DoubleTree by Hilton Tucson Downtown Convention Center

Good

It was clean and spacious.

The staff was another reason this stay stood out. From check-in to the end of my visit, everyone I met was friendly, welcoming, and genuinely helpful. They answered my questions quickly, offered great local tips, and made sure I felt comfortable throughout my stay. That kind of service really makes a difference and gives the hotel a welcoming, neighborhood feel. The location is perfect if you want to be in the heart of downtown Tucson while still having a peaceful, comfortable room. I felt safe, relaxed, and well taken care of the entire time. Overall, this was one of the better hotel experiences I've had in Tucson. Clean room, quiet environment, and friendly staff all combined to make a great visit. I'd definitely stay here again and will recommend it to friends and family. Worth every penny.

The room was super clean and well-insulated from the outside noise. Comfy bed and great water pressure in the shower! The only thing I would suggest is perhaps having someone serving drinks at that lonely, empty bar that sits by the pool outside. Like the bar is sitting there. Ready for business. But no pool-side service. It’s ok. I still enjoyed my stay. Maybe next time?

Superb

Great Location Front Parking lot a bit small and narrow

Exceptional

Excellent room and service.

It is my second time visiting Tucson but first time in this hotel. If I come back to this city I will definitely come back here. 10/10

Really just spent the night there, but it was clean, and the bed was comfy!

Honestly the bed was maybe worst since I began Traveling in 1967. Very low and Not a normal hotel Heavenly bed. mattress was a match for the poor comfort. Had drinksin lounge and then a late dinner. Servers Christina and the Bree were outstanding....My cheese burger was fantastic.Lovely hotel and Great employees from check in till check out.

Should disclose parking fee on website.

Room was fully modernized, clean and quiet!

The property was centrally located and just off the freeway. The hotel was very clean and the employees were very friendly and helpful. The parking was a little tight for a large truck but we manage to fit in a parking spot without too much trouble.

Great hotel location with safe, daily fee parking that was charged to the room. The room was perhaps Too spacious (I could do gymnastics in there) with a very low bed that felt weird getting in and out of. Otherwise great location to downtown and had a great bar and restaurant atmosphere if you wanted something convenient.

Exceptional

Was really good The bar needs more attention

Nice property! Parking is expensive in my view. Starbucks had not decaf. Went to by stomach aid, out of stock.?

Exceptional

Superb

Very clean. Fluid movement. Welcoming decor and staff.

Free breakfast

Great experience I do recommended

Friendly staff and clean hotel!

The facilities was great for the location. Walking distance to Cathedral, convention center and restaurants. I requested and kept rooms for my daughter and I as we have issues with walking into bathrooms. Bathrooms for fantastic account. However, my daughter is 6 foot and I am 5 foot four. The bed was wheelchair accessible but it was difficult for us to get down into bed and to get up. What’s the address? They have two kinds of handicap accessible.

Well kept property, steps away from convention center.

Great

The concierge Caleb and Albert were professional,courteous, and friendly.security team Darren and Johnathan were helpful in getting in and out of the property and kept the parking lot safe.

The concierge Caleb and Albert were professional,courteous, and friendly.security team Darren and Johnathan were helpful in getting in and out of the property and kept the parking lot safe.

Overall good location and good price.

Exceptional

Very good

Staff was great and rooms were clean. A+++!

Great location, affordable, clean, friendly staff.

Very clean!

Room was nice, clean and smelled good, Crabtree & Evelyn products were fully stocked. The restaurant was convenient, food quality was OK and expensive. Lot parking was nice. Biggest issue - blaring fire alarm prior to 8am that stayed on for 2.5 hours in the morning.... after fire department all-clear, the hotel was unable to turn it off for another hour or more... not a great experience and awful way to start our day.

I like the patio and the views, workout room was ok Disgusting bathrooms filled with alcohol, shit and toilet paper and clogged toilets

Very good

Exceptional

Great

The swimming pool was definitely not kid friendly. We took our 10 year old daughter around 5:30pm and not one seat available. The pool was full of college students partying and drinking inside the pool and outside the pool while playing offensive music loudly on their Bluetooth speakers. We decided to go back to our room and enjoy our balcony but we couldn’t do that either because the balcony’s below us was smoking cigarettes and other stuff.

