Best Western Tolleson Hotel
About Best Western Tolleson Hotel
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception assistance, including express check-in or check-out, to ensure guest satisfaction. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundromat located on the premises.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Within specific rooms, a refrigerator and instant tea is conveniently available for your use.You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. Throughout the day, engage in the entertaining activities available at Best Western Tolleson Hotel. Unwind effortlessly each day by exploring the hot tub, conveniently situated within the hotel. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally praised for its cleanliness, comfortable beds, and friendly, helpful staff. Its proximity to various venues and events is also a common positive. However, some guests have complained about the quality of the breakfast, issues with room cleanliness, and concerns about the surrounding area.
- Cleanliness and comfort of rooms
- Friendly and helpful staff
- Quality of breakfast
- Concerns about the surrounding area
- 3/5
The place needs some upgrading but all in all it was comfortable
- 1/5
Very dirty
- 1/5
M
- 5/5
Everything was great rooms very clean breakfast was amazing like the many options. No problem definitely will stay again
- 5/5
Great staff was exceptional
- 1/5
If you value your vehicle then don’t stay here, I spent the night here on May 3rd and some tried to break into my truck, they tried to break my driver side window but only cracked it? No security and no cameras on site, rooms were clean but not safe to leave your vehicle in parking lot overnight.
- 3/5
The staff was friendly and helpful however I would suggest more attention to the cleanliness of the room. I’ve stayed here before and looked over it in the past, but it was more noticeable this time. There was a hairball on the counter next to the microwave and in the tub.
- 4/5
It was a good stay, but my daughter stated that the water had turned off when she was taking a shower and had to wait for sometime for it to work again, but other then that happening, it was a good stay.
- 4/5
All good
- 5/5
The customer service was over the top. Really enjoyed the pool, the breakfast options, the workout room, and the quiet room.
- 5/5
Staff was very friendly. Rooms very clean. Inexpensive simple room for a one day stay.
- 4/5
Nice room and a comfy bed. The staff was super nice and accommodating!
- 5/5
Clean room
- 5/5
The check in person was very pleasant and helpful. The room was very nice and the bed was quite comfortable. Breakfast was delicious. The shuttle service provided by the hotel is a great added bonus.
- 5/5
The room was clean and comfortable and the continental breakfast was very good. The staff was very helpful and friendly. Very nice place to stay.
- 5/5
Everything perfect
- 3/5
It was just okay. It’s not too far from the freeway. The room was comfortable and clean. There’s only 1 elevator at the far end of the hall which makes it a long trip with your belongings if you’re on the second floor at the other end. The blow dryer was having problems. The breakfast was just satisfactory. The gym was average; no free weights and no bench.
- 5/5
Representative at check-in was very helpful and knowledgeable about the surrounding area and activities. Our room was clean and recently renovated. The breakfast was very good with a variety of options and was kept well stocked and clean.
- 3/5
It was a nice stay but the room wasn't clean I think they need to train housekeeping to properly clean the room, at least wipe down the counter take out the trash, and make the bed daily because i had to ask the front desk to have housekeeping properly do the basic cleaning and they still didn't take out the trash when i asked for them to do that the front lady was really nice about it and said OK. They barely made our bed and give us new towels and take out the old towels. I paid a lot of money to stay in the room not to do the basic cleaning daily I know that I'm staying for multiple days but just making sure I have a clean room would be nice coming back to like a maid bed fresh towel and the trash token it out because sometimes i have food in the trash and expected it get taken out daily so the room doesn't smell like old food especially how hot it's been.
- 5/5
Nice room with a little spa in it
- 4/5
All the employees were nice ! Breakfast was good .
- 5/5
Clean room, good breakfast, and free transportation!
- 3/5
Room was big a good size with a tub. The toilet was running and the sink was somewhat clogged.
- 3/5
Nothing special, but a good night’s sleep was all we needed. Place was clean and staff was friendly. That’s all we needed! Thanks.
- 4/5
Hotel was quiet. A good breakfast, however the coffee was terrible. Room was comfortable, however the bed was really hard!
- 5/5
The front desk fantastic customer service was very friendly. The rooms very nice. I felt safe and got a good 2 nighter sleep very quite. There security was a very nice man! very watchful, there breakfest was good choice of food balanced, I would stay there again and tell my friends 💯 or 95%, the rooms doesn't have Safe. But we enjoyed our stay.
