Renaissance Tampa International Plaza Hotel
About Renaissance Tampa International Plaza Hotel
This smoke-free hotel is located within the upscale International Plaza and Bay Street Shopping Center. Renaissance Tampa International Plaza features lobby bar and restaurant, Gabriella's Bistro, which is open for breakfast and dinner, serves local craft coffees and craft beers. Mediterranean-style tapas food items are available. Gabriella's lobby bar offers coffee, appetizers and handcrafted cocktails. Rooms are equipped with luxury bedding and a 55-inch LCD TV. Some rooms include a sofa bed and club lounge access with extras like complimentary food services. Guests can use the outdoor heated pool and hot tub or workout in the fitness center. Other amenities include an on-site ATM/cash machine and shoeshine. This hotel is 5 mi from the Tampa Convention Center and 6 mi from Busch Gardens amusement park. Clearwater beach is 20 mi away. We are offering a complimentary airport shuttle during limited hours daily .
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
Reviews
The hotel is highly praised for its great location adjacent to the International Mall, offering easy access to shopping and restaurants. Guests generally find the rooms clean and comfortable, and the staff friendly and helpful. However, some guests have experienced issues with room availability and cleanliness, and a few have expressed dissatisfaction with the service, particularly at the front desk and restaurant.
- Great location adjacent to the International Mall
- Clean and comfortable rooms
- Issues with room availability and cleanliness
- Inconsistent service, particularly at the front desk and restaurant
- 5/5
Staff was friendly and helpful! The hotel was super clean and the beds were very comfortable!
- 4/5
It was very convenient to the airport.
- 3.5/5
Staff was great. Beautiful artwork My bed was tooo soft. Slept terribly
- 5/5
The staff are outstanding. Great location for Raymond James Stadium. Good choice of restaurants either hotel or mall attached to hotel. Self parking very limited but ok to park in mall with hotel permit. Standard buffer breakfast
- 5/5
Good choice near airport
- 5/5
The towels were a bit rough and could be softer and fluffier. The ironing board and iron in the room could also be upgraded. Aside from those minor issues, everything was great. The restaurant food was excellent, and the overall experience was very enjoyable. I would definitely consider staying here again.
- 5/5
Exceptional
- 5/5
The atencion was really nice .
- 5/5
.
- 5/5
Exceptional
- 0.5/5
Nothing Could’ve been better
- 0.5/5
Could’ve been better
- 5/5
Staff, location and price
- 4.5/5
I think the bar/restaurant were a bit undersized for a facility of this size. The bartenders and restaurant staff was exceptional.. After spending $400 for a room, it kind of stinks to get socked with a $15 charge for self-parking. partner did not like the bathroom lights for some reason.
- 4.5/5
Room great. Staff great. Location great I think the bar/restaurant were a bit undersized for a facility of this size. The bartenders and restaurant staff was exceptional.. After spending $400 for a room, it kind of stinks to get socked with a $15 charge for self-parking. partner did not like the bathroom lights for some reason.
- 5/5
Exceptional
- 4/5
Very convenient to the airport and a great high end mall and Raymond James stadium! Clean, nice executive lounge and room service was quick and really good. Only downside was the front desk didn’t know which side of the hotel faced the stadium…very comfortable beds
- 5/5
Good
- 4/5
Deberían modernizar las luces solo tienen lámparas y hay que prender y apagarlas cada una
- 3.5/5
People who are working in the hotel are very nice and friendly, and location is perfect if you planing to attend concert or game, plenty of restaurants in the area. I really enjoy Kevin Murphy bath products. But overall hotel itself is old and require some maintenance, carpet doesn't feel clean and no slippers provided. Swimming pool also was't clean if you planing to swim. Shower is very old and I also found someone hair in the bed and on the towels... Bottle of water in the room cost $8. It looks like a nice place, but doesn't meet a basic standards for good hotel. And keep in mind free shuttle operating every 30 min, I wish I knew before heading to the airport, so ended up taking an Uber.
