Residence Inn by Marriott Tampa Westshore/Airport
About Residence Inn by Marriott Tampa Westshore/Airport
Attractively set in the Westshore district of Tampa, Residence Inn Tampa Westshore Airport is located 1.9 miles from Raymond James Stadium, 4.5 miles from Hyde Park and 5.2 miles from Amalie Arena. Featuring free bikes, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has an outdoor pool, fitness center, hot tub and garden. The rooms at the hotel come with a seating area and a flat-screen TV with cable channels. Rooms have a coffee machine, while certain rooms come with a kitchen with a fridge, a dishwasher and a microwave. All rooms have a desk. An American breakfast is available at Residence Inn Tampa Westshore Airport. A business center and vending machines with snacks and drinks are available on site at the accommodation. Speaking English and Spanish, staff will be happy to provide guests with practical advice on the area at the 24-hour front desk. 1-800 Ask Gary Amphitheatre is 11 miles from Residence Inn Tampa Westshore Airport, while Busch Gardens is 12 miles from the property. Tampa International Airport is 0.6 miles away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally appreciate the cleanliness, friendly staff, and convenient location of the hotel, particularly its proximity to the airport and various dining options. However, common complaints include outdated rooms, noisy air conditioning units, and inconsistent breakfast service.
- Cleanliness
- Friendly and helpful staff
- Outdated rooms
- Noisy air conditioning units
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Location, facilities and staff are outstanding! N/A
- 5/5
Very clean & front desk rep Josh was very helpful in helping me get the room I wanted! Nothing
- 5/5
Exceptional
- 5/5
The front office was not really friendly felt like we were getting judged. Also he was nice to the person in front of us told about breakfast where the pool was located when it came to us he didn’t explain anything. Didn’t tell total price also check out time
- 5/5
Nice area close to the mall, quiet also clean The front office was not really friendly felt like we were getting judged. Also he was nice to the person in front of us told about breakfast where the pool was located when it came to us he didn’t explain anything. Didn’t tell total price also check out time
- 3/5
Breakfast was good
- 5/5
Exceptional
- 4/5
I really enjoyed my stay, the room was clean
- 3/5
Great stay but they gave a room that had construction around it. My husband had to speak to the assistant manager Mike the next day in order to move us and he was great
- 4.5/5
The property was well maintained. The breakfast area was very well kept. Although, there was a productive padding on the floors the hotel was very neat and clean. I would stay at the location again. I was charged for a parking pass for a 2nd vehicle. The room had 2 rooms and I believe Iisted 2 adults would be staying. Also, the website did not list that there were ongoing renovations.
- 4.5/5
The property was well maintained. The breakfast area was very well kept. Although, there was a productive padding on the floors the hotel was very neat and clean. I would stay at the location again. I was charged for a parking pass for a 2nd vehicle. The room had 2 rooms and I believe Iisted 2 adults would be staying. Also, the website did not list that there were ongoing renovations.
- 2/5
The floors in the room were disgusting. When I said it to the front desk on the day we checked in, they told me the room would be cleaned 2 days in to our stay. When housekeeping came, they made the bed and brought fresh towels and still didn’t clean the floor. The hotel was also under renovations which wasn’t mentioned on the site. Very disappointed by the hotel cleanliness and wouldn’t recommend if you have young kids
- 3/5
had plumbing problem and had to move at 3am they had no mechanic in facility was on call and was an hour away not good room breakfast location all great
- 5/5
Really enjoyed my stay Felt very safe had three granddaughters with me.
- 5/5
Everything was just find…. But what I liked most is the location…. Everything was easy to get to from the hotel….
- 5/5
Convenient location for a concert. Quiet, friendly staff!
- 3/5
In this day and age, you would like to think the aircon would be whisper quiet. Unfortunately the aircon here literally sounds like a jet engine starting up everytime it comes on. Everytime it does, you will be awake
- 3/5
Th e AC unit was extremely noisy. No hair dryer and after asking for one they said will send to room, never showed up. Front desk staff helpful but not sure they had the support they needed.
- 4/5
All was good. The only issue was the AC was very loud.
- 4/5
Sheets and towels had lint, hair, and were not that clean. They should fix their washer/dryers to clean them better. Also pool is ice cold no one should swim in it the entire time I was there. They also need to check shower, conditioner, body wash in the bathroom as ours were empty.
- 5/5
Our stay was amazing! Breakfast was great and staff were very attentive. Front desk was friendly and provided top notch service. Pool area was well maintained and great space to decompress from the day.
- 5/5
We had a wonderful stay at the Tampa Westshore! As a bonvoy rewards member we were kindly upgraded to a larger room which made a world of difference to our stay...so appreciated. The breakfast buffet was wonderful and even had gluten free options which the attendant was able to confirm for me. There was coffee and water available all day, and the pool had ample seating and was lovely to sit by. The hotel itself is very conveniently located...close to the airport, Raymond James stadium, and lots of stores. The staff here are terrific! Helpful and nice! Wouldn't hesitate to stay here again.