- 5/5
The front desk fantastic customer service was very friendly. The rooms very nice. I felt safe and got a good 2 nighter sleep very quite. There security was a very nice man! very watchful, there breakfest was good choice of food balanced, I would stay there again and tell my friends 💯 or 95%, the rooms doesn't have Safe. But we enjoyed our stay.
- 4/5
Staff was good, room clean pleasant stay, nice room with jetted tub a must. Buffett could be better but not to bad. Over all good stay
- 4/5
Staff was good, room clean pleasant stay, nice room with jetted tub a must. Buffett could be better but not to bad. Over all good stay
- 4/5
Would stay there again though because everything else really was great.
- 4/5
Would stay there again though because everything else really was great.
- 4/5
Staff was very friendly and helpful!
- 4/5
Staff was very friendly and helpful!
- 5/5
The were very welcoming. The place was spotless
- 5/5
The were very welcoming. The place was spotless
- 5/5
Clean room, courteous staff, very nice hot breakfast, and affordable - great value.
- 5/5
Clean room, courteous staff, very nice hot breakfast, and affordable - great value.
- 3/5
It was decent
- 3/5
It was decent
- 4/5
Staff were very pleasant and helpful. Good breakfast, with proteins every day.
- 4/5
Staff were very pleasant and helpful. Good breakfast, with proteins every day.
- 2/5
The staff was very friendly. However, the old, red stained, smelly carpet from the 80's must go. Our room smelled like a foot locker. Hard to come back to a room that smells. I would not stay here again until they invest in new carpet. Plus the hot tub was broken the whole time we were there. After 10 hoyrs of volleyball would have been nice to have this 1 amenity working.
- 2/5
The staff was very friendly. However, the old, red stained, smelly carpet from the 80's must go. Our room smelled like a foot locker. Hard to come back to a room that smells. I would not stay here again until they invest in new carpet. Plus the hot tub was broken the whole time we were there. After 10 hoyrs of volleyball would have been nice to have this 1 amenity working.
- 5/5
Room was great in all ways. Staff very friendly.
- 5/5
Room was great in all ways. Staff very friendly.
- 5/5
The room was clean and the staff was very friendly. We had rented a vehicle but we liked that they had a service to take you anywhere in a 10 mile radius free of charge.
- 5/5
The room was clean and the staff was very friendly. We had rented a vehicle but we liked that they had a service to take you anywhere in a 10 mile radius free of charge.
- 2/5
I felt unsafe in the hotel and in the area. It was clean but that is the only positive.
- 2/5
I felt unsafe in the hotel and in the area. It was clean but that is the only positive.
- 4/5
Clean rooms! But breakfast had no fresh fruits- canned fruits.
- 4/5
Clean rooms! But breakfast had no fresh fruits- canned fruits.
- 5/5
Great
- 5/5
Great
- 2/5
Clean but dated hotel, a lot of highway noise, very lame breakfast (basically coffee and instant eggs), do not recommend, overpriced for what you get. This is a OTR trucker hotel.
- 2/5
Clean but dated hotel, a lot of highway noise, very lame breakfast (basically coffee and instant eggs), do not recommend, overpriced for what you get. This is a OTR trucker hotel.
- 5/5
Room was clean, staff were helpful and friendly. Breakfast was great!
- 5/5
Room was clean, staff were helpful and friendly. Breakfast was great!
- 5/5
Facilities were nice and clean. We had room to spread out. The staff was professional and courteous. We would definitely recommend it to others.
- 5/5
Facilities were nice and clean. We had room to spread out. The staff was professional and courteous. We would definitely recommend it to others.
- 5/5
Room was great, staff was wonderful.
- 5/5
Room was great, staff was wonderful.
- 5/5
Clean room, great staff
- 5/5
Clean room, great staff
- 5/5
Clean rooms. Courteous staff.
- 5/5
Clean rooms. Courteous staff.
- 5/5
The bathroom was very well maintained and clean. The staff were also very friendly.
- 5/5
The bathroom was very well maintained and clean. The staff were also very friendly.
- 5/5
The room was clean and the staff were all friendly .
- 5/5
The room was clean and the staff were all friendly .
- 4/5
Yes everything was great. Thanks
- 4/5
Yes everything was great. Thanks
- 1/5
Our toilet did not work throughout our whole stay and it would be fixed until we checked out. It was very annoying to have to go downstairs to use the community restroom.Hotel did not compensate us either.
