TownePlace Suites by Marriott Tampa Westshore/Airport
About TownePlace Suites by Marriott Tampa Westshore/Airport
Attractively set in the Westshore district of Tampa, TownePlace Suites Tampa Westshore/Airport is located 2.9 miles from Raymond James Stadium, 5.3 miles from Hyde Park and 6.4 miles from Amalie Arena. Featuring free bikes, the 3-star hotel has air-conditioned rooms with a private bathroom. The hotel has an outdoor swimming pool, fitness center and free shuttle service. At the hotel, rooms have a desk. Certain rooms contain a kitchenette with a fridge, a dishwasher and an oven. The rooms in TownePlace Suites Tampa Westshore/Airport are equipped with a flat-screen TV and free toiletries. The accommodation offers a buffet or continental breakfast. Guests will find a 24-hour front desk, a shared lounge and a business center at the property. 1-800 Ask Gary Amphitheatre is 12 miles from TownePlace Suites Tampa Westshore/Airport, while Busch Gardens is 13 miles from the property. Tampa International Airport is a few steps away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
The hotel is generally praised for its proximity to the airport and the availability of a shuttle service. The staff is frequently commended for their friendliness and helpfulness. However, the property is often described as dated and in need of renovation. Several guests have complained about the cleanliness of the rooms and the pool area.
- Close to the airport with a shuttle service
- Friendly and helpful staff
- Property is dated and in need of renovation
- Cleanliness of rooms and pool area is a concern
- 5/5
Everything was ok, Language barrier was a challenge, but we worked it out.
- 4/5
This hotel was very comfortable and clean, and they had a very nice breakfast! The only difficulty was that the elevator closest to our room was closed so we had to walk far and down different hallways to reach the other elevator which was inconvenient. Otherwise, it's a beautiful hotel.
- 5/5
Would stay here again.
- 5/5
The hotel met our needs nicely. The bed was comfortable and it was clean and quiet.
- 3/5
The only negative was that the breakfast was below average. Room was clean, property was clean, staff was very helpful.
- 3.5/5
Breakfast was average, but not one piece of fresh fruit. Not value for money. Convenient if your flight is cancelled or if your flight is first thing in the morning.
- 4/5
Overall it was good. Except for the room entertainment system. No Netflix access and the TV kept defaulting to the Marriott advert channel regardless of which channel was selected… very annoying!
- 5/5
I flew out before breakfast started
- 5/5
Ly at the front desk was AMAZING! She helped us so much and is super sweet.
- 5/5
Spacious room, TVs (2) worked painlessly, very comfortable beds and pillows. Very clean floors, bathroom, plenty of shampoo, conditioner and body wash. Speaking of the body wash, created loads of suds, nice smell unlike other hotels. We had no complaints what so ever.
- 5/5
Breakfast was fresh and staff was polite
- 5/5
clean room and close to airport
- 5/5
Clean room and friendly staff
- 2/5
I reserve with a different rate in February and change my rate for 250.00 per night to 500.00 per night and I make a reclamation for the difference rate
- 5/5
We enjoyed our stay. The room was very nice. The staff was amazing.
- 4/5
Not the best value for thr money.
- 4/5
Location Not the best value for thr money.
- 4/5
The hotel was pretty good! Had multiple breakfast options that were yummy and it was conveniently located
- 5/5
Everything is great
- 5/5
Well run, convenient to airport, what we needed
- 5/5
Good choice close to airport
- 5/5
Excellent staff
- 4/5
I booked this for the shuttle service to/from the airport and the complimentary breakfast in the morning to help our travel costs. Breakfast sucked but the kind and friendly staff made up for it! Would will be back but we hope the breakfast gets better.
- 5/5
Clean room , friendly staff, good coffee at 4:30am, great location and shuttle bus to the airport.
- 4/5
Breakfast was good. Kitchen had what we needed except for dish soap
- 5/5
Clean hotel with good breakfast. They'll tell you that you need a parking permit but not tell you it's $10.
- 5/5
The room was great with a kitchenette that was an absolute life saver. Staff was friendly and helpful and the property was a lot more quiet then I expected considering the airport right nextdoor. The pool was perfect for my kids and we'll stay again.
