Embassy Suites by Hilton Virginia Beach Oceanfront Resort
About Embassy Suites by Hilton Virginia Beach Oceanfront Resort
Embassy Suites By Hilton Virginia Beach Oceanfront Resort is located on the beachfront in Virginia Beach, a few steps from Viginia Beach and a 16-minute walk from King Neptune Statue on the Boardwalk. This 4-star resort offers a 24-hour front desk and an ATM. The resort features an outdoor swimming pool, indoor pool and room service. The rooms at the resort are equipped with a seating area and a TV. Guest rooms at Embassy Suites By Hilton Virginia Beach Oceanfront Resort include air conditioning and a desk. The breakfast offers buffet, continental or American options. At the accommodation you'll find a restaurant serving American, Mexican and Seafood cuisine. Vegetarian, dairy-free and gluten-free options can also be requested. Embassy Suites By Hilton Virginia Beach Oceanfront Resort has a sun terrace. Norfolk Botanical Garden is 18 miles from the resort, while Neptune's Park is a 15-minute walk away. Norfolk International Airport is 14 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is praised for its convenient location near the Salak Tinggi ERL station and various restaurants and shops. The staff are consistently described as friendly and helpful. However, cleanliness, particularly of the bathrooms, and certain facilities like Wi-Fi and heaters are recurring issues.
- Convenient location near Salak Tinggi ERL station and various restaurants and shops
- Friendly and helpful staff
- Cleanliness issues, particularly in bathrooms
- Unstable Wi-Fi and problems with heaters
- 5/5
I never leave reviews but this hotel deserves one. Got married and my husband and i decided to do a mini moon here. And we both give it a 10 outta 10 in every category!! Customer service, cleanliness, food, amenities, convenience. We have decided to come back each year for a weekend we enjoyed it that much!
- 5/5
The entire staff, facilities and all the stay was an excellent experience and we would absolutely come back. This was our very first time in Virginia Beach and the Embassy staff made it very memorable.
- 5/5
Everything was great room was beautiful. The staff very friendly everyone at the front desk. If there is a complaint, the only complaint I could have is the parking but besides that everything was fantastic.
- 5/5
Me encanta este hotel, tiene todo lo necesarios para descansar y disfrutar de la playa y piscina, muy limpio, la atención es excelente! Exente para familia con niños!
- 4/5
Everything was lovely Food,Service, the amenities the beach. The only thing is that if it's a king size bed it needs to actually be a king size bed those beds are not king size beds those our Queens and the beds was a little hard and not in a good way. But other than that everything was wonderful.
- 4/5
Very good
- 5/5
I literally love everything here! All the amenities are great!!!! All everything you need is here to spend the best vacation here.
- 5/5
Exceptional
- 5/5
We had an excellent stay. The pool was beautiful, clean, and well maintained, and the beach service was outstanding, with convenient access to umbrellas and other rentals. The hotel was clean, spacious, and comfortable, with great restaurants, an excellent breakfast, and a beautiful beach just a short walk away. Overall, everything exceeded our expectation. The only drawback was that beach chairs and umbrellas came with an additional fee. While I understand that these are separate beach amenities, the extra charges felt a bit excessive considering they are located right in front of the resort and are something many guests are likely to use.
- 5/5
The room was exactly as described. a perfect view of the ocean. a very spacious room layout. great pool area and beach access was wonderful. we purchased a day bed and clam shell canopy for a day and it was amazing to just relax and enjoy the beach. had to drive to restaurants and shopping so additional parking fees was not ideal
- 4.5/5
Superb
- 4/5
Do the events!!
- 5/5
Really quite nice
- 2/5
it started great with Julie at check in. from there it slowly started to not be so good. we ordered an ocean view room. we were told we were given an accessible room because the other rooms like pictured were not available. the managers reception at most embassy suites serves real food, all week when we attended it was warm cheese squares, crackers, raw vegetables, and a line to wait in for 2 drinks each. (not what we are used to) in our room we moved to sofa to be able to see the ocean and found broken glass on the ground. the three hotels you have as part of the resort, only one has a hot tub and it wasn't the embassy. when we walked over to the hot tub we were asked to leave, the night before both other hotels gladly took our money in their restaurants and lounges, but we could not use the hot tub. we used valet parking for part of the stay about 50% was great the other half was not a good experience. one day after a somewhat long day we went out to sit near the ocean in a chair only to have someone tell us 10 minutes later at 6pm the chairs had to be put away. we visited for a week spending over $4000 and have had way better experiences for half that at other properties.
- 5/5
Exceptional
- 5/5
Great stay, will do it...
- 3/5
Very clean, great access to the beach. The staff working the parking booth are not very helpful and sort of rude. Main issue is the bed, some a king bed that is quite a bit smaller than a king bed, terribly uncomfortable.
- 5/5
- 5/5
Exceptional
- 5/5
Options within walking distance. All of the staff were extremely helpful! Especially the guys on the beach. Will 100% be back
- 5/5
This was great stay. Staff was friendly. Rooms were great. It had that great hilton feel that you expect. Very upscale. We will definitely be back. One of the best hilton hotels i ever stayed at.
- 5/5
Everything, especially the access to all three properties and all the restaurant options. Being a pet friendly hotel was a game changer. N/A
- 4.5/5
Aesthetics and the activities was nice overall stay was a blast. Checking in was not the easiest for our party as the staff did not know how to complete an affirm user management had to assist and reassurance.
