Holiday Inn Express & Suites Tucson by IHG

Stayed here just for a night. Hotel is in good shape, room was nice and comfortable and breakfast at Holiday Inn Express is always pretty spot on. Only a couple hiccups I wasn't too impressed with. First was the pull out bed had no sheets on it and there was none in the room. The reservation showed we had 6 people staying there, so either having the bed made up or at least sheets in the room would have been nice. By the time we figured it out, it was late and I had to walk to the office to find someone to get some extra sheets and we had to make the bed while kids were trying to go to sleep. The next issue was that there were no pool towels out at the pool. Kids were already in and swimming before we realized there were no towels, one of the other guests said they just took towels from the gym, but there was none in there either. So had to go to the front desk again to ask for towels as well. We swam once at night and again in the morning and there were no towels either time. So other than just being a little more proactive in keeping things stocked, it was a pretty good stay overall. I'd be fine staying here again.

Thanks Benito

The bed and pillows were super comfy and the room felt spacious. Staff was friendly. Breakfast was basic and tasty. This was a good location between Saguaro NP East and Saguaro NP West. When we pointed out an issue with cleanliness, the staff called it unacceptable and took immediate steps to resolve the issue.

We would stay again. Great staff and room was fine. The breakfast was geared for little kids. Sugar yogurt, instant oatmeal, etc. No hot breakfast like eggs waffles etc.

Clean - friendly and helpful staff- wonderful breakfast! Oatmeal was mot mushy!! It was delicious. Breakfast staff very attentive-cleaned the tables and replenished food and drinks throughout the breakfast time. The bed and pillows were remarkably comfortable. Thank you- will come again Liked everything

Checked into a room that was not cleaned. Given another room. Stayed 2 days room keys were not working the 2nd day and had to get it rekeyed. No one a desk to get it rekeyed. Stood around until someone showed up. Not up other Hilton standards.

Everything was excellent !!!

Our stay was pleasant. The room was clean and breakfast was good.

Very nice!

Staff was kind and helpful. rooms was outstanding. Hotel was exceptionally clean.

The rooms bathroom had a problem with the hand held shower attachment. It didn’t work at all. The staff tried to fix it but it still wouldn’t work. They did give us an option to change our room to another floor but we decided to stay since we had only one day left. The breakfast buffet was outstanding.

Shade on only window could only be operated with a remote control, which was missing. So no natural light. But, since window was in direct sun much of day, not a huge deal.

Shade on only window could only be operated with a remote control, which was missing. So no natural light. But, since window was in direct sun much of day, not a huge deal.

The staff were friendly. The breakfast was good. Where do I start? The air didn't work in our first room. They got us a smaller room. The air still wasn't great. The pool had no outdoor light. It seemed run down. The bedding had a bad smell in the second room like smoke.

The staff were friendly. The breakfast was good. Where do I start? The air didn't work in our first room. They got us a smaller room. The air still wasn't great. The pool had no outdoor light. It seemed run down. The bedding had a bad smell in the second room like smoke.

nothing

Breakfast was the best and the person working the breakfast Brandie? was super clean and efficient. nothing

Room cold, clean and confortable, staff courtesy and affable, breahfast good but was better the last menu

He had a great location Breakfast was excellent every day. Stayed there three nights.

He had a great location Breakfast was excellent every day. Stayed there three nights.

Really good customer service Easy check in and check out Breakfast was good I found hairs on the bathroom sink and floor by the tub

We spent the night and slept like a baby. We were traveling from Texas and it felt good to sleep in a comfy bed

Excellent breakfast with many options to choose from. Everything was fresh and tasted good. Staff very friendly. No newspapers but that's how it is at all motels anymore.

Excellent breakfast with many options to choose from. Everything was fresh and tasted good. Staff very friendly. No newspapers but that's how it is at all motels anymore.

Clean hotel, good location

Our stay overall was very nice, the staff was very friendly and helpful. However, I started noticing, hours after check out, that I had been bitten by bedbugs in almost all my body (I slept in the sofa bed), so maybe this is something that should be looked into. (We were staying at room 113).

Very good

Great stay!

Exceptional

Superb

The breakfast was amazing

Very good

The room was clean spacious. The breakfast options were very good and the staff is friendly. I do plan on returning.

Had a bad experience with noise in adjacent rooms & had to change rooms in the middle of the night. Lost some personal items in the process. Staff was very helpful.

unfriendly staff at recption

Location They didn't provide water, pool water was too cold and the Jacuzzi did not work.

