Holiday Inn Express Hotel & Suites New Tampa I-75 by IHG

It was a perfect stay for the weekend

Great experience all around.

I've stayed other times in this hotel. Very consistent in their courtesy, professionalism, attentiveness to detail (cleanliness)

Staff was very friendly and offered us drinks while we waited to check in. Room was clean and spacious.

Clean, nice breakfast Stayed in room 310. Dismal water pressure from shower, Rattling a/c unit and despite the 3rd floor being "quiet area" there was kids running up and down the hallway screaming at 2 AM.

I complained to front desk but nothing was done and it continued every night. I could also smell the strong scent of marijuana on the premises. I was very disappointed in my stay here.

It was all great

Great staff and very clean!

Nice and friendly staff.

It was very clean I lock my.safe and they.came right away.i recommended to every one

Exceptional

Exceptional

Convenient location for where I needed to be, comfortable bed, room was pretty clean, decent breakfast, front desk staff was friendly, free ice cream in the evening was a nice touch after a long day. Common areas were a little messy (entry, breakfast room), housekeeping didn’t refill stuff enough

Convenient location for where I needed to be, comfortable bed, room was pretty clean, decent breakfast, front desk staff was friendly, free ice cream in the evening was a nice touch after a long day. Common areas were a little messy (entry, breakfast room), housekeeping didn’t refill stuff enough

Everything from check in to check out was awesome! Nice and helpful staff, great location, clean room!! Breakfast and parking are included!

Exceptional

Superb

Great Property, enjoy your visit.

Well-maintained property and rooms where were really clean. Polite and helpful staff.

Breakfast was ok. Had most needs not excellent. Parking was fine

Exceptional

It was nice, clean, comfortable and quiet.

It was nice, clean, comfortable and quiet.

The staff checking in and out were amazing !

Beautiful facility. Clean rooms. Friendly staff.

Breakfast was great staff was nice and parking was easy

No way

The side parking lot could have had a few more lights. The staff was amazing; especially the ladies who checked us in. I wish I remembered their names.

The room was a little dirty in the bathroom. Found some hair in the show

Vert positive experience. The staff is very helpful and the rooms are clean, neat and up to date.

The location was great. One mile from my daughter. Was close to restaurants grocery etc NA. No complaints!!

The location was great. One mile from my daughter. Was close to restaurants grocery etc NA. No complaints!!

Room was really nice and clean, the staff was very friendly and the breakfast was great

Everything was great. I would make one suggestion and that is to enforce the late night quiet zones. Our hallway was extremely noisy and doors slamming. Also we had silly string all over our new car so maybe nighttime security would be good.

Exceptional

It was clean and Jeremiah at the desk was excellent and provided great customer service. Room was great.

Room was great.

No issues

The room was super clean No issues

The staff was very friendly and helpful. There wasn’t anything that we didn’t like.

Property seems to be in a nice area. Tv did not work properly. Most channels pixelated except for the a few. Stuck watching rerun episodes of Beat Bobby Flay.

The staff was very friendly and helpful. There wasn’t anything that we didn’t like.

.

Property seems to be in a nice area. Tv did not work properly. Most channels pixelated except for the a few. Stuck watching rerun episodes of Beat Bobby Flay. ??. Sheets did not smell fresh and the room was very warm.

Quiet. Extremely nice and effective staff. Very solid breakfast. We'll be staying here again. .

Breakfast was average coffee was good

Love the vibes! We came for BTS world tour in Tampa and this was a nice hotel!

Very clean, nice staff, good breakfast. Pool looks great but didn't have time to swim this visit. The room was a little humid when entering when checking in because the AC was off. Once the AC was turned on, it was great. I have Asthma and am air quality sensitive.

Very clean, nice staff, good breakfast. Pool looks great but didn't have time to swim this visit. The room was a little humid when entering when checking in because the AC was off. Once the AC was turned on, it was great. I have Asthma and am air quality sensitive.

Exceptional

Exceptional

We loved our stay! The staff were so kind and helpful especially with the confusing room situation. And the breakfast was delicious!

