Holiday Inn Express Vancouver North - Salmon Creek by IHG

We have a nice stay, decent hotel.

We liked our stay, breakfast was nice

Good

Easy overnight stay with plenty of nearby restaurants. Safe, well-lit parking lot and friendly front desk staff. Cameron was there again to greet us with a smile! He’s great!

General location was okay for my purposes. Laudray only took cash - I don't use cash - only cards

Exceptional

The continental breakfast was good, room was clean, quiet and comfortable

Significant hot food offered at breakfast... omelets, sausages, biscuits and gravy. Pool open 24 hours so available for late swim. AC unit fan could not be shut off in our room; had to unplug it.

Breakfast was very nice

Very nice room, large shower very clean.

Yes, the breakfast was good.

Good location to restaurants and shopping It was all good.

Good location to restaurants and shopping It was all good.

Exceptional

Exceptional

Staff- Thank you for all you do.

Good

OK but not great.

1. Move hand soap dispenser closer to sink. It was placed at the far end of the counter, maybe 4ft away from the sink. 2.Also the TP was impossible to reach from the toilet for short people!

Clean, comfortable room. Staff friendly, helpful & efficient. Have stayed here before & will stay again.

Always a pleasant stay at this property from check in to check out…

Our stay was perfect. Spent 11 nights there. The staff and amenities were excellent. The hotel was very clean. Will definitely book it again on our next trip to Vancouver.

This hotel barely has amenities. The decor is ultra modern & not at all attractive. The rooms have no glassware, minimal bedding, budget TV w no access to anything but live TV. Finess room is nice, but very small & basic. Perhaps best feature is the indoor pool. No access to food or drinks, other than breakfast. It seems some very basic upgrades & niceties could be added to improve the experience. Bare basics, with barren, modern decor.

Passable

Amazing breakfast very quiet the staff was very polite very helpful . Just the satellite TV nothing really to watch

Amazing breakfast very quiet the staff was very polite very helpful . Just the satellite TV nothing really to watch

Warm, welcoming, nice atmosphere, clean and comfortable room

Easy access to freeway, easy parking, comfortable bed, enjoyed the coffee machine downstairs in lobby. Just in for a night but felt safe and relaxed.

Clean rooms, daily maid service, 24-hour pool.

Superb

Exceptional

Very good

As alway, we enjoyed the Holiday Inn Express it is my choice in hotels

This property was great. The pool and hot tub were nice and clean and warm! The staff was friendly. The room was a good size. The only downside was the bed was uncomfortable.

Helpful, great location

I like that it;s central to where I am visiting in the city, reasonably priced, free breakfast that is tasty. The property needs to upgrade the TVs to televisions that we can connect our HDMI devices to

Very good

I like that it;s central to where I am visiting in the city, reasonably priced, free breakfast that is tasty. The property needs to upgrade the TVs to televisions that we can connect our HDMI devices to

No breakfast before 7am

Great short stay place.

Pool and hot tub were great

Yes

clean

It was ok is all

Very clean

Was great

Very nice wastebaskets

Hot tub was not available nor posted not available, microwave did not work and half the lightbulbs were missing from the lamps

Surprising good breakfast, I was expecting cold food but was surprised by the omelettes! The bathroom’s shower was showing signs of wear.

The staff was very helpful and the rooms were very clean.

Budget-friendly and breakfast was great

Nice room, great pool and spa open 24/7!

Clean, quiet, good breakfast, nice amenities. Perfect for our little get away

Everything was great, clean, friendly and accommodating

Staff and amenities!

Clean rooms, comfortable beds

Courteous staff, clean room and yummy breakfast!

Had good experience

Yes, just hotel is dated

Indoor pool freezing cold. Was told the heater for the pool was broken. No ice machines on 3rd floor. Had to go down the first floor by the check in. Still under construction for over a year. Not seeing any changes.

The hotel was quiet, room was cozy, and the staff were friendly.

The hotel was quiet, the blackout curtains did an excellent job of keeping the room dark during the day for my husband who works nights, the shower had amazing hot water and great pressure, and the staff was courteous. My only negative comment was that the heating unit was a bit noisy, but not enough of an issue that I wouldn't choose to stay there again.

Able to check in early. Amazing friendly staff, excellent service and clean standup facility

Was a great close fit

It was quick and fast , they run out of sausage links and omelets were cold and hard

Always great

Keep up the Good work.

