Ocean 27
About Ocean 27
Ocean27 Hotel is a family-owned and operated resort hotel on the Virginia Beach oceanfront. This ideally located hotel is close to the Virginia Aquarium & Marine Science Center, Virginia Beach Fishing Pier, the Virginia Beach Convention Center, Naval Air Station Oceana and Naval Surface Warfare Center, Dam Neck. Princess Ann Sportsplex and Verizon Wireless Amphitheater are within 10 miles south of this hotel. Colonial Williamsburg and the Busch Gardens Europe amusement park are 45 miles away. The Norfolk International Airport is 15 miles and the Newport News / Williamsburg International Airport is 30 miles from this Virginia Beach, VA hotel. Guests will enjoy amenities like free wireless Internet access in the lobby and all rooms, free use of bicycles, outdoor heated pool In addition, free parking is provided on the property; one space per room. This Virginia Beach hotel offers business travelers additional conveniences like access to fax services. All rooms are newly renovated, oceanfront and feature private patios or balconies, perfect for watching people on the boardwalk and dolphin sightings in the ocean. Guest rooms also come equipped with refrigerators, microwaves, coffee makers, irons, ironing boards, hair dryers, and 32-inch flat-screen televisions with free HBO and the Disney Channel. Nonsmoking rooms are available.
Amenities
- On-site parking
- 24-hour front desk
- Café / coffee shop
- Express check-in / check-out
- Pool
- Pet friendly
- Smoke-free property
- In-room safe
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the location and cleanliness, while others report significant issues with the condition of the rooms and the service. Many guests appreciate the beachfront location and the affordability of the hotel.
- Beachfront location
- Affordable price
- Rooms in disrepair and dirty
- Poor customer service
- 4/5
This property is definitely older and could use a little face lift but for the location and price it was great. It is dog friendly as well. Parking spots are a bit small and tight. This is not a luxury room by any means but I don't go to a beach to stay in a room.
- 3/5
Me gusto por que realmente está entente de la playa, todo está muy cerca. Pero un detalle no limpian la habitacion si uno se queda más de dos días.
- 4/5
Very nice crew definitely would help if someone was at desk that spoke better English I took my wife and her service dog online it said no fee one of the staff said no fee but I was still charge $60 to have her.
- 3/5
For what I paid I should have had a microwave and refrigerator like it said I should have. Spoke to lady at desk and she said she would move us to another room but it would have two beds when we paid for a king. So we decided to stay in the kings size room but she said she would bring us ice for our drinks we were going to put in refrigerator but she never came to our room. Definitely would stay somewhere else next time.
- 5/5
Easy to find on the beach. The room was clean but notice the windows needed cleaning. The staff was very helpful getting me settled. Parking was great big spaces. I would stay again.
- 3.5/5
This was our first time staying at this hotel while attending a soccer tournament weekend. The location was perfect and very convenient for our stay. The hotel was undergoing renovations, which we completely understood. Despite that, the staff was extremely friendly, helpful, and attentive to our needs throughout our visit. Whenever we needed assistance, they were quick to help. Overall, we had a pleasant experience and would consider staying here again
- 5/5
Infront of the beach
- 3/5
The room was put together fast and was not very clean even from the construction crew work. The TV 📺 was off and on working and the pool was nasty.
- 3.5/5
Omg lady at office accommodated us with a few things. If something was messed up, she bust, her, butt to get it fixed, they're remodeling, so it isn't a 100%, but I give it 80%. I couldn't go to the pool. It wasn't a 100% plain and that was about it, but like I said, they're remodeling getting everything back together, it will be together soon.
- 5/5
Location has great access to boardwalk.
- 4.5/5
Superb
- 5/5
The manager was very helpful and friendly. The room was clean and comfy .... i had the bottom ocean view room and I LOVED IT !!!!!
- 5/5
The room was clean and the view was amazing! The woman working the desk was so helpful! Our long weekend was absolutely amazing!
- 2/5
It was a comfortable 2 nights. 1st floor room backdoor access to boardwalk. No fridge no micro wave. On site out door pool.
- 5/5
Had a wonderful start at this hotel for sand soccer weekend. The owner was extremely accommodating, abs’s very kind. Location was perfect, pretty friendly, we had an amazing stay. N/A
- 4/5
The front desk staff very friendly, the property is very old with very little or no up grades. The bath tub still had sand in it . No full size bath towel or hand wash cloth . The carpet was not vacuum and both the bed frames broken with metal pieces protruding out and my grand daughter got scratched from This peace. Thankful that we stayed out most of the day because the room was not suitable for relaxing in.
- 0.5/5
The location The facilities are in a state of disrepair. The pool isn't working, and there was a lot of trash.
- 1/5
Filthy moldy bathroom, trash everywhere in hallways and stairs.
- 1.5/5
Ocean front Room was dirty hair in shower dust and dirt on table and dresser was no tv remote air vents haven't been cleaned in years outside hallways full of trash. No wash cloths in the room and only one towel had to go get more and a plunger for the clogged toilet when I went down to front desk door was locked and no one was inside had to wait 20 mins to get towels and wash cloths. The place is old and needs lots and lots of upkeep paint is chipping doors dont shut right. 100% do not recommend
- 5/5
Stuff is very friendly very clean rooms great location great price
- 1/5
Bed bugs. Need I say more. Never staying there again.
- 1/5
TV never worked. Room was never cleaned. Staff was rude .
- 5/5
We had a great view of the beach
- 1/5
I try to give everyone the benefit of the doubt so the bad reviews weren’t an issue for me when booking. My mistake. The photos provided for this hotel is completely false advertising. I paid for the room in full, and still upon check-in I had to pay an additional fee? Literally paid $800 to stay in a room completely under construction. It was NOT clean. There was paint spills everywhere, toilet seat wasn’t even attached. Outlets did not even work. Bedding was literally like staying in a hospital. No trash can. Light fixture in the bathroom was busted up. I have pictures. Even the pool wasn’t well maintained. The only silver lining I could say is that it was close to the beach and other attractions.
- 3.5/5
All the staff were very friendly and polite. Rooms needs to be updated
- 0.5/5
the balcony was nice. bed were comfortable. ac worked well bathroom had stains. tv barely worked. overall not very clean. grounding probe from electrical cable stuck inside electrical outlet. fire hazard. very dangerous.
- 0.5/5
the balcony was nice. bed were comfortable. ac worked well bathroom had stains. tv barely worked. overall not very clean. grounding probe from electrical cable stuck inside electrical outlet. fire hazard. very dangerous.
- 3.5/5
All the staff were very friendly and polite. Rooms needs to be updated
- 1/5
The room was not clean. Beds had stains and the shower leaked the whole night. Never again. Very upset with the quality
- 3/5
It was a ok stay
- 3/5
Está ok pero un poco sucio y descuidado pero para una noche está bien
- 2/5
I was told someone would contact me by the desk clerk because there was nothing he could do. To date, May 23, I did have not heard from anyone about my May 15-16 stay. L Green
- 3/5
Pool wasn't open for swimming
- 2/5
The view was great but they don’t have enough parking space the room was ok but the doors were not closing right the outside was not that clean the pool was not in condition to use I stay 2 days and they didn’t offer to clean the room or a set of new clean towels overall was very poor service and everything !!!!
- 1/5
The place needs to be updated and there was trash stack up in the hallways.
- 1/5
Pool was closed sink wouldn’t turn off the whole weekend n bathroom no ice and vending machine was broken
- 1/5
Property was unkept with trash piled up in stairwells. Paint peeling off the walls, bath tube had mold and room had an old smell to it.
- 0.5/5
Absolutely nothing!!!! Everything!!!! The trash pile up at the steps that stunk. No elevator. Bugs crawling on the inside door of the room. The tub was just nasty!!!! Cracks in the ceiling hanging down. Cracks in bathroom wall and mold in walls.
