Clarion Pointe Wake Forest - Raleigh North

We liked the pool area and hot tub great place to relax. Staff at hotel were nice.

The staff was very friendly and the establishment was very clean, breakfast was great!

The place is nice and clean.the breakfast was just ok.im not a fan of fake eggs.

Quick check in, nice staff

Ok

I really enjoyed my one night stay with my Love. I hotel is very nice & clean. The breakfast with delicious. We will be returning soon

Superb

Superb

Great

The staff was super friendly and helpful, I really enjoyed each and everyday I stay at this property.

Pleasant

Staff was kind of knowledgeable. The room and interior hotel was clean. Breakfast was great. The location was perfect for the occasion. Trash left outside by travelers in different areas. Not really the property’s fault - just had time to get to. But it does make an impression.

Conveniently located reasonably priced and good breakfast

I love everything, nothing to complain about

Wonderful staff at this hotel. They're all so friendly and go the extra mile. We were upgraded to a beautiful room.

Cleanliness, sweet staff & great breakfast. All that we needed!

Everything Nothing

My room was dirty

Room very clean and breakfast provided had a great selection of food.

The beds were too hard

Everything Was Neat & Organized! NA

NA

Hot tub was barley warm and didn't work. Our room had no hot water. We were offered another room that was in no way comparable to the one we booked, we instead left and were told to call the next day about a refund since the service we booked was not provided. Still waiting on a return call from management.

Exceptional

Good

Exceptional

El servicio de la lavandería estuvo muy bien, la lavadora y secadora son maquinas con moneda, venden el jabón en la recepción. La opción de poder lavar tu mismo a cualquier hora, estuvo muy bueno, lavamos entre 10 y 11 de la noche sin problema. El desayuno sencillo, pero bueno, huevos revueltos, pan, mantequilla, wafles, jugo de naranja y manzana, café y té, avena instantánea para preparar. El lugar de ubicación del hotel muy tranquilo, el estacionamiento gratuito. Destaco que wake forest es un ciudad muy bonita. En general el hotel estuvo bien.

The room was a nice size and sheets were neat and clean. The room had a smell I had to go buy air fresheners

The room had a smell I had to go buy air fresheners

Nice hotel, but the breakfast area could have been a little cleaner. Good food though

Nice hotel, but the breakfast area could have been a little cleaner. Good food though

Very good breakfast, Room was clean and very comfortable.

We got the juccuzi tub but the water never got over Luke warm. It was borderline cold....The bed was very hard and you could hear other guests talking in the hallways when we tried to sleep

Very good breakfast, Room was clean and very comfortable.

We got the juccuzi tub but the water never got over Luke warm. It was borderline cold....The bed was very hard and you could hear other guests talking in the hallways when we tried to sleep

Very clean, quiet, updated room. Breakfast had many different options to accommodate our family.

Clean, comfortable and easy access from my grandsons Travel Baseball Field. Some type of motor running through the night which was kind of loud but my room was across from Mechanical Room.

Clean, comfortable and easy access from my grandsons Travel Baseball Field. Some type of motor running through the night which was kind of loud but my room was across from Mechanical Room.

The staff was polite and hekpful.. The location of the hotel is great for meeting the needs of their patrons. The furniture outside wasn't clean but we could've used towels to sit on it.

The staff was polite and hekpful.. The location of the hotel is great for meeting the needs of their patrons. The furniture outside wasn't clean but we could've used towels to sit on it.

Excellent stay! Friendly staff and the new renovated rooms are spotless clean and modern.

Exceptional

Bed was comfy. Outdoor fireplace. Staff was not friendly. Hot tub is not traditional hot tub- they claim swirling water is a hot tub.

Bed was comfy. Outdoor fireplace. Staff was not friendly. Hot tub is not traditional hot tub- they claim swirling water is a hot tub.

The room stayed cool. Water pressure in shower is low. Got water for sink did not get above luke warm. Electric outlets by bed were loose and didn't hold the chargers. Only 1 would work, and my husband's C-pap machine had to be used for that. We found a cord that came from behind the head of the bed that looked like it needed to be plugged in, but no outlet available for it, and not even sure what it was used for. Lights are LED and wayyyy too bright. It was hard to get comfy cozy. Bed was hard and had an incline. Microwave started to smoke after just 5 seconds. We were in room 202.

The room stayed cool. Water pressure in shower is low. Got water for sink did not get above luke warm. Electric outlets by bed were loose and didn't hold the chargers. Only 1 would work, and my husband's C-pap machine had to be used for that. We found a cord that came from behind the head of the bed that looked like it needed to be plugged in, but no outlet available for it, and not even sure what it was used for. Lights are LED and wayyyy too bright. It was hard to get comfy cozy. Bed was hard and had an incline. Microwave started to smoke after just 5 seconds. We were in room 202.

Bad

Exceptional

Room Was Very Clean! Staff Professional & Facilities Very Neat & Organized! NA

The hotel in a whole was very nice and clean, but my room smelled like a dog. I had to get room freshener for it to be tolerable. If this hotel allows pets, they should designate pet friendly rooms like hotels do for smoking rooms.

