Residence Inn by Marriott Waldorf
About Residence Inn by Marriott Waldorf
Located in Waldorf, 19 miles from National Harbor, Residence Inn by Marriott Waldorf provides accommodations with free bikes, private parking, a seasonal outdoor swimming pool and a fitness center. This 3-star hotel offers a 24-hour front desk and an ATM. The hotel has a grill and a hot tub. Some rooms are equipped with a kitchen with a fridge, a dishwasher and an oven. Alexandria's Christ Church is 21 miles from the hotel, while Stabler-Leadbeater Apothecary Museum is 21 miles away. Ronald Reagan Washington National Airport is 25 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with guests expressing satisfaction with the cleanliness, comfort, and convenience of the location, as well as the friendliness and helpfulness of the staff. However, there are also frequent complaints about the condition of the rooms, including issues with cleanliness, maintenance, and amenities. Additionally, some guests have expressed dissatisfaction with the breakfast offerings and the noise level in the hotel.
- Clean and comfortable rooms
- Friendly and helpful staff
- Issues with room cleanliness and maintenance
- Breakfast offerings and noise level
- 4.5/5
Superb
- 4/5
Very good
- 4/5
It was good, but very few options for vegetarians.
- 5/5
Property location & clean & professional environment
- 3/5
The main and only complaint would be the AC unit in the room was very noisy. Staff was friendly and the room was clean. Also keep in mind they charge $12/day for parking.
- 3.5/5
Location and size of room. The room wasn't clean. Floor was sticky dirty and trash not taken out and toilet wasn't cleaned.
- 3/5
A
- 5/5
Exceptional
- 3/5
The property is located close to several dining spots and the highway. The roomz are clean and quiet. Yet the pla d could use some TLC. THEDRAPDSARE
- 4.5/5
Superb
- 5/5
The size of the room was great and it was comfortable
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Keep it up
- 4/5
My room was not cleaned while we were out
- 4/5
Breakfast ok need waffles and a microwave with the food My room was not cleaned while we were out
- 2.5/5
I like the location because it had a lot of shops around, so I didn’t have to go too far. Staff can be kind of rude and dry. For the price that I pay the hotel is outdated it needs to be renovated. Don’t come to the hotel too late or you will not find parking.
- 2.5/5
I like the location because it had a lot of shops around, so I didn’t have to go too far. Staff can be kind of rude and dry. For the price that I pay the hotel is outdated it needs to be renovated. Don’t come to the hotel too late or you will not find parking.
- 4/5
The staff was great. They were very eager to help out and ensure I had all that I needed.
- 0.5/5
My room had ants everywhere
- 0.5/5
My room had ants everywhere
- 5/5
Beautiful, clean, quiet and super spacious The showers need a good scrub or to be refinished and the sinks are so old haha
- 5/5
Exceptional
- 5/5
Beautiful, clean, quiet and super spacious The showers need a good scrub or to be refinished and the sinks are so old haha
- 5/5
Exceptional
- 5/5
Great location, great breakfast? Very clean rooms.
- 4.5/5
Great front desk experience Please check lightbulbs in lamp. Bedroom light did not work. Broken tv control that I dropped off to the front desk.
- 4.5/5
Great front desk experience Please check lightbulbs in lamp. Bedroom light did not work. Broken tv control that I dropped off to the front desk.
- 3.5/5
Good
- 5/5
Clean room. Friendly staff.
- 5/5
Exceptional
- 4/5
Room was clean and well stocked with utensils and cookware which were very clean. Also had a dishwasher and dish soap. The universal remote worked for both tvs. Room was comy for my family if 5 and the front desk staff were polite and professional would stay again
- 4/5
Staff was exceptional. Breakfast very good with large variety. Good location for lots of sightseeing. Very clean and well staffed. Well, pet room beside me and I missed sleep for the dogs barking a lot late into night at least one night.
- 4/5
Staff was exceptional. Breakfast very good with large variety. Good location for lots of sightseeing. Very clean and well staffed. Well, pet room beside me and I missed sleep for the dogs barking a lot late into night at least one night.
- 2/5
I reserved a 1 bedroom with fireplace room two weeks ahead of my stay . When I arrived on that wednesday April 29 I was told someone was staying over and I could not have the room I reserved. I was given a choice of a suite with a King Bed or a 1 bedroom with two tv's. I arrived at 10 so I chose the 1 bedroom since I had a meeting at 9 AM. So I paid extra for a room I did not get. Everything else was average or poor.
- 4/5
No instructions on housekeeping. Instructions didn't know I was supposed to put trash can on outside the door and never got my clean towels.
