Extended Stay America Suites Washington DC Tysons Corner

I don't usually complain or give bad reviews but the extended stay at tysons corner was not good for me and my family. Wifi didn't work, remote needed batteries it was useless and had to press the buttons like 10 times just to change the channel or lower the volume. Towels, sheets, and trash were not changed daily, only after 7 days the front desk said they do a "complementary cleaning". I was there 5 days with the same trash, sheets, and towels. I had to go to the front desk with my dirty towels to exchange it for new towels, its like I'm working to serve my self when I'm the guest, no hospitality what so ever. No mugs in the room you have to ask for everything, this is a bare minimum operation. I was wondering where the bathroom trash was it was under the sink drawer didn't find it until the 3rd day, we used 1 trash in the kitchen for everything which wasn't changed by staff I had to take out my own trash on the 3rd day because it started to smell. The laundry dryer at night made the whole floor smell like dirty underware and socks. The only thing that worked good was the bed to sleep and shower, even the toilet was weak at flushing had to go to the front desk for a plunger. Worst hotel experience I have ever had, and I've stayed at many, its like the opposite of hospitality. Didn't feel welcomed or like a guest at all. Went to breakfast first day and all there was is an egg and 1 packet of oatmeal at 9 am. The stay was uncomfortable and I feel I overpaid for what I got.

Exceptional

Clean and staff very helpful.

Nice quiet hotel in convenient location. Lots of parking.

Room wasn’t clean and we weren’t able to request maid service since our stay was less than one week.

Rundown hotel. The only good thing was that the sheets were clean.

Location Run down

Very clean and conveniently located. I forgot a hairdryer and there were none at the property. Otherwise a great experience!

Good

My room was clean and smelled fresh. The hotel was very close to highway and malls, which made getting around quick and easy. There was plenty of parking and the staff was very friendly and accommodating. Vending machines worked and had good options.

We immediately left for another hotel.

breakfast was below expectations. quite meagre.

If you're just looking for a reasonably priced place to stay for night, this hotel might be OK. If you are traveling on business and want any measure of comfort, modern amenities, a decent bed, soundproof windows, a quiet AC etc etc this place leaves a lot to be desired. The rooms are pretty basic and there are signs of neglect. Would I stay here again? Possibly, but I hope not.

The location was very convenient, the staff was helpful, and the bed was comfortable. The breakfast offered was a little disappointing - more of a morning snack at best rather than a meal. Some fruit at least in addtion to what was offered would have been nice.

The breakfast offered was a little disappointing - more of a morning snack at best rather than a meal. Some fruit at least in addtion to what was offered would have been nice.

Clean rooms, friendly staff. Would stay here again.

One of the worst I’ve been to

Extended Stay was amazing!

Exceptional

room size and layout were good. Refrigerator sounded like a car alarm when starting. Sticky floors. Plastic cups. Had to ask for basic kitchen materials.

room size and layout were good. Refrigerator sounded like a car alarm when starting. Sticky floors. Plastic cups. Had to ask for basic kitchen materials.

Easy booking and check-in

Easy booking and check-in

Nice quiet hotel close to everything

Odd smell. Very dated and rundown

This hotel is very clean and comfortable. Excellent value. Located in the heart of Tyson's Corner, I stay here often for work. I will continue to stay here.

This hotel is very clean and comfortable. Excellent value. Located in the heart of Tyson's Corner, I stay here often for work. I will continue to stay here.

Good location for a conference I attended I had a wait a long time to check in because there was no one at the check in desk for 10 minutes

Good location for a conference I attended I had a wait a long time to check in because there was no one at the check in desk for 10 minutes

Superb

It's close to Tysons. But you will need a car to get around since it's nowhere near public transportation. This hotel is absolutely filthy. We had two rooms and one of the bathrooms was so disgusting that we had to shower in the smaller room (brown mold and rust coming out of the showerhead, hairs, dirty shower curtain, etc.). There were many visible stains on the furniture. I know this hotel is less expensive than others in the area, but I expect a basic level of cleanliness from a national chain. When we booked, we asked if we could have adjoining rooms and they said they would do their best to accommodate us. Then when we checked in, they told us that NONE of the rooms are adjoining, so why would they say they would try? I tried to get a new hotel after the first night but of course, this one was non-refundable for our remaining stay. Very disappointed in the hotel and in booking.com.