Pay for parking. Had a faulty fire alarm that went off at 8 am in the morning that I had to check out early because when they said we could go back inside, the fire alarm still had not been turned off.

We plan to stay here on our next trip to Tucson.

We absolutely loved our stay

The staff was amazing. I loved my stay

Bit by bed bugs. I couldn't find any bed bugs but I have the typical bite patterns of them on 3 areas of my body. They basically didn't believe me, and wouldn't offer a full refund.

Housekeeping tried to clean the room at 8am prior to check out time.

Parking was expensive but I loved the place and would definitely stay again. Great service and staff for four nights.

❤️ ❤️

❤️ ❤️

Great, spacious king bed room. Very clean.

Decent pool, great taco Tuesday specials. No hot tub and pool bar is not open year round.

Such friendly staff upon check in! Super clean facility, rooms, bathrooms :) just wish there was a hot tub & bigger parking spaces

Exceptional

I like the patio and the views, workout room was ok Disgusting bathrooms filled with alcohol, shit and toilet paper and clogged toilets

Had to wait for a room to become available on arrival. Other than that is was pretty good. Centrally located

That there is a Starbucks in the lobby. Value of what you get for the cost. Missing the mark of trying to be a higher end hotel.

That there is a Starbucks in the lobby. Value of what you get for the cost. Missing the mark of trying to be a higher end hotel.

Parking was a bit excessive, but that would be my only complaint with this hotel.

Really nice

Exceptional

Superb

It was a very nice stay, everything we were looking for. I am very unhappy that my booking.com total price was $153 and at the end of my stay, the total became $184. Apparently $24 for "self- parking" I am not happy about this. I would have not chosen this place at this price. There were many others to choose from. Also, I could have parked on the road! You quote me a price that I agree with and I book it, that's it. You can NOT quote me a price and then add on charges. Might be the last time I use either of these services.

It was a very nice stay, everything we were looking for. I am very unhappy that my booking.com total price was $153 and at the end of my stay, the total became $184. Apparently $24 for "self- parking" I am not happy about this. I would have not chosen this place at this price. There were many others to choose from. Also, I could have parked on the road! You quote me a price that I agree with and I book it, that's it. You can NOT quote me a price and then add on charges. Might be the last time I use either of these services.

Exceptional

The room was a disaster. Every night at 4:30 am there was noise above us like someone was dropping something heavy on the floor. We called the front desk, they checked and couldn’t figure out what the noise was or where it was coming from. But the crème de le crème was the a/c unit. It would turn on sporadically and every time it did it sounded like an airplane taking off. So loud!!! Worst room ever!

Superb

Wow - very nice!

Great location, great service, and great staff. Nothing at this stay.

Great location, great service, and great staff. Nothing at this stay.

Wonderful restaurant and wait staff

Nice room The lady serving at breakfast was rude to fellow staff

The only thing I have to say is fantastic the food was at the restaurant!!! I would go there to eat even if I was not staying at the hotel. Love how convenient the location was though and I would pick this hotel over any other downtown (and I have stayed at nicer hotels). Will be back.

Convenient, very clean, good staff.

Convenient, very clean, good staff.

All good

I loved the balcony and the view of the downtown area.

Clean. Staff polite and responsive to issues. Paying for parking is a draw back.

This is a great property. New and very clean. The breakfast and food at the bar were great as well. I recommend getting the pancakes. Parking is an extra fee, but was super easy to utilize. No complaints I will definitely be back.

The room.

There is too much to list. Overall, this is not a 4 star property

Modern accommodations

Bathrm had emty shower gel and shampoo while i was in the shower Frustrating

Excellent as always

All the staff we came in contact with were very pleasant and courteous. Shout out to the young man at the coffee bar on Sunday morning who was so helpful and pleasant. Nothing

Quiet close to downtown

Great place, clean, and comfortable. Only thing is that the tub was very slippery. I fell and now limping a bit.

Being next door to the rock show Nothing comes to mind

Leonard and Patrick did a nice job at front desk.