- 0.5/5
very overpriced it was not worth the money and then they did not do refund which had us stuck, but having to settle for this nasty hotel. We did not have a good night sleep things were very unpleasant. I really wish I could’ve got a refund and went somewhere else. It was a nightmare. nothing
- 0.5/5
very overpriced it was not worth the money and then they did not do refund which had us stuck, but having to settle for this nasty hotel. We did not have a good night sleep things were very unpleasant. I really wish I could’ve got a refund and went somewhere else. It was a nightmare. nothing
- 0.5/5
Absolutely nothing!!!! Everything!!!! The trash pile up at the steps that stunk. No elevator. Bugs crawling on the inside door of the room. The tub was just nasty!!!! Cracks in the ceiling hanging down. Cracks in bathroom wall and mold in walls.
- 3/5
Room has been remodeled but tub was black at the bottom. Only one parking spot per room even tho we had two adults. Water went out for about 30min but they got it fixed. Ice machine didn’t work. Staff very friendly.
- 1/5
We had to rig the cords on the tv every time we wanted to watch it. The room wasn’t clean, drywall dust everywhere, dust and dirt everywhere. The tub was black and you never knew if you’d have water because they would cut it off without warning. We had to park in front of the front door due to them not having enough parking spaces for the guest. The pool was filled with trash. Multiple guests were complaining about issues with their rooms at the same time that I was
- 5/5
Most places we have stayed have had enough warm water but abysmal water pressure. The location is a block from one of our favorite places(Murphys) and only a 3 block walk to the Neptune Statue where there is a bandstand and live entertainment and Catch 31 for sri KS and outdoor fireplaces to sit around. I would stay here again.
- 0.5/5
Ocean view only First, we are in our late 60's. No elevators. We had to walk 3 flights of stairs carrying our luggage. Next, the room was so nasty with dirt on the walls, I wanted to cry. The bed only had sheets on it, no comforter. The thing that was worst of all,was the bathroom. The top of the stool was cracked and the stool itself was more for a child, it set so low. The worst was the actual shower. Stained, discolored, brown stuff in the tub, probably rust, whole tub was puttied up. This is not a place for the elderly or disabled to stay. I understand it's pet friendly, however, they should be ashamed of how nasty the room looked. I was scared to even use the microwave, which was dirty. I took pictures of the whole room because this was just unacceptable. I paid over 190.00 for just 1 night to come down and enjoy my anniversary of 45 yrs of marriage and this is what I ended up getting. Thinking about calling the health department because this looks nothing like was advertised on-line. So upset and disappointed. Room #339. Janice Moore.
- 0.5/5
Ocean view only First, we are in our late 60's. No elevators. We had to walk 3 flights of stairs carrying our luggage. Next, the room was so nasty with dirt on the walls, I wanted to cry. The bed only had sheets on it, no comforter. The thing that was worst of all,was the bathroom. The top of the stool was cracked and the stool itself was more for a child, it set so low. The worst was the actual shower. Stained, discolored, brown stuff in the tub, probably rust, whole tub was puttied up. This is not a place for the elderly or disabled to stay. I understand it's pet friendly, however, they should be ashamed of how nasty the room looked. I was scared to even use the microwave, which was dirty. I took pictures of the whole room because this was just unacceptable. I paid over 190.00 for just 1 night to come down and enjoy my anniversary of 45 yrs of marriage and this is what I ended up getting. Thinking about calling the health department because this looks nothing like was advertised on-line. So upset and disappointed. Room #339. Janice Moore.
- 5/5
Exceptional
- 0.5/5
It was worse than terrible. It was worse than terrible.
- 0.5/5
It was worse than terrible. It was worse than terrible.
- 1/5
I have stayed in countless hotels over the years and have never walked out of one before this. We were shown two different rooms before deciding to leave and book another hotel instead at a much higher last-minute rate. The room looked nothing like the listing photos. It was extremely dirty, worn and poorly maintained, but the real dealbreaker was the overpowering stale cigarette smell present in both rooms. It was so strong that we could not reasonably stay there. The property itself also appeared neglected, with trash/debris in common areas. The swimming pool was green, significantly low on water, and had actual trash floating in it. To the staff’s credit, they did attempt to show us another room after we complained, but it had the same issues. Management also acknowledged that the listing photos were very old . Also be aware that if you decide not to stay after arrival due to the condition of the property, obtaining a refund will be difficult because of the property's non-refundable policy. I had to spend hours fighting for just a partial resolution through Expedia. Read the newest reviews carefully and look closely at recent guest photos before booking.
- 1/5
Property was unkept. Door to room and door to balcony was hard to open. Refrigerator was leaking, water was dripping from under bathroom sink when turnt on. Toilet handle had broken. Won’t be back
- 1/5
We were driving north from FL to PA and wanted to stay in VA Beach. Our arrival time would be around 7 PM and we’d leave by that time the next morning. Just wanted something easy and inexpensive and maybe a view of the ocean. This hotel, Ocean 27 seemed to fit the bill. But when we got there it was gross, with debris everywhere and construction stuff blocking walkways and entrances. We could barely get into the office. The exterior of the hotel was shabby and badly in need of improvement. Chipped paint, broken walkways, totally a bad look. We did not even check in. Told the desk person we were leaving. And even though it is non-refundable, I ask for a refund. This place should not be on Hotels.com. I have been a member for many years and this is the worst place I have ever seen. Please treat this long time member right and refund my money. Thank you.
- 1/5
Nothing about this property felt safe and it was disgusting everywhere you turned. I literally called the Hilton the very next morning and left extremely tired. Dirty, broken and noisy.
- 1/5
this is the absolute nastiest hotel I have seen in 40 years. the structure looks like a construction site with ripped up carpet, rusy nails and electrical trash in the stairs. The room had old and damaged furniture and parts of the ceiling paint were falling off. The flooring was sticky but at least the sheets were clean. The bathroom had mold and mildew everywhere. we were afraid to use the water and there is no way to shower if you care about not getting diseases. I have no idea how they could pass any inspections for health etc. It is a danger to your health and so gross. Do NOT be tempted by decent prices. This place is a dumpster fire
- 1/5
Thus place is awful. Found bedbugs in the bed. Towels and linens are clean, however the rest of it is just nasty and nasty looking. I would stay elsewhere for a higher fare
- 1/5
This place should be closed. No internet, TV not working. Chairs on balcony destroyed. At least bed was clean
- 1/5
The room looked nothing like the pictures. There was a problem with the lighting and toilet
- 1.5/5
Location and price was good No on-site ice machine, no refrigerator. Floors were dirty.
- 1.5/5
No on-site ice machine, no refrigerator. Floors were dirty.
- 1.5/5
Poor
- 1/5
The hotel was horrible. They need to not open it up anymore into all renovations are clean. It was filthy. Water did not work, etc..
- 0.5/5
Room was dirty,no ice machine
- 1/5
Dirty DIRTY DIRTY
- 2.5/5
First floor. Easy access to outside Outside area was trashy. Ice machine not working No coffee in the lobby in the morning
- 2/5
The property has an ocean front view. The air conditioner was making loud noises, the smoke detector was beeping with a low batter (when taken to the front desk they said just to take the battery out), the water in the bath tub did not turn off all the way.
- 0.5/5
Extremely dirty, uncleaned . Bathroom sink clogged Ocean view
- 1/5
Very poor
- 1/5
The location was beautiful. The first room that was given to us was not clean. It ia non smoking hotel, but someone had smoked in the room and emptied their ashes all over the floor. There was trash beside and under the bed. I called the front desk and they switched me to a room that had no couch, it had a lawn chair in its place. It was dusty and looked as if it hadn't been used in quite some time. After settling down and getting ready for bed we noticed that this room had roaches. We killed atleast 5 or 6 Greman Roaches that night. I promised my self that if I made it through the night in that room I would never stay there again. When we got home we unpacked our things outside and threw everything into the washing machine in hot water. I would never recommend this hotel to any one else...ever!!!!!! DIsgusting!!!!
