The Barclay Towers Resort Hotel
About The Barclay Towers Resort Hotel
This completely nonsmoking hotel in Virginia Beach, Virginia offers a fully equipped kitchens in every suite. The Atlantic Ocean is a short walk from the hotel. Every suite at the Barclay Towers Hotel and Resort provide an ocean view with a balcony. The suites also include a sofa bed in the living room and cable TV. The Barclay Towers Resort Hotel offers free Wi-Fi and an indoor pool. A fitness center is available at the hotel. Adventure Parasail is within walking distance of the Barclay Towers Resort and Hotel. The Hampton Roads Naval Museum and the Ocean Breeze Water Park are a short drive from the hotel.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Business center
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally praised for its location, cleanliness, and friendly staff. However, there are consistent complaints about maintenance issues and the need for updates in the rooms. Some guests also express dissatisfaction with the lack of breakfast options and parking difficulties.
- Great location with easy beach access
- Friendly and helpful staff
- Maintenance issues and need for room updates
- Lack of breakfast options and parking difficulties
- 1/5
Location Everything
- 2.5/5
Location is great for kids theres a great pizza place and icecream right across the street 5 people in the room and only supplied with 2 blankets ,no housekeeping so ran out of towels very quick and had an oven but nothing to bake with not even a cooking sheet.
- 4.5/5
Superb
- 4.5/5
The staff was amazing! The location was a plus! The room was comfortable (pillows was like sleeping on clouds). It was a great hotel stay for our family vacation. The only issue was parking, but they did have a parking garage across the street but finding one.. that's a whole other story.
- 5/5
Exceptional
- 5/5
Location and staff Nothing
- 3.5/5
The location was amazing. Perfect sea view and loved the balcony. The room was a little run down. Could use some fixing up and maintenance work.
- 4/5
I like the friendly staff and great location.
- 4/5
Very good
- 2.5/5
Front desk staff..And spa I was there for a week and didn't get any housekeeping .. Glad I brought my belongings washcloths Towels,sheets ,blankets, paper towels..
- 4.5/5
Clean, convenient location, great indoor pool and hot tub.
- 4.5/5
Location, free coffee, spacious Tub not drain well, which is expected for beach hotel. Floors were sandy
- 5/5
I love how it’s beachfront , every room is oceanfront , you can cook in the rooms , nice sized balcony, pool and restaurant on site , rooms always nice and clean .
- 4.5/5
Superb
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Best pillows ever and fantastic room set up Friendly staff at check in!
- 3.5/5
Good
- 5/5
Exceptional
- 2.5/5
We luke the location and the staff The couch and bed where both uncomfortable
- 5/5
Lexi at front desk was very professional and went above and beyond to make our stay amazing! Everything went well
- 3.5/5
it was nice location had cool pool and hot tub options with loud hen nice view pools need to get drained and cleaned immediately air filters in the room need to be cleaned they left the rooms with a foul smell gym was small not too many options, and shouldn’t be next to water, not safe
- 4/5
Very good
- 3/5
The bed was firm and very low — but we made due for only staying one night.
- 3/5
Good workers good beds nice and quiet and right on the beach! Air conditioning was very loud and getting hot if not on pool could be better
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
The location. The housekeeping Several plugs in the living room did not work
- 3.5/5
The property was on the beach and was within walking distance of things to do and places to eat. The room was nice with a king bed, stove/oven microwave coffee maker and mini refrigerator plus a sleeper sofa, small table with chairs and a balcony looking at the ocean. The no smoking policy of no smoking in the room or balcony was not truly enforced as the room beside us had people smoking marijuana and it filled over into our room. We did report it to the front desk and they sent up some room spray for us to spray. I would have rather them smoke it on the balcony then in that room they were in at least if it was outside it would not have filled our room with the smell.
- 5/5
Exceptional
- 2/5
Disappointing
- 4/5
Loved the kitchen in our room too save money on dining out. Balcony was a decent size, the pool and hot tub was nice and towels were restocked while we were there. Housekeeping was slightly rude when we asked for additional bed coverings as our youngest had a stomach virus and threw up in the bed. We didn’t ask for them to change the bed, only for the set of sheets for us to do. We were rudely told Wednesdays were turn over day. Otherwise, the staff was courteous and pleasant.
- 5/5
Exceptional
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Great location, spacious, accommodating Check in. The staff member who checked me on May 22 was not hospitable. All other staff members I encountered were exceptionally professional and helpful. Check out was great.
- 5/5
Staff is great. Nice property All good
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Great Breakfast would be nice.
- 4/5
Check in. The staff member who checked me on May 22 was not hospitable. All other staff members I encountered were exceptionally professional and helpful. Check out was great.
- 2/5
My room was not clean run down never came in to give new towels or clean again but want a tip put signs up to tip but no effort to asst crumbs on the floor bathroom was ? pulled out sleeper sofa full of crumbs and stains
- 0.5/5
Unclean
- 5/5
Rooms were great. Great location. Great pool. Can't really complain.
- 3/5
Location, indoor pool and hot tub, balcony view of ocean Cleanliness was lacking, lots of minor damage throughout room, smelled like cigarettes
- 1.5/5
The location was close to everything. The room was not cleaned well. The window to the balcony had not been cleaned with something smeared on the inside. I had to clean the window! The light in the bathroom was like a strobe light. We had to get that fixed. We paid more for a room they said had been renovated but it was not totally renovated!! Coffee maker didn’t work and was dirty. The floors were dirty!
- 2.5/5
Convenient location. Where do I begin? Parking!! Extremely chaotic. But once you figure it out without directions from staff, it was ok. PARK ACROSS THE STREET IN THE PARKING GARAGE. Checked in after a 18 hour drive, 1145pm, and the pull out bed mattress was just springs...literally with sheets.. I was so livid. I asked for another room. The lady was horrid. I got to "check out" the other room and see if it was ok...( she knew, her little commuts and smirks set me off. She was the much older bigger lady). My 6yo walked in and IMMEDIATELY said it stunk. It smelled like stale cigarettes and wasted beer. Nope. However, I did pull the pull out bed, and the mattress on it was almost brand new, memory foam. So YES, I had switched them out MYSELF!!! Then marxhed my fat ? right on down to the front desk and told her room 224 needs a deep clean. (Probably needs a exorcism performed) Anyway, we stayed the night.... woke up to roaches on the shower curtain and door to balcony. Noise of some kinda fan outside clinking and clanking. At least they had good coffee in the lobby, lattes and hot chocolate for the kids, ( no roaches that I could see), However, the hot tub and pool were good... Yes everything is outdated and in major need of repair and cleaning. But I will say, the Housekeeprs( I didnt get their names, but every single one we spoke with, or asked assistant from, were so so sweet), Day time front desk lady were all so sweet and accommodating.. One elevator for the entire place, was chaotic, but its super fast and you are GUARANTEED TO GET A GOOD BUZZ, stress reliver without paying for it.. ?? For a quick get away or passing through, and quick shower ,this is the place. But for peace of mind enjoyable stay.... spend a few more extra dollars and go on down yonder to the nicer one. But, at least the view was pretty, and got to watch the Shamrock Marathon from our balcony. That the railing was to short for.
