Quality Inn Tampa Airport - Cruise Port
About Quality Inn Tampa Airport - Cruise Port
The Quality Inn Airport is conveniently located less than four miles from the Tampa International Airport and the downtown area. The hotel has free airport transportation from 7:00 to 23:00 and provides shuttle service to the Port of Tampa for a fee. This Tampa, FL hotel is near many area attractions, including the Tampa Convention Center, The Florida Aquarium, historic Ybor City, Tampa's Lowry Park Zoo, the St. Pete Times Forum and the University of Tampa. The hotel is three miles from Raymond James Stadium, home of the Tampa Bay Buccaneers, and George M. Steinbrenner Field, spring training home of the New York Yankees. The Channelside District is only four miles from this Florida hotel. A variety of restaurants and cocktail lounges are located in the surrounding area; several are within walking distance. The hotel is centrally located in one of the upscale South Tampa areas. Guests will enjoy the free deluxe continental breakfast with hot items, including waffles, egg patties and sausages. Free local calls, a free newspaper, fitness center and outdoor pool are also offered. Business travelers will appreciate conveniences like free wired and wireless high-speed Internet access in all rooms, voice mail, access to fax service and a computer with Internet access in the lobby. The on-site meeting room accommodates up to 50 people. This Tampa, FL hotel has spacious guest rooms that include refrigerators, microwaves, coffee makers, hair dryers, flat-screen televisions with cable including HBO, irons, ironing boards and safes. Limited smoking rooms are also available.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally praised for its friendly and helpful staff, particularly Linda at breakfast. It is also appreciated for its convenient location near the airport and cruise port, with some guests mentioning nearby restaurants and shopping. However, many guests note that the hotel is outdated and in need of renovation, with some rooms being cleaner than others. The breakfast is generally well-liked, but the area is described as small and crowded.
- Friendly and helpful staff, particularly Linda at breakfast
- Convenient location near airport and cruise port, with nearby restaurants and shopping
- Hotel is outdated and in need of renovation
- Breakfast area is small and can be crowded
- 5/5
So, to be honest we were a little skeptical because it was an older building. I must say this property was excellent. The rooms have been redone. The staff was super helpful and amazing. The lady doing the breakfast Ms. Linda was the best breakfast attendant I’d ever had. She spoke to everyone and was very helpful to families with children. It was basically like having our own personal server. We will be back. Good bang for your buck.
- 5/5
The property was reasonably priced, it is a great location kind of right in the middle of everything, and the staff was super friendly and helpful.
- 3/5
My room was dirty, and there was dead bugs in the room
- 3/5
Old property, very motel like olden days, had a pool, prices were reasonAble for a one night before a cruise
- 5/5
Loved the room. Clean and spacious. Loved the hot water in shower. Loved the variety of TV channels. Loved the friendly courteous staff.
- 4/5
We got a clean and spacious room.
- 5/5
Exceptional
- 5/5
Everything is perfect.
- 5/5
Todo excelente , el desayuno superó todas nuestras expectativas! 100% recomendable
- 5/5
Breakfast till 9:30... please...those of us who arrive after midnight while traveling ( sometimes 2 a.m.) have to skip it. It's a necessity for us traveling late.
- 3/5
Excelente ubicación
- 3/5
Pleasant
- 2.5/5
Passable
- 5/5
Linda who ran the breakfast was incredible!
- 4/5
All good
- 3/5
Comfortable beds and hot water for showers. Door not very secure (literally was bendy) with a huge hap underneath for bugs, snakes, or sp8ders to enter from outside. Very limited TV channels (no cable) and half in Spanish.
- 3.5/5
waffles
- 4/5
Room service was spot on!
- 3/5
fair quality at fair price. Had location we were looking for
- 5/5
attitude. I would stay there again next time when in Tampa visiting family.
- 4/5
Linda- the staff in the breakfast room is very nice and friendly to all the customers
- 3/5
Like the location. I think the rooms needs updating
- 4/5
It was a decent stay for a pretty cheap price. Convenient to downtown area.
- 2/5
Got charged for smoking in her room we most definitely didn’t smoke in and when confronted about the extra charge was told by Paul he had proof that we smoked in the room when we definitely must have not so I asked Paul to send the proof he has to not only my cell phone which he then said after a second phone call back to him was not letting him send the proof through a text message but the. gave him my email to send it through that and still have yet to receive the proof, the person that was staying with me in the room also did not smoke in the room called and was put on hold for an hour before he hung up and had to call back just for Paul to tell him that he sent me the proof when I in fact, five hours later have not received anything from Paul not through text not through email. Called above him to get the situation handled, They can’t do anything so in the process of going higher than that, but beware if you’re out of town and you stay here, you will be charged an extra $150 just because they want to say that you smoke in a room that you did not smoke in.
- 5/5
Room was clean, breakfast was tasty and the staff was very friendly.
- 0.5/5
Awful hotel wouldn’t stay there again if you paid me. Window ac unit that sounded like a Mack truck. Room had a terrible odor. Uncomfortable bed and pillows with cheap thin blankets. Place is a dump.
- 0.5/5
Awful hotel wouldn’t stay there again if you paid me. Window ac unit that sounded like a Mack truck. Room had a terrible odor. Uncomfortable bed and pillows with cheap thin blankets. Place is a dump.
- 5/5
Reception was very helpful. Nice and safe place to stay
- 4/5
Room was clean and available when we checked in. Great breakfast in the AM. We were there less than 12 hours. It was good enough
- 4/5
Kind staff
- 3/5
Y
- 5/5
Very comfortable and clean!
- 5/5
Clean close
- 4/5
I think this property does the best it can with the circumstances. It’s a very dated property but is very clean, especially all things considered. The bed was comfy and the room was clean. The staff was as friendly as could be.
- 3/5
Room was fine, very outdated. It was a motel, not a hotel, so very noisy.
- 4/5
Rooms were alot nicer than anticipated. The breakfast was excellent. Plenty of parking. The only down side was if your on the 2nd floor there is no elevator so you have to carry your bags up two flights of stairs. The shuttle to port Tampa leaves every hour starting at 9Am so plan accordingly and be sure to sign up at the front desk the day before cause space is limited.
- 5/5
The food was good and nice suprise didn't realize breakfast was included. The attendent woman was so friendly and helpful. Spoke to eveyone and made sure they had what they needed. Rushed to make sure all items were restocked. Was busy the time I was there. n/a
- 5/5
The food was good and nice suprise didn't realize breakfast was included. The attendent woman was so friendly and helpful. Spoke to eveyone and made sure they had what they needed. Rushed to make sure all items were restocked. Was busy the time I was there. n/a
- 5/5
Clean, quiet, safe hotel, close to the airport.
- 5/5
Clean and excellent choice for Breakfast
- 5/5
Clean and excellent choice for Breakfast
- 5/5
Very conveniently located between airport to Dock. Breakfast was great and Miss Linda runs a tight ship, but will help you with anything. Would return to see her again.
- 4/5
Breakfast lady was super nice. Desk clerk was nice. Rooms were older but renovated.
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Definitely a decent place to stay for the price.
- 5/5
The staff is absolutely wonderful
- 5/5
The staff is so friendly. Everyone was so helpful and nice! Linda that does the breakfast was so great and friendly.
- 4/5
Linda that runs the breakfast room is just as helpful and sweet as she can be. She help’s everyone with everything and always with a smile. Have never attended a breakfast bar in a hotel that was so well serviced!! Give her a raise….
- 4/5
Older hotel but clean. Staff was awesome, especially Linda at breakfast!!
- 2.5/5
Passable
- 5/5
- 4/5
Very good
- 3/5
Location -
- 3/5
Location -
- 4/5
The staff was really friendly
- 5/5
It was a great property
- 4/5
A cost-effective alternative.
