Super 8 by Wyndham Tucson Downtown Convention Center
About Super 8 by Wyndham Tucson Downtown Convention Center
Super 8 by Wyndham Tucson Downtown Convention Center is located in Tucson, 1.1 miles from Tucson Convention Center and 3.8 miles from Arizona Stadium. With a shared lounge, the 2-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Tucson Museum Of Art is 1.6 miles from the hotel and Reid Park Zoo is 3.9 miles away. All rooms in the hotel are equipped with a flat-screen TV and free toiletries. Guests at Super 8 by Wyndham Tucson Downtown Convention Center can enjoy an American breakfast. Languages spoken at the reception include English and Spanish. Pima Air & Space Museum is 10 miles from the accommodation, while Pima Air Museum is 10 miles from the property. Tucson International Airport is 6.2 miles away.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Business center
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are generally negative, with guests expressing dissatisfaction with the cleanliness, maintenance, and safety of the property. Many guests also reported issues with the staff's attitude and responsiveness.
- Convenient location
- Reasonable pricing
- Poor cleanliness and maintenance
- Unhelpful or rude staff
- 5/5
Exceptional
- 5/5
The front desk was amazing in customer service! Nothing
- 5/5
Very good place
- 0.5/5
The clerk at the front desk placed me at the back of the property Everything
- 5/5
Great staff excellent hospitality
- 0.5/5
Everything
- 4/5
The bed was comfortable
- 2/5
Also, there were some really old matresses in the room just leaning against the wall inside the room.
- 5/5
The location is sketchy. Random people wander about.
- 5/5
The staff is great, honest, and very helpful. They answered all my questions. The room was very clean as well. The location is sketchy. Random people wander about.
- 4/5
Very good
- 5/5
Over all Great experience
- 5/5
Very much enjoyed my stay at this hotel, from the reception staff (shout out to Javier & Sam!) to the hospitality staff who cleaned my room immaculately & greeted me as I passed each morning. The Breakfast was a plentiful assortment of oatmeal, pastries, cereals, yogurts, coffee, tea & fruits all which provided a delightful start to my day. The hotel is walking distance to public transport and easily accessible off the highway, with fellow travelers, restaurants and gas stations surrounding the area. Sentinel Peak is nearby and was a blissful hike on my last morning in Tucson.
- 5/5
Very much enjoyed my stay at this hotel, from the reception staff (shout out to Javier & Sam!) to the hospitality staff who cleaned my room immaculately & greeted me as I passed each morning. The Breakfast was a plentiful assortment of oatmeal, pastries, cereals, yogurts, coffee, tea & fruits all which provided a delightful start to my day. The hotel is walking distance to public transport and easily accessible off the highway, with fellow travelers, restaurants and gas stations surrounding the area. Sentinel Peak is nearby and was a blissful hike on my last morning in Tucson.
- 5/5
Clean
- 4/5
Very good
- 5/5
Exceptional
- 3.5/5
Didn't use it Everything was good and nice the only thing was the bed was to high.I.am handicap and a very short.person.so I had a lot of trouble getting on the bed a stool would be very nice. I called the front desk to ask for one but they said they had no stool. Other than that I enjoyed everything thanks again.
- 3.5/5
Didn't use it Everything was good and nice the only thing was the bed was to high.I.am handicap and a very short.person.so I had a lot of trouble getting on the bed a stool would be very nice. I called the front desk to ask for one but they said they had no stool. Other than that I enjoyed everything thanks again.
- 1/5
Breakfast Loud rooms with thin walls
- 5/5
Not included breakfast. I stayed 3 days charged me deposit 50$. Not returned yet 5 work days. I stayed 3 days charged me deposit 50$. Not returned yet 5 work days.
- 1/5
Breakfast Loud rooms with thin walls
- 5/5
Not included breakfast. I stayed 3 days charged me deposit 50$. Not returned yet 5 work days. I stayed 3 days charged me deposit 50$. Not returned yet 5 work days.
- 5/5
Clean and quiet Everything was good
- 5/5
Everything was good
- 3.5/5
Good
- 3/5
We didn't have breakfast. The only thing to mention there wasnt enough water pressure coming out of the washbasin and extractor in the toilet room didn't work.
- 3/5
Ok for an overnight stay but bed was not comfortable.
- 5/5
Exceptional
- 4/5
It’s clean
- 5/5
staff took care of us very good no thing
- 5/5
staff took care of us very good no thing
- 5/5
All good Needs maintenance on littel thing
- 2/5
Not a nice place
- 3/5
Door and lock in disrepair. Furniture beat up.
- 4.5/5
Full service
- 0.5/5
Not much The coffee tasted horrible
- 5/5
Housekeeping staff are helpful and respectful. Have been to one of the properties mentioned by the other reviewer, but this isnt one of them. Will stay here again at the next opportunity
- 5/5
Melissa and John at the front desk are really helpful. Good value for the money, housekeeping staff is on point. Noisy neighbors on occasion are the only thing that holds it back from a perfect 10
- 5/5
There was nothing that I didn't like about it I just wish they had more selections for their free breakfast
- 4/5
staffs are really kind.
