Hyatt Place Tijuana

Room spacious and very comfortable.

Room spacious and very comfortable.

The breakfast

Exceptional

Exceptional

Breakfast need to be more choices and extend a extra hour for people like go to have breakfast little bit late

Very clean and comfortable easy to access and very safe Breakfast need to be more choices and extend a extra hour for people like go to have breakfast little bit late

Big rooms, good breakfast, clean. The A/C in the room is too noisy.

Big rooms, good breakfast, clean. The A/C in the room is too noisy.

Staff was excellente rooms were perfecto Must stay again Can't think of anything

Staff was excellente rooms were perfecto Must stay again Can't think of anything

Bad

Exceptional

the room was super spacious clean and comfortable

the room was super spacious clean and comfortable

Very good

Great in all areas!

Friendly staff, check-in was very easy since I booked with Expedia. No problems with my reservation, and the rooms were great. We also had breakfast there; the food was amazing.

Family, friendly.

La habitación impecable y todo muy organizado. El desayuno espectacular. Altamente recomendado!

Great place! Excellent attention from personel.

Very clean facility in enough to standard to Hyatt The staff was aware of noise on the back of the hotel. Construction work all night. They still place me and my elderly parents. Facing that site for one night. Next day they changed me.

Very clean facility in enough to standard to Hyatt The staff was aware of noise on the back of the hotel. Construction work all night. They still place me and my elderly parents. Facing that site for one night. Next day they changed me.

Exceptional

Everything was good on the property except the noise of construction next door all night

Great customer service

Good

The room was so clean and smelled fresh . Also the breakfast buffet is the best. Clean and comfy sofas in the lobby . Your staff spoke great Spanish and English !!! He was very attentive and polite. I forgot his name. But he was awesome as well as the chef on the kitchen making omelletes and serving pozole !!!

Exceptional

Secure and clean . There is always security and the front , the staff is always friendly attentive , everyone , from the front desk clerks to the cooks

Secure and clean . There is always security and the front , the staff is always friendly attentive , everyone , from the front desk clerks to the cooks

Staff at the front desk are professional and kind

A Westin is being built right next door and their heavy machinery use seems to peak between 9pm and 3am. It makes it difficult to sleep but there's nothing the Hyatt can do about it.

Breakfast was ok. Coffee could be better

Excellent customer service

Amazinly quiet even with construction next door, rooms are sound proof . The staff is friendly and professional

Great Location and very good breakfast buffet

The standout was definitely the breakfast. It was buffet-style, but with a full spread of Mexican options—pozole, chilaquiles, eggs, beans, plantains, potatoes—along with cereals, toast, a waffle station, pastries, a small salad bar, and fresh juices including orange juice. Everything was surprisingly good. The only improvement I’d suggest is replacing the room carpet with hard flooring. Other than that, it was a great experience overall, and I’d certainly stay here again.

Everyone is professional courteous and always smiling wich we love ,plus the rooms are so quiet

Friendly staff

Great location. Comfortable mattress. Good buffet breakfast.

We were in town to visit family. Everyone was very nice, easy to work with. Our room was clean and we were well taken care of each night

Property was safe and welcoming

We enjoyed a great stay with our family. 2 Queen w/sofa was clean and spacious. Complimentary parking and breakfast is a huge plus! The breakfast was yummy with good variety, even my picky kids enjoyed. Good location across from Paseo Chapultepec. Felt safe during our stay. Would definitely recommend and stay again.

Everyone is so nice and kind, the rooms are really clean, they have a great drinks and food, everything it was so close and safe

Rooms are a great size, beds are confortable, clean and quiet.

Higly recommended

Excelente servicio al cliente, amabilidad y disponibilidad

Staff rude, dirty and old place

The staff was really great and very professional

Great and frendly staff.

I've stayed here before but this was the best check-in I've ever had. Good people work at the front desk.