- 5/5
Everything, especially the access to all three properties and all the restaurant options. Being a pet friendly hotel was a game changer. N/A
- 4.5/5
Aesthetics and the activities was nice overall stay was a blast. Checking in was not the easiest for our party as the staff did not know how to complete an affirm user management had to assist and reassurance.
- 5/5
Absolutely loved the Embassy Suites in Virginia Beach. The room was spacious and incredibly clean. The staff was friendly and so helpful. Our stay was perfect.
- 4.5/5
We thoroughly enjoyed our stay at Embassy Suites By Hilton Virginia Beach Oceanfront. The location is perfect with stunning views of the ocean and the gorgeous historic Cavalier Hotel. The staff is very friendly, knowledgeable, and welcoming. The only thing I would suggest is to add dietary labels to the breakfast buffet. I did ask about gluten free options and the staff provided me with delicious, fresh baked English muffins.
- 2.5/5
Ocean view,room,and the breakfast. The parking
- 2.5/5
The parking
- 4.5/5
We thoroughly enjoyed our stay at Embassy Suites By Hilton Virginia Beach Oceanfront. The location is perfect with stunning views of the ocean and the gorgeous historic Cavalier Hotel. The staff is very friendly, knowledgeable, and welcoming. The only thing I would suggest is to add dietary labels to the breakfast buffet. I did ask about gluten free options and the staff provided me with delicious, fresh baked English muffins.
- 5/5
Every part of the experience was incredible- couldn’t recommend enough
- 5/5
very clean room, GREAT STAFF, beautiful view of the ocean.
- 5/5
Phenomenal in every way!
- 4/5
Gll
- 3.5/5
Felt it was overpriced. Also had to wait with our baby for the room to get ready
- 3.5/5
Felt it was overpriced. Also had to wait with our baby for the room to get ready
- 5/5
Cleanliness,great staff, great food.
- 5/5
Everything was amazing
- 5/5
Cleanliness,great staff, great food.
- 5/5
Everything was amazing
- 1/5
Location
- 1/5
Location Location
- 5/5
My husband and I truly enjoyed our stay. The staff was awesome and very friendly! The free breakfast was super great! We will be going back.
- 5/5
Beautifully clean and we were able to shop some and walk to the airport to catch our flight.
- 5/5
Everything was perfect!! Very clean and beautiful place to stay. The breakfast was great and the restaurants had so many options! The bikes and activities were a great touch!
- 3/5
I did not receive housekeeping service, and when I called to ask about it, I was assured that someone would come. No one ever arrived. Since I had a meeting, I later requested fresh towels and coffee instead, but I had to ask three separate times before finally receiving them that evening. What was most frustrating was the response from the front desk. When I asked that my complaint be registered, the staff did not seem particularly concerned and appeared to laugh it off. That is not the level of service I have come to expect from this hotel, or from Hilton properties in general. Overall, while the hotel has many positives, this experience was disappointing and not up to the usual standard.
- 5/5
Exceptional
- 4.5/5
Superb
- 0.5/5
Bad
- 5/5
It’s worth it…
- 5/5
Cleanliness and friendly staff
- 5/5
Cleanliness and friendly staff
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Did not expect the additional cost of parking.
- 5/5
Everything ! N/A
- 5/5
Everything ! N/A
- 5/5
I can’t express how much we loved this hotel! Such a great place! I wouldn’t want to stay anywhere else
- 4/5
Everything was great with the staff. Arbuckle's wait staff needs to be way more attentive to customers. The only real issue I have with the room is the lack of outlets for gaming systems. It was a huge obstacle setting up my console not just to the TV, but to the power! I'm not going to waste money on a power strip to use only at hotels.
- 5/5
Everyone was super helpful. Loved Joann at the pool.
- 5/5
the check in was fast and efficient. the attendant was pleasant and informative. The room was clean, quiet and with shades drawn dark for sleep. The breakfast was wonderful especially with the animated chef making the omelets! It was a nice get away from the same old, same old at home.
- 5/5
Julie at the front desk was so sweet! Check-in was a breeze and every time we saw her, she said hi and asked how everything was! Cindy was also great, we ran into an issue that they fixed immediately and even gave my boys an ice cream for the inconvenience! Great customer service !! I choose Embassy over the Marriott just because of how kind and welcoming everyone is!!
- 5/5
Location and facilities First impression we were met with a staff member by the name of Hannah who didn’t follow proper protocol therefore we didn’t feel valued and welcomed and would not have stayed if it were not for the prior arrangements
- 5/5
Location and facilities First impression we were met with a staff member by the name of Hannah who didn’t follow proper protocol therefore we didn’t feel valued and welcomed and would not have stayed if it were not for the prior arrangements
- 5/5
Great room & surrounding ocean panoramic views were amazing!!! More restaurants available inside
- 5/5
Great room & surrounding ocean panoramic views were amazing!!! More restaurants available inside
- 5/5
Clean room
- 5/5
Exceptional
- 5/5
The front desk staff is exceptional!
- 0.5/5
Bad
- 4.5/5
Superb
- 5/5
Na
- 5/5
No
- 3/5
The beds were not comfortable at all - My husband and I both left very much looking forward to our own bed. Additionally, the staff member who checked us in seemed annoyed during the check-in process and spoke so quickly, we could not understand what she was saying (I felt horrible asking for information to be repeated, as I did not want to seem rude) - That person ended up giving us the keys to someone else's room. I felt horrible opening the door and almost walking into someone's occupied room. The manager exchanged our keys for the correct room and walked us to the new room to make sure everything was satisfactory. The entire check-in process took over 30 minutes, which was not ideal, but the manager was great and very helpful.