- 1/5
The location was beautiful. The first room that was given to us was not clean. It ia non smoking hotel, but someone had smoked in the room and emptied their ashes all over the floor. There was trash beside and under the bed. I called the front desk and they switched me to a room that had no couch, it had a lawn chair in its place. It was dusty and looked as if it hadn't been used in quite some time. After settling down and getting ready for bed we noticed that this room had roaches. We killed atleast 5 or 6 Greman Roaches that night. I promised my self that if I made it through the night in that room I would never stay there again. When we got home we unpacked our things outside and threw everything into the washing machine in hot water. I would never recommend this hotel to any one else...ever!!!!!! DIsgusting!!!!
- 0.5/5
Nothing. It was a shithole. I didn't even stay there all night. I couldn't stand the room.
- 1/5
The floor was dirty meaning stuff on the floor. Whether it was dirt or sand I'm not sure. Blow dryer was rusty and sounded like a weed eater when it was turned on and debris blew out where it was supposed to be air. Not pet friendly when they charge $100 for a pet because they have to deep clean after the stay. That room has never been deep cleaned.
- 1/5
The floor was dirty meaning stuff on the floor. Whether it was dirt or sand I'm not sure. Blow dryer was rusty and sounded like a weed eater when it was turned on and debris blew out where it was supposed to be air. Not pet friendly when they charge $100 for a pet because they have to deep clean after the stay. That room has never been deep cleaned.
- 4/5
I understand that it’s the off season and that’s when properties do updating. The bed sheets were clean, burn holes on the bed spread, ceiling paint was peeling, tub needed to be refinished or replaced. But the view was perfect, right on the boardwalk. Office staff was nice and I got a refund for the one night I didn’t stay.
- 4/5
I understand that it’s the off season and that’s when properties do updating. The bed sheets were clean, burn holes on the bed spread, ceiling paint was peeling, tub needed to be refinished or replaced. But the view was perfect, right on the boardwalk. Office staff was nice and I got a refund for the one night I didn’t stay.
- 4/5
gentleman at the counter was very nice, There was no breakfast, rooms need upgrade with beds and stuff, had a burnt bulb in room, and no wifi was given to me.
- 4/5
gentleman at the counter was very nice, There was no breakfast, rooms need upgrade with beds and stuff, had a burnt bulb in room, and no wifi was given to me.
- 3/5
There was garbage outside the room we were in, the room looks nothing like the pictures on your website.
- 3/5
There was garbage outside the room we were in, the room looks nothing like the pictures on your website.
- 2/5
The location was perfect. The carpet was dirty I mean I know the hotel is old and all you want but you can pass a good vacuum. In the shower the bathtub was black dirty I didn’t even took a shower there was mold in the ceiling. Also I have to move a night table because I was looking for an outlet to connect my phone and I founded a shirt that I didn’t touch and paper like napkins thrown on the floor you can tell there were already used napkins.
- 2/5
The location was perfect. The carpet was dirty I mean I know the hotel is old and all you want but you can pass a good vacuum. In the shower the bathtub was black dirty I didn’t even took a shower there was mold in the ceiling. Also I have to move a night table because I was looking for an outlet to connect my phone and I founded a shirt that I didn’t touch and paper like napkins thrown on the floor you can tell there were already used napkins.
- 3/5
I only come for the oceanfront views. Rooms and TV is outdated. Love the views and customer service is wonderful. Rooms not so much.
- 3/5
I only come for the oceanfront views. Rooms and TV is outdated. Love the views and customer service is wonderful. Rooms not so much.
- 0.5/5
Nothing. It was a shithole. I didn't even stay there all night. I couldn't stand the room.
- 1/5
Was not impressed with the room at all it had mold in the bathroom, the sheets had stains on them, there were holes in the walls, and the shower leaked. The only good part was the ocean view, not worth the prices that they are charging.
- 1/5
Was not impressed with the room at all it had mold in the bathroom, the sheets had stains on them, there were holes in the walls, and the shower leaked. The only good part was the ocean view, not worth the prices that they are charging.
- 3/5
Close to beach. Ground level beach access rooms. Grounds need to be picked-up a bit. Centrally located along boardwalk.
- 3/5
Close to beach. Ground level beach access rooms. Grounds need to be picked-up a bit. Centrally located along boardwalk.
- 3.5/5
They put us on the first floor ( I forgot to ask them to put us on a higher level ) which I would like to see the ocean before & after & we go to bed.
- 3.5/5
It’s by the boardwalk. They put us on the first floor ( I forgot to ask them to put us on a higher level ) which I would like to see the ocean before & after & we go to bed.
- 1/5
The hotel room they put me in was dirty. The bed sheets were dirty, the bathroom tub was dirty with mold and mildew, the shower curtain was dirty with hair that wasn't mine all over it, the bathroom sink was stopped up, the floors had hair all over it like from an animal it wasn't vacuumed with food stuck to the carpet and spiders were all over the wall. The ocean view was perfect but when you open the door to the beach bugs will fly in like bees mosquitoes flies it was horrible no screen door just bugs in air. It was dust everywhere I was sneezing cuz of my allergies to dust the dust was visible mold and mildew where the air conditioner fan was there was no heat at night cuz it was cold cuz the temperature went down to 40 something degrees and it was cold and I called the front desk and they said they would send somebody but no one came.
- 1/5
The hotel room they put me in was dirty. The bed sheets were dirty, the bathroom tub was dirty with mold and mildew, the shower curtain was dirty with hair that wasn't mine all over it, the bathroom sink was stopped up, the floors had hair all over it like from an animal it wasn't vacuumed with food stuck to the carpet and spiders were all over the wall. The ocean view was perfect but when you open the door to the beach bugs will fly in like bees mosquitoes flies it was horrible no screen door just bugs in air. It was dust everywhere I was sneezing cuz of my allergies to dust the dust was visible mold and mildew where the air conditioner fan was there was no heat at night cuz it was cold cuz the temperature went down to 40 something degrees and it was cold and I called the front desk and they said they would send somebody but no one came.
- 2/5
You can bike ride everywhere ....
- 2/5
You can bike ride everywhere ....
- 1/5
Have stayed here in the past and wasn't expecting much but this time was totally unacceptable. The first room we got had a broken toilet with no water in it. The light inside the door was barely a flicker. The clerk moved us to the room next door and after a brief look around I took it. Only later did we see the broken and missing security lock on the door. And the remote that would not operate the TV. We used the buttons on the back for power. The fridge was so badly in need of defrosting that the top shelf was unusable. The stairwell light was burned out and dangerous after dark. The ice maker in the hallway was broken. When we asked for ice the guy told us to go to 7-Eleven! We stayed one night and the next day was the final straw with no air conditioning. The manager came and wanted to move us again. I asked for a refund which he refused as it was early afternoon. The morning was cool and we didn't need AC so didn't know it was broken. We checked out and lost our second night at the beach but I was so done with slumming. This place has had zero maintenance since the last time I stayed. And I would give it 0 stars if I could. If you're looking for anything more than just a roof over your head do not stay here.
- 1/5
Have stayed here in the past and wasn't expecting much but this time was totally unacceptable. The first room we got had a broken toilet with no water in it. The light inside the door was barely a flicker. The clerk moved us to the room next door and after a brief look around I took it. Only later did we see the broken and missing security lock on the door. And the remote that would not operate the TV. We used the buttons on the back for power. The fridge was so badly in need of defrosting that the top shelf was unusable. The stairwell light was burned out and dangerous after dark. The ice maker in the hallway was broken. When we asked for ice the guy told us to go to 7-Eleven! We stayed one night and the next day was the final straw with no air conditioning. The manager came and wanted to move us again. I asked for a refund which he refused as it was early afternoon. The morning was cool and we didn't need AC so didn't know it was broken. We checked out and lost our second night at the beach but I was so done with slumming. This place has had zero maintenance since the last time I stayed. And I would give it 0 stars if I could. If you're looking for anything more than just a roof over your head do not stay here.