Location , it was clean and bed was comfortable. Really liked the pillows. I got the king deluxe and it definitely was not as nice as it showed in the pictures. If it was a deluxe it wasn’t worth the extra money. Also, for whatever reason they only have bathtubs in the double queen rooms and I wanted a king and a bathtub.

Everything was above the expectations. 100/10

Was here for the gem show. Very nice room and convenient location.

Had a great stay

Spotless and updated room. Gracious and helpful staff throughout front desk to housekeeping. Nice property. Would definitely stay there again.

Spotless and updated room. Gracious and helpful staff throughout front desk to housekeeping. Nice property. Would definitely stay there again.

Great

Great

Great hotel, great location, and great restaurant and bar even though it is extremely understaffed on busy nights.

Great hotel, great location, and great restaurant and bar even though it is extremely understaffed on busy nights.

I didn’t ask for a handicap room, but I was given one. The bed was so low to the floor was like one mattress on a low box that we couldn’t even get out of the bed. It was ridiculous. If you were handicap there was no way you could get out of that bed. The guy at the desk was less than helpful.

I didn’t ask for a handicap room, but I was given one. The bed was so low to the floor was like one mattress on a low box that we couldn’t even get out of the bed. It was ridiculous. If you were handicap there was no way you could get out of that bed. The guy at the desk was less than helpful.

Great

Great

Everything was very nice but next time we will stay somewhere that has breakfast (at least some hot fresh coffee?) We had the single serve hotel room coffee to make or overpriced Starbucks as the options. :(

Everything was very nice but next time we will stay somewhere that has breakfast (at least some hot fresh coffee?) We had the single serve hotel room coffee to make or overpriced Starbucks as the options. :(

Location & service at this Hotel stands out.

Location & service at this Hotel stands out.

Rooms large and very clean. Bathroom large as well.

Rooms large and very clean. Bathroom large as well.

Room was pristine, well appointed and comfortable. Staff was friendly and helpful on all counts. Restaurant in the hotel served some of the best food I’ve ever had! Can’t wait to stay here again!

Room was pristine, well appointed and comfortable. Staff was friendly and helpful on all counts. Restaurant in the hotel served some of the best food I’ve ever had! Can’t wait to stay here again!

Such a welcoming hotel

Such a welcoming hotel

Very nice hotel. Enjoyed our stay.

Very nice hotel. Enjoyed our stay.

Yes, room looked great.

Yes, room looked great.

Friendly staff, clean room, and quiet . Would stay again

Friendly staff, clean room, and quiet . Would stay again

Helpful and friendly staff, nice room, and very good food!

Helpful and friendly staff, nice room, and very good food!

Charged for parking but never told us about the charge said there was a sign outside. Was not worth what I paid to stay here. Will not be back. Honesty about the parking

I really enjoyed my stay here. The hotel is close to downtown, has clean, spacious rooms, delicious breakfast and excellent service. I would highly recommend this hotel.

I really enjoyed my stay here. The hotel is close to downtown, has clean, spacious rooms, delicious breakfast and excellent service. I would highly recommend this hotel.

Clean room but hallway carpets not so clean. They absolutely need more staff in front counter and specially in the bar/restaurant. One person is bartending, waitressing and clearing tables so service is slow as molasses but the food was good

Clean room but hallway carpets not so clean. They absolutely need more staff in front counter and specially in the bar/restaurant. One person is bartending, waitressing and clearing tables so service is slow as molasses but the food was good

We went to a Roadrunners game and the location was amazing, the room was very nice and accommodating. It was clean and loved the air purifier kept the room smelling fresh. Highly recommend it.

We went to a Roadrunners game and the location was amazing, the room was very nice and accommodating. It was clean and loved the air purifier kept the room smelling fresh. Highly recommend it.

The location was excellent and the staff were polite. The pool area was really well managed and the lobby was always clean More room for parking

Perfect location but charged extra for self parking. Comfortable room.

Perfect location but charged extra for self parking. Comfortable room.

Rooms were nice, updated and clean. Staff was friendly. Staff was helpful The parking is terrible. There were not enough parking spots available. The parking spaces do not accommodate trucks. You have trees and vegetation planted so as not to allow trucks to back all the way up leaving barely enough room for vehicles to pass between both side of parking. More parking accommodations need to be allocated. The parking is so bad it might cause us to not stay there again.

