La Quinta Inn & Suites by Wyndham Atlanta-Union City

Very good

N/A This location should be embarrassed, and Wyndham should be embarrassed for allowing it to remain open. I’m honestly embarrassed with myself for staying here. This is, without question, the worst hotel I have ever stayed in—and that includes roadside motels and small-town hotels in the middle of nowhere. At least some of those places had furniture, even if it was worn out. This room has virtually no furniture: a bed, a desk chair, a broken refrigerator, a microwave I’m not willing to use, and a bathroom. That’s it. Thankfully, I brought body wipes, and my wife and I are adventurous travelers, but this experience has been disappointing. I’ll let the front desk know, although there’s no point in changing rooms since we’re here for most of the night and heading back home afterward. For the price, this stay was absolutely not worth it. I could have stayed at a much cheaper place and had the same—or better—experience. I chose this hotel expecting comfort and a certain standard of quality, and it failed to deliver. This has never happened to me before, and I sincerely hope I never encounter another experience like this at one of the hotel brands I normally trust when traveling.

I had a very enjoyable stay at this hotel. The breakfast was excellent and the Wi-Fi was fast and reliable. I also really enjoyed spending time in the indoor pool. What stood out the most was the staff, they were friendly, professional, and always willing to help. Overall, a great experience, and I would gladly stay here again. Everything was fine for me.

I had a very enjoyable stay at this hotel. The breakfast was excellent and the Wi-Fi was fast and reliable. I also really enjoyed spending time in the indoor pool. What stood out the most was the staff, they were friendly, professional, and always willing to help. Overall, a great experience, and I would gladly stay here again. Everything was fine for me.

Service was okay

Quiet location Raw eggs served for breakfast Uncomfortable beds Fire alarm goes out during sleep Front desk dont communicate and then have an attitude like it's your fault for running them down about their job. When I checked in the pool in the gym was "down" but when I checked out they said they've been running all week. Staff failure to communicate with guests only till guest check out waste of my money waste of my time. When I mention it check out that nobody informed me the lady at the front desk said well I'm not giving you a refund and it's nothing I can do about it it's been open all week but the communication between the staff is not accurate I did not like her attitude and she was on the phone gossiping .Coworker gossiping with guest at breakfast about other guests. Was the worst stay wont return.

Quiet location Raw eggs served for breakfast Uncomfortable beds Fire alarm goes out during sleep Front desk dont communicate and then have an attitude like it's your fault for running them down about their job. When I checked in the pool in the gym was "down" but when I checked out they said they've been running all week. Staff failure to communicate with guests only till guest check out waste of my money waste of my time. When I mention it check out that nobody informed me the lady at the front desk said well I'm not giving you a refund and it's nothing I can do about it it's been open all week but the communication between the staff is not accurate I did not like her attitude and she was on the phone gossiping .Coworker gossiping with guest at breakfast about other guests. Was the worst stay wont return.

Bad

I’ll never stay at another Laquita Inn after this stay.

I had a great stay overall. Everything was excellent, from the friendly staff to the clean and comfortable rooms. The Wi-Fi worked well, and the breakfast was enjoyable, especially the sausage, biscuits, and gravy. I would definitely stay here again. Everything was great.

Everything, online the pictures of the hotel were exceptional, but when you got to the hotel and I already paid for it and couldn't get my money back. There were drug addicts all around up-and-down the blocks. All day, all night, the hallways of the facility smelt like cat urine the furniture in the room was so old The chair was falling apart the headboard of the bed cracks there was just an empty space. The rags and towels had holes in them expose nails that we're holding shelves together. I felt like I really got robbed for my money. It was terrible and it was roach's the room I WILL NEVER STAY IN THIS CHAIN EVER AGAIN, also one of the night lights didn't work

I had a great stay overall. Everything was excellent, from the friendly staff to the clean and comfortable rooms. The Wi-Fi worked well, and the breakfast was enjoyable, especially the sausage, biscuits, and gravy. I would definitely stay here again. Everything was great.

Nothing other than the front staff Everything, online the pictures of the hotel were exceptional, but when you got to the hotel and I already paid for it and couldn't get my money back. There were drug addicts all around up-and-down the blocks. All day, all night, the hallways of the facility smelt like cat urine the furniture in the room was so old The chair was falling apart the headboard of the bed cracks there was just an empty space. The rags and towels had holes in them expose nails that we're holding shelves together. I felt like I really got robbed for my money. It was terrible and it was roach's the room I WILL NEVER STAY IN THIS CHAIN EVER AGAIN, also one of the night lights didn't work

It was decent

Nothing Smelt like weed and always had homeless people around it and the was no she curtain for the shower that leaked at the head

I thought it was convenient to downtown Atlanta When we entered the lobby , strong smells of weed / pot , marijuana , made a remake to the clerk she had no response We checked in and given room # and keys to an already occupied room , glad we didn’t walk in On someone that could have ended Badly . When given a corrected room the door had been previously busted you could see the wood damaged. The toilet kept running the bathroom sink was cracked all across the basin The TV wasn’t connected . We witnessed a drug deal right at the side entrance . When returning from a concert a vagrant right outside the entrance doors of the hotel asked me for Pennie’s . We then arrived back to the room of which we had only been in long enough to drop our bags to peace for a concert , our return led us to be more observant their was what appeared to be blood splattered up on the wall , bed sheets yellow stains / dirty . Pillow covers yellow dirty . My husband found hairs still in the bed linen when he pulled the covers back . Needless to say we grabbed our bags at midnight and left . We usually choose LaQuinta for stays as they are generally clean and in better areas , not this one . And because we did not alert the clerk with in 30 mins of arrival there’s no refund . So beware of this hotel ….

