for an extended period.
- 5/5
everything was great
- 5/5
everything was great
- 5/5
everything was amazing
- 5/5
everything was amazing
- 3/5
We rented the "suite" and there were large black stains around every a/c vent in the room. This happens when the a/c filters are very seldom changed. There were also big chunks of paint that were chipped off numerous places on the wall. There were 2 mini bottles of shampoo and 2 mini bars of soap in the room. It honestly fell way short on the expectations of the "suite" that was listed on the site. Very disappointed 😞
- 3/5
We rented the "suite" and there were large black stains around every a/c vent in the room. This happens when the a/c filters are very seldom changed. There were also big chunks of paint that were chipped off numerous places on the wall. There were 2 mini bottles of shampoo and 2 mini bars of soap in the room. It honestly fell way short on the expectations of the "suite" that was listed on the site. Very disappointed 😞
- 5/5
Everything
- 5/5
Everything
- 5/5
Love the rooms and the quality of the rooms are awesome
- 5/5
Love the rooms and the quality of the rooms are awesome
- 5/5
A little paint in doors and bathroom would.make this place fine for any mildly picky wife. So if your wife is picky no. 2 dudes overnight on a trip. Fine to good
- 5/5
A little paint in doors and bathroom would.make this place fine for any mildly picky wife. So if your wife is picky no. 2 dudes overnight on a trip. Fine to good
- 5/5
I was very satisfied. Clean comfortable and quiet. The desk clerk was very nice.
- 5/5
I was very satisfied. Clean comfortable and quiet. The desk clerk was very nice.
- 4/5
Updates room
- 4/5
Updates room
- 4/5
It is a simple, clean hotel. If you want a quiet room, comfortable bed, and good breakfast, I would recommend this hotel. No pool. No frills. But, for the price, we were happy with the hotel, the staff was nice, it was safe, and we’d return if in the area again. It is a nice hotel.
- 4/5
It is a simple, clean hotel. If you want a quiet room, comfortable bed, and good breakfast, I would recommend this hotel. No pool. No frills. But, for the price, we were happy with the hotel, the staff was nice, it was safe, and we’d return if in the area again. It is a nice hotel.
- 5/5
The check in was very smooth and the room was very clean and nicely decorated. It was also nice to have a hot breakfast. We would definitely stay there again.
- 5/5
The check in was very smooth and the room was very clean and nicely decorated. It was also nice to have a hot breakfast. We would definitely stay there again.
- 5/5
I love how the rooms were so beautiful. Even in the dining room area for breakfast. Very nice.
- 5/5
I love how the rooms were so beautiful. Even in the dining room area for breakfast. Very nice.
- 4/5
Hotel is convenient and clean.
- 4/5
Hotel is convenient and clean.
- 4/5
Paid for exterior room and was told when I arrived it wasn’t available and given a different room inside without adjusting the rate. When I asked about it I was told they were sold out. Went online and there were several rooms available.
- 4/5
Paid for exterior room and was told when I arrived it wasn’t available and given a different room inside without adjusting the rate. When I asked about it I was told they were sold out. Went online and there were several rooms available.
- 5/5
Great staff
- 5/5
Great staff
- 5/5
Nicely kept property. Walking distance to stores and restaurants.
- 5/5
Nicely kept property. Walking distance to stores and restaurants.
- 4/5
- 4/5
- 5/5
Great
- 5/5
Great
- 5/5
Great stay
- 5/5
Great stay
- 4/5
Pros: good location, quiet, interior hallways, extremely comfortable mattress, lots of bathroom counter space, dual shower heat with hot water and good water pressure, and very friendly service with easy check in. Cons: heavy cooking smell in lobby and stairwells, no elevator, bed frame sticks out a bit far and is easy to walk into if you’re clumsy like me, no pets allowed.