- 4/5
Room was comfortable, clean, and staff was very courteous.
- 2/5
The staff was very nice and helpful. The location was perfect for my needs.
- 0.5/5
The only thing good about it was that it was close to where my daughter was playing in her soccer tournament. You need to update the site with recent photos of what the facility looks like. I booked because it was a decent price for the number of days. When we got there, we checked in, dropped our stuff and then went to an event. When we got back we realized our TV was not working and neither was the heater. It was late so I don’t know how the manager expected us to “report” it. We called the front desk and were told we needed to wait for the manager. We slept there and got up the next morning and left for a tournament. Called again when we got back and was told that I should’ve said something sooner?! Wow. Never staying there again. Don’t waste your money.
- 5/5
Good spot
- 5/5
Good spot
- 2.5/5
Road noise.
- 5/5
Nice
- 5/5
Nice
- 2/5
The room was not what they said it would be. It smelled awful like Indian food, there was a huge gap in the door to the outside, dirty towels left on the counter top when I first checked in, no power to the microwave or fridge, no response from the front desk when I called and text, burnt power outlet in the bathroom, filthy light switches. I did not feel safe in the neighborhood either. While really affordable, I would have paid double to feel safe and have a clean room.
- 2/5
The room was not what they said it would be. It smelled awful like Indian food, there was a huge gap in the door to the outside, dirty towels left on the counter top when I first checked in, no power to the microwave or fridge, no response from the front desk when I called and text, burnt power outlet in the bathroom, filthy light switches. I did not feel safe in the neighborhood either. While really affordable, I would have paid double to feel safe and have a clean room.
- 3/5
I guess I liked the closeness to some destinations and the room was clean. I was incredibly noisy and it lacked little things like hand soap, they put out shampoo. I didn't like that the door was hard to open and that there was about a half inch under the door that let the light in. I asked if it was possible to get a quiet room a week before, but I got put in a room facing a main room with loud traffic day and night.
- 5/5
Great location
- 3.5/5
Clean, comfortable and affordable Parking
- 2.5/5
Limited parking
- 2.5/5
Good location The last time l stayed the bed sunk in the middle very uncomfortable
- 4/5
We had a good stay at this old hotel. Don't expect much about the breakfast.
- 4/5
We had a good stay at this old hotel. Don't expect much about the breakfast.
- 5/5
Was great stay but free breakfast could be better
- 5/5
Was great stay but free breakfast could be better
- 5/5
Thank you, see you next time.
- 5/5
Thank you, see you next time.
- 2/5
very dirty rooms and restrooms. Front entry door was banged up pretty bad and would let in daylight in a complete closed position. microwave open/close button was broken and would fall off at each use. Cracks around bath tub that were not caulked. Overall just a dirty motel. Will never stay here again even if I was give a room for free!
- 2/5
very dirty rooms and restrooms. Front entry door was banged up pretty bad and would let in daylight in a complete closed position. microwave open/close button was broken and would fall off at each use. Cracks around bath tub that were not caulked. Overall just a dirty motel. Will never stay here again even if I was give a room for free!
- 4/5
The staff was great, very friendly. However, our room was a conjoined room and we kept hearing the people in the next room arguing with each other.
- 4/5
The staff was great, very friendly. However, our room was a conjoined room and we kept hearing the people in the next room arguing with each other.
- 5/5
staff was helpful and friendly
- 5/5
staff was helpful and friendly
- 5/5
housekeeping manager was nice and friendly
- 5/5
housekeeping manager was nice and friendly
- 5/5
staff was helpful and accommodating
- 5/5
staff was helpful and accommodating
- 1/5
Dirty and unsafe
- 1/5
Dirty and unsafe
- 5/5
Good job
- 5/5
Good job
- 4/5
Very good location, in between the Tucson mountains and downtown, convenient to the highway and major roads. Good value for the money. Otherwise nothing too special, typical motel, bed was fine, mini-fridge was helpful, TV was a bit broken. Would not recommend a long stay there if you have money to stay somewhere else. Tucson has quite a homelessness problem, and you can see some very sketchy characters passing through the area, but the property itself seemed OK for the most part.
- 4/5
Very good location, in between the Tucson mountains and downtown, convenient to the highway and major roads. Good value for the money. Otherwise nothing too special, typical motel, bed was fine, mini-fridge was helpful, TV was a bit broken. Would not recommend a long stay there if you have money to stay somewhere else. Tucson has quite a homelessness problem, and you can see some very sketchy characters passing through the area, but the property itself seemed OK for the most part.
- 3/5
Staff was nice. Yet windows were dirty. Room did have some newly remodled aspects.
- 3/5
Staff was nice. Yet windows were dirty. Room did have some newly remodled aspects.