Food excellent

Went to a Tucson Roadrunners game. There is no closer hotel.

Nice modern hotel in Tucson! Easy parking and beautiful rooms.

Nice modern hotel in Tucson! Easy parking and beautiful rooms.

Good service, clean room

Good service, clean room

No bad reviews it was a great stay

The restaurant closed too early

The pillows in room were great! Also , housekeeping was wonderful .. vanity mirror wasn’t working and they took care of it super quickly and kindly

The pillows in room were great! Also , housekeeping was wonderful .. vanity mirror wasn’t working and they took care of it super quickly and kindly

Clean rooms, quiet hotel. Great bar.

Clean rooms, quiet hotel. Great bar.

No laundry facility and no microwave in the premium rooms.

No laundry facility and no microwave in the premium rooms.

I ate a couple of dinners and one breakfast at the hotel. They were all quite fine. The breakfast was the best and the breakfast dining room was bright and enjoyable. All of the staff were very polite, professional and helpful. It was all good and a good value for the cost.

Location, staff, size of room, great view Mattresses need an upgrade, lots of hidden fees, charged for parking even though I only parked in the street.

Very clean , staff very friendly and attentive

Very clean , staff very friendly and attentive

Rooms are great, staff is amazing, but seriously, EAT AT THE RESTAURANT. I know, it’s like “oh, it’s the hotel restaurant, whatever”. I kid you not, the restaurant is AWESOME. The French toast breakfast is particularly good, as are the prime rib sliders and fries.

Rooms are great, staff is amazing, but seriously, EAT AT THE RESTAURANT. I know, it’s like “oh, it’s the hotel restaurant, whatever”. I kid you not, the restaurant is AWESOME. The French toast breakfast is particularly good, as are the prime rib sliders and fries.

Clean room, comfortable bed.

Clean room, comfortable bed.

I didn't have breakfast.

I didn't have breakfast.

Our server in the morning of dec 21 at 730a.m. was wonderful, i unfortunately forgot her name , but she was an older blonde hair female that deserves some recognition for her fantastic service.

Our server in the morning of dec 21 at 730a.m. was wonderful, i unfortunately forgot her name , but she was an older blonde hair female that deserves some recognition for her fantastic service.

Clean cozy room and area. Helpful politte staff, including the parking crew, restaurants and starbucks crew! We appreciated the respect for our privacy while we enjoyed our 5 year anniversary getaway. Hospitality staff were lovely as well. Thank you for a great experience Arizona!

Clean cozy room and area. Helpful politte staff, including the parking crew, restaurants and starbucks crew! We appreciated the respect for our privacy while we enjoyed our 5 year anniversary getaway. Hospitality staff were lovely as well. Thank you for a great experience Arizona!

I booked this room with a balcony 3 months and cannot understand why i would get an accessible room . The bed was practically on the floor. Literally a foot off the floor. I have, in all my trips, sought out to stay at doubletrees only when possible. Probably over 20 years. I was supposed to check out December 14th but we struggled so badly to get in and out of bed. The bed surprisingly was not comfortable. We decided to get up Saturday morning enjoy the street fair have lunch and check out a day early to not endure pain & hassle. I let them know why we were checking out up front and i felt he couldnt have cared less. He also got on the radio to ask if they could clean it so they could rent the room that day then he said "oh you prepaid." I asked what we can do in the future, he said dont rent an accessible room. WELL I DID NOT!! I feel this is the end of my loyalty to the Doubletree Brand. Noone cares. What a waste of money and time. It's too bad. Downtown Tucson is so much fun and the location is perfect. Never again.

I booked this room with a balcony 3 months and cannot understand why i would get an accessible room . The bed was practically on the floor. Literally a foot off the floor. I have, in all my trips, sought out to stay at doubletrees only when possible. Probably over 20 years. I was supposed to check out December 14th but we struggled so badly to get in and out of bed. The bed surprisingly was not comfortable. We decided to get up Saturday morning enjoy the street fair have lunch and check out a day early to not endure pain & hassle. I let them know why we were checking out up front and i felt he couldnt have cared less. He also got on the radio to ask if they could clean it so they could rent the room that day then he said "oh you prepaid." I asked what we can do in the future, he said dont rent an accessible room. WELL I DID NOT!! I feel this is the end of my loyalty to the Doubletree Brand. Noone cares. What a waste of money and time. It's too bad. Downtown Tucson is so much fun and the location is perfect. Never again.