Good stay

Staff are amazing and easy check-in.

Area was safe, staff friendly and efficient, room clean and comfortable.

I've stayed here a few times. The staff are friendly. The rooms are clean, well appointed, and spacious for the price. I've never had a bad stay.

holiday Inn is always a great place to stay

Was quiet and had good access to everything

Courteous, yes. Helpful, no.

Breakfast the following morning was excellent

Clean room, good breakfast

Wonderful check in experience. Super helpful person. Room is fresh and clean.

😊😊😊 Thanks everyone, Sher

Perfect for a family to stay very good

This hotel came up in my search as pet friendly and it was not and we had nowhere

Tiolet over flowed had to more to another room. Power went out last day.

Breakfast included fruits and a variety of protein options, toast, pancakes,pastry, cereal and yogurt

The only thing that wasn't amazing was the photo of a snack bar area that is not in this location. Staff was helpful, breakfast was very good.

Staff was informative and attentive!

Very comfortable! Would stay again.

Front desk person was helpful in storing luggage for a couple hours.

Our literal biggest hassle was the key cards never working. During our two days there we had to get rekeyed 6 times. The last time we were told it was a bad batch of cards they were trying to get through. Maybe just toss that box and use the ones that work? On our last day there was a line of ants in the kitchen. Not pleasant, but even less so when my wife found them crawling all over her after breakfast I don’t know if this was just an owner that’s cheap and doesn’t want to fix small things or what it might be but don’t take this as any kind of indictment against the staff there. Always helpful and always pleasant

As soon as I walked in the room it had a clean smell, beds were comfortable & Breakfast was really good

Room service lacking alittle

Our room was spacious and had a little chaise lounge which I enjoyed. The front desk was helpful when looking for dinner. It was very comfortable and the location was safe and clean

Everything was great.

The bathroom sink was missing the lever to turn on, making it unusable. I was trying to figure out if it was a touch sensor but the lever was broken off. No maintenance available. So my only water source for the whole night was the shower. I don’t understand how the housekeeping staff missed that while cleaning.

Overall it was a great stay. The staff were super friendly and they had a great breakfast. The only complaint I have was when my friends service dog pulled old pizza out from under the couch which in turn had resulted in a ant problem. The rest of the room seemed clean and we had a good stay.

Loved 24hr pool

Quiet

Staff was friendly and helpful. Hotel was clean and update. Good breakfast

I tried calling the property directly and was hung up on twice!!

Closest to cascades amphitheater. Good spot if watching a concert

clean facility and convenient location.

Our stay was very nice, our room smelled so good when we arrived. Bed was very comfy and hotel in general was nice and quiet. Came to the area for a concert and will forsure be back again. Great location!

Nice hotel for the price.

Everything

Great place!

Great and comfortable, 10/10.

Great!

I originally booked a room that I believed included two queen beds and a pullout couch. When I called the day of check-in to confirm, I was told it was just a standard room, and there were no upgrades available due to being sold out. I asked for extra pillows and blankets for my kids and was told they were limited. The room was cramped, with not enough towels or bedding, and overall not family-friendly. The next morning, I requested new bedding because my toddler had a nighttime accident. Housekeeping didn’t come until after 4 PM, and even then, trash was left behind and towels were still lacking. The most alarming issue happened that evening — I walked out of the bathroom to find a chemical spray bottle left behind by housekeeping on the nightstand, and my 1-year-old had gotten hold of it and was spraying it. This is completely unacceptable and dangerous. I’m a licensed foster parent and have worked in hotel management — I know this should never happen. That kind of negligence could have landed us in the hospital. I reached out to management to give them a chance to make it right, and I hope they follow through. I would not recommend this location to families with young children until safety protocols are thoroughly addressed.

One good thing was breakfast the next day was good. Overall, I was not happy with the stay at the hotel.

The front desk at check in and out were very friendly and efficient. Room smelled fresh, sheets felt clean and the room was big enough to not feel cramped.

Expensive for the most basic room, pool closed even though promised it was going to open soon…as in same day but never did. Low quality hygiene products. No drinking water available in room

It was great! Newly remodeled and in a great area. We will definitely stay here again when visiting the area. We were originally at another hotel in the area, and when we extended our stay in the Salmon Creek area, we chose to move to this hotel. It was a great decision and in a much better area. If I could give one critique it would be that the people in charge of breakfast need to be proactive about the food, instead of reactive. A bit more wait on buffet food than there should have been. A simple check to see how much food was left could have solved and been an easy fix, and there wouldn’t be any frustrated guests.