I thought it was convenient to downtown Atlanta When we entered the lobby , strong smells of weed / pot , marijuana , made a remake to the clerk she had no response We checked in and given room # and keys to an already occupied room , glad we didn’t walk in On someone that could have ended Badly . When given a corrected room the door had been previously busted you could see the wood damaged. The toilet kept running the bathroom sink was cracked all across the basin The TV wasn’t connected . We witnessed a drug deal right at the side entrance . When returning from a concert a vagrant right outside the entrance doors of the hotel asked me for Pennie’s . We then arrived back to the room of which we had only been in long enough to drop our bags to peace for a concert , our return led us to be more observant their was what appeared to be blood splattered up on the wall , bed sheets yellow stains / dirty . Pillow covers yellow dirty . My husband found hairs still in the bed linen when he pulled the covers back . Needless to say we grabbed our bags at midnight and left . We usually choose LaQuinta for stays as they are generally clean and in better areas , not this one . And because we did not alert the clerk with in 30 mins of arrival there’s no refund . So beware of this hotel ….

I have never been so disappointed. I also have never left a hotel and not stayed after paying. My husband parked I went in got room (lobby looked nice) she gave us *** we went upstairs card didn't work (thankfully) because the room was occupied already! We were irritated (11pm) my husband went back down to get it changed they gave us *** we walked in I stopped because I saw trash all over floor. He walked in the bed was stripped piss stains all over mattress. By this time he was hot!! We walked downstairs was going to leave she told us she had a room right by desk *** so we relented, Walked in the room and there was a roach crawling up the wall.... needless to say we didn't stay. I asked for a refund had just been charged for the $25 pet fee she assured me she reversed the charge (didnt fall off had call credit card co to dispute) and I am still working on getting refund for the room a week later. I am not posting the young lady's name who tried to help me she was very apologetic but I would not recommend staying here at all. We were also approached by someone else outside begging for change that I thought was going to climb in our truck as we were putting the luggage back into leave

This was the worst La Quinta I have ever been to in my life. Issues included mold, bed bugs, filthy rooms, and rude management. The room was so disgusting that we could not get a refund, so we had to leave the hotel at night. Does the Georgia Department of Public Health still inspect hotels? Why does Expedia show Fake ratings? Please rate this location less than one star.

Exceptional

Worst hotel I’ve visited

Nothing Smelt like weed and always had homeless people around it and the was no she curtain for the shower that leaked at the head

Roaches crawling all over the bathroom soon as your turn the light on. Room linen was never changed. Mold on, all in the bathroom ceiling and shower walls. Mold in the bedroom ceiling. Smelled of cigarettes, through out the hotel. Near the airport but a terrible area.

The hotel was nasty. Trash wasn’t pull. A spill stayed in the elevator for 3 nights never mop. The pool water was green you couldn’t swim. There were hooker there. The refrigerator was leaking water. In the room only 3 outlets work. I WOULD NEVER EVER REFERRED ANYONE TO THIS HOTEL.

Prices Roaches in my room. Drug deals in hotel

Prices Roaches in my room. Drug deals in hotel

Perfect No issues

Perfect No issues

Loud guests wouldn't stop talking or playing loud music or running slamming doors

The room was clean and the staff were awesome; However, I had already paid for a King sized bed and at checkin we were downgraded to a double Queen because they only had two rooms left (it was fine and doable), the bed actually dipped in the middle and neither if us slept well while we were there, the smell of weed was very strong the first night, they did have snacks sold up front, and the next morning breakfast consisted of biscuits not quite cooked through some sausage boiled eggs and a variety of refrigerated items as well as cereal. I didn’t prefer what was served but that is a preference thing. I was more concerned with I had checked reviews through Expedia which said 7.4 and when I checked online the reviews were more like 3.2. It was disappointing and I ended up apologizing to my husband several times. And on the final night while I was reading I heard a commotion in the hall regarding someone being in someone else’s room and the person yelling was going to call the police. Never heard what became of that and never heard sirens around the hotel but it was concerning after reading some of the online reviews earlier. Overall I just don’t plan on staying there again but it was adequate rooms, very nice staff, enjoyed having a place at the end of the day to rest, and it was close to some restaurants as well as our venue.

Kind staffs

There continental, hot breakfast is literally just sausage

Great location, clean comfortable room, had hot breakfast. Wish the fitness room was open as it was under renovation.

Great location, clean comfortable room, had hot breakfast. Wish the fitness room was open as it was under renovation.

Exceptional

the staff were great, that was this places only plus. as soon as we checked in we noticed a strong smell of cigarettes, the tv was stuck on 1 channel (they did come and fix it). The pool was full but not open for some reason, and the free breakfast listed on the website, we were informed they are only doing it on sat/sun. no good to us on a Friday morning.

the staff were great, that was this places only plus. as soon as we checked in we noticed a strong smell of cigarettes, the tv was stuck on 1 channel (they did come and fix it). The pool was full but not open for some reason, and the free breakfast listed on the website, we were informed they are only doing it on sat/sun. no good to us on a Friday morning.