- 5/5
The whole experience was wonderful, from the space in the room, cleanliness, amenities, staff and more. They made my weekend so easy to get through. I am so happy I was able to book with them. Everything was great
- 5/5
Exceptional
- 5/5
The whole experience was wonderful, from the space in the room, cleanliness, amenities, staff and more. They made my weekend so easy to get through. I am so happy I was able to book with them. Everything was great
- 5/5
Had an absolutely great stay during the BTS concert in Tampa! The room I stayed in was very spacious, had good amenities, and was super clean and convenient. The property itself is very cute and had a lot of great conveniences during my stay, including a little area to buy snacks, beverages, and even instant/frozen meals. The area around the hotel is beautiful and has plenty of options when it comes to shopping, dining, etc. In my case, it was very near the stadium, which is initially why I picked it, but I would absolutely come here again even if I wasn't going to the stadium simply because the atmosphere was great. A big thank you to everyone who helped make concert weekend special for me and for a lot of people!
- 4.5/5
I stay here for the BTS concert and it was fantastic. I especially enjoyed talking to the nice woman at the front desk who is also Army. Give her a raise and extra time off so she can go see BTS in Vegas baby?
- 4.5/5
I stay here for the BTS concert and it was fantastic. I especially enjoyed talking to the nice woman at the front desk who is also Army. Give her a raise and extra time off so she can go see BTS in Vegas baby
- 5/5
Excellent management
- 4/5
ok not sure
- 4/5
ok not sure
- 4/5
It was clean and I had no issues with my stay
- 4.5/5
Room was excellent, modern, clean and well maintained
- 4.5/5
Superb
- 4.5/5
Room was excellent, modern, clean and well maintained
- 5/5
Complimentary water.
- 5/5
Room was very clean and comfortable
- 4/5
-
- 1/5
The hotel is fine, the . Accidentally left a backpack in the bench by front door after having to leave early and in a rush due to a medical emergency, came back after 30 minutes to find the backpack in the same spot(after speaking with the guy on the phone he said he was going to leave it right there) What a way to take care of the guest.
- 5/5
I'm not sure on the pet friendly, but the gym was awesome.
- 5/5
Ease of check in Size of room
- 4/5
I wish they set the rooms daily..
- 5/5
Great room before our cruise. Breakfast was good and beds were comfortable.
- 5/5
Location is great.
- 5/5
Location is great.
- 5/5
Loved the room and location
- 4/5
We liked that many things are walkable. Huge mall across the street. Yankee stadium close by, and many close restaurants.
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
- 5/5
Nice, newer hotel. There was no airport or port transfers available. This hotel allows pets and we had 2 very yapping dogs across the hall from us.
- 4.5/5
Convenient location to airport and friendly staff, free breakfast and comfortable rooms Noisy neighbor in middle of night for half hour
- 4.5/5
Convenient location to airport and friendly staff, free breakfast and comfortable rooms Noisy neighbor in middle of night for half hour
- 5/5
The property was very quiet and clean and accommodating I would recommend it to anyone anytime.
- 5/5
Staff is excellent and every area is spotless. Free breakfast is delicious and plentiful
- 1.5/5
I did not like the customer service received from front desk representative. He had a very sarcastic tone and was not very helpful with solving hotel related issues. His customer service gave a poor experience at this hotel.
- 5/5
Was amazing the staff was very nice helped me so much the balcony was wonderful I enjoyed my stay so much definitely will be back again
- 3.5/5
Good
- 3.5/5
Doors in new showers roll open while showering.
- 5/5
Absolutely
- 1/5
My reservation was cancelled without any notification. I arrived and was notified that my credit card did not go through. My room was given to another person and there were no other rooms available. This was the same credit card that I used while booking every other hotel on my trip. I arrived in Tampa after a long drive with my two sons. Finding another decent hotel in the area was impossible on a Saturday night. Hours later we ended up in a hotel where my families safety was at risk. The person at the front desk did apologize for the inconvenience.
- 1/5
My reservation was cancelled without any notification. I arrived and was notified that my credit card did not go through. My room was given to another person and there were no other rooms available. This was the same credit card that I used while booking every other hotel on my trip. I arrived in Tampa after a long drive with my two sons. Finding another decent hotel in the area was impossible on a Saturday night. Hours later we ended up in a hotel where my families safety was at risk. The person at the front desk did apologize for the inconvenience.
- 2/5
Very noisy air conditioner in the room. Small ants all over the room. However, very good service from the front desk. Went out of their way to make sure my son had a bagel and a yogurt since we missed the breakfast hours - breakfast hours could be better - 7-9:30 - not worth the 300 nightly rate I paid.
- 2/5
Very noisy air conditioner in the room. Small ants all over the room. However, very good service from the front desk. Went out of their way to make sure my son had a bagel and a yogurt since we missed the breakfast hours - breakfast hours could be better - 7-9:30 - not worth the 300 nightly rate I paid.
