La Quinta Inn & Suites by Wyndham Virginia Beach

Very pleased and close too everything

For a quick getaway, it was perfect.

Nothing unique about this property. It was very dirty. The only positive was the beds were comfortable.

Good

Great Value in Virginia Beach!

I believe the employee that check is in was Tanya! Super pleasant and very helpful. Only complaint is the bathroom was a little small. Had to shut the door to use the toilet. Other than that it was super clean. And location was great! Oh! And 1 complaint! We waited for an hour for housekeeping, they didn’t come. We had to leave and left the do not disturb on the door. When we returned the items we were waiting for were on the bed.

Close to beach it was nice Nothing it was great

Exceptional

Muy original

Exceptional

Very good breakfast choices.

Good

Bad

Hair dryer is extremely dirty and does not work.

Exceptional

Superb

Passable

Good

Honestly nothing Everything

Great stay with family and kids

Exceptional

Exceptional

Had to walk the whole building to get out

Superb

The oceanfront The front desk person. So I booked a stay for 2 nights. But I needed a little extra time today for check out. So you can go on there website and request for a late check out which is 1:00 pm, an extra $15 the other is a la t e, late check out, which is 4:00pm for$55 dollars.. so i needed the late late check out. I messaged the property and it said when its approved they'll let me know. That was at 4:15 this morning. And at 11:00 it was still pending. So I went to the front desk. She said oh no you weren't approved. Well there's no where it says that.. she said and we're booked up anyway. Ok well that's not my problem, then you should keep your website updated. And I told her what times and how much money for each. She said we'll. Ive been here 13 yrs and ive never seen that.. we dont offer that you must have gone on Wyndham hotel there site. So basically she she's i dont know what im talking about. And I showed her it was there hotel. Then she apparently didnt want to admit she's an idiot, and knows nothing about the company she's been working nn g for for 13 yrs. Point being I didnt want to be right or wrong. Just respected. And there was none. I dont appreciate being treated like im dtuiped or talked to like im a problem telling you the issues im having with your hotel. We've stayed there before. For 40 days to be exact. And she was above the rudest, non communication just flat out disrespectful person ive ever seen there. So if you go there just becarful cause she'll talk to you like she knows everything

Housekeeping was excellent The smell of animals and not enough blankets

Exceptional

Very good

I loved checking in with Tonya That Bill the maintenance man was no longer working there. We looked forward to seeing him each year.

breakfast was good. room was subpar TV small. toilet broke

Exceptional

The breakfast was good and employees were polite. The bathroom ceiling was leaking and water in ceiling receptacle. The beds needed new mattresses. No hairdryer. Dog poop on sidewalk. Sadly of all I have stayed at this one was the worst. Corporate needs to invest for improvements.

My partner and I go here all the time. We really enjoy how close it is to the beach and always at a affordable price.

Parking was nice, location was great, was a pleasant stay.

Great hotel , clean and very friendly staff. I loved that it was right on the oceanfront and beach access! Al ot of restaurants and stores in walking distance!

No vents in bathrooms but room felt humid Continental breakfast included Parking is at an additional fee not mentioned anywhere Only one elevator at on end of the building Courteous staff

Suggestions on breakfast..alot of people don't eat pork..a rotation would be nice.

No fruit at breakfast

Superb

Good

Bathroom door wouldn’t shut, entrance door was sticking and maybe loud snap or pop sound when it opened. Exterior entrance door near pool didnt operate

Good location Bathroom door wouldn’t shut, entrance door was sticking and maybe loud snap or pop sound when it opened. Exterior entrance door near pool didnt operate

I honestly have no complaints,except that I could not figure out where to hang my clothes. Everything else, excellent. Absolutely loved bringing my little dog. And breakfast?? Off the chain, except for just a little more fruit? Not an early eater, soo fruit is go to thing. Saw only small apples. No fruit at breakfast

clean

This is my second time staying. The staff is very friendly. The room I got was fantastic and fairly priced. I was super ecstatic to learn how spacious the bathroom was. I absolutely loved my room. I definitely would try to get that room again.

Too much noise

Too much noise

Poor

😊

Staff there helpful but there not smiling and rude and not accommodating like all the front desk we talked to eveny friends is disappointed talking to them

Superb

There’s no room service until your third day there so asking for towels and washcloths was daily, which they seemed to not want to give. Great location but the overall hotel seemed run-down. During breakfast on my first day no one was monitoring the breakfast area on the second day, there was kitchen staff who had a woman following him and me everywhere we turned. Felt more like monitoring than helping or assisting. Very weird vibes here. Not the Laquita culture for sure. Hope they do better.

Exceptional

Exceptional

Love the fact that the floor I was on had multiple dogs and workers came down the hallways spraying it so it didn’t smell like animals .

Our non smoking room reeked of cigarettes. I wish I wasn't so tired when we arrived after 11pm or I would have demanded a different room. The a/c was left on at 61 freezing degrees, not fun to try to wind down in an icy room.

Poor

How close it was to the beach.... The room did not smell to great, the amity was not full. Room trmp was hard to control. The breakfast was not very satisfying nor did you have a wide variety for chosen. The elevator was very slow and the buttons did not light up. There was broken doors and was unable to have access to the pool.

The hotel is dog friendly and you have to pay for parking.

Tory kitchen staff excellent service and Manager Tanya very hospitality

Pleasant

Melinda was awesome!!! She was very accommodating and friendly with my very inquisitive daughter. She gave her colored pens and even played Eye Spy with her. The entire staff was amazing and I absolutely appreciate the effort.

Exceptional

El ascensor demasiado lento y su llegada a el demasiado lejos

Very good

Great stay

Good location

Parking was good and breakfast was nice!

Exceptional

The check in was smooth and the receptionist was very pleasant and professional The pool was closed

Stone’s throw from the Boardwalk, nice and clean, although they should just comp the parking for guests since they already charge you a premium rate for the location. I will stay here again.

Breakfast

Location The staff , breakfast was to be included they ran out, dirty

when visiting Virginia Beach.

Continental breakfast was terrible. They didn’t clean the tables after customers had breakfast. The rooms never got freshened up. The noise in the hallway sounds like it’s coming from the room. Toiletries were not up to par. The little bar of soap can’t barely cleanse one person. The room , the hallways are dark. There were dogs everywhere. We felt like we were at a doggy daycare. I’m allergic to dogs and I wish they had mentioned about that place loaded with dogs and them not cleaning the rooms everyday with all that dog hair everywhere that’s unacceptable.

Nice. 3rd floor had a extremely bad odor.

Pet friendly and parking

Staff nice. Ample parking/ Elevators little squeaky but other than that everything was nice.

Paying for parking, incorrect info about the amount that would be held on my card was told $25 and when we got there it was $50

Breakfast was good. And I like d the central location. Tree trimmings limbs left outside my window.

Breakfast was good. And I like d the central location. Tree trimmings limbs left outside my window.

The staff was friendly, and the hallway smelled a bit. However, the room was nice. Unfortunately, the pool was closed, and the website didn’t mention it. The tub wasn’t draining properly, but the water eventually drained after a while. It’s only 2 blocks from the beach which was very nice.

Front desk was not professional. Did not greet me, just say there and said nothing, I had to initiate. One clerk was making fun of other guests, question extra parking fee then she was making comments to other employee that this is a resort of course you are going to pay for parking. I don't recall it bench advertised as a resort and the condition of things is not my definition of resort. Tub drained very slowly. Back doors by pool broken, not sure if the pool could be used. Again, NOT a resort. No poo bags at any station you pay extra for dog fee this should be part of that.

Very clean closet to attrasctions

Very good

They had Bed Bugs!! Not happy at all. Full amount of stay was refunded

It was clean and the breakfast was great We were just there one night and it was a good experience

It was clean and the breakfast was great We were just there one night and it was a good experience

Good location.

It was in a very good location. Not super loud at night, but still in a great area to walk to so many places ! The elevators were a little wonky sometimes but nothing to serious.

Superb

It was in a very good location. Not super loud at night, but still in a great area to walk to so many places ! The elevators were a little wonky sometimes but nothing to serious.

Love my time there. Staff was friendly. Breakfast was fine. Room was clean.

We stayed at this hotel for a one week celebrating our anniversary. Location is very good just a few minutes to the beach and boardwalk and grocery store. Front desk Destiny was nice, friendly and helpful. Room was clean and comfortable. Housekeeping staff were nice, any time you can change towels, linens, get extra coffee packets, etc. Breakfast was included, it was very handy. Unfortunately the items were very limited, but the good thing was - coffee was all day long and vending machine has lots of varieties. Price was right. I will recommend this hotel.

