Hilton Garden Inn Valdosta

Nice and clean

Old and squeaky And having to pay for a water bottle in the room was in poor taste Thankfully we brought our own

The staff was very friendly, the food was very good from the bar. It was not clean. The floors were dirty, elevator floor was dirty, carpet was absolutely filthy on the second floor. Our room smelled pretty bad, I lit a candle and we sprayed Lysol in the bathroom. The hotel definitely needs renovation.

The staff was very friendly, the food was very good from the bar. It was not clean. The floors were dirty, elevator floor was dirty, carpet was absolutely filthy on the second floor. Our room smelled pretty bad, I lit a candle and we sprayed Lysol in the bathroom. The hotel definitely needs renovation.

We made a reservation through hotels. Com. Since it was a reputable business I did not buy travel insurance. When we arrived at the hotel, the desk clerk could not find a reservation. I showed her the hotels.com confirmation on my phone and the payment already made. She refused to give us a room. She offered a room if we paid for it in addition to the payment I had made online. After some tense challenges concerning the room we found a hotel elsewhere for the night. Because of the Baymont fiasco, this hotel’s fiasco, and the cost of the third hotel, the night was very costly. I recommend Hilton Garden Inn in general but I advise anyone to avoid the property in Valdosta, Georgia

Hotel not updated, had moldy smell throughout hotel. Had to wait quite awhile to check in. When I called I was told it was not check in yet. I didn’t need a room yet I just wanted to check I .

Laura at the bar was exceptional.

Great!

Superb

Breakfast was great and the attendant, Davina, was outstanding! Southern hospitality and a delight!

Nothing

Location to our destination, easy to get in and out to main road. Like the fact that there was shopping near by. Didn't like that the rooms were not cleaned and restocked with toiletries daily. Didn't like that the breakfast was not included with reservation of the room.

Location to our destination, easy to get in and out to main road. Like the fact that there was shopping near by. Didn't like that the rooms were not cleaned and restocked with toiletries daily. Didn't like that the breakfast was not included with reservation of the room.

Beds were not good, toilet rocked worse than a rocking chair, and a/c was very noisy! Don’t Recommend.

The hotel was worn out looking and not clean. The rug in our room was filthy.

.

It was great

It was great

N/a Nothing

Breakfast wasn’t included, disappointing.

Very good

People were very helpful and friendly. Breakfast was delicious and so was the dinner. Excellent place to stay.

People were very helpful and friendly. Breakfast was delicious and so was the dinner. Excellent place to stay.

The room was very unclean. There was dirty socks and wrappers from a previous guest under the bed. Nothing had been wiped down or vacuumed

Location was easy to access Update rooms, hallways

Location was easy to access Update rooms, hallways

N/A

The friendly staff. N/A

Very good stay

The room was dirty as we got in and for the short time we were there never cleaned

Exceptional

Yes

The room was clean. Bath was good. The shower was very nice with plenty of pressure and soap, shampoo, etc. The staff were especially helpful.

Looked a little run down outside the room. Room was clean and most amenities were billable

Lauren at front desk was very helpful. Davina in the bar and breakfast was so personable and awesome to have wait on us

Exceptional

Yes/yes

Yes/yes

Clean, well decorated and nice breakfast

Clean, well decorated and nice breakfast

Staff was great and room was clean and nice

Staff was great and room was clean and nice

The place is worn out

The place is worn out

The breakfast was cooked to order and was not only well prepared and done but the lady wanted to be sure everything was to my liking (she was very hospitable and nice). The carpets in the room (and hallways) just did not have a clean look or feeling. The air had a problem but was fixed. Everything else was good or fine.

The breakfast was cooked to order and was not only well prepared and done but the lady wanted to be sure everything was to my liking (she was very hospitable and nice). The carpets in the room (and hallways) just did not have a clean look or feeling. The air had a problem but was fixed. Everything else was good or fine.

Shower quickly ran out of hot water

Shower quickly ran out of hot water

The room was clean and comfortable. The staff was courteous.

The room was clean and comfortable. The staff was courteous.

Nice room, friendly staff. Dog friendly.