- 1/5
Roaches in the first room, they offered to spray the room or move rooms. I moved to another room then it was 3 flys in the second room as soon as I walked in. Old outdated dirty stained sofas, thick dust on air vents, light fixtures, window seals, top of headboard & fridge, behind dressers & night stands, wall paper peeling, decent gap under doorway entering into the room, someone’s old tooth paste stain on side of the bathroom sink that hadn’t been cleaned, sofa bed uncomfortable felt every spring, there was a dead smeared spider on the window looking out to the balcony when I checked it so it had not been cleaned, coffee machine was out of order my entire stay, highly dissatisfied with cleanliness of rooms. I’ve stayed here multiple times in the past, it truly was my favorite & only hotel that I would stay at when I visit this beach but was unsatisfied this time around.
- 0.5/5
Nothing but the maintenance guy nice he tried to help The smell of pee coming in the room, heat not working, handle on door to balcony did not lock and roaches in the room we killed 3 of them. I checked out did not stay I booked another room somewhere else.
- 0.5/5
Nothing but the maintenance guy nice he tried to help The smell of pee coming in the room, heat not working, handle on door to balcony did not lock and roaches in the room we killed 3 of them. I checked out did not stay I booked another room somewhere else.
- 1/5
Shower , eater pressure decent, location Asking Booking.com for some sort of reimbursement. We Expected above average but Econo Lodge would be better. We found upon arrival that there is a on site parking it's just not for regular customers so you get to park by dumpsters across the street. In our room was ONE glass 1 knife 1 fork , we requested more for our family and came to room to find they sent us One glass, I was told at checkout such was not counted as essentials and the plastic cups like in the bathroom are the provisions?? Yet there was coffee mugs plates and bowls. We were told ONLY Timeshare gets all essentials There was dried up prunes, broken plastic/glass on the floor. The can holders in fridge were gently placed in fridge but all were broken. I told the lady at the desk that ANY hotel we have stayed at with full kitchen provided essentials and when we asked about parking both times she told us well I don't own the place. We used piece of egg carton to level the kitchen table The light was out in the bathroom and not sure the vent was working as the wallpaper was bubbling up. The showers were very nice. So theres that. The restrooms by the pool had the cleanest of an outside gas station restroom. This for 200 a night,,?? I filled out the survey the lady looked at it and immediately took it to the back I told her I hope someone besides front desk saw our comments. we went through bookin.com so awaiting to hear back from them. In monopoly terms we expected Atlantic Ave and got Baltic Avenue
- 1/5
Shower , eater pressure decent, location Asking Booking.com for some sort of reimbursement. We Expected above average but Econo Lodge would be better. We found upon arrival that there is a on site parking it's just not for regular customers so you get to park by dumpsters across the street. In our room was ONE glass 1 knife 1 fork , we requested more for our family and came to room to find they sent us One glass, I was told at checkout such was not counted as essentials and the plastic cups like in the bathroom are the provisions?? Yet there was coffee mugs plates and bowls. We were told ONLY Timeshare gets all essentials There was dried up prunes, broken plastic/glass on the floor. The can holders in fridge were gently placed in fridge but all were broken. I told the lady at the desk that ANY hotel we have stayed at with full kitchen provided essentials and when we asked about parking both times she told us well I don't own the place. We used piece of egg carton to level the kitchen table The light was out in the bathroom and not sure the vent was working as the wallpaper was bubbling up. The showers were very nice. So theres that. The restrooms by the pool had the cleanest of an outside gas station restroom. This for 200 a night,,?? I filled out the survey the lady looked at it and immediately took it to the back I told her I hope someone besides front desk saw our comments. we went through bookin.com so awaiting to hear back from them. In monopoly terms we expected Atlantic Ave and got Baltic Avenue
- 4/5
Very good
- 5/5
Exceptional
- 2.5/5
My room, Our room or bathroom had a foul smell of sewage during our time there. The problem was rectified at 9pm the night before we left. No one tried to put us in a different room which would have been easier.
- 0.5/5
The location Bed bugs
- 1.5/5
Location Staff was rude said we couldn't park in front of the hotel unless we were getting a time share that's a lie because we've stayed here before and was told we could park anywhere and then another employee said we could, next we got stuck in the elevator all night of 10 minutes door wouldn't open and emergency buttons nonething we worked, they didn't seem to care when the door finally opened they just started at us sitting at there desk at the lobby like they couldn't see us pushing the buttons next the coffee maker was down the whole time we were there and they kept adviseing us it would be up running that evening then it went to morning to next day after next and the hot tub only had 1 jwt working and the pool was supposed to be heated pool it was broke and not heated freezing water
- 2.5/5
Passable
- 2.5/5
Beachfront and prices were reasonable and the staff was friendly My room, Our room or bathroom had a foul smell of sewage during our time there. The problem was rectified at 9pm the night before we left. No one tried to put us in a different room which would have been easier.
- 1.5/5
Location Staff was rude said we couldn't park in front of the hotel unless we were getting a time share that's a lie because we've stayed here before and was told we could park anywhere and then another employee said we could, next we got stuck in the elevator all night of 10 minutes door wouldn't open and emergency buttons nonething we worked, they didn't seem to care when the door finally opened they just started at us sitting at there desk at the lobby like they couldn't see us pushing the buttons next the coffee maker was down the whole time we were there and they kept adviseing us it would be up running that evening then it went to morning to next day after next and the hot tub only had 1 jwt working and the pool was supposed to be heated pool it was broke and not heated freezing water
- 0.5/5
The location Bed bugs
- 4.5/5
Clean room and location Nothing
- 4.5/5
Superb
- 3/5
Unfortunately the coffee machine was broken when we got there. Also the bed linens were not available for the hideabed the first night. But the staff apologized and we received the linens the next morning.
- 3/5
Convenient location and friendly informative staff. Unfortunately the coffee machine was broken when we got there. Also the bed linens were not available for the hideabed the first night. But the staff apologized and we received the linens the next morning.
- 4.5/5
Clean room and location Nothing
- 1.5/5
Check in and out process was simple and quick Way overpriced and not clean, looked like a motel ln the inside
- 1.5/5
Check in and out process was simple and quick Way overpriced and not clean, looked like a motel ln the inside
- 1/5
Clean No late check outs
- 1/5
Clean No late check outs
- 4/5
Very good
- 5/5
The pool wasn’t working this one time we stayed so that was a bummer
- 5/5
Exceptional
- 5/5
I love that the property is ocean front for all rooms The pool wasn’t working this one time we stayed so that was a bummer
- 5/5
Exceptional
- 4/5
Liked that the sky view room on the 7th floor was spacious and updated. The pull out sofa was broken but the sofa itself was clean and comfortable . Loved location,view and front desk staff were great!
- 5/5
Excellent views nice staff
- 4.5/5
Breakfast wasn't offered
- 5/5
Exceptional
- 3.5/5
Good
- 5/5
The beach view was perfect
- 0.5/5
Bad
- 5/5
The rooms were amazing and spacious ! I loved everything
- 5/5
Exceptional
- 4/5
Location and clean There was nothing negative about the property
- 4/5
Location and clean There was nothing negative about the property
- 5/5
The rooms were clean and very comfortable. Our room attendant, Mary, was the best thing about our stay. She was super friendly and able to get us anything we needed.
- 5/5
People are friendly and welcoming! I also enjoy the staff Not much- the only thing I didnt like was getting lost XD
- 5/5
People are friendly and welcoming! I also enjoy the staff Not much- the only thing I didnt like was getting lost XD
- 4/5
Very good
- 5/5
The rooms were clean and very comfortable. Our room attendant, Mary, was the best thing about our stay. She was super friendly and able to get us anything we needed.