Clean room, friendly and helpful staff

Great local shopping

Good location Breakfast was adequate but chaotic

Very nice close to beach

Very nice close to beach

Clean, large rooms! Easy check in and out. Good location. We would return.

Room was nice and clean

Everything N/A

Clean room mad that the lady at the front desk made me pay for parking and I’m military

Had a really great stay and great price. Very comfortable. Staff very helpful. We loved this location as well! Can easily walk to many restaurants, bars, shops, and the Boardwalk. Would stay again!

The only staff that was professional was housekeeping the front desk manager was very unprofessional, told me I was complaining when. I asked about the things I booked and I would like to contact someone from their corporate office in reference to this The front desk manager and how racist and nasty she was to myself and my children

Exceptional

The only staff that was professional was housekeeping the front desk manager was very unprofessional, told me I was complaining when. I asked about the things I booked and I would like to contact someone from their corporate office in reference to this The front desk manager and how racist and nasty she was to myself and my children

Luckily they gave me another one but still I think it has to be with the pet friendly stuff.. idk if it was dog pee . Staff was helpful tho

Toilet leaked, room smelled moldy. Elevators old and shaky, beds were very uncomfortable. Tv service was intermittent at best. Lobby was clean and nice but the rest of the hotel wasn’t even close.

The experience between booking.com and leaving me to sleep in my car. Will never use this site again

Hotel was nice and clean. Staff is very good. Just do not like breakfast.

Passable

Very good

Location and the rooms No water bottles or refilling water option

No water bottles or refilling water option

Exceptional cleanness, staff and overall stay was fantastic. Great location

Very good

The hotel decor - carpet, paint, furnishings, were quite worn. The hotel was also very loud. The staff were very helpful

Pkg (paid) was convenient & hotel is pet friendly which is a plus. Breakfast was good & provided lots of options. Some items usually in room were missing (body lotion/bathroom cups) but otherwise good. Would recommend this spot.

Good

Exceptional

There was not a variety of breakfast options and had to ask multiple times to have rooms cleaned.

Room wasn’t too clean. Shower curtain was dirty and short black hair on my bed

They overcharged ruined trip

Nothing. Stinky

I give it two stars since the cleaning and change of towels and sheets are essential during a stay, I was in the hotel for two days and the cleaning staff did not arrive even to change towels or sheets much less cleaning, otherwise it was good.

was told of parking charge at check in...no cleaning of rooms happened.....shower curtain was covered with mildew.....

Clean

I didn't eat breakfast. The attendant was very kind and helpful. He made sure I had everything I needed and treated me with respect and dignity. He treated me just as important and valuable as the other guest. The room was great although it already had some issues regarding the paint on the wall and headboards chipping. There was paint chips missing from the doors and showers. In addition there was too much adhesive on the seams of the showers and drains. There was also a little stain on the couch.

The carpet was so sticky that you couldn’t walk on it without feeling sticky. The parking lot was full of trash people were throwing out of their cars.

very bad! There are bed bugs in the bed!!! Don’t stay here!!

location The bed it felt as if something bit me while I was sleeping my son said he felt something crawling up his back there were not enough blankets my bed only had a sheet no sausage at breakfast only watery eggs and continental items the staff was friendly but not helpful.

Convenient location. This is beyond the control of the property that its owners, but the noise level was crazy.

Decent rooms, elevators are sketchy, fitness room was decent could be better, free breakfast had options but no syrup for waffles, only complaining about that because I ended up wasting half because I didn’t know ahead of time. 2 min walk to the boardwalk/beach. Starbucks in the Harris teeter next door. Great walkability.

The property was within walking distance of many things to do. The rooms were clean and it had a nice size gym. You have to PAY to park there and that was unexpected.

They didn't mention the pool is closed. No none pork options for breakfast. Eggs was hard overly cooked. No variety for anything. Shower head to be replaced. Bathroom shower door was broken and falling apart

The location My car got hit in the parking lot and damaged, the hotel told me they could not help and there were no cameras in the parking lot.

?? ??

Everything Everything

Pool out of service. It was ok overall.

It was very noisy, alot of kids and teenagers running around slamming doors etc. Didnt get much sleep.

We checked in and I told them my husband was coming later and they said that was fine and I paid the fees. When he there, they made us move his car at 2 am to a 24hr lot saying they could not give two passes to one room (not during peak season or it being crowded and we offered to pay) they said no and made us move so we did and paid 90 at a parking deck and at the hotel with me having to go get him from the lot at 2am because they refused to sell us a parking pass

The room was clean and as described. The one staff member got very overwhelmed when several people were checking in at one time. Environment was very loud all night with guest and dogs barking that were staying at the hotel.

Parking was secure. Its surrounded by so many shopping centers and the beach is 2 blocks away.

Just OK. Nice staff but breakfast room was yucky.

Parking was expensive, room was clean, no conditioner

The sink in the room had very low water pressure along with the shower. Also, the shower was stopped up with water; I will not return to this hotel. I was totally disappointed at may stay.

Everything worked out well. There was a $15 parking fee that I overlooked before booking.

Everything was good but the fact they charge for parking in the same property as the hotel and it doesn’t say anywhere they shouldn’t charge for parking if you are staying there . Room was clean

Parking was easy and secure, very pet friendly, Great staff. Close to the beach and food. Easy highway access. Great place if you have a pet and need a place to stay

The employee at front desk charged me $8 cash for parking. When we left and came back there was no parking, so I went inside and ask could the cones be moved so I can park on the lot since I paid for parking. The night shift employee looked at me like I had 2 heads and asked who charged me for parking. Come to find out he was supposed to charge me, my room carpet smelled like feet, and I was next to a room where the people had a dog that barked all night and morning.

The room was very clean. Parking wasn’t that bad but it wasn’t the best either. The beach was 2 blocks over so that was a plus. I definitely would book here again.

Breakfast was very good, staff was very pleasant - from maintenance to front desk. Room was very clean and had convenient electrical outlets Small freezer compartment to refreeze coolant packs. Some asphalt was sprayed on my car even though my car was three spaces away from the parking lot resurfacing.

Walking to restaurants and bars One block off the ocean front Clean Swimming pool Continental breakfast with eggs sausage bread options waffles coffee orange juice right now it's going till 10:00 a.m.

Didn't eat breakfast because we had to get on the road. We expected breakfast hours to be earlier. Like pet friendly Arrived at 3:30; PM. Had to wait in the lobby for almost an hour because our rooms were not ready. Desk attendant offered no accommodation.

nice

Enjoyed our stay

Having a broken one cup Kerig for anything above 200+ people staying there is insane. Like insane! Go back to a coffee pot. The broken kerig took twice as long to brew one cupthat it would to brew a full pot!

The property was very clean, especially considering that pets are allowed. The check in staff member (older woman) was welcoming, which made for a great first impression. However, the check out staff member (thick lady) at that time was not as friendly.

The hotel was smoke free and our room reaked of cigarette smoke. The previous occupatant stole the HDMI cord from the TV. Staff did come to fix the TV right away.

The continental breakfast was horrible. A small sign on the wall wasn't noticed until you stood waiting for your waffle to cook and happened to look up. The sign advised no sausage or bacon (to go with the eggs) and no syrup for the waffles! I would have thought there was a petty cash account to handles issues like this, especially when there's a full grocery store across the street! One guest left to buy some for everyone else to use. The area to get your food was not kept clean. What food was there didn't look fresh or inviting.

The location of this property was the saving grace for our stay - only a block away from the beach, grocery store right behind the property, a walkable to many activities. Having breakfast in the lobby was nice, even with the limited options. There were a lot of little issues. The one elevator had damages along the bottom walls, a broken locked door that clicked as you went up and down, and the lights weren't working so we never knew which floor we were passing. As for the room itself, the drawers to the dresser were visibly broken, there was water damage in the cutout where the mini fridge was located, the mini fridge itself had cracked shelving. The shower did not drain properly, and when booking I was unaware that the pool was not yet open, a minor inconvenience. The free WiFi is non existent. We had plenty of activities during the day but I had to repeatedly turn off my WiFi to look up local area attraction opening times. Again, a minor inconvenience but adds to why we wouldn’t stay at this location again.

Great place

The entire facility was very clean and well stocked. Breakfast had various selections. Staff was helpful and friendly.

Yes plenty of shop and food places

The whole process and stay

A lot of maintenance in the hall areas

N/A

Good food close to beach Hotel is old needs plenty of help

First

Areas were average, some seemed to need more care as not new. Staff is friendly. You need to call for room cleaning otherwise they won’t come to make your bed/clean. They did not say anything at check in.