- 2/5
People sitting at the stairs smoking weed, bathroom felthy, hair in the bathroom and bathtube, stinky room
- 2/5
People sitting at the stairs smoking weed, bathroom felthy, hair in the bathroom and bathtube, stinky room
- 2/5
You get what you pay for I guess, but next time we will definitely be dishing out the extra few dollars so we can have a room that doesn’t have a dirty/old/sketchy microwave in it (it was literally peeling apart inside, we were worried about using it at all), floors so hard they hurt your feet (the ground OUTSIDE was softer, as in the actual ground in the parking lot had more give than the floor in our room) and a bed with a mattress so old you can feel every single spring beneath you. We woke up every morning in pain from sleeping on the bed. Lastly, the so called “free breakfast” was an absolute joke; we were told by staff that they offered a Continental Breakfast every morning- it turned out that all that was offered were bread to toast (with nothing offered to put on said bread after, no jelly, butter, nothing), cereal which stayed in a container on the counter all day until it was used (Bran Flakes and Unfrosted Flakes), coffee, orange juice and apple juice, old fruit, and packaged muffins (maybe the definition of “continental breakfast” has changed to mean “scraps of old food no one wants and dollar store muffins”?) The only decent thing in the room was the shower/bathtub which was very clean and had great water pressure and temperature. We won’t be staying here again though if “comfort” is the goal of our stay.
- 2/5
You get what you pay for I guess, but next time we will definitely be dishing out the extra few dollars so we can have a room that doesn’t have a dirty/old/sketchy microwave in it (it was literally peeling apart inside, we were worried about using it at all), floors so hard they hurt your feet (the ground OUTSIDE was softer, as in the actual ground in the parking lot had more give than the floor in our room) and a bed with a mattress so old you can feel every single spring beneath you. We woke up every morning in pain from sleeping on the bed. Lastly, the so called “free breakfast” was an absolute joke; we were told by staff that they offered a Continental Breakfast every morning- it turned out that all that was offered were bread to toast (with nothing offered to put on said bread after, no jelly, butter, nothing), cereal which stayed in a container on the counter all day until it was used (Bran Flakes and Unfrosted Flakes), coffee, orange juice and apple juice, old fruit, and packaged muffins (maybe the definition of “continental breakfast” has changed to mean “scraps of old food no one wants and dollar store muffins”?) The only decent thing in the room was the shower/bathtub which was very clean and had great water pressure and temperature. We won’t be staying here again though if “comfort” is the goal of our stay.
- 5/5
Close to shopping
- 5/5
Close to shopping
- 2/5
Non-smoking property but somebody had definitely smoked in our room. Housekeeping only cleaned half the room one day.
- 2/5
Non-smoking property but somebody had definitely smoked in our room. Housekeeping only cleaned half the room one day.
- 3/5
The front desk staff were very kind and helpful.
- 3/5
The front desk staff were very kind and helpful.
- 4/5
This hotel has improved, was clean and quiet
- 4/5
This hotel has improved, was clean and quiet
- 3/5
Noisy , dirty , key cad failed a number of times, warm shower water . Rude desk clerk in morning.only cheap toast or boring cereal . Dirty compound .
- 3/5
Noisy , dirty , key cad failed a number of times, warm shower water . Rude desk clerk in morning.only cheap toast or boring cereal . Dirty compound .
- 3/5
Water leaking through the ceiling in the bathroom. Not very clean. Wouldn’t bring my family. Wouldn’t spend more than $50/night.
- 3/5
Water leaking through the ceiling in the bathroom. Not very clean. Wouldn’t bring my family. Wouldn’t spend more than $50/night.
- 5/5
The service was great
- 5/5
The service was great
- 1/5
The breakfast was a bag with a muffin pack and a piece of fruit. As they said "grab and go style" not actually a breakfast like advertised. Also the bedding only had a sheet and a thin bed cover on it l, no actual blankets.
- 1/5
The breakfast was a bag with a muffin pack and a piece of fruit. As they said "grab and go style" not actually a breakfast like advertised. Also the bedding only had a sheet and a thin bed cover on it l, no actual blankets.
- 1/5
This is not a place I would stay again nor would I ever recommend this place. I don’t understand how it carries a Wyndham name.
- 1/5
This is not a place I would stay again nor would I ever recommend this place. I don’t understand how it carries a Wyndham name.
- 2/5
The room and property were clean. I specifically booked the location due to proximity of my business, and needed a jacuzzi for my sore back. The jacuzzi is broken so don't advertise that.
- 2/5
The room and property were clean. I specifically booked the location due to proximity of my business, and needed a jacuzzi for my sore back. The jacuzzi is broken so don't advertise that.
- 1/5
They discriminate against people who can stay at their property. I was asked to leave because my friend who is homeless came to visit me. I gave them a shower and we visited for a while when I went to the office I was asked to leave. I'm not homeless, I work for a living, and I was not disruptive in any way nor was my friend. I'm looking into legal action against the hotel for discrimination.
- 1/5
They discriminate against people who can stay at their property. I was asked to leave because my friend who is homeless came to visit me. I gave them a shower and we visited for a while when I went to the office I was asked to leave. I'm not homeless, I work for a living, and I was not disruptive in any way nor was my friend. I'm looking into legal action against the hotel for discrimination.
- 3/5
This motel is old and in desperate need of a renovation. It looked nothing like the photographs. The ceiling was cracked and plaster was coming down over the shower in the bathroom. The walls were paper thin and we could hear our neighbors walking around upstairs. The mattress was lumpy and uncomfortable. The only positive thing about staying here was the staff. Despite the poor quality of the room, the staff gave excellent customer service, but it's a shame to have such a quality staff in a not-so-quality motel.