- 4/5
I loved the location and the oceanfront room. The staff on night shift was very pleasant ?
- 4/5
I loved the location and the oceanfront room. The staff on night shift was very pleasant
- 4.5/5
Superb
- 2/5
The view from the balcony was nice and i loved that the rooms had a small kitchen. I like that the hotel was steps away from the beach. I wanted to love this hotel so bad. My room smelled of urine the moment we got there and we told the front desk and there was nothing they could do about it. One lady tried to find a spot cleaner but it was locked in someone who wasn't there office. They didn't have a carpet cleaner on the property which lets me know the carpets in the Rooms and in the hotel are not being cleaned. A hotel that huge should have its own carpet cleaners smh. There was a huge stain inside my room at the front door that smelled of fresh urine. It was so hard for me to sleep at night because thats all i could smell due to the spot literally being next to the front door and bed. They closed the pool on a Sunday without warning instead of doing it on a Monday so we never got to enjoy the pool. If i would have known the pool was getting closed i would not have booked this hotel. They offer no breakfast but they do have a brand new onsite restaurant that we didnt get to patronize. We had a very outdated room instead of one of the nice remodeled ones thats advertised online. Our room was horrible. Ill include pics. The couch in our room was horrendous. I refused to sit on it unless a thick blanket was covering it. That couch shouldn't have even been in that room it was so bad smh. All the furniture was nasty and heavily stained and in bad condition. The walls were pealing and nasty. The bathroom shower head screamssssss the whole time and the shower head isn't screwed into the wall all the way so it hung out. There was so many bugs, the window in the room and living room look like it hasnt been cleaned it lord knows how long. We seen the house keeper when we first checked in and she barely was working. Mainly on her cell phone. When we seen her at first we thought there was a drug addict on the property. They need better house keepers. All in all the best thing about this hotel was the view of the beach and that it had a kitchen.
- 4/5
Very good
- 2/5
The view from the balcony was nice and i loved that the rooms had a small kitchen. I like that the hotel was steps away from the beach. I wanted to love this hotel so bad. My room smelled of urine the moment we got there and we told the front desk and there was nothing they could do about it. One lady tried to find a spot cleaner but it was locked in someone who wasn't there office. They didn't have a carpet cleaner on the property which lets me know the carpets in the Rooms and in the hotel are not being cleaned. A hotel that huge should have its own carpet cleaners smh. There was a huge stain inside my room at the front door that smelled of fresh urine. It was so hard for me to sleep at night because thats all i could smell due to the spot literally being next to the front door and bed. They closed the pool on a Sunday without warning instead of doing it on a Monday so we never got to enjoy the pool. If i would have known the pool was getting closed i would not have booked this hotel. They offer no breakfast but they do have a brand new onsite restaurant that we didnt get to patronize. We had a very outdated room instead of one of the nice remodeled ones thats advertised online. Our room was horrible. Ill include pics. The couch in our room was horrendous. I refused to sit on it unless a thick blanket was covering it. That couch shouldn't have even been in that room it was so bad smh. All the furniture was nasty and heavily stained and in bad condition. The walls were pealing and nasty. The bathroom shower head screamssssss the whole time and the shower head isn't screwed into the wall all the way so it hung out. There was so many bugs, the window in the room and living room look like it hasnt been cleaned it lord knows how long. We seen the house keeper when we first checked in and she barely was working. Mainly on her cell phone. When we seen her at first we thought there was a drug addict on the property. They need better house keepers. All in all the best thing about this hotel was the view of the beach and that it had a kitchen.
- 3.5/5
Good
- 4/5
Having a restaurant on site Didn’t like the bed close to the door and living room having the view..rather have it the other way around
- 4/5
Having a restaurant on site Didn’t like the bed close to the door and living room having the view..rather have it the other way around
- 4/5
Very good
- 4.5/5
Superb
- 5/5
That it Was at The Far End Of The Boardwalk, Away From The Crowds. That It Was A little Out Dated
- 5/5
That it Was at The Far End Of The Boardwalk, Away From The Crowds. That It Was A little Out Dated
- 2/5
Great Area Clean room and bathroom Nice open space The front Desk lady from the next day was extremely rude over the phone, when it was time to check out even though it wasn’t her fault , for the misunderstanding about a two night stay when i booked online, she should have kept it professional and had an less attitude in her voice.
- 4/5
Very good
- 2/5
Great Area Clean room and bathroom Nice open space The front Desk lady from the next day was extremely rude over the phone, when it was time to check out even though it wasn’t her fault , for the misunderstanding about a two night stay when i booked online, she should have kept it professional and had an less attitude in her voice.
- 5/5
All good things
- 2.5/5
Nothing really The beds were very uncomfortable. The room smelled nasty, like mold and mildew. The "window" beside the bed let in too much light. The room next door had a smoker in the room although it was non-smoking. Walls so thin, we smelled smoke all night.
- 5/5
Exceptional
- 5/5
Staff was very kind, especially the evening shift facilities gentleman who helped my mom repeatedly. Location is great, too.
- 2/5
The ocean view was nice. Hotel is pretty run down. Not enough staff on duty. Came away with bites on arms and back.
- 4/5
Ocean front view
- 5/5
The location is wonderful. You can basically park your car and walk to everything you need. I have no complaints.
- 0.5/5
The front desk Alexis was nice but the rest was rude Me and my 5 children stayed here cut the heat on the room was cold all night didn’t even work heat didn’t kick on until morning .I even asked for extra blankets they didn’t have any .The supervisor was even understanding having 5 children cold in a room I should either get a full refund or half my money back she only offered $31.66 like make sense lady if that was you and your kids how tf would you feel I wouldn’t dare stay here if I was anybody I basically wasted $160 on a room we couldn’t sleep comfortably in shit is beyond sad
- 4.5/5
My wife and I enjoyed ourselves.
- 0.5/5
Roaches in room.
- 2/5
The bed wasn’t fully made and there were leftover crumbs from the previous guest. So that lets me know, they were they same sheets from the last stay and they were never changed.
- 4/5
Ocean front and spacious room Outdated. Dirty couch
- 3.5/5
The location was great, the room was clean, and the bed was not the most comfortable, but it was okay for a short two-night stay. The hotel doesn’t offer free breakfast anymore, as I was informed by the management staff. Despite this, Booking.com still lists it as free breakfast. Another significant issue we noticed was the poor soundproofing. We were frequently disturbed, and our one-year-old child was constantly awake at night because of the noise from the adjacent room. The loud TV and loud conversations were particularly disruptive.
- 4.5/5
The location is excellent! The staff was courteous and helpful. The room set-up was perfect. It is not often that there is an oven in the room. The sleeper sofa could be updated.
- 1/5
The rooms were outdated, dirty no water pressure. I’ve stayed there before a couple years ago. It just is all rundown now.
- 5/5
The staff at front desk very rude
- 5/5
I couldnt stay longer, the shower drain had too much hair in it,
- 4/5
Very enjoyable stay
- 4/5
Overall, we enjoyed our stay! We loved how big our suite was and that there was a kitchenette and the bedroom was in a separate area. The view of the ocean was super nice and having an indoor pool was great! The room could use some updates. The drawers kept sliding open, but they were able to fix it by adding shims on the bottom of the drawers. The only real issue we had was that housekeeping were only on Tuesdays and Thursdays, unless you request it, but they don't do housekeeping on weekends. We stayed from Wednesday till Tuesday and it wasn't until Saturday that we really needed our room serviced and the earliest they could clean the room was Monday and by then there was no point since we were checking out Tuesday morning.