- 5/5
Excelente servicio, buena habitación a mi familia y a mi nos encantó
- 5/5
Excelente servicio, buena habitación a mi familia y a mi nos encantó
- 5/5
Great staff. Always attentive
- 5/5
Great staff. Always attentive
- 5/5
Great stay
- 5/5
Great stay
- 3.5/5
Typical travelers Inn. Everything about my room was “cheap”. Furniture, towels in the bathroom, etc. Further, this was one of the noisiest rooms I’ve stayed in. Figured out, when I turned off the HVAC, it got quiet. The shower door wouldn’t stay shut, making it difficult to bathe.
- 2/5
Small bedroom was not cleaned . Didn’t provide with components water .
- 2/5
Small bedroom was not cleaned . Didn’t provide with components water .
- 4/5
Excellent location with plenty of shopping and dining options nearby. Front desk were wonderful and our room was spotless, spacious and comfortable. Really enjoyed the buffet breakfast, which offered a wide variety of options, hot and cold. A good hotel at a very attractive price !
- 4/5
Excellent location with plenty of shopping and dining options nearby. Front desk were wonderful and our room was spotless, spacious and comfortable. Really enjoyed the buffet breakfast, which offered a wide variety of options, hot and cold. A good hotel at a very attractive price !
- 4/5
Spacious two-bedroom suite that was clean and comfortable overall. Some areas and appliances could benefit from updating, but everything was functional. The bed was comfortable, though motion isolation wasn’t great if sharing. We appreciated having the fridge, even though we didn’t end up using the kitchen. The location is excellent — easy walking distance to the mall and several great restaurants. Mica was incredibly helpful and truly a ray of sunshine during our stay.
- 4/5
Spacious two-bedroom suite that was clean and comfortable overall. Some areas and appliances could benefit from updating, but everything was functional. The bed was comfortable, though motion isolation wasn’t great if sharing. We appreciated having the fridge, even though we didn’t end up using the kitchen. The location is excellent — easy walking distance to the mall and several great restaurants. Mica was incredibly helpful and truly a ray of sunshine during our stay.
- 3/5
The room was nice, it was clean and basic. The suite did have utensils and things to cook but they were all dirty. I was going to wash them, there was a sponge and a towel but no soap. We had 5 people for our larger suite but not enough towels to accommodate, there also was no bedding anywhere for the pull out bed. The hotel only had one elevator that worked which was a huge problem for a very busy hotel. Although the breakfast had several options to choose from, it was so packed in such a little space that it was hard to get to the waffle maker or any of the toasters. When the batter ran out, the staff was annoyed that we were asking to have it replenished, so I left and waited in the long line for the elevator to go back to our room. I know it was a busy Valentine's weekend, but overall very average.
- 3/5
The room was nice, it was clean and basic. The suite did have utensils and things to cook but they were all dirty. I was going to wash them, there was a sponge and a towel but no soap. We had 5 people for our larger suite but not enough towels to accommodate, there also was no bedding anywhere for the pull out bed. The hotel only had one elevator that worked which was a huge problem for a very busy hotel. Although the breakfast had several options to choose from, it was so packed in such a little space that it was hard to get to the waffle maker or any of the toasters. When the batter ran out, the staff was annoyed that we were asking to have it replenished, so I left and waited in the long line for the elevator to go back to our room. I know it was a busy Valentine's weekend, but overall very average.
- 5/5
Yes
- 5/5
Yes
- 5/5
2 bed suite. Clean and updated. Easy check in and out process. Friendly staff even at 4am when we were departing. Uber picks up right at the front door.
- 5/5
2 bed suite. Clean and updated. Easy check in and out process. Friendly staff even at 4am when we were departing. Uber picks up right at the front door.
- 5/5
Yes
- 5/5
Yes
- 5/5
Great
- 5/5
Great
- 5/5
The staff was super friendly and helpful The breakfast was a plus and the hotel was in a great location to everything that we wanted to do
- 5/5
The staff was super friendly and helpful The breakfast was a plus and the hotel was in a great location to everything that we wanted to do
- 5/5
Clean, friendly staff, breakfast very good! Nice location! And the front desk staff speaks Portuguese, Spanish and English! What else do we???
- 5/5
Clean, friendly staff, breakfast very good! Nice location! And the front desk staff speaks Portuguese, Spanish and English! What else do we???
- 4/5
Comfy beds. Nice kitche
- 4/5
Comfy beds. Nice kitche
- 5/5
Great rooms, great and accommodating staff! Great stay!
- 5/5
Great rooms, great and accommodating staff! Great stay!
- 5/5
The staff was the best
- 5/5
The staff was the best
- 5/5
Everything.
- 5/5
Great location with restaurants nearby Nothing
- 5/5
Staff was excellent. Rooms are spacious. Great for families!
- 5/5
Staff was excellent. Rooms are spacious. Great for families!
- 5/5
Friendly staff Enjoyable no hassle stay
- 5/5
Friendly staff Enjoyable no hassle stay
- 5/5
Best hotel in Tampa!
- 5/5
Best hotel in Tampa!
- 5/5
Great place!
- 5/5
Great place!