Very well located, safe area with excellent restaurants at walking distance from the hotel.

it was nice, the persons that work there are so servicial

Nice

Thank you

y los baños no funcionaban especificamente las regaderas. Me dieron un late check out esto fue amable de su parte. Pero esto no compensa las condiciones en las que tienen en el hotel por falta de limpieza y mantenimiento. Tiene una mala administracion.

I do not recommend this hotel at all. Staff is tge worse

Property staff was excellent

They need to change bedding every time , our pillows smelled really bad and blankets had a sweat smell

Construction in room next door and construction on another hotel next to the the Hyatt

This was a 2 night stay for my wife and I. This was our first time staying at Hyatt Place. The hotel is immaculate. So clean and comfortable. The rooms are very nice, spacious with sofa, coffee maker and refrigerator. The only problem was they were having elevator issues. We were on the top 7th floor and it was necessary one time to walk all the way up to our floor in the stairwell. That is hard for us as we are seniors. The free breakfast is great. One particular receptionist was particularly helpful after we checked in to help me with logging on to the WiFi. There were some WiFi issues and she was very patient and helpful to help get on WiFi as my job depends on it. I cannot remember her name. Great hotel and we will stay there again.

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Excellent

The staff is friendly. Hotel in great area close to most restaurants and bars.

Amazing staff, clean property, and very friendly. I’d recommend!

Constru

Great experience will stay again next time I’m in Tijuana

Todo bien lo unico que tarda mucho en sale agua Caliente y no recibi toallas en mi cuarto .

Everything was noce good staff and the breakfast is good only negative i have is the tvs dont pair with phone to stream and they dont have Netflix.

Internet issues, phone issue to call downstairs

Clean, location N/a

The parking is not enough for the number of rooms of tha hotel, so it was completely fullI had to park blocking a storage door.

Overall great experience

Stay would have been perfect if it wasn’t for loud construction noice all day and night. Place was convenient to local restaurants. Also was able to charge my Tesla

We asked for a change of room Cause I did like the one I got And they gave a horrible attitude

Easy to find, friendly staff, clean and delicious breakfast.

I like it was a great experience I will be coming back it looks renovated and loved the cleanliness and loved the easy access parking

In a very conveniente location for my trip

The Staff was very attentive to our needs. Breakfast was amazing everyday. Great service overall.

good

N/A

The staff was nice & friendly and very helpful.The only thing I did not like was that the lampshade had bit of dust.

Great hotel! Excellent service

Unfortunately my TV did d agaqin !!not work, maintenance tried to fix it, it worked for a bit and die again in the morning.

Great customer service!!

Great establishment. Clean and quiet.

The staff is incredible and the rooms are comfortable.

Good

Great service

Great stay location as 2 new nalls close by and can easily walk to plus all the best dining options right across the street.

We always enjoy staying here excellent all the way around

Location is great, room is very clean and equipped for handicapped access to the room including restroom, and handicapped bed. Super friendly and nice staff wonderful customer service. The food and drinks were also amazing. We will be back again soon in July.

The driveway to enter the parking was a little difficult. The staff at the bar was less than welcome while other customers were catered to. Very clean hotel. Comfortable rooms but was not aware of the huge construction across the street. So much noise. So much that they have ear plugs available in the bathroom. Just not a restful night. Had I known would of booked elsewhere.

The staff was very friendly and the free buffet and the comfortable beds and great channel selection to watch tv. The restrooms need to be updated no fans for circulation, the water pressure in the shower is not good and the showers are very outdated and I could hear the plumbing for the other rooms. As well the buffet needs a better selection of meat proteins and way better coffee as well.

I had a great expierence for the service, amazing restaurant and its abgreat location to find anything you might need.

Great property and the staff gave great customer service

Everything!@

Necesita más estacionamientos urgente

Great 👍

Breakfast

It’s always so fresh and so clean!

Great location. Loved the place.

They didn't clean our room although we spoke to housecleaning and requested cleaning and the phone in teh room didn't work Poor service and responsiveness to our concerns of no cleaning our room

*

A lot of concsteuction and very loud since early morning.