- 5/5
Clean room
- 4/5
Prompt airport shuttle
- 2/5
pool was not ready or clean. 2 elevators were broken, tv in room didn't work, staff was not attentive during day.
- 2/5
Ugh. Check-in good. Room- bathroom desperately needs complete renovation. Shower -awful. Bubbling wall paint- no bueno. Two screeching ear piercing fire alarms waking us up early in the morning- that weren’t fires, not ok. Morning breakfast offering zero food allergy options - fail.
- 4/5
Overall a good stay. The first issue was the wait time for the shuttle to get us from the airport to the hotel. It was well over 30 minutes and we were told about 15-20 minutes. Then, we got to the room and room 400 was next to a very loud vibrating mechanical system. We went back to the front desk and got changed to another room. The front desk employee was EXTREMELY sweet. She was there again in the morning and called the shuttle for me to go back to the airport to pick up the rental car. Again, it was way more than 30 minutes. She saw that 2-3 shuttles already came and told me that I wasn’t allowed to go on their shuttle because they were full or going somewhere else. Finally the fourth shuttle came and told me that the rental car center is not in the terminal so she blamed it on the front desk and said that she was going to call another shuttle for me. I interjected and said that I was going to go on that shuttle to the main terminal and take the monorail to the rental car. It was pretty shocking to me that the shuttle driver wasn’t as familiar with Tampa airport as I was. It also bothered me how she tried blaming it on the front desk employee who was a model employee. Before we left we looked out to take a look at the pool and the water was cloudy and green. I wouldn’t have gone swimming in that pool. The market was convenient. The rooms were clean. It was impossible to access the other side of the king bed with the sofa bed being open. 5 stars for the front desk employe
- 4/5
The pool looked very dirty from our room. We didn’t feel safe using it.
- 3/5
Convenient to the airport, not the cleanest room but short drive in the morning to the airport. Could hear plane noise overhead so just a heads up if sensitive to noises or bring a fan.
- 3/5
Pool was very dirty. It needs to be professionally maintained or shut down.
- 5/5
Very friendly and helpful staff. Nice and spacious rooms. Bathrooms a bit dated and a bit of noise from the road outside. Close to airport with free shuttle. Recommend
- 4/5
Got a upgrade to a suite, but nearest elevator was out of service
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Great location. Very hepful staff!
- 3/5
Good stay, pool was disappointing as it was not clean
- 4/5
Li (Lee?) at the front desk was awesome. Breakfast was good - I appreciated the healthy options.
- 4/5
Li (Lee?) at the front desk was awesome. Breakfast was good - I appreciated the healthy options.
- 2.5/5
Location Staff was flaky
- 2.5/5
Location Staff was flaky
- 5/5
Staff and room comforts Not a very walkable area
- 5/5
Staff and room comforts Not a very walkable area
- 5/5
Staff was great, nice room.
- 5/5
Staff was great, nice room.
- 3/5
Pool was in poor condition. Staff was rude
- 3/5
Pool was in poor condition. Staff was rude
- 3/5
Staff following up with service when requested. Also, teaching staff not to hold loud conversations in the hallway at all hours of the night/early morning.
- 3/5
Staff following up with service when requested. Also, teaching staff not to hold loud conversations in the hallway at all hours of the night/early morning.
- 4/5
NA
- 4/5
NA
- 5/5
Very clean, great location next to airport and staff was great.
- 5/5
Very clean, great location next to airport and staff was great.
- 2/5
Michael at the desk was passive aggressive. When i called for shuttle he never mentioned what to look for. We waited over an hour for pick up. When i called he said are you looking for the right van? I said looking for one with Marriott and he said its A1 to which i replied saw that but the driver never opened his door to ask us on the sidewalk either. The worst part was Michael said he needed our credit card for a hold, said it was $x. He charged$5x on a room I prepaid $5x+, said he would fix that but he didnt. The next day at checkout, the worker at the desk told me with Expedia they dont charge a hold and agreed it was no mistake what he did was wrong, also encouraged me to call a general manager because Michael actually was a manager. Sheets were clean. Breakfast was fair. I have a dispute in with my credit card. Shame on you Michael. I was completely respectful with you. I guess you thought it funny to leave us waiting in the cold at the airport and play games with my credit card.