- 5/5
We've stayed here a bunch with our dogs, and we totally love it – the staff is awesome. This time, our room was the best we've had there. It had a wrap-around patio with amazing views, comfy beds, and super quiet rooms; I've never heard another guest from inside my room.
- 5/5
We truly love the hotel with its cozy atmosphere. We loved the different restaurants. The rooms were clean.
- 2/5
Breakfast was good. Ms. Joanne at the pool was excellent… Beds wasn’t comfortable and we didn’t get a good night sleep due the entire stay. A lot of money spent to be uncomfortable.
- 1/5
Horrible service
- 4/5
Nice place. Didn't care for the automatic light in bathroom. Wakes others in room up & I'd rather have depended on the nightlight that was already there.
- 3/5
Wanted to bring our kid to the beach for one day and night during spring break. Paid a lot for a view we never got. We were put on the 3rd floor and had a view of the hotels HVAC system. When they texted my phone and asked how our stay as going, I gave my concern but was offered nothing. Very disappointed as we are frequent Embassy Suite goers.
- 5/5
Location was great! Staff was super friendly!
- 5/5
The restaurant staff was Amazing. Everyone was so welcoming and friendly especially the Breakfast staff.
- 5/5
Friendly service and great location
- 5/5
- 5/5
Our stay was in
- 5/5
We loved the set up being able to go to the Cavalier and the Marriott as well. We just wish there was a hot tub since it is still a little chilly in early April.
- 5/5
Excelente atención
- 5/5
Great time
- 2/5
The room was infested with mosquitoes and spiders.
- 5/5
5 Stars!
- 5/5
Clean rooms and friendly staff. Small indoor pool, but great on beach location. Stayed two years in a row for the Shamrock Marathon.
- 5/5
Great experience all around. The perfect spot for the Shamrock Marathon. Will stay again if we come back.
- 5/5
Night staff at the front desk are amazing !! Rio at the omelet station kills it! All the activities and restaurants were amazing! Will definitely be back.
- 5/5
Love this hotel in all the amenities that it comes with. Dwayne at the front desk was helpful and knowledgeable. We will definitely be back.
- 5/5
Exceptional customer service! Rooms are very clean, everything was perfect. Best sleep, I had in a long time.
- 4/5
Clean room. Restaurant super busy Saturday night/overwhelmed. Good breakfast nice indoor pool
- 5/5
Only recommendation is more reserved hotel parking in the parking garage. Too many public spots and being taken by non-hotel guests.
- 5/5
The property was very well kept and the view from our room of the ocean was beautiful.
- 4.5/5
Great location, super nice A little pricey for off season
- 4/5
yes
- 4/5
yes
- 5/5
e had a wonderful stay! From the moment we arrived, the front desk staff was absolutely amazing — welcoming, professional, and so helpful throughout our visit. The restaurant was also outstanding. Katylin was the best server! She provided exceptional service every night, and because of her (and the incredible food), we ate there all three nights. The food was 10/10 — fresh, flavorful, and consistently excellent. We will definitely be staying here again and referring others as well. Thank you for such a great experience! everything was great
- 5/5
Dwayne was great at check-in! Helpful and friendly
- 5/5
Dwayne was great at check-in! Helpful and friendly
- 1/5
The location and breakfast. Check in took to long and the front desk lady kept trying to charge way more than what I was supposed to. She kept saying its because of the new system. She finally got it correct after about 45 minutes. I was checking in late due to being out celebrating my birthday. Lastly, the bed in the room is so low and hard! We barely got any good rest in that bed. Nothing like any Embassy I have ever stayed in. And parking is next to the Marriott Hotel which has a way bigger lobby and lounge area. Night reception good luck!
- 5/5
Everything
- 5/5
Decent state
- 5/5
Decent state
- 4.5/5
Really enjoyed my stay but couldn’t stay as long as i wanted to because of the inclement weather we had to get back on the road to get back home in North Carolina N/A
- 4/5
amenities excellent, Chef RO was superior at breakfast. came thing great kept food coming.
- 4/5
amenities excellent, Chef RO was superior at breakfast. came thing great kept food coming.
- 0.5/5
Clean and nice
- 4.5/5
I love that this hotel is very family friendly and provides plenty of activities for kids and adults to have fun. They didn’t serve pancakes or French toast for breakfast during my 4 day stay at the hotel.
- 5/5
Wonderful breakfast-a lot of choses . I would be nice to have a free /discounted parking - currently $25.00 for one night.
- 1/5
Called back…I was asked to leave my number to call back, never received a call. Nice hotel…service suboptimal
- 1/5
Called back…I was asked to leave my number to call back, never received a call. Nice hotel…service suboptimal
- 5/5
I tried canceling the room due to another engagement but booking.com declined my request. We were told that we would still be responsible for the nightly rate. Therefore we decided to go and postpone our other trip. However, once we got to the property, our reservation had been canceled, although we were told it couldn't be canceled. The staff was able to accommodate the exact room we originally reserved... they were extremely professional and pleasant. One of the best places we ever stayed. It was worth the confusion and every dime spent! Going back in the summer for my Husband's birthday.
- 5/5
Would have love to have more Gluten Free options on the menu at Arbuckles.
- 5/5
The entire property was beautiful and would definitely recommend room 988. This room had a wrap around terrace and a view that everyone would like to awaken to. 10 out of 10.