This room was the worse I have ever seen in all my travels. There were large dark stains all over the carpet. There were smaller dark stains all over the couch that looked like it was from a junk yard. There was dark yellow urine in the toilet bowl that had been there for a couple of days. The bathroom smelled of urine. The AC did not work either. Although I traveled all day, I could not sleep because it was so disgusting. I checked out early the next day. I requested a refund after submitting pictures and was denied. I would not put my worse enemy here. It should not be on hotel.com

Staff was friendly but the property is in terrible condition and rooms were not clean. Bedding was stained and yellow, floors were obviously dirty and not swept/mopped (the bathroom had a pile of hair), furniture had chunks missing…the worst for me was my neighbor playing loud music and tv until almost 3 am. I asked the front desk to intervene but nothing changed (not to mention there were no phones in the room, so I had to call on my cell). Know what you’re getting yourself into if you stay here

Stairwell was filthy. Hotel smelled like weed

Room on the 4th floor and the elevator didn’t work

Room on the 4th floor and the elevator didn’t work

The building was clean. The staff was attentive, courteous and friendly. The continental breakfast was ok. The bath tub could use an upgrade and the pool was closed. The location is good, near a movie studio and plenty of food choices. There was plenty of free parking. I did not see a business center.

The breakfast wasn't good but the location was ok It was not a clean hotel

The breakfast wasn't good but the location was ok It was not a clean hotel

Great stay

They canceled my room

They canceled my room

We checked in, the room had an odor, no pillows, no pool (as advertised) no microwave, the heater didn't work and the sheets were soiled. The floor was dirty as well as all surfaces. We canceled immediately and had to find another hotel late at night. I am currently waiting on my refund

We checked in, the room had an odor, no pillows, no pool (as advertised) no microwave, the heater didn't work and the sheets were soiled. The floor was dirty as well as all surfaces. We canceled immediately and had to find another hotel late at night. I am currently waiting on my refund

Staff was nice. Tv did not work, the shower was leaking water. The elevator goes up but you have to walk down. No phones in any of the rooms. You can not call to desk. You have to walk down. My card got charged twice.

Staff was nice. Tv did not work, the shower was leaking water. The elevator goes up but you have to walk down. No phones in any of the rooms. You can not call to desk. You have to walk down. My card got charged twice.

It was a great stay the staff was friendly, and the hotel was clean and comfortable. This hotel saved my trip from a last minute hotel change and best of all, wi-fi was excellent. Wish the fitness room was open, but it was under renovation.

Nothing I had to change rooms twice...1 the bathroom was dirty... The 2nd room had Roaches. The customer service representative was nice about the situation and supposedly gave me a refund back on my card but my bank said the hotel denied of me coming there?

Nothing I had to change rooms twice...1 the bathroom was dirty... The 2nd room had Roaches. The customer service representative was nice about the situation and supposedly gave me a refund back on my card but my bank said the hotel denied of me coming there

ROACHES, Breakfast was Cereal

Surrounded by popular food areas Crackheads

Didn't eat breakfast but the room wasn't cleaned well and the entire room smelled of mildew... This use to be my go to when I'm in the area but as far as comfort goes, it has really declined.... The room had like an old outdated feel to it...

Didn't eat breakfast but the room wasn't cleaned well and the entire room smelled of mildew... This use to be my go to when I'm in the area but as far as comfort goes, it has really declined.... The room had like an old outdated feel to it...

They keep your door open ñ the back Water wasn’t hot Sheets was nasty as hell

No heat, the elevator didn't work going down, I had to walk down stairs which I was on the fourth floor. No water when I arrived.

Its been so great! Staff and people are so friendly and accommodating.

Its been so great! Staff and people are so friendly and accommodating.

The hotel is great. I was wary about staying here after reading some of the previous reviews, but my experience was wonderful. I had no issues with the room and the staff was very nice and helpful.

The hotel is great. I was wary about staying here after reading some of the previous reviews, but my experience was wonderful. I had no issues with the room and the staff was very nice and helpful.

The new staff is great, and everyone was so friendly. The room was nice and clean, and I had 0 issues. Will be back again in the near future.

The new staff is great, and everyone was so friendly. The room was nice and clean, and I had 0 issues. Will be back again in the near future.

The people The staff and food

Nothing at all !!! I will never go back to this discusting place The room I originally rented was AWFUL ROOM 321 the entire floor smelled horrible !! People arguing trash everywhere in hallway !!!!! Room was discusting and super ROACHY SECOND ROOM ROOM 209 super roachy

Run down but the service was good.

Run down but the service was good.

The staff very friendly nice people always happy I like very clean rooms delicious breakfast thanks

The staff very friendly nice people always happy I like very clean rooms delicious breakfast thanks

AC was loud, refrigerator stopped working, the room had a bad odor to it.

AC was loud, refrigerator stopped working, the room had a bad odor to it.

The staff were very friendly and pleasant. The property is in VERY bad shape. It's obvious the owners don't value that property. The smell in the hallways was rather awful as well. If one chooses to stay at the property, I would suggest the top floor because the noise level from patrons on floors above you is so bad you'll never get a good night's sleep. There's so much work that needs to be done to the property that the best thing to do would be to bulldoze the entire site and start all over with a new build. The price of the stay definitely wasn't worth it. The condition of the property was so bad that I checked out a day early even though I still had to pay for the entire stay.

Friendly staff

Friendly staff

1. Microwave tray do not spin. 2. Room Carbon/Smoke detector missing. 3. No bathtub water stopper. 4. No toilet paper holder. 5. Floor carpet nails exposed. 6. Rusted hindges on bathroom door. 7. Paint dripping on shower walls. 8. Cracked plaster on bathroom ceiling over vanity. 9. No towel rack in bathroom.