The location was ok. It was a short drive to the mall, restaurants and activities. The room was not clean. When I walked in the door I noticed crumbs on the kitchenette counter. The bathroom counter and bathtub was dirty. Good thing I bring cleaning products with me when I go to hotels.

The location was ok. It was a short drive to the mall, restaurants and activities. The room was not clean. When I walked in the door I noticed crumbs on the kitchenette counter. The bathroom counter and bathtub was dirty. Good thing I bring cleaning products with me when I go to hotels.

Superb

Free parking right outside the hotel. This is not a fancy hotel and it is a bit tired, but it does the job just fine. Employees are friendly and the rooms are clean. The mattress lies on a metal bedframe and it squeaks when you move. The room and bathroom are large enough and it does provide kitchen area. I stay when I am in town for business for a day or two.

NOTE: Pet friendly hotel. Would not stay here again bc of that.

Nice quiet hotel

Room was smelly

Nasty place all together.

I had a non-smoking room that reeked of smoke, especially the bathroom. Expedia claims there is a gym, but there is no gym. Staff was nice but facilities were very depressing. There was no cups, plate, or silverware in the extended stay unit. A sign said you had to ask for whatever cutlery you needed at the front desk. That made me worried about how bad theft must have been at the hotel.

Excellent stay . Front desk lady’s are amazing

Nice quiet hotel. Staff is nice and accommodating. Close to everything, easy access to highways to get around

Easy check in and was greeted with a clean and tidy room. Loved the fridge and easy access to food options in the area. Close to interstates.

Great stay! Place was clean and quiet. Will stay here again when in the area

I found beetle larva in the towels in the bathroom, although not bed bugs, still concerning. The location was all in all pretty run down. The heater didnt seem to fully function (the room was maybe only able to heat to 60 degrees max). the under-window unit seemed in disrepair (it was askance and not fully attached to the wall). The sheets didnt fit the bed well and slid/crinkled atop the waterproof mattress cover -- this coupled with the room temperature made for an uncomfortable night's rest.

Very convenient and close to everything in the area. Laundry rooms are in a great place. Staff is friendly and professional.

Bad

Exceptional

The room was clean, albeit very warm initially with the heat set at 78! The staff was nice, the building was in fine condition. The “breakfast” is coffee/tea and some prepackaged, individual muffins or nutrigrain bars. Not what I would call a continental breakfast as I have experienced it anywhere else. The location is good, close to Tysons mall/station, and the mall has free parking so you can easily get into the city without worrying about driving there.

Bad

Disappointing

The staff received me with a smiling face. She was very respectful and professional. Nagwa made ma feel at home. Nothing

The staff received me with a smiling face. She was very respectful and professional. Nagwa made ma feel at home. Nothing

No dishes or utensils in the kitchen. The room smelled of fried food. The heater and refridgerator were noisy. Breakfast was uninteresting.

Friendly person at the front desk. Morning coffee is good. No dishes or utensils in the kitchen. The room smelled of fried food. The heater and refridgerator were noisy. Breakfast was uninteresting.

Great stay! Very clean. Smelled great

Great stay! Very clean. Smelled great

The location is very close to my place of work . The staff are very patient and professional. Always ready to respond to questions asked. The room was very clean and decently. Nothing at this time.

Hair from the previous person was in the shower and floor also in the refrigerator

Nice room, clean and comfortable.

Nice room, clean and comfortable.

Room was clean and staff was friendly and attentive...... Will definitely be back

Room was clean and staff was friendly and attentive...... Will definitely be back

Room smelled nice and was clean. Staff was friendly and accommodating

Room smelled nice and was clean. Staff was friendly and accommodating

very good

good

I arrived at this property on August 25th . The bathroom had hair all on the ceiling snd on the back of the bathroom door. The television remote did not work. The floor of the room was not fully clean and mopped. The toilet stopped up twice on me in one day and the property manager was very disrespectful and unprofessional to me . Blaming me for the toilet being stopped up.She called me on the telephone yelling snd telling me that she is going to charge me $50 if the toilet stops up again. After threatening me with a $50 fee she hangs up the telephone on me. Now normally I would have given her another side of me but I swallowed that because I had already paid for my three nights. The hotel does’t have a gym, no real breakfast, no lobby, nothing to offer the guests. It felt like I was staying at a shelter snd not at a hotel paying my money. They give you one roll of tissue per room for two people. I would not recommend this facility to anyone. It was an unpleasant stay. The staff could have been more friendlier and welcoming. It was not a warm and pleasant stay. It was a very hostile and cold environment. You go to a hotel to relax, chill and be comfortable. This was not that hotel. I was very disappointed.