They didn't provide water, pool water was too cold and the Jacuzzi did not work.

Great cu

Huge, comfortable room, great breakfast and friendly staff.

Had a great breakfast and very clean

Had a great breakfast and very clean

Great price and location You ask too many questions

Very clean and great staff Nothing

Very clean and great staff Nothing

Beds were great, rooms were huge, breakfast was the best complimentary ive had. The staff was amazing and my room was already cooled when we arrived. Front desk also let me check out a little late. I will definitely be staying here again

Beds were great, rooms were huge, breakfast was the best complimentary ive had. The staff was amazing and my room was already cooled when we arrived. Front desk also let me check out a little late. I will definitely be staying here again

It was a goos stay

Good

Kind staff, clean, felt safe, good breakfast

Everything was great

Nice stay, good folks, great location.

Room was clean, sofa bed cushion was HORRIBLE!!! Looked toasted and dirty and even red stains in it. Do not rely on rooms with sofa bed for any sort of comfort.

It was a quick check in and convenient location

The “heated “ pool was very cold and the weather was hot while we were there. Also, it was closed a couple days while we were there. No reason given. No umbrellas around pool to provide shade.

Great breakfast!!

Room was clean. Breakfast was excellent.

Very nice staff

Very nice staff

The location of the hotel was near by an event that I attended, this is the reason why I reserved a room at this hotel. The staff were quite helpful and friendly. I could tell that house keeping did not wipe down the counters as there was hair strands on the bathroom counter and pieces of paper on the floor. There was also an odor in the room. There were homeless people hanging around the hotel which was uncomfortable and didn't feel safe.

Exceptional

Friendly staff, clean rooms, great breakfast!

Friendly staff, clean rooms, great breakfast!

I had canceled my reservation 80 hours before and still had to pay 130 bullshit

Nice

Nice

Great place

Great place

The room was very cold and the thermostat did not work. Also, the darkening window shade did not work, there was no remote, so we had to call the desk clerk to put it down manually.

The room was very cold and the thermostat did not work. Also, the darkening window shade did not work, there was no remote, so we had to call the desk clerk to put it down manually.

The stay itself was fine but I had an unpleasant experience trying to obtain a copy of my receipt after my stay. I called the hotel and was told it would be sent to my email, but I never received it. I had to follow up multiple times with no response. This lack of communication and support was disappointing and inconvenient, especially since I needed the receipt for reimbursement purposes.

The stay itself was fine but I had an unpleasant experience trying to obtain a copy of my receipt after my stay. I called the hotel and was told it would be sent to my email, but I never received it. I had to follow up multiple times with no response. This lack of communication and support was disappointing and inconvenient, especially since I needed the receipt for reimbursement purposes.

Clean and spacious Nothing.

Breakfast

The air conditioner didn’t work correctly, unable to regulate the temperature

Amazing breakfast and friendly employees N/A

The breakfast was good The tv in one of our rooms did not work

Breakfast needs regular sausage.

We have stayed at this particular Holiday Inn Express a few times and we really enjoy it. We like the breakfast, and the staff is always very nice and accommodating. Nothing major. We could have used a second chair in the room. I've stayed at other Holiday Inns and there is always only one chair in the room. A little inconvenient when there are two of us staying in the same room. One gets the chair, and the other gets to sit on the corner of the bed.

Super friendly, welcoming staff & went out of her way to support my request. Very clean & friendly breakfast staff as well… Give you a 10!! Rating Location but it was safe. Just homeless people was near by walking around

The breakfast was great and also the size of the room. The only thing I would say is that the mattresses were uncomfortable, they are too used and they were making noises every time you would move. Also the mattress for the sofa bed was really bad.

The pool was unheated and dirty. The hot tub jets were not functional. The room had a number of small issues, including the faucet for the tub dripping constantly and the sink not draining. This hotel needs some serious maintenance. Luckily, breakfast was good, if repetitive.

The pool was unheated and dirty. The hot tub jets were not functional. The room had a number of small issues, including the faucet for the tub dripping constantly and the sink not draining. This hotel needs some serious maintenance. Luckily, breakfast was good, if repetitive.