- 4/5
convenient to all shops and restaurants No instructions on housekeeping. Instructions didn't know I was supposed to put trash can on outside the door and never got my clean towels.
- 5/5
Exceptional
- 5/5
Exceptional
- 3/5
The location was good. The facility needs a refresh the late night staff unaccommodating.
- 4/5
Very good
- 5/5
Exceptional
- 4/5
Clean spacious rooms. I have stayed here twice and the staff is exceptional. Always smiling and never make you feel like you are bothering them.
- 4/5
Clean spacious rooms. I have stayed here twice and the staff is exceptional. Always smiling and never make you feel like you are bothering them.
- 4.5/5
The door to our unit kept getting stuck. We had to keep slamming it shut.
- 4/5
Great staff and nice and quiet. Had everything needed except there were storage bowl lids but no storage bowls lol. The only issue was the door didn’t close all the way unless you kind of lifted it and pulled it shut so it could be easy to leave your room door ajar if you weren’t careful. Otherwise, this was my second time staying and will definitely stay again.
- 2/5
Very spacious room. Staff was HORRIBLE. Check out was not until noon. However they entered my room in advice and removed my personal items. Poor customer service and management
- 5/5
I love the breakfast I just wish that the menu could be a little different like hashbrowns, scrambled eggs, pancakes, waffles, oatmeal, grits, cream of wheat. We had the same breakfast every day which listening to other guests they did complain and I like that the shops were nearby and walking distance and I did not bring a pet in my room was excellent. Hopefully the next time I come, the pool will be open.
- 4/5
Yes breakfast was great
- 4/5
Very good
- 3.5/5
I asked for clean linens and never received them. A lightbulb was out in one of the lamps.
- 3.5/5
Location, staff, clean, spacious. I asked for clean linens and never received them. A lightbulb was out in one of the lamps.
- 3.5/5
Good
- 5/5
Staff were friendly and helpful.
- 5/5
Staff were friendly and helpful.
- 5/5
Exceptional
- 2/5
Yes, the room was clean, but there were no extra towels, the light in the refrigerator was out, I didn’t know there was a switch to cut power on in certain parts of the room. I thought the lights were all burnt out or something. I asked the front desk to send someone to check it out and the never came to the room, you have to pay $6.00 per day to park there. I was there for four days, they didn’t clean the room once, no fresh towels, nothing. A night representative was secretly on her phone and had this horrible attitude with me when I asked for another parking pass. My bed felt like it was slanted down from the bottom to the head board. Overall, it was the perfect are for my visit but below average for the price and my comfort.
- 4/5
The room size the beds and the staff Rooms were not close together minor plumbing issue
- 4/5
The room size the beds and the staff Rooms were not close together minor plumbing issue
- 4/5
The AC was effective but really loud. The TV sit directly next to the AC in drowns out the sound when the until is running. The TV remote is also difficult to operate. I stay here often when I'm in the country, the TV remote was tricky my last stay.
- 2/5
Did not receive the room paid for, key card wouldn’t work, getting into a room took a long time and a lot of hassle. Was told we’d receive a partial refund but didn’t receive.
- 4/5
Clean room, love the kitchen and fireplace
- 3/5
Noise, bad smell, brown water from faucets
- 3/5
Noise, bad smell, brown water from faucets
- 5/5
All! the locations.staff,room ,
- 4.5/5
The room I was in didn’t have cooking pans
- 2/5
The room was not ready until 4:30. There is a $12 per car charge to park on the property or risk your car being towed. The room was a king bedroom suite with a fireplace and the tub looked like it hadn’t been properly cleaned in months. The toilet paper holder (metal piece) fell off consistently. I will never stay at this location again.
- 2/5
The room was not ready until 4:30. There is a $12 per car charge to park on the property or risk your car being towed. The room was a king bedroom suite with a fireplace and the tub looked like it hadn’t been properly cleaned in months. The toilet paper holder (metal piece) fell off consistently. I will never stay at this location again.
- 4/5
Room was great but the spout in shower wasnt working. Hard to get on and off and hard to get hot water.
- 4/5
Room was great but the spout in shower wasnt working. Hard to get on and off and hard to get hot water.
- 5/5
Nice
- 5/5
Nice
- 5/5
Clean comfortable would definitely stay again
- 5/5
Clean comfortable would definitely stay again
- 5/5
I always have a pleasant experience at this hotel :)
- 1/5
Reservation was made on Expedia but when I checked in to the hotel, the hotel told me that when I booked it on Expedia, it should not have went through because they were already booked for that night. The hotel said they reached out to Expedia in advance and let them know that but Expedia never contacted me. As a result, my family and I arrived at the hotel, off loaded the entire car, and got to hotel front desk just to find out that I didn’t have a reservation there for the reasons I listed above. Either the hotel or Expedia should have contacted me well in advance before my family and traveled to the hotel and offloaded. Very disappointing.