- 4/5
Pros: good location, quiet, interior hallways, extremely comfortable mattress, lots of bathroom counter space, dual shower heat with hot water and good water pressure, and very friendly service with easy check in. Cons: heavy cooking smell in lobby and stairwells, no elevator, bed frame sticks out a bit far and is easy to walk into if you’re clumsy like me, no pets allowed.
- 5/5
all good
- 5/5
all good
- 5/5
Property is extremely clean. Free breakfast! Walking distance to Dinner and Kroger. Great Applebee’s across the street.
- 5/5
Property is extremely clean. Free breakfast! Walking distance to Dinner and Kroger. Great Applebee’s across the street.
- 5/5
Property is nicely maintained. Free breakfast. Walk to restaurants.
- 5/5
Property is nicely maintained. Free breakfast. Walk to restaurants.
- 2/5
Room with kitchen has so many cockroaches. The common areas and the lobbies has the cigerette smells.
- 2/5
Room with kitchen has so many cockroaches. The common areas and the lobbies has the cigerette smells.
- 4/5
My stay was great! I only wish I had known that it was upstairs outside, I need knee surgery so the stairs made it a little difficult and that so many other guests smoke outside-a lot of smoke to breathe in. However, all of the staff were friendly, the room was clean and we were delivered anything we needed in the morning. My teenager was so impressed by everyone’s kindness she now wants to move to Georgia
- 4/5
My stay was great! I only wish I had known that it was upstairs outside, I need knee surgery so the stairs made it a little difficult and that so many other guests smoke outside-a lot of smoke to breathe in. However, all of the staff were friendly, the room was clean and we were delivered anything we needed in the morning. My teenager was so impressed by everyone’s kindness she now wants to move to Georgia
- 4/5
We feel the motel should explain more prominently that there is No Elevator. The stairs were an issue for our elderly relatives. Thanks.
- 4/5
We feel the motel should explain more prominently that there is No Elevator. The stairs were an issue for our elderly relatives. Thanks.
- 5/5
Enjoyed the place would definitely stay there again
- 5/5
Enjoyed the place would definitely stay there again
- 5/5
Great stay
- 5/5
Great stay
- 5/5
Clean and quiet and big space
- 5/5
Clean and quiet and big space
- 5/5
Nice
- 5/5
Nice
- 5/5
Honestly surprised that this was a really nice hotel, staff was super rad and nice, very helpful. It's a quiet low lighting hotel, would recommend.
- 5/5
Honestly surprised that this was a really nice hotel, staff was super rad and nice, very helpful. It's a quiet low lighting hotel, would recommend.
- 5/5
The convenience of the eateries and easy access to the highway.
- 5/5
The convenience of the eateries and easy access to the highway.
- 2/5
Can't rate - didn't stay here. The hotel is attached to a gas station in a seedy part of town. Beware!
- 2/5
Can't rate - didn't stay here. The hotel is attached to a gas station in a seedy part of town. Beware!
- 5/5
Close to the location we needed. Clean and comfortable.
- 5/5
Close to the location we needed. Clean and comfortable.
- 5/5
Quiet and clean. Nice stay
- 5/5
Quiet and clean. Nice stay
- 5/5
Friendly staff, clean
- 5/5
Friendly staff, clean
- 3/5
It was clean but, it didn’t have a pool. The check in process was delayed by an hour because of their computer system.
- 3/5
It was clean but, it didn’t have a pool. The check in process was delayed by an hour because of their computer system.
- 3/5
The bed and pillows were very comfortable. Breakfast was okay. Reasonable price. Two story no elevator.
- 3/5
The bed and pillows were very comfortable. Breakfast was okay. Reasonable price. Two story no elevator.
- 5/5
Clean hotel rooms, quiet area with plenty of good food in the area.
- 5/5
Clean hotel rooms, quiet area with plenty of good food in the area.
- 5/5
The room was perfect. Very clean and quiet stay. Customer service from front desk attendant could have been better. Just was very blunt not friendly at all.
- 5/5
The room was perfect. Very clean and quiet stay. Customer service from front desk attendant could have been better. Just was very blunt not friendly at all.