The weird shower head set up

the cheese omelets were strangely delicious. everyone mentions the 'heated pool'. you can look over the partial height wall at the pool and spa equipment. THERE IS NO POOL HEATER. Hilarious. it was frigid. my son and i took turns seeing who could stay in the pool the longest. i made it i 3 minutes but then had to go to the hospital.

the cheese omelets were strangely delicious. everyone mentions the 'heated pool'. you can look over the partial height wall at the pool and spa equipment. THERE IS NO POOL HEATER. Hilarious. it was frigid. my son and i took turns seeing who could stay in the pool the longest. i made it i 3 minutes but then had to go to the hospital.

The fridge and AC in our room was not working to well. When I notified the front desk the lady really didn't seem to care. I called the next morning and went back down to the desk and they said there's nothing that could be done. That was the only issue we had the room was very warm, couldn't get it to cool down.

It’s dated and in a not so good part of town

It’s dated and in a not so good part of town

Room was nice.

Room was nice.

Everything

Everything

Everything was well kept and the property so clean and well maintained. The breakfast offered a lot of variety and the coffee was exceptional quality. Grounded and brewed on the spot.

Everything was well kept and the property so clean and well maintained. The breakfast offered a lot of variety and the coffee was exceptional quality. Grounded and brewed on the spot.

Fast check in. Room clean

Fast check in. Room clean

Bathroom slightly run down. Also, bathroom was handicap friendly which we did not desire because we are tall. I did try to avoid during booking according to explanation of room amenities but was unable to avoid. Everything else was adequate. Thank you

Bathroom slightly run down. Also, bathroom was handicap friendly which we did not desire because we are tall. I did try to avoid during booking according to explanation of room amenities but was unable to avoid. Everything else was adequate. Thank you

Yea

Yea

The room was decent, well layed out and spacious for two people. The faucet was crazy loose when we got there (room 233), my husband tightened it to keep it functional. The light switch for the bathroom needs attention, when you turn it on it wouldn't turn the light on unless you wiggled it. Obviously there is a loose connection somewhere. This hotel was literally the only place I've ever stayed where the AC actually went lower than what it was set at (a good thing!). Towels were pretty rough but there were enough of them. There was no big towel rack and that go old quick.

The room was decent, well layed out and spacious for two people. The faucet was crazy loose when we got there (room 233), my husband tightened it to keep it functional. The light switch for the bathroom needs attention, when you turn it on it wouldn't turn the light on unless you wiggled it. Obviously there is a loose connection somewhere. This hotel was literally the only place I've ever stayed where the AC actually went lower than what it was set at (a good thing!). Towels were pretty rough but there were enough of them. There was no big towel rack and that go old quick.

Clean room. Good breakfast.

Clean room. Good breakfast.

Great place. Would stay there again. Room, service and the breakfast were top notch.

Great place. Would stay there again. Room, service and the breakfast were top notch.

Clean

Clean

The negative aspect is the lack of parking in a lighted area and no security on site . Very good stay!

The negative aspect is the lack of parking in a lighted area and no security on site . Very good stay!

Very good breakfast. Room was very clean. Only improvement would be sheets and towels for all the registered number of adults and children.

Very good breakfast. Room was very clean. Only improvement would be sheets and towels for all the registered number of adults and children.

Room was clean, bed was comfortable and breakfast was great!

Room was clean, bed was comfortable and breakfast was great!

Good place to stay that is close to the interstate. Somewhat difficult to leave location due to lack of a stoplight and heavy traffic on the street you need to use to exit the property. Very good breakfast and staff managing it.

Good place to stay that is close to the interstate. Somewhat difficult to leave location due to lack of a stoplight and heavy traffic on the street you need to use to exit the property. Very good breakfast and staff managing it.

Everything was great, although there was no designated pet relief grass or turf for our service dog.

Everything was great, although there was no designated pet relief grass or turf for our service dog.

Breakfast was great; room assigned was excellent.

Breakfast was great; room assigned was excellent.

Nice staff, good room

Nice staff, good room

Exceptionally clean

Exceptionally clean

The staff was friendly and helpful. The room was clean but the automated drapes failed to function leaving me and my wife visible to outside viewing. They offered to move us upstairs to another room but we had already unpacked and settled. This was very, very inconvenient.

The staff was friendly and helpful. The room was clean but the automated drapes failed to function leaving me and my wife visible to outside viewing. They offered to move us upstairs to another room but we had already unpacked and settled. This was very, very inconvenient.

Very clean room and good customer service

Very clean room and good customer service

Clean and comfortable. Breakfast was great.

Clean and comfortable. Breakfast was great.