1. Microwave tray do not spin. 2. Room Carbon/Smoke detector missing. 3. No bathtub water stopper. 4. No toilet paper holder. 5. Floor carpet nails exposed. 6. Rusted hindges on bathroom door. 7. Paint dripping on shower walls. 8. Cracked plaster on bathroom ceiling over vanity. 9. No towel rack in bathroom.

This was by far the worst decision of the year. Before entering the hotel, my girlfriend and i noticed what appeared to be a prostitute with a baby hanging out on the corner. Red flag number one. Upon entering the building, the air was humid and stale. After checking into our room, we were willing to put up with the broken A/C vent with slight mold and grime, we were willing to put up with very apparent stains on the sides of the sheets.. But when my girlfriend got stuck in the bathroom due to a raggedy, broken bathroom door handle AND the toilet wouldn't flush, we decided we needed a refund and decided to checkout within 45 minutes of checking in. The journey back to the front desk was treacherous. After wading thru clouds of snoke (on every floor), we encountered a drugged out prostitute passing out on the hallway floor. Her pimp was trying to get her back in the room, but whatever she was on was more compelling. We passed this scene and were able to confirm the prostitute outside with the baby was indeed prostituting. Upon reaching the counter, we requested our refund. They told us because of the weekend and festivities and whatnot that they had to wait until Monday to process the refund. Monday came, they claimed their managers were in meetings until 3pm. 3pm came, they claimed the managers were gone until 11am the next day. We've reported the whole thing as fraud to our bank and are opening criminal cases on the staff and management of the hotel. DON'T STAY HERE.

This was by far the worst decision of the year. Before entering the hotel, my girlfriend and i noticed what appeared to be a prostitute with a baby hanging out on the corner. Red flag number one. Upon entering the building, the air was humid and stale. After checking into our room, we were willing to put up with the broken A/C vent with slight mold and grime, we were willing to put up with very apparent stains on the sides of the sheets.. But when my girlfriend got stuck in the bathroom due to a raggedy, broken bathroom door handle AND the toilet wouldn't flush, we decided we needed a refund and decided to checkout within 45 minutes of checking in. The journey back to the front desk was treacherous. After wading thru clouds of snoke (on every floor), we encountered a drugged out prostitute passing out on the hallway floor. Her pimp was trying to get her back in the room, but whatever she was on was more compelling. We passed this scene and were able to confirm the prostitute outside with the baby was indeed prostituting. Upon reaching the counter, we requested our refund. They told us because of the weekend and festivities and whatnot that they had to wait until Monday to process the refund. Monday came, they claimed their managers were in meetings until 3pm. 3pm came, they claimed the managers were gone until 11am the next day. We've reported the whole thing as fraud to our bank and are opening criminal cases on the staff and management of the hotel. DON'T STAY HERE.

Room condition was good and bed was comfortable, did have a issue with the room key constantly deactivating each day of our stay but overall it was a comfortable stay.

Room condition was good and bed was comfortable, did have a issue with the room key constantly deactivating each day of our stay but overall it was a comfortable stay.

Stay overall two day stay was mid. Apparently the premises is pet friendly. The air in the hallways was pungent. Might be the carpet. It either needs to be deep cleaned or replaced. Room was average. Appliances were disconnected and television had no remote. You definitely get what you pay for, so I really should not complain.

Stay overall two day stay was mid. Apparently the premises is pet friendly. The air in the hallways was pungent. Might be the carpet. It either needs to be deep cleaned or replaced. Room was average. Appliances were disconnected and television had no remote. You definitely get what you pay for, so I really should not complain.

The hotel pictures are nothing alike some are but the breakfeast area was sad didn’t have the waffle either or fireplace , the bathrooms were leaking and the ac made thinking noises randomly at night found insects (roaches) and rooms were just were humid

The hotel pictures are nothing alike some are but the breakfeast area was sad didn’t have the waffle either or fireplace , the bathrooms were leaking and the ac made thinking noises randomly at night found insects (roaches) and rooms were just were humid

Room was in alright conditions, but bugs were an issue daily

Room was in alright conditions, but bugs were an issue daily

Na

Na

This La Quinta hotel was the worst hotel experience I think I have ever had. I understood that it was in a somewhat run-down area, but I thought that if it was La Quinta, I could trust that it would be acceptable. It was HORRIBLE. Staff, other guests (who mainly seemed to be permanent residents in some type of low-cost housing for poor people). I stayed there 2 nights, a Thursday and a Saturday. On Thursday, when I got there, I spoke with the girl at the front desk. It was only seconds l realized she wasn't talking to me. She was on the phone with a friend using airpods, and couldn't be bothered to talk to a guest she was supposedly helping. I got to my room. It was old and chipped and not very clean. I had trouble finding a light that worked. There was no security swing bar on the door. Part of it had come out of the door because the screws had stripped. I went to lower the window shade, and pulled the chain, and it immediately broke. I tried to lower the shade manually, and after tugging on it, the whole apparatus came crashing down on my head. The bed was okay. The next morning, there wasn't much for breakfast other than muffins, and cereal and apples. I ended up going through the drivethru at McDonalds. The shower curtain bottom was about 2 or 3 inches higher than the tub wall and the curtain rod curved out, leaving a curtain that dangled several inches out from the tub with no way to make the water stay in the tub. After a quick shower, the bathroom floor was flooded, even though I tried to limit the water. I had to use about all the towels to soak up the water. On Saturday (the 2nd night I stayed) I was denied a handicapped room, telling me "People who book for a month or more get the rooms first. I realized that this hotel seems to be a low-cost permanent residence for homeless or poor people. The people I passed in the hallways didn't look like normal hotel guests. The room above was horrible, with small children running, stomping their feet well past midnight.