- 2/5
Michael at the desk was passive aggressive. When i called for shuttle he never mentioned what to look for. We waited over an hour for pick up. When i called he said are you looking for the right van? I said looking for one with Marriott and he said its A1 to which i replied saw that but the driver never opened his door to ask us on the sidewalk either. The worst part was Michael said he needed our credit card for a hold, said it was $x. He charged$5x on a room I prepaid $5x+, said he would fix that but he didnt. The next day at checkout, the worker at the desk told me with Expedia they dont charge a hold and agreed it was no mistake what he did was wrong, also encouraged me to call a general manager because Michael actually was a manager. Sheets were clean. Breakfast was fair. I have a dispute in with my credit card. Shame on you Michael. I was completely respectful with you. I guess you thought it funny to leave us waiting in the cold at the airport and play games with my credit card.
- 5/5
Friendly desk staff; friendly and prompt airline shuttle drivers, clean room; reliable internet, hot shower
- 5/5
Friendly desk staff; friendly and prompt airline shuttle drivers, clean room; reliable internet, hot shower
- 5/5
The amenities in the room were far beyond what I expected. Full kitchen was not needed but in the future, I’ll be glad to know it’s there.
- 5/5
The amenities in the room were far beyond what I expected. Full kitchen was not needed but in the future, I’ll be glad to know it’s there.
- 5/5
Staff was excellent
- 5/5
Staff was excellent
- 4/5
I had called to an extent another day and asked for us to have two beds. We were given a room with one bed so I requested the two beds again and they gave us a room. It was very nice. There were three TVs in the room and none of them worked so we requested another room with working TVs.
- 4/5
I had called to an extent another day and asked for us to have two beds. We were given a room with one bed so I requested the two beds again and they gave us a room. It was very nice. There were three TVs in the room and none of them worked so we requested another room with working TVs.
- 5/5
Various humming noises at night but couldnt tell where they wete coming from (possibly tbe fridge or someones aircon). Good continental style breakfast with various choices. Really useful airport shuttle bus.
- 5/5
Various humming noises at night but couldnt tell where they wete coming from (possibly tbe fridge or someones aircon). Good continental style breakfast with various choices. Really useful airport shuttle bus.
- 4/5
The 5:30 AM airport shuttle bypassed the hotel with no communication. Had to take an Uber to the airport.
- 4/5
The 5:30 AM airport shuttle bypassed the hotel with no communication. Had to take an Uber to the airport.
- 2/5
Pretty run down hotel. Nice staff!
- 2/5
Pretty run down hotel. Nice staff!
- 3/5
Staff were friendly. Breakfast was very limited. Eggs did not taste good.
- 3/5
Staff were friendly. Breakfast was very limited. Eggs did not taste good.
- 4/5
Not many choices
- 4/5
Not many choices
- 4/5
The front desk was helpful and friendly. The room was clean. However, we were disappointed that the "fully renovated" room had a broken door in the bathroom, a bathroom door that wouldnt close without a lot of force, and wall trim that was coming off the walls. Parking was okay. Ssomeone blocked parking spaces with cones, which was frustrating because there isnt a lot of parking closer to the hotel. Breakfast was wonderful. A lot of healthy options and good quality. We were also confused about being sent emails every afternoon that we needed to check out and that our tv always said welcome to a different name every night. Overall it was good, but for the price, I'd rather stay at one of the other hotels nearby that cost only a bit more.
- 4/5
The front desk was helpful and friendly. The room was clean. However, we were disappointed that the "fully renovated" room had a broken door in the bathroom, a bathroom door that wouldnt close without a lot of force, and wall trim that was coming off the walls. Parking was okay. Ssomeone blocked parking spaces with cones, which was frustrating because there isnt a lot of parking closer to the hotel. Breakfast was wonderful. A lot of healthy options and good quality. We were also confused about being sent emails every afternoon that we needed to check out and that our tv always said welcome to a different name every night. Overall it was good, but for the price, I'd rather stay at one of the other hotels nearby that cost only a bit more.
- 3/5
We had issues connecting with the shuttle from car rental. Location & name on van not provided. Breakfast didn't start until 7am, too late for early flights. Room was very good.
- 3/5
We had issues connecting with the shuttle from car rental. Location & name on van not provided. Breakfast didn't start until 7am, too late for early flights. Room was very good.