- 5/5
The entire property was beautiful and would definitely recommend room 988. This room had a wrap around terrace and a view that everyone would like to awaken to. 10 out of 10.
- 3.5/5
Parking lot was across the street in the same building as the Marriot, I parked on the 4th level and had to walk all the way down because my access card was only for the Hilton. Also we a person checks in the should be asked how many guest will be in the room so there is no mishaps during the free breakfast. I traveled with my daughters team and her coach put her and her teammates in a room that held 6 people but when he booked the room he didnt have the final headcount. At breakfast we were stopped for this, I had two employees talking to me about the rules and why they need a headcount. To say the least at 830am it was over stimulating and unnecessary.
- 5/5
Complimentary breakfast, clean & spacious room , ( I had a King suite ) a plethora of food options nearby , & multiple activities for both kids & adults. Perfect lil staycation
- 5/5
Complimentary breakfast, clean & spacious room , ( I had a King suite ) a plethora of food options nearby , & multiple activities for both kids & adults. Perfect lil staycation
- 4/5
It was very good. NA
- 5/5
Dwayne was great
- 5/5
Dwayne was great
- 5/5
The staff is friendly and eager to please. Don’t forget to walk the boardwalk, visit the historical hotel on the hill across the street, and have a bite to eat at O’Rions roof for the best view in the city! The location is the best in Va Beach and has the most gorgeous Christmas decorations! Bring the family and be prepared for a fantastic vacation complete with free delicious breakfast, complimentary Happy Hour each evening and everything within walking or biking distance. Park and relax!
- 5/5
The staff is friendly and eager to please. Don’t forget to walk the boardwalk, visit the historical hotel on the hill across the street, and have a bite to eat at O’Rions roof for the best view in the city! The location is the best in Va Beach and has the most gorgeous Christmas decorations! Bring the family and be prepared for a fantastic vacation complete with free delicious breakfast, complimentary Happy Hour each evening and everything within walking or biking distance. Park and relax!
- 4/5
The room and staff were great
- 4/5
The room and staff were great
- 5/5
The staff was very helpful and polite. The parking was a little confusing at first since this hotel and the hotel across from it share the same parking garage. The staff was very helpful in directing us where to go and helped if there was any trouble with our parking pass. The food was appetizing, and the drink service was very nice. There was a limit on the drinks, but they had good alcohol content. They also provided snacks with the evening drink service. The shower in our room was amazing and the beds we're comfortable. A little bit on the firm side, but not overly firm. Would stay here again.
- 5/5
The staff was very helpful and polite. The parking was a little confusing at first since this hotel and the hotel across from it share the same parking garage. The staff was very helpful in directing us where to go and helped if there was any trouble with our parking pass. The food was appetizing, and the drink service was very nice. There was a limit on the drinks, but they had good alcohol content. They also provided snacks with the evening drink service. The shower in our room was amazing and the beds we're comfortable. A little bit on the firm side, but not overly firm. Would stay here again.
- 4/5
The service is amazing!!!!! The staff, from all areas of the hotel, were truly wonderful and helpfull at all times. However the linens and towels are scratchy. I dont have expensive linens and towels at home so my expectations are not that high.
- 4/5
The service is amazing!!!!! The staff, from all areas of the hotel, were truly wonderful and helpfull at all times. However the linens and towels are scratchy. I dont have expensive linens and towels at home so my expectations are not that high.
- 3/5
Property was beautiful, it’s winter so we didn’t come for the beach. I was attending a Holiday party that my company hosted. Pulled up to valet to park my car and the guy got in another and took off. I stood there 15+ minutes and finally just said, “I’ll park it myself” the. He showed when I was driving into the garage and took it. Same thing the following morning at checkout, took forever to get my car. They apologized claiming several events were happening and the hotel was near capacity, to that I say bring more staff in if know this ahead of time. Regardless staff was friendly, just need better planning.
- 3/5
Property was beautiful, it’s winter so we didn’t come for the beach. I was attending a Holiday party that my company hosted. Pulled up to valet to park my car and the guy got in another and took off. I stood there 15+ minutes and finally just said, “I’ll park it myself” the. He showed when I was driving into the garage and took it. Same thing the following morning at checkout, took forever to get my car. They apologized claiming several events were happening and the hotel was near capacity, to that I say bring more staff in if know this ahead of time. Regardless staff was friendly, just need better planning.
- 3/5
The layout of the room lacks access to outlets near or around the tv. After checking in we tried to use the microwave provided in the room and the outlet it was plugged into stopped working, we let the front desk know and they said they would send somebody upstairs to check. No one came to check, and we received no follow up for the issue, as well as the fridge not having an option to adjust the temperature, and small trashcans that fill up very easy, and can’t hold much trash that may buildup
- 3/5
The layout of the room lacks access to outlets near or around the tv. After checking in we tried to use the microwave provided in the room and the outlet it was plugged into stopped working, we let the front desk know and they said they would send somebody upstairs to check. No one came to check, and we received no follow up for the issue, as well as the fridge not having an option to adjust the temperature, and small trashcans that fill up very easy, and can’t hold much trash that may buildup
- 4/5
Purchased a room for an ocean view they did not meet expectations.
- 4/5
Purchased a room for an ocean view they did not meet expectations.