Room Was Very Clean! Staff Professional & Facilities Very Neat & Organized! NA

This hotel was filthy. I had to take Lysol wipes that I had in my car to wipe down all surfaces including the floors. My room was not cleaned for three of the four nights of our stay, The desk clerk said we had to request it. It was never disclosed to me that this was the process and it was not posted anywhere. Breakfast was typical hotel breakfast. Staff was OK. Parking was OK.

Large clean room. Friendly staff.we would recommend this property.

Both good The accosting could be improved

Both good The accosting could be improved

The hot tub wasn’t the best the jet don’t even work and the pool is ice cold and the rooms are okay The parking wasn’t really great and the hot tub doesn’t work

The hot tub wasn’t the best the jet don’t even work and the pool is ice cold and the rooms are okay The parking wasn’t really great and the hot tub doesn’t work

It was ok ... the bathrooms could've been cleaner it was lots of hair in my shower and the floor of the shower has stains that look like dirt i tried to remove it with a towel but i guess its just stains but overall its a ok place to stay just clean the bathrooms a little better!

Clean, good breakfast and accommodating.

good selection of hot and cold items. good coffee. Sausage not browned enough. closed at 9:00.

good selection of hot and cold items. good coffee. Sausage not browned enough. closed at 9:00.

Very good

Excellent stay!

Very good

Excellent value for the money! Safe environment and they are constantly cleaning and improving upon rooms. Breakfast is very nice.

Bad

The breakfast made my family sick....

Good

Cleanliness, it smelled amazing upon walking in. I booked during a kids trip, so mid morning there was sooooooo much banging and stomping and loud noise. I was trying to nap and couldn’t; I had to just get up and leave for a while. Walls are definitely thin and can hear everything.

Cleanliness, it smelled amazing upon walking in. I booked during a kids trip, so mid morning there was sooooooo much banging and stomping and loud noise. I was trying to nap and couldn’t; I had to just get up and leave for a while. Walls are definitely thin and can hear everything.

Passable

The staff here are great. We were upgraded to a beautiful room. The hotel is very safe and clean. The breakfast is a nice start to the day. Great location in Wake Forest.

Great place Nothing

Great place Nothing

They were out of everything when it came to breakfast

Exceptional

Would rate higher if we had been made aware when we called days prior to arrival that we could not have a roll away bed when we were calling to confirm that we indeed had one reserved.. was told upon check in that roll away beds were not allowed in rooms with double beds.

It was good for what we needed..just the rims need more light and the pool wasn'tclean so we didn't use it. Everything else was good

The breakfast was good however, they need more staff to assist with keeping the food refilled properly. The breakfast staff told me that it’s worst on the weekends then during the week. The hot tub water was murky but the pool was fine. Overall, my daughter and I enjoyed our stay.

Exceptional

Very good

The rooms were very clean and the staff is very nice and breakfast was pretty great

Super hôtel !

Wonderful room! Very clean and well appointed. The staff here are amazing.

Good

The manager of the hotel was very accommodated to me and my husband housekeeping was very friendly.Room was very clean and comfortable. The only thing we think that needs improvement is the pool area.The jacuzzi was not working appropriate. The pool area does need some very much work on it. The other than breakfast was wonderful.We appreciate the stuff and the manager very much so. We would definitely stay there again.Thank you all for the kind way you treated us

All good a hidden gem of a hotel peacefull clean grea8 people.

Parking lot had people sleeping in their vehicles, truckers stayed behind the handicap parking areas blocking access to get out safely. The room was a king suite that had cracking paint and stains on bedsheets. Hotel staff wasn’t the worst but weren’t exactly proper or polite, just gave it enough to make it not horrible. The pool crowd next door made peacefulness almost impossible and the sound proofing for the rooms is horrible, every step, every stomp every movement nearby is easily heard. Suites are close to the front of the property so require multiple layers of curtains/blinds to keep outside running lights from making you feel like it’s always morning no matter the time of day.

Thank you! Everything was fine.

The hot tub needed to be hotter and the jet were not very strong but relaxing..

Exceptionally friendly and helpful staff at check in. Nice place to stay!

Excellent stay. Very clean room and staff are very friendly

Internet was great, and breakfast was amazing

Great breakfast. Staff is exceptional. Hot tub. Water pressure is great. Parking is easy. No shower bench or Keurig. No hand shower Breakfast not open til 7.

We always have a great stay. The staff are amazing and always friendly and helpful. Rooms are comfy, spacious, and clean.

Place was clean. I had some interesting staff interaction. I came back to hotel around 11. Desk person was on phone texting and what should have been a one minute conversation turned into at least 10 minutes while she was texting. Said computer was giving her issues. Hmmm. The next morning I go to desk to drop off keys and the lady was sleeping with her head down on desk. I felt guilty waking her up.