- 3.5/5
People who are working in the hotel are very nice and friendly, and location is perfect if you planing to attend concert or game, plenty of restaurants in the area. I really enjoy Kevin Murphy bath products. But overall hotel itself is old and require some maintenance, carpet doesn't feel clean and no slippers provided. Swimming pool also was't clean if you planing to swim. Shower is very old and I also found someone hair in the bed and on the towels... Bottle of water in the room cost $8. It looks like a nice place, but doesn't meet a basic standards for good hotel. And keep in mind free shuttle operating every 30 min, I wish I knew before heading to the airport, so ended up taking an Uber.
- 4/5
Only complaints about the room is the water pressure (too low) in the shower and takes a good 2-3 minutes till water gets lukewarm.
- 4/5
Very good
- 5/5
Wonderful hotel to stay at next to mall and plenty of dining choices! Hotel staff is friendly and always helpful
- 5/5
Everyone was so kind and went out of their way to help. The location is great if you need to be near the stadium or airport.
- 5/5
The staff was super friendly and helpful.
- 5/5
We loved the hotel and location. The only minor improvement would be more chairs by the pool.
- 5/5
Exceptional
- 4/5
Waited for the shuttle to take us back to the airport and never showed up. Had to take and uber.
- 5/5
Room service was awesome. Gabriella’s was ok, although the staff was great. Airport shuttle was sooo convenient
- 5/5
Its a great hotel
- 5/5
The hotel and the room were very clean. We saw the spacious gym and pool in person but didn’t use either one. The hotel is in a great location and close to many shops and restaurants. I would stay here again
- 5/5
Clean, friendly staff
- 5/5
Amazing amazing amazing!!!
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Great hotel, very clean and walking distance to the mall. There’s a $35 for valet or $15 for self parking fee.
- 5/5
Clean room and friendly staff, very convenient location as well.
- 5/5
So clean. Staff was so friendly and amazing.
- 5/5
Front desk service was excellent
- 5/5
Front desk service was excellent
- 4/5
Very good
- 5/5
Sarah at check in had exceptional customer service skills. Our room was clean, staff was accommodating and the Club Lounge had excellent food choices.
- 4.5/5
Superb
- 5/5
Good great! Bed fabulous and shuttle to airport!
- 4/5
I fedu ted a star because there is a wifi charge of $15/day unless you download the app, another username, another password and account. Marriot thinks this is ok, but I don’t.
- 5/5
This is a really nice hotel. The room was nice, the staff are terrific, the location is great, and I would definitely stay there again.
- 5/5
For travel and shopping next door
- 5/5
This is a great hotel with a great location. I love that it is connected to the mall and lots of dining options. The mall is top tier too. We used the airport shuttle to take a to and from the airport! My only complaint is that the rooms a slightly dated and the water pressure in the bathroom was rather low.
- 5/5
Everything from staff to cleanliness and amenities was amazing. Close and local to so much!
- 5/5
Very nice
- 5/5
Great room and great staff.
- 5/5
Quick but easy and comfortable
- 5/5
Staff were friendly and helpful, convenient location, nice amenities.
- 5/5
Great location and wonderful customer service. Very clean and excellent value. No complaints here!
- 2/5
For a whopping $425 you have to pay for wifi/internet and not even breakfast was included. Pure thievery.
- 5/5
Clean and the staff was wonderful! The only negative is that you HAVE TO PAY FOR PARKING NOW! It use to be free. It would be good to add this to all sales platforms (Hotels.com, Expedia, etc.) as it is per night.
- 5/5
The breakfast was great! 10/10 will stay again.
- 5/5
Did not have breakfast at the hotel
- 4/5
There was confusion about the full breakfast that we prepaid for at the beginning and we had to get Hotel manager involved to resolve it. The staff were very friendly and helpful. Breakfast buffet is very basic and had nothing we would eat. Instead we ordered from the breakfast menu. I would suggest not to prepay for breakfast which included “buffet” when booking as it turns out more expensive and limited than just ordering from the menu.
- 5/5
Natalia and Julia were so friendly and helpful. Beds were comfortable. Shower pressure was fantastic! Love the Kevin Murphy soap, shampoo etc.