Nice room, friendly staff. Dog friendly.

Service and staff were excellent. Enjoyed our experience at the bar in the evening.

Service and staff were excellent. Enjoyed our experience at the bar in the evening.

Wasn't as familiar with celiac gluten-free needs as the internet led us to believe. And being celiac-friendly is what caused us to book. Statesville NC Garden Inn was much more attuned.

We had a great time!

Just ok

Clean hotel nice place

Clean hotel nice place

Foyer/entrance/bar was very comfortable, clean and enticing

Foyer/entrance/bar was very comfortable, clean and enticing

Breakfast was great liked food cooked to order. Pleasant staff Feel rooms need to be updated. A bit tired. Wife doesn’t like shower curtains.

The hotel could use a face lift. The rooms and facilities look very worn. It was clean and the staff was very nice and helpful.

The hotel could use a face lift. The rooms and facilities look very worn. It was clean and the staff was very nice and helpful.

The hotel served its purpose which was a late night stay between travels. It could use some updating. The blanket had a stain on it that resembled blood but I was too tired to ask for a new one. Just slept without it. Breakfast didn’t have any allergy friendly options for a celiac. Wasn’t a bad stay- just not the best.

The hotel served its purpose which was a late night stay between travels. It could use some updating. The blanket had a stain on it that resembled blood but I was too tired to ask for a new one. Just slept without it. Breakfast didn’t have any allergy friendly options for a celiac. Wasn’t a bad stay- just not the best.

The room had a clump of hair on the floor. The staff was very nice.

The room had a clump of hair on the floor. The staff was very nice.

Comfortable bed. Our shower was bad. The shower head was on a wand and it wouldn’t stay up so it was too low and flopping.

The room was nice and comfortable and Lisa at the front desk was awesome!

The room was nice and comfortable and Lisa at the front desk was awesome!

Beautiful accommodation and Ms Davina as breakfast host was amazing. Wonderful place to stop for our vacation to Florida

Beautiful accommodation and Ms Davina as breakfast host was amazing. Wonderful place to stop for our vacation to Florida

Great stay for 1 night!!!

Great stay for 1 night!!!

Great location Needs cosmetic update . Wall paper coming off the walls

The lobby was amazing. Once we got to the room we found literally trash visibly seen in the air vent of the ac. The air vent in the bathroom was disgustingly with mold and built up dust. The water pressure in the shower is by far the worst Iv ever experienced in any shower and the 2nd night we found roaches crawling around the bathroom counter. For the cost the room was not worth the price!

Everything was great and the breakfast was awesome!

Everything was great and the breakfast was awesome!

Room clean. Lamps push button difficult for seniors. Hurts to push

Room clean. Lamps push button difficult for seniors. Hurts to push

Staff very helpful and upbeat!

Staff very helpful and upbeat!

There was no sheets for the pull out couch, the air thermostat could not be adjusted, and the desk attendant did not communicate that the breakfast was not complementary. This was not communicated to us until my children already started putting things on their plate. The breakfast lady was super pushy and extremely rude to all the customers.

There was no sheets for the pull out couch, the air thermostat could not be adjusted, and the desk attendant did not communicate that the breakfast was not complementary. This was not communicated to us until my children already started putting things on their plate. The breakfast lady was super pushy and extremely rude to all the customers.

Professional front desk personnel, room is very clean and spacious. The bed is comfortable, the bathroom was clean and a good size.

Professional front desk personnel, room is very clean and spacious. The bed is comfortable, the bathroom was clean and a good size.

We needed a place to sat for the night on our way home from another trip as the drive was proving tiresome. This place was just right—offering a late night check in and dog friendly.

We needed a place to sat for the night on our way home from another trip as the drive was proving tiresome. This place was just right—offering a late night check in and dog friendly.

Very nic

Very nic

Nice big room, staff was very nice.

Nice big room, staff was very nice.

Our room was very clean and the staff was very courteous and helpful.

Our room was very clean and the staff was very courteous and helpful.