- 0.5/5
Dirty floor, cigarette butts on tje floor,bathroom needs upgrading
- 0.5/5
Upon entering my room, the lights didn't work in the foyer, the toilet didn't flush, the iron didn't work, the coffee maker was broken, the sink did not drain. There is trash throughout the property and the pool is not operation - actually an eyesore - green water, half full and broken lounge chairs strewn about. The location is amazing though - right on the beach
- 1/5
We could not sleep. The worst hotel stay ever....ever....hands down. And no hot water.
- 1/5
We could not sleep. The worst hotel stay ever....ever....hands down. And no hot water.
- 1/5
Not worth staying in this hotel
- 1/5
Not worth staying in this hotel
- 5/5
Clean, pet friendly, & super close to the beach.
- 5/5
Clean, pet friendly, & super close to the beach.
- 1/5
The bed sheets were clean but that was it, the room carpet was not vacuumed, the shower has mold, the sink was leaking onto the floor. The toilet seat had terrible cracks on it and a piece on the top where you sit had missing plastic exposing the wood frame of the seat. To open the door to the room and the door to the balcony I had to use my shoulder and almost dislocated my shoulder opening the balcony door. Old doors with rust on them making it difficult to open.
- 1/5
The bed sheets were clean but that was it, the room carpet was not vacuumed, the shower has mold, the sink was leaking onto the floor. The toilet seat had terrible cracks on it and a piece on the top where you sit had missing plastic exposing the wood frame of the seat. To open the door to the room and the door to the balcony I had to use my shoulder and almost dislocated my shoulder opening the balcony door. Old doors with rust on them making it difficult to open.
- 1/5
I didn’t stay. I told manager why my wife and kids could never stay at a place like this
- 1/5
I didn’t stay. I told manager why my wife and kids could never stay at a place like this
- 1.5/5
Location Needs lots up Updates, door to balcony well swollen, tv didn’t work the first night, beds very uncomfortable, dirty filter left on balcony, ac vent you could see black stuff,
- 3/5
The staff was nice. Just a basic room. Prior smoke smell. Needs updating but most of the properties in Virginia Beach do.
- 3/5
The staff was nice. Just a basic room. Prior smoke smell. Needs updating but most of the properties in Virginia Beach do.
- 4/5
It was nice
- 4/5
It was nice
- 2/5
My room was very dirty, stuff all over the carpet and the tub was clogged. The toilet was messed up and you could only flush it if you put water in the back of the toilet yourself. Close to a lot of restaurants but I would recommend looking elsewhere.
- 2/5
My room was very dirty, stuff all over the carpet and the tub was clogged. The toilet was messed up and you could only flush it if you put water in the back of the toilet yourself. Close to a lot of restaurants but I would recommend looking elsewhere.
- 2/5
The location was very nice with a beach view and shops nearby, but unfortunately I experienced some issues during my stay. There was noticeable paint chipping in parts of the room, which made it feel less well-maintained. More concerning, there was a safety incident when someone attempted to climb onto the second-floor balcony of my room. Because of that, I decided not to stay the last two nights. It was a bit difficult at first to get a refund for the unused nights, but I did receive it later that evening. I appreciated that the refund was processed, but overall I felt uncomfortable and hope the property improves its safety and upkeep.
- 2/5
The location was very nice with a beach view and shops nearby, but unfortunately I experienced some issues during my stay. There was noticeable paint chipping in parts of the room, which made it feel less well-maintained. More concerning, there was a safety incident when someone attempted to climb onto the second-floor balcony of my room. Because of that, I decided not to stay the last two nights. It was a bit difficult at first to get a refund for the unused nights, but I did receive it later that evening. I appreciated that the refund was processed, but overall I felt uncomfortable and hope the property improves its safety and upkeep.
- 0.5/5
Room had water on the floors. Toilet didn't flush, seat was coming off Toilet it self was not bolted to floor, soot on ceiling, paint peeling. Would not recommend it to my worst enemy . I have pictures of the room itself. The tub had rust stains . The bedding was damp. For what I paid for the night I could have stayed somewhere cheaper. I would like to be reimbursed . When I told the front desk about it, they just disregard me. Didn't even offer another room. I had to go get towels to wipe up wet floors. I will report to the better business bureau
- 1/5
If all you're looking for is location and view, this was worth the low price range. Located right near the beach entrance and lots of fun activities nearby. Nice location to the beach, shopping, and entertainment. The toilet seat bolts were broken, one of the bed lamps did not work, the balcony door was very hard to open and shut, the phone was for looks, the in-room fridge/freezer, the freezer was bolted shut, no ice in the ice maker all weekend, there were 2 microwaves in our room, one did not work.
- 1/5
It had a pronounced mold odor and was extensively infested with mold throughout, from the ceiling to the walls, the corners of the floors, and was extremely dusty. The pillows and sheets were soiled. The TV remote did not function properly. The shower head had a bag on it to hold it in place and the tub was somewhat dirty.
- 3/5
Could use a little more tlc
- 5/5
They did everything to my needs
- 5/5
The rooms are old but they are clean On the ocean front The hotel is on the ocean front it's not glamorous but it's cheap
- 5/5
The rooms are old but they are clean On the ocean front The hotel is on the ocean front it's not glamorous but it's cheap
- 1/5
Dirty, dog bites in the phone, leaking faucet, no ocean view due the festival, cleaning up at night ..etc. did I mention no receptionist because they were close and locked the door. Do not recommend and they wouldn’t give us a refund for this situation!!!
- 1/5
Dirty, dog bites in the phone, leaking faucet, no ocean view due the festival, cleaning up at night ..etc. did I mention no receptionist because they were close and locked the door. Do not recommend and they wouldn’t give us a refund for this situation!!!
- 4/5
Love your location, accommodations for dogs.....especially giving us a street level room where we can leave from the back door to go down to the beach and boardwalk. Only one thing.....no wi-fi. That was a real problem for us. Oh, and the refrigerator needed defrosting, but that was just minor, but since you asked...
- 4/5
It was good overall but the building and hotel aren’t clean . Whole stairs are black carpets. Beds are old and bed sheet had cigarette stain even though it was clean. Comet and bathroom had stain as well .
- 4/5
It was good overall but the building and hotel aren’t clean . Whole stairs are black carpets. Beds are old and bed sheet had cigarette stain even though it was clean. Comet and bathroom had stain as well .
- 2/5
Room is so out dated bed is wore out.property is got trash around the lawn is not mowed .The bottom line is you should not list this property. I WASTED MY MONEY.
- 2/5
Room is so out dated bed is wore out.property is got trash around the lawn is not mowed .The bottom line is you should not list this property. I WASTED MY MONEY.
- 2/5
Improve rooms with cleaning mold, paint the ceiling, new refrigerator, ironing boards, fix the toilets, new mattress and sets, clean pillows, etc Just because you are by the water does not mean room conditions should be deplorable.
- 2/5
Improve rooms with cleaning mold, paint the ceiling, new refrigerator, ironing boards, fix the toilets, new mattress and sets, clean pillows, etc Just because you are by the water does not mean room conditions should be deplorable.
- 1/5
Only good thing about this place was the view. Otherwise it’s not worth the money. The bathtub was very dirty and clogged, toilet sit was broken and didn't stay up, the bed sheets had stains on it. Lastly the balcony door was very difficult to open and close, you would have to use force for it.
- 1/5
Only good thing about this place was the view. Otherwise it’s not worth the money. The bathtub was very dirty and clogged, toilet sit was broken and didn't stay up, the bed sheets had stains on it. Lastly the balcony door was very difficult to open and close, you would have to use force for it.
- 5/5
Excellent weekend stay in VA Beach! Front desk attendant was extremely pleasant and helpful. Beautiful ocean view from room. Close to many dining and shopping options. Would definitely stay here again.
- 5/5
Excellent weekend stay in VA Beach! Front desk attendant was extremely pleasant and helpful. Beautiful ocean view from room. Close to many dining and shopping options. Would definitely stay here again.