The parking lot had a fence. It was kind of close to the race finish line. There wasn't much we liked about the hotel or the facilities. For the price the accommodation were seriously lacking. I wont be staying there again. there was black mold in the shower and soap scum through out the shower and bathroom. There was rust on the light fixtures. My wife refused to use the shower in the morning. I was in town for the marathon and the staff refused to accommodate a late check out. I spoke to other guests and they said they were able to check out after the race was over. The bed was lumpy the towels were grey. there was black mold on the wall near the AC unit and a horrible smell was coming from it.

After our second day we called the front desk asking why our room wasn’t cleaned. We were surprised to find out that we needed to request our room cleaned. We were in Virginia Beach for the marathon. Our garbage container was overflowing. Front desk said someone would clean the room and they never did. Poor communications and customer service.

Good location The TV only had cable. They had the Netflix app but you weren’t able to connect to it. Also, they had the feature to connect your phone to the TV but only YouTube worked and every five seconds it had to load the next few seconds on the show.

Great stay for a youth sports event weekend. The hotel was clean, in a good location and cost effective. Staff were pleasant when I interacted with them and breakfast hit the spot each morning. I’ll definitely stay here again if in the area.

Elevator was a little iffy & far from check in desk. Other than that I didn’t have any issues. Great location to the beach & surrounding food spots

Great location and very convenient to restaurant and grocery

Convenient location.

This property has the potential to be great. It is in a good location for an off-strip hotel. Convenient and in walking distance to restaurants, shops, and the ocean front. The lobby is nice and there is a breakfast and sitting area. The elevators are not convenient to the lobby and they are slow and there was only one, also used by cleaning staff making the wait longer. The room smelled like heavy nicotine/smoke. The hotel claimed to have smoke monitors in the rooms but I didn't have confidence in that statement, which they were sure to include in check-in documents. Other than that the room was clean and had a nice view of Pacific Avenue hotels and businesses. I would consider another stay here but I would not expect to encounter the heavy nicotine smell in the room. The desk staff could also use some attention to detail when dealing with customers; they were not rude but they missed the mark for a high quality first interaction. A nice lounge with beverages and small plates would also be a nice addition to the first floor space at the further end of the hotel. Other than that this hotel has high potential. I would also be more than happy to talk to management staff about my experience and review.

Staff was great. The breakfast was amazing, plenty of options. Room was clean and the bed was comfy!

Close to the beach. Nice pool staff was very helpful they where a pleasure.

Not bad but the area itself is pretty bad

Yes

This hotel had everything we needed for our stay. Close to the beach and walking distance to shops and food.

Great location and staff!

Clean room

Great stay! Free parking, hotel was clean, hot breakfast was very good, staff was very friendly and helpful, and our room was very nice and comfortable. The location was great...very convenient to everywhere we wanted to be. Truly a wonderful stay!

Room was nice, good breakfast the staff is nice, welcoming and helpful. Liked that they had a small fitness spot. Beach and pretty much everything is within walking distance a few blocks (under 2 miles at most)

Hotel was beautiful, clean, friendly

clean, efficient. appreciate they take pets

Room is clean with no odors Close to everything needed

Lukewarm water for a shower, not able to connect to television to Netflix due to a bandwidth problem, heat was inconsistent, buffer breakfast had minimal fruit choices and no GF options, wake up call never came despite asking for it and being told it was all set, keys were decoded and I couldn’t get into my room.

Room was well worn but clean. Noise in the hall past 11 pm, seemed walls were thin.

The hotel stinks like piss abs the key kept constantly not working I wont stay again

Needs updates. Staff was nice but the beds, pillows, and elevators need to be upgraded. You shouldn’t get in the elevator and hope it is going to work appropriately. Also the room keys need to be upgraded or be newer.

Very clean hotel

Very smooth process with checking in, especially with having a service animal! Staff on each shift were all very friendly, polite, & helpful whenever we needed anything! That says a lot, as I am a local here, and needed a place to stay due to the storm. Definitely recommend for all SA, ESA, & regular pet owners!

We like staying at La Quinta. In Virginia Beach, the staff was outstanding, breakfast was delicious, and the location was perfect.

The front desk staff were all friendly, the room was clean, and the location was great. My issue was with a specific male staff member who entered my room unannounced. This was a girls weekend trip with my 2 grade school daughters and it left us feeling very uncomfortable for the rest of the stay. I understand everyone makes mistakes, I just wish he would have knocked before swiping his card and entering.

Clean hotel and professional staff

Clean room. Great Breakfast. Courteous staff

Everything was great other than the hallway smell and the water wouldnt heat up

Vyron and Deepa were fantastic! Customer service was on point with everything. Breakfast was good and the rooms were clean. I will recommend family and friends to this hotel!

We will be back

Very little hot water

Clean room and friendly staff

Dogs barking at night smelled like cigarettes in hallways and we had roaches in our Room we had to leave sorry but hotel needs a change of policy on dogs. it felt like people were living there not on vacation mode. Sorry for the bad review I hope you can turn it around

Ok

Wouldn’t come back here. Hall smell like a dog pound,(they are pet friendly)however there should be a section or floor for people with pets. There are people that are allergic to cats and dogs. Also the slamming of doors throughout the night was ridiculous. I also recommended a family member to stay there and they left after the first night, cause they encountered roaches. If I would have seen any I would have done the same. Management will definitely need to get a handle on these matters sooner than later. 👎

It was fine

Room was clean and very nice. Close to the beach as well

There was someone’s hair in all of the towels & there was some dirt under the sheet.

If I could give zero stars, I would. The place was so filthy that we couldn't stay there. There was dirt and mouse or rat droppings on the sheets. We told the person at the front desk who said he would come to the room in a couple of minutes. I had to walk to the front desk to let him know what was going on because the phone in the room wasn't functioning. He never arrived. Instead, he later called on my cell phone to let us know that clean sheets were available for pickup at the front desk. In other words, we would have to change them ourselves! No effort was made to move us to a different room. We decided to leave the property and stay at another hotel. I called Travelocity and Quality in customer service to report this and ask for assistance with getting a refund. They both said that the manager would have to agree to a refund. He refused.

The air was fine. We went in the winter so no beach visits

Room was clean. Staff was friendly. Shops were close by. The breakfast was very poor. The eggs were hard and the coffee was not good.

The towels were full of tiny hair and were not usable. The bedsheet had stains too. The staff is busy doing their personal stuff and are not attentive.

Elevators were in need of service- lights indicated floors weren’t working, dirty

Loved the evening and overnight desk attendants.

Staff was great but hotel was dirty and smelled like constant marijuana. Non smoking property and people are smoking inside the building and outside

Something else

Location.

My room was clean and everyone from the front desk to back of house had a smile as their greatest accessory. The hotel itsself was a nightmare. As soon as we entered to check in, a very potent and distinct smell or Marijuana lingered over the lobby. We disregarded this at first provided it may have been aftermath from another guest. But this was the start of the stink journey. As we walk through the hallway and make our way to the elevator, we were smacked with an overwhelming sewage odor. Luckily this did not effect our floor (3). However, someone must have ignored the many signs stating the rooms are "smoke free" because I practically developed black lung with how much it smelled like tobacco in our room. The staff did a great job having the sewage cleaned up quickly. They were kind and accommodating by assisting with our room when the key did not initially work. A front desk worker (I unfortunately do not recall her name) was extremely pleasant my entire stay and escorted us to the room to ensure the keys were working properly. So, biggest plus: dog friendly, decent breakfast for the price and helpful staff Negative: pretty much everything else

Polite staff, and my room was really clean

Everything was great friendly staff cleanliness of the room only thing make sure the keys continue to work they didn’t work after we first entered the room.

Very clean, comfortable bed, though I think the 15$ parking fee/day is outrageous

Good price for the accommodations. Would definitely recommend this hotel. The staff is friendly and helpful as well.

Heat blows cold air and when it was brought to the attention of the rep at the front desk nothing was done about it. Trash bags in the hallway, poor insulation so noise travels from one room to the other, very poor staff response and attendance

I wont book with them again

Book for 3 days left in 2 days they didn't give me a refund. Also they don't clean there rooms daily. You literally have to put in a 24 hour request.The service sucked.

Bed had stains, room smelled like pee, we asked for a new comforter and sheets and were told that they didn’t have any

Hallway was a little noisy but great stay with out pups

The staff was top notch

It was nice and quiet and a clean place would come back again

I always come here. I love that it is pet friendly and easy check in.