The hotel was near many popular food options and close to common shops. The area around the hotel and its lobby were clean and decent. The hotel room was the downfall for me….. the carpet had pins or carpet nails sticking out. I killed two small roaches in the bathroom. Furniture in the room were chipped. One of the lights in the room wouldn’t turn on and the microwave was rusted on the inside.

The hotel was near many popular food options and close to common shops. The area around the hotel and its lobby were clean and decent. The hotel room was the downfall for me….. the carpet had pins or carpet nails sticking out. I killed two small roaches in the bathroom. Furniture in the room were chipped. One of the lights in the room wouldn’t turn on and the microwave was rusted on the inside.

I didn't event stay. I left that night to find another hotel. The first room I was checked in to had insects running around the room and even were crawling in the bed. I immediately when back to the front desk to find another room. The second room I went to none of the lights worked. After that I canceled my reservation.

I didn't event stay. I left that night to find another hotel. The first room I was checked in to had insects running around the room and even were crawling in the bed. I immediately when back to the front desk to find another room. The second room I went to none of the lights worked. After that I canceled my reservation.

Not the best La Quinta I’ve stayed at.

Not the best La Quinta I’ve stayed at.

I love my room it was clean. And it was quite

I love my room it was clean. And it was quite

Hotel should be closed down! Dirty and staff does not follow up as promised

Nice Hotel

Nice Hotel

This place is terrible! There was dog hair and a dead roach in the bathtub. The television didnt work. It was the worst of the worse hotel that I have ever stayed.

This place is terrible! There was dog hair and a dead roach in the bathtub. The television didnt work. It was the worst of the worse hotel that I have ever stayed.

stinky and too darty.

stinky and too darty.

Good service

Good service

The place was disgusting, the lights were out the room they gave me looked like a murder scene. I definitely did not stay here. I’m still waiting on my refund.

The place was disgusting, the lights were out the room they gave me looked like a murder scene. I definitely did not stay here. I’m still waiting on my refund.

Very friendly staff

Very friendly staff

The cleaning The staff Tge pool The breakfast Nothing

Roaches

Roaches

Okay

Okay

The staff is very helpful and professional.

The staff is very helpful and professional.

They also have roaches, later learned. I woke up to roaches on the counter and night stand. I had to dump and shake out my bags once outside, thankfully because there was a roach in one of my bags. Its unsafe as the back doors stay open, no keycard needed. Anyone can walk into the building. I ended my stay early after seeing roaches.

They also have roaches, later learned. I woke up to roaches on the counter and night stand. I had to dump and shake out my bags once outside, thankfully because there was a roach in one of my bags. Its unsafe as the back doors stay open, no keycard needed. Anyone can walk into the building. I ended my stay early after seeing roaches.

Well, the bears were made the blind was raggedy. The blind actually fell when I tried to close it. I had a dead roach in the bathroom on the floor and then while I was using the bathroom and I saw another one the toilet barely flushed. It wasn’t as clean it could’ve taken another sweeping.

Well, the bears were made the blind was raggedy. The blind actually fell when I tried to close it. I had a dead roach in the bathroom on the floor and then while I was using the bathroom and I saw another one the toilet barely flushed. It wasn’t as clean it could’ve taken another sweeping.

Room I booked was not available and my replacement smelled like freshly smoked cigarettes. My replacement looks like some terrible things had happened there. I thought it would be a step up from motel 6 or one of the cheap options but it was not. Also, the electricity and WiFi is terrible.

Room I booked was not available and my replacement smelled like freshly smoked cigarettes. My replacement looks like some terrible things had happened there. I thought it would be a step up from motel 6 or one of the cheap options but it was not. Also, the electricity and WiFi is terrible.

Everything was great!

Everything was great!

Please do not stay here. We checked in and checked out in 1 hour. The first room we checked in had feces under the bed. We were offered a 2nd room which was ajar only to find the door did not shut completely or lock. A 3rd room was offered where the smoke detector did not appear to be properly installed and was duct taped to the wall. The room was again dirty and had stains all over the comfortors. We asked to check out and proceeded to another hotel. We are hoping for a refund.

Please do not stay here. We checked in and checked out in 1 hour. The first room we checked in had feces under the bed. We were offered a 2nd room which was ajar only to find the door did not shut completely or lock. A 3rd room was offered where the smoke detector did not appear to be properly installed and was duct taped to the wall. The room was again dirty and had stains all over the comfortors. We asked to check out and proceeded to another hotel. We are hoping for a refund.

The staff was real nice and respectful, and the rooms are very clean and is quiet. Give them five stars.

The staff was real nice and respectful, and the rooms are very clean and is quiet. Give them five stars.

The staff was real professional, and very nice a nice place to say

The staff was real professional, and very nice a nice place to say

Simply put the hotel had a funny smell. tge room were old looking. The TV did not work. The bedding was dirty looking dingy. I canceled my stay because of those things

Simply put the hotel had a funny smell. tge room were old looking. The TV did not work. The bedding was dirty looking dingy. I canceled my stay because of those things

Dirft

Dirft

The place needs an update ASAP. No toiletries in the room. No shower curtain so everything got wet. The other rooms were so loud you could hear the tv. One of the bed did not have bed sheets.

The place needs an update ASAP. No toiletries in the room. No shower curtain so everything got wet. The other rooms were so loud you could hear the tv. One of the bed did not have bed sheets.