Love the bath Everything good

Location was in a good spot. Seemed to be safe. The indoor pool was nice for the grandkids to enjoy. Loud music was playing and it contained profanity in the lyrics, so I wasn't pleased to have my young grandkids subjected to that I requested a wheelchair accessible room and this was not big enough for someone using a power wheelchair. The HVAC system in our room didn't function correctly. Only one the electrical outlets and USB ports beside the bed worked. The desk was broken away from the wall and the outlets attached to it were useless as well. The light in the shower would flicker but never light up completely. The "free" breakfast was confusing. This hotel is used by a lot of travelling sports teams and most of the players need to be in their fields by 7-730, so they have to leave the hotel 30-60 minutes just to get to the sporting event so those families can't partake in the breakfast. Too bad, because the sole lady working the breakfast area was doing a fabulous job. The already prepared food was tasty and surprisingly good. However, the juice machine was ragged looking and the face of it was loose. Also, as someone in a wheelchair, I had a difficult time reaching items high up. I even burned my wrist on the waffle iron. I can imagine young kids trying to reach the food. Disappointed there wasn't any whole milk or chocolate milk to choose from.

Breakfast was fresh, staff were great, plenty of parking. If I had to knit- pick,,, maybe the pool could've been vaccuumed,,,, and that would be grasping at straws. My family's stay was excellent, and most certainly will stay there again in the future.

Staff was wonderful! Bed was comfortable. Good breakfast Shower was warm, not hot. Shower door didn't stay completely shut. wish there were more food places in the area but the hotel has no control over that.

The photo displayed on the hotel’s booking page was misleading, as the room shown does not exist. The room we received was far from acceptable. Although this is a pet-friendly hotel, the sofa bed mattress had visible urine stains, which is completely unacceptable. We reserved a king suite but were given a queen bed and a sofa bed instead. Overall, the hotel felt old, outdated, and poorly maintained. I will not stay at a Clarion property again.

Quick easy checkin. Friendly staff clean room and common areas.

Everything Great

I had a peaceful stay.

Someone kept opening my door

Mattresses and beds were comfortable, and the property was clean

Some people don't eat pork.They only had pork for meats. Need turkey or chicken.

Room lights are a little underpowered.

Excellent stay!!

Staff was attentive and friendly, serviced room needs in timely manner. TV viewing and location were good for needs. Hot water for showering took lengthy time to start, bathroom facilities were limited. Bedding was fair (meh).

Convenient location with very friendly staff

The pool was horrible and breakfast could have been better. More Options and the orange juice machine was broken

My only complaint would be the super thin walls/ceilings. I was on the 2nd floor and kids were running around on the 3rd floor for 2-3 hours that night. I stuck it out and didn't make a complaint to the front desk because I know they were kids BUT I feel the front desk should do better when assigning rooms

My only complaint would be the super thin walls/ceilings. I was on the 2nd floor and kids were running around on the 3rd floor for 2-3 hours that night. I stuck it out and didn't make a complaint to the front desk because I know they were kids BUT I feel the front desk should do better when assigning rooms

Great management and amenities.

The staff was very nice.. very warm and friendly and helpful The pool area could use some upgrades, but overall it was very nice.

Was a great getaway

Was a great getaway

Clean room, friendly staff, decent breakfastx decent pool and hot tub, but the room key stopped working after the first time we used it, and the room layout left very little space between the bed and bathroom door so you had to squeeze past or crawl over the bed, overall if I needed to stay in the area again I would consider this hotel again but probably choose a different room layout

Clean room, friendly staff, decent breakfastx decent pool and hot tub, but the room key stopped working after the first time we used it, and the room layout left very little space between the bed and bathroom door so you had to squeeze past or crawl over the bed, overall if I needed to stay in the area again I would consider this hotel again but probably choose a different room layout

The bathroom was not clean. The room smelled very old and moldy

The bathroom was not clean. The room smelled very old and moldy

.

.

The hotel front desk staff was kind an check in was simple and quick. The building itself is older and has been painted inside with dark muted blue tones which makes it seem dirty. The breakfast staff was one person and she seemed very overwhelmed and had difficulty keeping the food items stocked. The breakfast area is small with lots of tables which makes it difficult to move around without interrupting other guest. The lobby area seemed mainly unused and could possibly house some of the crammed breakfast seating. As for our room, located on the second floor, it was clean but did show signs of wear and previous damage to the bathroom sink, with a poor repair job. The beds were comfortable.

The hotel front desk staff was kind an check in was simple and quick. The building itself is older and has been painted inside with dark muted blue tones which makes it seem dirty. The breakfast staff was one person and she seemed very overwhelmed and had difficulty keeping the food items stocked. The breakfast area is small with lots of tables which makes it difficult to move around without interrupting other guest. The lobby area seemed mainly unused and could possibly house some of the crammed breakfast seating. As for our room, located on the second floor, it was clean but did show signs of wear and previous damage to the bathroom sink, with a poor repair job. The beds were comfortable.

Room was clean and staff was friendly

Room was clean and staff was friendly

I only stayed overnight, but I had an enjoyable stay. The room was clean, the staff was friendly. I would definitely stay again.

I only stayed overnight, but I had an enjoyable stay. The room was clean, the staff was friendly. I would definitely stay again.