- 5/5
They upgraded us to a very nice suite! So clean and spacious! Will definitely stay here again
- 5/5
They upgraded us to a very nice suite! So clean and spacious! Will definitely stay here again
- 4/5
The 2 members of staff we dealt with were super bright and helpful. Room fabric is old, and I reported that the W C seat needed replacing, but water pressure was good and everything we used in the kitchenette worked. Beds and pillows were comfortable. The stay represented good value.
- 4/5
The 2 members of staff we dealt with were super bright and helpful. Room fabric is old, and I reported that the W C seat needed replacing, but water pressure was good and everything we used in the kitchenette worked. Beds and pillows were comfortable. The stay represented good value.
- 1/5
Staff were wonderful and I wont take that away from them. However, the room and smells were horrible. It was dirty, stained, ceiling was wet and had hair on it? It was really crazy in there and our original rooms AC was broken so it was loud when it was active. Other than that,!85 was alright.
- 1/5
Staff were wonderful and I wont take that away from them. However, the room and smells were horrible. It was dirty, stained, ceiling was wet and had hair on it? It was really crazy in there and our original rooms AC was broken so it was loud when it was active. Other than that,!85 was alright.
- 4/5
It’s not so clean,the breakfast is not so good either, it’s not like a real Marriott hotel
- 4/5
It’s not so clean,the breakfast is not so good either, it’s not like a real Marriott hotel
- 5/5
What a wonderful hotel! All the staff were helpful and friendly. Everything was clean and stocked.
- 5/5
What a wonderful hotel! All the staff were helpful and friendly. Everything was clean and stocked.
- 4/5
It's a economic hotel next to a airport. The room had imperfection. This isn't a luxury hotel but its clean, the water is hot, the parking is easy, the front desk was responsive and let us in at 3am after our flight was late. What more do you want?
- 4/5
It's a economic hotel next to a airport. The room had imperfection. This isn't a luxury hotel but its clean, the water is hot, the parking is easy, the front desk was responsive and let us in at 3am after our flight was late. What more do you want?
- 1/5
Breakfast is not great. Cold food and basic menu. Room was never cleaned . Had to ask for blankets and towels . Sodas for sale were expired.
- 1/5
Breakfast is not great. Cold food and basic menu. Room was never cleaned . Had to ask for blankets and towels . Sodas for sale were expired.
- 5/5
Amazing customer service!!!
- 5/5
Amazing customer service!!!
- 5/5
Needs a bit of a update , lift out of action , otherwise a good stay
- 5/5
Needs a bit of a update , lift out of action , otherwise a good stay
- 4.5/5
Superb
- 3/5
While the room was okay, the hotel did not provide the customary amenities. For example, there was no hand soap in the bathroom. Additionally, the room, and perhaps the entire hotel, could use a renovation. Free parking would have been a nice perk. The one good thing was the hotel's proximity to the airport. All in all, the rates a "meh."
- 3/5
While the room was okay, the hotel did not provide the customary amenities. For example, there was no hand soap in the bathroom. Additionally, the room, and perhaps the entire hotel, could use a renovation. Free parking would have been a nice perk. The one good thing was the hotel's proximity to the airport. All in all, the rates a "meh."
- 5/5
Ok for just one night...will try another hotel next visit.
- 5/5
Ok for just one night...will try another hotel next visit.
- 3/5
A/C was noisy, the tub backed up, and the fridge didn’t get cold enough. Pretty much par for the course for a Marriott these days.
- 3/5
A/C was noisy, the tub backed up, and the fridge didn’t get cold enough. Pretty much par for the course for a Marriott these days.
- 2/5
The hotel did not have bath cloths! My son had to wash with a hand towel. I checked on Sunday, December 14th and still have not received my deposit of $50 back.
- 2/5
The hotel did not have bath cloths! My son had to wash with a hand towel. I checked on Sunday, December 14th and still have not received my deposit of $50 back.
- 0.5/5
Bad
- 5/5
- 5/5
- 5/5
Room was super clean. Staff were all very sweet and helpful. Breakfast was decent was a free meal.
- 5/5
Room was super clean. Staff were all very sweet and helpful. Breakfast was decent was a free meal.