- 5/5
The room was very clean. The staff was VERY friendly and attentive. There were so many events to keep us entertained and on the resort, if we weren’t visiting family, we wouldn’t have had a reason to leave the hotel at all during our stay. I had such a great stay from the staff to the food. Honorable mention to Rio at the omelet station, he definitely started our day off pleasant with his good energy and food made with love. We will definitely be back! 10 stars
- 5/5
The room was very clean. The staff was VERY friendly and attentive. There were so many events to keep us entertained and on the resort, if we weren’t visiting family, we wouldn’t have had a reason to leave the hotel at all during our stay. I had such a great stay from the staff to the food. Honorable mention to Rio at the omelet station, he definitely started our day off pleasant with his good energy and food made with love. We will definitely be back! 10 stars
- 3/5
Everything was fine except the hotel charged fees post check out with no warning or explanation. I probably won’t return to embassy because of this.
- 3/5
Everything was fine except the hotel charged fees post check out with no warning or explanation. I probably won’t return to embassy because of this.
- 1/5
We booked a king size bed, after arriving at 11pm we checked in and headed to our room only to find out when walking in we had two full size beds. After going down and informing them we had the wrong room we were told we were given a “free upgrade” since they ran out of king sized beds. The staff insisted going from a king size bed to two full size beds was an upgrade for me and my wife and refused to offer any refunds.
- 1/5
We booked a king size bed, after arriving at 11pm we checked in and headed to our room only to find out when walking in we had two full size beds. After going down and informing them we had the wrong room we were told we were given a “free upgrade” since they ran out of king sized beds. The staff insisted going from a king size bed to two full size beds was an upgrade for me and my wife and refused to offer any refunds.
- 5/5
Joseph was very welcoming! Katie in Orion’s Roof was very attentive and nice. Great experience so far!
- 5/5
Joseph was very welcoming! Katie in Orion’s Roof was very attentive and nice. Great experience so far!
- 5/5
Clean, beautiful, friendly and I don’t give reviews out easily!
- 5/5
Clean, beautiful, friendly and I don’t give reviews out easily!
- 5/5
Loved staying there
- 5/5
Loved staying there
- 5/5
- 5/5
- 5/5
Sakita, Dewayne, the breakfast staff and bartender all amazing.
- 5/5
Sakita, Dewayne, the breakfast staff and bartender all amazing.
- 5/5
I was please with my stay.
- 5/5
I was please with my stay.
- 4/5
The room was a nice size and comfortable. The hotel was excellent.
- 4/5
The room was a nice size and comfortable. The hotel was excellent.
- 5/5
Generally a very pleasant environment and staff
- 5/5
Generally a very pleasant environment and staff
- 2/5
Absolutely meticulous hidden fees and I will rate this on trip advisor and Expedia.
- 2/5
Absolutely meticulous hidden fees and I will rate this on trip advisor and Expedia.
- 5/5
It was an enjoyable and relaxing stay. The area offers a lot of food options. The room was very clean. Overall, I was very satisfied with my stay.
- 5/5
It was an enjoyable and relaxing stay. The area offers a lot of food options. The room was very clean. Overall, I was very satisfied with my stay.
- 5/5
The room was directly on the oceanfront. The staff were very professional and polite. I loved the breakfast. We will definitely come again.
- 5/5
The room was directly on the oceanfront. The staff were very professional and polite. I loved the breakfast. We will definitely come again.
- 5/5
This Embassy Suites delivered way above our expectations for the brand. We’ll be back!
- 5/5
This Embassy Suites delivered way above our expectations for the brand. We’ll be back!
- 5/5
The staff were very professional and friendly!!
- 5/5
The staff were very professional and friendly!!
- 5/5
The only thing we didn't like was the paying for parking. Any establishments or event that makes you pay for parking?You have no choice. That should be put of your amenities for paying customers.
- 5/5
The only thing we didn't like was the paying for parking. Any establishments or event that makes you pay for parking?You have no choice. That should be put of your amenities for paying customers.
- 4/5
clean, and wonderful
- 4/5
clean, and wonderful
- 5/5
We enjoyed our short stay. There were tons of dining options, including an ice cream parlor, that was open late! It was also dog friendly, including a dog park, within steps of the front door.
- 5/5
We enjoyed our short stay. There were tons of dining options, including an ice cream parlor, that was open late! It was also dog friendly, including a dog park, within steps of the front door.
- 5/5
I love embassy resorts so bad I stayed here 3 nights for my bday and had an amazing time I love these hotels !!
- 5/5
I love embassy resorts so bad I stayed here 3 nights for my bday and had an amazing time I love these hotels !!
- 5/5
Excellent hotel staff who were attentive and friendly. The room was great as were the hotel grounds and offerings including the complimentary breakfast and happy hour.
- 5/5
Excellent hotel staff who were attentive and friendly. The room was great as were the hotel grounds and offerings including the complimentary breakfast and happy hour.
- 2/5
Call front desk for new towel but no one bring it to me.
- 2/5
Call front desk for new towel but no one bring it to me.
- 5/5
Great location, friendly staff, and the hotel was very clean.
- 5/5
Great location, friendly staff, and the hotel was very clean.
- 5/5
Clean, good service, good breakdown
- 5/5
Clean, good service, good breakdown
- 5/5
The staff was pleasant, helpful and efficient at making changes to my reservation. The room was clean, quiet and comfortable. The breakfast was excellent with friendly staff.
- 5/5
The staff was pleasant, helpful and efficient at making changes to my reservation. The room was clean, quiet and comfortable. The breakfast was excellent with friendly staff.