- 3/5
This motel is old and in desperate need of a renovation. It looked nothing like the photographs. The ceiling was cracked and plaster was coming down over the shower in the bathroom. The walls were paper thin and we could hear our neighbors walking around upstairs. The mattress was lumpy and uncomfortable. The only positive thing about staying here was the staff. Despite the poor quality of the room, the staff gave excellent customer service, but it's a shame to have such a quality staff in a not-so-quality motel.
- 1/5
I'm amazed that people can be so heartless. My friend caused no disturbance, did nothing to warrant being evicted from the property.
- 1/5
I'm amazed that people can be so heartless. My friend caused no disturbance, did nothing to warrant being evicted from the property.
- 1/5
Nothing
- 1/5
Nothing
- 5/5
Good room parking was not easy to find a spot
- 5/5
Good room parking was not easy to find a spot
- 5/5
The room we stayed in floor was very dirty.lots of pet hair
- 5/5
The room we stayed in floor was very dirty.lots of pet hair
- 4/5
Nothing you can do the traffic was very noisy Friday other that that was very peaceful
- 4/5
Nothing you can do the traffic was very noisy Friday other that that was very peaceful
- 2/5
Non smoking room smelled like smoke. Mattress sagging and 10 years past its service life, front window couldn’t be locked so anyone could climb through while I was gone, “breakfast”consisted of small box of cereal n apple sauce cups. Never again
- 2/5
Non smoking room smelled like smoke. Mattress sagging and 10 years past its service life, front window couldn’t be locked so anyone could climb through while I was gone, “breakfast”consisted of small box of cereal n apple sauce cups. Never again
- 2/5
My stay was great till the manager came trying to kick down my door because I was a little late at check out because I was going to pay for another night but I still stayed then I had a guest that he constantly harassed because she got locked out of room so he told me my girl leaves or we both leave he said he would refund me and give me back my deposit if I left before 11am so I did but he refused to give me a refund or deposit back because the housekeeping supposedly found foil in my trash and said I was smoking in there but my room didn't even smell like smoke plus I don't do drugs, so he kept my deposit and my refund and he was very unprofessional about the whole situation I will never stay there again and I recommend no one else does
- 2/5
My stay was great till the manager came trying to kick down my door because I was a little late at check out because I was going to pay for another night but I still stayed then I had a guest that he constantly harassed because she got locked out of room so he told me my girl leaves or we both leave he said he would refund me and give me back my deposit if I left before 11am so I did but he refused to give me a refund or deposit back because the housekeeping supposedly found foil in my trash and said I was smoking in there but my room didn't even smell like smoke plus I don't do drugs, so he kept my deposit and my refund and he was very unprofessional about the whole situation I will never stay there again and I recommend no one else does
- 3/5
Room was clean. Bed was comfortable. But lots of noise outside. Plus the non-smoking room smelled strongly of smoke. Was an okay place to stay but next time I'm in town I'll spend a little more money for somewhere nicer
- 3/5
Room was clean. Bed was comfortable. But lots of noise outside. Plus the non-smoking room smelled strongly of smoke. Was an okay place to stay but next time I'm in town I'll spend a little more money for somewhere nicer
- 2/5
The main reason I chose this facility was because it advertised a pool & hot tub & breakfast. The pool & hot tub are both closed and the breakfast is a continental breakfast. Unrelated, my tv turns on and no channels appear...something should've been offered for the pool/hot tub being closed yet the website and hotel sites clearly show these as available.
- 2/5
The main reason I chose this facility was because it advertised a pool & hot tub & breakfast. The pool & hot tub are both closed and the breakfast is a continental breakfast. Unrelated, my tv turns on and no channels appear...something should've been offered for the pool/hot tub being closed yet the website and hotel sites clearly show these as available.
- 5/5
No comment
- 5/5
No comment
- 1/5
I paid for a three nights day barely got a day and a half never bothered anybody didn't even come out just to say I didn't even say and then lady comes back saying okay no problem and comes back 10 minutes later see my manager wants to meet it in the room today and then 10 minutes after that man you can't be here you have to leave now so essentially it was ripped off completely tired penniles in truck on the other side of town and I was supposed to be there to rest and got nothing of the sword horse experience ever and dishonest non-professional people the old man I didn't get his name and bald headed man was the owner or manager so called and the Mexican lady the white guy that works at night awesome dude totally 100 we did definitely deal with him again if I did but all the other ones are scumbags
- 1/5
I paid for a three nights day barely got a day and a half never bothered anybody didn't even come out just to say I didn't even say and then lady comes back saying okay no problem and comes back 10 minutes later see my manager wants to meet it in the room today and then 10 minutes after that man you can't be here you have to leave now so essentially it was ripped off completely tired penniles in truck on the other side of town and I was supposed to be there to rest and got nothing of the sword horse experience ever and dishonest non-professional people the old man I didn't get his name and bald headed man was the owner or manager so called and the Mexican lady the white guy that works at night awesome dude totally 100 we did definitely deal with him again if I did but all the other ones are scumbags
- 3/5
In the room, there were lightbulbs missing. The microwave and refrigerator were old and obviously well-used. The microwave plate did not rotate. There was not a room coffee maker. Pods were provided to place in a paper cup of hot water, which was unsatisfactory.