Staff were friendly, room was great. Location excellent

Staff were friendly, room was great. Location excellent

Room was dirty .. curtains and needs a new paint job

Room was dirty .. curtains and needs a new paint job

The bathroom & room carpet had a horrible odor. We had to go buy air fresheners & candles to make the room smell good.

The bed was quite soft and mushy too. Reception staff was very kind and helpful indeed accommodate my booking request for location in floor level requirements.

The bed was quite soft and mushy too. Reception staff was very kind and helpful indeed accommodate my booking request for location in floor level requirements.

Everything was great

Everything was great

Room was nice & clean

Room was nice & clean

Staff were wonderful; kind and helpful. The whole hotel is in desperate need of maintenance, if not a full renovation. Peeling wallpaper, loose door handles, questionable stains on the wall, chipped and broken furniture and tiles, disgusting carpets, etc. I wouldn’t stay here again.

Staff were wonderful; kind and helpful. The whole hotel is in desperate need of maintenance, if not a full renovation. Peeling wallpaper, loose door handles, questionable stains on the wall, chipped and broken furniture and tiles, disgusting carpets, etc. I wouldn’t stay here again.

Clean room, no pet odors, very friendly staff.

Clean room, no pet odors, very friendly staff.

yes

yes

Great property

Great property

The carpeting in our room was stained and the bathroom toilet was nasty looking. There was a brown looking stain around the toilet tank. It was in room number 409. My husband just told me that there were also staining on the bed cover, I would have walked out if I saw that stained.

The carpeting in our room was stained and the bathroom toilet was nasty looking. There was a brown looking stain around the toilet tank. It was in room number 409. My husband just told me that there were also staining on the bed cover, I would have walked out if I saw that stained.

Room dirty. Outdated no shoer gel. Hallways not clean

Room dirty. Outdated no shoer gel. Hallways not clean

Great experience

Great experience

N/A

‘

‘

The room was clean !and in good condition. Breakfast was great, but some of the fruit was spoiled.

The room was clean !and in good condition. Breakfast was great, but some of the fruit was spoiled.

Very friendly staff, comfortable bed

Very friendly staff, comfortable bed

Very clean The bed was hard.

At the last minute, our son decided to stay at the hotel with us. Front desk was able to switch us from a king room to a two queens room right away, without question or added charge. The on-site restaurant was very good - we had a light dinner with drinks after checking in, and the breakfast was also good. Everything was comfortable and clean.

At the last minute, our son decided to stay at the hotel with us. Front desk was able to switch us from a king room to a two queens room right away, without question or added charge. The on-site restaurant was very good - we had a light dinner with drinks after checking in, and the breakfast was also good. Everything was comfortable and clean.

Yes

Yes

Great property central to everything essential in Valdosta.

Great property central to everything essential in Valdosta.

The beds were very comfortable Unexpected pet pee for my service dog which I have never had to pay. Wi-Fi did not work even though we were using our last name and our room number like we were supposed to Shower supplies were empty

very friendly and accommodating staff. Well kept hotel and very inviting vibes

very friendly and accommodating staff. Well kept hotel and very inviting vibes

Meh

Meh

Great stay! Peaceful and safe location

Great stay! Peaceful and safe location

Loved it here

Loved it here

I enjoyed the staff was.very pleasant and accomodating.

I enjoyed the staff was.very pleasant and accomodating.

Stayed here traveling through. Was a great location for the night. Very pleased.

Stayed here traveling through. Was a great location for the night. Very pleased.

Very friendly and helpful staff, clean and good sized suite. Excellent breakfast (much of it cooked to order!) as well as late-night dinner. Excellent value for the price. Replace stained couch cushions! Bar/grill area a bit noisy and no low seating for disabled, but did serve us sitting outside in the main atrium.

The staff from the front desk personnel to the grounds personnel were some of the nicest people I’ve ever encountered.

The staff from the front desk personnel to the grounds personnel were some of the nicest people I’ve ever encountered.

Water pressure in shower was average and shampoo dispenser was empty. However, quiet and comfortable bed and room.Good air conditioning. Nice space with nice desk for work space. Nice chair in room for seating. Clean, we didnt have pets but saw pets and seemed pet-friendly.