- 1/5
Black mold present in the vent, on wall and on bathroom floor. We did not stay. Staff was nice. Building and furnishings are quite old and run down.
- 1/5
Black mold present in the vent, on wall and on bathroom floor. We did not stay. Staff was nice. Building and furnishings are quite old and run down.
- 2/5
Awesome beach view! Other than that very jersey shore motel vibe. Fine for a night stay but wouldn’t spend an entire vacation here. Great staff but other than that u get what u pay for !
- 2/5
Awesome beach view! Other than that very jersey shore motel vibe. Fine for a night stay but wouldn’t spend an entire vacation here. Great staff but other than that u get what u pay for !
- 1/5
The floor is too dirty and there are small animals walks on you
- 1/5
The floor is too dirty and there are small animals walks on you
- 1/5
The first night we encounter a roach crawling on the curtains. Reported to front desk and the woman barely knew what she could do to resolve this matter. Asked if there was some insect spray around and she found a can after about 5 minutes of searching. She, nor the the hotel bothered to follow up on this matter. Housekeeping was nonexistent unless you asked. And then they only replaced towels and emptied trash until you asked them multiple time. They use a leaf blower to sweep out rooms of sand and any other dirt on floor. This management was very non responsive and the night shift woman didn't know anything. No ice machine on facility and was told ice could be purchase at local 7-11 2.5 blocks away as I was told was across street. Piss poor service altogether !!!!
- 1/5
The first night we encounter a roach crawling on the curtains. Reported to front desk and the woman barely knew what she could do to resolve this matter. Asked if there was some insect spray around and she found a can after about 5 minutes of searching. She, nor the the hotel bothered to follow up on this matter. Housekeeping was nonexistent unless you asked. And then they only replaced towels and emptied trash until you asked them multiple time. They use a leaf blower to sweep out rooms of sand and any other dirt on floor. This management was very non responsive and the night shift woman didn't know anything. No ice machine on facility and was told ice could be purchase at local 7-11 2.5 blocks away as I was told was across street. Piss poor service altogether !!!!
- 1/5
This is the most disgusting hotel we have ever been. It was a last minute booking and regret the second we stepped in that room. The bathroom was nasty, literally we didn’t want step in that tub. We found a bedbug, I can’t even imagine how someone would book a room after the first experience. No in a million years we would stay there. We didn’t feel safe.
- 1/5
This is the most disgusting hotel we have ever been. It was a last minute booking and regret the second we stepped in that room. The bathroom was nasty, literally we didn’t want step in that tub. We found a bedbug, I can’t even imagine how someone would book a room after the first experience. No in a million years we would stay there. We didn’t feel safe.
- 1/5
Second time around was not good. I was on the first floor and could not see the ocean view because of an event going on. I asked for 3rd floor but they were sold out apparently. I asked to be moved but they wouldn’t move me. I had spiders in the bathtub, no toilet seat, no shower curtain, housekeeper came to clean but still was not happy with the situation. Manager is nice but the rooms downstairs on the first floor is NOT it. Not for the money we paid. Was not happy at all.
- 1/5
Second time around was not good. I was on the first floor and could not see the ocean view because of an event going on. I asked for 3rd floor but they were sold out apparently. I asked to be moved but they wouldn’t move me. I had spiders in the bathtub, no toilet seat, no shower curtain, housekeeper came to clean but still was not happy with the situation. Manager is nice but the rooms downstairs on the first floor is NOT it. Not for the money we paid. Was not happy at all.
- 1/5
This property needs to be coded the health department needs to come into this place and look at it it is so terrible water mold toilet seat broken beds broken s*** still in the toilet TV does not work doors are stuck unsafe cannot get out smoke no smoke detectors place is in bad shape everything is old in this place turn the water on the water smells like s*** very outdated
- 1/5
This property needs to be coded the health department needs to come into this place and look at it it is so terrible water mold toilet seat broken beds broken s*** still in the toilet TV does not work doors are stuck unsafe cannot get out smoke no smoke detectors place is in bad shape everything is old in this place turn the water on the water smells like s*** very outdated
- 1/5
COT Beds, filthy room, filthy tub, Rust, Mold, Spiders, furniture dirty, appliances broken. No one towels no wash clothes.
- 1/5
COT Beds, filthy room, filthy tub, Rust, Mold, Spiders, furniture dirty, appliances broken. No one towels no wash clothes.
- 5/5
1 ice machine on the second floor, was out of order. Toilet was like a rocking chair. Trash still on the balcony along with a random bed pillow. However, the front desk worker was a pleasure to talk to. Just a reminder, it's not their fault the owners fail to put money towards the property and just pocket the profit.
- 5/5
1 ice machine on the second floor, was out of order. Toilet was like a rocking chair. Trash still on the balcony along with a random bed pillow. However, the front desk worker was a pleasure to talk to. Just a reminder, it's not their fault the owners fail to put money towards the property and just pocket the profit.
- 3/5
Over all my stay there was great, though, when I was doing my reservation it was a bit expesive from other hotel and thought it was because it was a pet friendly hotel and didn't mind paying but upon check in had to pay over $110 extra for my pet, the other issue I had with the hotel was, Wi-Fi was not working at all and it didn't for the 3 days I was in, hotel owners need to be more agile in fixing this issue since now a days we work remotely and need Wi-Fi at all times without using our hotpots from our cellphones and be burnable to hackings.
- 3/5
Over all my stay there was great, though, when I was doing my reservation it was a bit expesive from other hotel and thought it was because it was a pet friendly hotel and didn't mind paying but upon check in had to pay over $110 extra for my pet, the other issue I had with the hotel was, Wi-Fi was not working at all and it didn't for the 3 days I was in, hotel owners need to be more agile in fixing this issue since now a days we work remotely and need Wi-Fi at all times without using our hotpots from our cellphones and be burnable to hackings.
- 1/5
Have insets , had dirty , and in this day the attendent say me don’t have internet . I did reservation with Expedia , the rooms is different than pictures in Expedia . And I am waiting for my money because I had that cancel 2 days and I had paid one day and I don’t used because is very unsafe. I had a bad first time and I had very sad and frustrated .
- 1/5
Have insets , had dirty , and in this day the attendent say me don’t have internet . I did reservation with Expedia , the rooms is different than pictures in Expedia . And I am waiting for my money because I had that cancel 2 days and I had paid one day and I don’t used because is very unsafe. I had a bad first time and I had very sad and frustrated .
- 1/5
Didn’t like anything no more than being on the beach the room had ants we had to get bug spray to try and get rid of the ants never could get connected to the internet. So I really didn’t enjoy the stay the room was just dirty never seen a housekeeper for those 3 days. I wouldn’t recommend this hotel.
- 1/5
Didn’t like anything no more than being on the beach the room had ants we had to get bug spray to try and get rid of the ants never could get connected to the internet. So I really didn’t enjoy the stay the room was just dirty never seen a housekeeper for those 3 days. I wouldn’t recommend this hotel.
- 4/5
I wouodn't even say, "you get what you pay for." Because we paid $400 for this, one night. And people will keep paying it, bc its available, on the boadwalk and prime location. Nothing will ever get fixed, because why would you, when the rooms are all booked up? This place will become condemned and demolished, a shiney new sonething in its place, soon enough.
- 4/5
I wouodn't even say, "you get what you pay for." Because we paid $400 for this, one night. And people will keep paying it, bc its available, on the boadwalk and prime location. Nothing will ever get fixed, because why would you, when the rooms are all booked up? This place will become condemned and demolished, a shiney new sonething in its place, soon enough.