- 4/5
I liked the ease of check in and the shuttle to the cruise port. The breakfast area was super small and was unable yo find seating or even get to the buffet area
- 4/5
Although somewhat dated the property was well maintained.
- 3/5
Breakfast was the only saving grace
- 3/5
Do not offer airport transportation
- 3/5
The motel is old. If you are looking for something a little more upscale this is not it. The staff were very pleasant. The area wasn't bad, there were restaurants within walking distance and stores.
- 4/5
Great value, good location, convenient parking, and friendly helpful staff.
- 3/5
Room was clean but the ac unit had a smell. Pool area needing some cleaning, there was debris floating on top and some suspicious looking materials that had sank to the bottom.
- 3/5
The room smells like mold
- 2.5/5
Passable
- 3/5
The room smells like mold
- 3/5
Breakfast was good
- 4/5
Relatively updated and clean for an older hotel. Eoom had microwave and medium sized fridge with small freezer. Great clean pool, but little shade in that area. Breakfast included a simple hot option, waffles, breads, cereals, juices, coffee. Cebtrally located and close to many restaurants, downtown, and the port. Grocery store and restaurants within walking distance. Highly recommend for the price and location.
- 3/5
It was an average rating. nats in my room and I woke up with bites. I can see daylight around the door to the room which is where bugs were probably getting in.
- 0.5/5
Moldy smell terrible
- 4/5
The breakfast and Linda were wonderful
- 3/5
No shuttle provided from airport
- 4/5
Breakfast was good. Coffee needed help, went to Starbucks.
- 4/5
Clean The front desk staff was rude.
- 4/5
Clean The front desk staff was rude.
- 5/5
Everything was delicious
- 5/5
This is not a five-star hotel, I know that, but it deserves a five-star review because it is super clean, and has everything you want. The beds are nice, the rooms are clean, the pool is clean, and I will definitely stay there again.
- 5/5
Overall, customer service. 10!
- 2/5
Staff was not friendly or helpful
- 5/5
The front desk attendant was polite and allowed an early check in since we came in from a cruise. The breakfast worker accommodated our near miss opportunity to eat. She made us waffles before shutting down. I would Definitely recommend this place and even stay again in the future
- 5/5
Big room, beds and pillows clean and comfortable, bathtub, hot water, everything was great! Thank you!!
- 4.5/5
We stayed overnight for a cruise. It's a 13min drive to the terminal from the hotel. The bed was really comfortable. TV looked new. The lady at the front desk was extremely sweet and effecient upon check-in. The fridge did not work. It had an odor. Rust on bottom of fridge door. Small mold spots in the bathroom. That's an easy fix.
- 4.5/5
We stayed overnight for a cruise. It's a 13min drive to the terminal from the hotel. The bed was really comfortable. TV looked new. The lady at the front desk was extremely sweet and effecient upon check-in. The fridge did not work. It had an odor. Rust on bottom of fridge door. Small mold spots in the bathroom. That's an easy fix.
- 5/5
Clean, inexpensive, close to cruise port. Kind employees, good breakfast
- 3/5
The hotel has definitely seen better days. We had to leave the door open because the cleaning products they were so strong. He was giving us a headache.
- 4/5
Room was clean but seal on th door was not the best. Breakfast was nothing fancy but was good.
- 3/5
Old property ready for a refurbishment.
- 3/5
Convenient to airport- property shows age.
- 2/5
Very limited parking and only one building had an elevator which was never disclosed.
- 4/5
Pleasant stay. Staff were fantastic. Got an early check in. For a 2 star hotel it met my expectations. Room was clean, beds were comfy, a/c, mini fridge, coffee. Pool. Would stay again.
- 3.5/5
Short ride to Cruise Ship (20 min)
- 3.5/5
Short ride to Cruise Ship (20 min)
- 5/5
Parking was very busy because everyone at the building being there for the same event! Fun atmosphere due to all visitors being excited for the same concert, and all the staff were incredibly nice and social with everyone present!
- 5/5
Exceptional
- 5/5
Very clean All was good
- 4.5/5
Superb
- 5/5
Very clean All was good
- 5/5
checking in was easy staff super friendly and the room was nice and clean no problems! definitely will check in again!
- 5/5
Older building but well maintained and it had a sweet nostalgic feel.will stay again….
- 5/5
Breakfast should last longer.
- 2/5
Bed was comfortable. I appreciated having both a microwave and a refrigerator in the room. Cons: When items that were delivered to the front desk for me went missing, the staff were completely disinterested in helping me find out what happened, became overtly hostile, refused to call the manager for me and even threatened to throw me out of the hotel when I demanded to see him (??). After I waited more than 4 hours to see the manager because he was not there/busy, he was also immediately defensive and dismissive of my lost/stolen property, despite my request that he check the cameras to see what became of it. After waiting more than an hour for him to review the cameras (I was not allowed to review the cameras with him), he said he could see the delivered bag and that it was placed behind the front desk, but that it "vanished" and he couldn't see what happened to it after that. Sure, Bob. Anyway, either he knows who the sticky-fingered employee was and decided to cover for them, he just pretended to review the cameras or the entire camera security system is fiction. Either way, the security and ethics of this establishment are very shady. And the customer service is very nice until there is a problem, apparently. Would 0/10 ever stay there again.
- 5/5
.e.g. ppl returning from a concert that weekend forgetting keys / remaking them etc. I returned late myself and had no parking spot available..but the person at the front desk opened up a staff spot for me! It's a safe place for sure and the nearby stores and restaurants are a plus.
- 5/5
Exceptional
- 5/5
It was ok the room was nice the outside was ok but overall good experience was only there for one night so i can’t say too much about it but i liked how it was really close to a market, a couple of restaurants, and a tj max
- 5/5
My overall experience was excellent, hotel was clean, staff was nice. I wish they had airport transport because uber can be a bit expensive
- 5/5
Right on a main road...we were able to easily Uber down to Raymond James Stadium for a concert -- very convenient!
- 5/5
Nice
- 1/5
No lo recomiendo. Los pasillos, el cuarto estaban sucios. Las toallas del baño manchadas y con pelos. El lavamanos tapado. Realmente no cumple con la expectativa que uno espera como consumidor. Tuve que costear otro lugar por las condiciones y reclamar al hotel. Solo quedaron en reembolsarme 1 noche cuando lo que estuve fue ni dos horas. Por las condiciones en que me entregaron el cuarto.
- 4/5
Nice people and very good breakfast
- 5/5
Exceptional
- 3/5
Breakfast was fast and staff helpful. Our room key stopped working after 1st day and I had to track down front desk staff to re-activate. We asked for towels the second day and after 4 hours we had to ask again . There was very little water pressure but lots of hot water. The bathroom door did not close easily, but bed was comfortable.
- 4/5
Nice location and easy access. Floors were dirty, shower had poor pressure and there were dead cockroaches.
- 4/5
Nice location and easy access. Floors were dirty, shower had poor pressure and there were dead cockroaches.
- 3/5
Breakfast was okay.
- 5/5
Lamar was excellent. Took care of us very professionally. Great guy.
- 4/5
Very good
- 4.5/5
Clean and comfortable. Breakfast was good. A lot of siren activity. The designated smoking area.
- 4.5/5
Clean and comfortable. Breakfast was good. A lot of siren activity. The designated smoking area.
- 4/5
The staff was very nice!
- 5/5
The staff was 👍
- 4/5
The microwave in my room didn’t work properly. Only two buttons worked . The room keys stopped working day 2. The tv was hung crooked. And the sheets were stained . But the staff was lovely and super helpful the entire time !
- 5/5
Linda, supporting the breakfast was utterly delightful. So warm and welcoming.
- 4/5
Didn’t get her name but staff member there for breakfast was very helpful and pleasant. Cared for customers eating!