The staff there was a front desk attendant Malinda who was very condescending and rude to me. I didn’t know about their policy about no cash app cards because every other hotel stay has taken them. She acted as if I was dumb. When I came back up after moving money back to my debit card I went to another desk attendant to get better service and she stood next to him whispering to him. I did ask as to why she was there and she said because she originally had me-I stated to her that she was rude to me and so I came with someone else. Monty started off pleasant and as soon as she whispered to him he became VERY rude. The GM SAT there at the third computer and listened to the exchange. I had a friend who was checking in with me but for another room who used a PAYPAL card and was given her keys with no problem. MONTY stated to me that PAY PAL was not to be used for this transaction. On the day of checkout Malinda was there-I work overnight and when I came in at 6am my room key was turned off. My key sat in my car with no electronics in a cup holder while I worked. She stated to me don’t you checkout today and I said but it’s 6am I don’t checkout until 11am. She reluctantly turned my key back on. The rooms were clean and everything was good besides a shower curtain but the room attendant fixed it very quickly.They were very nice and respectful maybe the housekeeping needs to be front desk. There was also a lady there named Tonya who was wonderful. Malinda and Monty are horrible.

Melinda at the front desk was phenomenal !

Clean rooms, excellent service, and an unbeatable location— short walk to grocery store the beach and restaurants FREE PARKING!!!! I highly recommend this hotel for any business traveler or family.

Very nice stay

Housekeeping used sour mop water. Smelled bad

Clean room, spacious, friendly staff,super easy check in and check out; good area and free parking

It’s not clean

Rachelle at checkin welcoming and helpful.

I’ll preface this with we were in a pet friendly room but that shouldn’t have mattered. The room was disgusting, smelled like it hadn’t been cleaned in weeks, and there was hair all over the bathroom. The bed didn’t appear to be freshly made. Just an awful experience.

Very clean room. The heater was a problem. When I turned it on hot air would come out, but then it turned to cool air. So I just turned it off and the room was cold.

Ants and the room was dirty

It was ants everywhere the bathroom was dirty

I really enjoyed my stay here. I visited in the off-season (November) and thought the hotel was very quiet and comfortable. Just a block away from the beach and everything VA Beach has to offer. Highlights: Location, comfy beds, waffle maker/ Free breakfast, quiet housekeeping, friendly staff.

Very clean room and comfy beds! The location is amazing... just one block from the boardwalk and everything VA Beach has to offer. I would definitely stay here again.

Friendly staff, clean room, & a block from the beach.

The hotel was what one would expect from a mid pri point. The bed was a bit soft for my liking, other people might find it better.

Room was nice. Didn't like the shower. Parking was great. Breakfast was good. Staff was courteous.

Lovely room, nice wall pictures, fresh paint, good smell, nice view

The only problem we had was an unattended pet barking loudly near our room. We were treated very kindly and respectfully and moved to another floor.

plenty of parking Easy walking to restaurants and bars Couple blocks off the beach Swimming pool Breakfast and coffee included Breakfast consisted of cereal, fresh made waffles, fruit yogurt bagels cream cheese sausage potatoes and eggs

Good

Just average hotel.

Friendly staff. clean room , quiet. Comfortable bed.Senior friendly, Good breakfast.

Room was clean and smelled great. Great location!

Super close to the beach right across the st parking on site breakfast included clean rooms nice staff n affordable the elevator was a lil sketch but it was fine

Very nice

I was disappointed that the only water dispensers were in the workout area and breakfast area. The ice machine did not include a water dispenser. Water bottles were not available for sale. Also some breakfast options were unavailable an hour prior to end time. Tea bags were also limited and unavailable outside of breakfast time. English and Caribbean peoples enjoy a cup of tea in the afternoon and often before bedtime. On the plus side the hotel is less than 5 minutes walking to the boardwalk/beach/shopping and restaurants. and the parking lot is,large.

My dad stayed and said he was offered to stay in a room initially and wait while the maintenance person took their break as required because the bath tub nozzle came off and cold water was shooting out of the wall. He did have to ask to be moved to another room but had no issues with the second room.

Great place to stay.

Pleasantly surprised! Front desk & checkin was great. Room was nice, clean, roomy with a recliner chair, micro & fridge. Bed was comfy, bedding fresh & clean, bath towels were good quality, bathroom was clean. Only complaint was the tiny bathroom, but countertop was roomy & shower was a step-in. Just difficult to close the door due to proximity of the toilet. A "pocket" door would have been a better option...parking was also a great perk...plenty of parking & short walk to boardwalk. We could even see a bit of ovean from our room...Again, pleasantly surprised!

Clean room

The room was dirty, the staff horrible, total disappointment

Beds were comfortable, carpet seemed clean but every crevice and crack was stained, dusty dirty or moldy in the restroom. Even the ceiling.

Breakfast was great. Walkable to beach. Easy drive to Neptune Festival and restaurants.

Clean room

Good place

Very good

Overall our experience was good. We were somewhat disappointed that our room windows were not clean for a view outside and chagrinned that the coffee cups provided at breakfast leaked before I could get them back to the room. I made a mention to hotel personnel the towel rack at the bathroom basin was coming off the wall .

,

Loved it

After driving 14 hours, we just needed a place to sleep. The smell in this hotel room was gross. It smelled like a mix of cat pee and mold. And the bar next door played club style music until 2am. Do not recommend. Spend the extra $50 for a nicer hotel.

It can be cleaned better it was a little noisy but it wasn’t a bad stay

The property appears to be well used and shows its age poorly.

Good!

Short walk to the beach great location

Our room was pretty filthy, dusty, and needs some serious cleaning. The pool was closed which was something we chose to stay there for only to find out it was closed. The other guest were pretty noisy during the night. Our bathroom needed recaulked and there’s a parent dirt and an extremely cheap shower curtain. Our television barely worked, bedside table lamp outlet didn’t work, and the refrigerator made noise all night. Staff was friendly though and the bed was actually comfortable.

I didn’t like anything about it… the bathroom was extremely small and wasn’t clean well… The breakfast had no non pork meat options. No outside seating… just a poor experience

The La Quinta Property is very convenient to the ocean front and other shops and dining. Easily accessible. Paying for parking is questionable. Should be able to provide license plate info and given a pass. Anyone without a pass can be ticketed or towed. Elevator needs some maintenance and needs to be cleaned. Slow and smelly.

The hotel was nice but the only thing that I didn’t like was that they charge you for parking. I feel that if you’re staying there free parking should be included.

Shower and window curtain broken. Television offered ChromeCast, which did not work.

Pool was closed with no prior notice. Parking fees are hidden and not transparent, and the spots are too tight. Breakfast options were spotty or not replaced when empty. Bed sheets had blood stains, furniture was broken, ice machines didn't work on most floors. Elevators floor display panels not operational, they did not stop on every floor, panels inside the elevators were loose, elevators dropped about an inch after entering. Faucets sprayed water everywhere when turned on.

Breakfast options weren't the best. Also tv has lines through it making it unpleasant to watch.

My day was canceled as soon as I got there to check in. I travel seven hours with my family and a seven month old baby. We were extremely tired and weren’t able to check in with my booking. I will kindly ask for my money back. Please cancel my transaction. I got charged and I didn’t get to stay.

Bed was extremely uncomfortable, need to update mattress. Charge for parking during off season is unreasonable. Showers have no shelf's for shower needs.

It was clean will stay again because I can bring my dog and the price is decent being so close to the beach. I did see blonde hair on the door. The shower was decent. They needed to mop the floor more from the pool. It was always wet and slippery. They could use some new mattress on the bed.

I was nervous about possible disappointment after reading several previous reviews but honestly sounds like a completely different hotel than the one I experienced. The staff was very friendly and accommodating to myself and my two dogs. We got a room on the ground level floor at the end of the hall for quicker exit/enter since I have dogs and it was a huge suite, definitely was not expecting that! Just based on previous reviews, I checked the sheets and floors for cleanliness and everything looked great. There is a very small square “grass” patch in front of the hotel with a dog disposal trash can and poop bags. However this section is extremely small, barely has any actual grass growing, and was filthy littered with trash, making it unsafe for my dogs as they could step on something or put something in their mouths. That is my only big concern and complaint. As a dog friendly hotel, I would like to see some clean up and a larger section for dogs to relieve themselves. Otherwise, all else was good and it was a very nice stay.

Rooms should have working refrigerators and working on site cameras. Booking a room should include all of the amenities that are advertised…

Great weekend at the La Quinta Inn in Virginia Beach

Dirty. Filthy. No Customer Service.