Great accommodation for my stay. Clean and quiet. Great location near the mall and highways to get around. Will stay here again.

Great accommodation for my stay. Clean and quiet. Great location near the mall and highways to get around. Will stay here again.

Room was very clean and smelled nice. Staff was wonderful

Room was very clean and smelled nice. Staff was wonderful

Very bad area , beds look like sofa beds , very nasty

Very bad area , beds look like sofa beds , very nasty

Neat and clean Committed staff

We didn’t like even one thing. Photos look beautiful-it’s not! Trust me!! You get what you pay for in this instance!! It was loud, dirty, smelled bad, people actually live there ( I guess hence the name “extended stay”) and they’re loud and obnoxious people. I wanted to like it but my god. When we walked into the bathroom and saw actual human hairs on the “clean towels” that was a wrap for us. That’s all I got pictures of unfortunately. Oh I wish I knew they were going to fight about giving me a refund for the night we didn’t stay, I would’ve snapped pictures non stop!! The breakfast they claim they have? Some packaged muffins and some coffee. What a joke. We couldn’t bear to stay a second night so we initiated for a refund only for the 2nd night. We had literally stayed there for less than 12 hours ( checked in at almost midnight, had to sleep there unfortunately, and we checked out by 11 am the following day) they’re now disputing our refund for the night we DID NOT STAY THERE. What a bunch of thieves. Never ever ever again we ended up checking out and going to the Hilton garden Inn in falls church and oh my ohhhh my what a beautiful amazing place!!! We will go back to that one!

For an affordable option it got the job done but it was definitely not the nicest hotel in the area.

For an affordable option it got the job done but it was definitely not the nicest hotel in the area.

Good location

I was charged for phone usage - I asked what time and I was not even in the room at that time. Overall not a pleasant experience and won’t be staying again.

I was charged for phone usage - I asked what time and I was not even in the room at that time. Overall not a pleasant experience and won’t be staying again.

The property is clean. My room appeared clean. Room odor was off. Smelled like either old cigarettes or could have been mold. Pillows were extremely flat.

It was two nights stay, from the first evening till the check out I asked them to provide kitchen utensils,they did not. Stove was not working at all. On asking they used to say we are sending to fix it in 10 minutes but nobody showed up till last. Basically the kitchen was just a useless feature as no working stove available neither any utensils. I didn't like the staff attitude as well. Overall not a worth of you are looking for a peaceful stay.

It was two nights stay, from the first evening till the check out I asked them to provide kitchen utensils,they did not. Stove was not working at all. On asking they used to say we are sending to fix it in 10 minutes but nobody showed up till last. Basically the kitchen was just a useless feature as no working stove available neither any utensils. I didn't like the staff attitude as well. Overall not a worth of you are looking for a peaceful stay.

No hot breakfast, coffee was bad, beds are terrible, had to unplug cables in the back of the TV to adjust volume or their instruction. Only reason for the three stars was because they were able to tell me how to adjust the volume and moved me to another room (need was still bad)

No hot breakfast, coffee was bad, beds are terrible, had to unplug cables in the back of the TV to adjust volume or their instruction. Only reason for the three stars was because they were able to tell me how to adjust the volume and moved me to another room (need was still bad)

Front desk check in is always confusing and for some reason evening staff has difficulty in giving out the items you list as provided to guests as a courtesy. Police were there for something outside too

Front desk check in is always confusing and for some reason evening staff has difficulty in giving out the items you list as provided to guests as a courtesy. Police were there for something outside too

So i stayed here form

So i stayed here form

Good location

Good location

Clean and roomy. The beds were very comfortable and the room was quiet. The shade did not cover the window at the top - bent.

This isn’t the cheapest hotel in the area and it’s missing a LOT of maintenance work. We got there, get our room and spend ages trying to find it because our room’s number was missing, something that they could’ve at least mentioned at the front desk. Finally in the room, got settled and we kept hearing a water leak coming from the tub that never stopped leaking. And if that wasn’t enough the TV remote was broken cause some buttons didn’t work. The cherry on top was the included breakfast was instant oatmeal, fruit bars, and coffee. If I am paying over $150 per night they could definitely do a better a job.

