Intown Suites Extended Stay Virginia Beach Va
About Intown Suites Extended Stay Virginia Beach Va
Located in Virginia Beach, 9.4 miles from Norfolk Botanical Garden, InTown Suites Extended Stay Virginia Beach VA has accommodations with free WiFi and free private parking. This 2-star hotel has air-conditioned rooms with a private bathroom. Topgolf Virginia Beach is 3.6 miles away and Virginia Beach National Golf Club is 7.1 miles from the hotel. All rooms at the hotel come with a flat-screen TV with cable channels and a kitchen. All guest rooms will provide guests with a fridge. King Neptune Statue on the Boardwalk is 11 miles from InTown Suites Extended Stay Virginia Beach VA, while Mount Trashmore Park is a 16-minute walk from the property. Norfolk International Airport is 7.5 miles away.
Amenities
- Dry cleaning
- Self-service laundry
- Wheelchair accessible
- Smoke-free property
- Elevator
Reviews
The hotel receives mixed reviews with several guests expressing dissatisfaction over cleanliness, maintenance, and service. Many guests appreciate the location and some aspects of the rooms, but the lack of responsiveness from staff and misleading advertising are recurring issues.
- Good location
- Friendly staff
- Poor cleanliness and maintenance
- Unresponsive staff and misleading advertising
- 2/5
Disappointing
- 5/5
Exceptional
- 5/5
Darnell at the front desk is a consummate professional. He executes the protocols for my needs immediately upon request and with superior knowledge of the processes and hotel grounds. He runs a tight ship, ensuring the hotel stays pristine in the way of cleanliness and that the tenants are following the rules.
- 5/5
Darnell at the front desk is a consummate professional. He executes the protocols for my needs immediately upon request and with superior knowledge of the processes and hotel grounds. He runs a tight ship, ensuring the hotel stays pristine in the way of cleanliness and that the tenants are following the rules.
- 5/5
Darnell is AMAZING. I could park right outside my door and walk to Golden corral or Starbucks. It's great. I'm literally two minutes from the interstate and downtown, too.
- 5/5
Darnell is AMAZING. I could park right outside my door and walk to Golden corral or Starbucks. It's great. I'm literally two minutes from the interstate and downtown, too.
- 5/5
Exceptional
- 5/5
Exceptional
- 0.5/5
Washers and dryers When reserving the room, we asked about checking in early (1:30 instead of 3:00), and I was told it wouldn't be a problem. We arrived at noon and went in to see if we could check in but not get the room yet. Was told we needed to come back at 1:30 and then it wouldn't be a problem and we could check the room to see if we really wanted it. Came back at 1:30, different person at counter. Was adamant that they had nothing for us until 3:00 and did not have any double rooms that are handicap accessible. (One person has a broken neck, walks with a cane, and is 83. The other person has had open heart surgery twice and will need heart surgery when returns to home state. ) Did not get to see the room before running cc (3rd person at counter now) ROOM: The microwave handle is broken. The "dresser" is to have two drawers. We have one and does not open to where we can use it. The seal on the refrigerator door is coming off. They said they would glue or double tape it by the end of the week. It never happened. The stove has a two burner stove top but doesn't have any type of cooking utensils, pans, dishes, etc. Doesn't have dish soap, dish towels, or pot holders. So the room is really useless if you want to cook in it. They said you can purchase kitchen items, coffee makers, and cleaning items if you need them from the front desk. This is above the cost of the expensive room. Baby cockroaches have also been seen in the room.
- 0.5/5
When reserving the room, we asked about checking in early (1:30 instead of 3:00), and I was told it wouldn't be a problem. We arrived at noon and went in to see if we could check in but not get the room yet. Was told we needed to come back at 1:30 and then it wouldn't be a problem and we could check the room to see if we really wanted it. Came back at 1:30, different person at counter. Was adamant that they had nothing for us until 3:00 and did not have any double rooms that are handicap accessible. (One person has a broken neck, walks with a cane, and is 83. The other person has had open heart surgery twice and will need heart surgery when returns to home state. ) Did not get to see the room before running cc (3rd person at counter now) ROOM: The microwave handle is broken. The "dresser" is to have two drawers. We have one and does not open to where we can use it. The seal on the refrigerator door is coming off. They said they would glue or double tape it by the end of the week. It never happened. The stove has a two burner stove top but doesn't have any type of cooking utensils, pans, dishes, etc. Doesn't have dish soap, dish towels, or pot holders. So the room is really useless if you want to cook in it. They said you can purchase kitchen items, coffee makers, and cleaning items if you need them from the front desk. This is above the cost of the expensive room. Baby cockroaches have also been seen in the room.