Rooms clean, very friendly staff, great location and parking access

Rooms clean, very friendly staff, great location and parking access

Some of the front l

Some of the front l

I normally take no longer than 5-7 minutes showering, with the last of water pressure I was in there for at least 20 minutes.

I normally take no longer than 5-7 minutes showering, with the last of water pressure I was in there for at least 20 minutes.

Room was clean, staff friendly

Room was clean, staff friendly

The bathroom smelled moldy.

The bathroom smelled moldy.

World stay again

World stay again

The water was turned off in the morning when we needed to get ready to leave for the day

The water was turned off in the morning when we needed to get ready to leave for the day

Johnathon the valet was very helpful

Johnathon the valet was very helpful

Great place to stay, wonderful people around the area ! Very safe and the convention center, next to the hotel 🏨

Great place to stay, wonderful people around the area ! Very safe and the convention center, next to the hotel 🏨

This is our hotel of choice when visiting Tucson. The rooms are clean. The staff is friendly. The restaurant offers a nice variety of options and it’s walkable to the Linda Ronstadt theater and downtown.

This is our hotel of choice when visiting Tucson. The rooms are clean. The staff is friendly. The restaurant offers a nice variety of options and it’s walkable to the Linda Ronstadt theater and downtown.

Nice stay sriving theu

Nice stay sriving theu

Helpful/courteous staff. Clean room

Helpful/courteous staff. Clean room

Great location, clean, great staff.

Great location, clean, great staff.

Wonderful staff. Clean room and excellent food from room service. Loved it.

Wonderful staff. Clean room and excellent food from room service. Loved it.

The room was clean. The location was great. The hotel tried to charge the smoking fee because of my smoke from my flat iron however after speaking to management they reversed the charge.

The room was clean. The location was great. The hotel tried to charge the smoking fee because of my smoke from my flat iron however after speaking to management they reversed the charge.

Clean and cold room which I love a cold room. Staff was friendly and bar happy hour was superb.

Clean and cold room which I love a cold room. Staff was friendly and bar happy hour was superb.

Great stay

Great stay

very clean, comfortable, large room.

very clean, comfortable, large room.

Nice, clean, comfortable room. Bright, shiny lobby. Friendly staff.

Nice, clean, comfortable room. Bright, shiny lobby. Friendly staff.

Room was spotless. Great Bar personnel. Awesome hotel. Plus Starbucks in the morning.

Room was spotless. Great Bar personnel. Awesome hotel. Plus Starbucks in the morning.

Check was quick and all the Staff were very friendly

Check was quick and all the Staff were very friendly

Valet staff at night was amazing. Knowing my car would be protected at all times. Entrance lobby staff friendly kind. Answered all my questions. 5x room was clean house keeping respectful made my vacation enjoyable I will return 5x thank you

Valet staff at night was amazing. Knowing my car would be protected at all times. Entrance lobby staff friendly kind. Answered all my questions. 5x room was clean house keeping respectful made my vacation enjoyable I will return 5x thank you

Room was spotless and hotel was well staffed.

Room was spotless and hotel was well staffed.

Zero free amenities. They charge you for parking. The staff at the front hates their job. An entire hockey youth team was on our floor and were so loud and obnoxious. Still haven’t sent my bill after they put a a charge on my card. Not a great experience for how expensive they are. .

Zero free amenities. They charge you for parking. The staff at the front hates their job. An entire hockey youth team was on our floor and were so loud and obnoxious. Still haven’t sent my bill after they put a a charge on my card. Not a great experience for how expensive they are. .

Great location . Well lit area next to the convention center and easy walk to bustling 4th avenue

Great location . Well lit area next to the convention center and easy walk to bustling 4th avenue

Parking is tough on a busy weekend like family weekend at University of Arizona. I had to park on an end-cap one night. Wake up early the next morning to move into a parking stall. The parking was unavailable this particular weekend.