But it was a good weekend! It is within range of many restaurants and things to do.

But it was a good weekend! It is within range of many restaurants and things to do.

Heat/air didn’t work, extremely loud and constant slamming doors. Checked out way before check out

Heat/air didn’t work, extremely loud and constant slamming doors. Checked out way before check out

Rooms clean and staff was friendly. Pool and hottub area could use a renew!! But it served the purpose for the Grandchildren. Overall a decent stay. I did notice an lack of professionalism with most of the staff. Felt like a very casual environment

Rooms clean and staff was friendly. Pool and hottub area could use a renew!! But it served the purpose for the Grandchildren. Overall a decent stay. I did notice an lack of professionalism with most of the staff. Felt like a very casual environment

Tool small of a room and the pool area was dirty, upgraded bathroom had a dirty shower head

Tool small of a room and the pool area was dirty, upgraded bathroom had a dirty shower head

Room condition was only fair, hot tub didn't work properly, heated pool was not heated, did not receive housekeeping service.

Room condition was only fair, hot tub didn't work properly, heated pool was not heated, did not receive housekeeping service.

The only reason I’m giving it a two is because the customer service was fantastic. There were roaches in the hotel and It smelled bad.

The only reason I’m giving it a two is because the customer service was fantastic. There were roaches in the hotel and It smelled bad.

Amazing place and very welcoming.

Amazing place and very welcoming.

Yes

Yes

Staff was nice and the room was clean. Stayed here to avoid power outtage so it was not a vacation stay. But it was what was needed.

Staff was nice and the room was clean. Stayed here to avoid power outtage so it was not a vacation stay. But it was what was needed.

Everything was fine

Everything was fine

very clean, great staff

very clean, great staff

I had to give bad reviews because I don’t wanna say anything negative, but that is the most disgusting place I’ve ever stayed in. I have pictures of the elevator and all the filth in it my room with wires hanging out out of the lamps. The lamps did not work and they were plugged in. It’s just not the kind of place you wanna stay overnight not to mention the extreme noise all night long with whatever was going on down the hallway every night they said it would only be one night. It was every night. I would never stay there again ever in fact, I will never pick another hotel with that name.

I had to give bad reviews because I don’t wanna say anything negative, but that is the most disgusting place I’ve ever stayed in. I have pictures of the elevator and all the filth in it my room with wires hanging out out of the lamps. The lamps did not work and they were plugged in. It’s just not the kind of place you wanna stay overnight not to mention the extreme noise all night long with whatever was going on down the hallway every night they said it would only be one night. It was every night. I would never stay there again ever in fact, I will never pick another hotel with that name.

Pretty good for the money but far from what it could be. Room 208 is nicer than 203 for sure, but still has something filthy on the bathroom ceiling! Looks like someone took time to clean the place better, lobby and parking lot. Its still so dark in the lobby and rooms, really needs more modern look. The lobby is very dark. Breakfast is pretty good, especially considering the desk clerk is running back and forth trying to cover it and desk! There was a guest at breakfast last stay in her pajamas this time a guest had wrapped her self in a sheet. Someone needs to police these type guests, it brings the place way down, sloppy. Improvement over last stay but theres still a ways to go to make this place nice.

Pretty good for the money but far from what it could be. Room 208 is nicer than 203 for sure, but still has something filthy on the bathroom ceiling! Looks like someone took time to clean the place better, lobby and parking lot. Its still so dark in the lobby and rooms, really needs more modern look. The lobby is very dark. Breakfast is pretty good, especially considering the desk clerk is running back and forth trying to cover it and desk! There was a guest at breakfast last stay in her pajamas this time a guest had wrapped her self in a sheet. Someone needs to police these type guests, it brings the place way down, sloppy. Improvement over last stay but theres still a ways to go to make this place nice.

Yes

Yes

Yes the room was clean and the staff was great. I loved the breakfast and easy to get food delivered for dinner

Yes the room was clean and the staff was great. I loved the breakfast and easy to get food delivered for dinner

This property was very clean. I loved the fact the rooms had no carpet(due to my allergies). The free breakfast was fine except they didn’t offer a non-pork option. Also, we are non-smokers and the people who were smoking were allowed to stand (and smoke) right outside the entrance. We wished they had a designated area away from the door. We would definitely stay here again.

This property was very clean. I loved the fact the rooms had no carpet(due to my allergies). The free breakfast was fine except they didn’t offer a non-pork option. Also, we are non-smokers and the people who were smoking were allowed to stand (and smoke) right outside the entrance. We wished they had a designated area away from the door. We would definitely stay here again.

Yes the property was welcoming to pets . The food was fresh ..

Yes the property was welcoming to pets . The food was fresh ..

Staff was excellent and the room was clean and accommodating for wheelchair access

Staff was excellent and the room was clean and accommodating for wheelchair access

Staff is nice. Breakfast is good. Rooms are decent, although we did find a cockroach coming out of the bathroom electrical socket.

Staff is nice. Breakfast is good. Rooms are decent, although we did find a cockroach coming out of the bathroom electrical socket.