I love it, it's very pretty, the best thing is that they accept your pets. I've been in that place for 3 years, very good, close to the beach, restaurant and everything you want, fun and many more things.

Room was dirty second room I went to was dirty as well. Front staff a gentlemen whose names starts with a M was ABSOLUTELY DISGUSTING and violated my privacy rights when it came to me having a service dog. I had to pay money to go to another hotel that was great from service to cleanliness. Melinda was nice she helped me the following morning when I went to speak with a manager who was not in as of yet. Property doesn’t have a manager in site a night which I felt was odd I have never been to a property who does have.a manger on site at night. I would NEVER stay or recommend this place to anyone. I am still waiting on my refund.

Room not clean. Everything was broken. Never again.

The staff was nice but the people who stood there were loud and one man made my daughter feel a little unsafe drunk and hallway smelled of weed. The pool was tiny. I wouldn’t stay next time I go to Virginia.

Breakfast n the kindness of staff cleanliness

Elevator is a death trap breakfast is well below average roosm were clean but is outdated stayed for 3 nights couldn't get the room cleaned even after requesting. This is a 2 star motel at best.

It was a nice hotel. A little disappointed when I went to take a shower and the shampoo and conditioner bottles were completely empty. Also had to deal with a bathroom door that kept getting stuck the while time we were there. The pool was nice and never really crowded. Loved that it was a block away from the beach.

No towels and bath clothes were in the room…. The breakfast buffet ran out of everything before breakfast hours were over…

The people were welcoming however there was hair all in the bathroom. Instead of changing our room or taking something off they just cleaned it . . They didn’t provide clean towels or room service

The parking charge was a surprise on arrival. We stayed here last year and there was no charge for parking. The property was clean. However, the bathroom felt like it wasn’t planned very well. The door wouldn’t open all the way hitting the toilet and making it incredibly inconvenient and frustrating to use. Otherwise the staff were very friendly and helpful. Breakfast was full every morning and well maintained.

Horrible experience do to black fun

Clean, comfortable, and affordable. Close to many places, walking or driving

The service that was extended to me while i stayed at your hotel was PHENOMENAL to say the least. It was like if i had ANY concerns Ms. Tonya bent over backwards to accommodate me. Every one of the staff i had the pleasure of coming into contact with was awesome...THANK YOU SO MUCH

The property is very close to the beach however the hotel needs a lot of work. The elevators seemed in need of numerous repairs and felt unsafe. We checked in at 4p but were placed in a handicap accessible room that we did not ask for. The bathroom sink faucet was missed a cap which caused water to squirt out all over the countertop. My husband had to brush his teeth daily using the bathtub. There were no bath towels in our room when we checked in so we went to the front desk to request 4. They gave us 2 bath towels and 2 very small/short towels. The toilet did not flush appropriately. We had to flush it 2-4x to get waste and toilet paper to go down. The tv had numerous black lines down the screen and would time out after a few hours of viewing. The bed was not comfortable at all (very hard) and the bed pillows were just as bad. We overheard other guests complaining about the hotels accommodations as well. If you can afford to, spend a few extra dollars and stay somewhere else.

Personnel are very polite and helpful

Pet friendly.

N/A

We arrived at 7:30 to a line of people trying to check in but was told there were no rooms cleaned or ready and to come back in 45min-1hr to check in. Once we got a room it smelled heavily of cleaning products and there was only 1 bath towel & 1 hand towel. There was also mold on the bottom of the shower curtain and the microwave was missing the plate that spins.

We have stayed at other La Quintas and many other hotels, and this really was the worse experience ever!

Great experience. Beds were comfortable, location is impeccable for the price. Would definitely book here again

Stayed for 3 nights. Trash wasn't checked daily and good thing that I brought towels with me, they never came to check. Had to end up asking for bath cloths

Recommended more options for breakfast. For some reason the the access door cards didn't work properly (time use and then going back and forth to the front desk to get another one every time we went out. Apt 618) one of the elevator wasn't working and in bad shape ?(falling apart one the small wall were the selection bottom are located)

Pros: very close to the beach, easy check in, friendly staff, ample parking (charge of $15/day), nice clean room, cold air conditioning, comfortable bed and plenty of pillows, good water pressure (having thick hair, I appreciate this more than the average person lol), the fridge in our room was super cold, the pool was on the smaller side but in the sun most of the day. Cons: Only one (of two) elevator worked during our four day stay Breakfast: pretty sub-par. The same fake sausage patties and microwaved scrambled "eggs"all four days we were there. It appeared they had one person taking care of breakfast and he couldn't keep things stocked and cleaned. Also, not enough seating for everyone. Pets: so many irresponsible pet owners bringing their pets into the breakfast area (clearly marked NO PETS), leaving them to bark in their rooms all day, letting them jump on people. Donuts all a favor (yourself included) and leave them at home. Housekeeping: the language barrier was quite frustrating when we needed something. Ice machines: there are 7 floors and only 2 (maybe 3) floors had working machines All in all....it was a decent stay but if we come back to the area, we will probably consider another hotel

Very clean

Breakfast was good but tub stopper did not work

My only dislike was my room key had issues to the point whenever i came back to my room management had to let mein, but this was not their fault and theres was no way anyone couldve thought this would happen. Management was on top on it every step of the way. I commend them for being so professional. Location was great, beds were perfect, overall this place was perfect. Things happen in life that aren't anyones fault. It would not help to get mad and agitated just deaĺ with it and move forward, that what management and i agreed to do. THEY WERE AWESOME...

easy access to the beach

They need change the carpet for the hallway is small Beth

First time traveling with pets and the whole family. They were very police and accommodating. Two blocks away from the beach. Great stay

The overall state of the hotel is rundown and not kept up well. Also, there is a $15/day parking for the hotel which was not disclosed when i booked this hotel. Overall i wouldn't stay here again.

Pillows were so flat, but beds were comfortable. My son loved the pool and staff were really pleasant.

I felt parking should have been free.

The location and overall condition of the hotel was very satisfactory. The only issue I had pertained to the bathroom in my hotel room. The overhead light was out and there was no vent for the steam from the shower. There was also signs of mold on the ceiling.

All good

The AC in the room barely worked. The sounds from the bar outside were so loud we had to keep out TV at top volume so we could hear it. The lobby was nice but the elevators were far from the lobby. Not worth the money for this place at all.

Tonya was an excellent representation of LaQuinta in Virginia Beach

Broken ice machine, old and outdated amenity

There was mold in the corners of the bathroom walls. The beds were really soft. The smell of pot filled the hallway and into our bathroom every morning and evening. The price is very affordable but this hotel is old and dated.

Terrible stay, will not recommend.

The breakfast options were very limited it was sausage waffles and bagels and 2 choices of cereal! Tonya the manager there is great and very friend but their merchant put a $2000 hold on my bank account and screwed the first few days of my trip up there but Tonya made everything right and helped me get to the bottom of it! It had seemed like everyday the hotel itself was out of towels to shower with and the bathtubs and sinks didn’t really drain the water so you always had standing water! Also the ac units don’t work all that great here either especially on the days when it was over 100 degrees

Wonderful dog friendly hotel and very convenient location. Great breakfast too

The major issue was two dogs in the pool and staff wasn’t aware until I mentioned it. Totally unsanitary!! I wouldn’t do another pet friendly location.

food options

The place was nice and clean

Easy earl to the beach

Didn't like: had to ask for housekeeping like 3 times and at first they said i wasn't on the list fir it. But then they were able to find it where someone placed it in a drawer and know seen it. Then they never showed up till like around 6pm. And plus after paying to stay there had to pay for parking. On line it says free parking for guest. But actually its free if you are a senior or a veteran. Then in the hallway there were a big black bug crawling on the carpet. And my door to my room was hard to open. But from all of that it was a nice stay.

Staff was very nice and pool was kept very clean

Great staff

Great

Charged to park

The pillows on the bed are super flat. The comforter and sheets are paper thin. The air conditioner is loud. The elevator needs repairs and updating. Dining is limited to a continental breakfast where someone stands there and monitors.

I would not recommend this hotel. It was very noisy, plus noisy bar with loud music late at night. After a 3 night stay you need to call front desk for room service/cleaning. Bathtub in one of our rooms was almost sunken in. Pillows were yellow and nasty. I would suggest spending a few more dollars for newer hotel closer to the beach.