- 4/5
There is not an elevator, be aware if you have a lot of bags and/or kids
- 4/5
There is not an elevator, be aware if you have a lot of bags and/or kids
- 5/5
Rooms were clean and easy to find. Loved the parking. Breakfast was good and overall I would book here again
- 5/5
Rooms were clean and easy to find. Loved the parking. Breakfast was good and overall I would book here again
- 3/5
Typical hotel but I was surprised by the large bathroom area with all the grab bars. Nice!
- 3/5
Typical hotel but I was surprised by the large bathroom area with all the grab bars. Nice!
- 5/5
Hoyle friendly quiet and clean
- 5/5
Hoyle friendly quiet and clean
- 1/5
The room smelled terribly like cigarettes. The tub was all patched up. The bed was hard. Pillows under cases were stained. No fan in bathroom. Walls are super thin, heard others.
- 1/5
The room smelled terribly like cigarettes. The tub was all patched up. The bed was hard. Pillows under cases were stained. No fan in bathroom. Walls are super thin, heard others.
- 4/5
Pretty standard hotel room. It was clean, and had a nice tv to watch. The sink was outside of the bathroom, but the room with the shower and toilet was pretty small.
- 4/5
Pretty standard hotel room. It was clean, and had a nice tv to watch. The sink was outside of the bathroom, but the room with the shower and toilet was pretty small.
- 5/5
Great. Very comfortable, and felt safe
- 5/5
Great. Very comfortable, and felt safe
- 5/5
Cost vs Value = Very Good. Breakfast was a welcomed perk. Good experience overall.
- 5/5
Cost vs Value = Very Good. Breakfast was a welcomed perk. Good experience overall.
- 5/5
It was a very charming hotel.
- 5/5
It was a very charming hotel.
- 4/5
There was a problem with check in, but it was ultimately solved.
- 4/5
There was a problem with check in, but it was ultimately solved.
- 5/5
The room we stayed in was great, but the neighbors were loud, started playing music in their cars, and talked loudly in the corridors in the exterior rooms. Otherwise, the property itself was good.
- 5/5
The room we stayed in was great, but the neighbors were loud, started playing music in their cars, and talked loudly in the corridors in the exterior rooms. Otherwise, the property itself was good.
- 4/5
Nice clean hotel and room. The only thing to watch for is no elevator!.
- 4/5
Nice clean hotel and room. The only thing to watch for is no elevator!.
- 5/5
Stay was nice. Excellent room. Hair dryer was broke
- 5/5
Stay was nice. Excellent room. Hair dryer was broke
- 3/5
I didn’t know that the room I was staying in would be in the back. From the pictures it seemed that the room was In the building but my room opened up to the outside. The hotel also didn’t have an elevator which was difficult for me because of my knee pain. It was possible there was an elevator in the front of the hotel but my room was around back and I had to use the outside steps. I was told the hotels on the first floor were “more expensive” and that I purchased the “cheapest” room off hotels.com website. It made me feel uncomfortable with the placement of the room and being “around back up the outside steps. I would recommend anyone renting this hotel off of hotels.com and seeing which room you will get and if it’s inside or outside “around the back”. The bed was comfortable and I liked the double shower.
- 3/5
I didn’t know that the room I was staying in would be in the back. From the pictures it seemed that the room was In the building but my room opened up to the outside. The hotel also didn’t have an elevator which was difficult for me because of my knee pain. It was possible there was an elevator in the front of the hotel but my room was around back and I had to use the outside steps. I was told the hotels on the first floor were “more expensive” and that I purchased the “cheapest” room off hotels.com website. It made me feel uncomfortable with the placement of the room and being “around back up the outside steps. I would recommend anyone renting this hotel off of hotels.com and seeing which room you will get and if it’s inside or outside “around the back”. The bed was comfortable and I liked the double shower.
- 3/5
The staff and service was excellent. However there is no elevator and the first floor reeked badly of a certain blend of spices, it was unbearable. The toilet had tp in it and bathroom didn't feel very clean.