💯recommended

Superb

Clean and the staff was friendly. Liked the nightly ice cream treat

Clean and the staff was friendly. Liked the nightly ice cream treat

Very clean and friendly staff

Outstanding hotel. Rooms were very very clean. Staff was exceptional and really stood out. A special thank you to Lea that works nights. She was incredibly helpful and went above and beyond when we arrived late at night. Personally went and got us ice when all we did was ask where the machine was. She then gave my little ones ice cream. She showed genuine kindness that was above what was required. That's so rare these days. And to the gentlemen that gave my little ones cereal after we missed the breakfast bar. Thank you. I would one thousand percent recommend this particular Holiday Inn Express and would definitely stay here again.

Outstanding hotel. Rooms were very very clean. Staff was exceptional and really stood out. A special thank you to Lea that works nights. She was incredibly helpful and went above and beyond when we arrived late at night. Personally went and got us ice when all we did was ask where the machine was. She then gave my little ones ice cream. She showed genuine kindness that was above what was required. That's so rare these days. And to the gentlemen that gave my little ones cereal after we missed the breakfast bar. Thank you. I would one thousand percent recommend this particular Holiday Inn Express and would definitely stay here again.

Breakfast was awesome. Staff was friendly.

Rooms are always nice and clean. Staff is very friendly.

Exceptional

Clean

Was ok. Bread toaster wasn’t working but the other things were good

We would book here again. Also, free ice cream is offered in the evenings, a nice touch!

Nice stay. The rooms were large and clean. The staff was very friendly.

Breakfast was delicious. Loved the ice cream "happy hour". Friendly staff. Pricey...

Breakfast was delicious. Loved the ice cream "happy hour". Friendly staff. Pricey...

Rooms were very clean and parking was plentiful.

Exceptional

The room was ridiculous hot even with the AC being set to 65 i barely got any sleep bc of it everything else was great, clean room, bathroom, etc

No

nice quiet location

Room was clean and nice

I am livid!!!!!!! I would like to be refunded for this immediately

Everything, I love the ice cream the breakfast, and the gentleman at the front desk was amazing Nothing

The bathroom had a little bit of mold.

Quick check in. All staff extremely friendly and helpful. Room was spotless

Cleaning and cleaning staff were excellent even when we asked for cleaning late, they did a great job and with a smile.

Cleaning and cleaning staff were excellent even when we asked for cleaning late, they did a great job and with a smile.

The Breakfast was very good.

The staff was superb and the hotel was very clean.

Breakfast in US is generally bad, poor quality of food high in sugars and saturated fats, minimum on fruits etc.

Clean, updated, very friendly and personable staff. Very good breakfast.

Good service

Good service

Nice location, trees and pool decor

I didn’t like the hotel quality. While sleep I kept jumping up out my sleep because of noise sounding like someone was opening my door. 12-3am The hotel is outdated so no apps on tv had to watch on my iPad. The roof look like it was going to cave in.

Spotless room and friendly staff.

Spotless room and friendly staff.

Room was spacious and clean

Room was spacious and clean

Room was wonderful, we were upgraded to a 2 bd suite. Staff was extremely pleasant. Extra goodies such as free ice cream and coffee were unexpected treats.

Room was wonderful, we were upgraded to a 2 bd suite. Staff was extremely pleasant. Extra goodies such as free ice cream and coffee were unexpected treats.

The staff especially Jeremiah were wonderful and the added bonus of a free Ice cream each night was the cherry on top. I’d choose this establishment again every time.

The staff especially Jeremiah were wonderful and the added bonus of a free Ice cream each night was the cherry on top. I’d choose this establishment again every time.

Room was clean, friendly staff

Room was clean, friendly staff

Clean, spacious room.

Clean, spacious room.

Yes

Yes

Clean lobby and rooms

Clean lobby and rooms

Very good breakfast, the hotel was excellent. The only thing that wasn't was the elevator! The elevator was slow and noisy, stopped hard and frequently opened the door while it was not quite in the correct position. It was like riding an elevator in a turn of the last century NYC building, just minus the elevator operator!

Very good breakfast, the hotel was excellent. The only thing that wasn't was the elevator! The elevator was slow and noisy, stopped hard and frequently opened the door while it was not quite in the correct position. It was like riding an elevator in a turn of the last century NYC building, just minus the elevator operator!