Ran out of towels

Dirty

Our arrival at the room was unfortunately met with a few unpleasant surprises. We found blood on the bedroom door and a shower curtain covered in excessive mold. Although the staff was responsive and took care of cleaning the blood and replacing the curtain, we continued to face an issue with the shower drain, which was clogged and caused water to back up every time we showered.

Had to pay to park. My kids have allergies and we were unaware it was a pet hotel. Pets kept us up all night. Hallways smelled like pets and old stale air.

They charged my credit card 3 times, once for $400, $416, and $416, totaling $1236. Some of the staff were great, to include cleaning services. Front desk and phone receptionist were unreasonable and rude. I arrived at the hotel to hear multiple guest complaining to each other and overheard one couple on the phone filing complaints to the hotels corporate office. I asked for nothing special during my stay and was a very easy going customer. No one except me stayed in the room as I was traveling to pick up a family member and was stopping to rest and relax before continuing my travels. They fraudulent charged my card, accused me of using a tobacco product in their room (I did not and do not use tobacco) without actually identify the product they accused me of. They then accused me of yelling, I was on the phone in front of my son, never raised my voice and simply asked how they are accusing me of using a tobacco product of some kind all while asking and questioning what product I potentially used. The hotel elevator functioned dangerously, not displaying the floor level inside the elevator due to the display not functioning, the elevator itself moving in the very slow and unsteady pace, the doors opening slowly and even at time needing assistance to fully open. Great location at a nice beach. Awful hotel. Needs to address a lot. I’d prefer to spend more at the Marriott or less at the motel. Garage la Quinta and needs improvements.

When we were checking in around 6:30 pm they told us our room wasn’t clean they had no clean rooms and we should go get dinner then come back.

Overall good experience. The physical property could use a bit of a facelift - especially the elevator.

Location is great, right by the beach, grocery and liquor store. Staff are good but the hotel is noisy and subpar. And get ready to pay to park

The room cleanliness could’ve had some improvements. The bed was comfortable and clean so that’s the most important thing for me

I didn't like the fact that there were 2 empty shampoo and conditioner bottles in the bathroom. Also, there was no hand soap in the bathroom. The lady at the front desk had an attitude when I ask how is that possible that the crew couldn't check the basics.The 3rd floor is the animal section. There was a howling dog for hours.

cockroaches! Allergic to all the dogs. Huge mess in breakfast buffet area, felt unappetizing... some staff are very rude, abrasive, chip on their shoulder.while others are admittedly nice..

When it came to getting the room cleaned, several different things were stated. In the bathroom, there was a sticker saying rooms would be cleaned every 3 days, when making the reservation it said every 2 days, and when checking in was told that cleaning would only happen if staying over 3 days and you had to call 24 hours in advanced due to limited housekeeping. I do find that to be ridiculous and any stay over 3 days be automatically cleaned. This is a dog friendly hotel, which l don’t mind. However, some people’s dogs were barking all day well into the evening and every time a hotel room door closed. We were there for dance nationals and so rest was harder to get due to these dogs not as well trained. Lastly, the tv only worked for the live tv and the google, Netflix, and slingtv functions were unavailable. Overall, the stay was alright but I won’t stay here in the future.

Overall, clean facility, helpful staff and a great location! It was 2 blocks from the beach, there was a Harris Teeter directly behind the inn, plenty of restaurants within walking distance and they were very pet friendly!! They even had poop bags available in multiple locations around the premises.

It was a good experience, the hotel is near the boardwalk only couple of minutes away, close to all amenities, breakfast was good, staff was very friendly and helpful

Room was clean, staff had a miserable attitude. Breakfast items kept on running out without replenishing. Very badly ran.

The staff was very helpful and friendly especially Shonne at the front desk!

Housekeeping staff was

The property was very well maintained. Didn’t have room that smelled like cigarette smoke. The property was very pet friendly. A BIG plus for our family. Would definitely be interested in coming back again.

We were required to pay for daily parking in the hotel's private lot, we constantly had to get new room keys because our room keys stopped working, and breakfast was terrible.

Delayed checkin, prepaid had difficulty finding our room, breakfast was okay

I didn't like the breakfast, and parking fees.

Our stay was ok. Only stayed 3 nights but asked for towels & wash cloths 4 times and never received any so had to reuse towels, said they were being washed everytime and would bring some to the room but never did. Room was clean. Had to pay to park in the hotel parking lot. Elevators were sketchy, needs updated

The bathroom door wouldn't close completely; it bumped into the toilet and wouldn't open completely. And the main door to the bedroom didn't close properly. We had to press to make sure it was properly closed.

Everything was great except that i never had to pay parking at hotel I'm styaing at. $15 a night is ridiculous.

Ice machine only worked on one floor, elevator numbers don’t always show up when moving up floors, WiFi is horrible. hotel smells like marijuana. Especially in the stairwells. You walk out and your clothes smell like it. Walls are paper thin, could hear a horrible domestic dispute that scared up the first night here. most of the breakfast stuff was completely out. The kitchen staff said they didn’t have butter, syrup, cream cheese two days, plates one day, he also had a hard time re stocking food so most days we didn’t even get food.staff seemed very stretched thin they need more support and help seemed like they are bare bones with staff. Trash was everywhere not very clean hotel. Pool area was filthy. Towels everywhere and not replenished. They need to make the extra fees more upfront not in small print $15 per day parking(which should be added into the fee for guest) $25 per day pet fee. Also no room service is available unless you requested it and even getting that help takes hours. (I give them grace for this because as I mentioned they clearly are under staffed and stretched thin) and Check in took almost an hour despite me doing pre check in (with uploading id and all) there was one guy up front but another person sitting in the side room upfront that did not come out and help him when he had long lines. When we needed the front desk you wait in line for a good 30 Minutes for help (non check in related). Staff were very friendly despite the quality of hotel.

Lot of messing in the room no shampoo hair blow dryer smells like a wet

Too much wait time, front desk not so friendly or professional. overall experience was average

This property charges a $15 parking fee daily even for handicapped. That was not diclosed on Hotels.com Breakfast bar offered no fruit or yogurt. I am a Wyndham member not given anything at check in when I stated this. Room had a dangerous porcelain tub. Can I receive $15 in reward points to cover thr parking,?

Nice and clean

Great area very close to the beach

I booked a hotel room at this hotel like a week in advanced and the day of i was traveling down there they told me i couldn’t stay do to age restrictions. I paid almost 400$ for a room as well and it was for one night. Total waste of time and they also could’ve called me before the day i was actually traveling down there.

The first time we stayed at this hotel it was probably the nicest, most updated and modern, cleanest hotel I’ve ever seen. This time? The stairwells and hallways smelled of weed every single day. The hotel is getting rundown. There was build up dust in the room and mold and mildew in the shower. The toilet would barely flush. The tv was messed up. The walls are patched and furniture worn down. The plugs won’t hold a charger and half the plugs don’t work. We also had ants in our room. And the hotel had the nerve to charge me for smoking in the room. I don’t smoke nor vape. I have $800+ in smoking dees that they refuse to refund. I had to report fraud to my bank so they’ll go after the hotel for me. The elevators have seen much better days and the doors on them stick. All the light poles out front the line the area before the front doors were either knocked down, broken, or had wires hanging out of them. There was constantly trash all over the parking lot. 99.99% chance I will never stay here again. And can’t forget to mention the absurdity of charging $15 per day for parking, as a guest…

It was great! Impeccable service and care from all staff, would highly recommend

Pet fee is too high for that property. Drug use in stairways. Elevators terribly slow.

Too many animals no desinated floor or soecific area not sanitary

The place was fine, and close to the beach without being on top of it, so affordable. A few minor things add up to make it not as pleasant as it could be...the place is pet friendly, which is fine, but there was a pee puddle in the stairway for my entire two-day stay that I watched slowly evaporate and stain. I told the front desk and they said they'd get right on it.....nothing. There was a kid sweeping the steps and I thought, good, now they will get it....nope. Breakfast is fine, but it's over at 9 which is way too early for people on vacation. TV remote worked once about every eight times you hit the button....these things happen, but very tedious....ended up leaving the TV on all the time.

Friendly helpful staff, very clean and updated room. Location great within walking distance of the beach!

Being pet friendly allowed us to attend our granddaughter's Navy A-school graduation. The free breakfast was good and convenient.

I was extremely bothered by the constant barking limited wash cloths, constant wet floor in the bathroom, wet floor in the sleeping area, poor use of the remote, poor air quality, broken ice machine and no indoor pool. What I did like was the close proximity of the hotel to the board walk and the manager Ranisha was extremely kind and helpful when concerns were presented.

The staff is friendly and the area is clean!