This isn’t the cheapest hotel in the area and it’s missing a LOT of maintenance work. We got there, get our room and spend ages trying to find it because our room’s number was missing, something that they could’ve at least mentioned at the front desk. Finally in the room, got settled and we kept hearing a water leak coming from the tub that never stopped leaking. And if that wasn’t enough the TV remote was broken cause some buttons didn’t work. The cherry on top was the included breakfast was instant oatmeal, fruit bars, and coffee. If I am paying over $150 per night they could definitely do a better a job.

Good coffee in the morning. No frills but great for those on a budget.

Good coffee in the morning. No frills but great for those on a budget.

We were initially assigned and given the key to a room that wasn’t ready. It was still being cleaned. They told us it would be about a 15 minute wait, but there was no place to wait. No chairs, no lounge, nothing. We requested another room and was given one. Accommodations was bare bones.

We were initially assigned and given the key to a room that wasn’t ready. It was still being cleaned. They told us it would be about a 15 minute wait, but there was no place to wait. No chairs, no lounge, nothing. We requested another room and was given one. Accommodations was bare bones.

Reasonable price, crappy bathroom, rude staff, laundry onsite

Reasonable price, crappy bathroom, rude staff, laundry onsite

CON: for straight business only, in & out. Outdated. Towels felt like they've been in the hotel's rotation for years (off-white, yellow, thinning, not drying) and felt slightly damp. Bathroom's shower had constant drip; could not get it to stop. Didn't check in until midnight & was leaving at 7am so there was no point in calling maintenance, etc. will not re-book.

CON: for straight business only, in & out. Outdated. Towels felt like they've been in the hotel's rotation for years (off-white, yellow, thinning, not drying) and felt slightly damp. Bathroom's shower had constant drip; could not get it to stop. Didn't check in until midnight & was leaving at 7am so there was no point in calling maintenance, etc. will not re-book.

It had some bad smell Some weird people hanging outside the hotel. Looks like the place needed some updating.

Close to shopping and dining options

Close to shopping and dining options

Good location

Good location

I want to say about my bad very bad experience with this Hotel and Expedia too….. I am sure that my review will delete….. Hotel is very bad and room was very dirty … I am in shock….towels were very old and dirty… I payed for 5 night… and left this property next morning… I couldn’t to sleep all night because of sounds and very bad bed and everything… bad bags is here too…. And I did check out next and This amazing hotel said to Expedia that I was staying 4 night…. I just very upset…. And first time I see something like that…. Don’t go to this hotel ))) it is more Motel… not hotel

I want to say about my bad very bad experience with this Hotel and Expedia too….. I am sure that my review will delete….. Hotel is very bad and room was very dirty … I am in shock….towels were very old and dirty… I payed for 5 night… and left this property next morning… I couldn’t to sleep all night because of sounds and very bad bed and everything… bad bags is here too…. And I did check out next and This amazing hotel said to Expedia that I was staying 4 night…. I just very upset…. And first time I see something like that…. Don’t go to this hotel ))) it is more Motel… not hotel

The rooms were very clean The hallways were so hot and the front desk employee barely spoke English which made it difficult to request things I needed. I requested the dish package and he only gave me 4 paper cups and 2 plastic fork.

The “free breakfast” consisted of

The “free breakfast” consisted of

Sold me a room they did not have available and it was 11:30pm trying to get a room . Very unprofessional

Sold me a room they did not have available and it was 11:30pm trying to get a room . Very unprofessional

Cheap and good location. You know what that means.

Cheap and good location. You know what that means.

How close it is to DC and a walkable distance to restaurants and shops in Tysons Corner. They only cleaned the rooms once a week, according to the staff.

The staff was easy going and kind. Parking was plentiful, well lit. N/A

The room was quiet I had 3 really bad experiences. First, on return to the room on my second day I have found that my toilet was used by someone. It was not properly flushed and needed a brush. The second is when I called the manager about this. She raised he voice and said that I must have left it like that in the morning. She admitted that her cleaning staff could've used the room, but didn't consider it a possibility. (Personally I think the cleaning staff was working on the 3rd floor, had a bathroom emergency and did not take the effort or time to go down to the staff rooms.) Thirdly the kitchen was completely without utensils. When I phoned the front desk they did deliver some utensils, pots and a percolator. When I took the percolator from the package, it was unwashed and still had use coffee brew from a previous use. There were no teaspoons with the utensils delivered - I had to stir my coffee with the table spoon handle. This was unacceptable and pathetic - especially the way the manager handled the issue.

I like this hotel. I stay here frequently when in town. Easy access to highways and close to dc. Staff is friendly and accommodating.

