Hermes Cave Hotel

Location, staff, food excellent. Maintenance could be better.

It was an amazing stay the location and the view from our room with bathtub was stunning ? the staffs were so helpful and nice breakfast was delicious overall it was amazing Housekeeping is not daily unless you requested, bathrobe and room slipper and other toiletries were upon request, swimming pool are just for display(not working)

The location, staff and food was amazing. I would definitely recommend this hotel to anyone who us travelling to Cappadocia.

The location is incredible with fantastic views of Uchiser castle and the surroundings. We got to see hot air balloon actually fly over us and got some amazing photos of hot air balloons each day. The breakfast was really good variety with plenty each day and fresh. They changed few things on different days. Had various areas to sit and enjoy views as you ate. The hotel was quieting an evening but only short taxi to the hub of Gerome. Hotel staff happy call taxi each time. This hotel is rustic, we only wanted room cleaned once and they did it lovely and it smelt so nice. The staff very much let us just get on with our holiday but helpful when asked anything. There was no encouragement to use restaurant or bar area, for us this was very relaxing. You really did feel you were enjoying Turkish experience and it’s got everything you would need with very good shower and great views as you stepped in to balcony. We on room 208 and really liked it. Air con worked really well once we worked out how to use it. Not so much didn’t like but we had 12 hour delay on our flight arrival so had been up 24 hours, it would been so nice for hotel to actually give a welcome drink , if they also had put info package together with the hotel menu, map etc I think we would eaten a meal but wasn’t anything like that. Not sure why but two days before we left they took all cushions from upper outdoor Turkish viewing spot, then put chairs,rugs in a big pile ,then covered up small pool and stacked chairs. Maybe 8th September end of their season? But very odd when you still have quite few guests? But we just unstacked some and still sunbathed on roof top that had incredible views.

The views The pool was cold

Amazing location. Well appointed rooms. Excellent staff and catering. Nothing to see here

Location is amazing You'd expect a hotel to be managed, wouldn't you? Well, Hermes cave hotel certainly isn't managed, though it is being run. Ok, so what do I mean by this? Well, singly, you'd expect a hotel, and emphasis on HOTEL here, to offer servicing of your room, even if it's the simple task of replenishing toilet roll and providing new towels. This is of significance when your stay is longer than "the norm" of a couple of days, as I opted for a week long stay, which was perfect as the region has much to offer in terms of exploring, walking and sightseeing in general. As other reviews have highlighted, there is >no< cleaning or servicing of rooms here. I hung up one of those "please clean my room" signs on the door handle of the room in the vain hope that this would indicate to the staff that _something_ was required inside. After a days adventuring, my return was greeted with removal of the sign and no actions to refresh my abode. Off I trotted to reception to request a couple loo rolls, and after some rummaging around, the lackey returned with a singular roll, muttering that this was the only one available. Well, my route to reception takes me past the dungeon where the cleaners obtain their supplies (it's a darkened room, with no windows and no natural light, save that which pours through the rickety door that's always left open - hence dungeon). What do I see in there as I pass by, but piles and piles of rolls of toilet paper, some what gives? After a further couple of days, I managed to secure a fresh bale of towels by speaking to the lovely cleaning lady, rendering the bathroom to resemble some dhobi on another continent, as staff obviously daren't enter in case some rabid denizen savage them about the lack of cleaning. My lovely room has a great balcony, overlooking the pool, so, having had my fill of watching hot air balloons float gracefully in the distance one early morning, I thought.

Great location Some doors didn’t work

The view Staff didn’t tell us anything about the area , pool area was a mess and we didn’t use the pool because the ladder wasn’t secure

Good

Firstly basak hanim is so helpfull for everything thanks basak? hotel is clean nice breakfast hotel view is amazing ve have a great time thanks

Priceless view & location, best you can get. Very nice rooms,. Fantastic breakfast, too much to choose from! Very friendly staff!! Highly recommended!!!

The jacuzzi bit leaking

The view from the room was gorgeous. Breakfast spread was great and sumptuous. The staff was friendly and had good intent all throughout the stay inspite of the language barrier. They were generous and adjusting about a late checkout. The rooms had a terrace area with seating which was relaxing. I had upgraded the room online before checking in. The only reason I upgraded was because the pictures showed the a sizeable luxury suite with spa jacuzzi overlooking the castle etc. This was misleading because the room that was assigned did not have the same as what was shown online. The spa jacuzzi was in a corner wall with no view and was majorly blocking the room space, making the so called 'luxury suite' tiny to move around and not spacious at all. Plus the jacuzzi was dirty and seemed like it was never cleaned for a long time (lots of dirt came out when they came to clean after we complained). Fortunately, they moved us to another room the last day but the jacuzzi was inside the bathroom. I would advise the hotel to PLEASE be transparent about these luxury suites and mention that there MAY BE only one or two suites that have the spa with open views (as advertised online). That way expectations are set prior to the stay.

Location, staff , breakfast. Absolutely amazing Cleaning, dull and not so well maintained lighting in the rooms. Lack of privacy.

Very good

Outstanding location and view of the castle and valley Friendly staff Excellent breakfast

We booked this room last minute as our hotel in Göreme had messed our booking up cutting it short three days. The location for this hotel is spectacular. You have a clear view of the air balloons taking off and they move towards Uchisar castle which is directly opposite. Both terrace and balconies have a gorgeous view of the valleys. Breakfast is buffet and has a lovely variety and staff are attentive and keep everything topped up. Damp spores in the shower seal and shower door is all mucky and yellow.

Very good location with a nice view Room was bit cluttered

The original room had a problem(ceiling fan fell into the bathroom) so we were given a significantly more expensive room for the duration of the stay. The hotel is very good with an amazing location, but the rooms have some quirks and are somewhat outdated/need maintenance or small improvements. The personal was very accommodating, though we relied heavily on google translate :) in general the hotel has potential to be a 5* masterpiece with some investment and improvements. Pool was not working. Wifi and cell signal was missing from parts of the suite. No power sockets in the bedroom. (Expected to have at least one per person for phone/laptop). Some Light switches are far from the lights. One Very squeaky board in the floor.