Not a good stay. When we arrived the room we were assigned to already had another guest we walked in on. The new room assigned to us did not have a shower curtain and the sheets were dirty. We finally got a shower curtain the second afternoon. That second night someone was able to unlock our door and try to come inside at 1 am. When we talked to the front desk they still hadn’t changed our name to the assigned room. Our key cards never worked when we got back to the hotel. The last night when we finally were upset after being lenient and complained the worker at the front desk was a bit rude. I hate to write such a bad review but this has to have been one of the worst stays at a hotel I’ve had to experience.

Nothing unique parking needs to pay

Staff was friendly and positive, but the place is a bit basic. Only three floors had working ice makers and only one of the two elevators worked. The bathroom door in my room hit the toilet, making entrance and egress from the bathroom difficult. Towels were fine, water pressure was good, room was clean. Bit, we had to turn the AC up higher than desired to offset the moist feeling in the room. I slept in my jacket because I didn’t think to bring a sweatshirt in June. There were six pillows for two beds, which was nice. But the pillows were rather thin. Room had a desk and office chair, extra upholstered chair, and an iron. It was fine for the overnight stay before visiting family, but I wouldn’t do more than a night there. Kids slept well but my 50yo body needed a bit more comfort.

The cleaning crew was subpar I stayed for a couple days and requested new linen and fresh towels and came back to the room being how I left it and the elevator was broke getting stuck between floors so I took the stairs but the good positive was it was 4 minutes from the beach so

Management was super unwelcoming and judgemental and made no effort to rectify problems that arised.

Excellent staff

The staff were all great and friendly. the building itself was just outdated. There was a dirty diaper left in the trash can when we got there and the shower curtain was covered in mold. I was too exhausted to go downstairs and say anything so it’s whatever

Liked everything

Breakfast was good and had a decent selection. Location was convenient to many restaurants, shops, and beach all in walking distance. Front desk staff was friendly and helpful. Housekeeping staff was not friendly. If asking them a question and they didn't understand English, they would just stare at you and not respond. Well after midnight each night we were woken up by others being extremely loud and pounding on walls but nothing was done.

Convenient plenty of parking however not disclosed on hotels.com there's a $15 per day parking charge I would have passed on this hotel if I had known in advance I'd pay $15 for parking. Breakfast area was clean. They had several breakfast options eggs toast waffles fresh fruit juices and coffee offering of hot foods all complimentary.

The staff was lovely. Everyone we encountered was pleasant and had a good attitude. The rooms were actually pretty nice, but the smell of the hotel was awful. The hallways were pungent. The smell was not as bad in lobby and our room but there was still an odor. With a few updates and a deep cleaning, this hotel has the potential to be great!

Mold in the shower we were unable to shower. Unknown substance on the blinds appeared to be feces could have been chocolate. Floors had rust like sludge on them in the bathroom. Parking is 20$ a day. BUGS!. Horrible experience.

Just close to boardwalk

Bath tub was dirty and shower curtain was stained and moldy. The window had handprints which makes me question the cleanliness of the facility. Breakfast was ok, not very many options. Key stopped working and had to get new ones.

breakfast

.

Housekeepers were so nice and friendly.

Nice experience

We left a day early. Unfortunately we could not get a baby crib as advertised. Our bathroom door was broken and the sink didn’t work, and the smell was horrible from the sink. The floor we were staying at was very very noisy with teenagers running and yelling in the hallway. It was a very uncomfortable stay.

Good location and price. Easy walk to beach and restaurants. Line at check in with only one person working, waited about 30 minutes. Elevator is not in the best shape and very dirty.

Had an excellent stay

Excellent place to go with your dog. Clean but some walls could use paint updated/patched. Did not like that the pool wasn’t opened yet.

Overall it was good for one night. Just a friendly heads-up about parking – it's $15 a day. Something to keep in mind when you're planning to book in this location. They don’t show it when booking.

Food

Tonya at Check-In was very helpful.

The shower faucet had orange water come out when first turned on. Very disgusting. First floor well lit, but second floor had very dim lighting and did not have a pleasant smell. The hotel room did not have a pleasant smell. Hair was all over the floor. The breakfast station and the eating area was messy and not well kept. Worker was not diligent about cleaning and keeping order.

The elevators only on 1 end of the hotel was inconvenient, especially with ill manored dogs getting on. But there were some doggie bag stations that had baggies for pick up , so that was good. Im wondering if you need a breed restriction. Had a few issues with a lunging unneutered pitbull and a german Shepard dog that was growling at everyone. I saw people not get on the elevator due to these dogs behaviors.

The bed sheets had a bunch of dark hairs on them when we arrived. There was also a large yellow stain on the sheet, along with a large yellow stain on 1/2 of our towels that we received. Housekeeping also never came to change our sheets or towels, even though we stayed for four nights. The carpet was moist and the room smelled musty. The hallway smelled like weed as well. It also stunk to have to pay an extra 60$ for parking throughout the week.

Great

It was nice enough for the price

Tk

It is ok

Not super clean

Was okay for a moderate property.

Excessive mechanical noise where we were placed, otherwise ok. Breakfast is average.

Breakfast is good

The bed pillows were terrible, as if they haven't been changed in years... far from fluffy or comfortable. The free breakfasts were only okay. Each day the choices were limited. Either cereal, waffles and or eggs. Not good at all for someone staying there for a week.

Excellent customer service

The beds were horrible some of the outlets didnt work the toliet leaked and it was very loud with talking and yelling in the middle of the night. The first morning we told them about their room we received attitude fromthe female worker, and said the only room they had was on the pet roo.s we do t do pers. The 2nd morning accommodate is bit still got attirude from the female worker. The elevators were very scarry shaking as they go up and wouldnt even go to the 7th floor..

Very nice, affordable and pet friendly. Would definitely return in the future.

Our experience was marred by a long wait at check-in due to only one receptionist on duty. Additionally, one of the two elevators was out of order, and the elevator was stuck on our floor, open, creating a potentially hazardous situation. We also found the cleanliness lacking, particularly with dirty baseboards and stained carpets, which was unexpected based on the information provided on the website. Unfortunately, we won’t be returning.

Hotel staff were friendly but low in numbers. Only 1 person checking people in. Room was not cleaned between days of stay. Hotel is older. Bathroom very small but water was hot t and had good pressure. I’m not sure if VA beach is always like this but there were crowds of obnoxious 20 year olds that were rude and disrespect. Running and screaming in the halls til after 3am. No security on site or cameras to observe this activity.

Pet friendlyp

Overall it was ok. I waiting about 5-10 minutes to get checked in because there was a line and only one person working at the front desk. Also, We got a rude awakening at 6am by a dog barking in the room next to us which went on for like 15 minutes. Also it s

Quite quick and easy to locate. Dog friendly hotel. Close to recreational center for sports event that i was attending. Convenience of booking hotel was smooth amenities such as free breakfast was good.

Great

Pay parking fees wow

Had a fantastic stay. Rooms were clean, staff was very accomodating. The only thing I didn't like was that you had to pay for parking.

The accommodations were very good and clean. It was a short walk to the beach and local grocery store. The check in and checkout were seamless.

Staff were nice and helpful. Property has seen better days. Especially the elevator

All of the staff were fabulous! From checking in really later (later than expected) to checking out, we had extremely helpful staff. The breakfast helper was super friendly and personable and the maintenance staff were great when we ran into a locked door issue right before checking out.

Stayed one night last minute, clean and safe

Great valu

Overall good location. Very clean and good service.

Breakfa

I had some very loud neighbors the first night I was there , I also put in a request for another recliner chair that was broken in my room , the desk said they would take care of that the next day and it never happened!

Room was dirty toilet didn’t work staff was non motivated and charged me for the room twice after I already booked on Expedia I will never stay at this property again

The staff are friendly. Walkable to the beach front.

Nice and convenient place to stay. close to everything

Overall good for the price I paid

Very close to beach. There was trash in the hallways at night and the morning. No blankets in the room either just sheets. Overall good stay for the cost.