Qui

Qui

Nice place to stay and enjoy the weather

Nice place to stay and enjoy the weather

room was very clean , breakfast great

room was very clean , breakfast great

Clean room

Clean room

The lady at front desk was amazing!!!

The lady at front desk was amazing!!!

Clean comfy hood location friendly

Clean comfy hood location friendly

Friendly staff and easy parking

Friendly staff and easy parking

Staff

Staff

Great

Great

Hotel was awesome

Hotel was awesome

Very clean room. Staff was very friendly and polite. They went the extra mile to help.

Very clean room. Staff was very friendly and polite. They went the extra mile to help.

Staff was courteous.

Staff was courteous.

Amazing stay and friendly staff

Amazing stay and friendly staff

Nice area woodsy with lots of shopping and restaurants nearby, walking/biking trails; free parking, delicious breakfast buffet and coffee! The staff was very kind and helpful!

Nice area woodsy with lots of shopping and restaurants nearby, walking/biking trails; free parking, delicious breakfast buffet and coffee! The staff was very kind and helpful!

Yes

Yes

Nice hotel . Front desk staff was extremely nice and accommodating. Easy location off highway. Lots of restaurants nearby

Nice hotel . Front desk staff was extremely nice and accommodating. Easy location off highway. Lots of restaurants nearby

Clean room

Clean room

Nice staff, clean room!!!

Nice staff, clean room!!!

Great services

Great services

It was great! Lea and the other gentleman that was at the front desk was very courteous and professional. Greeted my wife and I with a smile and explained everything in detail, ie amenities and all. The room was very clean and the beds were so comfortable. The breakfast was excellent. They even had Halloween bags for the guest. The location has restaurants, convenient stores and department stores within walking distance. Keep up the great work.

It was great! Lea and the other gentleman that was at the front desk was very courteous and professional. Greeted my wife and I with a smile and explained everything in detail, ie amenities and all. The room was very clean and the beds were so comfortable. The breakfast was excellent. They even had Halloween bags for the guest. The location has restaurants, convenient stores and department stores within walking distance. Keep up the great work.

The rooms were clean. The staff were friendly. There were restaurants and other shops nearby.

The rooms were clean. The staff were friendly. There were restaurants and other shops nearby.

Room was really nice was remodel about a year ago. Staffed very helpful. Parking was easy and convenient. I will definitely stay here again.

Room was really nice was remodel about a year ago. Staffed very helpful. Parking was easy and convenient. I will definitely stay here again.

Wntire visit was great. Especially liked the free ice cream. Nice touch

Wntire visit was great. Especially liked the free ice cream. Nice touch

Great stay. Modern facilities. Clean room and breakfast area. Will definitely stay again.

Great stay. Modern facilities. Clean room and breakfast area. Will definitely stay again.

Room had spider on bed , sheets have holes like roaches are biting in them !!! Some rooms smell like cigarettes , had to change room !!! Hotel rooms are old and smell

Room had spider on bed , sheets have holes like roaches are biting in them !!! Some rooms smell like cigarettes , had to change room !!! Hotel rooms are old and smell

Very nice and comfortable stay

Very nice and comfortable stay

Great location, close to shopping areas and many restaurants. Our room was spacious, comfy bed, clean bathroom. My one fault was that there were crumbs on the carpet from previous guest. Other than that we were very comfortable.

Great location, close to shopping areas and many restaurants. Our room was spacious, comfy bed, clean bathroom. My one fault was that there were crumbs on the carpet from previous guest. Other than that we were very comfortable.

Good

Good

Clean and comfortable. Staff was polite and efficient. No troubles or complaints

Clean and comfortable. Staff was polite and efficient. No troubles or complaints

Located in a nice neighborhood only 15 away from USF Tampa campus, this property is modern and clean. It is surrounded by shops and near the highway. I enjoyed my stay.

Located in a nice neighborhood only 15 away from USF Tampa campus, this property is modern and clean. It is surrounded by shops and near the highway. I enjoyed my stay.

Our stay was nice. It was clean.

Our stay was nice. It was clean.

Great staff: night and day.

Great staff: night and day.