- 3/5
In the room, there were lightbulbs missing. The microwave and refrigerator were old and obviously well-used. The microwave plate did not rotate. There was not a room coffee maker. Pods were provided to place in a paper cup of hot water, which was unsatisfactory.
- 4/5
It's a nice clean place and the people are respectful
- 4/5
It's a nice clean place and the people are respectful
- 3/5
The Directv did not work. The shelf next to the sink is very worn it wouldn’t take much to refurbish. Was very disappointed that Waffle House was closed for refurbishing but that is not the motels fault. I do like coming there because of Waffle House and reasonable pricing.
- 3/5
The Directv did not work. The shelf next to the sink is very worn it wouldn’t take much to refurbish. Was very disappointed that Waffle House was closed for refurbishing but that is not the motels fault. I do like coming there because of Waffle House and reasonable pricing.
- 4/5
Cracked sink, and used washcloth left in bathroom, otherwise it was good
- 4/5
Cracked sink, and used washcloth left in bathroom, otherwise it was good
- 2/5
Front desk Was very rude the breakfast that the claim to have is very old cool.Apparently they're having problems very disappointed
- 2/5
Front desk Was very rude the breakfast that the claim to have is very old cool.Apparently they're having problems very disappointed
- 1/5
There were roaches coming out of the woodwork, GROSS GROSS GROSS...I was sitting at the desk and the roaches crawled on me. I am poor so I had to go fairly inexpensive, next time I will not go so cheap! They said they will reimburse me 2 nights when I stayed there a night the whole time Hebei Geebee cuz the roaches were everywhere...This is so gross I cannot believe the hotel lets this happen. I will eb disputing this with my bank.
- 1/5
There were roaches coming out of the woodwork, GROSS GROSS GROSS...I was sitting at the desk and the roaches crawled on me. I am poor so I had to go fairly inexpensive, next time I will not go so cheap! They said they will reimburse me 2 nights when I stayed there a night the whole time Hebei Geebee cuz the roaches were everywhere...This is so gross I cannot believe the hotel lets this happen. I will eb disputing this with my bank.
- 3/5
The room was improved from last time i stayed at this property. However breakfast options declined. Not the typical Super 8 breakfast. Lot less.
- 3/5
The room was improved from last time i stayed at this property. However breakfast options declined. Not the typical Super 8 breakfast. Lot less.
- 3/5
Kinda sketchy neighborhood. Unsavory locals. Noisy. Breakfast at 7am was way too late. 6am to 9am should be standard. Room was ok. Not dirty but def not more than 3 stars.
- 3/5
Kinda sketchy neighborhood. Unsavory locals. Noisy. Breakfast at 7am was way too late. 6am to 9am should be standard. Room was ok. Not dirty but def not more than 3 stars.
- 2/5
Old, dirty floors, had to ask for clean towels, no telephone or clock.
- 2/5
Old, dirty floors, had to ask for clean towels, no telephone or clock.
- 1/5
never again
- 1/5
never again
- 2/5
While the property was quite convenient to the areas I needed to get to, and while clean, it is very run down and could use some maintenance work. The hairdryer almost caught fire, we had to screw down the door sill as the screws were up which prevented the door from opening smoothly, the toilet seat was unattached on one side, the bathroom door veneer was peeling.
- 2/5
While the property was quite convenient to the areas I needed to get to, and while clean, it is very run down and could use some maintenance work. The hairdryer almost caught fire, we had to screw down the door sill as the screws were up which prevented the door from opening smoothly, the toilet seat was unattached on one side, the bathroom door veneer was peeling.
- 3/5
The people in charge were responsive and kind. Unfortunately, this facility is run down.
- 3/5
The people in charge were responsive and kind. Unfortunately, this facility is run down.
- 3/5
We were in Tucson for the gem show, so motel’s location and prices were good. Room was comfortable, especially good were the beds and shower. Floor was dirty and there was lots of outside and late night noise. Probably not a good choice for family with kids.
- 3/5
We were in Tucson for the gem show, so motel’s location and prices were good. Room was comfortable, especially good were the beds and shower. Floor was dirty and there was lots of outside and late night noise. Probably not a good choice for family with kids.
- 5/5
They had a pool and a jacuzzi but the gate was locked with a padlock and the desk agent wouldn’t open it.
- 5/5
They had a pool and a jacuzzi but the gate was locked with a padlock and the desk agent wouldn’t open it.
- 2/5
My wife refused to stay the night after she saw the room. It was dark and dreary and very run down. Buttons are missing on the heater, bathtub had tape all over it (not sure why), wife said she saw stains on the linen. Ultimately she couldn't stomach staying the night so we just left and pushed forward to get home without a night's rest. We lost our money and will just chalk this up to lessons learned.