The most comfortable bed in a very long time

The most comfortable bed in a very long time

I would stay again.

I would stay again.

Door really hard to open....shower not well kept

Door really hard to open....shower not well kept

For people with pet allergies, this is very important. When we walked in the room it actually smelled clean, and it was. All staff were, especially the two ladies working the breakfast area. The food was fantastic also. We will be staying here next time we need a room in Tucson.

For people with pet allergies, this is very important. When we walked in the room it actually smelled clean, and it was. All staff were, especially the two ladies working the breakfast area. The food was fantastic also. We will be staying here next time we need a room in Tucson.

Nothing to really say

Nothing to really say

Super clean!

Super clean!

Very comfortable. Nice staff, great bed, great breakfast

Very comfortable. Nice staff, great bed, great breakfast

We arrived after 9pm and we were the only ones checking in. But the staff came right away and checked us in. I thought it was weird he wasn’t there at first… but I later noticed that he made regular patrols around the building and within the parking lot because he said in recent years there’s been more homeless people on the streets nearby. I was impressed with how he worked diligently to make sure our cars were not broken into etc. My auntie forgot her toothbrush and we asked for a spare and received it right away at the front desk. The rooms are neat and look more spacious in person. Loved the breakfast and appreciated the staff named Brandi’s attention to detail of refilling the foods right away and keeping the area clean! Shout out to her and the man who worked front desk on June 25, 2025! Thanks for good customer service!!

We arrived after 9pm and we were the only ones checking in. But the staff came right away and checked us in. I thought it was weird he wasn’t there at first… but I later noticed that he made regular patrols around the building and within the parking lot because he said in recent years there’s been more homeless people on the streets nearby. I was impressed with how he worked diligently to make sure our cars were not broken into etc. My auntie forgot her toothbrush and we asked for a spare and received it right away at the front desk. The rooms are neat and look more spacious in person. Loved the breakfast and appreciated the staff named Brandi’s attention to detail of refilling the foods right away and keeping the area clean! Shout out to her and the man who worked front desk on June 25, 2025! Thanks for good customer service!!

AC didn’t work in our room but they was quick to get us to a room that had AC that’s was excellent and we loved the pool and breakfast we’ll be back again.

AC didn’t work in our room but they was quick to get us to a room that had AC that’s was excellent and we loved the pool and breakfast we’ll be back again.

Super clean place and the employees are really nice and helpful.

Super clean place and the employees are really nice and helpful.

Loved the hotel. Friendly staff close to stores and restaurants and freeway. Nice room, comfy bed and just loved the room overall

Loved the hotel. Friendly staff close to stores and restaurants and freeway. Nice room, comfy bed and just loved the room overall

Very clean and respectful

Very clean and respectful

The registration staff were very friendly and helpful on both check-in and check-out. Our room was clean and spacious. The beds were comfy. The breakfast area was clean and well-attended, with lots of options for a typical HIE free breakfast (though we were disappointed at not having a waffle maker.) We used both the laundry and the pool area, and found both to be in good order. The grounds around the back side of the hotel behind the pool are a little scruffy, but not problematic. Overall, it’s a great place for an overnight stay on our way through Tucson.

The registration staff were very friendly and helpful on both check-in and check-out. Our room was clean and spacious. The beds were comfy. The breakfast area was clean and well-attended, with lots of options for a typical HIE free breakfast (though we were disappointed at not having a waffle maker.) We used both the laundry and the pool area, and found both to be in good order. The grounds around the back side of the hotel behind the pool are a little scruffy, but not problematic. Overall, it’s a great place for an overnight stay on our way through Tucson.

Always very nice. Rooms are very spacious and air conditioning worked great

Always very nice. Rooms are very spacious and air conditioning worked great

Customer service, front desk, house cleaning and food service was all great. Everyone was kind, after 11 hours in the road, we were cranky and tired. Everybody was so nice & kind, it felt good

Customer service, front desk, house cleaning and food service was all great. Everyone was kind, after 11 hours in the road, we were cranky and tired. Everybody was so nice & kind, it felt good

The staff are always so nice and helpful!

The staff are always so nice and helpful!

Everything was as it should be.

Everything was as it should be.

The staff is wonderful and accommodating. An issue with their shower is that it was hard to adjust the water temperature. The shower water was either cold or very hot.

The staff is wonderful and accommodating. An issue with their shower is that it was hard to adjust the water temperature. The shower water was either cold or very hot.

Amazing breakfest!!!!