Tnx

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Kggigiggig

Great customer service. Very clean. Great breakfast

It was over all great

Muy comodo el hotel cerca a todos lados un excelente servicio

Everything was a 5 star.

Exceptional

Muy caro

Staff was very friendly and very helpful with finding food and things to do. Hotel was very clean and not very far from the border. Will definitely stay here again when traveling there

Conveniently located and very clean!

Everything great as expected at this location.

I love this hotel. I only stay here when I travel to Baja. The service is amazing, great location and the breakfast is the best.

Great saff! Beds were as bit firm.

Good location

Very nice … hope to be back soon

The room was spacious and very clean. The staff was very helpful and parking is closed up (no additional fee for parking).

Everything was all good

Breakfast was delicious and with a lot of choices

TODO PERFECTO

Very close to good restaurants

Clean and close to fine dining

N/a

Great location accross a shopping plaza with excellent restaraunts.

Prefect customer service

My recent stay at the Hyatt Tijuana was an exceptional experience, thanks in large part to the incredible staff who went above and beyond to make every moment enjoyable. From the moment I checked in, I felt welcomed and valued as a guest. The front desk team was attentive, friendly, and always ready to help with any questions or requests I had. Thank you

Staff and clean Smell in hotel lobby and in the rooms

Has a great breakfast. Walking distance to Chapultepec plaza. Recommend La Lorenza restaurant. Great food excelente service.

Good

Very noice at night

Clean place … great service

Safe

It’s a nice place to stay with friendly staff and easy parking

The people working there are frendly and helpful, the chef was very frendly and his food was good and tasteful the breakfast buffet goes beyond the usual menu they have Mexican dishes and were delicious the manager was very kind and helpful with my problems with the booking and help me to get some points because I was sad to lost all of them the hotel was clean the bathrooms need more attention to the clean Aside from that was a good stay i was there for 15 days or so and was a good stay

Thanks

Add starbucks coffee on their lobby and maybe a pool.

A top level hotel in Tjhuna.

Very safe location near upscale shopping plaza with great restaurants.

Nice and new

It’s perfect location and service

.

Great location! Lots of restaurants across the street, there’s bars & clubs across the street as well, a little noisy at night due to the club being right across you can hear the loud music til about 4am, might not be a good option if you’re a light sleeper.

Can’t go wrong with American chain hotels. The breakfast is really good. It was a good stay.

.

Comfort, clean, price, location

Very Noisy neighborhood

Too Noisy

Clean, delicious breakfast included, lots of shopping near by, great staff!

I wish there was a hard table in front of the sofa (where I can put my beer or drinks). I wish there was a microwave in the room.

Good hotel and friendly.

Clean friendly outstanding

Loved the breakfast the service everyone was so nice and the room was clean it was a really good choice honestly

Overall love staying here very clean & the breakfast is delicious

Well at first it was fine we went out for dinner came back i own a taxi business in Mexico so i was driving one of my taxis when we checked in the lady at the desk she said it was fine parking the taxi in the parking but on the way back security told us that we were not allowed to park because it was a taxi he was really rude and acted violently saying that i been here 4 years i know what im saying so park outside on the street we told him that they told us that we can park but he was so negative even saying if you like it you can leave i went inside to speak with someone else and she was very rude too saying i don’t know who told you that but will check she came back with an attitude saying ok you can park is there anything else with a rude face rolling her eyes back even saying how many people are with you because we don’t accept any guess I Been staying at this hotel so many times i was really disappointed this time how they treated me i been coming in with my taxi every time i stayed there but i guess not no more and to my surprise we were 4 people staying there and they only gave us 2 small waters and that if we wanted more we had to pay for it so we did really a pretty bad experience i had no choice but to stay there since i couldn’t find any other hotel

Wonderful

Very nice place to stay overnight for the three of us. We got in late and there were snacks still available to eat. We had a connecting flight later in the day so they stored our luggage while we explored the local mall. The breakfast was abundant and delicious. Nothing