- 3/5
The towels didn't seem fresh and the water in the shower took forever to warm up even just a bit. I put up with it because I only booked it for 2 nights and spent time with family during the day. On the plus side, breakfast offered lots of choices! The WiFi didn't connect right away and add to have a special code to do so
- 3/5
The towels didn't seem fresh and the water in the shower took forever to warm up even just a bit. I put up with it because I only booked it for 2 nights and spent time with family during the day. On the plus side, breakfast offered lots of choices! The WiFi didn't connect right away and add to have a special code to do so
- 4/5
Very convenient. The bedding was very comfortable and the toiletries in the bathtub were great. I stayed in room 405 which I think is an accessible room. I use a wheelchair and have to say getting in and out of the room were very difficult; hard to keep the door open and propel myself. The staff at the breakfast area were very nice.
- 4/5
Very convenient. The bedding was very comfortable and the toiletries in the bathtub were great. I stayed in room 405 which I think is an accessible room. I use a wheelchair and have to say getting in and out of the room were very difficult; hard to keep the door open and propel myself. The staff at the breakfast area were very nice.
- 5/5
Fabulous
- 5/5
Fabulous
- 5/5
Location, microwave, kitchen, great water pressure.
- 5/5
Excellent service. Not only did they accommodate an early check-in, they also offered to hold our bags until our room was ready.
- 5/5
Excellent service. Not only did they accommodate an early check-in, they also offered to hold our bags until our room was ready.
- 5/5
Clean room. Front desk recommended nice restaurant fir dinner. Morning shuttle could be a bit more organized. Driver passed by and had to turn around.
- 5/5
Clean room. Front desk recommended nice restaurant fir dinner. Morning shuttle could be a bit more organized. Driver passed by and had to turn around.
- 5/5
Nice, clean property, gym, very great accommodations for the money. Excellent front desk staff.
- 5/5
Nice, clean property, gym, very great accommodations for the money. Excellent front desk staff.
- 5/5
Close to the airport and very friendly staff.
- 5/5
Close to the airport and very friendly staff.
- 4/5
Great reception, very efficient and straightforward. Lots of great perks with this hotel like a courtesy shuttle and breakfast included, but most importantly: close to the airport!
- 4/5
Great reception, very efficient and straightforward. Lots of great perks with this hotel like a courtesy shuttle and breakfast included, but most importantly: close to the airport!
- 3.5/5
airport transfer too noise
- 3.5/5
too noise
- 5/5
Everything was perfect
- 5/5
Everything was perfect
- 3.5/5
I liked the location. I was on the ground floor so I can hear people walking and running around above me and the air conditioner was very loud.
- 3.5/5
I liked the location. I was on the ground floor so I can hear people walking and running around above me and the air conditioner was very loud.
- 5/5
everything was great!
- 5/5
everything was great!
- 5/5
Staff was super helpful in organizing the shuttle, quick with check in and efficient and friendly during the check in/out process. The room was clean and comfortable.
- 5/5
Staff was super helpful in organizing the shuttle, quick with check in and efficient and friendly during the check in/out process. The room was clean and comfortable.
- 5/5
clean room, location and friendly staff
- 5/5
clean room, location and friendly staff
- 3/5
It was pretty basic. Bathroom had some damage on the wall by where the tub connects and it was not repaired and looked bad.
- 3/5
It was pretty basic. Bathroom had some damage on the wall by where the tub connects and it was not repaired and looked bad.
- 5/5
For this price it was exceptional service and cleanliness
- 5/5
For this price it was exceptional service and cleanliness
- 5/5
The room was good. I was able to check in early which I really appreciated.
- 5/5
The room was good. I was able to check in early which I really appreciated.
- 2.5/5
Location No printer. Safes being installed front desk computer not working
- 5/5
It was convenient near the airport for a very early plane departure the next day. The front desk staff were very friendly and the facility provided a 4am shuttle to the airport. Not there long enough to comment. Never used any of the room amenities like coffee, etc.
- 2.5/5
Location No printer. Safes being installed front desk computer not working
- 5/5
It was convenient near the airport for a very early plane departure the next day. The front desk staff were very friendly and the facility provided a 4am shuttle to the airport. Not there long enough to comment. Never used any of the room amenities like coffee, etc.