I have stayed at three hotels in wake forest for lengthy stays. One of them was stealing from me and several other guests with our credit cards. Another hotel was ok but would never stay at that one again. This is the only one I would stay at again. I’ve been treated and taken care of so well. And this is the only one I trust. I love these people❤️

I have stayed at three hotels in wake forest for lengthy stays. One of them was stealing from me and several other guests with our credit cards. Another hotel was ok but would never stay at that one again. This is the only one I would stay at again. I’ve been treated and taken care of so well. And this is the only one I trust. I love these people❤️

The management staff were super friendly and helpful ! This is a good and cost effective place to stay in the wake forest area!

The management staff were super friendly and helpful ! This is a good and cost effective place to stay in the wake forest area!

Clean and all amenities

Clean and all amenities

I enjoyed my stay tremendously.

I enjoyed my stay tremendously.

We checked in and checked out within minutes. This hotel was very dirty, run down and didn’t feel safe. I would not recommend.

We checked in and checked out within minutes. This hotel was very dirty, run down and didn’t feel safe. I would not recommend.

They was not as clean they didn’t clean the rooms every day you had to ask them to clean it the had roaches in the bathroom the door knocks fell off the the doors the toilet didn’t flush will am never booking this hotel again

They was not as clean they didn’t clean the rooms every day you had to ask them to clean it the had roaches in the bathroom the door knocks fell off the the doors the toilet didn’t flush will am never booking this hotel again

The comforter had old dry blood on it. It was roaches in the bathroom. The sheets was dirty the outlets was not working. they did no accommodating at all had too call corporate will never go back.

The comforter had old dry blood on it. It was roaches in the bathroom. The sheets was dirty the outlets was not working. they did no accommodating at all had too call corporate will never go back.

Clean and all amenities

Clean and all amenities

Breakfast was good. Room was clean. Great stay for the price. No complaints at all.

Breakfast was good. Room was clean. Great stay for the price. No complaints at all.

Staff is very customer service oriented. The bed pillows are too hard and bulky. Replace these and our stay would have been perfect!

Staff is very customer service oriented. The bed pillows are too hard and bulky. Replace these and our stay would have been perfect!

Very nice place. Will stay again

Very nice place. Will stay again

Staff was friendly, the Clarion was clean and the location was great for our family gathering.

Staff was friendly, the Clarion was clean and the location was great for our family gathering.

Hotel Cleanliness - 0/10

Hotel Cleanliness - 0/10

Great staff I appreciate the help and breakfast so much

Great staff I appreciate the help and breakfast so much

Everything was clean and met all of my expectations.

Everything was clean and met all of my expectations.

We had to switch rooms because the forst had hair and bugs and an awful odor. The 2nd room wasn't great either.

We had to switch rooms because the forst had hair and bugs and an awful odor. The 2nd room wasn't great either.

Check in very quick, staff pleasant and friendly, nice pool and hot tub although outdated, worked well. Breakfast very good and plentiful.

Check in very quick, staff pleasant and friendly, nice pool and hot tub although outdated, worked well. Breakfast very good and plentiful.

The property is clean and safe

The property is clean and safe

It’s always great

It’s always great

Night staff was great, clean rooms good breakfast

Night staff was great, clean rooms good breakfast

Toilet did not flush first night—it was midnight when I reported it but flushed fine next morning. Room had odd odor; like sweaty workmen’s clothes after day of hard work—-not BO more like stale dirty clothes. I was only in room to sleep and shower. No body soap in shower—squeeze bottle non existent, glad I had my own. Frt desk mgríiî very difficult to understand—language barrier. I expected more from Clarion.

Toilet did not flush first night—it was midnight when I reported it but flushed fine next morning. Room had odd odor; like sweaty workmen’s clothes after day of hard work—-not BO more like stale dirty clothes. I was only in room to sleep and shower. No body soap in shower—squeeze bottle non existent, glad I had my own. Frt desk mgríiî very difficult to understand—language barrier. I expected more from Clarion.

Excellent staff, room was very clean, breakfast was great, loved using the pool and spa. Will definitely be back.

Excellent staff, room was very clean, breakfast was great, loved using the pool and spa. Will definitely be back.

Yes. And the staff is all wonderful

Yes. And the staff is all wonderful

The hotel was clean. Beds were very stiff. The first night there was a lot of screaming and running through the hallways at midnight for hours. I called the front desk and was told there had been several complaints already but wasn’t anything they could do basically so we got no sleep.

The hotel was clean. Beds were very stiff. The first night there was a lot of screaming and running through the hallways at midnight for hours. I called the front desk and was told there had been several complaints already but wasn’t anything they could do basically so we got no sleep.