- 3/5
The staff and service was excellent. However there is no elevator and the first floor reeked badly of a certain blend of spices, it was unbearable. The toilet had tp in it and bathroom didn't feel very clean.
- 5/5
Would stay there again. Clean very nice employees.
- 5/5
We had a quick overnight stay. I would certainly come back and use this hotel.
- 5/5
The breakfast was good, but the bed was lumpy and a bit uncomfortable.
- 3/5
no swimming pool
- 5/5
The microwave didn't work that's it
- 5/5
Daily room cleaning and fresh towels. Breakfast items limited but sufficient. Great value!
- 5/5
i really enjoyed my stay
- 3/5
It was last minute. The hotel was okay but I’ve never seen a door that open by turning the handle upwards. Some of the other customers were a bit rough looking.
- 5/5
Quick one nighter. Nice place.
- 4/5
This hotel is nice overall for the price. I would recommend getting an interior room if you are a female travel solo but I could not find an elevator. The interior rooms are Nicer and Larger.
- 5/5
We enjoyed our stay at this hotel. Friendly staff.
- 5/5
Good, clean place to stay in Warner Robbins! Very quiet too, even though it was close to a main road.
- 3/5
Worked fine but nothing fancy
- 5/5
Room was great very comfortable bit pillows were hard. I do wush it would have had a pool.
- 5/5
The staff was super nice and helpful. Came in town for a wedding. Seen the reviews on this hotel and there wasn’t a lie told. We had the room with the jacuzzi it was a lot of space in there me and my wife was amazed how great the room was. The bed was super comfortable. There weren’t any windows in the room, so if you don’t set an alarm you won’t know when the sun comes up lol.
- 3/5
Very poor ADA accomadations and the staff wasn't interested in hearing about it.
- 4/5
Eggs and sausage Breakfast was allowed to run out and not refilled in timely manner…. Had to leave without breakfast
- 5/5
Amazingly surprised how gd and friendy wu definitely come back.
- 5/5
Staff was super friendly and accomodating.
- 3/5
Our door would stick and you had to ram it with your entire body to open, no other rooms available to switch to. Staff is not the friendliest. Breakfast was nice. Rooms were average, nothing spectacular. For the money, you get what you pay for. Wheelchair accessible room but hard to get in shower with sink in the way. Fridge in bathroom and place to hang clothes in bathroom. Only supply you with 2 towels, 1 hand towel, 2 wash clothes. Ice machine broke, have to walk around hotel for ice. Could hear people in room next door.
- 5/5
The stay was ok for the money. The rooms could definitely use updating especially the bathroom and carpet.
- 5/5
Hotel was VERY clean and staff was pleasant. Daily house cleaning. Cannot understand the negative reviews. Probably from people who need to be recognized. The bed was sooooo comfortable. As soon as we got home we called SERTA and got the same mattress. We will always, always stay at Best Western. Although we are on the friends and family plan with Hilton, nothing was available and we are so glad. Otherwise we would have missed out on this gem. Thank you for such a pleasant stay
- 5/5
Had a good stay at the hote. It’s also convenient and accessible to all.
- 3/5
The room very confortable and clean
- 2/5
There were bugs in the bathroom. The blow dryer fell off the wall. The toilet handle fell off as well.
- 4/5
Room was clean, check in was quick. No elevator which kinda sucked, but that was fine. Just needed to place to stop as I was tired.
- 5/5
We enjoyed a good night's sleep at sure stay. The area is safe. We could walk next door to the restaurant.
- 4/5
Nice clean hotel. As I travel infrequently I prefer cleanliness. This facility meets or exceeds the standards.
- 4/5
Check-in and check-out was easy. Room was clean but a slight musty odor. Large handicapped bathroom. Breakfast was standard but very good. Cigarette canister outside was full so a few cigarette butts on the ground. Would stay again.
- 4/5
Good place