Staff are always Amazon

Staff are always Amazon

Keegan was so pleasant and checked us in very late. The rest of staff equally nice and helpful. Room clean. Property well kept. Breakfast was solid. Parking so convenient. Well worth the stay at this location.

Keegan was so pleasant and checked us in very late. The rest of staff equally nice and helpful. Room clean. Property well kept. Breakfast was solid. Parking so convenient. Well worth the stay at this location.

Staff was very friendly. Hotel was clean. Breakfast was good. Loved the Icecream at night!!

Staff was very friendly. Hotel was clean. Breakfast was good. Loved the Icecream at night!!

Nice property in a safe and quiet area. Staff is kind and courteous.

Nice property in a safe and quiet area. Staff is kind and courteous.

Had a great time. Kids loved the ice cream that was provided nightly. Their breakfast was very good as well. Would stay again!

Had a great time. Kids loved the ice cream that was provided nightly. Their breakfast was very good as well. Would stay again!

Extraordinary hotel

Extraordinary hotel

The rooms are clean and comfortable. The staff was respectful and accommodating. The only complaint is that the mechanical sounds of the elevators could be heard all night and early morning from our room and there were multiple rooms between us and the elevator.

The rooms are clean and comfortable. The staff was respectful and accommodating. The only complaint is that the mechanical sounds of the elevators could be heard all night and early morning from our room and there were multiple rooms between us and the elevator.

The hotel is modern and very conveniently located. The staff is outstanding - they really go out of their way to be welcoming and helpful.

The hotel is modern and very conveniently located. The staff is outstanding - they really go out of their way to be welcoming and helpful.

Great customer service, comfortable bed, spacious, and complimentary ice cream every evening in the lobby

Great customer service, comfortable bed, spacious, and complimentary ice cream every evening in the lobby

Not sure the sheets were changed. Only one sink in bathroom. Heating/Cooling unit rattled some.

Not sure the sheets were changed. Only one sink in bathroom. Heating/Cooling unit rattled some.

very friendly people. easy to get in and out.breakfast good.

very friendly people. easy to get in and out.breakfast good.

It was nice

It was nice

This was one of the worst stays I have had at a hotel in many years. Air Conditioning was very loud, had to switch rooms once, TV service didn't work consistently in either room. Internet was out, which wasn't their fault, but still added to things. Also, they were working on the roof adding a lot of noise and no apparent compensation for any of it. Staff was ok and breakfast, including coffee, was good. That is the only good thing really.

This was one of the worst stays I have had at a hotel in many years. Air Conditioning was very loud, had to switch rooms once, TV service didn't work consistently in either room. Internet was out, which wasn't their fault, but still added to things. Also, they were working on the roof adding a lot of noise and no apparent compensation for any of it. Staff was ok and breakfast, including coffee, was good. That is the only good thing really.

Great Property, pet friendly. We will come back again.

Great Property, pet friendly. We will come back again.

Enjoyed my stay.

Enjoyed my stay.

Nice location, plenty of restaurants and shopping nearby.

Nice location, plenty of restaurants and shopping nearby.

Power was out at the hotel this morning. No backup generator so no elevators. No air conditioning, no lights. Luggage had to be carried downstairs due to no elevators. No breakfast available.

Power was out at the hotel this morning. No backup generator so no elevators. No air conditioning, no lights. Luggage had to be carried downstairs due to no elevators. No breakfast available.

I have stayed at this hotel before, as well as its other locations, and it has always been a good experience. Unfortunately, this past visit, construction was happening for multiple hours of the morning into the early afternoon which was incredibly disruptive to both sleep and work through. We had not been given notice about the construction occurring, which was disappointing and unpleasant.

I have stayed at this hotel before, as well as its other locations, and it has always been a good experience. Unfortunately, this past visit, construction was happening for multiple hours of the morning into the early afternoon which was incredibly disruptive to both sleep and work through. We had not been given notice about the construction occurring, which was disappointing and unpleasant.

Very pleasant experience.

Very pleasant experience.

friendly staff. Clean room. good service. even provide bottled water which is very rare for a hotel in US.

friendly staff. Clean room. good service. even provide bottled water which is very rare for a hotel in US.