- 2/5
I stayed spring break 2026. The first room I recorded smelled heavily of mold and wet dog, with a lovely black stain on the couch. I immediately went downstairs to get a new room. The front desk clerk rolled her eyes as though I didn’t know what I was speaking on. As someone who suffers from allergies, I know what mold smells like. I had the headache from hades in that room. After greeting a new room which smelled much better, I will note there was STILLLLLL MOLD in the room. The ceiling had black spots, the bathroom mold stains, the balcony door, RUSTED. There lucky there were no refunds because I would have paid more to go to a well known chain hotel next door. I’d also go directly through the hotel instead of Expedia bc Expedia doesn’t help you once they’ve been paid.
- 4/5
The only issue we had was the hair dryer didn't work. We requested a different one but they couldn't find one. Overall a nice stay - we were only in town for one night.
- 4/5
Conveniently located Hot tub was not working and water was digusting
- 1/5
I checked in because my condo was going through mold remediation and there was mold under the sink
- 4.5/5
All
- 3.5/5
n/a
- 3/5
There was no breakfast included; the staff said they got rid of it two years ago. The restaurant and bar are both closed and unavailable. The room was overlooking the beach and had a gorgeous view, but the room itself had several issues- ie, the door lock screw was not attached and would not properly close without decent force. The shower drain was broken, and several things were making rattling noises.
- 3/5
Tough day apparently for the well meaning front desk staff and manager. Checked in at 5:30pm on a busy Saturday evening in March. Pull out couch was opened with mattress in half and bottom sheet along with it. Top sheet was in a heap on the night stand. Trash can in kitchen “suite” was on its side. Hmmmm went back down to share with front desk. Manager apologized and said they would take care of it. Also would address stale cigarette odor. Before leaving for dinner 6:45 told staff we were leaving so they could bring up clean sheets, make pull out bed & address odor. Came back 9:30am to find sheets in plastic bag outside hanging from door. No odor and pull out mattress still folded in half on springs. Ugh. Not what we were expecting!
- 4/5
Property was clean and rooms were alright. Only one working elevator and you have to get on fast or else it will close and you’d have to wait longer.
- 4/5
The restaurant was closed, there was what appeared to be mold in the shower and the ceiling appeared to be cracking above shower.
- 2/5
Super outdated. Too pricey. Staff are nice though. But the hotel and room itself terrible.
- 2/5
Très très sale.Je ne retournerai jamais à cet endroit .
- 3/5
Needing some serious upgrades. Will prob stay at hilton next time unless upgrades have been made. Staff was great especially manager
- 5/5
Clean room also I liked the area!
- 4/5
Needs to be cleaned better.
- 5/5
Great
- 5/5
Great
- 4/5
Clean room, friendly staff.
- 4/5
Clean room, friendly staff.
- 3.5/5
The location was amazing. Right on Virginia Beach but in the quieter section. Close to all the stores and resturantes but away from the giant hotels and traffic. The staff was super helpful, the pool a perfect 82 degrees (it was indoors which was nice during the cold Feb visit.) Having a separate bedroom with a door was nice. One of us could sleep in and the other be up and active in the living room. The Jacuzzi had only 2 working jets, there was standing water outside of it bring mold on the wall baseboard. The place is comfy and clean but just needed updating and some minor maintenance on the amenities.
- 4.5/5
Comfortable beds and beautiful views of the ocean. I suggest better quality of cookware and to have at least a full set of cookware in each room. Smart TVs would be a great addition also
- 4.5/5
Nothing really
- 5/5
Yes
- 5/5
Yes
- 4/5
The spacious rooms
- 3.5/5
Location is great - sunrise was right in front of our room, the parking deck is right across the road. Room was clean but I rated it a little lower because it is dated. The bed was very comfortable. Kitchen was nice to have. Coffee in lobby was kept well stocked. Indian restaurant in the lobby is good. Called maintenance for AC issue and they were there and fixed the issue in minutes. It is an older establishment but it is maintained well.
- 4.5/5
Beachfront location, comfy king bed, suited our needs
- 4/5
The hotel room size and the beach view, as well as free coffee downstairs. The walk to restaurants was good! The long line for time share check in
- 5/5
Clean room, wonderful view
- 5/5
Clean room, wonderful view
- 5/5
Room was fantastic.....spacious, clean, well supplied....front desk people were very helpful, location was great, view of the ocean....I will stay again
- 5/5
Room was fantastic.....spacious, clean, well supplied....front desk people were very helpful, location was great, view of the ocean....I will stay again
- 5/5
Unfortunately, the restaurant was not open during our stay. The ocean view was amazing! Having a separate living space and kitchenette was a plus!
- 5/5
Unfortunately, the restaurant was not open during our stay. The ocean view was amazing! Having a separate living space and kitchenette was a plus!
- 4.5/5
The stay was great. The only recommendations would be to update room matainence.
- 4/5
Clean room, greeted at front desk
- 4/5
Clean room, greeted at front desk
- 3/5
There were no food options in the building. My guess is that the restaurant is only open in season. The staff was nice enough. The beach view was lovely. The room was not terribly clean cobwebs on the ceiling and other dust all over. Some of the lighting in the room didn't work. The kitchen area was much smaller than it looked in the online pictures.
- 3/5
There were no food options in the building. My guess is that the restaurant is only open in season. The staff was nice enough. The beach view was lovely. The room was not terribly clean cobwebs on the ceiling and other dust all over. Some of the lighting in the room didn't work. The kitchen area was much smaller than it looked in the online pictures.
- 2/5
It was very run down. The carpets were dirty and stained. It didn’t smell good. The hot tub had a layer of gunk around the water line and the area around it was dirty and not cleaned well. The floor edging was coming off around most areas of the hotel. The bathtub had moldy caulking. One of the burners of the stove was taken out and placed on top. There were drips and stains down the walls in the room and the rest of the hotel.
- 4/5
A stain on the ceiling in the kitchen. Nice view of the beach, room was spacious, clean appliances
- 4/5
A stain on the ceiling in the kitchen. Nice view of the beach, room was spacious, clean appliances
- 5/5
This place had it all will be our forever place from now on very clean and all staff all shifts were friendly
- 5/5
This place had it all will be our forever place from now on very clean and all staff all shifts were friendly
- 5/5
- 5/5
- 5/5
Great stay!
- 5/5
Great stay!
- 3/5
My room was fine, but two others in our party had leaked issues in their bathtubs. TV is not working. Otherwise it was a great day. Staff is awesome. The room was clean.
- 3/5
My room was fine, but two others in our party had leaked issues in their bathtubs. TV is not working. Otherwise it was a great day. Staff is awesome. The room was clean.
- 5/5
We had to sweep the floor when we got there because the fllors were gross
- 5/5
We had to sweep the floor when we got there because the fllors were gross
- 4/5
Nice, clean room, great view, easy parking
- 4/5
Nice, clean room, great view, easy parking
- 4/5
Great stay. Just make sure you check into the jellyfish situation when you go to Destin….
- 4/5
Great stay. Just make sure you check into the jellyfish situation when you go to Destin….