- 4/5
Loved everything except being charged $7.50 for a cup of coffee in the morning where most hotels of the high caliber offer it free in the lobby. Other than that- loved it
- 5/5
All of the above
- 3/5
Did not partake; small option; only one small restaurant
- 5/5
Great
- 1/5
My stay at The Renaissance was horrible from the start unfortunately. The shuttle bus took 1 hr to pick me up from the airport. The front desk associate Natalia gave me the incorrect room and wouldn’t change it. The room was very dirty. Bathroom was unclean with hair and dirty cloth shower curtains. The employees on the night shift were unprofessional and had an attitude. The day employees were very different. Nice and professional. The night shift associates made the property seem like it’s being ran by high schoolers. The property is nice aesthetically. The rooms are overpriced. It’s not worth what you’re paying. Honestly you’re paying for the location bc it’s connected to a mall. Please save your time and don’t come here because they ruined my vacation.
- 5/5
.
- 5/5
5 stars
- 5/5
Fantastic experience
- 5/5
Awesome
- 5/5
Very nice
- 5/5
Attentive staff, clean room that was modern with all the appropriate amenities. We had the breakfast included and that was wonderful. Our waiter was excellent.
- 5/5
Incredible I will be coming back everything was perfect
- 5/5
It’s very good
- 5/5
0 complaints. Connected beautiful mall. Staff was great.
- 5/5
The shuttle service was convenient with a courteous driver and the check in process was smooth. Housekeeping was friendly and thorough and the bell hops was knowledgeable of the area with great recommendations. The location was awesome near the mall with many restaurants options. The hotel was clean and classy so this was worth the purchase with no complaints!
- 5/5
Courteous quick person that checked me in at front desk. Great location. Everything I needed was in walking distance.
- 5/5
Extremely friendly and helpful staff. The site was clean, modern and efficient in meeting my needs.
- 5/5
Staff was extremely courteous, friendly, warm and welcoming.
- 5/5
All of the above!
- 5/5
Great
- 5/5
First time at this place, wonderful
- 5/5
Staff was welcoming & friendly.
- 5/5
Nice room, spacious, clean. Daily housekeeping. Pool and fitness center facilities are well maintained. Front desk/parking staff are friendly and helpful. Restaurant and room service food is delicious with prompt service. The only downside is the parking fee, no bathrobes in rooms and no fan in bathroom. Overall, we had a fantastic stay. Would return.
- 5/5
Room was clean, and so was the hotel! Very beautiful. The airport shuttle was convenient and so was the walk to the mall. Staff was very friendly! I will definitely be coming back!
- 5/5
Rhiannon made our stay exceptional. Her sunny disposition on the phone when we requested early check-in & late check-out was a delight. She went above and beyond with a gift of prosecco, fresh fruit, truffles & petit fors to ensure our anniversary celebration was special. She is a gem & the Tampa Renaissance is lucky to have her! We will definitely be back!
- 5/5
Everything about the property in the experience was fantastic. We will definitely be staying here again next time we have a tournament. All of the staff members were extremely pleasant to deal with. The rooms were comfortable and super clean. We enjoyed the pool area too. We had both dinner and breakfast at the hotel and all of the food was exceptional. We also had one meal at the mall and it took us just three minutes to walk there. There were several options so it was very convenient.
- 5/5
Room was great. Receptionist very helpful and friendly. Very convenient with shopping and dining.
- 3/5
The staff were fine, and the facility was nice, but I had to switch rooms because my neighbors were partying at 1am and the new room had pet dander in it, which I am highly allergic to, so I left the property at 2:30am and drove 2.5 hours home.
- 5/5
Hotel was super clean and everyone was friendly. airport shuttle was timely and loved the hotel was in walking distance to a shopping area
- 3/5
Breakfast was soggy due to the containers, steam evaporating, and water settle into the food. I wish a little bit more selection would’ve been great. The staff was outstanding no complaints. I would give the cleaning crew five stars. They helped out with everything that was needed and very prompt. When it came to the bathroom, I would say the fan wasn’t working to take the steam out of the bathroom. It got really hot in there. The water was not hard enough. I wish we could’ve smoked outside is a great area. Unfortunately it’s not smoking, though. You have to literally stand outside the hotel to smoke.