- 1/5
Reservation was made on Expedia but when I checked in to the hotel, the hotel told me that when I booked it on Expedia, it should not have went through because they were already booked for that night. The hotel said they reached out to Expedia in advance and let them know that but Expedia never contacted me. As a result, my family and I arrived at the hotel, off loaded the entire car, and got to hotel front desk just to find out that I didn’t have a reservation there for the reasons I listed above. Either the hotel or Expedia should have contacted me well in advance before my family and traveled to the hotel and offloaded. Very disappointing.
- 1/5
The room was cold, water was too cold to take a shower. And the room smelled. It was the worst Residence Inn Ive ever been in.
- 1/5
The room was cold, water was too cold to take a shower. And the room smelled. It was the worst Residence Inn Ive ever been in.
- 4.5/5
The room The bathroom. It’s worn and old. Makes it a little scary to step in.
- 1.5/5
Breakfast was ok nothing extra. Bed slept good Customer service. Room for my 97 year old not ready til 5pm. Hotel was over sold and staff did not handle it well.
- 5/5
Yea it was good and nice
- 5/5
Yea it was good and nice
- 3/5
It was very noisy the last night. People above us were jumping and stomping. There was yelling during the night and heavy smell of pit in the halls.
- 3/5
It was very noisy the last night. People above us were jumping and stomping. There was yelling during the night and heavy smell of pit in the halls.
- 5/5
Staff is excellent
- 5/5
Staff is excellent
- 3/5
The staff were helpful and friendly. The room was clean. Location of room. It was noisy due to the machinery. Beds were a little too soft.
- 5/5
Nice stay and was clean
- 5/5
Nice stay and was clean
- 5/5
Great location near department stores and restaurants- NA
- 1/5
They gave me a dirty room, and someone had a party on my floor.
- 1/5
They gave me a dirty room, and someone had a party on my floor.
- 5/5
Great experience. Friendly staff. Loved it
- 5/5
Great experience. Friendly staff. Loved it
- 4/5
I did not have breakfast.
- 4/5
I did not have breakfast.
- 5/5
One of my favorite spots away from home
- 1/5
People who work at the front desk don't seem to care if they give out incorrect information
- 1/5
People who work at the front desk don't seem to care if they give out incorrect information
- 4/5
What stood out. Although the rooms were great! We had to pay for parking. Which is quite confusing.
- 4/5
What stood out. Although the rooms were great! We had to pay for parking. Which is quite confusing.
- 3/5
Stains on ceiling,hanging smoke detector, black tub growth o
- 3/5
Stains on ceiling,hanging smoke detector, black tub growth o
- 5/5
I had a wonderful experience but then one of the guests dog got loose and i am not a pet person. This was the only trun off
- 5/5
I had a wonderful experience but then one of the guests dog got loose and i am not a pet person. This was the only trun off
- 1/5
Don’t care to share
- 1/5
Don’t care to share
- 3/5
Room staff
- 3/5
Room staff
- 2/5
The television wouldnt connect to wifi. The toilet wouldn't flush called and noone came. Tub was stopped up too
- 2/5
The television wouldnt connect to wifi. The toilet wouldn't flush called and noone came. Tub was stopped up too
- 4/5
Nice stay. Room was spacious and staff were helpful and attentive. Good breakfast, so thanks. Not too sure about a parking fee for a hotel in the middle of nowhere. Probably should have left the car at cvs which was 50 yards away.
- 4/5
Nice stay. Room was spacious and staff were helpful and attentive. Good breakfast, so thanks. Not too sure about a parking fee for a hotel in the middle of nowhere. Probably should have left the car at cvs which was 50 yards away.
- 3/5
The hallways are very noisy well into the late night…smells like pot all the time too. Disappointed to pay extra for parking in an industrial zone.
- 3/5
The hallways are very noisy well into the late night…smells like pot all the time too. Disappointed to pay extra for parking in an industrial zone.
- 5/5
Always stay here when I come to visit my family here in Waldorf!!!
- 5/5
Always stay here when I come to visit my family here in Waldorf!!!
- 5/5
Everything was awesome, the room was perfect. With 4 of us (my husband and I, and our two adult daughters), there was plenty of space for us all. The room was so clean, and comfortable.
- 5/5
Everything was awesome, the room was perfect. With 4 of us (my husband and I, and our two adult daughters), there was plenty of space for us all. The room was so clean, and comfortable.
- 3/5
A lot of furniture was broken or had cracks in it. There needs to be repairs done.
- 3/5
A lot of furniture was broken or had cracks in it. There needs to be repairs done.