- 5/5
The property was a great location, close to the airport and lots of restaurants and shopping. I liked everything about the property
- 5/5
The staff were amazing. Very welcoming and helpful. The room was perfect for our little family. Was the saving grace of our trip after airline nightmares. Will definitely recommend
- 5/5
The staff were amazing. Very welcoming and helpful. The room was perfect for our little family. Was the saving grace of our trip after airline nightmares. Will definitely recommend
- 5/5
Room VERY clean. Breakfast good. Staff nice. Kitchen excellent. 😁👍
- 5/5
Room VERY clean. Breakfast good. Staff nice. Kitchen excellent. 😁👍
- 5/5
Easy walk to mall and stadium
- 5/5
Easy walk to mall and stadium
- 5/5
Heck-in was easy and staff were friendly. Our room was very clean. Loved that it had 2 bedrooms. It was perfect for 4 women. Having 2 bathrooms was definitely a plus. Would absolutely stay here again.
- 5/5
Heck-in was easy and staff were friendly. Our room was very clean. Loved that it had 2 bedrooms. It was perfect for 4 women. Having 2 bathrooms was definitely a plus. Would absolutely stay here again.
- 2/5
The room is very nice and clean, but we thought it was standard procedure for sofa beds to be made with linens. Was quite agitated to have to make a bed on arrival into the room.
- 2/5
The room is very nice and clean, but we thought it was standard procedure for sofa beds to be made with linens. Was quite agitated to have to make a bed on arrival into the room.
- 3/5
No shuttle and sofa bed was not usable.
- 4/5
Breakfast was disappointing. All goods were placed in a tiny galley area and seating was limited. As usual, long line for the waffle maker. Staff worked well keeping up with demand. Coffee was weak
- 3/5
Refrigerator door handle was broke, pool was too cold, other than that it was nice
- 3/5
Refrigerator door handle was broke, pool was too cold, other than that it was nice
- 2/5
Pas de stock, le staff s’en sacrait.
- 2/5
Pas de stock, le staff s’en sacrait.
- 3/5
Staff was fine, but didn’t listen well at check-in and could have been friendlier. Went back down to desk about an hour after checking in to get sheets / pillow and there was no one at the front desk. Had to wait a bit 5-7 min to get service. Not what I’m accustomed to at a Marriott property. In room TV welcomed Aaron to their stay. No Aaron in our party and not who maked the reservation. Price through Expedia was great so the stay was a great value even when front desk associate was less than idea
- 3/5
Staff was fine, but didn’t listen well at check-in and could have been friendlier. Went back down to desk about an hour after checking in to get sheets / pillow and there was no one at the front desk. Had to wait a bit 5-7 min to get service. Not what I’m accustomed to at a Marriott property. In room TV welcomed Aaron to their stay. No Aaron in our party and not who maked the reservation. Price through Expedia was great so the stay was a great value even when front desk associate was less than idea
- 4/5
The overall experience was very good. The staff were friendly, the room was a great size, the amenities were excellent, the breakfast was great and the neighbourhood was convenient. On the downside, our fridge and A/C was very noisy, the bed squeaked, the room service was only every other day and the room service schedule was inconsistent. However, all in all, we would be happy to stay here again.
- 4/5
The overall experience was very good. The staff were friendly, the room was a great size, the amenities were excellent, the breakfast was great and the neighbourhood was convenient. On the downside, our fridge and A/C was very noisy, the bed squeaked, the room service was only every other day and the room service schedule was inconsistent. However, all in all, we would be happy to stay here again.
- 5/5
Did not get breakfast
- 5/5
Did not get breakfast
- 4/5
Mostly everything was great. The room was nice and spacious. Staff were friendly. My only complaint is the shower water was luke warm.
- 4/5
Mostly everything was great. The room was nice and spacious. Staff were friendly. My only complaint is the shower water was luke warm.
- 5/5
Room wss clean. Great location
- 5/5
Room wss clean. Great location
- 3.5/5
I liked the breakfast, the stream feature on the tv , wifi and the location of hotel. The hidden security deposit fee for the hotel, that should’ve been detailed in the booking or the representative could’ve told me when i called like 2-3 times to make sure everything was good to go
- 5/5
Great location, stayed for football games. Laundry on site which was great.
- 5/5
Great location, stayed for football games. Laundry on site which was great.
- 5/5
I truly enjoyed my stay!! The staff was amazing. Front desk super friendly, quiet and in a central area. Big mall right across the street and plenty of restaurants!! I was also here to see Brandy and Monica in concert at Benchmark International Arena and it was only a 12 minute drive from here. Great location. I will definitely be staying here again. Right near the airport too!
- 5/5
I truly enjoyed my stay!! The staff was amazing. Front desk super friendly, quiet and in a central area. Big mall right across the street and plenty of restaurants!! I was also here to see Brandy and Monica in concert at Benchmark International Arena and it was only a 12 minute drive from here. Great location. I will definitely be staying here again. Right near the airport too!
- 5/5
- 5/5
- 4/5
Great staff, very helpful and accommodating, calm warm and peaceful atmosphere. Clean room. Good location.