- 5/5
The room was nice and very spacious.
- 5/5
The room was nice and very spacious.
- 5/5
Nurse Bob 5 stars
- 5/5
Nurse Bob 5 stars
- 5/5
Love
- 5/5
Love
- 4/5
Room was very clean. Staff was very frendly. Hotel needs some attention. We will definitely return.
- 4/5
Room was very clean. Staff was very frendly. Hotel needs some attention. We will definitely return.
- 4/5
Great location
- 4/5
Great location
- 3/5
Hotel needs a serious upgrade The location is great
- 3/5
Hotel needs a serious upgrade The location is great
- 2/5
The first room we were given was nasty. There were small bugs smashed all over the walls in the kitchen, dining and living room. I asked to move and for some money back by they would only accommodate the move. The second room didn't have bugs on the walls but the walls needed a good scrub. I saw a lot of marks, food and who knows what else in the walls. There were coffee grounds on the counter, sand in the fridge, hair on the wall next to the toilet and crumbs behind the bed. We will be taking this hotel off the list of places we would stay when returning to VA Beach.
- 2/5
The first room we were given was nasty. There were small bugs smashed all over the walls in the kitchen, dining and living room. I asked to move and for some money back by they would only accommodate the move. The second room didn't have bugs on the walls but the walls needed a good scrub. I saw a lot of marks, food and who knows what else in the walls. There were coffee grounds on the counter, sand in the fridge, hair on the wall next to the toilet and crumbs behind the bed. We will be taking this hotel off the list of places we would stay when returning to VA Beach.
- 3/5
View was amazing!!
- 3/5
View was amazing!!
- 5/5
Clean room, friendly staff members, beach view
- 5/5
Clean room, friendly staff members, beach view
- 2/5
Good location. Parking was ok. Parking paper and not hanging in visor. Upkeep on facilities. NASTY hot tub. Ice cream was broken
- 4/5
The property has age but is well maintained. Kitchenette was well stocked. Location is phenomenal.
- 4/5
The property has age but is well maintained. Kitchenette was well stocked. Location is phenomenal.
- 4/5
Overall a good stay. Great location. Hotel rooms are on the older side and could use some updating.
- 4/5
Overall a good stay. Great location. Hotel rooms are on the older side and could use some updating.
- 5/5
All rooms have oceanfront balconies. There are indoor pool and hot tub. Reception is efficient and helpful. Although no continental breakfast available, the coffee station at lobby is well stocked and easy. Free parking on premises. Convenient shopping nearby.
- 5/5
All rooms have oceanfront balconies. There are indoor pool and hot tub. Reception is efficient and helpful. Although no continental breakfast available, the coffee station at lobby is well stocked and easy. Free parking on premises. Convenient shopping nearby.
- 3/5
The AC didn’t work properly in our room , facilities were dirty and maintenance was lacking.
- 3/5
The AC didn’t work properly in our room , facilities were dirty and maintenance was lacking.
- 5/5
It’s was amazing
- 5/5
It’s was amazing
- 2/5
Bad smell when u came into the facilty and room mildew like. In need of a renovation or upgrade out date rooms. Not what pictures online descriptive. Tvs the size of a 32inch in each room. Pool is small. BATHTUBS IN NEED OF A MAJOR REDO.The AC need to be cleaned and rooms need better cleaning.
- 2/5
Bad smell when u came into the facilty and room mildew like. In need of a renovation or upgrade out date rooms. Not what pictures online descriptive. Tvs the size of a 32inch in each room. Pool is small. BATHTUBS IN NEED OF A MAJOR REDO.The AC need to be cleaned and rooms need better cleaning.
- 5/5
Great ...👍
- 5/5
Great ...👍
- 5/5
Soon as she opened the room, she loved everything, especially the vie. Trust me, theat sealed it ...we'll definitely be looking forward to our next visit soon
- 5/5
Soon as she opened the room, she loved everything, especially the vie. Trust me, theat sealed it ...we'll definitely be looking forward to our next visit soon
- 5/5
We’ve been coming here for 20 years and with the recent renovations it’s better than ever.
- 5/5
We’ve been coming here for 20 years and with the recent renovations it’s better than ever.
- 3/5
Staff was nice but not very knowledgeable of the area. Renting bikes, chairs or umbrellas on the bea
- 3/5
The AC didn’t
- 3/5
The AC didn’t
- 3/5
Great view of the ocean and beach. Room was large and divided into 2 sections. The bad: Physically broken outlet in room Requested clean towels twice and never got them Room was not cleaned properly before we arrived broken tiles in bathroom Shower wand would not stay in upright position Toilet paper roll holder was falling off the wall Table lamp did not turn on Coffee in room was not good, the free coffee in the lobby was great but slow and had to travel to the first floor to get it. No snack machines at all. Soda and ice limited to only 3 out of 8 floors, so you have to hop on the elevator to get a $3.00 bottle of water I would never recommend this hotel to anyone , nor would I ever go back. also the only people that spoke English were at the main desk. I dont know who owns or runs this hotel , but they have no business being in the hotel industry
- 3/5
Great view of the ocean and beach. Room was large and divided into 2 sections. The bad: Physically broken outlet in room Requested clean towels twice and never got them Room was not cleaned properly before we arrived broken tiles in bathroom Shower wand would not stay in upright position Toilet paper roll holder was falling off the wall Table lamp did not turn on Coffee in room was not good, the free coffee in the lobby was great but slow and had to travel to the first floor to get it. No snack machines at all. Soda and ice limited to only 3 out of 8 floors, so you have to hop on the elevator to get a $3.00 bottle of water I would never recommend this hotel to anyone , nor would I ever go back. also the only people that spoke English were at the main desk. I dont know who owns or runs this hotel , but they have no business being in the hotel industry
- 5/5
Our brief Virginia Beach trip couldn’t have been any easier! I arrived with my sister and her wheelchair, and as promised, they had an accessible room for us with an oceanfront view. I didn’t expect to also get a balcony, a small kitchen, a separate living area. They were very kind to give us the option of parking in the handicap zones right in front or complimentary parking across the street in the garage. My car does better under cover, so this was extremely helpful. There’s a beach shop right across the street from the hotel for anything you might’ve forgotten. There is a breakfast buffet just around the corner. There’s a wheelchair boardwalk straight out to the beach adjacent to the hotel. Lifeguard on duty. Easy access to everything a short walk to the amusements and the pier and any rentals you can think of. I would do this again. This is quite the opposite from my last review of my Ocean City, Maryland experience.
- 5/5
Our brief Virginia Beach trip couldn’t have been any easier! I arrived with my sister and her wheelchair, and as promised, they had an accessible room for us with an oceanfront view. I didn’t expect to also get a balcony, a small kitchen, a separate living area. They were very kind to give us the option of parking in the handicap zones right in front or complimentary parking across the street in the garage. My car does better under cover, so this was extremely helpful. There’s a beach shop right across the street from the hotel for anything you might’ve forgotten. There is a breakfast buffet just around the corner. There’s a wheelchair boardwalk straight out to the beach adjacent to the hotel. Lifeguard on duty. Easy access to everything a short walk to the amusements and the pier and any rentals you can think of. I would do this again. This is quite the opposite from my last review of my Ocean City, Maryland experience.
- 5/5
Very clean, amazing staff, and the perfect location!
- 5/5
Very clean, amazing staff, and the perfect location!