- 4.5/5
Superb
- 5/5
Conscience and cleanliness When you register as a married couple and your spouse doesn’t “add” your name they give you a really hard time about a key when you’re locked out. I understand it, but maybe they should ask at check in other names to be listed in the account for key purposes etc. when you book on line it’s one name
- 5/5
Conscience and cleanliness When you register as a married couple and your spouse doesn’t “add” your name they give you a really hard time about a key when you’re locked out. I understand it, but maybe they should ask at check in other names to be listed in the account for key purposes etc. when you book on line it’s one name
- 3/5
Pleasant
- 4/5
Very good
- 2.5/5
The room was okay I did not like the bugs
- 2.5/5
The room was okay I did not like the bugs
- 1/5
Very poor
- 1/5
Towels were caked in dirt
- 1/5
Towels were caked in dirt
- 0.5/5
Wasn't clean, water damage in the room, roaches, refrigerator wasn't cold. Office hours were abysmal. 11am-7pm is unacceptable.
- 3/5
Location is good and just near the main city. Transportation is very accessible and the place is quite and very safe. Still need improvement on the cleanliness and office time is not adequate for some minor complaints.
- 1/5
Pricing , drug attic’s walking around property arguing and fussing not bathroom light for two weeks
- 3.5/5
Good location, cozy room Non smoking room but was filled with smoke every night due to the chain smoker next door. No person on site after hours, closed the office at 1 pm!! I was locked out for five hours, called the after hours number at least 30 times before someone finally picked up and met me to open the room. Exhausting after a full day of work!
- 5/5
Well I hate hotels that has no inside security
- 0.5/5
The office was closed for the day because of a "scheduling emergency" so I could never check in. Nobody answered the phone or returned calls. Canceled through booking and left a comment stating why. Was still charged $85
- 0.5/5
Location No pool, no lobby with breakfast, poor vending, poor room service. We had to clean our own rooms, we don't get towels, toilet paper and no necessities
- 0.5/5
Room was dirty and staff was not helpful.
- 2/5
The worker's at the lobby are very nice and with good manner. But the hotel managers is rude person.
- 2/5
The worker's at the lobby are very nice and with good manner. But the hotel managers is rude person.
- 4/5
Very good
- 1.5/5
Very strong overbearing chemical smell. And yet, if wasnt clean. Sheets even felt like they had not been washed Already stated
- 2.5/5
Bare bones facility. It seems several maintenance issues, not just my room. Maintence issues. bad smell, just couldnt get rid of.
- 0.5/5
they gave my room away and didn’t tell us until we got there all the way from Florida I won’t be staying there anymore or recommending anyone else
- 5/5
Exceptional
- 2.5/5
Passable
- 1/5
The property was terrible we got there at 1:00am, the room smelled like smoke and was dirty. My wife went to use the toilet and it was stopped up. We was very disappointed the room did not appear to be anything as it was advertised. My wife and I did not stay it was not fit for a dog to stay in. We had to find another hotel and didn't make it to bed until 3am
- 1/5
The property was terrible we got there at 1:00am, the room smelled like smoke and was dirty. My wife went to use the toilet and it was stopped up. We was very disappointed the room did not appear to be anything as it was advertised. My wife and I did not stay it was not fit for a dog to stay in. We had to find another hotel and didn't make it to bed until 3am
- 4/5
C'est un établissement de travailleurs qui sont la pour longtemps. Ce que j'ai pas aimé et j'étais déçu c'est que la personne qui travaille de soir m'a confondu avec ces travailleurs et ma manqué de respect jusqu'à ce que j'ai porté plainte auprès de la personne responsable pour régler une situation d'urgence.
- 4/5
C'est un établissement de travailleurs qui sont la pour longtemps. Ce que j'ai pas aimé et j'étais déçu c'est que la personne qui travaille de soir m'a confondu avec ces travailleurs et ma manqué de respect jusqu'à ce que j'ai porté plainte auprès de la personne responsable pour régler une situation d'urgence.