Amazing breakfest!!!!

I liked it was easy to check in and entering the suite. I didn't like the bathrub was to slippery.

I liked it was easy to check in and entering the suite. I didn't like the bathrub was to slippery.

Decent hotel. They have a nice pool and jacuzzi. The staff is very nice and they have a decent breakfast. Plenty of parking and right off the freeway. Waffle House across the street.

Decent hotel. They have a nice pool and jacuzzi. The staff is very nice and they have a decent breakfast. Plenty of parking and right off the freeway. Waffle House across the street.

Staff very nice...breakfast good...everything clean! Would stay there again

Staff very nice...breakfast good...everything clean! Would stay there again

Very quite and great breakfast

Very quite and great breakfast

We were in town for a 4 day visit with my daughter. I will start by saying you get what you pay for; however, my biggest complaint was that the first room they put us in didn’t have a working lock/door and broken AC. We notified the staff and they moved us the next day 2 doors down. The other room was okay, but the AC had a musty/mildew smell. The kicker was when a group of students came to the hotel and was placed on the floor above us. There was literal stomping and pounding on the walls. It got so bad others were banging on the walls the get them to quiet down. After about 30 minutes I called to the front office and they said to give the group time to settle. Another 30-45 minutes go by of loud noise and I called back. The front desk seemed bothered that I was asking her to ask them to be quiet. The noise was excessive after another 30 minutes the noise calmed down. I will say that the breakfast and cleaning staff were very nice. Going forward I will just pay a little more to stay somewhere nicer.

We were in town for a 4 day visit with my daughter. I will start by saying you get what you pay for; however, my biggest complaint was that the first room they put us in didn’t have a working lock/door and broken AC. We notified the staff and they moved us the next day 2 doors down. The other room was okay, but the AC had a musty/mildew smell. The kicker was when a group of students came to the hotel and was placed on the floor above us. There was literal stomping and pounding on the walls. It got so bad others were banging on the walls the get them to quiet down. After about 30 minutes I called to the front office and they said to give the group time to settle. Another 30-45 minutes go by of loud noise and I called back. The front desk seemed bothered that I was asking her to ask them to be quiet. The noise was excessive after another 30 minutes the noise calmed down. I will say that the breakfast and cleaning staff were very nice. Going forward I will just pay a little more to stay somewhere nicer.

Hotel should have emailed customers directly in advance that the pool was out of service so that we could make alternate arrangements. Being advised that it was noted on the website is absurd as many of us book thru 3rd party sites and never see the website anyways. To review the site after booking and enroute, would be highly unlikely for anyone to do.

Hotel should have emailed customers directly in advance that the pool was out of service so that we could make alternate arrangements. Being advised that it was noted on the website is absurd as many of us book thru 3rd party sites and never see the website anyways. To review the site after booking and enroute, would be highly unlikely for anyone to do.

Breakfast staff was outstanding!! Never had to wait for anything! Rooms were very clean. Staff very friendly. My only complaint is the elevator. The door sensors need adjusted. They would start to close and not open immediately when something or someone got caught.

Breakfast staff was outstanding!! Never had to wait for anything! Rooms were very clean. Staff very friendly. My only complaint is the elevator. The door sensors need adjusted. They would start to close and not open immediately when something or someone got caught.

We travel a lot. This was one of the best breakfast options that we have experienced.

We travel a lot. This was one of the best breakfast options that we have experienced.

Great!

Great!

Staff was professional. Property and room was clean. Fan was not working well we had to disconnect it for it to turn off. I would recommend staff to pay attention to those things prior to offering a room to customer.

Staff was professional. Property and room was clean. Fan was not working well we had to disconnect it for it to turn off. I would recommend staff to pay attention to those things prior to offering a room to customer.

The room was nice. The staff was helpful. But the parking was terrible. There were so many cars with Uhauls and trailers that it made it difficult to find a spot.

The room was nice. The staff was helpful. But the parking was terrible. There were so many cars with Uhauls and trailers that it made it difficult to find a spot.

The dislike was there wasn't enough parking spaces.

The dislike was there wasn't enough parking spaces.

Property was quiet and beds were comfortable.

Property was quiet and beds were comfortable.

The people that worked here are the best thing about this hotel. Unfortunately, area has a lot pan handlers. Everything was pretty clean except the hall carpeting needed to be vacuumed and cleaned.