- 4/5
It was cool
- 4/5
It was cool
- 5/5
Nice suite. Terribly noisy. It’s 2:21 am and doors are shutting loudly. It’s a nice room, but not much sleep.
- 5/5
Nice suite. Terribly noisy. It’s 2:21 am and doors are shutting loudly. It’s a nice room, but not much sleep.
- 5/5
Would definitely stay here again. Rooms were clean. Great accommodations.
- 5/5
Would definitely stay here again. Rooms were clean. Great accommodations.
- 5/5
I like the Staff friendliness and very helpful.
- 5/5
I like the Staff friendliness and very helpful.
- 4/5
I didn't like that there was no ice machine on the different floors. The water flow was very slow. Limited parking.
- 4/5
I didn't like that there was no ice machine on the different floors. The water flow was very slow. Limited parking.
- 5/5
We enjoyed our stay.. we walked to silver grill Cafe which was excellent and numerous other dining options within walking distance.. unfortunately the pool was closed for the season. Sammy Who was our hostess for breakfast was very attentive.
- 5/5
We enjoyed our stay.. we walked to silver grill Cafe which was excellent and numerous other dining options within walking distance.. unfortunately the pool was closed for the season. Sammy Who was our hostess for breakfast was very attentive.
- 5/5
Great stay!
- 5/5
Great stay!
- 3/5
Parking is paid for $12 per night Does have electric car chargers. Breakfast meh. Room and hotel very clean. Bed very uncomfortable
- 3/5
Parking is paid for $12 per night Does have electric car chargers. Breakfast meh. Room and hotel very clean. Bed very uncomfortable
- 2/5
Second day all switched lights stopped working including bathroom, vanity area, kitchen and dining area
- 2/5
Second day all switched lights stopped working including bathroom, vanity area, kitchen and dining area
- 5/5
Great stay and will do again.
- 5/5
Great stay and will do again.
- 1/5
Hot tub out of service, only 1 elevator and terribly slow. Charge for parking is a joke based on location. Then at noght you see cult like activities
- 1/5
Hot tub out of service, only 1 elevator and terribly slow. Charge for parking is a joke based on location. Then at noght you see cult like activities
- 5/5
Especially enjoyed the staff, property was quite sufficient, near, clean, & relaxing.
- 5/5
Especially enjoyed the staff, property was quite sufficient, near, clean, & relaxing.
- 5/5
🤘
- 5/5
🤘
- 3/5
This property needs a thorough cleaning and spraying for insects and repairing of light fixtures, wall outlets and door security as well as making sure windows are secured and locked
- 3/5
This property needs a thorough cleaning and spraying for insects and repairing of light fixtures, wall outlets and door security as well as making sure windows are secured and locked
- 5/5
Conveniently located close to restaurants and entertainment
- 5/5
Conveniently located close to restaurants and entertainment
- 5/5
Great room.
- 5/5
Great room.
- 5/5
All was in order, clean and well maintained. The dinning area is the best I've experienced of all Residence Inns.
- 5/5
All was in order, clean and well maintained. The dinning area is the best I've experienced of all Residence Inns.
- 3/5
Staff was kinda rude. Unexpected parking fee. We are in Waldorf. We are not in a city with no parking. 12 dollars a night is crazy
- 3/5
Staff was kinda rude. Unexpected parking fee. We are in Waldorf. We are not in a city with no parking. 12 dollars a night is crazy
- 3/5
The floors were so dirty in our room that after just two minutes of crawling around my baby girl’s knees were literally black. So the cleanliness was poor.
- 3/5
The floors were so dirty in our room that after just two minutes of crawling around my baby girl’s knees were literally black. So the cleanliness was poor.
- 4/5
Cool
- 4/5
Cool
- 4/5
Loved the room
- 4/5
Loved the room
- 3/5
Smoking marijuana in the hotel rooms should be prohibited. We could smell marijuana in the evening in the hallway and inside our room. The couch in the suites are very run down and soiled. Had to ssk for another room due to cleanliness and was still disappointed.
- 3/5
Smoking marijuana in the hotel rooms should be prohibited. We could smell marijuana in the evening in the hallway and inside our room. The couch in the suites are very run down and soiled. Had to ssk for another room due to cleanliness and was still disappointed.
- 5/5
I love the hotel. Just wish they had 2 Elevators. Better pillows and bed they were too hard. Need softer pillows and bed. Felt like I was sleeping on cardboard. Also they need to let the 3rd party know you have to pay for parking. Didn’t know we had to pay for parking until I got there. It’s 12.00 a day for parking and if they are going to charge for parking they need bigger parking lot. Hard trying to find parking if you come in anfter 10 or 11:00. Other than that the hotel was great. Loved the room. Didn’t try the breakfast because we didn’t have time.