Parking is tough on a busy weekend like family weekend at University of Arizona. I had to park on an end-cap one night. Wake up early the next morning to move into a parking stall. The parking was unavailable this particular weekend.

Perfect stay, restaurant and bar in hotel. Rooms are clean and bed was comfortable.

Perfect stay, restaurant and bar in hotel. Rooms are clean and bed was comfortable.

Room and property were ok at best. Be aware that cash is not accepted, only cards.

Room and property were ok at best. Be aware that cash is not accepted, only cards.

Everything was perfect. The single hotel elevator stopped working momentarily

Everything was perfect. The single hotel elevator stopped working momentarily

Clean, nice pool, good food. Nice and clean fitness center. Cool AC, and warm shower.

Clean, nice pool, good food. Nice and clean fitness center. Cool AC, and warm shower.

Good food. Convenient location

Good food. Convenient location

Cleanliness was top-notch. The air conditioning worked wonderfully (in July!). We faced the city streets but had no problem with noise. Loved staying here!

Cleanliness was top-notch. The air conditioning worked wonderfully (in July!). We faced the city streets but had no problem with noise. Loved staying here!

Convenient

Convenient

The room is dirty and not quite ready when we walked in the room. There was some maintenance being done. The bed sheet was dirty. It looked like it was not changed since the previous customers.

The room is dirty and not quite ready when we walked in the room. There was some maintenance being done. The bed sheet was dirty. It looked like it was not changed since the previous customers.

Good

Good

GREAT ROOM

GREAT ROOM

Clean rooms with bars and restaurants downstairs.

Clean rooms with bars and restaurants downstairs.

Upon arriving we were greeted by Albert, he was so professional, welcoming and answered all of our questions. Our check in with Albert was painless and we immediately felt like we were home. I will definitely be staying at this property again and will tell everyone that visits Tucson to stay here. Thank you

Upon arriving we were greeted by Albert, he was so professional, welcoming and answered all of our questions. Our check in with Albert was painless and we immediately felt like we were home. I will definitely be staying at this property again and will tell everyone that visits Tucson to stay here. Thank you

last night after our event no parking in the hotel parking lot

Staff was great,Albert,Gloria and Daniela very professional, helpful and friendly. Good food and service at the restaurant.

My first time staying in Tucson it was great

It’s so close to the convention center that I can go back to my room and rest

Nice

Wonderful

The location is easy to drive in and out off. The front desk staff in the evening especially are disrespectful, cold and rude. I have stayed there 4xs- and have never gotten a smile out of any of them. Especially, Lucas Tucker in the night shift - who I will be calling corporate to place a formal complaint against his comments. They are definitely not mid-west nice.

This is a beautiful property and the staff are so kind.

Excellent

The bed was very comfortable. Had a great nights sleep.

Great stay

Nice staff. Clean room. Good dining option

Parking fee not good

It’s always a good experience but the staff could be better. When we got there and left the staff seemed a little annoyed and had a sour face didn’t say hello. But other than that it’s a great hotel to stay.

I've ever been in the hotel is very very nice very accommodating the food in the restaurant was amazing the rooms were immaculate and clean it really didn't have any complaints 100% would stay there again

Lost power to all outlets in my room including tv. Staff was amazing.

Great lobby environment and friendly staff

I’ve been staying here for the past few years and it’s always been a solid experience. The staff is consistently friendly and welcoming, and the location is super convenient for everything I need. It’s become my go-to spot whenever I’m in town. Reliable, comfortable, and hassle-free.

It was an overall wonderful hotel to book. Rooms, food, bar, staff were all amazing for our event being held a few blocks away. We didn’t have to stress on finding place to eat etc. everything was right at at our fingertips right there.

Great breakfast buffet

Room was excellent at a great price. Bed was a little soft, mattress should be replaced.

Close to freeway and downtown

The place was nice. But charged daily for parking.

This hotel never disappoints, staff is always very friendly and helpful.

The stay was fine. Two days after checking out I was charged $75 for one night of parking. We did not use valet. Was not told there was a charge for parking. Called hotel. They said $25 per car. Told them we were never told and that we only had 2 cars. Manager was supposed to call me. Never heard from anyone

This location is everything, we came here to spend 4th of July , pool is a little small .