- 3/5
We had to pay extra to leave our car, which was not mentioned online. We had to pay extra to have the hotel shuttle drop us at the ship and pick us up. We got back in a day earlier than planned, so I went to the office to get a refund for the one day $18.00. The lady behind the desk twisted it into my owing them another twenty dollars for picking us up. Won’t stay there again.
- 5/5
Room nice and parking good!
- 5/5
Safe neighborhood and walking distance to many places to eat
- 3.5/5
Dirty, in bad need of update
- 1/5
Very poor
- 3.5/5
Dirty, in bad need of update
- 1/5
Overall horrible place to stay and terrible customer service and very dirty.
- 1/5
First of all, we were not aware that this property - all rooms are motel style- drive up & have an exterior access room. The locks and safety did not look seem very stable. We asked to look at the room & it was bad. if you walked by the window or first glance it did not look terrible but once you went in & had a closer look it was BAD! the desk chair had dirty crusted "stuff" all over the seat and back, the comforters had stains! the other sitting chair had fading, stains, food on it also. the floor looked like it had recently been replaced however there was a big piece missing where 2 boards met in main walking part. the bathroom was the worst - toilet was not clean, shower had alot of mildew/mold, under the sink: if you were to sit on toilet you seen holes in drywall, pipes exposes & dangling, the corners of room /vanity were caked with alot of dirt, dust, etc? the closet door bottom was rusted, fridge door was dirty, etc, etc. the evening staff lady at the desk however was understanding when we instantly came back & told her we could not stay -& reported the some of the problems. she found a way to refund what i had already paid to expedia.
- 4/5
Thanks! Would stay again, if needed!
- 5/5
Very friendly able to get an early check-in
- 5/5
Front desk stuff were so helpful Parking at hotel was great for a 10 day cruise. Shuttle to and from cruise terminal was wonderful Would definitely stay again
- 5/5
Great place to stay!!!
- 4/5
This inn is clear and staff are so nice and helpful. The breakfast is good and convenient. Only the room is dark on the daytime. Overall this inn is still good!
- 3/5
Basic room, no amenities, but good for being close to the airport for an early flight.
- 4/5
Good
- 4/5
Location is in a very busy part of city. Wasn’t expecting two floors of carrying four suitcases up to second floor without an elevator. It is an older motor lodge type building which was unexpected. Overall it was well worth the money due to the transport to the port.
- 3/5
Clean room daily breakfast parking could be better
- 4/5
Very friendly staff. The room was clean, but had a bit of a funky smell.
- 2/5
A $100 deposit is required when checking in. Our bathroom did not have a door and just had a curtain.
- 4/5
Good works well for cruise terminal
- 5/5
Staff friendly especially Linda. Easy check in and helpful staff
- 3/5
It’s an old style hotel. Adequate.
- 0.5/5
The front desk attendant did her best to handle a bad situation with the plumbing problem in our room but couldn't. I took a shower which ended up with me standing in 6 inches of NASTY water. My stepson couldn't shower because the water wouldn't drain. When we reported this to the front desk they ask us to give it time. After 45 minutes it still hadn't drained so their solution was to give us a plunger & tiny knife. I wish I was joking.....my stepson tried to no avail and the most vile, disgusting things, including CORN came up out of the drain but the water still wouldn't go down. We contacted the front desk AGAIN & ask if they would call a plumber. The front desk clerk said her manager said NO, that there are no plumbers available at 830 pm on Sunday evening. That's bullcrap, I know because I used to be a property manager in Tampa for Greystar & Sentinel. We had to pack up all our stuff, find another hotel, unpack, etc all because the manager is too lazy to bring a drill w a 6 ft snake over & fix the problem. He/She should be fired, completely unacceptable
- 1/5
Terrible
- 4/5
Could do better with the bathroom
- 4/5
Great location, clean rooms, attentive staff, and good parking
- 4/5
Just stayed one night had no problem with a late check in…room and property were very clean and cared for…located on a Main Street but quiet, food options are close also
- 5/5
Room was very nice. The gentleman that checked me in and the lady that checked me out at 4:30am was exceptional. They both went above and beyond to help. Very impressive.
- 3/5
Parking is great
- 4/5
Stayed here for our cruise was a little farther then I hoped and they charge for shuttle to port. The hotel wasn’t terrible but the room we stayed in the second time smelled of sour beer. Not high end just a one night hotel for sure
- 5/5
Nothing
- 3/5
Shuttle to cruise port. Rooms could use some updating. Lobby was small.
- 4/5
We didn't eat breakfast, because we slept in. But transportation to cruise port was great. $10 a person
- 4/5
Beds are NOT very big. They are double. Not queen size..
- 3/5
Outdated and expensive. Staff was super nice tho.
- 4/5
Great breakfast. AC in room was loud and would turn on for 10 seconds and then off all night long.
- 5/5
Yes
- 3/5
No elevator for the detached building was an issue for luggage. Floor was dirty in the room that turned my son's bare feet black. Some of the electrical and usb outlets or adapters were not working and had to move cords around to charge things. Shuttle to the cruise port was good ($10 per person) but worth it.
- 3/5
Property was clean but dated. Breakfast was ok. Very good plus is the shuttle service to port of Tampa and ability to park vehicle for the duration of cruise. I would use this location again.
- 5/5
Clean room
- 5/5
Breakfast was awesome Linda is great
- 4.5/5
Breakfast room was clean, neat, organized and good food. Room was clean and well kept. Shuttle was convenient to the boat all good very convenient location
- 5/5
Breakfast menu great. Linda that works for breakfast was wonderful, polite, inviting and friendly. Front desk helpful with shuttle service
- 2/5
The bathroom had the sink clogged . Requested front desk come a service it. Not possible because they had anyone to do it
- 1/5
The hair dryer didn’t work. I called the front desk, they didn’t have extra to replace or room to change.
- 0.5/5
The lady at the front desk was very nice and the cookies in the lobby were good. There was a gap under our door that the light of day was shining through. It didn’t feel safe. The room looked clean until I spilled something on the floor and cleaned it up with a towel and the towel was black! I was pretty grossed out. I will not be going back.
- 1/5
Basic Motel, still thought it was a bit pricey for what you got. Not much more than a Red Roof Inn. Beds were terrible, somehow our do not disturb sign vanished from the door so we got maids banging on the door. Then when we said no thank you, we never saw them the rest of the stay. Small room, even for 3 people. Would be perfect for a contractor looking for a cheap bed for the night while passing through. Not great for a family, or ANYONE staying more than 1 night.
- 2/5
Room was ok, but the AC stopped cooling in the middle of the night. Room became warm and stuffy. Also 4 pillows would be great, three for two people is odd. We selected this hotel because we had a concert to attend. Several in our party called to confirm the shuttle service. We booked two rooms. I was told at check in that it runs every hour until 1. Once the concert was over we went to wait for the shuttle. After waiting and then calling we were told they stop mid day. Thank goodness for uber but the extra cost wasn't expected.
- 3/5
The staff was great and kind. It was a quick check in as well. However… I’m not one to complain… and I’m not. However the breakfast location was more of a nook… it was so small for how many rooms there are. They allow people to keep their cars there for cruises so the parking is crazy full with very small slots. Finally the water temp in shower was terrible. I still felt like I had soap and shampoo on me even after showering. Otherwise the bed was comfy.
- 3/5
Breakfast was less than good but expected and easy to access. Didn’t really need it. Parking was good. Staff was a bit rude but easy enough to check in.
- 5/5
They let us check in three hours early at no extra charge. Awesome place to stay
- 5/5
Clean, perfect for cruising out of Tampa. Close to airport and cruise port. Also there’s a Publix nearby and a TJ maxx.
- 4/5
I booked this for someone else. Super easy and reasonable. However, website stated shuttle, but they do not have one, so had to pay extra for the uber.