- 4/5
Great staff, very helpful and accommodating, calm warm and peaceful atmosphere. Clean room. Good location.
- 5/5
The A/C unit in the room was extremely loud and was a disturbance to our sleep.
- 5/5
The suite was clean and beds were very comfortable. The staff were friendly and attentive.
- 5/5
The suite was clean and beds were very comfortable. The staff were friendly and attentive.
- 5/5
Good location. Staff was very nice.
- 5/5
The room size and the kindness of the staff.
- 5/5
The room size and the kindness of the staff.
- 5/5
Everything was great! We will definitely come back when we are in Tampa.
- 5/5
Everything was great! We will definitely come back when we are in Tampa.
- 3/5
The breakfast menu was fresh, but I didn't get the opportunity to enjoy it because of the number of patrons filling up the serving area and spilling into the lobby area at checkout time. The kitchen was a mini kitchen and not any features giving guests any benefit over rival hotels with similar rooms. The hotel staff was nice, friendly, the cleanliness was excellent, location magnificent less than 5 minute drive from International Mall (shopping), Tampa International Airport, Raymond James Stadium, and an impressive variety of dining choices.
- 3/5
The breakfast menu was fresh, but I didn't get the opportunity to enjoy it because of the number of patrons filling up the serving area and spilling into the lobby area at checkout time. The kitchen was a mini kitchen and not any features giving guests any benefit over rival hotels with similar rooms. The hotel staff was nice, friendly, the cleanliness was excellent, location magnificent less than 5 minute drive from International Mall (shopping), Tampa International Airport, Raymond James Stadium, and an impressive variety of dining choices.
- 5/5
Great staff
- 5/5
Great staff
- 5/5
The room was clean however we did ask for housekeeping when we registered but they didn't do it at all.
- 5/5
The room was clean however we did ask for housekeeping when we registered but they didn't do it at all.
- 3/5
- 3/5
- 2/5
The toilet ran all night long. The noises outside my room was very noisy.
- 2/5
The toilet ran all night long. The noises outside my room was very noisy.
- 5/5
Excellent stay!
- 5/5
Excellent stay!
- 5/5
Very friendly staff.
- 5/5
Very friendly staff.
- 5/5
Very good hotel, clean, staff incredibly helpful. Highly recommend.
- 5/5
Very good hotel, clean, staff incredibly helpful. Highly recommend.
- 4/5
Thing is bathroom toilet seat loose and bathroom door handle was very loose one side was gold And the other side silver.
- 4/5
Thing is bathroom toilet seat loose and bathroom door handle was very loose one side was gold And the other side silver.
- 5/5
Perfect
- 5/5
Perfect
- 5/5
The staff was awesome. Our cruise was delayed 6 hrs and the staff extended our stay twice to accommodate us.
- 5/5
The staff was awesome. Our cruise was delayed 6 hrs and the staff extended our stay twice to accommodate us.
- 5/5
room was great breakfast was great
- 5/5
room was great breakfast was great
- 3.5/5
See above
- 4/5
Clean room
- 4/5
Clean room
- 5/5
Staff were wonderful
- 5/5
Staff were wonderful
- 4/5
Clean room, clean lobby, friendly front desk staff. Breakfast was good also, plenty of food. My only issue was the loud noise from our AC unit in room.
- 4/5
Clean room, clean lobby, friendly front desk staff. Breakfast was good also, plenty of food. My only issue was the loud noise from our AC unit in room.
- 5/5
N/A
- 5/5
The Outback Steakhouse is within walking distance but not a very good option.
- 5/5
The Outback Steakhouse is within walking distance but not a very good option.
- 5/5
N/A
- 5/5
Hotel was immaculate clean
- 5/5
Hotel was immaculate clean
- 4/5
Great location. Would have been nice to have wifi access during our overnight stay.
- 4/5
Great location. Would have been nice to have wifi access during our overnight stay.
- 5/5
The assistant general manager was super helpful and nice. She offer advice and encouragement to me and my son. I would stay there anytime I’m in Tampa. Close to mall and airport. Also not far from a park with a little beach front for family and fishing.
- 5/5
The assistant general manager was super helpful and nice. She offer advice and encouragement to me and my son. I would stay there anytime I’m in Tampa. Close to mall and airport. Also not far from a park with a little beach front for family and fishing.
- 5/5
Residence Inn great place to stay
- 5/5
Residence Inn great place to stay
- 3/5
I typically choose Marriott properties for their reliability and service, and this stay was booked for a church convention. Unfortunately, due to a change in my itinerary, I requested to cancel the third night of my reservation—well over 48 hours in advance. The hotel declined to issue a refund, citing Expedia as the reason and claiming their hands were tied. To clarify the situation, I spent 30 minutes on the phone with Expedia, during which they contacted the hotel directly. It became clear that the hotel had misrepresented the situation—they simply chose not to release the final night. Had they been honest from the start, I wouldn’t have felt compelled to write this review. It’s disappointing, especially given the hotel’s convenient location near the airport, which would have made it easy to rebook the room for another guest. I genuinely wish the best for the staff and the property, but I hope they reconsider how they handle similar requests in the future. Transparency and a willingness to accommodate go a long way in building trust.