- 5/5
The room and balcony were so nice
- 5/5
The room and balcony were so nice
- 3/5
Hotel was clean and beautiful. Property is beautiful. The shower had good water pressure and got to a good temperature. The bed was very uncomfortable. Felt more like sleeping on a box spring than a mattress. I woke up with shoulder pain each morning. The room unfortunately was over a roof top with loud machines running - I’m assuming it was the HVAC system. So despite having a side ocean view , all you could hear on the balcony was the loud humming of machines. Which was really bothersome.
- 3/5
Hotel was clean and beautiful. Property is beautiful. The shower had good water pressure and got to a good temperature. The bed was very uncomfortable. Felt more like sleeping on a box spring than a mattress. I woke up with shoulder pain each morning. The room unfortunately was over a roof top with loud machines running - I’m assuming it was the HVAC system. So despite having a side ocean view , all you could hear on the balcony was the loud humming of machines. Which was really bothersome.
- 5/5
Great vacation. Loved the pool and the beach. Restaurants were all top notch. Easy to use everything with wrist bands. Great free breakfast everyday! Absolutely exceed our expectations.
- 5/5
Great vacation. Loved the pool and the beach. Restaurants were all top notch. Easy to use everything with wrist bands. Great free breakfast everyday! Absolutely exceed our expectations.
- 5/5
Beautiful beach views!
- 5/5
Beautiful beach views!
- 5/5
Super
- 5/5
Super
- 5/5
The hotel was great and the staff was amazing.
- 5/5
The hotel was great and the staff was amazing.
- 5/5
Everyone was friendly from the moment we drove up. Dining options were plentiful within the resort (3 hotels) and extremely walkable. It was very convenient to hit the beach with chairs and towels provided. The complimentary breakfast and free happy hour made each day begin and end in a great way! Would love to bring friends back to visit again!
- 5/5
Everyone was friendly from the moment we drove up. Dining options were plentiful within the resort (3 hotels) and extremely walkable. It was very convenient to hit the beach with chairs and towels provided. The complimentary breakfast and free happy hour made each day begin and end in a great way! Would love to bring friends back to visit again!
- 5/5
Great! So fancy. We had a great time
- 5/5
Great! So fancy. We had a great time
- 5/5
Breonna at the front desk was absolutely AWESOME!!! Help me with my reservation and made the process smooth and seamless!! Excellent customer service!!!
- 5/5
Breonna at the front desk was absolutely AWESOME!!! Help me with my reservation and made the process smooth and seamless!! Excellent customer service!!!
- 5/5
The amenity with these Cavalier Property's is endless, We had a great time!
- 5/5
The amenity with these Cavalier Property's is endless, We had a great time!
- 3/5
I didn’t like the check-in upon arrival on the property. Very confusing
- 3/5
I didn’t like the check-in upon arrival on the property. Very confusing
- 5/5
Embassy Suites was amazing. Really good breakfast with made to order omelettes and anything else you could want. Evening reception was from 4:30-6 daily and included two free alcoholic beverages per adult (we had a hard time getting a non alcoholic drink for our son though) - wines well drinks and beer. Snacks were crackers cheese cubes tortilla chips salsa and veggies and dip. Pool area lovely and beach included two chairs. We had no issues a getting a third for our son. Umbrellas were $29 for day - crazy price glad we brought our own. We ate at Arbuckle's twice and at Hunt Room at Cavalier - that was amazing. Great ambiance and our waiter Declan was great! Also ate twice at Tacos and Tequila and our waiter William was gracious friendly and efficient - food was great. Been to Virginia Beach many times - kind of family tradition since 2017 and have stayed many places - will def come back here. We had a king bed quite two rooms and really liked it. Also did the lawn party at Cavalier - really nice.
- 5/5
Embassy Suites was amazing. Really good breakfast with made to order omelettes and anything else you could want. Evening reception was from 4:30-6 daily and included two free alcoholic beverages per adult (we had a hard time getting a non alcoholic drink for our son though) - wines well drinks and beer. Snacks were crackers cheese cubes tortilla chips salsa and veggies and dip. Pool area lovely and beach included two chairs. We had no issues a getting a third for our son. Umbrellas were $29 for day - crazy price glad we brought our own. We ate at Arbuckle's twice and at Hunt Room at Cavalier - that was amazing. Great ambiance and our waiter Declan was great! Also ate twice at Tacos and Tequila and our waiter William was gracious friendly and efficient - food was great. Been to Virginia Beach many times - kind of family tradition since 2017 and have stayed many places - will def come back here. We had a king bed quite two rooms and really liked it. Also did the lawn party at Cavalier - really nice.
- 5/5
Some things that I would change are the room temperatures. I enjoy a cooler room, and throughout the night it felt as though the temperature crept up. The restaurants were very expensive and one in particular, the Deck, was mediocre in service and quality. The happy hour reception is a very nice gesture!!!
- 5/5
Some things that I would change are the room temperatures. I enjoy a cooler room, and throughout the night it felt as though the temperature crept up. The restaurants were very expensive and one in particular, the Deck, was mediocre in service and quality. The happy hour reception is a very nice gesture!!!
- 5/5
Lo máximo todo muy bueno
- 5/5
Lo máximo todo muy bueno
- 5/5
Absolutely impressed with all the activities for kids!! My grandchildren will never forget this place
- 5/5
Absolutely impressed with all the activities for kids!! My grandchildren will never forget this place
- 5/5
Fancy hotel, good breakfast, whats not to like? Its right at the beach, easy access, safe area. Only stayed a night but might return if in this area again
- 5/5
Fancy hotel, good breakfast, whats not to like? Its right at the beach, easy access, safe area. Only stayed a night but might return if in this area again
- 5/5
Great resort with on-trend upgrades. Beautiful, CLEAN bathrooms,ample storage and security. our family had a great vist. Thank you.