- 2/5
We booked a newly renovated room, but it looked quite worn out! The curly-haired guy at the front desk was unfriendly and unwelcoming, which was unusual. The room itself was spacious with high ceilings, and the bed was comfortable. The main issue was the air conditioner — it was extremely loud, like a truck engine running! It was impossible to get any sleep.
- 2/5
We booked a newly renovated room, but it looked quite worn out! The curly-haired guy at the front desk was unfriendly and unwelcoming, which was unusual. The room itself was spacious with high ceilings, and the bed was comfortable. The main issue was the air conditioner — it was extremely loud, like a truck engine running! It was impossible to get any sleep.
- 1/5
Staff need to be aware that guests are the reason they have a job. Need proper training and discipline.
- 1/5
Staff need to be aware that guests are the reason they have a job. Need proper training and discipline.
- 5/5
- 5/5
- 5/5
Only complaint is they told me i won’t get my Marriotpoints because i booked through Expedia.
- 5/5
Only complaint is they told me i won’t get my Marriotpoints because i booked through Expedia.
- 5/5
The room was spotless. The staff was great. The airport shuttle was very prompt.
- 5/5
The room was spotless. The staff was great. The airport shuttle was very prompt.
- 5/5
Clean, quiet room.
- 5/5
Clean, quiet room.
- 5/5
Exceptional
- 5/5
Crystal clean, room well stocked staff exceptionally helpful!
- 5/5
Crystal clean, room well stocked staff exceptionally helpful!
- 5/5
Shuttle was quick. Would like to have seen some yogurt also ice and water.
- 5/5
Shuttle was quick. Would like to have seen some yogurt also ice and water.
- 5/5
Staff was great; rooms were clean and very nice suites. Great, close proximity to restaurants and a parking garage facility. We were able to leave our car while away on our trip and use shuttles to and from the airport from and to the hotel. Reasonable long-term parking fees at parking garage.
- 5/5
Staff was great; rooms were clean and very nice suites. Great, close proximity to restaurants and a parking garage facility. We were able to leave our car while away on our trip and use shuttles to and from the airport from and to the hotel. Reasonable long-term parking fees at parking garage.
- 5/5
Excellent 👌
- 5/5
Excellent 👌
- 5/5
The front desk staff was great, airport lady was very polite and great. The breakfast was setup early and was great. In total I will be staying again and would refer others about them.
- 5/5
The front desk staff was great, airport lady was very polite and great. The breakfast was setup early and was great. In total I will be staying again and would refer others about them.
- 2/5
I took this Hitel because you know it has a good name of Hotel but unfortunately, I’m on the second floor and the third floor. It was just a wild floor people running stomping all night not unacceptable would not recommend this hotel at all.
- 2/5
I took this Hitel because you know it has a good name of Hotel but unfortunately, I’m on the second floor and the third floor. It was just a wild floor people running stomping all night not unacceptable would not recommend this hotel at all.
- 5/5
Room very clean, front desk very friendly, shuttle very fast
- 5/5
Room very clean, front desk very friendly, shuttle very fast
- 5/5
The staff was very friendly and even though it was busy , he was very efficient at handling the customer's checking in. The room was neat and if we needed anything the staff was very accommodating.
- 5/5
The staff was very friendly and even though it was busy , he was very efficient at handling the customer's checking in. The room was neat and if we needed anything the staff was very accommodating.
- 5/5
Good experience
- 5/5
Good experience
- 4/5
The room was really clean and had lots of nice amenities. Staff at the front desk was courteous and helpful.
- 4/5
The room was really clean and had lots of nice amenities. Staff at the front desk was courteous and helpful.
- 4/5
Faço a menção ao atendimento de alguns funcionários que pareciam estar com má vontade de recepcionar os clientes, parecendo que estão fazendo favor ao passar informações ou ajudar com alguma necessidade e isso não pode acontecer. Outra menção é com o serviço de limpeza do quarto, na reserva diz que a limpeza é diária e isso não é verdade, ela é feita somente no segundo dia da estadia e foi um incômodo para mim e minha família, uma vez que usamos a cozinha do quarto.
- 4/5
Faço a menção ao atendimento de alguns funcionários que pareciam estar com má vontade de recepcionar os clientes, parecendo que estão fazendo favor ao passar informações ou ajudar com alguma necessidade e isso não pode acontecer. Outra menção é com o serviço de limpeza do quarto, na reserva diz que a limpeza é diária e isso não é verdade, ela é feita somente no segundo dia da estadia e foi um incômodo para mim e minha família, uma vez que usamos a cozinha do quarto.