- 3/5
I typically choose Marriott properties for their reliability and service, and this stay was booked for a church convention. Unfortunately, due to a change in my itinerary, I requested to cancel the third night of my reservation—well over 48 hours in advance. The hotel declined to issue a refund, citing Expedia as the reason and claiming their hands were tied. To clarify the situation, I spent 30 minutes on the phone with Expedia, during which they contacted the hotel directly. It became clear that the hotel had misrepresented the situation—they simply chose not to release the final night. Had they been honest from the start, I wouldn’t have felt compelled to write this review. It’s disappointing, especially given the hotel’s convenient location near the airport, which would have made it easy to rebook the room for another guest. I genuinely wish the best for the staff and the property, but I hope they reconsider how they handle similar requests in the future. Transparency and a willingness to accommodate go a long way in building trust.
- 3/5
I didn’t know about the parking fee
- 3/5
I didn’t know about the parking fee
- 4/5
Close to airport. Didn’t use amenities except breakfast and that was great! The employee working it was very attentive to it and there was a good selection. The only thing that brought it down a notch was the floor in the room was very dirty. It wasn’t carpet but tile and there was hair everywhere.
- 4/5
Close to airport. Didn’t use amenities except breakfast and that was great! The employee working it was very attentive to it and there was a good selection. The only thing that brought it down a notch was the floor in the room was very dirty. It wasn’t carpet but tile and there was hair everywhere.
- 5/5
kitchen nice and clean, breakfast with good options
- 5/5
kitchen nice and clean, breakfast with good options
- 5/5
Stayed for the weekend for a football game the day of I checked out asked to park my vehicle on the premesis while I Uber to the game was charged $15.00
- 5/5
Stayed for the weekend for a football game the day of I checked out asked to park my vehicle on the premesis while I Uber to the game was charged $15.00
- 4/5
Great staff easy parking clean facilities
- 4/5
Great staff easy parking clean facilities
- 2/5
I made my reservation online and when I went to pay at the hotel, I don't know what the carpeter was doing, he declined my cards. The bank blocked one of them due to suspicion of fraud and charged me twice for the total amount of the reservation on another. The next day, when I realized it, I went to talk. They treated me horribly and did nothing to help me. They told me to sort it out with my bank.
- 2/5
I made my reservation online and when I went to pay at the hotel, I don't know what the carpeter was doing, he declined my cards. The bank blocked one of them due to suspicion of fraud and charged me twice for the total amount of the reservation on another. The next day, when I realized it, I went to talk. They treated me horribly and did nothing to help me. They told me to sort it out with my bank.
- 5/5
Great place
- 5/5
Great place
- 5/5
special MICA an Glace
- 5/5
special MICA an Glace
- 5/5
I was greeted by Dominique at the front desk - she was lovely and very accommodating. She was able to answer any questions I had and called me as soon as the room was available. She was a breath of fresh air since I was traveling alone. During my stay we also met Tony. He was very engaging and helpful. At one point the fire alarms had went off and had to evacuate. He moved swiftly and encouraged everyone to remain calm and exit the building. He was very calm / reassuring under pressure! Once the issue was checked and cleared we all were back into our rooms. The continental breakfast was absolutely YUMMY and a great way to start the day. Lastly, my accommodations were very nice and CLEAN! The bed comfy & the water pressure amazing - you don't find that often while traveling.
- 5/5
I was greeted by Dominique at the front desk - she was lovely and very accommodating. She was able to answer any questions I had and called me as soon as the room was available. She was a breath of fresh air since I was traveling alone. During my stay we also met Tony. He was very engaging and helpful. At one point the fire alarms had went off and had to evacuate. He moved swiftly and encouraged everyone to remain calm and exit the building. He was very calm / reassuring under pressure! Once the issue was checked and cleared we all were back into our rooms. The continental breakfast was absolutely YUMMY and a great way to start the day. Lastly, my accommodations were very nice and CLEAN! The bed comfy & the water pressure amazing - you don't find that often while traveling.
- 4/5
I didn’t like they don’t have actual cribs , they have only playpen . They should specified that on the web page since I choose this hotel for the crib.
- 5/5
Pool.area nice. Good breakfast
- 5/5
We had a great time, we he room was spacious and very clean, I already have a reservation for October there again, ❤️❤️❤️❤️
- 5/5
Very comfortable, nice rooms that are well maintained.
- 5/5
Very nice hotel. The rooms were very clean and the staff were very nice. Great location for everything. The breakfast was better than expected. Nice variety. Will definitely book again on our next trip.
- 5/5
Very nice, professional staff, contacted me when my room was ready, 5 hours before normal check in, plus they gave me a free upgrade! 2 Bedrooms, 2 baths, a fireplace, and 3 TV’s!
- 5/5
So clean, bathroom was perfect and staff is so friendly.
- 3/5
Spacious room!