- 1/5
Our toilet did not work throughout our whole stay and it would be fixed until we checked out. It was very annoying to have to go downstairs to use the community restroom.Hotel did not compensate us either.
- 4/5
Good room at a good place, good breakfast
- 4/5
Good room at a good place, good breakfast
- 5/5
Staff was very friendly
- 5/5
Staff was very friendly
- 3/5
African American lady in the evening lacks customer service! The breakfast eggs were tasteless and other breakfast items were not good either. Fortunately there’s a waffle place a block away.
- 3/5
African American lady in the evening lacks customer service! The breakfast eggs were tasteless and other breakfast items were not good either. Fortunately there’s a waffle place a block away.
- 4/5
Good variety breakfast. Friendly staff. A lot staff working. Very good
- 4/5
Good variety breakfast. Friendly staff. A lot staff working. Very good
- 5/5
The location was perfect near stores, restaurants, and friends who live here. The rooms were clean, the amenities were great, and the staff was excellent.
- 5/5
The location was perfect near stores, restaurants, and friends who live here. The rooms were clean, the amenities were great, and the staff was excellent.
- 5/5
Clean room nice amenities
- 5/5
Clean room nice amenities
- 4/5
Room and staff were ok.
- 4/5
Room and staff were ok.
- 4/5
Friendly staff
- 4/5
Friendly staff
- 3/5
This room smells like smoke. Staff was very courteous.
- 3/5
This room smells like smoke. Staff was very courteous.
- 5/5
Clean rooms, Staff super attentive, Breakfast was delicious and the kitchen lady was super attentive, making sure we had all we need it, We loved the breakfast!
- 5/5
Clean rooms, Staff super attentive, Breakfast was delicious and the kitchen lady was super attentive, making sure we had all we need it, We loved the breakfast!
- 5/5
The staff was really friendly!
- 5/5
The staff was really friendly!
- 4/5
Although not extremely healthy, they got lots of food and lots of options.
- 4/5
Although not extremely healthy, they got lots of food and lots of options.
- 3/5
Only gave a 3 star due to the friendly staff. Bed was worn out and very uncomfortable. Didn’t get garbage emptied or towels. Way overpriced.
- 3/5
Only gave a 3 star due to the friendly staff. Bed was worn out and very uncomfortable. Didn’t get garbage emptied or towels. Way overpriced.
- 5/5
Everything was great
- 5/5
Everything was great
- 3/5
Room wasn't soundproof, or sound dampened and the breakfast was lacking.
- 3/5
Room wasn't soundproof, or sound dampened and the breakfast was lacking.
- 5/5
No complains! Chose this location for its closeness to the talking stick amphitheater but the hotel itself passed expectations. Shower got very warm, good pressure. Relatively comfortable mattress.
- 5/5
No complains! Chose this location for its closeness to the talking stick amphitheater but the hotel itself passed expectations. Shower got very warm, good pressure. Relatively comfortable mattress.
- 5/5
Room was great, staff were very friendly. In town for an event at the Talking Stick Amphitheater and they had a shuttle to the venue that we weren’t expecting. Had to walk back, but the walk isn’t bad at all.
- 5/5
Room was great, staff were very friendly. In town for an event at the Talking Stick Amphitheater and they had a shuttle to the venue that we weren’t expecting. Had to walk back, but the walk isn’t bad at all.
- 2/5
2 out of 3 rooms had water on the floor mould and foul smell
- 2/5
2 out of 3 rooms had water on the floor mould and foul smell
- 5/5
Hotel was very clean and was very satisfied for my needs
- 5/5
Hotel was very clean and was very satisfied for my needs
- 4/5
Property was clean, staff was friendly, price was right.
- 4/5
Property was clean, staff was friendly, price was right.
- 3/5
The hotel just provide the basics and l liked the warm pool; but nothing so unique in the rooms or the food; my bedside table had dry sticky staff kind of spillage of coffe or juice from previous customer and dusty on it which made me wonder if the room was cleaned or linen changed etc .
- 3/5
The hotel just provide the basics and l liked the warm pool; but nothing so unique in the rooms or the food; my bedside table had dry sticky staff kind of spillage of coffe or juice from previous customer and dusty on it which made me wonder if the room was cleaned or linen changed etc .
- 5/5
Yes
- 5/5
Yes
- 3/5
Old building, the room had a pungent smell of old wet dirt, I’m glad the room didn’t have carpet. Bathroom was clean and had really hot water. Pillows were not comfortable. However the room was spacious.