- 3/5
I found dirty towels piled up in the bathroom floor once i came in, besides the soap wrap paper close to the sink as if someone was there right before us. Apparently no one made sure bathroom was clean nor organized. For a $200 night stay hotel, the standard completely failed in that aspect. It was too late and i was very tired to go down and wait to get that issue solved.
- 3/5
I found dirty towels piled up in the bathroom floor once i came in, besides the soap wrap paper close to the sink as if someone was there right before us. Apparently no one made sure bathroom was clean nor organized. For a $200 night stay hotel, the standard completely failed in that aspect. It was too late and i was very tired to go down and wait to get that issue solved.
- 5/5
Very nice suite room; close to the airport, food and a long-term parking garage.
- 5/5
Very nice suite room; close to the airport, food and a long-term parking garage.
- 4/5
Did not have time for breakfast. Gentleman at desk when we checked in, was very helpful and friendly. Room very clean. Did not use pool. Only stayed one night. Shuttle to airport nice convenience
- 4/5
Did not have time for breakfast. Gentleman at desk when we checked in, was very helpful and friendly. Room very clean. Did not use pool. Only stayed one night. Shuttle to airport nice convenience
- 5/5
Excellent front staff, clean quick shuttle from Tampa airport
- 5/5
Excellent front staff, clean quick shuttle from Tampa airport
- 5/5
Perfect for a pre-cruise stay
- 4/5
Room was clean. Had an issue with shower handle, which was turned off too tight and took a lot of force to turn on. Breakfast area is quite small for the hotel size. Was very crowded. Airport shuttle was convenient and punctual.
- 4/5
Clean room and the staff as nice.
- 4.5/5
Close to airport, shopping, clean, convenient, front desk very friendly
- 4/5
Close to the airport Breakfast was a disaster. The lady that was supposed to serve breakfast came in and quit. The front desk had to call someone else to come in and serve which took about an hour!
- 5/5
The staff was helpful and accommodating.
- 4/5
The place was cleaned and breakfast was good
- 5/5
Clean room so relaxing
- 5/5
This hotel is close to Raymond James Stadium for the fans to stay. It was clean and the staff are very friendly.
- 4/5
Pretty clean. Small, basic room which clearly was not checked…coffee maker broken, tub leaked, toilet handle hanging on. Nice breakfast. Quiet area, office park though doors are thin and you hear all noise in hallways.
- 4/5
Elevator did not work
- 5/5
The staff were exceptionally pleasant and helpful. I never met a nicer group of people in the hotel business.
- 5/5
The rooms are so comfy and clean! Love that there was a full length mirror in the room. Breakfast was fantastic and the staff were friendly and extremely helpful!
- 5/5
The rooms were very clean and well-kept, and I especially loved having the full kitchen. It made the stay feel more comfortable and convenient. The overall cleanliness of the property stood out, and everything felt fresh and well-maintained. Breakfast was just okay—not the best selection compared to other Marriott properties I’ve stayed at, but it was fine to get the day started. Overall, this is a solid choice if you’re looking for a clean, comfortable, and convenient stay near the airport. I would definitely return.
- 5/5
great stay next to the tampa airport. Will stay again.
- 5/5
Perfect for stay and fly. Great location, nice and clean and fair price.
- 5/5
The room was clean, bed was comfortable and staff was friendly. Rene (working front desk at check-in) was proactive in trying to reach me to let me know of the airport transportation change.
- 4/5
Property and accommodations were good. Front desk friendly.
- 5/5
Great stay very clean and modern and comfortable
- 5/5
GOOD
- 4/5
God breakfast
- 5/5
Check in was fast and smooth
- 5/5
Good stay staff were Alittle grumpy
- 4/5
Near airport
- 5/5
The staff was wonderful.
- 3/5
Unfortunately when we arrived in town the system was down and we couldn’t check in at 8p. So I said would it help if we grabbed a bite and came back, the employee said yes and apologized. Upon returning we were able to check in BUT I learned there was another charge of parking which I was unaware of. Nobody’s fault I just don’t like surprise costs. Nice place to stay and employees were Friendly.