- 3/5
You need breakfast!!!! Every hotel has breakfast!! Toothpaste would be a great idea to have!better staff that actually know how to do their job!!
- 3/5
You need breakfast!!!! Every hotel has breakfast!! Toothpaste would be a great idea to have!better staff that actually know how to do their job!!
- 5/5
The view,the hot tub the pool,the apartment was roomy and set up well, loved it.
- 4/5
Bathroom shower leaked into the bathroom every use. Soaked the entire floor. Perfect view of the ocean. Walking distance to several restaurants and activities.
- 4/5
Bathroom shower leaked into the bathroom every use. Soaked the entire floor. Perfect view of the ocean. Walking distance to several restaurants and activities.
- 4/5
The AC system makes too much noise, it is very difficult to sleep while it is running.
- 3/5
We were under the impression that there was breakfast, because when I booked it, it said they offered breakfast, nope. If it was a new change, no one made us aware of the change when we checked in. We got a king suite, king bed was comfy, kids were in pull out couch, very uncomfortable and it took my husband to be able to fold it in. Great internet access, we had no issues there. We expected the room to be cleaned, they only clean on Tuesday and Thursdays (we were there from Thursday to Monday) so room never got cleaned. If we needed more supplies or towels, we had to call down to get and we had to put dirty in the hallway. That was ok, but again no one explained that to us on the website or when we checked in. Parking was close and easy to get to. Trolleys were available for easy traveling along the boardwalk. Peaceful little porch to people watch and look out to the ocean.
- 3/5
We were under the impression that there was breakfast, because when I booked it, it said they offered breakfast, nope. If it was a new change, no one made us aware of the change when we checked in. We got a king suite, king bed was comfy, kids were in pull out couch, very uncomfortable and it took my husband to be able to fold it in. Great internet access, we had no issues there. We expected the room to be cleaned, they only clean on Tuesday and Thursdays (we were there from Thursday to Monday) so room never got cleaned. If we needed more supplies or towels, we had to call down to get and we had to put dirty in the hallway. That was ok, but again no one explained that to us on the website or when we checked in. Parking was close and easy to get to. Trolleys were available for easy traveling along the boardwalk. Peaceful little porch to people watch and look out to the ocean.
- 3/5
Average
- 3/5
Average
- 5/5
Indian restaurant downstairs is great! Nice little kitchen.
- 5/5
Indian restaurant downstairs is great! Nice little kitchen.
- 5/5
Great stay! Very fun! We stay here every year!
- 5/5
Great stay! Very fun! We stay here every year!
- 5/5
Sometimes, the smell of the hallway, we were on the 4th floor.
- 4/5
Shows signs of wear and tear, aging facility
- 4/5
Shows signs of wear and tear, aging facility
- 3/5
Ok
- 3/5
Ok
- 5/5
It was truly a vacation, enjoyed the scenery. The ocean was clean and nice and shopping was amazing.. Great location staff was amazing.. definitely wouldn't recommend and will me back ❤️
- 5/5
It was truly a vacation, enjoyed the scenery. The ocean was clean and nice and shopping was amazing.. Great location staff was amazing.. definitely wouldn't recommend and will me back ❤️
- 3/5
I think the worst part was the noise. Never had a problem with this before in all of the times I stayed but this time, other guests were loud at all hours of the night/morning.
- 3/5
I think the worst part was the noise. Never had a problem with this before in all of the times I stayed but this time, other guests were loud at all hours of the night/morning.
- 4/5
The sofa bed was really uncomfortable and some other things were broken but the rest was good
- 4/5
The sofa bed was really uncomfortable and some other things were broken but the rest was good
- 5/5
The sofa beds is uncomfortable and some other things were broken but the rest was good
- 5/5
The sofa beds is uncomfortable and some other things were broken but the rest was good
- 4/5
Nice stay but à bit overpriced for what we got
- 4/5
Nice stay but à bit overpriced for what we got
- 3.5/5
What breakfast? Location was just what we needed--right on the beach/boardwalk. Shower needs deep cleaning -- traces of mold visible. AC was loud and broke down during the visit (but was repaired in time for going to bed -- major kudos to the property. Bed was uncomfortable--worn out, I think.
- 3/5
We first stayed on the 2nd floor and then moved to the 8th which was much better overall. The view from both floors was great but definitely better higher up. Didn’t really use the indoor pool, but the hot tub was nice. The Shack across the street is a cool a lot too! Love that there’s a little kitchen but wish there were more necessities like a sponge and dish soap. Also wish the bedroom was overlooking the ocean rather the living room. Only downfall was the hallways were so hot and there was a huge roach crawling in my room on the last night ewww!
- 3/5
We first stayed on the 2nd floor and then moved to the 8th which was much better overall. The view from both floors was great but definitely better higher up. Didn’t really use the indoor pool, but the hot tub was nice. The Shack across the street is a cool a lot too! Love that there’s a little kitchen but wish there were more necessities like a sponge and dish soap. Also wish the bedroom was overlooking the ocean rather the living room. Only downfall was the hallways were so hot and there was a huge roach crawling in my room on the last night ewww!
- 3/5
Our room had areas that were dirty. Nice but could use some updating.
- 3/5
Budget friendly hotel if you don't have high expectations. Great location, great view from the balcony. We chose the upgraded room with some renovations. Would be much nicer if there was a dresser and coffee table in the living area. There was no place to put anything for the person who was staying on the pullout couch. Just the floor. Kitchen area was nice to have but sparsely equipped. AC was cold, but extremely loud. At night, it was like sleeping in the engine room of a boat.
- 3/5
Budget friendly hotel if you don't have high expectations. Great location, great view from the balcony. We chose the upgraded room with some renovations. Would be much nicer if there was a dresser and coffee table in the living area. There was no place to put anything for the person who was staying on the pullout couch. Just the floor. Kitchen area was nice to have but sparsely equipped. AC was cold, but extremely loud. At night, it was like sleeping in the engine room of a boat.
- 4/5
All was good
- 4/5
All was good
- 5/5
Friendly and helpful staff
- 5/5
Resort style, hot tub
- 5/5
Resort style, hot tub
- 4/5
Close to the beach but out of date
- 4/5
Close to the beach but out of date
- 1/5
The property was very dirty the last guests hair products were left in the bathroom. Thank air didn’t work maintenance had to come the light was flickering off and on and the bathroom floor had hair all over it. I had to sweep the floor and the microwave was dirty. The property didn’t even offer me a different room so I left the same day with half a refund. I will never stay there again.
- 1/5
The property was very dirty the last guests hair products were left in the bathroom. Thank air didn’t work maintenance had to come the light was flickering off and on and the bathroom floor had hair all over it. I had to sweep the floor and the microwave was dirty. The property didn’t even offer me a different room so I left the same day with half a refund. I will never stay there again.
- 4/5
Great Location & very convenient to the beach. Parking very limited!
- 4/5
Great Location & very convenient to the beach. Parking very limited!
- 3/5
The placed dated for the amount of money it cost. AC took forever to get cold.
- 3/5
The placed dated for the amount of money it cost. AC took forever to get cold.
- 4/5
Everything was nice only thing the pull out sofa bed the mattress was horrible and old could feel the springs. Everything else was very nice the staff was very friendly.
- 4/5
Everything was nice only thing the pull out sofa bed the mattress was horrible and old could feel the springs. Everything else was very nice the staff was very friendly.