Front desk said to reach out to Hotels.com and they will approve a refund.

Front desk said to reach out to Hotels.com and they will approve a refund.

Nothing everything was wrong wouldn't invite no one to stay here they need upgrade

Nothing everything was wrong wouldn't invite no one to stay here they need upgrade

Staff door leading to front desk left unlocked so i opened door still calling for staff to get no response. Because i opened door the gentleman rudely gave me a room key... With a rude statement " I'm probally going to get fired" i explained i will talk to manager but i had been driving for 6 hours and really needed to use restroom. Room 316 was horrible, no blankets on bed, no trash can in room, room smelled like weed factory like Hotel front entrance.. mattress not visually safe to sleep in, then use bathroom and roaches surfaced. I return to front desk to let staff know about room condition, and he says "manager called and said cancel your reservation" I was baffled and asked to speak with manager directly (Beulah)and he the staff on duty replied " she does not want to talk to you. I exlained i was calling phone and the guy states "oh i was on the 4th floor and the phone dont ring " I found this unbelievable.... This left me in a very difficult situation of now finding another hotel and limited funds because he was nor able to refund me funds directly. This was by far the WORST hotel experience , awful customer service. what i was later told "Never stay in union City GA. This cost me double of money i didnt have because i had to find another hotel..

Staff door leading to front desk left unlocked so i opened door still calling for staff to get no response. Because i opened door the gentleman rudely gave me a room key... With a rude statement " I'm probally going to get fired" i explained i will talk to manager but i had been driving for 6 hours and really needed to use restroom. Room 316 was horrible, no blankets on bed, no trash can in room, room smelled like weed factory like Hotel front entrance.. mattress not visually safe to sleep in, then use bathroom and roaches surfaced. I return to front desk to let staff know about room condition, and he says "manager called and said cancel your reservation" I was baffled and asked to speak with manager directly (Beulah)and he the staff on duty replied " she does not want to talk to you. I exlained i was calling phone and the guy states "oh i was on the 4th floor and the phone dont ring " I found this unbelievable.... This left me in a very difficult situation of now finding another hotel and limited funds because he was nor able to refund me funds directly. This was by far the WORST hotel experience , awful customer service. what i was later told "Never stay in union City GA. This cost me double of money i didnt have because i had to find another hotel..

Clean rooms with daily room service if requested, nice complimentary basic continental breakfast, friendly staff.

Clean rooms with daily room service if requested, nice complimentary basic continental breakfast, friendly staff.

They put me in three rooms the final room. Had no hot water no covering for the bed maintenance brought me some covers but they were dirty and stained..tv did not work mold in the room refrigerator

They put me in three rooms the final room. Had no hot water no covering for the bed maintenance brought me some covers but they were dirty and stained..tv did not work mold in the room refrigerator

They Workers Of The Hotel Are Very Rude And Will Try And Find Diff Ways To Get Extra Money Outta You And Anytime U Ask For Something During Breakfast They Tell Little Stories So That They Don’t Have To Make Anything Else Pure Lazy Behavior And An Unkind Like Environment This Place Sucks!

They Workers Of The Hotel Are Very Rude And Will Try And Find Diff Ways To Get Extra Money Outta You And Anytime U Ask For Something During Breakfast They Tell Little Stories So That They Don’t Have To Make Anything Else Pure Lazy Behavior And An Unkind Like Environment This Place Sucks!

It was very convenient to grocery stores

It was very convenient to grocery stores

It was amazing close to all my shopping locations.

It was amazing close to all my shopping locations.

So far house keeping don't check on for towels or trash.. not even to see if i needed anything did to my room even though I've been a stay over

So far house keeping don't check on for towels or trash.. not even to see if i needed anything did to my room even though I've been a stay over

Easy check in but stayed one night and was charged for two days.

Easy check in but stayed one night and was charged for two days.

Too bad the pool and business area was under renovation, and all the doors were accessible with the key card ( maybe that was part of the reno)I would given them all 5s.

Too bad the pool and business area was under renovation, and all the doors were accessible with the key card ( maybe that was part of the reno)I would given them all 5s.

The second room no hot water tv didnt work and roaches. The third room no ac or heat. I checked out and went somewhere else. I have a newborn baby so i couldnt have him in that environment

The second room no hot water tv didnt work and roaches. The third room no ac or heat. I checked out and went somewhere else. I have a newborn baby so i couldnt have him in that environment

The hotel is not ran on hospitality & customer service first. Instead the manager runs it like a shelter where your forced to deal with whatever is not hospital and customary to a hotel experience. I complained about lizards in my room, rain leaking in my room, dusty appliances in the room newly given to me, rust & mold on wall and carpet. There is no single room you can safely say is "smoke-free" without smelling cigarette residue. The elevator remaiined out of service during my entire stay. Ceiling had water damage, fire sprinkler questionable since cieling was not closed. Tub left dirty, ac unit broke and not properly working. Every room with a window is sealed off so it can not be opened causing a lack of airflow. I paid for my sI slept in my car the 1st night in freezing weather so i could have air to breathe for that reason since they told me theyd accomedate me with a different room and never did. Just bout most of the place needs some kind of repair done and its evident that is been neglected. There is only one staff at the front desk at all times every 7am, 3pm, 11pm. That staff claims to never know anything or follow up on any issues and or changes made. The front desk staff block you from contacting the manager and or the manager has the staff to tell guests if you have an issue to leave it with front desk. Your message will never get addressed. I contacted the corporate office and have yet to hear back. They way this company does business is pathetic.