- 5/5
Great stay. The staff was friendly and helpful. We did witness a morning employee behave inappropriately as a result of the night clerk leaving some tasks undone. She used a lot of foul language, yelling and screaming. It was the lady with the bleach blond hair. The other staff apologized over and over for her behaviour. Not fair to give a bad rating for all the others. She needs to get a hold of her emotions and be more professional. Other than that it was great.
- 5/5
Perfect location. Right on time transportation to and from de airport. Nice room with small kitchen. Great space and comfortable bed. Daily breakfast included. Few minutes from airport and close to Mall and Restaurants.
- 5/5
The agent at check in was by herself with a line of guests. She was calm, quick and efficient without making the process feel rushed.
- 5/5
Excellent stay with very clean and comfortable room. Staff was welcoming and nice. Airport shuttle a plus.
- 5/5
The staff at this property were the best - friendly, helpful, and just nice!
- 5/5
It was great
- 5/5
N/A Little noisy through walls.
- 5/5
Staff was incredibly helpful, clean rooms, close to airport
- 5/5
I LOVE that the room was roomy, the bed was comfortable, The staff was amazing. Smooth Check In process
- 5/5
Me gustó
- 5/5
It was immaculate! So clean, so quiet. Having to pay to park our car.
- 5/5
The hotel is small but quaint. The room had all the amenities my children and I needed as well. But most importantly, Rothschild at the front desk was very accommodating. She allowed us to check in early and check out later. She also provided information as to the dining options nearby and how to get public transportation.
- 3/5
The pool was delightful and clean. The gym was well stocked and clean.
- 5/5
The front desk staff were helpful and friendly. Our room was spacious and clean. It was in a zone close to the airport, not far from the cruise ship port and close to a few good restaurants and a short under ride away from shopping centers. Transportation to and from the airport was a plus!
- 4/5
Close to airport.
- 4.5/5
Front desk guy was a bit rude and talked fast
- 5/5
Excellent, perfect location and great employees. Would recommend others to stay.
- 3/5
Front desk clerk very unfriendly.
- 5/5
Easy access to the rental car return at the airport
- 4/5
Clean friendly convenient
- 5/5
Love everything about this location.
- 3/5
First contact person had no personality. Rest of the staff very friendly and professional. Check out very pleasant and appreciative. Location is good.
- 5/5
Quiet, incredibly clean, staff was amazing.
- 3/5
Room was clean, properly
- 4/5
Mostly clean any small put good tv setup. Could use it with all your home accounts as well.
- 4/5
Clean, comfortable and convenient location
- 4/5
Overall, it was a good place to stay. Close to Raymond James which is why I picked it. The pool needs to be better maintained. There were thousands of dead bugs in it because it never got skimmed. But that's not a deal breaker at the end of the day.
- 5/5
Had a great stay. Clerk at the desk was extremely helpful. Room was spacious and comfortable. Thank you
- 3/5
King Suite's air conditioning made a thumping sound(annoying) non working fan in bathroom- body wash container in shower was empty.
- 3/5
The property was clean and room was fine. The breakfast was awful. Dried out eggs, stale muffins and bagels. Just not as ecpected.
- 1/5
Parked forever away from the entrance, then charged 10.65 for parking and then told I had to walk BACK out to put a pass on my car dashboard. 😡
- 4/5
Comfortable beds but I don't care for feather pillows. Staff was friendly & helpful. Liked the larger refrigerator & stove, DW & microwave.
- 4/5
Reasonably priced and clean hotel near Raymond James Stadium. Staff was courteous. $10 parking fee for outdoor lot that was not disclosed at check in but showed up on the bill.
- 5/5
Availability on such notice.
- 5/5
The breakfast was not good but the stay was
- 4.5/5
The staff were very helpful! They answered all of my questions and went above and beyond to get me what I needed.
- 4/5
The location of the hotel is close to everything I needed, and the staff was very professional, courteous, friendly and quickly took care of everything I needed, to include replacing a leaking shower valve. The breakfast could have been better: the eggs were not kept warm enough, the bacon was overcooked and crumbly, and the sausage was way overcooked, dry and hard.
- 3.5/5
Great location steps away from the airport.
- 3/5
Old and ran down