- 2/5
My wife refused to stay the night after she saw the room. It was dark and dreary and very run down. Buttons are missing on the heater, bathtub had tape all over it (not sure why), wife said she saw stains on the linen. Ultimately she couldn't stomach staying the night so we just left and pushed forward to get home without a night's rest. We lost our money and will just chalk this up to lessons learned.
- 3/5
Property felt a bit old but rooms in good repair. Not the best part of town.
- 3/5
Property felt a bit old but rooms in good repair. Not the best part of town.
- 4/5
Our stay was very short as we were coming up from Mexico on our way up to northern CA. We arrived late and front desk person seemed highly stressed and a bit grumpy. The room condition for our needs was just fine.
- 4/5
Our stay was very short as we were coming up from Mexico on our way up to northern CA. We arrived late and front desk person seemed highly stressed and a bit grumpy. The room condition for our needs was just fine.
- 5/5
Very friendly staff
- 5/5
Very friendly staff
- 5/5
We came to Tucson for a concert. The hotel was close to the arena. Breakfast was perfect in the lobby.
- 5/5
We came to Tucson for a concert. The hotel was close to the arena. Breakfast was perfect in the lobby.
- 2/5
Mattress & pillows ok
- 2/5
Mattress & pillows ok
- 2/5
Front desk lady was stressed and shaking and very aggressive. She wasn’t understanding or willing to explain to other patrons how to rectify a situation. We were to afraid to even try to by chips from her because she was already scolding us because she’s “been going 24/7” I’m traveling with my kids and fiancé. Took nearly 45 minutes to check in after giving her our ids. We were placed in the back where homeless individuals were rummaging through the trash. The windows didn’t lock and the faucet was about to pop off the counter. They only provide a small bathroom trash. This is not a family friendly space at all. We traveled from Longview texas heading to California for a funeral. We will not be staying here on our return trip. Paid over $100 for the room plus $50 deposit. Not worth the money.
- 2/5
Front desk lady was stressed and shaking and very aggressive. She wasn’t understanding or willing to explain to other patrons how to rectify a situation. We were to afraid to even try to by chips from her because she was already scolding us because she’s “been going 24/7” I’m traveling with my kids and fiancé. Took nearly 45 minutes to check in after giving her our ids. We were placed in the back where homeless individuals were rummaging through the trash. The windows didn’t lock and the faucet was about to pop off the counter. They only provide a small bathroom trash. This is not a family friendly space at all. We traveled from Longview texas heading to California for a funeral. We will not be staying here on our return trip. Paid over $100 for the room plus $50 deposit. Not worth the money.
- 2/5
Dirty, noisy, smoky, in need of repairs & maintenance (doors, hooks, nails sticking out of walls, toilets not attached properly) and room next to us engaging in illegal activities. Would not stay there again
- 2/5
Dirty, noisy, smoky, in need of repairs & maintenance (doors, hooks, nails sticking out of walls, toilets not attached properly) and room next to us engaging in illegal activities. Would not stay there again
- 2/5
Front desk administrator was so helpful. Changed room as there was a strong odour of smoke. New room had no hangers and was missing furniture. The administrator found a chair for us.
- 2/5
Front desk administrator was so helpful. Changed room as there was a strong odour of smoke. New room had no hangers and was missing furniture. The administrator found a chair for us.
- 3/5
Obwas at this place about mine months prior. Had sone facility issues. Told renovstipns were still underway. This time smoke detector battery ststted chirping in middle of night. Fromt door was difficult to open. AC controls had no markings of any kind you had to take a guess what you turned on. And breakfast was mot the mormal Super 8 variety. Very limited.
- 3/5
Obwas at this place about mine months prior. Had sone facility issues. Told renovstipns were still underway. This time smoke detector battery ststted chirping in middle of night. Fromt door was difficult to open. AC controls had no markings of any kind you had to take a guess what you turned on. And breakfast was mot the mormal Super 8 variety. Very limited.
- 2/5
The air conditioner in the room went up and down no matter what you set it at. The bathroom door wouldnt shut. There were no vending machines for water or drinks. The hot tub bubbles didnt work.
- 2/5
The air conditioner in the room went up and down no matter what you set it at. The bathroom door wouldnt shut. There were no vending machines for water or drinks. The hot tub bubbles didnt work.
- 5/5
very nice empoyess
- 5/5
very nice empoyess
- 1/5
It's not fair that you can not call and speak with a real rep I am not computer savvy and I tried to cancel but it did not cancel the place was unsafe and drug infested I sleep in my car I just gave the company money I most likely won't ever use the service again thanks for putting my life in danger
- 1/5
It's not fair that you can not call and speak with a real rep I am not computer savvy and I tried to cancel but it did not cancel the place was unsafe and drug infested I sleep in my car I just gave the company money I most likely won't ever use the service again thanks for putting my life in danger
- 2/5
First off it is not downtown by/at the convention center. It was gross and dingy. The sink leaked. The shower handle spun backwards. You could see the daylight come in around the entire door. The light and fan in the bathroom was full of bugs and dust. The parking area is not secure.