- 2/5
Chose not to stay Sink didn’t drain, bathtub didn’t drain Very dirty covered arm chair in room Under sink vanity wall was creepy dirty Coming outlets to charge phone sometimes worked , sometimes not. Had to ask 3 staff for help getting hairdryer to work. There was rust on metal tissue holder and grungy plugs by sink
- 5/5
Room A/C a little noisy otherwise just right and close to where I was going
- 1/5
Location was good but the room was dated and didn’t feel good The rooms were not what I expected. I paid 159 but the room looked like I paid 79
- 4/5
Room was clean and bed was comfortable. Everything functioned as it should. AC was cold (but loud). Parking was convenient. Complimentary breakfast was more than adequate and enjoyable; the attendant Linda was lovely and engaging. All staff were friendly. Chair in room was very dirty and in need of a deep cleaning of upholstery. We did not sit on it because of that. Bathroom Only had two bath towels.
- 3.5/5
Floor wasnt very clean. Walk barefoot,feet got dirty
- 1.5/5
Very outdated. No working elevator. No easy access to ice. Customer service was average.
- 2.5/5
Definitely needs updating ?
- 5/5
Customer Service was great. The room was very clean. Its about 15 minutes from the cruise ports. Its a very good place to stay.
- 3/5
We received no information about the airport shuttle or the shuttle to the cruise port. The employee at check in barely spoke to us.
- 1/5
This stay has started my One Night in Tampa blog; in other words, it was terrible. I was scared for my life... traveling solo, I had never been to Tampa so I should've researched on best places...well, safe places to stay in Tampa. As soon as I arrived, a potential drug dealer/pimp and his umm... service worker was in the lobby. Need I say more? I rushed to my room and placed a chair against my door, slept with one eye open and counted the minutes until daylight for when my cruise began. Urggh.... scary times!
- 1/5
They gave away our room and gave us a cheaper room without any compensation. We paid for a more expensive room! They admitted the error but did nothing to resolve the issue.
- 3/5
Room was ok. Shower was clean, towels were clean, but room smelled like smoke. Didn’t expect much more at that price and didn’t need to stay more than one night, so it was bearable. Extremely convenient for airport. Got to Tampa International in less than 10min.
- 1/5
The room i got had very bad smell - like it was a smokers room. The room was dirty and highly neglected. I complained and the front counter said nothing he can do because all rooms were sold. The sink drain did not work. Not that i needed but they do not provide airport transportation like it said on the booking page. Overall, this should be a 1 star hotel. Dont go by the perfect polished pictures that they put on. I would stay away from this place.
- 4/5
Some of the staff were amazing. Linda in the breakfast area was the sweetest lady. The room was great. My only issue was I couldn’t get the room cool and I think it was because it was cold outside.
- 5/5
Staff was great and convenient shuttle to cruise port.
- 1/5
The floor of the room was absolutely disgusting. Walked around barefoot and our feet were filthy and had to be wiped prior to getting into bed. Broken curtains, stained bedding, walls with holes in them, a sink that didn't drain properly and a door that didn't comletely seal either so closing out noise wasn't an option.
- 3/5
Staff was welcoming. I didn’t realize it was a motel. Tub didn’t work. Food was minimal in the morning. But it was reasonable.
- 4/5
- 3/5
Excellent staff. Felt safe. Rooms a little dated. Poor water pressure for shower.
- 4/5
Convenient location to airport.
- 1/5
Absolutely awful! Way over priced for the quality of the facility! Dirt in the sheets and stains on the pillow cases. Huge gape under door could watch people pass by throw the gap under door. Mold in room. Was just awful! Lady at check in was already rude so didn’t want to complain to her. Breakfast was just as bad.
- 4/5
Courteous staff, ok room
- 4/5
Nice room
- 3/5
I booked the hotel because the site said they had a hotel shuttle to the airport. They did not. Caused a lot of extra work and anxiety.
- 4/5
Trish at the front desk was amazing….thanks so much.
- 4/5
Staff
- 3/5
Room was adequate for a 8 hour stay. The man at the front desk was very helpful and considerate. Linda at breakfast was a hoot.(That's a good thing) She made you feel like you were in her kitchen and wanted to make sure you had everything you needed. The shuttle to the cruise port was a great service as well.
- 5/5
We stayed at this hotel for one night before going on a cruise from the port of Tampa. It’s certainly not a 5 star property, but I gave the rating based on experience. We were a group of 10. We got in at night and had two people celebrating birthdays. Trish at the front desk was absolutely wonderful. She was great at check in, had lots of information ready, and helped our group use the breakfast area so we could all get together for a little birthday celebration. The property and rooms were very clean, beds were comfortable, and the shuttle service to the port made this an ideal hotel for those going on a cruise.
- 5/5
Room was clean and easy to find. Staff was very nice.
- 5/5
It has always great. Except they no longer have airport shuttle so i wont he staying there again
- 4/5
We only stayed one night before our cruise, but the room was clean and the bed was very comfortable.
- 3/5
The rooms are ok, but the room we had had an awful smell in the room. This is a no frills cheap hotel for a quick overnight stay
- 5/5
The facility was clean. The staff was friendly.
- 2/5
Old furniture and old motel
- 4/5
The hotel is definitely dated, but fairly clean. The staff were very friendly. Miss Linda was great every morning at breakfast time. She made sure that everyone had a place to sit and eat. Port shuttle was convenient although it only ran once an hour. At the time of booking, the website on Expedia stated that they had an airport shuttle. Not the case, it was discontinued in August 2025.
- 5/5
Clean rooms, close proximity to alot of stores. Friendly staff
- 3/5
Clean room, outside of hotel was dirty/outdoor spaces. Shuttle to cruise port was great, staff was friendly and helpful. But this is very much a motel.
- 5/5
Room was clean and big. They also allowed for an early check in.
- 3/5
Asst manager was super friendly upon check in and room was fine. Hadn’t seen a window air conditioner in a motel room for quite some time and it was quite loud. Served the purpose of some place close to the airport for one night
- 2/5
Room reeked of smoke that they tried to cover up with some sweet smell. Cockroaches on floor. Told front desk person and she said “OK.” It was not OK.
- 3/5
Luggage elevator didn’t work. Very cold room and couldn’t go in car to get dinner, because no extra parking. It was not that great. The shuttle was very good and so was the staff. Hotel very old. The women who got the breakfast ready was very mean to everyone.
- 3/5
Staff were fine, just old and crusty.
- 3/5
Hotel no longer offers airport shuttle even though it was in your description. Cruise shuttle is on a 1st come 1st serve basis. Y the time we checked in times we needed were no longer available. So defeated the purpose of staying as hotel was selected for the airport & cruise shuttle service it offered.
- 4/5
Amazing helpful lady thst works in the breakfast area every morning
- 4/5
Shuttle
- 4/5
It was ok , staff nice ..
- 3/5
No night light in the bathroom. Had use the table light from the desk as a night light because the fan was so loud, and the light was so bright. Staff was courteous upon arrival and checking out early. Room was not sound proofed because you could hear the traffic from cars racing down the street.
- 5/5
Breakfast and Linda the breakfast hostess. She helped me out and kept things moving.
- 5/5
Room was clean, people were friendly.
- 5/5
Clean room and staff was super nice.
- 4/5
The breakfast bar was very good. Linda made it outstanding. She deserves a raise. Made everyone who came in feel welcomed and showed she really cared. She made up for some of the other front office staff. The AC/Heater in the room was very loud, making it hard to sleep.
- 3/5
Room is ok
- 2/5
Dirty room in a bad part of town.
- 3/5
Clean but older hotel. Close enough to walk to restaurants and grocery store next door.
- 4/5
Good for one night stay before cruise. Shuttle service to port was great
- 4/5
Room was clean and nice.
- 5/5
Clean room, friendly staff
- 4/5
Clean
- 5/5
Dorothy in the food service is wonderful
- 1/5
Dirty room and bed bugs
- 1/5
Staff was rude, facilities just ok. Good for overnight stay for a cruise that is reasonably priced.