Enjoyed everything

Enjoyed everything

This definitely fell short of expectations. The bed is surrounded by a wooden box/frame that we kept hitting our shins on. The trim around the actual mattress is so prominent you feel it pressing into the back of your legs. The mattress topper is of such poor quality the lines from the pattern was visible on my body. I was literally in pain and did not rest well. The pool was clean and the hot tub was nice. I was hoping breakfastime would be better and was to start at 6:30 . We arrived 6:35,the lights were off and the room was almost full with workers also waiting to eat. It was just being set up. After about 30 minutes, it still was not complete. Someone who may or may not have been a supervisor came in in sweats and started directing the person and they went in the kitchen. When they emerged the server was pushing the cart with the food but the supervisor had gotten a full plate of bacon and eggs and walked around eating. By that time my diabetic husband was needing to eat so we went next door. There not even juice set up that he could have sipped to get his levels up until breakfast was ready. There was no point in trying to lay back down until check out because the bed was so uncomfortable. There was no one at the desk to tell when we left. All though the person who checked us in the day before was super polite and helpful, I would not return.

This definitely fell short of expectations. The bed is surrounded by a wooden box/frame that we kept hitting our shins on. The trim around the actual mattress is so prominent you feel it pressing into the back of your legs. The mattress topper is of such poor quality the lines from the pattern was visible on my body. I was literally in pain and did not rest well. The pool was clean and the hot tub was nice. I was hoping breakfastime would be better and was to start at 6:30 . We arrived 6:35,the lights were off and the room was almost full with workers also waiting to eat. It was just being set up. After about 30 minutes, it still was not complete. Someone who may or may not have been a supervisor came in in sweats and started directing the person and they went in the kitchen. When they emerged the server was pushing the cart with the food but the supervisor had gotten a full plate of bacon and eggs and walked around eating. By that time my diabetic husband was needing to eat so we went next door. There not even juice set up that he could have sipped to get his levels up until breakfast was ready. There was no point in trying to lay back down until check out because the bed was so uncomfortable. There was no one at the desk to tell when we left. All though the person who checked us in the day before was super polite and helpful, I would not return.

The rooms are very clean and sanitary. All the staff here are very kind, helpful and so pleasant. That’s a huge plus for me. No one likes to be paying a lot for a room and encountering an employee having a bad day and disrespecting you. I’ve had that happen at another hotel down the street. And another one across the street. You won’t find that here!

The rooms are very clean and sanitary. All the staff here are very kind, helpful and so pleasant. That’s a huge plus for me. No one likes to be paying a lot for a room and encountering an employee having a bad day and disrespecting you. I’ve had that happen at another hotel down the street. And another one across the street. You won’t find that here!

Clean rooms

Clean rooms

Felt safe and secure . Room was clean and building well kept

Felt safe and secure . Room was clean and building well kept

Good

Good

Staff was attentive, room & hallways were clean, breakfast was awesome

Staff was attentive, room & hallways were clean, breakfast was awesome

Good

Good

I would recommend this hotel!

I would recommend this hotel!

Good

Good

My family and I was there for a wedding and when entered the hotel was greeting accordingly, the front desk workers customer service skills was impeccable, breakfast food was good but ran out quick that was due to everyone eating breakfast, for the parking- Friday night parking wasn’t bad but Saturday night parking was full, still found parking. There was one person working in the kitchen, she was tall and I believe in uniform on Saturday morning, she could have been more friendly but with all the cooking and the demand from customers, could have ruin it for her but still. The rooms was clean and presented the same image as online. Overall, I give this hotel from one to 10 they get a 10. I want to give shout out to the workers at front desk and I believe also the owner and his wife.

My family and I was there for a wedding and when entered the hotel was greeting accordingly, the front desk workers customer service skills was impeccable, breakfast food was good but ran out quick that was due to everyone eating breakfast, for the parking- Friday night parking wasn’t bad but Saturday night parking was full, still found parking. There was one person working in the kitchen, she was tall and I believe in uniform on Saturday morning, she could have been more friendly but with all the cooking and the demand from customers, could have ruin it for her but still. The rooms was clean and presented the same image as online. Overall, I give this hotel from one to 10 they get a 10. I want to give shout out to the workers at front desk and I believe also the owner and his wife.

The staff was super nice, the room smelled very clean. Parking was easy. There was a little white powder on the floor and table so I wasn’t sure if that was some of the cleaning product or if the tables weren’t wiped/vacuumed.

The staff was super nice, the room smelled very clean. Parking was easy. There was a little white powder on the floor and table so I wasn’t sure if that was some of the cleaning product or if the tables weren’t wiped/vacuumed.

Nice check in options.

Nice check in options.

My room smelled like mildew, and there was mold in the shower.

My room smelled like mildew, and there was mold in the shower.

Clean room awesome staff quiet

Clean room awesome staff quiet

Great pet friendly. Decent breakfast. Friendly front desk staff. BUT, cockroaches in our room. Saw three, killed one, but to see that many,means the hotel as a whole has a problem. The floor was coming up in the room.

Great pet friendly. Decent breakfast. Friendly front desk staff. BUT, cockroaches in our room. Saw three, killed one, but to see that many,means the hotel as a whole has a problem. The floor was coming up in the room.

My stay was good and affordable. I think it's ridiculous to charge $20 fee if you check in early, especially when the room is already ready.

My stay was good and affordable. I think it's ridiculous to charge $20 fee if you check in early, especially when the room is already ready.