- 5/5
Was perfect place to stay! Right by mall and all sorts of restraunts!!!!
- 5/5
It’s weird that there was not a refrigerator in the room.
- 5/5
Clean room and excellent customer service. Love the check out is at noon- nice perk. Close walking distance to mall and restaurants.
- 5/5
The hotel is adjacent to the largest mall in Tampa, so it is super convenient for shopping, dining, or just walking around.
- 5/5
Great location!
- 5/5
The staff is very polite and friendly. The room was very clean and comfortable. I love this hotel!
- 4/5
ruined my socks Wasn't cleaned during the stay
- 5/5
Had the best time!
- 5/5
Staff was great!
- 5/5
Everything was just perfect. Loved that I could shop while my daughter went to a concert.
- 5/5
Clearly renovated, very comfortable and good shower
- 5/5
The whole vibe of this hotel was amazing. The staff was so kind and helpful, it was clean and so close to many food and shopping options.
- 5/5
Staff was amazing, the room was clean and the area was safe and convenient.
- 3/5
I did still give 3 stars because hotel staff were professional, it was very very clean, the pool was lovely, as was the facility otherwise. The airport shuttle was efficient and, interestingly, they allowed us to use our car seat indicating we had to install it ourselves due to insurance. Which is good, we know how it works but its funny they have this caveat yet provide those same children with such a suffcation hazard to sleep in.
- 5/5
Room was great for our stay close to the airport. Beds were comfortable and everything was very clean. The kids liked the pool and the hotel has a well equipped gym. We loved that it connects to the mall and we were able to shop and eat without needing to drive.
- 4/5
Good convenient location by the mall. Close enough to take a walk to the ball fields to catch a game. Staff is okay but not too engaged and not approachable. “Good morning”Hello” when passing by would go a long way. The room didn’t have much of a view but we didn’t stay in the room long anyway.
- 5/5
Wonderful Hotel! Walking distance shopping & dining .
- 5/5
Awesome as w
- 5/5
Be back again!
- 5/5
Very nice staff & clean room.
- 5/5
Loved it all! Can’t wait to go back!
- 5/5
Victor was great handing our request. Also Mike in the dining are for breakfast was really attentive to us. Will defiantly stay again.
- 5/5
I love this hotel and hope to visit again
- 3/5
Overall the cost did not match my expectations !
- 5/5
Great
- 4/5
I think the room s need an update and the hotel needs more food options
- 5/5
Really enjoyed my stay.the staff was very helpful and friendly Location was awesome!
- 5/5
Self parking was not easy
- 5/5
Beautiful property adjacent to large mall, which was great to explore and pass the time while I was there. Room was large and well-appointed.
- 5/5
We stayed a couple of nights at this hotel. The staff is very nice and helpful. The waiter in the bar, from New Jersey,was really personable and we enjoyed chatting with him.
- 5/5
It was an amazing property
- 5/5
Clean and convenient
- 5/5
Wonderful
- 5/5
It’s convenient to shopping!
- 4/5
Beautiful, clean, quiet . Wish they didnt have a parking fee especially since we were told they share with the mall. Not sure why we had to pay for that since anyone can park at the mall for free!
- 4/5
Location near mall.
- 5/5
This hotel has so much to offer!
- 5/5
Love the open garden area and shopping.
- 5/5
Great property, staff excellent, many dining options within walking distance. Connected to a beautiful mall. About a 15 min drive to Zoo Tampa. Would stay here again.
- 5/5
Very comfortable stay. Room service was great. Hotel service was great. Location was great for a Rays game. Easy Uber to the field. It was exactly what we were looking for.
- 5/5
I would definitely recommend it — it’s very strategically located, and the staff were friendly. It’s an awesome and appropriate place for families. Thank you!
- 5/5
Always stay at Renaissance. Staff amazing cleans and central
- 5/5
The staff were very nice and helpful! The location next to the mall and restaurants was great! Also close to airport. I’d stay here again.
- 5/5
We only stayed one night while passing through. Loved how nice everyone was and how clean the building was. Breakfast was a hit too
- 5/5
Nice hotel with shopping and restaurants near
- 5/5
Very nice hotel
- 4/5
All good
- 5/5
Nice stay forca conert
- 5/5
Property location is excellent.