- 5/5
Great resort with on-trend upgrades. Beautiful, CLEAN bathrooms,ample storage and security. our family had a great vist. Thank you.
- 4/5
The valet parking was alittle confusing at first. Was looking for it near the hotel
- 4/5
The valet parking was alittle confusing at first. Was looking for it near the hotel
- 5/5
Pool oceanfront
- 5/5
Pool oceanfront
- 4/5
Last year we stayed on the 4th floor this year we stayed on 11th both oceanfront but for some reason the water pressure was very low this year. The valet parking was much better last year. This year we waited at times an hour plus for them to bring our vehicle. The last day we wanted to get an earlier start home and we waited an hour for them to bring our vehicle. The lady at the front desk was nice enough to walk and get security to bring it. Overall we had a great time.
- 4/5
Last year we stayed on the 4th floor this year we stayed on 11th both oceanfront but for some reason the water pressure was very low this year. The valet parking was much better last year. This year we waited at times an hour plus for them to bring our vehicle. The last day we wanted to get an earlier start home and we waited an hour for them to bring our vehicle. The lady at the front desk was nice enough to walk and get security to bring it. Overall we had a great time.
- 5/5
Quiet and not crowded.
- 5/5
Quiet and not crowded.
- 5/5
We have stayed on the property several times, by far the nicest place in VA beach although it’s pricey but we feel it’s worth it.
- 5/5
We have stayed on the property several times, by far the nicest place in VA beach although it’s pricey but we feel it’s worth it.
- 5/5
We had a fantastic stay! Sydni and Kiana at the front desk were truly wonderful — welcoming, kind, and made everything easy, even when our original room wasn’t available. The hotel is pet-friendly, relaxing, and the onsite restaurants exceeded expectations. Valet had minor issues, but overall, a great experience. We’ll definitely be back!
- 5/5
We had a fantastic stay! Sydni and Kiana at the front desk were truly wonderful — welcoming, kind, and made everything easy, even when our original room wasn’t available. The hotel is pet-friendly, relaxing, and the onsite restaurants exceeded expectations. Valet had minor issues, but overall, a great experience. We’ll definitely be back!
- 5/5
Love Joanne poolside giving us towels and great service! TNT BAR IS FUN!! Highly recommend!!
- 5/5
The property is unique in that it is clean and updated.
- 3/5
Over crowded and understaffed. Paid extra for late check out. $100 for 2 hours. They deactivated our cards in the middle of it. Had to stand in line for 10 minutes to reactivate. Bet we spent 2 hours total waiting for “valet” to bring our car around
- 5/5
We had a very nice experience staying here. E would come again.
- 5/5
New property and it feels like it! Courteous staff, gorgeous view of the bay, in-hotel distillery tastings, clean and not too crowded beachfront and boardwalk.
- 5/5
Great hotel
- 4/5
The mattress in room 888 was way to hard, needs to be replaced. The room and hotel were very clean.
- 4/5
Beautiful property. Staff was EXCELLENT (with the exception of the bartenders at both outside pool restaurants, TNT and The Deck). The mattress on the king bed was pretty awful for an Embassy Suites, and the pool was definitely not maintained well, very cloudy. Other than that it was a fantastic stay, the staff were amazing, front desk, dining, and housekeeping. The hotel itself was beautiful, clean, huge balcony (we had a partial ocean view on the side of the building and it was still a great view). There were plenty of food options right there at the resort, and all were great and not unreasonably priced (for the beach!).
- 3/5
It would be 5 stars but we had to wait all the way up to 4pm to check in, which is ridiculous considering we paid over $500 for the night. The price is another reason it is not 5 stars. That's a crazy amount of money for a single night, and some nights were over $800. My monthly mortgage is $1100... You also have to pay $25 a night for parking, which is insulting considering what you're already paying. The food and drinks were great but again, your paying top dollar for it all, except breakfast. The amount of kids taking over the pool was also ridiculous. The water looked extremely cloudy. Otherwise it was a very pretty and clean resort area with a great beach and beautiful views. I would stay here every visit if the prices were more reasonable.
- 4/5
The outdoor pool could be cleaner. The Marriot nxt door is much cleaner from our previous visits.
- 4/5
Na
- 5/5
The staff and especially the breakfast was excellent
- 5/5
It was good. Great service. Can’t wait to come back again!
- 5/5
Amazing!
- 5/5
Everything was very nice!
- 5/5
Great will return soon
- 4/5
Great room and view, only issue was Room had extremely noisy exhaust fan that needs repair. Kept us up at night.
- 5/5
Great experience
- 5/5
Great service and friendly staff
- 5/5
Staff was helpful. Our room was clean as well as common areas.
- 5/5
Rooms were spacious. The staff were so nice and helpful. The restaurant in the lobby had a really good free breakfast buffet. Great pools and right on the beach. Loved it all.
- 5/5
It was our honeymoon staycation and we had a great time.
- 4/5
The best part of our stay was our check in process it was super easy and quick Clinton provided great customer service! Great way to start off our stay.
- 5/5
Kid friendly
- 5/5
With the price of this hotel I don’t think I should have had to pay for parking, also in my opinion the decor should have been more of a beach vibe. Despite this many things made my stay more appealing. For starters, I was delighted by Joann’s bubbly personality. Also the staff for breakfast was awesome, especially the woman who was making omelets.