Water pressure in shower was average and shampoo dispenser was empty. However, quiet and comfortable bed and room.Good air conditioning. Nice space with nice desk for work space. Nice chair in room for seating. Clean, we didnt have pets but saw pets and seemed pet-friendly.

Convenient I think it’s a little worn. Lobby looks great. Rooms could be updated

The rooms need some upkeep/maintenance. Easy location within walking distance to many stores and restaurants. Easy on and off the exit from the highway. Staff are very friendly and accommodating.

The rooms need some upkeep/maintenance. Easy location within walking distance to many stores and restaurants. Easy on and off the exit from the highway. Staff are very friendly and accommodating.

Misty was so helpful at check in and Davina was a peach during breakfast. I felt very welcomed.

Misty was so helpful at check in and Davina was a peach during breakfast. I felt very welcomed.

Breakfast was the best

Breakfast was the best

This was one of the most pleasant and hospitable stays I have had in years. The staff was impeccable and I was checked up on numerous times during my stay. Outstanding hospitality and service!

This was one of the most pleasant and hospitable stays I have had in years. The staff was impeccable and I was checked up on numerous times during my stay. Outstanding hospitality and service!

Wife and I came to area attraction and did not want to travel back home after the all day event. Area is very easy to get in and out. Plenty of parking on site. A multitude of restaurants within walking distance if you wanted to walk. Staff very friendly.

Wife and I came to area attraction and did not want to travel back home after the all day event. Area is very easy to get in and out. Plenty of parking on site. A multitude of restaurants within walking distance if you wanted to walk. Staff very friendly.

easy check in went perfect very professional. Me and my gal stayed for a nice as a stop over to Tampa

easy check in went perfect very professional. Me and my gal stayed for a nice as a stop over to Tampa

Property was a little tired

Property was a little tired

Clean fleooms friendly staff and pet friendly

Clean fleooms friendly staff and pet friendly

Needs updating

Needs updating

Overall good experience

Overall good experience

Even if it just for the night, skip the hotel. Phone and tv not working. The complementary water was $2. Only had 2 almost empty to rolls. Furniture was beat up. Hallway carpet worn and dirty.

Even if it just for the night, skip the hotel. Phone and tv not working. The complementary water was $2. Only had 2 almost empty to rolls. Furniture was beat up. Hallway carpet worn and dirty.

dirty

dirty

room was poorly cleaned. mold, no toilet paper at all. towels very old, had holes in them from being in the washer for 20 years. no parking spaces ever. never again. Hotel turned into a dump!! rather sleep in car at Buc-ee’s parking lot

room was poorly cleaned. mold, no toilet paper at all. towels very old, had holes in them from being in the washer for 20 years. no parking spaces ever. never again. Hotel turned into a dump!! rather sleep in car at Buc-ee’s parking lot

We wasn’t there long but it was good

We wasn’t there long but it was good

Welcoming front desk personnel.

Welcoming front desk personnel.

Not worth the price at all. I was expecting a lot more from Hilton.

Not worth the price at all. I was expecting a lot more from Hilton.

Staff were nice and rooms were clean!

Staff were nice and rooms were clean!

The staff was friendly and efficient even though it was midnight and we were very late.

The staff was friendly and efficient even though it was midnight and we were very late.

Breakfast was amazing and the service was even better.

Breakfast was amazing and the service was even better.

Always great customer service

Always great customer service

When we arrived to our room, Bess were not made up, hotel needs renovations, toilet has too much rust

When we arrived to our room, Bess were not made up, hotel needs renovations, toilet has too much rust

Awesome sauce 👌 😎

Awesome sauce 👌 😎

Customer service was great. Workers were friendly and welcoming. The room was clean for the most part and comfortable, however the room was very dated and had stained furniture.

Customer service was great. Workers were friendly and welcoming. The room was clean for the most part and comfortable, however the room was very dated and had stained furniture.

Clean and easy. Staff is friendly and helpful. From the front desk to the bartender, everyone made us feel welcome. The room being crisp and clean was just a bonus.

Clean and easy. Staff is friendly and helpful. From the front desk to the bartender, everyone made us feel welcome. The room being crisp and clean was just a bonus.