- 5/5
I love the hotel. Just wish they had 2 Elevators. Better pillows and bed they were too hard. Need softer pillows and bed. Felt like I was sleeping on cardboard. Also they need to let the 3rd party know you have to pay for parking. Didn’t know we had to pay for parking until I got there. It’s 12.00 a day for parking and if they are going to charge for parking they need bigger parking lot. Hard trying to find parking if you come in anfter 10 or 11:00. Other than that the hotel was great. Loved the room. Didn’t try the breakfast because we didn’t have time.
- 5/5
From the moment we arrived for our wedding weekend, – managing multiple rooms under one reservation, last-minute check-in adjustments, and a flurry of unexpected needs – the hotel’s assistant made everything feel effortless. 🌟 Highlights of Their Service: Efficient multi-room coordination: Handling check-ins for several rooms with different schedules under one name, they kept everything accurate, seamless, and stress-free. 24/7 responsiveness: Whenever we needed anything – from early check-in, extra towels, or a forgotten toiletry – they responded swiftly and cheerfully. Unwavering attention to our wedding: They anticipated our needs, from ensuring all rooms were ready for family arrivals to coordinating check-out times so we could focus on celebrating. Warm professionalism: Every interaction was delivered with genuine friendliness and professionalism, yet felt deeply personal. They treated us like long-time friends, not just hotel guests. “We stayed at this hotel over our wedding weekend, with several rooms booked under the same name. Thanks to Dennis, everything was unbelievably smooth: multiple early check-ins, seamless coordination across rooms, and a welcoming smile at every turn. He even helped with last-minute requests for our family that we hadn’t anticipated. His dedication allowed us to relax and truly enjoy our special day. Exceptional service that he went far beyond expectations—highl
- 5/5
From the moment we arrived for our wedding weekend, – managing multiple rooms under one reservation, last-minute check-in adjustments, and a flurry of unexpected needs – the hotel’s assistant made everything feel effortless. 🌟 Highlights of Their Service: Efficient multi-room coordination: Handling check-ins for several rooms with different schedules under one name, they kept everything accurate, seamless, and stress-free. 24/7 responsiveness: Whenever we needed anything – from early check-in, extra towels, or a forgotten toiletry – they responded swiftly and cheerfully. Unwavering attention to our wedding: They anticipated our needs, from ensuring all rooms were ready for family arrivals to coordinating check-out times so we could focus on celebrating. Warm professionalism: Every interaction was delivered with genuine friendliness and professionalism, yet felt deeply personal. They treated us like long-time friends, not just hotel guests. “We stayed at this hotel over our wedding weekend, with several rooms booked under the same name. Thanks to Dennis, everything was unbelievably smooth: multiple early check-ins, seamless coordination across rooms, and a welcoming smile at every turn. He even helped with last-minute requests for our family that we hadn’t anticipated. His dedication allowed us to relax and truly enjoy our special day. Exceptional service that he went far beyond expectations—highl
- 5/5
Location was wonderful no area traffic directly in hotel location
- 5/5
Location was wonderful no area traffic directly in hotel location
- 4/5
The sofa needs to be replaced. Didn't get the room serviced in the 7 days we stayed. Not sure how that was suppose to work. Chairs were to low for a elderly person. I smelled weed on my floor. The service carts need to be replaced. The elevator did not have air.
- 4/5
The sofa needs to be replaced. Didn't get the room serviced in the 7 days we stayed. Not sure how that was suppose to work. Chairs were to low for a elderly person. I smelled weed on my floor. The service carts need to be replaced. The elevator did not have air.
- 5/5
Nice
- 5/5
Nice
- 5/5
This place never disappoints. The rooms are spacious and provide everything you might need.
- 5/5
This place never disappoints. The rooms are spacious and provide everything you might need.
- 3/5
I also wanted to stay at this hotel because of their hot tub and of course that were shut down the whole time
- 3/5
I also wanted to stay at this hotel because of their hot tub and of course that were shut down the whole time
- 4/5
Everything was good
- 4/5
Everything was good
- 4/5
The parking wasn't that pleasant and to charge for parking, I don't feel was a benefit for the customer
- 4/5
The parking wasn't that pleasant and to charge for parking, I don't feel was a benefit for the customer
- 4/5
The property was conveniently located near numerous stores for shopping and food. Overall the room was nice. There were some concerns with the toilet lid being secure, the water quickly draining down the sink and the ice machine that didn’t have a switch. I did like that they had a basketball court but the pool was freezing even on a warm day. Also, there was a receptionist that was often eating at the desk. Although she was very nice, it’s a bit unprofessional to have guests walk in seeing that.