I like this hotel. I stay here frequently when in town. Easy access to highways and close to dc. Staff is friendly and accommodating.

Excelente limpio y agradable

Excelente limpio y agradable

Not a good stay, bath had mould all over the roof, the pillow case had blood marks. there was no drinking water and the vending machine was broken, these are basic amenities and must be provided. Very disappointed.

Not a good stay, bath had mould all over the roof, the pillow case had blood marks. there was no drinking water and the vending machine was broken, these are basic amenities and must be provided. Very disappointed.

The bed had 2 rugs, one of the rugs was not clean. The TV had cable but could not see any of the cable channels. The AC machine was cold but you had to fiddle with it to keep a constant temperature

The bed had 2 rugs, one of the rugs was not clean. The TV had cable but could not see any of the cable channels. The AC machine was cold but you had to fiddle with it to keep a constant temperature

WiFi kept dropping after about 40 mins Faucet in bathroom was loose “Breakfast” was packages of instant oatmeal

WiFi kept dropping after about 40 mins Faucet in bathroom was loose “Breakfast” was packages of instant oatmeal

I’m good

I’m good

The internet gave me trouble. Was disappointed with their breakfast! They only had muffins, coffee and tea.

The internet gave me trouble. Was disappointed with their breakfast! They only had muffins, coffee and tea.

It was bare bones but clean and inexpensive. I'd stay again for a business trip.

It was bare bones but clean and inexpensive. I'd stay again for a business trip.

It’s a nice location

It’s a nice location

I got a refund on the price difference between the queen and king room. But parking is free.

I got a refund on the price difference between the queen and king room. But parking is free.

There was a constant smell of marijuana in entry lobby, didn't get a full kitchen kit when asked, and bath tub showered was disgusting. Had to by disinfectant, paper products and utensils.

There was a constant smell of marijuana in entry lobby, didn't get a full kitchen kit when asked, and bath tub showered was disgusting. Had to by disinfectant, paper products and utensils.

This place should not exist or be called a hotel. It is in the heart of Tysons Va and if you are familiar with this area it is mainly an upscale and very well maintained area. This place is far from that. As I checked in, this should have been a red flag, I observed a female customer that was in tattered clothing having a heated conversation with the person at the counter. The lobby smelled like a locker room and the decor felt like it was from the early 90s. Don’t be fooled by the images online. If you have a family, stay away from this hotel. When I checked in, the staff member asked if I had paid online. I was confused because, I had a prepaid reservation. Anyway, the below is a list of complaints or observations that went unchecked by staff; in no particular order. 1. Lights in the room began flickering 2. Hair on the bathroom door 3. Pubic hair on toilet seat 4. Dust balls on floor 5. Towels were stained 6. Refrigerator makes loud noises (all night) 7. People smoking weed in the parking lot 8. 2 guys on separate occasions urinating in the rear parking lot 9. Smoke alarm started chirping (staff asked me to come get the battery and install myself) 10. Bathroom door is partially off the hinge (missing a screw and door is hard to close) 11. Shower curtain has black stains 12. No towels upon demand

This place should not exist or be called a hotel. It is in the heart of Tysons Va and if you are familiar with this area it is mainly an upscale and very well maintained area. This place is far from that. As I checked in, this should have been a red flag, I observed a female customer that was in tattered clothing having a heated conversation with the person at the counter. The lobby smelled like a locker room and the decor felt like it was from the early 90s. Don’t be fooled by the images online. If you have a family, stay away from this hotel. When I checked in, the staff member asked if I had paid online. I was confused because, I had a prepaid reservation. Anyway, the below is a list of complaints or observations that went unchecked by staff; in no particular order. 1. Lights in the room began flickering 2. Hair on the bathroom door 3. Pubic hair on toilet seat 4. Dust balls on floor 5. Towels were stained 6. Refrigerator makes loud noises (all night) 7. People smoking weed in the parking lot 8. 2 guys on separate occasions urinating in the rear parking lot 9. Smoke alarm started chirping (staff asked me to come get the battery and install myself) 10. Bathroom door is partially off the hinge (missing a screw and door is hard to close) 11. Shower curtain has black stains 12. No towels upon demand

The stay overall was good. The property suited my needs for my trip. Some guests were very rude and loud though.

The stay overall was good. The property suited my needs for my trip. Some guests were very rude and loud though.