- 5/5
Na
- 5/5
The manager of the restaurant Gabriella’s was very nice and professional. The food also was great, we had late lunch/dinner and breakfast. Front desk very nice and professional as well
- 5/5
Excellent location and right next to an upscale mall with tons of dining and shopping options. The hotel is immaculate and the room smells so clean when you walk in; it's wonderful. Drinks were great in the evening, lobby has tons of niches to sit in and there's a great open area terrace that you can relax in during the day or night. The gym is well equipped and I got a great workout there. The towels could have been a little softer but that's the only negative I could come up with. Great location, great hotel, friendly staff... will visit again!
- 5/5
We had an amazing time at the Renaissance in Tampa. Everyone was very courteous, kind, and helpful from the very first time we got there the valet hotel desk, staff room, service bar, and restaurant. The hotel was in excellent location we enjoyed doing that the pool and the bar service. also very happy to report. We had the best Long Island iced tea ever. Big shout out to the bar server from Chicago with the green glasses. I feel bad we didn’t get her name. Thank you. Enjoyed our stay the Moores.
- 5/5
It was attached to a mall with many outdoor restaurants. No need for a car. Stayed there to be close to the airport. It was very nice
- 5/5
Beautiful hotel but NOT easy to find the main entrance .
- 5/5
Came here with my best friend and it was amazing and so close to everything. We really didn’t need to leave the area at all. Highly recommend, OH and they have a free shuttle to the airport
- 5/5
Valet parking is terrible. Its a mess at check in and took way too long to retrieve our car when leaving
- 5/5
Excellent
- 4/5
Great place to stay close to the Airport and Westshore area. Hotel next to the mall is an added bonus. The lounge was also great but its not open all days so we couldn’t take advantage of it.
- 5/5
Nice staff, clean comfortable rooms
- 5/5
Excellent staff, especially the receptionists - fast check in and check out. Security wonderful in locating my amazon packages. Dining staff were so thoughtful. I especially liked the free shuttle from the airport, club room (maybe the offering could change during the week?) and sundown drinks from 5pm - excellent!! Thank you for helping us with a great stay.
- 5/5
This Hotel is clean beautiful check in was easy and the staff was very friendly!! The mall was right Outside of the lobby A 1 minute walk and your in the mall ! I loved the area !
- 5/5
Excellent location / property
- 5/5
Very close to airport and mall great stay.
- 5/5
Beautiful hotel. Good location and great breakfast!
- 5/5
Staff is wonderful, nice property, comfortable bed
- 5/5
Extremely professional and friendly staff. Ease of parking and amazingly clean.
- 5/5
Very nice, clean, and comfortable hotel.
- 5/5
Convenient to the baseball stadium, dining options were plentiful, and it was easy to get to from I-4.
- 5/5
Super clean and nice hotel
- 5/5
Very nice hotel connected to a very nice mall and lots of fun places to eat
- 4/5
Good location depending on what you want to do. Seems a little expensive for what you get. Basic hotel room.
- 5/5
Luxury hotel near the airport. Fantastic service and beautiful clean room with nice amenities.
- 5/5
It’s beautiful location with options all around for food and shopping
- 5/5
great property
- 5/5
Lovely place for a family stay
- 4/5
The right place to stay for shopping at the International mall. What you would expect of a high class hotel. Only negative was you could hear any noise in the hallway and showers being used in another room.
- 4/5
Close to the Tampa airport, and also a shopping mall-with several restaurants.The property is nicely appointed and quiet. Oddly the parking is free, but the bottled water in the room is 8 bucks each. It’s perfect for a sports event, although a little expensive.
- 5/5
Good location and clean
- 5/5
Never had such a luxurious hotel combined with convenience and proximity to mall and airport. Can’t wait for an excuse to stay there again!
- 5/5
Excellent property
- 5/5
friendly staff, upgraded suite with no prompting. walkable to shops and easy check in/out with free airport shuttle for stressless travel.