- 2/5
Won't recommend
- 2/5
Won't recommend
- 2/5
The room was not swept. There was trash behind the TV stand. There was a hole in the wall. The bath tub was stained. The balcony door hinges were rusted so opening the door was difficult
- 2/5
The room was not swept. There was trash behind the TV stand. There was a hole in the wall. The bath tub was stained. The balcony door hinges were rusted so opening the door was difficult
- 1/5
The taxi comes off the interstate to the beach. The only direction to turn is to the left along Atlantic avenue to 27th street and there is Ocean 27. The taxi lets me off, I go inside through open doors of people exiting. There is a desk and chairs, but no one around. I wait and ask multiple tenants passing by. Their universal response was it was Sunday and no one works here on Sunday. In a period of about 2 hours I wrote 3 letters to Hotels.com and even now, and 7 plus days later, I still haven't recieved a response from Hotels.com. So what do I do, I get another hotel. I get a taxi and go a little farther north to a new hotel and check in and move in to my new hotel. But going there, what do I see, but a resturaunt and then another hotel named Ocean 27. After I check in to my new hotel, I walk back to the 2nd Ocean 27 and go in and see and talk to a man behind the desk. I explain the situation and ask if I have a reservation with him, he says yes and I tell him I tried to check in at the first address and couldn't and then he asks if I want to check in or cancel and I said I need to cancel Ocean 27. I still haven't straightened out this mess or the charges. They obviously know they have 2 addressed near each other both named Ocean 27 but they didn't inform me or answer any correspondence.
- 1/5
The taxi comes off the interstate to the beach. The only direction to turn is to the left along Atlantic avenue to 27th street and there is Ocean 27. The taxi lets me off, I go inside through open doors of people exiting. There is a desk and chairs, but no one around. I wait and ask multiple tenants passing by. Their universal response was it was Sunday and no one works here on Sunday. In a period of about 2 hours I wrote 3 letters to Hotels.com and even now, and 7 plus days later, I still haven't recieved a response from Hotels.com. So what do I do, I get another hotel. I get a taxi and go a little farther north to a new hotel and check in and move in to my new hotel. But going there, what do I see, but a resturaunt and then another hotel named Ocean 27. After I check in to my new hotel, I walk back to the 2nd Ocean 27 and go in and see and talk to a man behind the desk. I explain the situation and ask if I have a reservation with him, he says yes and I tell him I tried to check in at the first address and couldn't and then he asks if I want to check in or cancel and I said I need to cancel Ocean 27. I still haven't straightened out this mess or the charges. They obviously know they have 2 addressed near each other both named Ocean 27 but they didn't inform me or answer any correspondence.
- 3/5
- 3/5
- 1/5
119 room has bugs
- 1/5
119 room has bugs
- 2/5
The pictures of this property do not match what you actually get. Ive never been more dissapointed. The bathroom ceiling and tub were severely stained. The covers were thin and tattered, Broken outlets, dirty carpet. very outdated.
- 2/5
The pictures of this property do not match what you actually get. Ive never been more dissapointed. The bathroom ceiling and tub were severely stained. The covers were thin and tattered, Broken outlets, dirty carpet. very outdated.
- 3/5
Good service, requested upper level floor and got one. Very dirty though. If your young and wanna save 40-80 dollars and still have an ocean view then this a solid option but if you have the money to upgrade. I really recommend doing so, a lot of people settle enough throughout their life and on vacation you should be allowed to splurge, if you are older.
- 3/5
Good service, requested upper level floor and got one. Very dirty though. If your young and wanna save 40-80 dollars and still have an ocean view then this a solid option but if you have the money to upgrade. I really recommend doing so, a lot of people settle enough throughout their life and on vacation you should be allowed to splurge, if you are older.
- 1/5
I can’t really say I liked anything besides the view from the Balcony, room was really dusty microwave didn’t work, and the room was full of ants.
- 1/5
I can’t really say I liked anything besides the view from the Balcony, room was really dusty microwave didn’t work, and the room was full of ants.
- 1/5
The room was disgusting with black mold on walls by the air vent, the bed had pieces of the wood missing and the toilet did not flush. Every time I needed the front desk, no one was there, door was locked and I had to call the main number. He charged me a resort fee???? This place isn’t a resort or a hotel. It’s a motel!!!! Never again. Total rip off
- 1/5
The room was disgusting with black mold on walls by the air vent, the bed had pieces of the wood missing and the toilet did not flush. Every time I needed the front desk, no one was there, door was locked and I had to call the main number. He charged me a resort fee???? This place isn’t a resort or a hotel. It’s a motel!!!! Never again. Total rip off
- 1/5
I didn't get the room that I booked through expedia. First floor, balcony and ocean view. I was given keys to a verstinky and dirty room with a tiny balcony and no ocean view. In front ofa staeway with a large tash can overflowing with trash. My view was sand with over grown weeds. I have disputed the charge of $728.84 with Bank of America. I am still in the prosses
- 1/5
I didn't get the room that I booked through expedia. First floor, balcony and ocean view. I was given keys to a verstinky and dirty room with a tiny balcony and no ocean view. In front ofa staeway with a large tash can overflowing with trash. My view was sand with over grown weeds. I have disputed the charge of $728.84 with Bank of America. I am still in the prosses
- 5/5
It had easy parking, walkable and convenient to eat anywhere around and closest to the beach.
- 5/5
It had easy parking, walkable and convenient to eat anywhere around and closest to the beach.
- 3/5
Hotel had not been updated. Room served the purpose. Inside need maintenance. Bathtub faucet leaked.
- 3/5
Hotel had not been updated. Room served the purpose. Inside need maintenance. Bathtub faucet leaked.
- 1/5
Filthy, dog crap near room door, pay by hour prostitute rooms next door, heard moaning from the room, cigarette burn on comforter, furniture and bed nasty, bathtub was rusted. Owner was a complete jerk, refusing to refund even though the property was a disgusting, filthy, dirty prostitute haven. Property was not as described on expedia website advertisement. Do not book a room here, not only is it a terrible place but its more expensive than the nice hotels.
- 1/5
Filthy, dog crap near room door, pay by hour prostitute rooms next door, heard moaning from the room, cigarette burn on comforter, furniture and bed nasty, bathtub was rusted. Owner was a complete jerk, refusing to refund even though the property was a disgusting, filthy, dirty prostitute haven. Property was not as described on expedia website advertisement. Do not book a room here, not only is it a terrible place but its more expensive than the nice hotels.
- 5/5
My family was going to stay Friday and Saturday but ended up staying until Tuesday. The owner was very nice and we enjoyed our stay. Not a lot of hotels accept pets and we booked last minute. The views of the sunrise were beautiful! Rooms were okay but we still have no complaints. Will probably stay here again when in town.
- 5/5
My family was going to stay Friday and Saturday but ended up staying until Tuesday. The owner was very nice and we enjoyed our stay. Not a lot of hotels accept pets and we booked last minute. The views of the sunrise were beautiful! Rooms were okay but we still have no complaints. Will probably stay here again when in town.
- 5/5
One of the staff stopped and asked me very rudely if I even rented a room there as I walked through the pool gate with a card in my hand. In the future you could apologize at least for being mistaken rather than walking off with your nose in the air
- 5/5
One of the staff stopped and asked me very rudely if I even rented a room there as I walked through the pool gate with a card in my hand. In the future you could apologize at least for being mistaken rather than walking off with your nose in the air
- 1/5
Very dated facility, terrible parking, but great view
- 1/5
Very dated facility, terrible parking, but great view
- 2/5
We had no hot water the first two days the bathroom sink was clogged up
- 2/5
We had no hot water the first two days the bathroom sink was clogged up
- 2/5
Las fotos de su galleria son muy diversas a la realidad, él acceso al wifi es un caos, y el parking debes encontrar sitio y sino en doble fila . Dos estrellas es mucho y más
- 2/5
Las fotos de su galleria son muy diversas a la realidad, él acceso al wifi es un caos, y el parking debes encontrar sitio y sino en doble fila . Dos estrellas es mucho y más
- 1/5
Very unhygienic stay, clogged bathrooms with dirty air filter’s and smells like weed morning or night. Bed sheets with stains and overall not worth the stay. Ants in the room roaming the floor.
- 1/5
Very unhygienic stay, clogged bathrooms with dirty air filter’s and smells like weed morning or night. Bed sheets with stains and overall not worth the stay. Ants in the room roaming the floor.