- 2/5
First off it is not downtown by/at the convention center. It was gross and dingy. The sink leaked. The shower handle spun backwards. You could see the daylight come in around the entire door. The light and fan in the bathroom was full of bugs and dust. The parking area is not secure.
- 1/5
Worst hotel ive ever been in. The property was disgusting, the tv didn't work in the 2 rooms they moved us. The continental breakfast was toast and cereal. It was a joke
- 1/5
Worst hotel ive ever been in. The property was disgusting, the tv didn't work in the 2 rooms they moved us. The continental breakfast was toast and cereal. It was a joke
- 1/5
Awful- will never stay again. People using crack pipes in the parking lot, employees live in rooms at the hotel, people throwing up over the balcony at 2pm in the afternoon on a Sunday. Loud demolition at property next door that starts at 8am. Must leave a 50 dollar cash deposit to stay. Our first room was non-smoking but smelled like smoke-- smoke detector was missing and when I moved the chair's footstool there was cigarette butts on the floor. The TV had words carved into it and a big burn mark. Dirt smears on the floor and shower AND YELLOW STAINS ON THE SHEETS! We moved rooms and it was much cleaner. The "breakfast" is a package of muffins or toast and it ends at 9am. We didn't dare leave anything in our car at night and when we would leave the hotel during the day, we took all of our stuff with us from the hotel room.
- 1/5
Awful- will never stay again. People using crack pipes in the parking lot, employees live in rooms at the hotel, people throwing up over the balcony at 2pm in the afternoon on a Sunday. Loud demolition at property next door that starts at 8am. Must leave a 50 dollar cash deposit to stay. Our first room was non-smoking but smelled like smoke-- smoke detector was missing and when I moved the chair's footstool there was cigarette butts on the floor. The TV had words carved into it and a big burn mark. Dirt smears on the floor and shower AND YELLOW STAINS ON THE SHEETS! We moved rooms and it was much cleaner. The "breakfast" is a package of muffins or toast and it ends at 9am. We didn't dare leave anything in our car at night and when we would leave the hotel during the day, we took all of our stuff with us from the hotel room.
- 5/5
Everything was very great
- 5/5
Everything was very great
- 1/5
You have to give them a $50 CASH deposit. Breakfast is cereal and bread. The milk container was empty. I wish, wish, wish I could cancel but expedia couldn't do anything and the super 8 just moved us to a slightly better room. The hotel is so sketchy that we loaded all our stuff back into our car everyday as opposed to leaving it in the room. Will NEVER stay here again.
- 1/5
You have to give them a $50 CASH deposit. Breakfast is cereal and bread. The milk container was empty. I wish, wish, wish I could cancel but expedia couldn't do anything and the super 8 just moved us to a slightly better room. The hotel is so sketchy that we loaded all our stuff back into our car everyday as opposed to leaving it in the room. Will NEVER stay here again.
- 5/5
Good value, nice clerk
- 5/5
Good value, nice clerk
- 5/5
The bed was comfortable
- 5/5
The bed was comfortable
- 4/5
The stay was pleasing they were redecorating so parking was limited could not park near room. The staff was nice and the room was clean. The building is old so you can see the wear and tear on the walls so i am sure that is one of the reasons for the redecorating. The breakfast was muffins cereal toast the coffee was good and strong but if you need a full meal the waffle house is next door which is convenient. I also added an additional day to my stay due to the great customer service.
- 4/5
The stay was pleasing they were redecorating so parking was limited could not park near room. The staff was nice and the room was clean. The building is old so you can see the wear and tear on the walls so i am sure that is one of the reasons for the redecorating. The breakfast was muffins cereal toast the coffee was good and strong but if you need a full meal the waffle house is next door which is convenient. I also added an additional day to my stay due to the great customer service.
- 1/5
Disliked horrible beds, no lights working, A/C not working. When asked for wifi password was told to look at the key holder. Plus side, newer carpet and furniture.
- 1/5
Disliked horrible beds, no lights working, A/C not working. When asked for wifi password was told to look at the key holder. Plus side, newer carpet and furniture.
- 4/5
There was an unexpected 50 dollar deposit per room at check in. I haven't received it back yet. I will contact the property about it. The rooms all smelled like cigarets but other wise clean. Room 103 is right next to the washer and dryer, and they are available to use 24hours a day so it can be bother some in the middle of the night.
- 4/5
There was an unexpected 50 dollar deposit per room at check in. I haven't received it back yet. I will contact the property about it. The rooms all smelled like cigarets but other wise clean. Room 103 is right next to the washer and dryer, and they are available to use 24hours a day so it can be bother some in the middle of the night.
- 4/5
downstairs room was granted so my mom was not having to walk upstairs. thank you.
- 4/5
downstairs room was granted so my mom was not having to walk upstairs. thank you.
- 1/5
Front desk clerk couldn't find my reservation and attempted to overcharge me, then insisted I was at the wrong location, and add a extra fees that were never mentioned. After a 30 minute delay, when I finally got to the room; I was even more irritated because the air conditioning didn't work and more then half of the outlets. When I attempted to call the office multiple times but noone answered,and had to walk to office for maintenance but never showed up.