- 3/5
The property itself was nice. Had it not been for one incident, I would have rated it higher. In the night of our stay, 2/08, we woke up at 4am to an alarm in the stair well saying there is an emergency and to exit the building. After waiting out in the dark for 40 minutes, the alarm eventually went off and everyone standing outside went back to their rooms. It was not until the next morning that we were informed of a fire and was told it was not a drill. I am glad we were made to exit, so that isn’t my issue. My issue is that had our room not been by the stairs, we would not have heard the alarm. In fact, many guests slept right through it. My other issue is that not a single hotel employee came outside to explain the situation. We were confused, standing outside, and when everyone went in, it was near impossible to catch someone to explain. I was unable to go back to sleep because we still were unsure of what the “emergency” was until next morning. There are other things that come to mind in addition to a potential fire, so imaginations can run wild. Especially when you have your children with you. So, I am rating this lower due to communication and concerns that if the fire escalated, many guests may not have heard the alarm and could have been in danger.
- 5/5
This is a very excellent place. Everyone was friendly and the hotel is beautiful.
- 5/5
Great location
- 4/5
Great site near the mall. Easy on and out.
- 5/5
Extremely welcoming and comfortable stay at The Renaissance Tampa! Restful sleep, great location for shopping, dining, and a Raymond James Stadium event.
- 5/5
The staff was amazing. Our flight arrived early and they accommodated. We really couldn't have asked for an easier experience.
- 5/5
Very good great location.
- 5/5
I stayed here 2 days before meeting up with friends and it was perfect. Great room, quiet, nice pool and very friendly staff. The shopping directly attached to the hotel is world class. Definitely will stay again!
- 5/5
The hotel is very nice and welcoming. There is Mall next to the hotel & cheesecake factory is attached to it. This area is safe and about a 6 minute drive to the airport. The hotel provides free airport shuttle. I would most definitely stay here again.
- 5/5
It was a lovely hotel. We were there to catch a cruise ship and it was perfect for us.
- 5/5
Beautiful property. Will definitely come back.
- 5/5
Very clean hotel, nice staff and great location for shopping and several nice options for dinning.
- 5/5
Easy checking
- 5/5
Parking is a bit far .
- 1/5
My car got hit by another car while waiting for valet. They were busy but only had one person working valet. I checked in and after an hour got a phone call to come downstairs. I went and they showed me the huge gigantic dent. They wouldn’t even compensate me
- 4/5
Grate place to stay, close to airport and connected to the posh shopping mall. They have transport to TPA airport, although we hired a car. It's an easy place to stap with very comfy beds. But the family opposite let their kids run around the hallway at midnight. The hotel used to be better soundproofer, they seem to now have a gap below the main door (thiner carpet or different threshold) so lots of noise. I do wo Der if it passes fire regs. Anyway everything else is great.
- 5/5
Great hotel. Very accommodating. Great service.
- 4/5
nice staff. clean room
- 4/5
nice staff. clean. near to the mall
- 5/5
The room was clean and the service was outstanding! Loved that we could easily walk from hotel lobby to restaurant row at the mall and have a variety of options to choose from. Breakfast at the hotel was good. I would definitely stay here again!
- 5/5
Lovely location and friendly staff. Right next to the mall, lots of shopping and dining
- 4/5
Everything was great except they were all out of toothbrushes!
- 5/5
Fantastic place and a fantastic stay.
- 5/5
Excellent property with excellent location for shopping or night life.
- 4/5
This is a perfect location to the airport as well as the Yankees facility and Raymond James!
- 5/5
Excellent hotel property and service
- 5/5
Great location and very nice staff
- 5/5
Nice spot.. hotel staff was great.,
- 5/5
Loved the property and location. Clean, quiet, family friendly. Highly recommend!!! Will stay at this hotel in the future!
- 5/5
Very nice stay over all we will be back
- 5/5
We only stayed for one night so we could catch our cruise the next day but staff was easy, friendly, everything went smoothly. Breakfast was well prepped, flavorful and had a variety of options for everyone. Check in and out was smooth, the room was clean and all was quiet. Will stay again in the future!
- 5/5
We loved our stay here. Thank you
- 5/5
It was wonderful! GREAT location, places to go for dinner and walk around. PERFECT in so many ways!!