The hotel is not ran on hospitality & customer service first. Instead the manager runs it like a shelter where your forced to deal with whatever is not hospital and customary to a hotel experience. I complained about lizards in my room, rain leaking in my room, dusty appliances in the room newly given to me, rust & mold on wall and carpet. There is no single room you can safely say is "smoke-free" without smelling cigarette residue. The elevator remaiined out of service during my entire stay. Ceiling had water damage, fire sprinkler questionable since cieling was not closed. Tub left dirty, ac unit broke and not properly working. Every room with a window is sealed off so it can not be opened causing a lack of airflow. I paid for my sI slept in my car the 1st night in freezing weather so i could have air to breathe for that reason since they told me theyd accomedate me with a different room and never did. Just bout most of the place needs some kind of repair done and its evident that is been neglected. There is only one staff at the front desk at all times every 7am, 3pm, 11pm. That staff claims to never know anything or follow up on any issues and or changes made. The front desk staff block you from contacting the manager and or the manager has the staff to tell guests if you have an issue to leave it with front desk. Your message will never get addressed. I contacted the corporate office and have yet to hear back. They way this company does business is pathetic.

I love this hotel

I love this hotel

One of the nicest hotels in the area, staff friendly and helpful, breakfast is good

One of the nicest hotels in the area, staff friendly and helpful, breakfast is good

The staff was very unprofessional and the hotel was nasty the manager kept lying saying the manager was not there all along he was the manager I will never go there ever then if u don’t stay the whole stay u don’t get ur money back which is unfair

The staff was very unprofessional and the hotel was nasty the manager kept lying saying the manager was not there all along he was the manager I will never go there ever then if u don’t stay the whole stay u don’t get ur money back which is unfair

Room smelled like cigarettes & I saw a few roaches. The coach had stains on the material. The elevator was out of order & the staircase smelled of pee.

Room smelled like cigarettes & I saw a few roaches. The coach had stains on the material. The elevator was out of order & the staircase smelled of pee.

Not a 3 star hotel. Elevator broken, front desk often unstaffed. Noisy, inefficient air conditioning. There was a hole in the bathroom door.

Not a 3 star hotel. Elevator broken, front desk often unstaffed. Noisy, inefficient air conditioning. There was a hole in the bathroom door.

elevator was broken, fleas in the room, every time we asked for new towels they made a excuse why they couldnt give us any, a/c was off before we arrived so it was hot most of the night, no parking due to lots of big trucks parked across 3 or 4 spaces each, breakfast was very lacking and not refilled after 830am.

elevator was broken, fleas in the room, every time we asked for new towels they made a excuse why they couldnt give us any, a/c was off before we arrived so it was hot most of the night, no parking due to lots of big trucks parked across 3 or 4 spaces each, breakfast was very lacking and not refilled after 830am.

Well we checked in around 5:30pm. When we went up to the room we noticed that there was no tv remote control. We call the Lobby and requested a Remote Control and the receptionist advised re that a maintenance guy would program a remote for us. About 3 hours later, around 8:30 pm, the maintenance man came into the room made an attempt to program a new remote unsuccessfully. He left the room and the room stayed without a remote control. That was the most boring night ever without a tv.

Well we checked in around 5:30pm. When we went up to the room we noticed that there was no tv remote control. We call the Lobby and requested a Remote Control and the receptionist advised re that a maintenance guy would program a remote for us. About 3 hours later, around 8:30 pm, the maintenance man came into the room made an attempt to program a new remote unsuccessfully. He left the room and the room stayed without a remote control. That was the most boring night ever without a tv.

Excellent

Excellent

My sisters and I were evacuating from Florida and found it very difficult to find a room, but we did find one here my sister who lives in Florida stayed there for three days to make sure it was safe to return home

My sisters and I were evacuating from Florida and found it very difficult to find a room, but we did find one here my sister who lives in Florida stayed there for three days to make sure it was safe to return home

We travel all over the world and have stayed in hundreds of hotel rooms and this one wins 1st place as being the worst!

We travel all over the world and have stayed in hundreds of hotel rooms and this one wins 1st place as being the worst!

Elevator didn't work - room smelled like mold - would not recommend

Elevator didn't work - room smelled like mold - would not recommend

Myself and my family have stayed at Laquinta hotels before with no issues this one however is disappointing and disgusting and it has bed bugs my young adults FaceTimed me and took a video needless to say they left early I am so upset.

Myself and my family have stayed at Laquinta hotels before with no issues this one however is disappointing and disgusting and it has bed bugs my young adults FaceTimed me and took a video needless to say they left early I am so upset.

His hotel needs an extensive renovation and face lift. Paint on the doors is pealing. The room AC condensate pan was on catching the water and the carpet was soaking wet. Carpet and tiles were very dirty.

His hotel needs an extensive renovation and face lift. Paint on the doors is pealing. The room AC condensate pan was on catching the water and the carpet was soaking wet. Carpet and tiles were very dirty.

felt like everything was either broken or just outdated for what the pictures show

felt like everything was either broken or just outdated for what the pictures show

The 1st room I got looked like it was condemned and the 2nd room the bathroom plumbing was awful. The tub was backed up and the sink pipe was broken and leaked all over the floor. Didn't get any compensation at all. Will never stay there again.

The 1st room I got looked like it was condemned and the 2nd room the bathroom plumbing was awful. The tub was backed up and the sink pipe was broken and leaked all over the floor. Didn't get any compensation at all. Will never stay there again.