No one notified the hotel that I was coming even though I made a reservation. I booked a King Suite. The hotel said they don’t even have a King suite. I feel like they treated me like a bad smell. They had to call and verify that I made the reservation.

No one notified the hotel that I was coming even though I made a reservation. I booked a King Suite. The hotel said they don’t even have a King suite. I feel like they treated me like a bad smell. They had to call and verify that I made the reservation.

Friendly staff, clean rooms, soft beds, nice pool area, and great value for the money.

Friendly staff, clean rooms, soft beds, nice pool area, and great value for the money.

Parking full at night. Not enough handicap parking.

Parking full at night. Not enough handicap parking.

Dirty items left in room from previous guests. Headboard was disgusting. Wall was disgusting. No shampoo in bathroom. Random lady sat in the office room from when I checked in around 3:30p until I finally said something to front desk at 8:00p. She had her stuff all over the entire room, wearing sunglasses with a luggage cart.she moved to the lobby where she sat and stared at me and my children during dinner. Lady at desk morning time was very kind. Covered my food for the below standard visit.

Dirty items left in room from previous guests. Headboard was disgusting. Wall was disgusting. No shampoo in bathroom. Random lady sat in the office room from when I checked in around 3:30p until I finally said something to front desk at 8:00p. She had her stuff all over the entire room, wearing sunglasses with a luggage cart.she moved to the lobby where she sat and stared at me and my children during dinner. Lady at desk morning time was very kind. Covered my food for the below standard visit.

Great stuff and nice people with good energy

Great stuff and nice people with good energy

Misty was awesome at the front desk. Everything was clean and great. Bartender was amazing as well, I will be back!

Misty was awesome at the front desk. Everything was clean and great. Bartender was amazing as well, I will be back!

Old property and had cockroaches

Old property and had cockroaches

Waters in your room are $2 But at a minimum it was pretty clean. Carpet had a little bit of an odor.

Waters in your room are $2 But at a minimum it was pretty clean. Carpet had a little bit of an odor.

The room which was pricey was old, dirty, and overall disgusting, rspecially the rug and bathroom. I provided the same feedback to the front desk and they just aplogized.

The room which was pricey was old, dirty, and overall disgusting, rspecially the rug and bathroom. I provided the same feedback to the front desk and they just aplogized.

We checked in very late as we were passing through during spring break. The check-in process was quick and easy. The hotel was clean and conveniently located off the freeway.

We checked in very late as we were passing through during spring break. The check-in process was quick and easy. The hotel was clean and conveniently located off the freeway.

Great hotel! Comfortable beds! We enjoyed our stay!

Great hotel! Comfortable beds! We enjoyed our stay!

Everything was great check-in was smooth would recommend

Everything was great, clean Suite was nice!!!

Very clean and comfortable from the lobby to the room. Front desk staff very polite, friendly and engaging.

Friendly staff nice amminities

The individual who checked me in was great. The waitress who took my orders at breakfast were very helpful.

Not enough luggage carts

I live staying there, but the beds are not comfortable.

The rooms are clean, the staff is lovely.

Very clean. Front desk clerk very helpful in getting me the room I needed.

The room and sheets was dirty and stained with dirt from other customers.

The room was not clean and the bedding had stains.

Only one night but great location. Great breakfast buffet with the best pancakes I have eaten in years.

Nice overnight stay, restaurant saved time and it was good.

We were in an accident and the police officer recommended this location. Checking in was a breeze and the front desk staff was incredibly sweet. The hotel staff and cleaners were so nice and friendly, everyone said hello and good morning, etc. I wish Florida had this kind of hospitality! The breakfast was probably my only complaint. It took forever to get the food we ordered, there was not enough drinks or water. They were very nice though.

Good

What a beautiful hotel! We stayed here to rest on our adventure to Key West! And it was perfect! We were greeted by a friendly staff member who also reminded us that the bar was open until 10pm! The room was clean, comfortable and we enjoyed being able to sleep in without any hallway noise!

. The room was shabby. Had to fix grill on The front of heating unit. Beds were very worn out and uncomfortable. The only good thing was the breakfast was fresh andvery good. Will not stay at a Hilton again.