- 1/5
The bathroom had serous drain problem resulting in a sewer smell the whole time.
- 5/5
Would happily stay here again. Staff was very professional and courteous. Room service was quick. Conveniently located near a mall and many food options. Quick shuttle to airport. I didn't hear a single plane despite being close to the airport.
- 2/5
The property and rooms were quite nice and the staff was exceptional at resolving a problem. However, the noise level was too much to ignore. Loud music at 3am from the neighboring room the first night, but the house phone didn't work. I had to call on my cell. They sent security immediately. They moved me to a different room the next night and handled the transfer of my bags.That went very smoothly. Great! The next night more music and the AC units were extremely loud. If you sleep well with loud noises you will like this hotel. All others should pass. Also, no complimentary breakfast at these prices? The in room coffe machine was missing the part to hold the pod and the coffee dowstairs was horrible. Again, the staff was fantastic but I can't abide the noise level.
- 5/5
Love it amazing hotel
- 5/5
I enjoyed everything the property has to offer. I’ll be back to stay again.
- 5/5
Excellent accommodation. Whenever we are in Tampa, this is the spot. Clean, friendly, and everything needed is a short walk away.
- 5/5
Excellent!!! The best front desk staff .
- 3/5
The property was nice. However, basic amenities in the room itself were not up to par. The TV was not working the first night, and the AC blew right onto the head of the bed. It was hard to wind down for the evening with no TV and everytime the AC cycled on I was blasted with cold air to the face while I slept.
- 4/5
Lots of ameniy
- 5/5
You’re right at the mall so it is walkable to a lot of dining. The staff was great. And even with Hurricane Milton the property was well kept, friendly staff, and accommodating to our late check out even with a full booking on the day of checkout. Highly recommend.
- 3/5
property was clean but the room just across was extremely noisy. people going in and out and very loud noises,talking, no consideration for other guest.
- 5/5
Loved the pool area!! Them having power after Milton saved our butts.
- 5/5
Amazing stay! My go to hotel in Tampa!
- 5/5
Checked in very late at night. Easy and nice
- 5/5
Always a great stay.
- 5/5
Water for bathroom sink & shower was warm even on the coldest setting.
- 5/5
Excellent fitness room and pool!
- 5/5
The best place to stay in Tampa! Wish I had discovered it before.
- 3/5
The service was great but i think i was not informed correctly about the fare rate
- 3/5
I had an appointment in Tampa so the property was recommended. Although I did not appreciate someone coming into my room while the sign was on the door and I was out, I found the property uniquely designed and convenient for my travels.
- 3/5
Our air did not get colder than 72. We like it much colder.
- 5/5
Great location and very comfortable hotel.
- 2/5
We got in really late on a Thursday night and the receptionist kept saying that we didn’t get any perks because we booked with a third party. The sheets are super rough and loud and the fridge made a high squeaking noise all night long. Terrible experience.
- 5/5
Beautiful hotel and the food and service was fantastic! Would recommend to friends and family
- 5/5
Every thing was very nice
- 5/5
It was a very nice stay. The rooms were clean. It was quiet. It’s nice that it was next to shopping and parking was easy.
- 5/5
This place never disappoints! We have stayed here a couple times for numerous nights each trip and they don’t miss a beat!!! Friendly, courteous, clean and accommodating! Julia was an amazing bartender! Parking is easy! Connecting indoor and outdoor mall makes it convenient for any needs. Rooms are spacious and modern. Restaurant food is excellent. We will continue to only stay at this hotel when in Tampa. Thanks for providing such excellence!
- 5/5
Will definitely stay at this party again when I visit Tampa in the future.
- 4/5
The fridge in our room was making noises all night but staff was great about fixing it. The tv also wasn’t working and that was fixed
- 5/5
Stayed here for the Zach Bryan concert due to the proximity to Raymond James stadium. Booked a suite, but on arrival we were upgraded the Presidential Suite! Excellent room...only issue we wished we were staying longer.
- 5/5
Excellent!
- 5/5
Excellent! We had a great time. I had no idea this is located at the Mall.