- 3/5
Old building, the room had a pungent smell of old wet dirt, I’m glad the room didn’t have carpet. Bathroom was clean and had really hot water. Pillows were not comfortable. However the room was spacious.
- 5/5
The best best western I’ve stayed at.
- 5/5
The best best western I’ve stayed at.
- 5/5
Stay here if you are attending a concert at the Talking Stick Resort Amphitheatre. They offer a free shuttle to the venue. You will enjoy a nice, safe, walk back. The rooms are perfect, staff are very friendly and kind. The hotel is close to the bus stop also. One bus takes you back to central Phoenix. I wish I could have stayed for breakfast. It looked great. Thank you everyone for a most enjoyable stay. Short, but very sweet!
- 5/5
Stay here if you are attending a concert at the Talking Stick Resort Amphitheatre. They offer a free shuttle to the venue. You will enjoy a nice, safe, walk back. The rooms are perfect, staff are very friendly and kind. The hotel is close to the bus stop also. One bus takes you back to central Phoenix. I wish I could have stayed for breakfast. It looked great. Thank you everyone for a most enjoyable stay. Short, but very sweet!
- 3/5
I’m not completely unhappy with the hotel, it’s just not a top hotel.
- 3/5
I’m not completely unhappy with the hotel, it’s just not a top hotel.
- 4/5
The room and breakfast was all fine. The only thing I disliked was the area - not the best part of town. Weird folks at all hours in the parking lot. Wouldn’t stay here again.
- 4/5
The room and breakfast was all fine. The only thing I disliked was the area - not the best part of town. Weird folks at all hours in the parking lot. Wouldn’t stay here again.
- 2/5
The carpet was very dirty, the cloth shower curtain was dirty.
- 3.5/5
Room smelled like cigarette smoke
- 5/5
Clean room
- 5/5
Clean room
- 5/5
Clean room
- 5/5
Clean room
- 4/5
I was actually surprisingly pleased. That area of town is known to be a little rough around the edges. I only paid $95 for a king size room and it included a little couch area . It was clean and I never heard any noise. I would stay there again.
- 4/5
I was actually surprisingly pleased. That area of town is known to be a little rough around the edges. I only paid $95 for a king size room and it included a little couch area . It was clean and I never heard any noise. I would stay there again.
- 5/5
We stayed here for the Charlie Kirk Memorial. The room was very clean, bathroom vanity was big which was great. Large refrigerator and microwave was convenient. Breakfast was good. The only complaint is that when taking a shower the tub did not drain well so it held water until the water was turned off. Otherwise we will stay again and WE ARE ALL CHARLIE KIRK!!
- 5/5
We stayed here for the Charlie Kirk Memorial. The room was very clean, bathroom vanity was big which was great. Large refrigerator and microwave was convenient. Breakfast was good. The only complaint is that when taking a shower the tub did not drain well so it held water until the water was turned off. Otherwise we will stay again and WE ARE ALL CHARLIE KIRK!!
- 2/5
Place smelled bad. I didn’t even stay one night
- 2/5
Place smelled bad. I didn’t even stay one night
- 4/5
Overall decent however i could hear every footstep in the hallways along with
- 4/5
Overall decent however i could hear every footstep in the hallways along with
- 4/5
Was close to freeway close to dining, gasoline, clean.
- 4/5
Was close to freeway close to dining, gasoline, clean.
- 4/5
The lady that was at the desk for our check-in & check-out was so friendly! Great options for the breakfast. Hotel itself could use some updating, but everything was in decent working order. I will definitely be staying here again especially when I'm going to a concert at Talking Stick Amphitheater.
- 4/5
The lady that was at the desk for our check-in & check-out was so friendly! Great options for the breakfast. Hotel itself could use some updating, but everything was in decent working order. I will definitely be staying here again especially when I'm going to a concert at Talking Stick Amphitheater.
- 4/5
Property was close to every shopping and dining area. Room can use a carpet upgrade or remove and replace with tiles. Overall, not a bad place would stay again.
- 4/5
Property was close to every shopping and dining area. Room can use a carpet upgrade or remove and replace with tiles. Overall, not a bad place would stay again.
- 5/5
Great place to stay for a concert. They have a shuttle that will take you there.
- 5/5
Great place to stay for a concert. They have a shuttle that will take you there.