The people that worked here are the best thing about this hotel. Unfortunately, area has a lot pan handlers. Everything was pretty clean except the hall carpeting needed to be vacuumed and cleaned.

Way too many homeless people close by!!

Way too many homeless people close by!!

Easy to find

Easy to find

Garbage truck spent a very long time idling in the middle of the night, Like driver was on a long wait or break. This was in industrial area next door, not on hotel property.

Garbage truck spent a very long time idling in the middle of the night, Like driver was on a long wait or break. This was in industrial area next door, not on hotel property.

Very interesting location in the midst of industrial businesses. We could hear the trains in the Night but they were not disruptive to sleep.

Very interesting location in the midst of industrial businesses. We could hear the trains in the Night but they were not disruptive to sleep.

Clean properly and friendly staff. Great location for our needs visiting Tucson.

Clean properly and friendly staff. Great location for our needs visiting Tucson.

Great

Great

Na

Na

The room was nice and mostly clean. There were a few crumbs under the couch that didnt get vaccuumed up. You could hear the people above us walking around and it sounded really loud. There wasn't much water pressure in the shower. The staff were friendly and the breakfast was tasty with good selections!

The room was nice and mostly clean. There were a few crumbs under the couch that didnt get vaccuumed up. You could hear the people above us walking around and it sounded really loud. There wasn't much water pressure in the shower. The staff were friendly and the breakfast was tasty with good selections!

Front office clerk was not personable and seemed overworked. No maintenance or housekeeping onsite in the late evening. Very unorganized

Front office clerk was not personable and seemed overworked. No maintenance or housekeeping onsite in the late evening. Very unorganized

No complaints.

No complaints.

Everything was great!

Everything was great!

The hotel was clean, the room was nice and the breakfast was very good,

The hotel was clean, the room was nice and the breakfast was very good,

Perfect for what we needed. Quick comfortable place to crash after a long drive, just to get up and do it again. The best part was the buffet breakfast which was delicious and best of all… the coffee! Just what we needed being so tired! Will be searching out these hotels in the future.

Perfect for what we needed. Quick comfortable place to crash after a long drive, just to get up and do it again. The best part was the buffet breakfast which was delicious and best of all… the coffee! Just what we needed being so tired! Will be searching out these hotels in the future.

Nice clean rooms. Breakfast was good. Close to downtown but have to drive. A great overnight stay

Nice clean rooms. Breakfast was good. Close to downtown but have to drive. A great overnight stay

The room and bathroom were extraordinarly clean, like I'd never seen in a long time. As soon as we walked into the room, it smelled clean. The hotel was quiet, all the noise from outside is muffled. We stayed there to spend the night so that we could continue our travel to California the next morning, and it was nice to have a quiet and silent night sleep. The breakfast had variety in options and there were 2 ladies in charge of re-stocking the food and coffee and keeping the area clean. I highly recommend this hotel. Congratulations to the Management and the Housekeeping.

The room and bathroom were extraordinarly clean, like I'd never seen in a long time. As soon as we walked into the room, it smelled clean. The hotel was quiet, all the noise from outside is muffled. We stayed there to spend the night so that we could continue our travel to California the next morning, and it was nice to have a quiet and silent night sleep. The breakfast had variety in options and there were 2 ladies in charge of re-stocking the food and coffee and keeping the area clean. I highly recommend this hotel. Congratulations to the Management and the Housekeeping.

Was a short stay just to get a little sleep & a shower. The property was clean and it was quiet.

Was a short stay just to get a little sleep & a shower. The property was clean and it was quiet.

great place, will stay here again

Nothing in particular, just a normal hotel. Not like a resort. Stay was ok. Just one night.

The room was super clean but it had a strong smell of Clorox. The breakfast was very good. Lots of choices. Very good coffee!

The only thing is the wall unit for heat and cooling of room is controlled by a wall thermostat. The temp goes from cold to hot and vice versa up and down constantly. It may just be a bad thermostat. All is good with the rest.

Kitchen was excellent Pauline the lady was great very nice

We arrived early, and the room wasn't ready due to prior day was fully booked and short of stuff. We finally got into our room 330pm after a long day of traveling and work. The room is clean, and modern. So glad for it cleanliness and helpful front desk.

Had a toilet issue and there was no maintenance on site

Good clean hotel and no issues.

Buen bufet de desayuno, limpieza agradable

Everything was top notch...breakfast excellent

Clean

The bath amenities were exceptional. Loved the pillow cases with "soft" and "firm" stitched on the outside. Even though the hotel overlooked a construction yard, the pull down screens on the window let in the light but not the scene. Breakfast was delightful and varied.