- 2/5
Room and staff were great ,but false advertising about transportation to and from airport
- 4/5
Average.
- 5/5
Location
- 4/5
Clean room other than spots on the bedspread 😳
- 5/5
Linda at breakfast was awesome and friendly and very courteous Had transportation to cruise port packages at good price
- 3/5
She went out of her way to help people along the breakfast line. Fun personality.
- 3/5
Had a cockroach running around on the shower curtain,
- 5/5
Although not a newer facility, everything was very clean. All the staff were friendly and courteous. We would stay there again when needed.
- 4/5
This was a surprisingly pleasant stay. It is a motel and you get what you pay for, but everything was clean, the bed was comfortable, and the staff were nice. We had plenty of towels and the shower comes with basic essentials. Check in was quick and easy.
- 5/5
Kris, Jamar and Paul at the front desk were very helpful and Linda at the breakfast service was lovely,
- 5/5
Yes it was perfect
- 4/5
The lady who worked the breakfast was amazing
- 3/5
There is no airport shuttle, free or pay. The staff was courteous and the rooms were OK.
- 4/5
Clean room. Close to restaurants
- 5/5
Nice room great staff
- 4/5
The room was clean and we didn't have any issues. Room doors open to the outside, not an interior hallway, and people tend to be louder when they're having conversations in the morning. Don't expect to sleep in if you stay here.
- 5/5
Very nice and good location for port
- 5/5
Great staff, very knowledgeable. Room was clean
- 4/5
Clean room, good staff
- 4/5
It was clean
- 5/5
room was clean and breakfast was good.. staff was very friendly
- 3/5
The night staff when we checked in was very friendly. I believe his name was Darryl. They did help us by letting us leave our bags behind the desk when we wanted to venture out since we needed to grab some things before we went to our cruise. For this I will say the staff was friendly. Our only problem was I believe we found a bug in our room which looked like it could be a roach, also kinda had a weird smell when you walked in the door.
- 3/5
I used to work in the hotel business and there's always ways to make your guest satisfied, that was not it. I wasn't rude to her nor did I raise my voice. I simply said non of this was known. Definitely will not recommend this location to friends or family.
- 3/5
The room was clean and what st needed.
- 3/5
Building was old and really a motel instead of a hotel. I didn't realize this when booking and I am not a fan of rooms with exterior doors. That being said, the room was clean and the staff was friendly.
- 2/5
Front desk lady was rude and lazy didn’t want to help at all when asked anything !
- 3/5
Older motel. Clean.
- 5/5
The room was spotless and the staff was courteous
- 5/5
Yes very
- 5/5
Very nice people and experience.
- 5/5
Jamar at the front desk was excellent, excellent customer service and very friendly and knowledgeable about the local area.
- 5/5
Jamar was the best! Great customer service at the check in desk. Our room was clean, and the bed comfortable. We will definitely stay here again.
- 1/5
Cockroach... hard NO! Front desk person was very friendly and helpful. When we walked into our room, and roach was walking across the floor. We walked right back out and checked out. No refund as of 10 days later. Our room had an exterior entrance, and the bed was no more than 3 feet from the not super-tight sealing door. We would not recommend this hotel.
- 2/5
I like the air conditioning unit. Cruise shuttle service was great. Employees were friendly.
- 3/5
Friendly staff with efficient check in. Walking distance to restaurants and a few shops. Area felt safe. Rooms were dated but clean. Walls are very thin and npise was an issue. Breakfast area is small and options are carb heavy.
- 2/5
Staff wasn’t friendly. Room felt dirty and old. Room had a terrible smell. I my door open for 2 hrs and it still smelled gross. I felt uncomfortable so I didn’t even stay. I checked out and went somewhere else.
- 4/5
Pleasant staff
- 4/5
The room was okay and the staff were great especially Linda at the breakfast. She was very friendly and provided above and beyond service
- 3/5
The shower had 6 very long black hairs stuck on the wall. The women who sets up the breakfast was extremely friendly
- 4/5
The breakfast was well done by Linda who made sure that you received everything you needed and made sure everything was well stocked and clean
- 1/5
I received a voicemail around 6pm stating that my reservation would be cancelled if I didn’t arrive in a half an hour. The problem is I was mid flight when the call came through, and the 30 mins had passed and my reservation was cancelled. Fast forward to now and my card was charged for a cancellation fee and I’m not the one who cancelled the reservation it was the hotel that cancelled.
- 4/5
The room was clean and the staff were pleasant and helpful. The place was much quieter and a lot less beat up than the Ramada by Wyndham I stayed in my first three nights in Tampa. The only issue was the internet was hard to figure out, as I had a password but no information about the network to connect to, and there were three that said Quality inn. I had to keep trying until one allowed me to, but the next morning before I checked out, I was disconnected and it told me that my surname and room number didn't match their records, and it didn't take my password.
- 4/5
Staff was good and the room was clean. Water pressure was low in the shower. Room also was very humid and there looked to be a hole/piece missing from the front door. Wifi was also slow and disconnected every few hours on a timeout.
- 3/5
This property feels more like a motel than a hotel. Although the rooms have been upgraded, the building itself is quite old. The room door locks, but it does not fully close and can still move, which felt unusual. I asked the front desk if this was normal and if the door was secure, and they said yes. I also noticed tiny ants on the nightstand — not alarming, but not ideal. Additionally, there is a $100 deposit required in case of smoking in the room.”
- 3/5
- 5/5
Great service and rooms very nice
- 5/5
- 4/5
The room was very clean and comfortable, staff was friendly, breakfast food was very basic continental and the eggs were questionable. Old school a/c unit, which surprised me, but it worked well.
- 5/5
Breakfast was good but did not park there but it looked like it was safe and easy access
- 4/5
Fair for the price
- 4/5
Friendly staff. Clean roim
- 5/5
Clean room, nice place.
- 4/5
Good
- 1/5
Breakfast was only ok.
- 3/5
The room need to updated the paint is pealing and room is old
- 3/5
The staff tried.to help me get a room since Hotels.com canceled our reservation. I ended up spending 60 bucks more than i should've. The beds were very uncomfortable and made for a lot of restless nights.
- 4/5
Easy check in
- 3/5
I booked specifically for shuttle services from cruise line to motel and motel to airport. We waited 2 hours at the docks for van to pick us up to motel and found out at motel they haven’t don’t airport shuttle for five months. Had to do an Uber to the airport Very disappointed
- 2/5
The wifi reception was very bad and was taking 5 minutes to load. I called front desk they said they can’t help and rudely disconnected the phone. This has been worst customer service experience of my life. Horrible, I am not sure how this place is in business. The breakfast place is do crammed and items are non existent and they call it hot breakfast.
- 3/5
Room was good, but wanted in 1st floor and got in 2 nd floor and had to use stairs - No Elevator
- 2/5
The wifi reception was very bad and was taking 5 minutes to load. I called front desk they said they can’t help and rudely disconnected the phone. This has been worst customer service experience of my life. Horrible, I am not sure how this place is in business. The breakfast place is do crammed and items are non existent and they call it hot breakfast. They also discontinued the airport shuttle service, From fourth quarter of 2025 which is probably not mentioned on the website
- 2/5
Yes
- 4/5
The eggs were powered and cold.
- 3/5
The second floor has a elevator but after taking elevator, there are stairs to go down , never seen such a design any where its very inconvenient for families with multiple suitcases etc
- 2/5
Cleanliness is sub par
- 4/5
Everything looks good
- 5/5
Yes
- 5/5
The motel is in good condition for a place of this class. Linda, the breakfast attendant, was doing a great job. I don’t think I have ever seen someone in that role be as attentive as she was. She deserves a raise!
- 5/5
Clean
- 4/5
Surprised what a great time we had at this place. It just had everything we needed: location, clean, service. Very pleased with our three nights!