Very clean. Staff very friendly and accommodating.

Very clean. Staff very friendly and accommodating.

LOVED this property! The hotel was fresh and clean!! The breakfast was great and had many options to choose from. . It is located off of the main roads so it was nice and quiet. I highly recommend!

LOVED this property! The hotel was fresh and clean!! The breakfast was great and had many options to choose from. . It is located off of the main roads so it was nice and quiet. I highly recommend!

All very good

All very good

From the moment I stepped on the property everything was fabulous. The front desk was always warm and welcoming. The rooms are clean and spacious. The free breakfast bar exceeded my expectations, the only suggestion would be more vegetarian options. Top notch stay!

From the moment I stepped on the property everything was fabulous. The front desk was always warm and welcoming. The rooms are clean and spacious. The free breakfast bar exceeded my expectations, the only suggestion would be more vegetarian options. Top notch stay!

My daughters loved this hotel. After 8pm they serve ice-cream. It was very quite.

My daughters loved this hotel. After 8pm they serve ice-cream. It was very quite.

We enjoyed the cleanliness and convenience of the property.

We enjoyed the cleanliness and convenience of the property.

Everything was great. It was an absolute pleasure.

Everything was great. It was an absolute pleasure.

Clean property in good area. Pretty pool area.

Clean property in good area. Pretty pool area.

Room was very dirty and there was a wet, dirty washcloth from the previous guest in the shower along with hair on the counter and in the sink in the bathroom. Floors weren’t mopped and there were food and liquid spill stains all over.

Room was very dirty and there was a wet, dirty washcloth from the previous guest in the shower along with hair on the counter and in the sink in the bathroom. Floors weren’t mopped and there were food and liquid spill stains all over.

I searched for hotels close to Moffitt hospital and this came up on my search. It was a half hour away. Very disappointed with location

I searched for hotels close to Moffitt hospital and this came up on my search. It was a half hour away. Very disappointed with location

great

great

Ms. Lea Bell was the best. Courteous and professional. A great place to stay and friendly staff.

Ms. Lea Bell was the best. Courteous and professional. A great place to stay and friendly staff.

Very good.

My family and I stayed here for one night and we were very very happy with our choice. The pool is heated, the breakfast selections was nice, the staff were very friendly and the rooms were clean and comfortable. We will defiantly stay here again.

Excellent property and amazing suite.

Good hotel, clean room, good breakfast, excellent staff at reception and the general manager was present every morning at breakfast talking to guests. Only little complaint I had was there was a smell when entering the room, it would go away once the A/C fan was on. Would come back if we are in the area

Great location. Very quiet

One of the best hotel experiences! Excellent staff at check in and the next morning. Breakfast was great with fresh ground coffee. Highly recommend!

Great.

We enjoyed our stay at this location, the room was clean, the service was good, the breakfast options were plenty with both hot and cold food!

The staff went above and beyond to help me solve an issue that I created, and treated me extremely kindly.

From the moment you walk in you are treated with respect and kindness. We felt so welcomed. Check in process was easy and quick. Rooms where very clean. Safe location and easy to get to dining options. The breakfast was fabulous!

The staff was friendly, and the two-bedroom suite was exceptionally clean. Contrary to previous reviews, there were absolutely no roaches. It was a perfect stay.

I highly recommend this location; it's a quiet place to work and relax and the staff were very friendly and helpful!

Great staff

Perfect location and lots of dining options in the area. Very clean and rooms are super nice. Front staff was very nice and pleasant. Would def stay here again. From Canada…

IT WAS OK

Great hotel with excellent service. Deserves a 10

Pleasant front desk. Clean.

The Suite has two separate bedrooms.

The bathroom had hair all over it. My husband called front desk and asked for housekeeping to clean the bathroom again. We decided to leave the hotel and to a little sightseeing. 2 hours later the white hair that was on the toilet was now the sink. I want to the front desk (myself) told them about the bathroom again and the white hair. We left again so we can get something to dinner and stop at Walmart for some cleaning supplies. When we arrived back to the room the bathroom STILL had hair and a cute bath towel on the tub. 😒 (I cleaned the bathroom myself) I was not about to call or go back to the front desk again for a we are sorry and we will get someone to you room. They had three different times to get it right. Before we checked in, when my husband called and when I want to the front desks.