- 1/5
I was scammed out of a 2 night stay that had booked for 5 months in advance even though I was continuously in contact with the hotel and front desk where I was assured there was no issue. My sky view room was worth triple what I booked it for because of a festival that was later announced so I was basically forced to leave. Literally the shadiest place I’ve ever dealt with, it’s sad because this was my favorite place to stay and my family and I have been staying here for years but never again
- 1/5
I was scammed out of a 2 night stay that had booked for 5 months in advance even though I was continuously in contact with the hotel and front desk where I was assured there was no issue. My sky view room was worth triple what I booked it for because of a festival that was later announced so I was basically forced to leave. Literally the shadiest place I’ve ever dealt with, it’s sad because this was my favorite place to stay and my family and I have been staying here for years but never again
- 1/5
This property was filthy from the very minute you walked in the door. There was hair all over the floor in the bathroom, mold sand all over the floor. The balconies were dirty. Had food from the previous renters. Just playing out nasty. And just think I paid over $1000 for three nights. What a rip off that was I would advise you to stay the hell away from this property. Much better properties at a cheaper price a lot cleaner also and just think I used to be a general manager for choice hotels
- 1/5
This property was filthy from the very minute you walked in the door. There was hair all over the floor in the bathroom, mold sand all over the floor. The balconies were dirty. Had food from the previous renters. Just playing out nasty. And just think I paid over $1000 for three nights. What a rip off that was I would advise you to stay the hell away from this property. Much better properties at a cheaper price a lot cleaner also and just think I used to be a general manager for choice hotels
- 4/5
Really nice location. Right on the beach where it's not very crowded. Perfect relaxing hotel location.
- 4/5
Really nice location. Right on the beach where it's not very crowded. Perfect relaxing hotel location.
- 2.5/5
Location Smell of pot on our floor and from the balcony.
- 5/5
Where do I start, this hotel has everything you need, it has parking, pool, jacuzzi, a beautiful ocean view and it has so many restaurants close by. I highly recommend this hotel. The view was beautiful and the best part was I seen dolphins from my window, it was the coolest thing to see. The staff were amazing. I am definitely staying at this hotel again.
- 5/5
Where do I start, this hotel has everything you need, it has parking, pool, jacuzzi, a beautiful ocean view and it has so many restaurants close by. I highly recommend this hotel. The view was beautiful and the best part was I seen dolphins from my window, it was the coolest thing to see. The staff were amazing. I am definitely staying at this hotel again.
- 5/5
Thank you
- 5/5
Thank you
- 4/5
Had to change rooms when we first got there because the first room had a cockroach that came out from under the fridge. We changed rooms and floors. everything was fine after that. The new room was clean and for the most part quiet. Everybody that worked there was very nice.
- 4/5
Had to change rooms when we first got there because the first room had a cockroach that came out from under the fridge. We changed rooms and floors. everything was fine after that. The new room was clean and for the most part quiet. Everybody that worked there was very nice.
- 5/5
Beautiful views from the balcony
- 5/5
Beautiful views from the balcony
- 5/5
Nice place
- 5/5
Nice place
- 5/5
I loved being right on the beach. You walk out and set up your chairs and you are good to go. My apt was clean. It had what I needed for a last minute long weekend trip. No complaints.
- 4.5/5
Pool closed at 10.. the even we came for ended at 9 so not enough time for kids to unwind and enjoy
- 4/5
Good times!
- 4/5
Good times!
- 5/5
There was hair in the shower and the shower wasn’t draining properly but other than that everything was good.
- 5/5
There was hair in the shower and the shower wasn’t draining properly but other than that everything was good.
- 5/5
- 5/5
- 4/5
Great attentive staff. Music from Ragsa was way too loud.
- 4/5
Great attentive staff. Music from Ragsa was way too loud.
- 4/5
A little loud on a weekend, busy and great staff.
- 4/5
A little loud on a weekend, busy and great staff.
- 3/5
Jacuzzi was more like a warm bath (98 degrees.) and most of the jets weren’t working. Considering I booked hotel with jacuzzi being a key factor … very disappointing!
- 3/5
Jacuzzi was more like a warm bath (98 degrees.) and most of the jets weren’t working. Considering I booked hotel with jacuzzi being a key factor … very disappointing!
- 4/5
Cons - it’s a little outdated and could use some updating but I think they are working on that. Other would be the others staying there, this time we had a big family in the next three rooms down, they would hang out in the hall and you had to ask to get by. A little disrespectful, we all ned to share the common areas, its just good manners to have. Not everyone is like that thiugh, just our experience this time. Otherwise a great stay, would go again, but might look at other places too just to compare.
- 4/5
Cons - it’s a little outdated and could use some updating but I think they are working on that. Other would be the others staying there, this time we had a big family in the next three rooms down, they would hang out in the hall and you had to ask to get by. A little disrespectful, we all ned to share the common areas, its just good manners to have. Not everyone is like that thiugh, just our experience this time. Otherwise a great stay, would go again, but might look at other places too just to compare.
- 4/5
Amenities like free parking and good coffee were nice extras. We happened to be there while they were doing some renovations ahead of the busy season. Slightly annoying, but work looked good, so I’m sure future guests will be pleased. Beautiful views and great location.
- 4/5
Amenities like free parking and good coffee were nice extras. We happened to be there while they were doing some renovations ahead of the busy season. Slightly annoying, but work looked good, so I’m sure future guests will be pleased. Beautiful views and great location.
- 5/5
Enjoyed the stay. Balcony kind of small but gets the job done
- 5/5
Enjoyed the stay. Balcony kind of small but gets the job done
- 5/5
This place was excellent. I will return
- 5/5
This place was excellent. I will return
- 5/5
Great oceanfront location. No complaints
- 5/5
Great oceanfront location. No complaints
- 5/5
Our experience was wonderful
- 5/5
Our experience was wonderful
- 5/5
The property was nice. Upon arrival I checked in and was given a room key. I go up to the room with my bags and open the door and see that the room is occupied. Luckily the occupants weren't in the room but I passed them as I was going back to the elevator. I was upset the hotel made it seem like it wasn't a big deal. Didn't try to apologize or anything. After a hour of waiting for a room booked a week prior we were finally able to start our vacation
- 5/5
The property was nice. Upon arrival I checked in and was given a room key. I go up to the room with my bags and open the door and see that the room is occupied. Luckily the occupants weren't in the room but I passed them as I was going back to the elevator. I was upset the hotel made it seem like it wasn't a big deal. Didn't try to apologize or anything. After a hour of waiting for a room booked a week prior we were finally able to start our vacation
- 2/5
Room was no clean. The pull out bed had sand and hair on it. The tub was plugged and had to shower in ankle deep water. There was food left in a cupboard that had been there for quite some time. The room needs a remodel and new cleaning crew. The entrance was being worked on and we were covered in tiny styrofoam pieces every time we went through.