- 4/5
The property was conveniently located near numerous stores for shopping and food. Overall the room was nice. There were some concerns with the toilet lid being secure, the water quickly draining down the sink and the ice machine that didn’t have a switch. I did like that they had a basketball court but the pool was freezing even on a warm day. Also, there was a receptionist that was often eating at the desk. Although she was very nice, it’s a bit unprofessional to have guests walk in seeing that.
- 5/5
Very good
- 5/5
Very good
- 4/5
Very spacious and little noise.
- 4/5
Very spacious and little noise.
- 3/5
The room looked and smelled clean, but the floor of my room was very sticky and unpleasant to walk on. This made me feel like the cleanliness of the room was superficial. We stayed for two nights and our room received no housekeeping attention during our stay. The AC unit was extremely loud and made it very hard to get a restful sleep. We choose this place because of the pet-friendly policy. We decided not to travel with our cats but the hotel didn't smell like a veterinary office.
- 3/5
The room looked and smelled clean, but the floor of my room was very sticky and unpleasant to walk on. This made me feel like the cleanliness of the room was superficial. We stayed for two nights and our room received no housekeeping attention during our stay. The AC unit was extremely loud and made it very hard to get a restful sleep. We choose this place because of the pet-friendly policy. We decided not to travel with our cats but the hotel didn't smell like a veterinary office.
- 5/5
- 5/5
- 5/5
I love that the hotel was truly dog friendly and clean .
- 5/5
I love that the hotel was truly dog friendly and clean .
- 5/5
Comfortable , clean , good breakfast and the staff was very professional and nice
- 5/5
Comfortable , clean , good breakfast and the staff was very professional and nice
- 1/5
- 1/5
- 4/5
This was a very nice and clean property. The staff was friendly and the breakfast was good. There was a variety of items to choose from.
- 4/5
This was a very nice and clean property. The staff was friendly and the breakfast was good. There was a variety of items to choose from.
- 4/5
The WiFi was not good at all not many channel options besides sports channels and Cinemax movies.. Dennis at the front desk was very kind and nice very welcoming smile. The place was clean and quiet food options in the morning was not good . I would stay again it’s a lot of food choices outside the hotel everything is very close
- 4/5
The WiFi was not good at all not many channel options besides sports channels and Cinemax movies.. Dennis at the front desk was very kind and nice very welcoming smile. The place was clean and quiet food options in the morning was not good . I would stay again it’s a lot of food choices outside the hotel everything is very close
- 4/5
.
- 4/5
.
- 2/5
The room felt absolutely disgusting even after I disinfectant spray and wipes, there were multiple things broken in the room, the breakfast was not good at all besides the coffee. And to top it off, the reception gave me a “complimentary upgrade” but after checking out I received my bill and was charged over $200 more than my quoted price.
- 2/5
The room felt absolutely disgusting even after I disinfectant spray and wipes, there were multiple things broken in the room, the breakfast was not good at all besides the coffee. And to top it off, the reception gave me a “complimentary upgrade” but after checking out I received my bill and was charged over $200 more than my quoted price.
- 1/5
I had a booking for this hotel traveled 5 and a half hours to get here and they couldn’t even find my reservation. Waste of time and had to drive to another hotel. Will not ever be reserving this brand name hotel.
- 1/5
I had a booking for this hotel traveled 5 and a half hours to get here and they couldn’t even find my reservation. Waste of time and had to drive to another hotel. Will not ever be reserving this brand name hotel.
- 5/5
Awesome staff
- 5/5
Awesome staff
- 3/5
I specifically booked this room for a fireplace. I got room 400. Could not get the fireplace to work. When I complained about the fireplace not working to the morning desk person, he told me that room 400 was the only room where the fireplace didn't work. Why not tell people that beforehand and let them decide if they still want the room.
- 3/5
I specifically booked this room for a fireplace. I got room 400. Could not get the fireplace to work. When I complained about the fireplace not working to the morning desk person, he told me that room 400 was the only room where the fireplace didn't work. Why not tell people that beforehand and let them decide if they still want the room.
- 4/5
Guest services was nice. The free breakfast was good.
- 4/5
Guest services was nice. The free breakfast was good.
- 4/5
For the most part the stay was everything we expected. Full breakfast was decent and room was nice. Had concerns with the comfort of sofa as it was very hard, pillows sunken and continued feeling of the sofa bed metal underneath. Because their was only two chairs at dinette we had to utilize that uncomfortable sofa. Was also disappointed that floors had not been mopped.