Room (2 queen with extra living space) was a good size for my young family of 6. Breakfast was better than expected for the level of quality of hotel. Would’ve been happy with the hotel for $450 or under for the weekend.

Breakfast included…nice staff.

Lovely design in the room.

I love it.

Tv remote not working didn’t our room checked after 1st night and had no coffee the next morning.

The staff is friendly, knowledgeable and helpful. The room was clean and housekeeping was provided each day. The breakfast was better than most, especially considering they had a large group of school children staying there. The gym was in great condition.

Quick overnight stay, didn't get to do much but the shower and bed were wonderful

Nice clean convenient hotel within 3 miles of Cascades ampitheater. Good selection of restaurants and Safeway within 1/2 mile. Staff and check were great!

Website was misleading when scheduling room but that would be Expedia not the hotels' fault.

The hotel was clean and the staff were good. It appears there could be some general maintenance, such as painting. The wi-fi did not work which was problematic as I was in town for business.

The staff always impacts my decision whether to return to a hotel or not. Their staff was excellent. Very professional and kind.The breakfast selections were tasty and well presented. The room was clean and everything functioned well. The amount of lighting was just right. I have stayed in hotels where the room was so dimly lit, you couldn't tell if it was clean. I would stay again.

Good two night stay. Great breakfast at the hotel. Everything worked out fine with the staff. Parking. Food.

Room was very clean and a nice size. Staff was nice. Bathtub was very small but perfect size for my 8 year old grandson. All in all it was a very comfortable room.

Under renovation. Appliances didn’t work. Staff only offered to put in a work order.

Close to family

The staff was amazing. Super helpful and made that part of the stay awesome. The only reason for the low star overall was not the hotel, but our neighbors who were apparently lawyers and decided to have a boisterous meeting at 2:00 in the morning for 45 minutes. Couldn't reach front desk to complain and it's the one time I have ever been so angry i actually hiked down to the desk to get them to quiet down so we could get the grandkids back to sleep

The staff there would not give my husband an extra key and then she threatened to call the police on him and then went to our room to harasses at 11:00 p.m. we packed our things and left March 7-8th

.

Hotels should be required to disclose when they are being renovated. This hotel was way passed due, the photos look nothing like the property actually looks.

Nice new facility. Some construction going on to update.

Nice updates, clean and comfortable, pleasant staff

My girlfriend's the cheater

Everything was great will return

My wife an I were attending a retirement party and did not want to drive back to Salem, OR. The motel was very convenient, just off I-5 and I-205. It was apparent that they are finishing an upgrade to the facility. The room was clean and well maintained. The complimentary breakfast was better then I had seen in a long time.

Front desk evening staff was amazing. Nice hotel some construction going on. Good selection for breakfast!

Additionally, the key for the refrigerator was misplaced which limited the breakfast selection. The staff was courteous and friendly.

Staff are friendly. Breakfast was provided & was good.

Good stay, clean room, good experience.

Breakfast is good— staff is nice and rooms are clean

My family enjoyed our recent stay here. We were going to a concert at RV Amphitheater. The location and continental breakfast were awesome!

This property was very clean and newly renovated. Comfortable beds, great breakfast, clean and maintained pool and hot tub, great staff as well. Would definitely stay here again.

Front desk Al was helpful. Unfortunately our room was not ready at 4pm so we had to wait which made us later to the concert than we hopped.

Easy check in, good Continental breakfast, clean room and comfortable bed. We will be staying here again.

Nice

Clean as can be. Absolutely quiet. Beds and linens soooo cool and comfy. Really kind, personal and helpful front desk

My recent stay at Holiday Inn Express Vancouver North Salmon Creek was extremely disappointing, and it all stems from a disturbing incident that occurred late at night. Around 1 AM, my friends and I (four women) were startled by a loud knocking at our door. Naturally, we were hesitant to answer given the late hour and the aggressive manner in which the person was knocking and yelling. After several minutes of this individual banging on our door and threatening to evict us and call the police, we cautiously opened it, only to discover that it was the front desk employee, Jeremy. He was furious and immediately began shouting at us for what he claimed was a noise complaint due to our TV being too loud and some laughing. While we understand and respect the need for quiet hours (which we were then informed began at 10 PM), the way he handled the situation was completely unacceptable. Instead of calmly addressing the issue, Jeremy was aggressive, rude, and unprofessional. His behavior was intimidating, especially for a group of women alone in a hotel room at that hour. There are far more appropriate ways to handle noise complaints than pounding on a door and yelling. This experience left us feeling unsafe and extremely uncomfortable. I would expect much better from hotel staff, and I hope this review serves as a warning for others. Management needs to seriously consider addressing how their employees interact with guests. It’s unfortunate