Friendly and helpful staff. Good dining and snacks options.

What we didn’t like? Don't know that this fits, but, we feel rooms need to be painted (update colors), outlets are loose and perhaps updated, furniture, especially the desks, are scuffed up and where the refrigerator sits. Just some TLC. We always enjoy staying at HILTON! Thank you so much!

It was excellent however I think $75 dog fee for a small Shi Tzu was excessive

No soap by bathroom sink and no shower gel in dispenser. Also no cups or Regular coffee on coffee bar

We were visited by the cockroach

Uncomfortable bed and pillows

Hair on bed sheets, bathroom floor had hair on it and was sticky, the bathroom door itself needs repair, and the sitting chair had stains all over it; all and all very disappointed and we truly would have left if we hadn’t gotten in so late.

The gentleman that helped me with check in was so polite!

We had a great stay. Food from restaurant at hotel was excellent! Box spring on bed was saggy so the bed was uncomfortable. The ottoman was dirty. Other than that we had a nice stay.

Stayed here several years ago. Love the location and the rooms are very nice. Wonderful breakfast buffet every morning and everyone is very nice. Hallways are looking a bit worn but the rooms were very nice.

Bed was saggy and uncomfortable. Did not feel supported. Bed frame was very dirty. Staff was very nice and responsive! Digital key wouldn’t work until about to checkout which was unhelpful.

Horrible hotel, beds trash, all you hear is foot steps, doors slamming and the cars coming by all night. Find somewherw else to stay.

Nice but pricey

The deal night manager was awesome and friendly. The room was below average, the top sheets and covers smelt like the body odor of previous patrons, not pleasant. The bathroom while as clean as possible had rust staining from the toilet bowl, was deeply stained from age and not what I would expect from Hilton.

Computers were down. Check in was delayed a couple of hours, then done manually. Was never able to use WI-FI. The room was old and dated. Furniture and carpet are in desperate need of a deep cleaning. There are no words to describe how bad the pull out couch was!

When I arrived at the hotel, there was a mistake. I had a king bed instead of 2 queens, The mistake was mine.I was sure I checked on 2 queen, but did not read my confirmation or else I would have seen the mistake before traveling. The staff was very prompt and changed the room as sooon as I made the request. The room was comfortable and clean. We enjoyed the breakfast. The chef made a delicious omelette.

It was a great trip, friendly staff

Our room was clean, the staff that we encountered were amiable and attentive to our needs. Our check in and check out was hassle free. Overall our experience here was above average and honestly quite pleasant. We would have no qualms about staying here again.

Staff friendly. Cracked tiles in lobby. One of the beds in our room jad hairs in it. The ottoman was really stained and in need of repair. The towel rack in the bathroom was hung directly in the shower, which makes 0 sense. Door peep hole in our room was broken. Comfortable enough for one night, but wouldn't stay longer than that.

Old and a little dated. Otherwise it was OK.

no parking. back of the building work trucks were taking 3-4 parking spaces per each truck. not good

Nice hotel. Nice rooms and bathrooms. Water pressure but the best and mattresses were extremely worn. Needing to replace. Parking is limited. But not bad. I'd stay again if needed.

Everything was very good

Good experience. Rooms could be cleaner and the breakfast should not be referred to as buffet when it’s cooked to order. Price was reasonable.

This hotel offers a lot of options. Beautiful pool. Great and friendly staff. Bar and restaurant on site.

Staff were very welcoming.

It was great

Very clean, the bar inside was nice, a great staff of people who work there. Overall, a genuinely an awesome experience!!!

Location has an amazing choice in restaurants in walking distance, its a nice place.

Didn't clean my room

Dogs are allowed in the rooms, there is not any tracking of what rooms they are allowed in. The room that I was in smell like a dog was in it, and it triggered my allergies.

The staff are great.

Excellent hotel!!

Great location

Very friendly and great customer service. But the carpet is outdated and stained and the mattress was sunk in and was very uncomfortable. Just expect better from the Hilton name.

Very accommodating and likable bartender.