Great, convenient stay visiting our daughter at USF- just 5 min north on 75.

It was very nice . Pic of breakfast had bacon and it dodnt have that

Very clean and nice for a one night stay.

Great location, well cared for, and staff is amazing!

The kids got free ice cream and with toddlers that’s always a plus.

Amazing stay. Comfort level 10!

If in the future I’m in the area, definitely will stay here again.

Location and staff

I'm used to go to the IHG hotels and in particular the Holiday Inn Express. The only thing I missed was some good orange juice in the morning at the breakfast. For the rest, it was as good as any Holyday Inn Express I've been to. Super clean, nice looking exterior, nice looking room, very comfortable pillows, very comfortable bed, Iron worked super fine, alarm clock worked fine, electrical outlets were working, both the bath and the sink in the bathroom were draining fine. Plenty of towels in the room at my arrival, I had full control on A/C and it was powerful enough to keep my room cool. A/C was working super well at the fitness center too. Nice 5-50 pounds dumbel set, nice threadmill. No bad smell detected. Breafast was ready first hour. Staff was friendly. Plenty of parking. Keys worked no problem during my stay. I checked in late and was dying for a glass of milk before going to bed and the staff opened the breakfast fridge for me free of any charge. I did not want to leave. You could think of a cable pulley rack for the fitness center. That would help. Thank you.

Very nice hotel if you’re in the area, I recommend this hotel.

Great stay from beginning to end.

EV charging

Staff were friendly, hôtel was impeccable, perfect location for us

perfect

Very nice staff but - I’ve stayed in many Holiday Inn Express locations over the years and never seen one with rooms this dirty. We got in late and didn’t see the food (and other things) on the floor until morning and as we were leaving then anyway, there was nothing to do about it. Dirty toilet, dirty ice bucket, washer/dryer out of order, come on guys do better. Holiday Inn express is a great chain, but this location definitely isn’t one of them.

HAD A GREAT STAY LOVED THE STAFF AND THE BREAKFEST .. AND ROOM SWEEET// TY

Fairly decent hotel but horrible amenities. No access to streaming TV, very few channels, no movie channels, and the room was musty wet feeling.

Very nice hotel clean friendly staff the complimentary breakfast was good the 1st room we checked into had a very noisy ac but we were immediately moved into another room which was very nice we already enjoyed the complimentary nighttime ice cream in the lobby

It was a lovely hotel.

Great Stay

The staff was extremely professional and courteous. The lady who checked me out took her time and broke down how the rewards point system worked, which was very helpful. The location is perfect for those that want to stay in Tampa and not be around all of the hustle and bustle of a big city. It’s kind of hidden off of the main road, but is close to alot of restaurants and shopping places. I will definitely stay here again when I’m back in town. However, I must note that my toilet kept running all day until I adjusted the leveler, and there were some yello stains on one of the bedsheets. Luckily I had two beds, so I slept in the other one haha. Other than that, it’s a great stay for a peaceful environment.

Deidre the check- in clerk was very pleasant, efficient and helpful

Great accommodation.

I been to a lot of hotels, but this was my best stay very friendly talking and laughing. Most important a sense of humor.

Good Hotel to stay

The only not so positive thing is the room had a not so pleasant smell.

Nice clean hotel. Comfortable bed. Good hot breakfast.

Staff

Easy check in and check out.

Great staff and very clean rooms

Friendly staff and super clean

Great

Very pleased with everything (clean updated room, comfy bed, nice shower with good pressure and lots of hot water). Quiet as well! Will definitely stay again!

Didnt like the lack of hot water and bed makes alot of noise, other than that...it was ok

Property is dated

We stayed in the 2 bedroom suite and it was perfect for our family. Rooms and living area were spacious and clean, and had all the amenities needed. Staff was very friendly and helpful; breakfast was your typical free breakfast but very good, my kids loved the pancake making machine.

Thank you

Convenient to USF softball complex & restaurants

There was noise and door banging until after 1:15 AM —- very unhappy as I had a long day

It was in a centralized location

Good