- 1/5
My wife and I were looking forward to a wonderful vacation but were very disappointed with our stay. Janice at the front desk was helpful, the night staff terrible. We upgraded our room to the deluxe sky view suite and were extremely disappointed. Quality of the work in the room was horrible. Molding coming off, wallpaper peeling, nail polish all over the floor, bathroom door falling apart. Some of the dishes in the cabinet were dirty. The layout has potential for a nice stay, but the rooms are rough for being updated. It looks like kids had a field day. There was paint all over the sectional, windowsill, window, bathroom wall. The tub wouldn’t drain. The door to the balcony the handle was loose. We were told housekeeping wouldn’t clean the room because they were short staffed. This was a huge disappointment and a first ever for me to experience when I am staying at a hotel. I was told to call down if I needed towels since the room wouldn’t be cleaned. I did, never received so at the end of the day had to call back down. After the 3rd day of wifi not working I had called the front desk to inquire. The night staff told me “no one else is having a problem”. Unfortunately I also had to make a call one night for it being extremely loud after 11 in a nearby room. I was told there’s nothing I can do about the floor being loud. I said it was one room, nothing was done and the noise continued on. For $1200 for 5 nights definitely didn’t get my monies worth. Extremely disappointed.
- 4/5
The hotel was quiet and the view was wonderful. Good location. Pullout sofa mattress was gross, likely we didn't need to use it.
- 5/5
Thank you for a wonderful stay!
- 5/5
Amazing stay! The staff was so friendly and accommodating. Will list definitely be back
- 5/5
The room was nice and spacious… This hotel gave you easy access to many restaurants without having to drive.. Dislikes were the hot tub jets didn’t work, and the shower took forever to get pressure to even work. But will give this Hotel a 9/10. Will visit again.
- 3/5
The first room we were given it was 86 degrees. Maintenance tried to fix it but couldn’t so they moved us. All seemed ok until I went to use the safe and a battery was missing, the outlet in the bathroom didn’t work and the air stopped working. Glad we were leaving because it was already starting to get warm in the room.
- 3/5
Balcony was worth price but not the hotel. Very old need to up date room and no hair dryer
- 5/5
was a great stay no problem at check in room was nice and clean beautiful view from balcony saw the dolphins every morning from my view was a great stay would def. come back
- 5/5
So clean! great area & beautiful oceanfront view!
- 4/5
The hotel was in a very convenient spot. Easy access to a lot of different restaurants and bars
- 5/5
Excellent all the way around exceptionally clean
- 5/5
Spacious, staff was professional, had extra towels didn’t have to ask, balcony super. Nice
- 5/5
Property was beautiful and comfortable. I enjoyed my stay and I will be staying here from now on when I come to the area.
- 3/5
Property was not what I expected but was ok aside from the very strong unpleasant odor in room the whole time and parking sucked while they do have overflow parking its not very convenient
- 2/5
I came with a party of 5. We each had our own rooms. Every room was not clean. One room had a sofa bed full of Easter egg toys and markers (hint we stayed here in the beginning of March). One room had a sofa bed with drawing, juice statins, and maybe blood stains. One room had bugs, she had to ask for another room. The other room had stains on sheets/comforter and towels. Hotel smells like cigarettes. The view of the beach is the only thing that makes you comfortable.
- 4/5
Staff was friendly. They got my rooms beside each other. Room was clean. Easy walk to many restaurants. Kids enjoyed the pool. Hotel may be old but you can tell they are working to update. We’d all stay again.
- 3/5
The room I stayed in was clean and comfortable. There was not one working ice machine in the entire hotel. Also be warned - checkout time is 11:00 am HOWEVER they will deactivate your rooms card keys at 10:30 am. Then taking up precious time to go back to the front desk and ask them to reactivate the card key the desk clerk was extremely rude!
- 5/5
The property was clean but the noise that you could hear in the morning from other guests going to the elevator was awful
- 4/5
We have been staying at the Barclay for years. I love that every room is a suite - separate sleeping and lounging areas, private balcony facing the ocean - on the boardwalk. The kitchenette is an added bonus for extended stays. The only thing I disliked was this particular room had a full mirrored wall in the living/dining room area. In all the years I've never had a room like that & will ask next time to ensure we don't again.
- 5/5
The staff was very friendly and helpful
- 3/5
The staff was very friendly and helpful. The hotel was not anything special. Could definitely use some updates.
- 4/5
Very friendly staff, clean rooms
- 3/5
Not clean, roaches in room and night staff was awful
- 4/5
Hotel front desk was very nice only complaint i have is that the bathroom smelled like mildew.
- 5/5
Front desk was very helpful and hotel was in a great location
- 5/5
That’s a really nice place
- 4/5
The hotel was nice. The parking was close . I would stay again...
- 5/5
Had a great time. The young lady at the front desk was amazing…
- 4/5
Hello. My husband and I frequent this hotel yearly, and enjoy our stay immensely each time. We just visited for this past new year, and enjoyed the stay per usual. I will say that we expected room updates, but learned that they are in process of renovations, which should last until the early summer. We did notice also, a slight bug problem. There were two incidents, unfortunately, that occurred, one which totally freaked me out, because I was laying in bed, and happened to reach into the night stand/table drawer, and a roach/bug was there to greet me! Being that it was night time, and I could barely see made the experience even more interesting. 😫 The other instance was while eating in the kitchen, I noticed peripherally that a bug/roach was crawling near the trash can, and scurried back into the bottom of the wall ducts before I could even blink twice. Hopefully, with the renovations, pest control will be a factor as well.
- 5/5
Staff was very helpful and friendly...
- 4/5
Entering the lobby gave a sense of cleanliness and organization. Staff at front desk was very polite and quick with my reservation. Maintenance tech was a friendly man. The room was clean and orderly. Seems that the room has had a make over. I was on the 8th floor with a balcony and great view of the ocean. Overall was a pleasant stay and I will be coming back.
- 5/5
Awesome staff, right on the beach. What more do you need?
- 5/5
It was nice. The ladies at the front desk were funny, friendly, and nice. They even had it so I could get a handicap parking space. They called me when one opened up so I didn't have to stay parked across the street. I would definitely stay again.
- 5/5
This hotel is absolutely delightful! The rooms are warm and inviting, equipped with everything you need to whip up a meal, plus a fantastic family area to gather and relax. Nestled in a beautiful location, it’s hard to beat the charm of this place. The staff are incredibly friendly, making you feel right at home from the moment you arrive. We had such an amazing time during our stay that we can’t wait to return!
- 4/5
Nice staff great view!
- 5/5
The location is great. The view is amazing. The rooms are a little run down. The sinks and the shower were very slow to drain. We used the hot tube. It was also dated and had some water damage by the wooden areas. The staff was excellent.
- 5/5
Nice clean rooms. Great helpful staff. Seasonal renovations going but not a problem.
- 5/5
And down the halls
- 4/5
Housekeeping was the worst I've ever experienced in 45 years of staying in hotels
- 5/5
It was a nice room and clean! We didn’t require much but a handicap room so we also had good parking
- 1/5
Staff: Tammy (3rd shift) had the worst attitude I've ever experienced at this hotel. I was trying to check in and was extremely rude, to the point I had to asked "is everything ok?" And she replied that "the last employee had left money in her drawer and that pissed me off!!" I told her " I'm sorry about that, but that has nothing to do with me!!!" Customer service is everything, and this is one of the best hotel on the boardwalk. Everyone else was great, I hope they do something about this lady before she start to drive away business there!!!
- 4/5
Everything was great except i had to clean the toliet because it was very dirty.
- 5/5
We booked a room for Jeep week along with 2 other couples. The room was very clean and comfortable. Excellent water pressure and nice hot showers. We were all placed in consecutive rooms which was great! I really wish they served breakfast…it would have made our stay perfect. I will definitely visit here again. Highly recommended.