- 1/5
The check in person should not be allowed to have contact with the public. Very rude and disrespectful to a paying customer. The motel should be burned to the ground and rebuilt. For several blocks up and down the boardwalk this is by far the worst. And I’ve stayed at several.
- 1/5
The check in person should not be allowed to have contact with the public. Very rude and disrespectful to a paying customer. The motel should be burned to the ground and rebuilt. For several blocks up and down the boardwalk this is by far the worst. And I’ve stayed at several.
- 1/5
Very dirty nasty place!!! Smells bad overall disgusting!!!
- 1/5
Very dirty nasty place!!! Smells bad overall disgusting!!!
- 1/5
Now the grit: We didn’t mind that it was older, or even a bit worn (you get what you pay for), but I did mind the uninvited guests (roaches) that came out after the lights went off, as well as the critters that decided to attack my wife (bed bugs maybe?). The faucet in the bathroom would not turn off, there was no shower curtain for the shower/tub, the tub itself was filthy, as was the toilet. We were going to look past that, again, until the unwanted guests. The deadbolt did not work on the patio door (we were on the ground level) and the a/c could not make the room cool. We left in the middle of the night to find somewhere we could sleep as there was no getting any there. We let the night clerk know (she was very apologetic and sweet), and asked if they had another room even, which they did not as the cleaning team did not show up the day we checked in (Sunday in July). Went back the next day to get a refund, manager would not refund any $$ as we had used the dirty toilet. We had to go through Expedia to get our second day canceled, but it was still only partially refunded. Management is in denial, they denied everything. Book here at your own risk. This place is an absolute toilet.
- 1/5
Now the grit: We didn’t mind that it was older, or even a bit worn (you get what you pay for), but I did mind the uninvited guests (roaches) that came out after the lights went off, as well as the critters that decided to attack my wife (bed bugs maybe?). The faucet in the bathroom would not turn off, there was no shower curtain for the shower/tub, the tub itself was filthy, as was the toilet. We were going to look past that, again, until the unwanted guests. The deadbolt did not work on the patio door (we were on the ground level) and the a/c could not make the room cool. We left in the middle of the night to find somewhere we could sleep as there was no getting any there. We let the night clerk know (she was very apologetic and sweet), and asked if they had another room even, which they did not as the cleaning team did not show up the day we checked in (Sunday in July). Went back the next day to get a refund, manager would not refund any $$ as we had used the dirty toilet. We had to go through Expedia to get our second day canceled, but it was still only partially refunded. Management is in denial, they denied everything. Book here at your own risk. This place is an absolute toilet.
- 2/5
Mold in the bathroom. Paint peeling. Bathroom sink falling in. Bed was a crater in the middle
- 2/5
Mold in the bathroom. Paint peeling. Bathroom sink falling in. Bed was a crater in the middle
- 4/5
The access to restaurants was a plus, too! Short walks to anything!
- 4/5
The access to restaurants was a plus, too! Short walks to anything!
- 2/5
Bathtub disgusting dirty mold… the air conditioner worked very well & the bed was comfortable
- 2/5
Bathtub disgusting dirty mold… the air conditioner worked very well & the bed was comfortable
- 1/5
I had a deeply disappointing stay at this hotel. The rooms were shockingly dirty, with filthy carpets that looked like they hadn’t been cleaned in years—stained and grimy beyond belief. The furniture was equally bad, covered in dust and questionable marks that made me hesitant to touch anything. The bathroom was the worst part: grimy tiles, moldy grout, and a generally unclean vibe that made showering unpleasant. The entire place feels neglected and run-down, like it’s one step away from being condemned. It’s clear the property is in desperate need of a complete overhaul or just a tear-down. I wouldn’t recommend staying here until major improvements are made
- 1/5
I had a deeply disappointing stay at this hotel. The rooms were shockingly dirty, with filthy carpets that looked like they hadn’t been cleaned in years—stained and grimy beyond belief. The furniture was equally bad, covered in dust and questionable marks that made me hesitant to touch anything. The bathroom was the worst part: grimy tiles, moldy grout, and a generally unclean vibe that made showering unpleasant. The entire place feels neglected and run-down, like it’s one step away from being condemned. It’s clear the property is in desperate need of a complete overhaul or just a tear-down. I wouldn’t recommend staying here until major improvements are made
- 3/5
Parking can be a challenge but the staff was helpful. Didnt get the room upgrade I paid for
- 3/5
Parking can be a challenge but the staff was helpful. Didnt get the room upgrade I paid for
- 4/5
We made a last minute reservation through Expedia and wasn’t sure what to expect. But when we got here, the check-in agent was very nice and kind. We got their last room and we were very overjoyed to find it was an oceanfront room! Our room was clean, neat, and very comfortable. The location of the hotel is great and right on the oceanfront. The outside of the hotel was, well, not impressionable, but the clean room and the check-in agent’s kindness has made our stay wonderful! The price was very reasonable too. 🙂. One thing to be aware of is that there is no elevator. I missed this when booking the room. But it was okay for us. I would stay here again.
- 4/5
We made a last minute reservation through Expedia and wasn’t sure what to expect. But when we got here, the check-in agent was very nice and kind. We got their last room and we were very overjoyed to find it was an oceanfront room! Our room was clean, neat, and very comfortable. The location of the hotel is great and right on the oceanfront. The outside of the hotel was, well, not impressionable, but the clean room and the check-in agent’s kindness has made our stay wonderful! The price was very reasonable too. 🙂. One thing to be aware of is that there is no elevator. I missed this when booking the room. But it was okay for us. I would stay here again.
- 4/5
The hotel is old, but has been remodeled the room was clean
- 4/5
The hotel is old, but has been remodeled the room was clean
- 1/5
Horrible
- 1/5
Horrible
- 3/5
It wasn’t in the parking space the room was not clean as it should grits on the floor
- 3/5
It wasn’t in the parking space the room was not clean as it should grits on the floor
- 2/5
Hotel needs renovating. Small, cramped parking lot. Not worth the cost. Early check-in price too high. Bathroom needs serious updating. Toilet flushed but refilled slow and had to jiggle handle or take top off tank and 5ap mechanism to get water to start filling wirh water. The beds were clean and no bed bugs
- 2/5
Hotel needs renovating. Small, cramped parking lot. Not worth the cost. Early check-in price too high. Bathroom needs serious updating. Toilet flushed but refilled slow and had to jiggle handle or take top off tank and 5ap mechanism to get water to start filling wirh water. The beds were clean and no bed bugs
- 3/5
It’s a beach front motel with no amenities besides an ocean view. The room I had definitely needed some renovation done to the bathroom. My stay was cool until check out which I thought was 12pm, no it’s 11am sharp. Also if you’re not out the room they try to barge in and put you out, or stand by the door and knock and yell uncontrollably. The first time I stayed here was last year and it was a better experience. This place is basically a low budget motel 6 with a beach front view for $200 a night
- 3/5
It’s a beach front motel with no amenities besides an ocean view. The room I had definitely needed some renovation done to the bathroom. My stay was cool until check out which I thought was 12pm, no it’s 11am sharp. Also if you’re not out the room they try to barge in and put you out, or stand by the door and knock and yell uncontrollably. The first time I stayed here was last year and it was a better experience. This place is basically a low budget motel 6 with a beach front view for $200 a night
- 1/5
I drove almost two hours after I got off work saturday night just to get away for one night. Came to check into a room that had a busted air conditioner and a water leak from the a/c vent, they tried to put me in a another room with another water leak just because the a/c was working in that room, I requested to speak to a manager so they end up sending me another property that was 5 minutes down the street Ocean 24 I guess their partner property. They put me in a room with double beds and way smaller than what I paid for, and I had to walk almost two blocks for parking because they didnt have a parking lot on that property. Horrible experiance, this was my first time going throught this mess.