- 5/5
Beautiful, well maintained, staff was great.
- 5/5
.
- 5/5
Love this place!!!!
- 5/5
Everything
- 2/5
Booked through ex pedia...they thought we needed 2 rooms...only booked one...hotel would not let us into room for 1 hr. Until problem was resolved with expedia...this is terrible especially when we are in our 80s and traveling...never had this experience before...they did upgrade our room? They need to upgrade the front desk....
- 5/5
we loved the property, took our grankids for spring break.
- 5/5
Staff Was Great
- 5/5
I definitely enjoyed my stay at this property for a quick weekend getaway, I enjoyed the layout of the room, not your typical standard hotel room. Orions rooftop bar is amazing, highly recommended. Valet parking was a breeze. I will be booking again in the future!
- 1/5
Raw burgers and charge me twice for incidental and Valet
- 5/5
Awesome!!!
- 5/5
Just so nice
- 5/5
We will definitely stay again
- 3/5
My stay was great.
- 5/5
Met all expectations
- 5/5
We had an amazing stay at this hotel in Virginia Beach! The ocean views were absolutely incredible-waking up to that was such a treat.The rooms were spacious, super clean, and comfortable, making it a great place to unwind. The breakfast was another highlight; it was delicious with made to order omelettes and plenty of options to choose from. Whether you're looking for a relaxing getaway or an oceanfront retreat, this place has everything you need for a perfect stay.
- 5/5
Amazing ocean front room, clean, quiet.
- 5/5
Great stay
- 1/5
I enjoyed my stay, but it was overshadowed by the fact that I was charged twice for my hotel room and still have not been reimbursed. I originally had a hotel room booked at the historic Cavalier hotel. The day before my stay, I received 2 voice mail messages and 2 e-mails from Expedia explaining that I needed to call them to book a room at another hotel. The Cavalier was having A/C issues in some rooms. The only communication from the actual hotel itself concerning this was an e-mail stating that my reservation had been cancelled. I called Expedia and spent an hour and 40 minutes on the phone trying to book a room elsewhere. I got the room, showed up to check in, and realized later on that I had been billed twice. Unbeknownst to me, the Cavalier had booked a room for me already at Embassy Suites. When I rebooked the room through Expedia, I ended up getting charged twice. The first 45 minutes of my hotel stay were spent on the phone with Expedia dealing with this. It has been 4 days, and Expedia is still getting no information from the Cavalier and the hotel is saying that they refuse to reimburse me at this time. This has all been so upsetting, especially as I need the money that was taken from my account. The lack of communication from the Cavalier is disappointing, along with the lack of accountability concerning this issue.
- 5/5
Very cool spot, ocean views from room. Breakfast included and happy hour drinks at Arbuckles with a view of The Cavalier Hotel from the bar. Smart design to best use resources in the area.
- 5/5
I would have appreciated coffee offered other than what was in the room (complimentary)
- 5/5
Excellent
- 5/5
Great spot. Staff very friendly and helpful. Nice bar. Walking distance everywhere.
- 2/5
The room was not at pictured on hotels.com we were given a partial view instead of the corner king view as pictured. When we checked in the lady said that hotels.com makes this mistake often by putting the wrong picture there and said there was nothing she could do.
- 4/5
Beautiful hotel and atmosphere. The only issues I had was the front desk person at check in was not friendly or welcoming. Her presentation did not represent the hotel at all. Similarly, the cook staff for the omelette station was rude as well. Again, did not seem to represent the overall environment well.
- 5/5
I did not like that when we booked on Expedia & got to the actual hotel. There were so many hidden fees. Held $300 for incidentals and did not know this hotel was a resort & had to pay resort fees. Also had to pay for parking. I just didn’t know there were so many fees until we got to the front desk. The hotel was very nice & the stay but probably will not stay here again due to knowing what all the hotel holds and what monies you don’t get back.
- 5/5
The bar, the breakfast . The room was luxurious.
- 5/5
I enjoyed my stay at the hotel. I can’t wait to return.
- 4/5
A new Hotel, We had a large room. Train staff on how to accommodate Hilton Honors members with benefits. Get rid of those red potatoes they are taste awful this the second time had to endure them, go back to the regular potatoes from your other Embassy Hotels. Consider the feedback.. However we enjoyed our stay!! A kind Thanks to the Manager on duty!!!
- 5/5
Love This
- 5/5
The staff at Arbuckle's were Outstanding! Always cheerful and warm. Great place to hangout with friends.
- 3/5
Size of rooms were nice. Water pressure was pretty horrible.
- 5/5
It was a very clean property with a beautiful view! We loved the location.
- 5/5
Everything was great! I highly recommend!
- 5/5
I love staying at Embassy Suites.
- 2/5
Unfriendly employees in the restaurant and pool area.
- 5/5
10/10
- 5/5
I
- 5/5
Beautiful place with lots of amenities. Clean, comfortable and all in all a wonderful stay. We really loved it.
- 5/5
Incredible room with amazing views. Lots of space to relax. So clean and comfortable. Wish the restaurant had more options, pretty limited. Parking is shared with the Marriott and you have to walk across the property to get to the garage.
- 5/5
Enough choices for dining
- 4/5
Beach was so clean.
- 5/5
Amazing clean great service all amazing
- 3/5
The shower head was flimsy. Water in the sink counter would turn off and on by itself. The thermostat was not working.