Grab and go breakfast was nutragrian bars, muffins, tea and coffee. Rooms were not clean. Maid service was at request. Ample free parking, attentive and friendly staff. Great location to metro and restaurants

Grab and go breakfast was nutragrian bars, muffins, tea and coffee. Rooms were not clean. Maid service was at request. Ample free parking, attentive and friendly staff. Great location to metro and restaurants

The buffet breakfast was terrible

The buffet breakfast was terrible

Thank you to all staff

Thank you to all staff

Everything good

Everything good

Required 3 times n no change Kept being told they were over booked

Required 3 times n no change Kept being told they were over booked

Nice

Nice

The hotel was always quiet, and had the qualities of a higher end hotel honestly.. highly recommend

The hotel was always quiet, and had the qualities of a higher end hotel honestly.. highly recommend

It was no frills but a clean place to sleep for the night.

It was no frills but a clean place to sleep for the night.

Friendly staff

Friendly staff

Very Good

Very Good

Convenient location to Tysons and Beltway area. Clean, safe.

Convenient location to Tysons and Beltway area. Clean, safe.

Thank you for the excellent service

Thank you for the excellent service

The room is okay and the location is good for the price. They need more people in the hotel because there’s usually no one at the front desk.

The room is okay and the location is good for the price. They need more people in the hotel because there’s usually no one at the front desk.

Very poor breakfast. No amenities.

Very poor breakfast. No amenities.

The door did not fit properly in the frame. There were many small things around the room, which were broken.

The door did not fit properly in the frame. There were many small things around the room, which were broken.

Safe convenient economic with light breakfast and coffee

Safe convenient economic with light breakfast and coffee

Safe quiet convenient with excellent staff specially Najwa

Safe quiet convenient with excellent staff specially Najwa

.

.

Now the bad: upon arrival, I noticed that the room was broiling hot, and the A/C was broken. Leaving the window open helped to cool the room, but at night, guests were talking loudly and smoking weed outside my window. Also, the refrigerator wasn't working properly, did not keep anything cold. The internet cut out during my stay too, so I could not use the internet, nor would the tv work. Breakfast was lackluster, just some pre-packaged muffins and coffee and tea. Nothing special. I wasn't the only guest walking away empty-handed. The worst part of the stay? Upon packing up my things in the morning, I saw a cockroach run across my room floor. This prompted me to want to check-out early, I had had enough! Then, there was no one at the front desk to check me out. Online, this hotel boasts a "newly renovated" property. Sure, you can tell that the rooms have new floors and some furniture updates, but a room with no A/C and cockroaches does not feel new. Sorry, but I do not recommend this hotel, not even at a discounted rate.

Now the bad: upon arrival, I noticed that the room was broiling hot, and the A/C was broken. Leaving the window open helped to cool the room, but at night, guests were talking loudly and smoking weed outside my window. Also, the refrigerator wasn't working properly, did not keep anything cold. The internet cut out during my stay too, so I could not use the internet, nor would the tv work. Breakfast was lackluster, just some pre-packaged muffins and coffee and tea. Nothing special. I wasn't the only guest walking away empty-handed. The worst part of the stay? Upon packing up my things in the morning, I saw a cockroach run across my room floor. This prompted me to want to check-out early, I had had enough! Then, there was no one at the front desk to check me out. Online, this hotel boasts a "newly renovated" property. Sure, you can tell that the rooms have new floors and some furniture updates, but a room with no A/C and cockroaches does not feel new. Sorry, but I do not recommend this hotel, not even at a discounted rate.

Nobody is EVER at the front desk to help you. Every time I and other guests had to wait for someone to show up for 5-30 minutes.

Nobody is EVER at the front desk to help you. Every time I and other guests had to wait for someone to show up for 5-30 minutes.

I had some issues with the keys not working, but they quickly resolved that. There was a heavy Indian aroma through out the hotel. Just something to note if you are sensitive to certain scents. Where I think they failed was the cleanliness. I asked for some plates and silverware and they prided themselves on their cleanliness. But when they handed me my one plate it had dried crusty stuff on it. There was a dead bug on the kitchen counter. The floors has something spilled on them, the mirrors were not clean, the bathroom countertop was missing part of it. You didn’t want to touch anything in there. There was a cap on the TV sound. So if you had the heater or AC running you could barley here it. They say you get what you pay for and for a little over $100 a night maybe that’s on par with what you get, but I won’t be staying there again.