Also they give you cookies!

The pool very small and you have to wait to go get in. People are swimming on top of each other not good....

Hotel was ok not great a daily charge of $23 for parking.

Staff are very friendly, quiet and clean

Decent place to stay

Super clean and quiet. Comfortable bed. Safe parking. Reasonably quiet AC. Tasty breakfast. Walkable to Club Congress.

Very clean , food is reasonably price and very good

Great stay!

Bed was a tad soft for my liking but otherwise everything was great.

Very close to Linda Rondstat hall for a performance we went to. Very nice stay

Low hospitality. Lazy staff.

Excellent

The room had a very noisy air conditioner and the did not do anything aboit it after we complained, other than that the room was ok.

Very clean hotel, Friendly staff, accommodated reservation changes and early checkout refund

.

Excellent value overall

.

Decent stay.

Overall experience was great. Loved our stay

The property while older has been updated. Very clean and staff were exceptionally friendly. We used the restaurant and food was good. Enjoyed the starbucks coffee in the morning. There was a charge for parking which I thought was unnecessary.

great everything

Clean room, fast and easy room service, quiet and comfortable night and in the heart of downtown Tucson.

Staff was amazing! Super friendly and helpful. Beds were very comfortable and rooms were big.

Food was very good, but service was pretty slow.

Convenient location. Only one night traveling thru Arizona. Beds are comfortable, nice dinner choices and great breakfast buffet.

I stayed here for two nights and it was fantastic. Very clean, very comfortable, and the restaurant and bar there were so good! The staff was all very friendly. I definitely recommend this stop if you’re staying in the Tucson area.

Everything was great, the only thing they could improve is the cost of the parking

This is a beautiful property walking distance to several restaurants and bars.

An excellent place to hang out in downtown Tucson

A few blocks away from their down town. A ton of delicious restaurants near by. You can literally walk there. The entire team was cool. Definitely staying there again next time I go to Tucson.

Beautiful

It is downtown Tucson, but very limited eating options.

The hotel was very clean and inviting. The entire staff were very friendly, and the stay was awesome. If you are in Tucson, Arizona, I would highly recommend this hotel. Great Job!

What i expected

Convenient and Clean

Friendly staff, clean property, and very convienent location.

Perfect location for exploring the downtown area with very easy access to public transit to get around to other areas. The staff was very friendly and talkative!

Nice and clean

Hotel is very nice, and convenient to an amazing downtown. Loved the Hotel and loved Tucson!

Safe and convenient to downtown

Great stay - always clean.

Great place to stay. Connected to the convention center for convenience.

Parking was nice, but spaces were small. My car is smaller but other large suvs and trucks should be allowed to park in the spots or there needs to be a section for the larger cars.

Second time we have stayed here. Its a nice quiet hotel

This place is crapy and they stole my bracket I left behind

Very nice property.

Staff were very friendly and helpful

Loved the accessibility of the convention center

Beautiful hotel in a nice neighborhood. Clean room and great staff. Would stay again.

Beautiful property with beautiful rooms

Staff was super friendly and professional hotel made my feel safe and welcomed

The restaurant was not up to par for a Hilton property. Staff scruffily dressed, food and service poor. Was not recognized as a Hilton honors member and where were cookies 😞

super easy and safe parking, nicely appointed rooms that feel very new and up to date. Great vibe!

This is a nice hotel and very clean and friendly. Restaurant is so so. Greatest cafe and restaurant across the street Caronet.

The staff was super accommodating and attentive. Great place to stay!

Excellent service!

parking overpriced.

This is a nice property in a good location. Service in the bar was slow.

Really corny that they charge extra for parking at a place like this, especially since it's already overpriced for what it is.

We were checked in by Leonard and he was so kind! Our room was very nice, spacious, and clean!

It was very pleasant stay

Wonderful hotel at a great location especially if you are going to something at the Tucson Convention Center.

Considering that you can’t check in until after 4pm what are we even paying for?

Very clean Very quiet Good breakfast

Great staff, wonderful room, great view from room

Perfect hotel to stay out for events you don’t want to drive to.

Great location, nice and clean rooms with excellent customer service.