- 1/5
I drove almost two hours after I got off work saturday night just to get away for one night. Came to check into a room that had a busted air conditioner and a water leak from the a/c vent, they tried to put me in a another room with another water leak just because the a/c was working in that room, I requested to speak to a manager so they end up sending me another property that was 5 minutes down the street Ocean 24 I guess their partner property. They put me in a room with double beds and way smaller than what I paid for, and I had to walk almost two blocks for parking because they didnt have a parking lot on that property. Horrible experiance, this was my first time going throught this mess.
- 4/5
Excellent for beach goers ALOT of entertaining things to do on the Boardwalk right outside your your room door facing the Beach
- 4/5
Excellent for beach goers ALOT of entertaining things to do on the Boardwalk right outside your your room door facing the Beach
- 3/5
Bed was super comfy. Everything else was SUPER cheap. Like almost comical. Not super clean. Very dated. Bugs in bathroom. Toilet clogged on our last morning. Had to chase down a plunger. Balcony chairs were white plastic crap. Ice machine out of order. Bathtub leaked and dripped constantly. AC was noisy.
- 3/5
Bed was super comfy. Everything else was SUPER cheap. Like almost comical. Not super clean. Very dated. Bugs in bathroom. Toilet clogged on our last morning. Had to chase down a plunger. Balcony chairs were white plastic crap. Ice machine out of order. Bathtub leaked and dripped constantly. AC was noisy.
- 5/5
Overall stay was great. Staff is friendly
- 5/5
Overall stay was great. Staff is friendly
- 1/5
This hotel needed
- 1/5
This hotel needed
- 1/5
Found dead roaches on the floor, dirty carpet, clogged tub
- 1/5
Found dead roaches on the floor, dirty carpet, clogged tub
- 3/5
The people at the front desk were very friendly but the hotel wasn’t really clean. We came with more than one vehicle but we only got one parking pass per room. For over $400 we should’ve had more. Instead my son had to pay $100 for parking. The beds were not clean, the hallway rugs were dirty, there was mold on the shower curtain and curtains in the room, the plugs didn’t work properly and the tub was dirty and dripped constantly.
- 3/5
The people at the front desk were very friendly but the hotel wasn’t really clean. We came with more than one vehicle but we only got one parking pass per room. For over $400 we should’ve had more. Instead my son had to pay $100 for parking. The beds were not clean, the hallway rugs were dirty, there was mold on the shower curtain and curtains in the room, the plugs didn’t work properly and the tub was dirty and dripped constantly.
- 4/5
The staff is good. Facilities maintenance should go room by room fixing the obvious. Cleaning service should vacuum the carpets & sweep the balcony. Please fix the pool outdoor shower.
- 4/5
The staff is good. Facilities maintenance should go room by room fixing the obvious. Cleaning service should vacuum the carpets & sweep the balcony. Please fix the pool outdoor shower.
- 2/5
- 2/5
- 2/5
Very outdated hotel with dirty bathrooms and carpet.
- 2/5
Very outdated hotel with dirty bathrooms and carpet.
- 1/5
You get what you pay for. Unfortunately I got a room where the shower curtains was stained terribly. It was so discolored at the bottom of the curtain I had to shower with the curtain open. The bed sheets were dirty. The vents where the air blows were filthy as if they have never wiped them before. I never received cleaning services for my room. Please bring your own cleaning supplies as I normally do when staying at any hotel because clearly from this stay, cleaning is not their priority. Just pay the extra $200-$300 to stay elsewhere. I’ve learned my lesson. Never ever again.
- 1/5
You get what you pay for. Unfortunately I got a room where the shower curtains was stained terribly. It was so discolored at the bottom of the curtain I had to shower with the curtain open. The bed sheets were dirty. The vents where the air blows were filthy as if they have never wiped them before. I never received cleaning services for my room. Please bring your own cleaning supplies as I normally do when staying at any hotel because clearly from this stay, cleaning is not their priority. Just pay the extra $200-$300 to stay elsewhere. I’ve learned my lesson. Never ever again.
- 3/5
The stuff was very friendly and accommodating.
- 3/5
The stuff was very friendly and accommodating.
- 1/5
Owner/managers very friendly but place was very dirty..
- 1/5
Owner/managers very friendly but place was very dirty..
- 1/5
The room was nasty all around the shower Leek he told me that it needed painting in the room when actuality the paint was coming off the ceiling
- 1/5
The room was nasty all around the shower Leek he told me that it needed painting in the room when actuality the paint was coming off the ceiling
- 4/5
The hotel was clean and comfortable View of ocean was awesome shopping right across the street with plenty of restaurants to choose from I enjoyed my stay!
- 4/5
The hotel was clean and comfortable View of ocean was awesome shopping right across the street with plenty of restaurants to choose from I enjoyed my stay!
- 1/5
Found a bed bug in the room
- 1/5
The room was horrible when you first walk in you notice the paint peeling off the ceiling there are spider webs in all corners of the room and they have roaches the tv didn’t work Jas to call someone then I had to use 2 remotes the sink was backed up and the bathtub felt like it would cave in at any minute I would never stay here ever booked for 2 nights after the first night I checked out and found another hotel and they still charged my card for 2 nights and now I have to dispute the charge. DO NOT STAY HERE NOT WORTH YOUR MONEY
- 2/5
Overall average. Room smelled of cigarette smoke. Had some issues with bathroom.
- 5/5
They are very friendly an helpfully an don't discriminate against dogs . Which is amazing!
- 1/5
The property was dirty…. Me and my family won’t be staying anymore
- 3/5
It had great beach access but the inside of the room was a different story. The refrigerator had mold in it due to be unplugged. The bed was hard as concrete. Room 115 is what room i was in. They never cleaned room after the 1st night nor did they put any towels or wash cloths for bathroom. Never found ice machine and they said they didnt have the free bicycles. Like i said the beach access was nice. Was it 1500 dollar nice 🤔 no it wasn't
- 4/5
Needs to improve the cleanliness
- 1/5
The rooms weren't what I expected. They gave me a room where there was a noise from the air conditioner or the refrigerator, I don't know, but it kept me awake all night. The bed was terrible. The toilet clogged. I didn't like it. I'll return to Virginia Beach, but not to this hotel.
- 3/5
Hotel was dirty and it smelled really bad
- 5/5
This room was 1/2 the price of the Sheraton or the Marriot or the hilton and I 100 percent preferred it to all of them.
- 2/5
The only reason I wouldn’t say terrible is because of the ocean view. My room was in very poor condition. The toilet was broken, mirror cracked, moldy ceiling, mini fridge frozen over, bugs flying around all night, hair drier missing, used towels in the bathroom from previous guests, noisy location, and the bed was very uncomfortable. I left after only one night because I couldn’t stand to stay another night. I would not recommend this hotel to anyone.
- 3/5
It’s a hotel room. Don’t expect anything more. It’s old and out of date. Ice machine is broken and unplugged. Shower at the pool is cut off and not working. Beds are average at best. Stains in the shower. Still, it was not terrible, just not very good
- 5/5
great time
- 5/5
The room itself was clean and comfortable and we could walk out the patio door to the beach. I would stay here again.
- 2/5
Rooms dont look anything like pictures. Ice machine not working shelves missing in bathroom tv had no connection dude changed tv then that lost connection. Mirror definitely not cleaned. Made me wonder anout the rest. Will be a last minute room if ever again. Price was definitely to high for the looks of the room
- 2/5
Charged a resort fee before we could check in!!!!!!!
- 1/5
Floors dirty,tile sticky, toilet seat un hinged on one sied, toilet seat disconnected from tank makind toilet wobbly, bed frame wood part missing veneer
- 1/5
Upon arrival from the parking lot the hotels condions were poor. Rooms on the First Level have bugs bugs and more bugs. The insects were insane. Bedding was soiled. Couldn't stay a night in the facility
- 5/5
Great location its an older motel but room was very clean and right on beach and boardwalk. Staff very friendly. But was disappointed at no breakfast, coffee only in room and no ice machine
- 1/5
Who knows how long the sausage was left in the microwave, blood stain on my sheet and no toilet paper or towels? Did they even check the room?