I had some issues with the keys not working, but they quickly resolved that. There was a heavy Indian aroma through out the hotel. Just something to note if you are sensitive to certain scents. Where I think they failed was the cleanliness. I asked for some plates and silverware and they prided themselves on their cleanliness. But when they handed me my one plate it had dried crusty stuff on it. There was a dead bug on the kitchen counter. The floors has something spilled on them, the mirrors were not clean, the bathroom countertop was missing part of it. You didn’t want to touch anything in there. There was a cap on the TV sound. So if you had the heater or AC running you could barley here it. They say you get what you pay for and for a little over $100 a night maybe that’s on par with what you get, but I won’t be staying there again.

Excellent service, the rooms are very clean, a nice place

Excellent service, the rooms are very clean, a nice place

The front desk person was very rude. He didn't allow us to check in saying, he hasn't heard back from 3rd party reservation. Asked us to wait outside in cold. This didn't happen with any other hotels. It took max 20 mins but this time we had to wait for 30 mins . I requested him to check confirmation number but he was adamant to assist.Also, he is never at this desk so had to drop the key and leave. Tried calling him but he didn't answer either.

The front desk person was very rude. He didn't allow us to check in saying, he hasn't heard back from 3rd party reservation. Asked us to wait outside in cold. This didn't happen with any other hotels. It took max 20 mins but this time we had to wait for 30 mins . I requested him to check confirmation number but he was adamant to assist.Also, he is never at this desk so had to drop the key and leave. Tried calling him but he didn't answer either.

Convenient

Convenient

No pool but basic for the price. It didn’t say on Expedia that it was a grab and go breakfast. Room was very outdated and cheap appliances and shower/tub. One good thing was that there was a stove, sink and full size fridge/freezer. They shut our water off 35 minutes prior to check out which was annoying because we couldn’t brush our teeth.

No pool but basic for the price. It didn’t say on Expedia that it was a grab and go breakfast. Room was very outdated and cheap appliances and shower/tub. One good thing was that there was a stove, sink and full size fridge/freezer. They shut our water off 35 minutes prior to check out which was annoying because we couldn’t brush our teeth.

Ok property

Ok property

Excelente

Excelente

For breakfast they should keep more options like other hotels.

For breakfast they should keep more options like other hotels.

The hotel parking lot was icy and did not look like they attempted to clean it, even the walk are to lobby was icy. The entrance to the lobby and the whole hotel smelled like marijuana too bad becasue the hotel looked somewhat decent if it wasnt for the smell. I would not recommend this hotel until they address that ossue with guests especially when it states in the paper you sign there is no smoking allowed.

The hotel parking lot was icy and did not look like they attempted to clean it, even the walk are to lobby was icy. The entrance to the lobby and the whole hotel smelled like marijuana too bad becasue the hotel looked somewhat decent if it wasnt for the smell. I would not recommend this hotel until they address that ossue with guests especially when it states in the paper you sign there is no smoking allowed.

Staff were very nice and accomodating with my canceled flight shenanigans. The room was clean and serviceable.

Staff were very nice and accomodating with my canceled flight shenanigans. The room was clean and serviceable.

Nice staff and clean hotel

Nice staff and clean hotel

No hot water

No hot water

I didn’t like that my key entry didn’t work and had to be reset twice. It happened two days in a row.

I didn’t like that my key entry didn’t work and had to be reset twice. It happened two days in a row.

Nice and convenient

Nice and convenient

It was convenient but definitely in need of some repairs.

It was convenient but definitely in need of some repairs.

Perfect. Everything was new and clean.

Perfect. Everything was new and clean.

Breakfast? What a joke. The so-called “breakfast” is just a grab-and-go option with terrible coffee and a blueberry muffin—emphasis on terrible.

Breakfast? What a joke. The so-called “breakfast” is just a grab-and-go option with terrible coffee and a blueberry muffin—emphasis on terrible.

Construction on the lobby level and in the elevators made the property look disordered, but the room was fine.

Construction on the lobby level and in the elevators made the property look disordered, but the room was fine.

The bathroom needs work, I have been in 3 different rooms in my stays and in all the plumbing has been terrible.

The bathroom needs work, I have been in 3 different rooms in my stays and in all the plumbing has been terrible.

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Bad

Bad

Dirtiest and smelliest and most dillapidated hotel I have ever stayed at.

Dirtiest and smelliest and most dillapidated hotel I have ever stayed at.