- 2/5
Not a good place to
- 5/5
Wonderful
- 2/5
Asking $ to fill up water
- 2/5
The drain in the shower did not drain and flooded the entire floor! We called the front desk to let them know but it was still the same when we departed!
- 4/5
Clean room and good breakfast
- 1/5
Staff was terrible and of little help when i couldnt get the deposit immediately they expected me to sleep in the car.
- 1/5
I checked out early and rebooked in Sleep Inn. Bedding was not comfortable, and I have a bad back. They have not refunded me the 3 nights out of 4 and yet they said they would do that. What is the issue? I am very disappointed!!
- 4/5
Room was clean, beds are comfy. No regular coffee in the room and had to melt ice for water.
- 3/5
it’s ok
- 5/5
Clean room - staff was excellent
- 3/5
It was ok. Chair in the room was filthy. Would have been nice to know there were no elevators, as some seniors would find it difficult to carry heavy luggage up the stairs.
- 2/5
The floor in our room was so dirty that my feet were filthy by the time I walked from the bed to the bathroom. My husband's socks were disgusting.
- 5/5
Our room was clean, the front office staff was friendly and engaging, and breakfast was decent. Our only complaint is that there wasn't enough parking. We came in late from attending a Buccs game and there were no parking spots left. We had to park in front of the front office and walk outdoors in order to get to our room. Great motel for this price!
- 5/5
Room was spotless. Check-in was quick and easy.
- 2/5
room smells really bad. Sofa is dirty
- 3/5
Ok got the price. Older motel that had been redone cosmetically
- 5/5
Clean room! Staff was great given that we all had to wait almost 10 hours in the lobby bc our ship was delayed
- 2/5
Staff good room ok old looking
- 4/5
Room was CLEAN. Parking was super simple.
- 4/5
Was a nice stay, we were only in for the night. Room looked good, could use a few small fixes
- 4/5
Ok
- 5/5
Was very disappointed the website said property had shuttle service, we arrived and there was no shuttle service. We were in town for Game and stayed anticipating shuttle service as a perk.
- 5/5
I didn’t have the breakfast so I can’t speak to it but for an older hotel, I really enjoyed my stay. My check in was great. Desk attendant was very friendly. My shower was great, I had an awesome night of sleep, my bed was comfortable, and the location was very convenient to what I needed.
- 5/5
Stayed for 1 night and enjoyed the heated pool for an evening swim.
- 5/5
Nice Service, Great Breakfast 👍
- 5/5
I checked in with Tricia, who made a great first impression and was very helpful with information about local restaurants. Carol at the breakfast buffet was a pleasure to talk with, I could see she interacted with each guest and assisted with running a very decent breakfast service. The area was well stocked and clean. My room was a good size and very clean. Lots of places to plug in electronics.
- 5/5
Good staff and rooms
- 5/5
Clean room and very good service
- 5/5
Linda was on top of keeping the breakfast nook clean and stocked.
- 5/5
- 5/5
was nice
- 4/5
Perfect for the price.
- 5/5
Was clean staff nice
- 5/5
Very nice
- 5/5
Courteous staff and room was OK. Close to airport and port wvhich did me fine.
- 5/5
Friendly front desk staff, clean room.
- 5/5
Quiet, friendly staff, overall nice place
- 3/5
Great area and breakfast. Hotel personnel were wonderful. Can be a bit noisy at night. Very clean.
- 1/5
There are cockroaches in the room. When I asked for a refund they wouldn’t give it to me and said they’d move me to another room where they “couldn’t guarantee there wouldn’t be roaches”. Doing my best to get my money back from this terrible place, DO NOT BOOK HERE
- 3/5
Quiet, working amenities
- 1/5
Dirty sheets and what appear to be bed bugs. We left went somewhere else.
- 3/5
East access
- 3/5
Photos not consistent with experience. Older motel format. Clean. Nice staff.
- 4/5
Mrs. Linda from the kitchen was amazing! Thanks again Mrs. Linda🤗
- 5/5
Excellent staff especially the breakfast person lynda room was very good and amenities were all good
- 5/5
Soap was missing in the room. The neighbour was very loud, but staff was friendly and helpful. Shuttle to the cruise was helpful thank you. Airport shuttle would be great. Thank you
- 2/5
- 2/5
Service at front desk terrible, very disappointed , I would never come back again
- 3/5
Quick to airport and port
- 4/5
Room was clean, smelled good. Breakfast and bus to port were a nice extra. Bus to port cost $10 per person.
- 5/5
Miss Trish customer service Good. Feel like in home
- 4/5
Breakfast was delicious and the lady that runs department is so helpful caring and right on the money
- 5/5
Staff was very helpful. Room was very clean.
- 5/5
The staff are great. The room was clean and comfortable. It’s easy to get in and out from. The best part was the staff I believe her name is Glenda or maybe Linda (forgive me I’m terrible with names) went above and beyond during breakfast. The beds are comfortable, the pillows are normal, the rooms are clean, and it’s quiet. The only negative I can think of is nothing. There’s nothing to complain about for the price and location I got way more than I payed for.
- 4/5
The staff was friendly They need to update that they no longer pick up from the airport
- 5/5
Clean comfortable room
- 4/5
Not very seniors oriented because of the steps to go to rooms
- 5/5
I love the fish tank. They offer snacks. The staff was friendly
- 4/5
Great place to stay before a cruise. They have a shuttle to the cruise port. Everyone was very friendly. Nice breakfast variety, shopping within walking distance. Several options for dinner either walking or a short Uber ride. I would definitely stay there again.
- 1/5
Misleading on website about shuttle service. Main reason to stay there.
- 5/5
The staff was great
- 4/5
It was fine
- 1/5
There was no room available other than a second floor room with no elevator. The staff asked me why I didn’t call ahead and let them know. I was not willing to carry my suitcases upstairs. They did not offer any assistance in getting the suitcases to the room. The lack of a lack of an elevator was not included in the hotel description The reception staff implied the lack of description was Expedias fault. I asked to cancel the room and they said no because it was noncancelable. Eventually they offered me another room on the ground floor, which was absolutely disgusting. It smelt like drains. It was painted yellow, which was chipped in places. All the fittings in the bathroom were rusty, and the rug was sticky. We left and went to find ourselves a decent hotel. This hotel is beyond disgusting if this was not enough, there was some very odd characters walking around in the car park while we were trying to sort this mess out
- 3/5
Ok
- 5/5
This hotel is “older” and could use upgrades but for what I needed - it was perfect. I just stayed overnight and used the shuttle to the cruise port. The room was clean, no weird smells, no bugs, and bed was comfortable. I didn’t use shower (showered at home before leaving) so can’t comment on temp or pressure. Breakfast was good, with all the standard hot and non-hot options. All the staff I encountered from night to morning to shuttle driver was great. Shuttle runs every hour from I believe 9am-1pm and is $10 per person. I went at 10am and was there by 10:20am, then on the ship by 11. Good location with plenty of food and shopping options nearby. May not be ideal for a long stay but for a night or few, it’s perfectly fine.
- 4/5
Yes
- 5/5
Everything was good and the location was great
- 4/5
Hotel is old but clean & have a continental breakfast with scrambled eggs & sausages. Doe the price it's ok & close to airport & Raymond james stadium.
- 5/5
Cleaned room, close to the airport, good breakfast. Linda was great at keeping the breakfast room flowing and stock.
- 4/5
This hotel is managed well and attended to both external environment AND in the room. It is discounted in pricing well below its real value! Room was clean, comfortable, breakfast is basic but nice, staff especially Linda and the other blonde-haired lady who service the breakfast area are wonderful to EVERYONE EVERY TIME. Anyway, it is very nice and reasonably priced in my opinion. I stay here frequently.
- 4/5
Room was clean and ok for one night stay before sailing out of Tampa port. WiFi was terrible, kept dropping off.