- 4/5
For the most part the stay was everything we expected. Full breakfast was decent and room was nice. Had concerns with the comfort of sofa as it was very hard, pillows sunken and continued feeling of the sofa bed metal underneath. Because their was only two chairs at dinette we had to utilize that uncomfortable sofa. Was also disappointed that floors had not been mopped.
- 1/5
No follow up and bill and charge for parking when you didn’t park
- 1/5
No follow up and bill and charge for parking when you didn’t park
- 5/5
Yes
- 5/5
Yes
- 3/5
Propery was clean and nice location to everything. But the problem was i booked a room with a fireplace. The plan was to have a romantic evening for my husband and myself after our nephews funeral. The hotel overbooked the property and did not notified expedia of their overbooking. So I received a smaller room. Then i had to call expedia who then had to notify the hotel about the change. I was charged $23 dollars less for a smaller room. And it was an inconvenience for me. I understand they have a business but it was not my fault or my problem that they overbooked. And they didn't even that liberties to call or notify me before i got there. Provided i drove 300 miles to be inconvenienced. An then the front desk staff gave me a take it or leave it attitude. If i would have left and went any where else, I would have been charged for a night and i was inconvenienced. Very unprofessional.
- 3/5
Propery was clean and nice location to everything. But the problem was i booked a room with a fireplace. The plan was to have a romantic evening for my husband and myself after our nephews funeral. The hotel overbooked the property and did not notified expedia of their overbooking. So I received a smaller room. Then i had to call expedia who then had to notify the hotel about the change. I was charged $23 dollars less for a smaller room. And it was an inconvenience for me. I understand they have a business but it was not my fault or my problem that they overbooked. And they didn't even that liberties to call or notify me before i got there. Provided i drove 300 miles to be inconvenienced. An then the front desk staff gave me a take it or leave it attitude. If i would have left and went any where else, I would have been charged for a night and i was inconvenienced. Very unprofessional.
- 1/5
Dirty lobby with boxes everywhere. Charging for parking now when they barely have a any spaces. Questionable tenants LIVING there. Smells.
- 1/5
Dirty lobby with boxes everywhere. Charging for parking now when they barely have a any spaces. Questionable tenants LIVING there. Smells.
- 4/5
Breakfast food not so great. Oatmeal was awful. Turkey was not giid. But was gkad that it wasxat least an option. The breasfast area was very clean abd staff also very pleasant. Oruce oer night was expensive.
- 4/5
Breakfast food not so great. Oatmeal was awful. Turkey was not giid. But was gkad that it wasxat least an option. The breasfast area was very clean abd staff also very pleasant. Oruce oer night was expensive.
- 4/5
Staff was great!!!
- 4/5
Staff was great!!!
- 5/5
Clean, convenient, great staff!
- 5/5
Clean, convenient, great staff!
- 2/5
I was not given the room I was promised on my reservation,the tv was not working , and front desk staff was not empathetic to any of the issues I ran into during my stay.
- 2/5
I was not given the room I was promised on my reservation,the tv was not working , and front desk staff was not empathetic to any of the issues I ran into during my stay.
- 2/5
Paid extra for a room with a fireplace and was told when checking in it hasn’t worked for a while and it’s the only one. Not a big thing but they put pics of it on the site front page and charge extra for it. Was still charged a higher cost.
- 2/5
Paid extra for a room with a fireplace and was told when checking in it hasn’t worked for a while and it’s the only one. Not a big thing but they put pics of it on the site front page and charge extra for it. Was still charged a higher cost.
- 5/5
Pleased with the results of my recent stay.
- 5/5
Pleased with the results of my recent stay.
- 5/5
Good quality
- 5/5
Good quality
- 5/5
Excellent and safe. Would highly recommend this location
- 5/5
Excellent and safe. Would highly recommend this location
- 5/5
Wonderful front desk service. Lovely accommodations and very helpful staff. Thank you so much
- 5/5
Wonderful front desk service. Lovely accommodations and very helpful staff. Thank you so much
- 5/5
This property was amazing. The staff was very helpful and kind from check in to check out! The room was very cozy and the beds were comfy, very spacious. My family and I will be returning guess! Thank you
- 5/5
This property was amazing. The staff was very helpful and kind from check in to check out! The room was very cozy and the beds were comfy, very spacious. My family and I will be returning guess! Thank you
- 5/5
Not a lot of parking space
- 3/5
The facility was adequate but not what I expected from a Marriott offering. Kitchen sink was not
- 5/5
Only stayed at this property for one night, however, the room was very clean, hotel staff was friendly and the room that i was staying in was very quiet. Unfortunately. I didnt wake up on time to enjoy the complimentary breakfast.
- 5/5
A little noisy with intoxicated guests knocking on our room door in the middle of the night lost.