Room bathroom not as clean as it should be Possible black mold Foumd other peoples clothes in bathroom Beds, kitchen, and tv were clean and useful. Though kitchen was beat up Overall, wpuld stay again only for use overnight as during day we were in DC the location is near metro station but you need transportation. WARNING NO PARKING AT GREENSBORO STATION. Use dun lorring station (about 2.9 miles) away it is $8.95 flat fee for parking or just stay near dun lorring station

Room bathroom not as clean as it should be Possible black mold Foumd other peoples clothes in bathroom Beds, kitchen, and tv were clean and useful. Though kitchen was beat up Overall, wpuld stay again only for use overnight as during day we were in DC the location is near metro station but you need transportation. WARNING NO PARKING AT GREENSBORO STATION. Use dun lorring station (about 2.9 miles) away it is $8.95 flat fee for parking or just stay near dun lorring station

Wall and ceiling have dirt & weird substance on them. Windows don’t shut close. Door lock is stubborn. Room smells and damp. It’s the most disgusting ever.

Wall and ceiling have dirt & weird substance on them. Windows don’t shut close. Door lock is stubborn. Room smells and damp. It’s the most disgusting ever.

Property was dirty and run-down. "Breakfast included" was misleading. Not unbearable for the price, but I wouldn't stay there again.

Property was dirty and run-down. "Breakfast included" was misleading. Not unbearable for the price, but I wouldn't stay there again.

A really bad experience, front desk mistreated my guest, a very poor breakfast area.

Place is durty and cheap not worth for what they charge, unless is 100 or under per night, is horrible bed ,sheets pillows and carpets, bathrooms are so dirty and hand sink is falling, is worth spending 150 somewhere else

The place wasn't clean, there was other guest hair in the shower, the stink drain was flooded, and the TV channel went out on Thursday.

Very hospitable group both morning and night crew! Bravo!

Check-in took 15 mins. Called down to the front desk in the am…no answer. No ice machines.

Property was nice as last minute booking. Room was clean but water dripping in tub and looked like black mold on area of tub under faucet near drain.

It was fairly quiet, however the rooms could be upgraded. The A/C was very noisy!

Room had a stale smell. The room clock was not set and was blinking - clearly no prep. The room across the way housed a someone who cooked with his room door propped open to the hallway and playing music.

Great! Room was clean and we had no other issues! Elevator was out of use but that wasn’t really a problem as I was only on the second floor. For the price this was a great stay! The staff were also very friendly and helpful!

Horrible place. Dirty the people are crazy rude .. literally got woken up at 1030am the the front desk ladie yelling and bang that its check out. Not at the front door she let her self in are room and was yelling. Mean while i just got out of work at 630 am.

Very comfortable, exceptions staff.. thank you!!!

Rooms

The room was fine a little older. My biggest problem was that the pillows were as fluffy as a firm pancake. Kinda felt like dollar store pillows

Very disgusting place!

The room stink really bad and the bathroom ceiling over the shower was molded and the toilet was dirty inside and out the carpet was filthy

The hair dryer burnt when I tried to use it ,Smoke started!!! Luckily did not shock me. The GFI are not working properly. It is far from the marketing presented, They need to get their act together, The whole brand is not doing well because of the lack of better organization& resources,

you are doing great thanks

Clean and comfy loved it

It was a horrible experience with my family. My kids literally cried and they were mkt ready to sleep in that room. We reached late in the night so we did not have enough time to cancel booking and find another hotel.

The bathtub is nasty dirty, we wouldn’t want to step in the shower.

It did everything that I wanted to do.

I liked that i could cook and it had a refrigerator. It was clean. It was quiet. The proximity from the motel to the metro and store was awesome.I had to wait 10 minutes to be able to check in because no one was at the front desk when i arrived. There was no coffee pot in the room. All in all not a bad stay.

Friendly staff and comfortable beds. Near the metro station. Had a good time here.

They didn’t have our room available (2 queen beds) and refused to accommodate by giving us an extra room/bed. We booked two beds and were left with nothing the day we arrived for our trip. The front desk employee/manager said he had been repeatedly trying to call me (which was a lie based off the one phone call the DAY of) and took zero responsibility for the situation. We found a great hotel nearby and are fortunate it didn’t work out here at Extended Stay. I recommend staying elsewhere unless you want to be gaslit by management. Nothing sucks worse than traveling all day & having to search for hotels after arriving. Very inconsiderate.

Possibly the best part is the combination of breakfast and happy hour in an amazing atmosphere. That alone makes the experience one to look forward to. Thank you!