- 4/5
Nice place. Would be nice if they had a restaurant and bar on site
- 5/5
Excellent customer service and great location!
- 5/5
Hotel was very clean, beds were comfortable. Staff was friendly and helpful. 5-7 minute drive from airport, 20 minute drive to Busch Gardens, 40 minute drive to beach. Highly recommended
- 5/5
Love the stay here, room was a little warm though, ac didn’t work properly. That and the parking fee, I tempered it down to 4 stars.
- 5/5
Front desk was the most pleasant and genuine person have ever dealt with while checking into a hotel
- 5/5
An excellent stay. Highly recommended!
- 5/5
Connecting to the WI-FI with some devices was challenging as the website to sign-on would not load despite several attempts. Otherwise, the hotel was outstanding.
- 5/5
Amazing stay. The staff was so friendly and accommodating. Conveniently located to food, shopping, and the airport. If you’re going to a Bucs or Rays game, highly recommend staying here.
- 5/5
Very clean nice area and quiet
- 5/5
Everything was great, but the bed was a little uncomfortable.
- 5/5
Stayed here for a game at Raymond James Stadium. Great property! 2 bedroom suite was larger than expected. Easy parking and lots of restaurants and shopping within a short easy drive.
- 5/5
Great experience overall from beginning to end.
- 5/5
All the staff are very friendly. You feel welcome as soon as you walk in by the door.
- 5/5
Great, easy, clean. Thanks
- 5/5
really nice place to stay👌
- 5/5
The entire experience was great. The front desk manager was awesome. She gave us recommendations for Uber driver, directions to the stadium and places to eat.
- 5/5
I was very impressed with the location. Everything is in close proximity. If you ever attend an event at Raymond James stadium I highly suggest walking to avoid getting stuck in traffic. I didn’t like the limited parking on site.
- 5/5
Great stay! Good-sized room, and the full-size refrigerator makes it easy to not have to constantly stop and get water for the room, as well as snacks and ice. Staff is so friendly. Parking is easy (I hate having to pay for it, but it is what it is), no matter when you arrive back for the night. Great shopping and dining options nearby. Will definitely stay here again!
- 3/5
The AC in the bedroom was very noisy when it turned on that it woke us up everytime it turns on. We were booked for 3 nights. Not enough pillows available when requested for the sofa bed.
- 5/5
Shared this room with my brother, and the "two bedroom" option with individual bathrooms was a fantastic feature. The full kitchen was very nice also.
- 5/5
Very quiet place to stay and staff was friendly and helpful.
- 5/5
Fantastic room and clean
- 5/5
And let's talk convenience! Visiting our daughter at USF was a breeze from this spot. The hotel itself is lovely, and the staff? Absolute rockstars. They answered every question (even the dumb ones I probably asked before my first coffee) and honored every single one of our needs. It's official: next time we're in Tampa, you can find us back at the Residence Inn, probably fighting over who gets to sleep on the cloud-bed.
- 5/5
Checking in and checking out was really easy and the front desk staff were very friendly.
- 5/5
Beautiful
- 5/5
We stayed in a 2 bedroom suite. It was perfect for me, my husband and 2 kids. Spacious and clean rooms/ bathrooms. Kitchen had full fridge, stove and microwave, which we ended up really needing.
- 5/5
Chip Gremillion Santa Rosa Beach, FL
- 4/5
Good customer service. Coffee always cold. Breakfast was ok- pool closes at 9 which was a bummer. Terrible WiFi.
- 4/5
I was told there were “only 2 ladies” working in housekeeping after we had returned at 5pm and our rooms had not been cleaned. This was on the second night of our stay. We left again and came back to a partial cleaning. Bed linens not changed or bed made, floor not swept. Breakfast ran out of several items before the 9:30 end time and again we were told there was only one lady working the breakfast area by herself. I felt so sorry for her as she was practically getting yelled at by another guest. This property has been renovated and is nice, the staff is nice but they clearly need more help. Maybe it was just a rough week staffing wise. Other than that, everything was fine.
- 5/5
Loved staying at the Residence Inn 2 bedroom 2 bath suite. Excellent. Will come back again.
- 4/5
Very good overnight stay. Room was as advertised.
- 4/5
Ok
- 5/5
Great service. Nice and clean
- 5/5
Property is walkable to Raymond James Stadium. Nice restaraunt right next door. Clean, quiet
- 5/5
It is an excellent hotel however you need more parking spaces.
- 4/5
Great location, and very spacious room. I did’nt like that they don’t clean the room every day.
- 4/5
Great stay
- 2/5
The room was fine EXCEPT the noise from the air conditioners was like being on a factory floor. I have never been in such a noisy room in my life. The entire room vibrated. It is unbelievable that the designers / architect could have ignored this horrendous situation. DO NOT STAY HERE IF NOISE IS AN ISSUE FOR YOU!!!!
- 5/5
Very clean staff was extremely friendly and accommodating
- 5/5
Clean, modern, specious, loved the hardwood floors/fan in bathroom, etc. Breakfast very good, too!! A+++++
- 5/5
Great staff and was able to check in a few hrs early which was very eewarding for us...