- 4/5
I enjoyed my stay at the Residence Inn in Waldorf, MD. I became ill and needed a later checkout. They accommodated me without any additional charges. I was able to extend my checkout time by two hours.
- 3/5
Air BNBs are going to take over the lodging. I stayed at two of those for cheaper and way better experience.
- 4/5
It served the purpose .. was comfortable, for the time we were there. It was ok
- 4/5
I feel it was terrible to have to pay for parking $12.00 per night.Also do not even offer complimentary coffee doing the day and evening that is corporate greed at it's finest.This will affect future stays for me and my followers.
- 3/5
Took a long time to check in.. and check out.. limited parking
- 5/5
I like that it actually had 2 full rooms with each own bathroom. Had a full kitchen and it felt like home.
- 5/5
Emmanual was get at check in
- 4/5
Pros: the room sizes are big, there is a basketball court on property, the location is great. Cons: the rooms were dated, the rooms were not as clean as they should be, the shower and sink were backed up so the shower was not enjoyable, the shower was not clean before I cleaned it, the lobby floor was very wet from kids coming from the out door pool through the lobby area, and the floors are thin. It seemed like the person above me was moving furniture all night long so i did not get a good night's rest. Neutral: there is an outdoor pool and the hotel does have complimentary breakfast in the morning.
- 5/5
Nice
- 4/5
walkable
- 3/5
Door keys did NOT work first time every time... the back door near the EV Charging/Parking worked sometimes but not always. Our room door took 2-7 tries before we could get the key to work.... and this is AFTER we took the first set of keys back to the front desk for not working.
- 3/5
The hotel was just ok. The cleaning staff was not very attentive. The hotel was not dirty dirty but not clean either. The halls were not swept. Our room was to be cleaned every other day. We were there for 6 days and housekeeping came in once. The pull out couch was unbearable to sleep on. If you need extra sleeping accommodation, take an air mattress.
- 3/5
This hotel is nice but furniture and appliances needs to be updated. Refrigerator was dented up, several furniture legs were extremely loose, and the bed made noise because the mattress is worn out.
- 5/5
Friendly and welcoming staff. One of the cleanest rooms I’ve stayed in and well maintained. Would stay again if traveling through the area
- 3/5
Pool was not open the whole time we was there. No Kitchen Light, Very cold in the bedroom.. Beds are comfortable!! Very clean!! Room!! .. Breakfast was good as well!! I like that the hotel was surrounded near a Pharmacy and takeout!!
- 2/5
When I arrived at the 2 bedroom suite the beds were not as advertised. In addition there were ants in the room.
- 1/5
we didnt feel good
- 1/5
Wouldn't recommend.
- 1/5
Housekeeping and staff was unprofessional
- 3/5
This one on several occasions this time room does not appear to be clean there is a stain on the couch like someone Was eating something and wiped hands on couch dust is present and tv area and bathroom light area does not appear to have been cleaned/dusted.
- 3/5
Parking was bad. Was charged for hotel parking daily even though had to park outside of hotel parking lot more than once and walk back to hotel.
- 5/5
It was a nice experience
- 3/5
The state on the page that there is a hot tub/sauna. It is closed and will never be reopened. Poor communication.
- 4/5
The accommodations are adequate. Staff isn’t very friendly. I stayed because they have shuttle to and from airport.
- 2/5
Was not pet friendly, room did not have any eating utensils in room for kitchen. (Had a spoon in the drawer.) Had to request towels for the room, because there were two for six person stay. Trash was still in trash cans upon arriving to room.
- 5/5
Very friendly staff who went above and beyond to resolve any issues brought to them. Cleaning crew would sometime come back and check to make sure I was happy with the service or need any additional service. The maintenance and house keeping crew for the rooms and common areas were constantly rounding and addressing concerns. Had a great stay
- 2/5
This Marriott was more like a Budget Inn. Suite 100.. floors was sticky, table was dirty, sofa cushions sicken in, broken bedroom furniture, one side to closet door missing and cheap ass toilet paper. I will NEVER stay there again!!!
- 5/5
It was quiet, very clean and comfortable. Loved that there were stores and restaurants within walking distance.
- 1/5
Everything
- 5/5
It was a nice location. Loved the staff, Anthony was very attentive and did his best to assist with my early check in request.
- 5/5
There was mold in the bathroom and the bathroom sink was clogged. The kitchenette was nice. The staff was very friendly!
- 4/5
Stay was great after we finally got in our booked room because of being sold out the night before we had to wait an extra hour after check in time. Due to it being sold out my family an I patiently waited.
- 4/5
I have been trying to get in touch with housekeeping. I left something very personal in my room. I have yet to hear from anyone.