- 5/5
Stayed quite e few times. Clean. Good value. Good breakfast. Helpful staff
- 3/5
Ok
- 4/5
The front desk staff was ok. Not great but ok. Linda, the lady who takes care of the breakfast area was very nice, friendly and accommodating. She knew many of the guests and why they were at the hotel
- 5/5
The property is amazing clean rooms great staff and great location.
- 4/5
Linda at breakfast was very nice and attentive. She made sure you enjoyed breakfast and took pride in her job
- 4/5
There were no turkey or poultry products available for breakfast.
- 5/5
The staff was amazing.
- 5/5
Room was clean.
- 3/5
Yes
- 4/5
Great location from Tampa airport. Enough parking for visitors and rooms were good enough for an overnight stay. Anything longer I would recommend elsewhere.
- 3/5
Didn’t eat breakfast. Room was clean, but a bit run down.
- 4/5
It is a big open property so you have enough parking space. The rooms are clean and spacious. Staff people very responsive and careful.
- 5/5
The only issue we had was some loud people outside our room at 2-3 am, but they were just walking to their room so nothing the hotel could have done really. All in all, will stay here again. Cute and affordable little spot
- 3/5
Okay
- 5/5
Love staying here. Made our parking for our cruise very easy and not very expensive. We felt safe leaving our car there. Breakfast was great. Both hot and cold choices. Had an employee cleaning tables and restocking the breakfast items continously.
- 5/5
Jamar at the front desk was so helpful. Got us an uber and gave us some good recommendations where to eat. Very friendly .
- 1/5
There was a party in the next room until 2:00 in the morning. The beds were so hard that my husband and I were in pain the next day. I walked from the bed to the toilet in the night and my feet were black on the bottom. We set the ac to 71 but it remained at 73.
- 4/5
Everything was fine
- 4/5
Nice
- 5/5
Yes
- 4/5
Linda at breakfast was very good
- 3/5
Parking was a problem
- 4/5
Front desk did not give me parking pass and one is needed to park at hotel.
- 2/5
We booked it along with other guest we met while there because online it states there was airport transportation which was untrue. Staff was ok some friendly others not. Room wasn’t clean with hairs in the tub, feet filthy black from dirty floor and AC leaked all over outside by front door.
- 5/5
Awesome
- 1/5
Not safe at all. Filled with people high on drugs. We stayed one hour and checked out. Room was filthy roaches in bathroom. Linen dirty. I could go on and on but I’m sure nobody cares. Feel like we should be refunded at least one night of our two night stay due false advertising. Your pictures and descriptions were not even adequate. Nowhere in walking to eat on super busy road. Unbelievable place.
- 5/5
It’s fine. It’s an older building, but they keep it clean and functional.
- 3/5
It was clean but stains on the bed cover which was a bit of a turn off
- 5/5
Super clean and friendly staff. Cruise ship shuttle on sight.
- 3/5
This property has seen better days, but you get what you pay for. We booked a king, but got two double beds. The beds were comfortable, though the sheets were worn. There was no soap at the sink; we had to use shower gel from the shower instead. The highlight was Linda at breakfast. She was very helpful and pleasant.
- 1/5
The AC was not working properly. Worked for couple hours and shots dawn and only turns on WHEN I TURNS ON MANUALLY. I call several times the front guest service. I even chat with EXPEDIA. NO ONE HELP ME.
- 5/5
- 3/5
The internet was down the first 36 hours we were there (reported to management about 12 hrs in). Also, the AC unit in the room is insanely loud. On the bright side, it helped drown out the constant noise coming through the outer wall, mostly from staff and construction workers.
- 5/5
Great breakfast. Hostess Brenda was great
- 1/5
No
- 5/5
great place to stay if you taking a cruise
- 5/5
.
- 4/5
Would stay here again.
- 3/5
This is a very, very old property. If I had known what it was going to be like I would not have booked here. But I was trying to find something near the port that wasn’t outrageously expensive. We arrived late that day, and the guy at the front desk was very friendly and nice. The breakfast accommodations were mediocre. They were running out of a lot of items. The lady did make up some more pancake batter, but the person that stocked the breakfast bar was not very friendly.
- 2/5
Needs updating and requested king but given 2 fulls. AC needs work
- 3/5
Breakfast was just okay.
- 2/5
No airport shuttle cheaper to Uber than use the cruise shuttle service that they have. Refrigerator was leaking all over the floor when we arrived. Bed was harder than the wet floor. Breakfast area way too small. Linda in the breakfast area was fun and upbeat and only positive of the property.
- 4/5
Great staff
- 4/5
For price and location it’s worth it. Not top tier but clean. Staff was friendly. Free breakfast. Quiet. Close to the airport. Lots of restaurants close by.
- 3/5
Not very good.
- 4/5
Little rough looking outside but very nice inside
- 5/5
Would definitely choose this location again.
- 5/5
It was a nice stay!
- 5/5
Gjhtgcnnv
- 5/5
Great
- 3/5
Staff in breakfast area very rude hover over guest and even augmentative at times. While other sit out front of property on cell phone smoking cigarettes. Not a very good look
- 4/5
Wasn’t bad. Close to the port and the airport. Food and shopping was near by. Overall was good for what we needed it for
- 4/5
Average
- 4/5
Breakfast was not as expected but besides that everything was good
- 5/5
The staff were very nice professional and love the breakfast staff as well
- 4/5
Very friendly, it was quiet. And they took us to the port for our cruise.
- 1/5
This hotel was extremely unprofessional and very misleading in the pictures. Me and my best friend arrived here yesterday and we decided to check in and once we got into the room, we realize how dirty it was and how moldy it smelt. The beds had hair that almost look like pubic hair, and the sheets had stain on them, which clearly tells you that this room was not even cleaned. The bathroom sink had specs and little pieces of dirt as well, and the bathtub had hair in it. Upon removing the first layer of bed sheet, there were more stains and hair. At this point, me and my girlfriend decided to leave and we went to the front desk to get the reservation cancelled and to get our refund. They would not give us a reservation and on top of that when I tried contacting the property again through hotels.com, the manager himself was very adamant about not giving a refund because it was their “policy”. Anybody that see this review please stay away from this hotel because we also saw a couple of people that were shady looking sitting in the parking lot and smoking. The neighborhood is not all that great. We were also informed that there is a security guard that he does not play which makes me assume that there is always disturbance in this hotel.
- 3/5
I like that it provides shuttle service (for a fee) to cruise terminal
- 2/5
Send new towels. When i asked for pool towels, they ran out. Overall stay is a 2.
- 3/5
I'm a little surprised that this property got so many good reviews. I would be remiss if I did not mention the lovely lady who serves the breakfast, she was working very hard to be sure people were cared for and she is very friendly and kind. But I will look around before I book here again. You're right on Dale Mabry, lots of traffic and noise, street people all around, the door to your room opens to the street so there is some concern for your safety, it's an older, smaller building. I couldn't connect to the Internet, and when I tried to call the desk for help, the phone in my room didn't work. Water pressure in the shower was dreadful, older bed that squeaked, pillows were small and stiff, towels were old and thin and coarse. I was only there for one night and got through it, but I will see if I can't do better next time.
- 1/5
Contacted hotels.com about it and they contacted quality inn letting them know they needed to honor it. Hotels.com assured me I would be picked up from the airport on the 1st. Contacted quality inn to schedule and they told me again I would not be picked up when I informed the receptionist about hotels.com she became very rude and told me I needed to call back later to talk to the manager. I called multiple times the following day to be told the manager was too busy to talk to me. The final call I insisted he get in the phone. I told him I would happily Uber myself to the hotel if he could comp the shuttle to the cruise port the following morning he said it was not possible. He would pay for my Uber but he hung up without getting any details. I Ubered myself to the hotel from the airport and the manager told me he would comp me to the cruise port since I did that. Great but why was I told no when I called him. The room AC was not working and the entire hotel just looks so run down and sketchy. I called the front desk but of course no answer had to walk back and let them know. They said a switch on the wall was shut off and it was working. The room cooled off in a few hours. They took us to the port in the morning, I would never stay again.