- 5/5
It’s was amazing stay and vary nice rooms
- 5/5
It’s was amazing stay and vary nice rooms
- 3/5
The beds were uncomfortable and the carpet looked dirty. The staff was very friendly.
- 3/5
The beds were uncomfortable and the carpet looked dirty. The staff was very friendly.
- 5/5
Breakfast amazing, like cation amazing, the surrounding area iffy
- 5/5
Breakfast amazing, like cation amazing, the surrounding area iffy
- 5/5
It was a great place to stay! They offer free breakfast in the morning and the options were great! They also have a free shuttle for the guests which came very handy for me! I would stay here again, the staff were very friendly and helpful.
- 5/5
It was a great place to stay! They offer free breakfast in the morning and the options were great! They also have a free shuttle for the guests which came very handy for me! I would stay here again, the staff were very friendly and helpful.
- 4/5
Nice staff
- 4/5
Nice staff
- 5/5
The hotel offers free shuttle to The Talking Stick Amphitheatre, however you would need to find a ride back to the hotel. Very walkable from venue to hotel. Staff was friendly upon check in and check out.
- 5/5
The hotel offers free shuttle to The Talking Stick Amphitheatre, however you would need to find a ride back to the hotel. Very walkable from venue to hotel. Staff was friendly upon check in and check out.
- 5/5
We had a family function to attend and the location and place ice fit our needs. Thank you to the friendly staff.
- 5/5
We had a family function to attend and the location and place ice fit our needs. Thank you to the friendly staff.
- 5/5
N/a
- 5/5
N/a
- 4/5
Clean, quiet, friendly service and homie
- 4/5
Clean, quiet, friendly service and homie
- 5/5
The front desk staff was nice. The housekeeping lady was so polite and friendly. The breakfast was delicious and had excellent options. I will recommend you.
- 5/5
The front desk staff was nice. The housekeeping lady was so polite and friendly. The breakfast was delicious and had excellent options. I will recommend you.
- 5/5
The pillows were a bit uncomfortable, toilet pressure sucked which caused the toilet to get plugged up. Other than that, no issues at all. Was close to Talking Stick Amphitheater.
- 5/5
The pillows were a bit uncomfortable, toilet pressure sucked which caused the toilet to get plugged up. Other than that, no issues at all. Was close to Talking Stick Amphitheater.
- 5/5
Nice place to stay, will definitely stay here in the future again. Very clean and friendly staff.
- 5/5
Nice place to stay, will definitely stay here in the future again. Very clean and friendly staff.
- 4/5
It was a quick trip! But overall it was nice! Close to the event I was attending
- 4/5
It was a quick trip! But overall it was nice! Close to the event I was attending
- 5/5
The front desk employee was super nice and helpful. The room was clean and comfortable. Walking distance to the pavilion.
- 5/5
The front desk employee was super nice and helpful. The room was clean and comfortable. Walking distance to the pavilion.
- 3/5
Good location for the amphitheater. The pool was a bit dingy. Great staff.
- 3/5
Good location for the amphitheater. The pool was a bit dingy. Great staff.
- 1/5
Gross. First room they gave us reeked of smoke. Guessing it was once a smoking room turned non smoking. They switched us to a room that smelled better so that I appreciated. However, while showering, we found neatly placed on top of the shampoo dispenser the most disgusting toenail. We’re talking green/black full toenail that someone had left behind. Absolutely disgusting. Will not return. Will never recommend.
- 1/5
Gross. First room they gave us reeked of smoke. Guessing it was once a smoking room turned non smoking. They switched us to a room that smelled better so that I appreciated. However, while showering, we found neatly placed on top of the shampoo dispenser the most disgusting toenail. We’re talking green/black full toenail that someone had left behind. Absolutely disgusting. Will not return. Will never recommend.
- 5/5
Everyone was so friendly and the room was nice. They have a continental breakfast until 10am. The only thing I would say is our bed was very hard. Other than that I would completely recommend. Close to food and the amphitheater were we say a concert.
- 5/5
Everyone was so friendly and the room was nice. They have a continental breakfast until 10am. The only thing I would say is our bed was very hard. Other than that I would completely recommend. Close to food and the amphitheater were we say a concert.
- 3/5
The room smelled stale, and it was very dark. The bathroom lighting was OK, but the rest of the room was dark.
- 5/5
Helpful front desk staff.