- 1/5
Front desk clerk couldn't find my reservation and attempted to overcharge me, then insisted I was at the wrong location, and add a extra fees that were never mentioned. After a 30 minute delay, when I finally got to the room; I was even more irritated because the air conditioning didn't work and more then half of the outlets. When I attempted to call the office multiple times but noone answered,and had to walk to office for maintenance but never showed up.
- 3/5
Very helpful staff. Clean beds but floor needed vacuuming and there was grime in corners. Chlorine overload in pool.
- 3/5
Very helpful staff. Clean beds but floor needed vacuuming and there was grime in corners. Chlorine overload in pool.
- 4/5
It was quite for where it is located.
- 4/5
It was quite for where it is located.
- 4/5
i need these to be taken care off please thanks gary
- 4/5
i need these to be taken care off please thanks gary
- 3/5
You get what you pay for but the sheets were clean. The bathroom reeked of cigarette smoke. The towels were thin. The room had a strong perfumy smell--probably to hide additional smoke smell. The sheets were clean and it was a safe place to spend a single night--I would not want to spend any more time there.
- 3/5
You get what you pay for but the sheets were clean. The bathroom reeked of cigarette smoke. The towels were thin. The room had a strong perfumy smell--probably to hide additional smoke smell. The sheets were clean and it was a safe place to spend a single night--I would not want to spend any more time there.
- 2/5
We stay in hotels 20 - 30 times a year. This place is in the top 2 worst we've eve been.. You've been warned...
- 2/5
We stay in hotels 20 - 30 times a year. This place is in the top 2 worst we've eve been.. You've been warned...
- 3/5
- 3/5
- 3/5
The room was adequate. The lady at the front desk was lovely.
- 3/5
The room was adequate. The lady at the front desk was lovely.
- 2/5
Damaged walls and lights in our room were not as expected. Several people were hanging out between their rooms and the parking lot.
- 2/5
Damaged walls and lights in our room were not as expected. Several people were hanging out between their rooms and the parking lot.
- 3/5
The room needs updating, but it was clean. The bedding did not fit the king bed, which was annoying. The staff were friendly and very helpful. The breakfast was ok, but I was hoping for more selections.
- 3/5
The room needs updating, but it was clean. The bedding did not fit the king bed, which was annoying. The staff were friendly and very helpful. The breakfast was ok, but I was hoping for more selections.
- 3/5
It was ok. Staff was helpful regarding parking. We had a camper and trailer and they willingly accommodated us. Bathroom and shower were great. The carpet was old and didn't seem clean, even though I'm sure the staff vacuumed and did the best they could. Location was convenient to the Convention Center.
- 3/5
It was ok. Staff was helpful regarding parking. We had a camper and trailer and they willingly accommodated us. Bathroom and shower were great. The carpet was old and didn't seem clean, even though I'm sure the staff vacuumed and did the best they could. Location was convenient to the Convention Center.
- 5/5
The place was dirty and very run-down. Walls needed patching and paint. Carpets were blackened with dirt and over-use. Check-in was overly long due to non-working printers and other devices. There were little unidentifiable bugs in the bathroom. Gave us an wifi password but there were NO networks available. Reserved queen bed or 2 beds and got very tiny double bed.
- 2/5
Sketchy area, didn't feel safe
- 1/5
I would say that if you are a motorcycle traveler and in need of a place to stay for the night. DONT. This is truly a horrible location, hotel pics dont really depict the actual over look and condition. If you value your bike and anything attached to it I am pretty sure it would not be around by the time you woke up. Not a great area, drunks, and homeless people rucking around etc. Lets put it this way I would not allow my daughter to stay here at all. Just decided to bit the bullet and go get another hotel.
- 3/5
Room was not cleaned properly. Carpet and bathroom floors needed to be washed.. Furniture needed to be shampooed. Desk chair fell to bottom height when sat on. Faucet had previously been repaired was too hard to operate and leaked on the counter every time it was used. The inner layers of all the lamp shades were deteriorated and shredding apart.
- 3/5
Towels are old.
- 4/5
The staff was very nice. The room was good, Don't judge the room by the entry door. Overall experience was very good
- 1/5
The tv doesn’t work for the 5 days I stayed and the fridge too! The technician said he can’t solve the problem and the front desk said there’s nothing they can do for me.
- 4/5
Fine for one night. Would probably stay there again.
- 1/5
Very dirty, tv did not work.
- 5/5
The carpet in the room was filthy. The bed was good. The staff was good.
- 1/5
Run down
- 1/5
Found live roaches in our room, room stunk like sewer. A lot of scary activity throughout the night hours!! Checked out next morning. I do not recommend the hotel for anyone!!
- 2/5
Well, there's a lot of negitives to mention, & I'm usually easily satisfied. But here's the list: TV never would come online, 1/2 of the electric outlets did not work, bathroom door would not shut & the hinges creaked very loudly, the beds were way too soft, only one trash can in the bathroom, & none in the main room, & finally the bathroom sink was completely crack.
- 2/5
The property is old and lacks an elevator. The carpet in my room needed cleaning.
- 4/5
Staff was friendly.
- 4/5
Only negative was taking a $50 deposit on pre-paid stays.