Good

Wonderful service and accommodations. Missed having recycling available.

Nice hotel, clean rooms and good breakfast.

You guys over booked I paid for a two beds and sofa bed and they did not have it because this website overbooked!

We arrived early hoping to store our bags while we went out. The front desk guy told us that staff members have “sticky fingers” and that we wouldn’t trust leaving our bags at the front desk. He told us we’d be better off leaving them in our car. Luckily, our room was ready so he checked us in early. As we left to find our room, he told us not to leave anything in the car because people will “break into the car for a nickel.” I appreciate the honestly, but it did not instill confidence in staying here.

homeless camping and walking around the property, it did not feel safe and I cancelled my reservation right away.

The staff was very kind and the breakfast was excellent

Excellent service! The minute we arrived we felt welcomed and the check in was so quick & easy! The Front desk staff was great and very friendly and helpful. Our room is spacious, clean and comfortable

The first room we had gotten hadn’t been cleaned. We opened the door and found all the blankets from the bed and all the bathroom towels thrown on the floor. We immediately went to the front desk and informed the person working there. She apologized and assigned us another room which was clean. Overall helpful and courteous. That was the only problem we encountered. We enjoyed the pool. very clean. Breakfast in the morning was very good too.

Cons: Neighborhood a little sketch and mattress was HARD.

My husband and I were traveling back to from Austin Tx. We were on the road for 18 hours on Friday. I had made a reservation in advance. The person that checked me in was very friendly and kind and checked me in very quickly. The hotel was very clean and smelled clean as well. The reason I gave the hotel 4 out of 5 is the room did smell like mildew. But we did not let that bother us. The pillows were big and very comfy. I used it as a partial body pillow. They use dove bathroom products which is what we use so we were very happy that we did not hav to use crappy shampoo or body wash. The bed was pretty comfy. When I checked out, I did mention about the smell when we first walked into the room and the gentlemen was amazing as well. Seemed very genuine in his concern. We do recommend this place. We drive to Texas from California occasionally so we will be using this place every time. Very satisfied.

Was a good stay. No problems with the room.

Professional staff, great breakfast and super clean and crisp room!!

Gave us the key to our wrong room. When we came back for the night we were informed we were not in the room assigned. I suspect another customer came into the room while we were away

Very enjoyable

Stay was wonderful clean rooms which we had two, both were super clean.Very friendly staff. Jesse was very helpful and met all our needs, Great breakfast and Host to breakfast lounge to

I like the general manager and cleaning staff manager. Very good hotel experience.

It was far enough from the main cross street that there wasn't any traffic noise and close to two gas stations, the on/off ramps to I-10 were close by and my favorite breakfast place, the Waffle House, was a quick walk from the hotel.

Easy check-in, clean and comfortable room, great breakfast. We would definitely stay here again when traveling to Tucson.

Beware if you have a service animal. Front desk wants documentation which we provided. Next morning as I am walking my dog I am approached by 2 men questioning me about the dog. I asked them to identify themselves. 1 was manager other was his lackey. Manager said he had right to ask I told I did it last night. Under ADA I do need to share in public and medical information. Very rude, please becareful with Management.

We could not check in when we arrive. The system was down and no backup to resolve.

Clean and quiet

The staff was attentive, the hotel was clean and the room was spacious.

Friendly staff with quick service. Comfortable, clean rooms. Good hot breakfast with plenty of choices. A good hotel experience.

Nice property. We’ve never gone wrong with Holiday Inn and Express. Cleab comfortable rooms with a great breakfast. .

Very nice hotel with a great breakfast in the mornings (cinnamon rolls are amazing!). I appreciate the great service. The hotel attendant was nice and very helpful to meet a couple of extra needs we had- thank you!

The area itself isn’t that great.

The staff was great! Rooms are very clean. Will definitely come back!!

Just a quick one night stay, but it was a nice hotel with nice staff and we would definitely stay again.

The stay, room and breakfast were good, however the pool was turning green and the temperature in Tucson was a sweltering 105 upon arrival! All in all accommodation were sufficient for the road trip !

Clean, safe and as expected a great stay. They recommended the Angry Crab for dinner and it was fabulous. May not look like much but highly recommended. You can not go wrong with this excellent hotel.

Was a very pleasant stay here

Quite, parking