Nice and relaxing

Nice and relaxing

I love this hotel

Room was clean but bathroom had no towel bars to hang them. Shower door would not stay closed during shower so towel got wet as i had to lay it on bath mat outside door on floor. Also there was a loud knocking noise coming from bathroom after use.

It was okay. Nothing special. Pretty clean.

Pool was good mexican restaurant across the street was awesome!

Nice hotel

We came here because our hotel room at another hotel was disgusting but the Clarion was clean and safe and cozy

this hotel is a great value in a wonderful location

First time visiting her granddaughter sense she been down for 5 years in North Carolina

Food was ok. room had ants

Bed comfortable

The room was fine minus the tv not working and the lack of temperature control. The real issue was having a rude, noisy, and inconsiderate neighbor who proceeded to blast rap music from at LEAST midnight to 6 am. Not only did this happen but 30 minutes after checking into the room a staff member keyed into the room without knocking leaving us terrified for our privacy. In addition housekeeping was very persistent on coming in after we told her multiple times we were in the room and didn't need it to be cleaned in that moment. I feel like I got what I paid for in a sense but small changes like training the staff better could have prevented many of the issues we had during our stay.

Easy

This is a family tradition for my brother and his youngest daughter who share the same birthday to come to this hotel for the indoor pool and hot tub.

Very nice staff and rooms where great!

Clean rooms, LOVED the in shower shampoo and conditioner.

I had ants all over the desk. They dont clean the room everyday. The ho

T

Hotel is average. The bathroom shower had hair on the wall when I first got there and the toilet was wobbling. Probably not attached correctly. And a strange smell in the hallway.

It met my needs for this trip.

Great room, even better service. Loved it!

June 2025 Visit: Mentioned roaches in room on 2nd floor but front desk was not shocked. I asked if it was normal - said "no" but didn't seem worried and said "have a nice day". The towels were placed on top of dusty open shelves. There is no fan in the bathroom so the vents are rusted. It says to add a photo but I will refrain from adding Charlie and Bob (the cockroaches) to the photos. I am posting because I called customer service and they seemed concerned but then said "thank you for calling and we will make a case number - stay on the line for free points to your account for this issue". It was a second party vacation service - not free points. This lady apologized and is not part of Choice Hotels.

Quiet clean and free breakfast

One day our room was not cleaned or beds made. No towels for the following day to shower. My niece had to track down one of your employees to get clean towels.

The property overall was decent. I hate the fact that the mattress cover doesn't get washed often and the pillows without cases. They are stained and GROSS!!! Its ok to use some of the money WE pay to upgrade the bedding regularly. We pay to sleep on each other's filth. DISGUSTING!!!

Kids running in hallway late at night. Easy parking, clean rooms. Grass area for my dog to potty

Accommodations were good. It was noisy throughout night

Very clean and friendly continental breakfast was great comfortable beds i will definitely come back thanks for the great stay

Everything was great!

Love the pool and hot tub area!

My bathroom was missing a shower curtain.

Very nice staff and accommodating, the bed was a little hard and the pool was very dirty, other than that, we had a nice stay

Very nice room and everything was extremely clean.

Truly enjoyed my stay customer service was excellent. Breakfast area was clean and very well stocked for guests..

It was clean and had carts ready for suitcases.

The staff was very nice and friendly.

A surprisingly well endowed museum with a great representative collection.

The carpet in the room was sticky. The refrigerator was loud. The bathroom needed some tlc: handle in shower was broken, toilet was loose, the door didn't close all the way, the floor tile needed repair

Stayed here 2 times in the last month, and it’s amazing I really recommend there suite there pretty big and more comfortable compared to the queen beds there rooms are a lot smaller.

I couldnt locate my initial itinerary booked the day before & lost my 2 queen bed room. Hotel is ok. Updated but the corners are dirty in the bathroom, it just seemed like a repainted old car.

GRE

Clean.... No bugs, good people

The outside area needed some maintenance. The fire pit and lights outside ,did not work.Inside was nice and cozy.

Guy at front desk was friendly was helpful. Smelled fresh and clean. Stayed in the 2nd fl, smell was a little bad. Room seemed okay at first glance, but once you really were in there, you could see the issues. Bed was uncomfortable. Seemed like a bed with springs. We decided to bring bathing suits to hit the pool and hot tub. Pool was so foggy you couldn’t see the bottom. Hot tub was okay. Pool table was terrible, tape all over it. After coming back to the room, hall smelled like weed. Next morning, breakfast was okay. WE WERE ASKED 3 TIMES if we were checking out. BEFORE check out time at 11am Housekeeping came to room twice and I guess the manger or front desk person. Like why were we being rushed??? It was a baby roach in the bathroom.

It was clean and quiet. Loved the indoor pool and hot tub. Would stay again

Clean facility. Staff was very frienfly

The bathroom was additionally dirty and had what appeared to be some sort of smeared substance on the walls. When we woke up in the morning there were roaches crawling over the bathroom floor and sink. When we brought this to the attention of the front desk their response was “What do you want us to do” This is completely unprofessional and beyond burdened me in more ways than an uncomfortable experience. They not only placed me in an unsanitary establishment they additionally left me with the financial burden of replacing all of items I brought to their establishment or potentially bring the roaches home with me.