- 5/5
Good price and convenient location, but the room has a strong smell of humidity. The room 128 has a door that connects to another room and the door locks were damaged and the room desk was placed on front to hold the door.
- 4/5
Everything was good.
- 3/5
nice place
- 3/5
Set up like a motor hotel. Room opens to asphalt. Driveway is unsafe. Air conditioner kept us up so noisy but was necessary because of heat and humidity
- 1/5
ok Quality Inn promised pickup from the Airport to Quality Inn and when I called for pickup was told that service no longer exist.When I asked about a ride from Quality Inn to the cruiseliner,I was told the shuttle was already full.That turned me away from Quality Inn in the future.
- 5/5
It was late when we came in so it was a little hard to get food. But they did give a great food list for if you get there earlyer. ( we didnt eat till about ten when everything was closeing). But they do have door dash so we did get food and the bed was very comfortable. We didnt want to get out of it.
- 1/5
The room had an awful smell and everything looked old and dirty.
- 4/5
I like that it was close to restaurants and stores. The list for local walkable restaurants was a great resource. I love that this place offers a shuttle to take you to your cruise port free of charge.
- 5/5
It was easy to park, and the room was nice, clean and it quiet for the time that we were in the room. The breakfast was good as well. The location was convenient.
- 5/5
Small and close to the port
- 5/5
Nice & Clean
- 4/5
No complaints
- 4/5
Nice staff and easy area to center yourself with to go around the city!
- 5/5
The stay was really nice. My friend and I were there for a concert so we were in and out. The staff were really friendly and even gave us a package that shows us what’s around. The only thing I would say was bad was that the bathroom sink’s drainage wasn’t working so we had to brush our teeth and wash our face/hands in the tub :/. Other than that it was a great stay ! The airport shuttle was also great bonus and I loved that they had breakfast in the morning.
- 4/5
Nice
- 3/5
Floor was very dirty.
- 1/5
Property was filthy. Room was filthy. Bottom of room door didn’t even reach the ground with a gap of more than an inch for insects to come in and out lights didn’t work door had been kicked in at some point.
- 4/5
I enjoyed the price & how there was LOTS of restaurants & stores within walking distance. Also loved the pool & free breakfast. My only real issues were my rooms cleanliness & the Internet service. My rooms floor was FILTHY!!! Walking barefoot for 10 minutes in my room & my feet were BLACK! And when I tried connecting my laptop to the wifi it simply wouldn't register no matter what I did. Mostly the price for my stay was the best for what it was. Would definitely book again.
- 3/5
Decent for 1-2 nights
- 5/5
It was very nice everything went well
- 1/5
This hotel was not up to pur standards. They had exposed power breakers, you can hear the springs in the bed ( they were squeaky) the sheets had black stain on them. Under the couch there were clothes from previous visitors and very dusty (not swept), there was abug on the bed. Room service had to requested (no one told us), the breakfast was ok- bagels were hard and boiled eggs were a little rubbery, but overall ot was ok- definitely better the room. Deposit was requested and no receipt was given. They said it was in a binder and they will keep tabs on it. When we checked out no receipt either, they said it will be on yhe app. Hotel was old but they tried to update it. Overall. I would not recommend this hotel to anyone at all.
- 2/5
Roaches, in room. 1 bar wifi that drops every 3 seconds. Staff is nice but they need to fumigate.
- 3/5
The pool was great but insides the room were so dirty that i took my shoes off and my socks turned black in 2 minutes. The floors were covered in dirt. There were roaches in the room too. Other than that the stay was fine
- 1/5
Staff wasn’t not very friendly
- 5/5
I love the customer service I received while I stay at the property. The receptionist as well as the greetings I received
- 4/5
It was nice. You get what you pay for. Nothing special, but it was a quick overnight stay. They offered a port shuttle for $10/person which was convenient for us. Nothing is very close, you need to walk a half mile or so. Overall it served its purpose.
- 4/5
Nice and clean. Friendly staff. Close to pet.
- 5/5
Check In was a breeze. Easy. Fast. Efficient. Property is in a good area with lots of food choices around. Property itself leaves a bit to be desired. Older. In desperate need of upgrading in rooms. A good stay before our cruise but will probably look elsewhere next time. Staff was great.
- 5/5
The staff and the hotel accomodated my every need. Most obliged.
- 1/5
My room was infested with mosquitoes, I have bit marks all over my body that I got in less than an hour of being in my room. I have photos of the bites and dead mosquitoes I killed. I told the front desk at check out and showed them the photos, I explained that I was unhappy sleeping in such conditions and they would not take accountability for the state of the room. I’ve lived in Florida my entire life and am very used to mosquitoes and would not have thought twice about seeing one or two. But they were everywhere, we were constantly being bit. The linen on the bed had a sh*t on it. And to top it off, they were doing renovations next door and were drilling constantly and banging on the other side of the wall above the bed as I was trying to rest. I called the front desk and asked if they could work on a different room or do something that was quieter or simply be moved to another room and the front desk had a bit of an attitude about it. It seemed like an outlandish request that I wanted to “rest” in my room, which is literally the purpose of a hotel. The best part of this hotel was the nice lady that works in the breakfast area. Other than that I do not recommend it, go somewhere else!!
- 5/5
Great stay
- 5/5
Everything was great with courteous service
- 5/5
Very clean
- 4/5
It was a good experience. The room was clean, breakfast was good, staff were very attentive and friendly. I gave it 4 stars because the A/C kept going on and off during the night and the setting were fixed. the sound was very loud at night.
- 4/5
Very clean, convenient and stiff was very friendly.
- 5/5
Linda and Trish, I believe, as well as the rest of the staff were so accommodating and nice. We were so impressed with our stay prior to our cruise, that we booked with them after the cruise awaiting our flight out the next day! Breakfast was well stocked!
- 4/5
Good location and complementary breakfast with special attention from Linda.
- 5/5
Linda from the breakfast service was great! She talked to us and made us feel welcomed. She was organized, made sure the food was prepared and ready for everyone. She also kept a clean area. House keeping was friendly and helpful too!
- 4/5
It was okay, rooms got to be a little hot. Not much parking
- 5/5
Good breakfast, friendly staff at an affordable price. Great for cruise stop, shuttle to cruise ship terminal for small fee that was worth it!
- 5/5
Very nicely kept property and nice staff
- 5/5
We had a great time. Very comfortable and clean room. Cant beat the price
- 3/5
Everything was pretty normal for a budget hotel with the exception of poor water pressure and lack of parking.
- 4/5
Bueno
- 2/5
The room has a cucaracha, dirty, and low water pressure. My son did not have the time to report it. Not happy!
- 4/5
Stayed one night for a concert. Check in was easy, room was clean. The only issue we had was that it was hot. Even with the A/C turned all the way up. I would stay here again though. Easy, clean, and convenient.
- 4/5
Perfect for heading to the port.
- 5/5
Good
- 5/5
Easy stay for airport and cruise.
- 4/5
Room very dated, more like motel than hotel.
- 4/5
Fine
- 2/5
Good pool but rooms were dated and carpet turned my very dirty
- 1/5
Nothing compared to picture shown as advertising
- 4/5
The only complaint I have is the bed was not very comfortable. Other than that it was a great place for an less expensive option for a one night stay.
- 4/5
It was a short stay bc we were heading to a cruise . But everything went smoothly and no problems reported. Nice hotel for a short visit.
- 5/5
Everything was good
- 4/5
Soda machine was broken other then that is was good
- 5/5
Everything was amazing and Miss Linda was a gem!
- 3/5
The property is like a motel style but it was fine. The lady working the breakfast was excellent. However one of the ladies that worked front desk in the afternoon was terrible.