- 5/5
At first I wasn’t happy with my room. It was for a disabled person. My fiancé and i caught a really bad foul smell in the room that couldn’t go away. More like stuffy and sewer mixed together. I spoke to the front desk person (Samantha) about my room and she so kindly found me another one that was so clean and very upgraded. I was so grateful for her to stay and help us out after it seemed like her shift was over. She made our stay perfect.
- 5/5
It was great that the room was large, comfy bed, clean, great shower & all necessities but the eggs & bacon at the breakfast were terrible. Eggs not real & bacon too thin & crispy. Waffle & fruit were good tho.
- 5/5
I have no complaints.
- 4/5
Thank you!
- 5/5
Very clean
- 4/5
This area of town is not in the safest, but we felt safe inside the hotel. The pillows were terrible and the mattress was super hard, so its not the best nights sleep. The breakfast was pretty pathetic as well.
- 5/5
Welcoming, friendly staff. Clean facility, overall.
- 4/5
Nice hotrl and close to a lot of businesses
- 5/5
Great location. My kids loved the pool! Free shutttle to venue.
- 1/5
Key to room did not work. Walked down hallway, down a flight of stairs told front desk. They said seet belt demagnatized them. Went back. Still did not work. Went to front office again. Got new set finally worked after 2 attempts. Wont stay here again.
- 3/5
My room had a clogged tub drain and the hot water was off after ten.
- 4/5
Great place to stay for concerts st the Amphitheater
- 5/5
Excellent customer service from both shifts I interacted with. Clean rooms!
- 5/5
Pretty much what you would expect from a hotel in this price but cleaner. Staff were all nice and actually said hello, even the maids in the hall. Breakfast was fairly varied and coffee was good.
- 5/5
Great hotel. I highly recommend it. Convenient and lots of parking spots. Great service as well.
- 5/5
clean and quiet
- 4/5
Excellent kind staff❣️
- 5/5
Great
- 5/5
Best place to stay in the area. A little pricey, but no complaints otherwise
- 5/5
Very spacious and clean rooms, friendly staff, decent breakfast.
- 4/5
Just fine
- 5/5
All good, will come back
- 5/5
.
- 5/5
Good breakfast and easy drive to camelback ranch. Lots of eating options nearby
- 5/5
Everything was good. Breakfast was very good!!
- 4/5
I was a clean place and the staff were all very friendly. But, the parking lot was small and there were several large semi-trucks parked close to the entry and should have been park towards the back to leave room for cars to park.
- 4/5
Staff was great.
- 4.5/5
Elevator out of service. Decor was okay, but a little dated.
- 4/5
Nice and quiet. Clean.
- 4/5
Location
- 3/5
Super hard bed, so hard I had trouble sleeping and woke up frequently in pain would’ve been better to sleep on the floor.
- 5/5
Everyone is super friendly and helpful. Good breakfast every morning.
- 5/5
I have no complaints, room was clean and smelled amazing
- 3.5/5
Rooms are starting to show wear and tear and are need of a refresh and update
- 2/5
Staff friendly area generally good. But i got bed bug bites from my stay! While it looked and seemed clean, the next day i was bitten all over. Please beware
- 4/5
Beds could be more comfortable, little lumpy
- 5/5
Clean rooms clean hotel
- 5/5
Nice clean hotel with easy access to freeway. Little uneasy with sex novelties store next door and number of truckers staying there. Pool and hot tub face parking lot so no privacy .
- 1/5
The elevator was out of service. The property left me feeling unsafe with the homeless people in the area. There were people partying in the parking lot late into the night. Drinking and fighting up against the building. I also found a cockroach in the room
- 5/5
Nice fitness center and continental breakfast
- 4/5
Quiet and comfortable with cozy bed and nice bathroom
- 5/5
All good…. Nice big room.. no complaints..
- 4/5
Hotel was clean
- 4/5
great place to stay but unsafe around the building
- 3/5
It was okay
- 5/5
Stayed here during the Fiesta game and it was a great choice! Close to the stadium, clean rooms, and front desk staff was super friendly!
- 5/5
Everything was nice, employees were helpful and made sure to answer all questions possible
- 4/5
It was great to have two double beds and the pull out couch. We arrived in the middle of the night, but check in was quick and easy. It was loud right outside our room most of the day due to pool resurfacing. But it was a good hotel for what we needed.