Front desk lady was awful and rude !! Only good thing about your property was Curtis ! He was the bedt

Front desk lady was awful and rude !! Only good thing about your property was Curtis ! He was the bedt

And price 😉

And price 😉

I did not stay the facility was smelly and the wires was hanging lose. I want my refund.

I did not stay the facility was smelly and the wires was hanging lose. I want my refund.

The rooms are not like the photo in the site

The rooms are not like the photo in the site

They were helpful inviting. I felt safe and comfortable.

They were helpful inviting. I felt safe and comfortable.

The elevator was not working and we had to walk up four floors

The elevator was not working and we had to walk up four floors

This was the worst hotel experience of my life. The actual room and hotel look NOTHING like the pictures online. Elevator out of service, room smelled like pure smoke, and the smoke alarms were either constantly beeping (even after changing the battery) and/or completely missing from the wall (and still beeping). My wife and I turned around and left for a different hotel ten minutes after getting to our room. HORRIBLE experience!

This was the worst hotel experience of my life. The actual room and hotel look NOTHING like the pictures online. Elevator out of service, room smelled like pure smoke, and the smoke alarms were either constantly beeping (even after changing the battery) and/or completely missing from the wall (and still beeping). My wife and I turned around and left for a different hotel ten minutes after getting to our room. HORRIBLE experience!

Our stay was nice really enjoyed myself

Our stay was nice really enjoyed myself

This property is deplorable!!!! Wyndham should pull their backing of this property ASAP! Front desk couldn’t confirm my reservation upon arrival but eventually gave me a room. The room was on the 4th floor with an inoperable elevator system. The room had mold on the wall near and in the air condition lee vents. The smoke detector was missing from the room and sheets had not been changed evidenced by the wrinkles in the sheets indicating someone had slept in the bed. Had it not been for the late arrival and horrible weather for travel I would have gone somplace else. Instead - I slept in my clothes atop the comforter and used a bath towel to wrap the pillow.

This property is deplorable!!!! Wyndham should pull their backing of this property ASAP! Front desk couldn’t confirm my reservation upon arrival but eventually gave me a room. The room was on the 4th floor with an inoperable elevator system. The room had mold on the wall near and in the air condition lee vents. The smoke detector was missing from the room and sheets had not been changed evidenced by the wrinkles in the sheets indicating someone had slept in the bed. Had it not been for the late arrival and horrible weather for travel I would have gone somplace else. Instead - I slept in my clothes atop the comforter and used a bath towel to wrap the pillow.

everything is broken and of no use

everything is broken and of no use

Elevator didn't work and room was put in toilet had to be plugged and lobby bathroom out of order

Elevator didn't work and room was put in toilet had to be plugged and lobby bathroom out of order

The elevator was not working and I was placed on the 4th floor. I had to climb 6 flight steps with my luggage. My travel companion had to seek other sleeping arrangements due to handicap disabilities not able to climb stairs. I also hurt myself when I fell down a flight of stairs with my luggage when I was leaving to check out. The staff didn’t seem too concerned that I fell after I asked for a signed statement stating I fell down the stairs in their hotel. I had to make a report with the police. I wouldn’t recommend this hotel!!!!!

The elevator was not working and I was placed on the 4th floor. I had to climb 6 flight steps with my luggage. My travel companion had to seek other sleeping arrangements due to handicap disabilities not able to climb stairs. I also hurt myself when I fell down a flight of stairs with my luggage when I was leaving to check out. The staff didn’t seem too concerned that I fell after I asked for a signed statement stating I fell down the stairs in their hotel. I had to make a report with the police. I wouldn’t recommend this hotel!!!!!

Room wasn't clean very dirty beds tub sink and floor also was no soap in bathroom feel like the room was not cleaned

Room wasn't clean very dirty beds tub sink and floor also was no soap in bathroom feel like the room was not cleaned

The room I stayed in was roach infested. I will not stay there again.

The room I stayed in was roach infested. I will not stay there again.

Good place to crash

Good place to crash

After my experience at this location, La Quinta will never get my business again. There are too many other choices out there, and this is no longer one of them for me. The front desk were some of the rudest people I have ever dealt with in my life.

They break into cars everynight there and nobody does anything about it .

It was a nice stay

First time to have this issues, so sad. Hope they fix issues.

it's always love. They are helpful. They go out of their way to make sure that you have a very nice and comfortable. Stay clean, safe environment and recommend.

I would never stay there again.

comfy cozy clean friendly environment

you have to appreciate the staff. They are very kind, helpful and it's very clean. Very comfortable and I enjoyed my stay.

The Bad- peaole hanging in the parking lot, broken elevator, linens (pilling/ thinning) and matttress (dip) very old, free breakfest lacked luster.

very nice friendly clean environment

Nice staff

This was the dirtiest hotel I have ever been to. Roache infested bathroom, the elevators do not work, the entire building stinks… i did not see 1 housekeeper and I honestly don’t think they hire any.

Breakfast was no good

The sheets had hairs all over them as did the shower and bathroom. Parking was questionable as there were a lot of individuals hanging out there including one that lived in the trees. Not a safe area. Will not stay there again.

Room on 2 nd floor has been remodel. New mattress very comfortable . Rooms on 1st floor need new carpet but overall clean rooms and pleasant stay

Didnt feel safe here, room wasn't clean

Nice and Quiet

Inside pool,very cozy rooms etc...

Emergency doors unlocked 24/7, telephone in room not working, television did not work until last night if stay.

No toilet paper in room. No smart tv. Tv screen dirty and front desk had no way of cleaning it. Slight musty smell in room

Not that clean

it was great for the price!