Great location. Property decent can be updated

un poco viejo . limpio y bien

That was not the case with La Quinta at Virginia Beach. To start with, I drove 6hrs from New Jersey with my 6yr old daughter and we got their earlier than usual, we waited to get our room. The lobby was nice looking but once we walked to our room the hallways were dark and disgusting, it smelled bad! I felt as if I was in a dirty MOTEL! (Pictures on website were nothing like the REAL DEAL!!) There was no POOL or continental breakfast at the time they stated when asked they stated (6am-9am) and then all of the sudden when I went for it they stated it started at 7am. SMH!! Our room was clean (THANK GOD), but it had so many things wrong with it! The TV didn't have "connection" like HOW? so we didn't have any TV. The bathroom, the tub was clogged and had rust on it, we couldn't even shower there throughout our stay, we had to go to another cheer mates hotel to be able to shower. With the hectic weekend we had this WAS A BIG INCONVINCE!!! There was NO room service, and when I asked a worker she stated they didn't offer room service for the stays, and towels were not CHANGED unless you brought them to the front desk YOUSELF. Very disappointment with my weekend. Please fix this place

The price was right and the breakfast was great!!

The property was okay, showing some age but over all good.

The door to the bathroom doesnt actually open all the way, it hits the toilet. I don't mind a smaller bathroom, but this was really annoying. There was no shampoo bottle in the shower, and the conditioner bottle was just about empty, but on top of that it was evident someone had added water to the bottle and shaken it up to make it appear there was conditioner in there. They did have the mini bottles next to the sink, so we used those. But ultimately, we ended up taking a short walk to a nearby store and bought our own shampoo, conditioner, and body wash. There was also no hand soap next to the bathroom sink. The pool is an outdoor pool that is evidently seasonal. I don't remember reading anywhere while booking that it was seasonal. Traveling with kids, I always look for hotels with pools, only to find out the pool was actually not open. The hotel is within a very short walking distance of the beach, the boardwalk, many restraunts, fast food places, and shopping areas which made it really easy not having to worry about finding parking. We just left our car in the hotel parking lot. Don't use the elevators if you are fearful.

Overall good experience for the money

Not a bad place to stay for a family trip, especially for the price

Beautiful place

it's a good place.

Old property but room is clean, nice service and very good location. 2 minutes walk to boardwalk, Neptune’s Park. Breakfast is ok. Parking is free and easy.

The hotel was ok just did not know that there was no pool inside and only 1 elevator for 6 floors.

The lady on the front was very helpful and friendly. We appreciate everyone help .

Upon arriving at the property, the location was easy to find. There were ample parking spaces and the exterior looked exactly as it did in the pictures. I parked and headed inside to the front desk. The desk attendant who assisted me was very nice. She welcomed me to the area and engaged in conversation as she checked me in. Once check in was complete, I grabbed my stuff and headed to 519. The elevator is at the far end of the hallway which allowed me the chance to see the gym area. The pool is outside so it was still closed for the season though it was in the high 70’s. The elevator is older and not all the buttons light up; however, I got to my floor with no issues. The interior of the La Quinta by Wyndham Virginia Beach is two fold. There is modern furniture and a coat of refreshed paint, however, places such as the elevator, ice machine rooms, and hallways still have an older look and feel to them. Once in my room (519), it was spacious, clean, and fresh.

The cleanliness in the room was very poor. The room stank, had hairs and stains all over. Even after requesting for turndown service the room smelled worst. The manager was very nice, but didnt really solve the problem. We requested the room to be cleaned, came back to it smelling worst, the bathtub full and had a black ring around it. They didnt do anything but say the would talk with the cleaning service

Did not like the breakfast.

I am very impressed with the staff including the adm...love everything and everyone

Location was great!!! The room was pretty clean but no air circulation. The faucet in the bathroom had very little water flow! The price was great!

if they can't do it right than shouldn't offer it

The property is reasonably priced near the boardwalk that you can walk to. However, the property itself needs a facelift. The hallways, elevator and floor etc are old, ripped and had an odor. The rooms are not super clean and housekeeping forgets to clean the carpet corners and behind chairs etc. in the rooms. Breakfast room in AM was dirty, pieces of food everywhere, nothing left by 9:15 with a 10am cut off. My stay was not good. Loud guests that couldn’t be controlled because there was no security. Up all night being disrespectful to other hotel guest until 4 in the morning. Due to this the rating is extremely low.

Nice, but only stayed a few hours.

Friendly and helpful staff!! All of them were helpful!

Great!

Very clean and comfortable. Coffee always available. Hot basic breakfast. Just one row back from ocean.

We stayed for Cheer competition. Close and convenient.

Blake, Freddie and Shone provided excellent service. They were fantastic!

More attention needed to inside and outside trash. Also Windows very dirty.

Good value for the money; not up to par with a Hampton or Fairfield but- you get what you pay for!

The primary reason we chose this hotel is because it has security cameras in the parking lot. During our stay my car was damaged while parked in the lot. After calling the police to file a report and they were told the cameras are non working decorations. When I approached the staff and told them I felt I was deceived by a false sense of security. The desk clerk unpleasantly told me there was a sign stating that parking was at the guests own risk. No such sign was posted and after she could not show me the sign she said it must have been damaged during a storm. I asked if we could be compensated for the inconvenience and she said absolutely not and that she didn’t hit my car! She was extremely insistent that the hotel would NOT assume responsibility. When I questioned why the cameras didn’t work she gave me an excuse that they didn’t function at that end of the building because during renovations they were disabled. This hotel has NOT been renovated recently. Furthermore the property is in disrepair; elevator was dirty with broken lights and improperly closing doors. When using the hotel near the elevator entrance we were met with the strong smell of marijuana smoke. It was strongest near the Staff Only area which leads me to believe it was NOT another guest especially since this is a Non smoking property. Also our room was NOT serviced any of the days during our stay. There was black mold in the shower too. Due to safety and security issues I would NOT recommend

It was just a short walk to the beach!

It was unhygienic; the hallway was filled with the smell of smoke. The heater filter had not been cleaned in a year.

It’s was not clean and just felt dirty. Room cards would stop working

Breakfast was good. Our room smelled bad and when we asked for another blanket we was told they didn’t have any and gave us a fitted sheet.

Very rude AM desk clerk. (Cheryl) was not friendly, and did not like my inquiring about where breakfast was served. I politely let her know I was not familiar with the property and that I was not from the area. She said, Well, I'm from-----! They didn't tell you about breakfast?! I let her know that I was informed of the time, I just wanted to know where to go. She made my otherwise pleasant stay ugly. The next day I went to breakfast late and did not have to encounter her. Either she was gone or not working the next day. Hospitality is supposed to be the primary thing a hotel demonstrates. You had a poor representative in this. It does affect your ratings and how people view LaQuinta as a whole. Dr. T.P. Smith

Lobby and room felt clean and comfortable. The stairwell and hallway smelled similar to a nursing home

Great location. Quiet. Dove products in bathroom😊 Only gripe: elevators need updating and or fixing.

The room had black mold on the wall next to the AC unit!

The elevator was a little sketchy. Rooms were ok but the location was nice and around a lot of attractions

No to clean, one of the towels that we had in the room was still dirty. And when you walk the hallway you can smell the smoke from the other room!

Did a trade show at the near by convention center.The hotel is located in a great area for fine food and live entertainment just a block away. The best thing in my opinion was the staff, especially a very professional young man named Blake at the front desk. The information he provided as to where to dine or just have some fun all within walking distance. Blake also went the extra mile to make our stay more than pleasant with his welcoming and very professionals demeanor . Great customer service!!! I stay at hotels more than 150 days a year and I can say it was one of the best experiences I’ve had in years. Great location, comfortable, and most importantly a staff that goes beyond the call of duty. Thanks again Blake and Wyndham!!!

Overall, clean, modern property. Comfortable beds. Welcoming staff. Good mix for breakfast. Centrally located. Just 6 minutes to VA beach sports complex. One tip for property - check length of shower curtains.

The beds were too soft

Las habitaciones estan bien, pero necesitan hacer la limpeza diariamente

Housekeeping beat in the door so hard it startled me right out of my only day to sleep in at 9:45 am and checkout wasn’t until noon. I know they want to clean the rooms and go home but this is unacceptable. Hotel is in need up some upkeep such as paint touchups, lights out in places/hallways etc. Breakfast could be better with more healthy options

Great location and price. Very short walk to the beach. Staff was friendly. Facility was clean.

The check in was well thought out and delightful

Nice and kind people

It was amazing even though it was just a couple of hours i was able to aleep and be refreshed for my Aunt's funeral. Thank you for accommodating my family during a difficult time. Very thankful for your service.

Nothing to add

The breakfast very poor and open 6:00 Am to 9:00 am I don’t know if people go there , they are going like tourists or like workers? 6 am I was at room 213,215

They charged my card 250$ after I already paid online but overall it was a good stay

N/A

You get what you pay for! Breakfast had no fresh fruit and only eggs were hard boiled.

We were within two blocks from the oceanfront. The property and staff were great.