Safe and quiet plus easy parking. Disappointment was room reservation "with added living space" but to me it was just a standard two queen bedroom. No momentary visitation space for guests which fortunately didn't show anyway. Plus side to room was being on first floor and near breakfast lounge.

It’s fine

My son had a football game near this hotel so we stayed due to the 24 hour pool hot tub. We paid for interlocking rooms which we didn’t get, also paid for both rooms with the extra room that has the couch and tv 1 room had it the other didn’t but were charged for it. Over all the hotel worked but shouldn’t take a person reservations if u don’t have what they need or want.

The parking lot in the front filled up, so I parked in the back but my key card stopped working, had to walk all the way around to recode the card. The bathroom sink and toilet seat was not on securely

Friendly staff, clean room, and good breakfast.

It was great. Everything was clean and exactly to our expectations. The staff was friendly and informative and answered all our questions and gave us great recommendations.

We had a very pleasant stay here. Staff was friendly, breakfast was ok. Location was very convenient for us. A little away from all the traffic and congestion but close to freeways. We were very comfortable here.

The staff was super nice, polite, helpful, professional. The continental breakfast was fantastic. There was free coffee, hot chocolate, and tea in the lobby 24/7. The property was very clean, considering it has been under construction for a while. The Bad- The website shows a small but beautiful "business center" with 2 computers and a printer, so we left our laptop at home. When we got to the hotel, we found out that the business center was closed due to remodeling. Somebody should update the website to let people know about the construction and that they should bring their own computer because the business center is not available at this time.

nice place

Other than that our room was situated in a quiet area

We enjoyed our time very much.

Comfortable beds also! 24 hour pool and hot tub. Thank you and we will be back!

Checking was fine, a nice kid at the front desk. My room is great clean comfortable quiet. The main floor is a little bit Dusty as there's a bunch of drywall patching and baseboard work being done. Besides that construction mess everything else is great.

Great!!

Super polite staff and a good breakfast!

The inside wasn't quite as nice as the outside but still fine. Loved that you could run the fan in the room continuously to block out the outside noises.

The room was spotless and completely remodeled. The lobby area was under construction. The staff was friendly efficient and helpful.

As exspected

Great place close to Ridgfield concert venue

They gave me a different room that I booked, less quality without any type of compensation

Good breakfast. The property is in the middle of a remodel which is fine, but common areas were a bit dirty. The room was mostly clean but had old doors and the morning we left the ceiling started dripping water from a leaky pipe. It was very convenient as far as getting to and from the freeway and our concert venue. I would probably stay here again but hopefully after the remodel is finished.

Quiet area, north vancouver

Family friendly and convenient location for our needs. Friendly and accommodative staff.

Light rail near hotel. If you have your on vehicle good for downtown. Good value. Added charge for parking but plenty of it.

Room was nice, Lobby and grounds were under construction. Only has 1 elevator and it went out of service when we were leaving. Had to carry our luggage down the stairs from 3rd floor.

Our room was spacious and clean, the staff was very friendly, the pool and fitness areas were nice, and breakfast was an added plus. Would definitely stay here again and would definitely recommend!

More offerings of snacks would be good

This was a great property, however, they were under construction. It will be really nice when they finish.

Everything was great except for the molded refrigerator (which they sent someone to clean). The beds are like sleeping on a cloud and the breakfast AMAZING!!

Room was clean, comfortable and recently updated. It was very quiet which was surprising since it is only a block from the freeway. The staff was courteous. Above average free breakfast.

Great job thanks!

Apparently the property was under going some remodeling, there were unfinished areas and a major light fixture did not work in our room.

Everything was excellent except for three small ants that we found.

The trip would've been better if construction wasn't happening directly below my room. I would've booked somewhere eles if i had a warning this was happening. That particular room shouldn't have been rented out. The noise from the construction was unbearable.

Lady at the front desk was very polite check in was seamless

Check in was quick and efficient. Breakfast food was kept fresh and replenished!