- 4/5
My one complaint is that the bed was extremely firm, but other than that nice hotel and I would stay there again if I’m in that area.
- 5/5
Yes
- 5/5
Stay here you will be satisfied.
- 5/5
C
- 5/5
Nope
- 3/5
The room was fine but I noticed a stain on the sheet and there were some hairs on the soap dispensers but likely because it was on an unconventional place to clean. Bed was a bit firm but otherwise the room was fine. For the price I didnt have have super high expectations and it pretty much met them, the small things just prevented it from being a great stay.
- 5/5
Room to park my 30 ft rv for a night
- 4/5
We checked in one day the next went to event when arrived back to hotel key card didn't work,. Had to get it re-keyed, not sure why that happened in the middle of trip. Other than that staff was friendly.
- 1/5
Reservation was for 2 nights. Price was average. Breakfast was a joke. Hair dryer did not work. It did turn on but made loud noises and sparks. I turned it off immediately. Refrigerator was so cold it froze all the food. Air conditioner was stuck on one temperature and was noisy. We had to just turn it off to get some sleep. Toilet did work properly, even after jiggling the handle it continued to run for some time before finally stopping. I saw a hair in the sink. I told the maid service as we left. Reception, and dinning area were at one end and the hotel. Hotel has 2 floors. We were on the 2nd floor. The elevator was at the FAR end on the other side of the hotel. I might expect these problems if the price was cheap but it wasn't. Front desk staff was nice. Has pool and hot tube.
- 5/5
Now for the hotel the staff from check in to housekeeping was very nice and professional. Each staff member greeted me with a smile. Beds are comfy. Amenities were good The breakfast was very good. And a good variety of items. The grounds were very clean and well kept. The only negative I have is there wasn't ice or vending machines on 2nd floor. So after a little adventure I found them on the 1st floor. Maybe advise guests the only ice and vending machines are on 1st floor and where theyre located. Overall yes, i well stay here again when i attend another concert at Talking Stick
- 4/5
Staff was very friendly, even when there was an issue with my booking, they worked to solved it. You will need a car to easily move around.
- 5/5
It was a perfect hotel in a perfect spot to get to the venue of our concert. They ha shuttle service until 10 so we were able to get a ride there and we were close enough to walk back at 10:30 PM.
- 5/5
Loved the staff, amazing breakfast and comfortable bed.
- 5/5
They have a free shuttle to the nearby concert venue.
- 5/5
Everyone was so friendly and helpful. The room was clean and comfortable. Would definitely recommend.
- 5/5
Convenient location in a very comfortable place if you are attending an event or concert at the Talking stick arena. They even offer you a ride. Excellent service
- 5/5
Thank you!
- 3/5
Pool was closed
- 5/5
It was a great location
- 4/5
Close to Talking Stick arena. The best place to stay bye far in walking distance.
- 5/5
Comfortable. Met my needs.
- 5/5
Came here for a concert. Rooms were nice and clean. Good distance from Talking Stick, and the shuttle they offer is great! Anywhere you need to go within ten miles! Jacuzzi tub in the room was so nice! Alicia and Kristi were so nice and answered all my questions. Great area, and they have security at night. Will stay again!
- 4/5
Very convenient and walkable to the amphitheater. Nice staff. Good breakfast.
- 5/5
Super amazing staff!
- 4/5
Close to the freeway
- 4/5
The pool and hot tub were out of service. Bummer
- 4/5
Location?on the edge of sketchy
- 1.5/5
The lack of quantity, quality and variety of the food. They put out a very, very smal portion of food. By far the worst continental breakfast I ever seen. Just straight ghetto they ought to do better.
- 5/5
N/A
- 5/5
This guest did not leave comments about this hotel.
- 5/5
Great customer service and breakfast!
- 5/5
N/A
- 4/5
Asked for extra blankets and not available Would have liked a complimentary water bottle Pool outside right in parking lot without privacy
- 2.5/5
Hotel overall had a mildew smell in the halls. Luckily the room didn¿t. Room had several hairs in it still on bedding and in folded clean towels. and in the shower. Breakfast was not much Our remote didn¿t work we called the front desk nobody ever came
- 4/5
This guest did not leave comments about this hotel.
- 5/5
The price is always to expensive
- 3.5/5
This guest did not leave comments about this hotel.
- 3/5
The hotel was clean. The staff was helpful and polite.
- 5/5
Comfortable pillow and bedding. Well rounded and good variety of breakfast options