Located around a lot of things

Always a great stay at this hotel.

Great

Beat up room. Electrical outlets at bedside did not work.

Only complaint was the Pot Smell around our room and the patio.

The staff was friendly. They had complimentary breakfast and kept it stocked theoughout the breakfast hours.

Overall a good stay, would definitely stay again for a quick stopover. Bed hard but comfortable enough. Noisy kids in hallway and tracking water throughout but that’s more on the parents than the motel.

The front desk service was great. But the hotel very nasty smell.Didnt smell clean at all. I will never stay there again. from the pictures you would be fool.

The door would not close to the bathroom, the outlet near the bed didn’t work, the microwave didn’t work, but the bed was comfortable.

Nothing bad to say about the hotel!! They always meet our needs by having pet friendly rooms, the hot tub and pool are enjoyable and the breakfast is yummy! Thank you! We will be back!

The property looked run down. Not worth the price at all.

Everything

It is clear this hotel takes the cheapest route with everything. The key card holders have been used over and over again. The bathroom was unclean, the shower basin was literally brown with stuck on dirt/ grime from over time. Doors were slamming all night in the hallways. The cleaning staff was vacuuming up and down the halls at 8 am.

Everytime I walk in the bathroom the light comes on by itself so cool

The staff was very professional. Location was great. Room was outdated but clean

the property has long term live in guest. they wanted to argue with staff and created a hostile envirement. i'm glad that my kids did not come on the trip.

Not the best quality of room but doable for a one night stay.

BED BUGS. This place charges everyone a $100 or more as a deposit and then doesn't refund it. That is the best part of my trip since they sent me home with BED BUGS! This place was filthy and I really didn't want to stay but I didn't have the energy to fight over it. I went to target got some Lysol and fabreeze and made the best of it. Never again. Trust your instincts.

Room was clean and pool was up and running!

Staff was GREAT! Room was clean and everything I needed. Definitely will be back when traveling through.

I have stayed at this location for almost 5 years; I will not be returning.since the old manager Nick left it has become a joke.nothing but terrible experience one after another. My last stay I got charged a $20 early check in fee but the lady in front of me did not.i was told it was the new manager and nothing she could do rudely. I am so disappointed because I could have been staying at much nicer places this entire time but I chose to stay at this clarion for the staff and the way they treated me and my family. Not only that the cleanliness has went downhill as well. I will never stay again,

Very nice and comfortable

Smelled like weed, cockroaches in room got into my food, staff didn’t have extra pillows when I asked, hot tub was broken. Then, when I went to check out a day early due to previously listed issues, staff printed me a receipt showing a credit. 2 days later when I hadn’t been refunded I called and was informed that staff gave me the receipt before checking me out to show a credit but once I was checked out that credit was used to pay the room. Wont be back

It smelled like weed and the bed was stiff as a brick

The shower wasn’t completely clean that’s really my only complaint

Room decent and clean. Plenty of bathroom towels and bathroom stocked with toiletries. Wi-Fi less than desirable and hard to connect on.

Breakfast was excellent! Front desk was super nice!

nice hotel

The lady that helped me at the front desk was awesome and very professional and nice!! Room was great

Clean and affordable

Didn't have breakfast because property being remodeled.

First room the heat wasn’t working. And hot tub wasn’t working which was the main reason I drove that far to the hotel.

Dated building but clean and friendly staff. Comfortable bed. Good selection for breakfast. Limited dining options without car.

Very clean & comfortable stay. The hotel staff were very courteous & polite as well.

The overall stay was okay. The only thing I would have liked to see was less hair and dust around the in the actual room. I cant count how many long straight hairs I found in my bed and a ballon that my daughter had weirdly picked up hair along the floor. Other than that part, the stay was okay. Went for indoor pool and spa which was very nice.

Everything was excellent

It was very peaceful

It was a hotel. The staff was pretty unprofessional from start to finish- took about 15 minutes for the girl to wander to the desk after being called, they watched cartoons loudly with the doors of offices open to the breakfast area, there was quite a bit of trash around the property and the garbage cans were overflowing for the majority of my stay. On check out there was a woman at the desk who was on the phone with a personal call that didn't acknowledge me until I made a motion to put my key in the basket and then she told me to go ahead and drop my key in the basket. Overall terrible staff attitude and dirty facility. Lot of people loitering around at night, drinking in common areas with no staff at the desk past 8. Wouldn't recommend.

Everyone was very friendly, and my stay was very nice (2nd time this week). Thanks so much.

clean

Very bad in every aspect

Everything was great.

The lobby is beautiful however this is the only nice area of the hotel. The room had a faint smell, the knobs on the heat/air conditioner were broken and falling off. The outlet in between the two beds did not work. Visible stains on bathroom walls, roaches were killed in the bathroom.

staff

Place is starting to worn out a bit…just an observation..

The staff was rude and unreasonable.