- 5/5
Peace & quiet
- 5/5
It was great, convenient, responsive
- 5/5
I felt safe walking to my destination and everyone was very friendly. The room was amazing and clean.
- 5/5
Hotel was spotless. Very quiet and breakfast was good.
- 5/5
No thx
- 5/5
Nice
- 5/5
It was grear
- 5/5
The staff was great. No transportation to the stadium
- 5/5
Excellent front desk service, breakfast & cleanliness
- 4/5
Location was good for an event we attended. Check-in was fast and staff was friendly, helpful and pleasant. Hotel was very clean. The room was clean and newly updated. The bed was very comfortable. Breakfast was included, my husband ate, I only had coffee, and it was ok, we've had better breakfast buffets before. We would stay here again though.
- 4/5
Thought it preovided shuttle service to the airport, but does not. 😢😢
- 1/5
Was charged for parking and was not told
- 3/5
When I inquired about my missing belongings, they said nothing had been located.
- 5/5
We stayed for some meetings we had nearby the location, but it's very quiet, and the staff is very friendly and willing to assist in however they can.
- 5/5
The staff was very nice. I’d like the parking charge to be eliminated.
- 5/5
Loved it there
- 4/5
Upon checking in I was asked what was the purpose of my visit which I found to be very invasive. The air condition was very loud throughout the night.
- 5/5
Loved having two bathrooms!
- 5/5
Amazing!
- 5/5
The front desk worker was really nice. The hotel was clean. Thank you again.
- 5/5
Clean, comfortable
- 3/5
A lot of people in and out at all hours. Very noisy. Rooms were not very nice. The balcony was very small.
- 5/5
Beautiful property. Clean well equipped rooms. Very satisfied with my stay
- 3/5
I was very upset that we were told that there were no two bedroom suites available shortly after our scheduled check in time, due to short staff. We were there for a big concert, so I was not please at the fact that the hotel did not prepare for such event. We were finally able to check in around 5:30 PM. The hotel was clean and the rooms were spacious. I enjoyed the breakfast as well. I would consider booking again, only if there aren’t better hotel options available. The front desk guy was very transparent and worked really hard to take care of a long line of customers.
- 4/5
Staff were very courteous and accommodating.
- 5/5
The property was very clean and in a safe area. The hostess was exceptionally helpful when we arrived.
- 5/5
.
- 5/5
The hotel is beautiful and clean. The ataff is spectacular. Friendly and very accomodating. The rooms spacious and the beds very comfortable. Rooms very clean and everything works..breakfast is good. Could have more to choose from but its called continental not all you.can eat buffet time..overall excellent..hope this helps.David
- 4/5
Breakfast was nice. Would have liked a little more variety with it. Housekeeping only came once (was supposed to come twice) and only did 1/2 of our place. They said the pool was heated but it was clearly not. Check in staff was wonderful! There was an issue with the vent light above the stove, but was taken care of quickly. States that 6 people can stay in a suite, but just enough dishware and utensils for only 4.
- 5/5
Clean and spacious rooms with everything you need. Great property. Friendly and attentive staff. Only thing that could have been better was the outdoor pool temperature was freezing.
- 5/5
Staff was very nice, bed and pillows and room where perfect!
- 5/5
The hotel was conveniently located, clean and had a very friendly staff.
- 5/5
Nice hotel, everything was clean, beds were comfortable. Would stay again.
- 5/5
front desk staff friendly .
- 5/5
I should have stayed here before my cruise. We had the two bedroom suite and it was great. Clean and spacious. Highly recommend. 6 of us were in the room.
- 5/5
Front desk staff was fantastic. Very smooth check-in and very accommodating. Very nice hotel.
- 5/5
Excellent all around
- 4/5
Everything was great except the air handler was very load. Sound like a truck was parked outside. Everytime it came on. It just about woke us up. We finally got used to loud noise and fell asleep
- 3/5
Please upgrade your A/C’s. The one in our room kept us up half the night. It was sooo noisy.
- 5/5
Friendly staff,very accommodating.
- 4/5
The hotel was nice. The room was clean and well appointed. The gym is about what you would expect from a Marriott property. The only downside is that there is some construction going on nearby. Couple that with the facility being near a pretty busy road and it was a bit noisy.
- 5/5
I love this hotel and the area. They have renovated the rooms and I wish they had brooms in the rooms - I feel like the floors get so messy so easily with no practical way to clean up other than getting on my knees with paper towels, et cetera. I also wish they had thicker blankets. I felt like their bedding was so paper thin. I do think the parking cost is crazy. For an airport hotel, charging for parking in addition to the hotel rate is just crazy.
- 4/5
Very near stadium fit bucks football game
- 5/5
Great bar and restaurant. Very friendly staff. Rooms are alway clean and stocked.
- 5/5
Very good service from start to finish, Lydia at the front desk was welcoming with a smile during checkin & checkout..
- 3/5
All the constuction going on including resurfacing of the parking lot. Needed to shut down for a few days to expedite the work on the 1st foor